
Warranty terms and safety warnings
1.1 General Warranty Terms for appliances
1. That it is used for domestic purposes and in a residential address only.
2. That it has been installed and used in accordance with the instruction manual and any separate installation instructions provided by
Glen Dimplex Ireland.
3. That it has been properly connected to mains supplied electricity, gas and water and drainage as appropriate. In the case of gas
appliances,
4. That the appliance has not been subject to misuse or accident, nor been repaired or modified other than by our own Service Agent
(except Gas LPG conversion – see above).
5. Where deemed necessary by Glen Dimplex Ireland to exchange an appliance within the guarantee period, the new appliance will
be covered by the original guarantee period and will not be subject to a new guarantee.
6. This guarantee is not transferable and only relates to the original purchaser of this appliance/appliances.
7. That the appliance is not used for Hire purposes.
This guarantee excludes and does not cover service calls to:
1. Correct the installation of the appliance.
2. Remove or re-install an integrated appliance prior to and after an engineer's visit for any repair.
3. Repair any second hand appliances or those used by several people in communal areas.
4. Correct normal wear and tear that can be reasonably expected from an appliance based on age and use.
5. Instruct the user in the correct operation of the appliance.
6. Replace house mains fuses or correct house wiring, plumbing, drainage or gas supply.
7. Replace or repair any cosmetic or consumable parts such as bulbs, plugs, fuses, cables, filters and attachments, control knobs,
handles, glass and wire shelves, rubber hoses, plastic door shelves and any accessories for example Oven baking trays and shelves.
These include any parts which have become worn, discoloured or damaged, including damage by incorrect use or cleaning.
8. Repair an appliance due to the effects of lime-scale, mould, dirt, grease, spillages and odours.
9. Unblock the pump of a washing machine or dishwasher.
10. Repair damage caused by flood, lightning, electrical shock or surge, storm, extreme temperature, explosion, impact, corrosion,
theft or attempted theft,
11. Deal with any noise, vibration or steam resulting from the normal operation of the appliance. These include periodic start and
running of fans, flow and drain pump, steam from a washer, dryer, dishwasher and oven.
12. Reverse door hinges on cooling appliances.
13. Repair hob burner damage caused by using unsuitable cooking utensils pans/pots
14. Repair or replace any metal or glass ceramic hobs because of chips, scratches, cracks or damages, resulting from unknown
causes or abrasive cleaning and cleaning agents, improper use of utensils, improper shape or uneven base of utensils of foreign
particles in between the utensil and hob surface. Glen Dimplex Ireland will not be liable for any consequential loss, or loss of use
whilst the machine is being repaired.
Important: Glen Dimplex Ireland reserves the right to
1) charge the Buyer the entire cost of a service call and any spares, should the Buyer’s service call include any of the above
defined instances and
2) Inspect the appliance prior to any action taken for an exchange / replacement.
Data protection
Please read our Privacy Policy at www.glendimplexireland.com , which explains how we use and protect the information that you
provide to us.
Applicable law
1.2 Warning
These terms and conditions of sale and the supply of the goods and/or services will be subject to Irish law, and the Irish courts will
have jurisdiction in respect of any dispute arising from the contract. Glen Dimplex Ireland uc Airport Road, Cloghran, Co. Dublin
Republic of Ireland.
Thisappliance is intended for use in domestic applications only. Any commercial or non-domestic use will nullify the warranty.