Hague WATERMAX SIGNATURE Series Programming manual

Water Condioning Appliance
SIGNATURE SERIES
Owner’s Manual and Installaon Guide
Version 1.0

2 3
TO PLACE THIS EQUIPMENT UNDER WARRANTY, THE
WARRANTY REGISTRATION CARD MUST BE COMPLETED AND
RETURNED BY THE ORIGINAL OWNER TO HAGUE QUALITY
WATER INTERNATIONAL WITHIN 30 DAYS OF INSTALLATION.
Coverage
This warranty covers the Hague WaterMax® Appliance delivered
to the original owner when the appliance is purchased for personal,
family, or household use. It is intended to cover defects occurring in
workmanship or materials or both.
Warrantor’s Performance and Length of Warranty
Hague Quality Water International warrants that upon receipt from
the owner of any Hague Media Tank, Brine Tank, Main Control
Valve, or the fine mesh polystyrene resin found to be defective in
material or workmanship, Hague will repair or replace the defective
item, at no charge for that item, for 25 YEARS from date of
installation.
Hague Quality Water International further warrants that upon receipt
from the owner of any other mechanical or electronic parts, which
are found to be defective in material or workmanship, Hague will
repair or replace the defective parts, at no charge for those parts for
5 YEARS from date of installation.
All defective parts must be returned, along with the equipment
serial number and date of original installation, to an authorized
Hague dealer of Hague Quality Water International PREPAID, and
replacement parts will be returned by Hague to the owner FREIGHT
COLLECT.
Further Exclusions and Limitations on Warranty: This warranty is
null and void unless the Hague Appliance was purchased from
an independent Hague dealer. THERE ARE NO WARRANTIES
OTHER THAN THOSE DESCRIBED IN THIS WARRANTY
INSTRUMENT.
This warranty does not cover any service call or labor costs incurred
with respect to the removal and replacement of any defective part
or parts. Hague Quality Water International will not be liable for, nor
will it pay service call or labor charges incurred or expended with
respect to this warranty.
In the event the water supply being processed through this product
contains sand, bacterial iron, algae, sulfur, tannins, organic
matter, or other unusual substances, then unless the appliance is
represented as being capable of handling these substances in the
appliance specifications, other special treatment of the water supply
must be used to remove these substances before they enter this
product. Otherwise, Hague Quality Water International shall have no
obligations under this warranty.
This warranty does not cover damage to a part or parts of the
appliance from causes such as fire, accidents, freezing, or
unreasonable use, abuse, or neglect by the owner.
This warranty does not cover damage to a part or parts of the
appliance resulting from improper installation. All plumbing and
electrical connections should be made in accordance with all local
codes and the installation instructions provided with the appliance.
The warranty does not cover damage resulting from use with
inadequate or defective plumbing; inadequate or defective water
supply or pressure; inadequate or defective house wiring; improper
voltage, electrical service, or electrical connections; or violation of
applicable building, plumbing, or electrical codes, laws, ordinances,
or regulations.
THIS WARRANTY DOES NOT COVER INCIDENTAL,
CONSEQUENTIAL OR SECONDARY DAMAGES.
ANY IMPLIED WARRANTIES ON THE PRODUCT DESCRIBED
IN THIS WARRANTY WILL NOT BE EFFECTIVE AFTER THE
EXPIRATION OF THIS WARRANTY.
No dealer, agent, representative or other person is authorized to
extend or expand this limited warranty.
Some states do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or
consequential damages, so the above limitations and exclusion may
not apply to you. This warranty gives you specic legal rights and
you may also have other rights which vary from state to state.
Claims Procedure
Any defects covered by this warranty should be promptly reported
to Hague Quality Water International at 4343 S. Hamilton Rd.
Groveport, OH 43125. In writing about the defects, please provide
the original owner’s name, telephone number, and original address;
serial number and model number of the product; date of purchase;
and name of dealer from whom purchased. Hague Quality Water
International reserves the right to replace defective parts with exact
duplicates or their equivalent.
25 Year Limited Warranty Contents
General Information...........................................................................4
Installation ..................................................................................6
Smart Touch Controller ......................................................................13
Service Settings ............................................................................14
Customer Settings...........................................................................18
Assembly and Parts .........................................................................21
Troubleshooting.............................................................................32
Specifications ..............................................................................34

4 5
General Information
Congratulations on choosing a superior Hague water treatment appliance! Soon you and your
family will be enjoying clean, clear water. Use this guide to attain the maximum benet from
your appliance. As an owner, you may nd the rst few pages to be the most helpful in solving
your needs. If you have trouble with the operation of your appliance, see Troubleshooting in the
back of this manual or contact your independent Hague dealer.
Warning: This appliance must be applied to potable water only. It is recommended that an
independent Hague dealer install and maintain this appliance.
Note: The manufacturer reserves the right to make specication and product changes without
prior notice.
This manual is for installation, operation, and maintenance of the following water conditioning appliance models:
If your specic model is not listed here, your appliance has been customized to solve additional water conditioning problems
that you may have. Your dealer will be happy to explain any additional special features.
Note: For Model 2AJQ, be sure to read 2AJQ Replenishment Procedure. For Model 1AAN, be sure to read 1AAN
WaterMax®Iron Filter Sizing Formula and Iron Filter and Potassium Permanganate Feeder Installation Guide.
For Owner’s Reference
Date of Installation:
Model Number:
Serial Number1:
Installer’s Signature:
Dealership Name:
Dealership Address:
Dealership Phone Number:
Hardness:
Iron:
pH:
Water Pressure:
Water Temp:
Warranty Registration Date2:
1The serial number is located on the left front support panel.
2 Visit https://www.haguewater.com/warranty-registration/ to register your Hague product warranty online.
Getting Maximum E󰀩ciency From the Appliance
To achieve the maximum benet and performance from
this appliance, familiarize yourself with this manual and
the appliance.
1. The salt level should always be at least 1/3 full. Rell
the salt when the level drops below the water level
in the brine cabinet. A resin cleaner can be used on
a monthly basis. Clean white pellet, cube-style, or
solar salt is recommended. Do not use rock salt.
Caution: Do not mix different types of salt.
2. You may use a salt substitute (such as potassium
chloride) in place of water conditioner salt. A Hague
dealer should be contacted before a switch is
made to a salt substitute. If potassium chloride is
used in place of salt, the technician must select the
potassium option during the programming of the
controller. See Service Settings.
Caution: Do not use potassium chloride if there is
iron and/or manganese in the water.
3. Should your electricity be off for any reason, check
your controller for the correct time and reset as
necessary. See Customer Settings.
4. Program the appliance to regenerate at a time
when the water is not being used. If there is more
than one appliance, allow two hours between each
regeneration.
5. If dirt, sand, or large particles are present in the
water supply, the appropriate Hague lter can
eliminate this problem. See Filter Specications.
6. The appliance may be disinfected with 5.25%
sodium hypochlorite, which is the active ingredient
in household chlorine bleach. To disinfect the
appliance, add 4.0 uid ounces (120 mL) of chlorine
bleach solution to the brine well of the brine tank.
The brine tank should have water in it. Start a
manual regeneration.
7. Protect the appliance, including the drain line, from
freezing.
8. The bypass valve (attached to the main control
valve) enables you to bypass the appliance if
any work is being performed on the appliance,
well pump, or plumbing. See Bypass Valve. Use
Bypass mode also for watering plants or lawns
with untreated water. To bypass, turn the blue
knob counterclockwise until it hits the stop; turn it
clockwise to restore service.
9. Before putting the appliance back in service after
work has been performed, turn on the nearest cold
water tap until water runs clear.
10. Adhere to all operational, maintenance, and
placement requirements.
11. Inspect and clean the brine tank and air check/draw
tube assembly annually or when sediment is present
in the brine tank.
12. Potassium permanganate will need to be added
periodically to any iron lter.
13. These appliances are certied for barium and radium
226/228 reduction according to NSF/ANSI Standard
44. Any bypass system must be completely in the
Service position to ensure maximum barium and
radium 226/228 reduction.
●●WaterMax®3MAQ* ●●WaterMax®3MDQ ●●WaterMax®2AJQ
●●WaterMax®3BAQ* ●●WaterMax®2AMQ* ●●WaterMax®1AAN
●●WaterMax®3BEQ* ●●WaterMax®2APQ* *Tested by WQA
●●WaterMax®2MXQ* ●●WaterMax®2AKQ

6 7
Checklist Before Installation
See this checklist before installation.
Water Quality — If the water supply contains sand, sulfur, bacteria, iron bacteria, tannins, algae, oil, acid, or other
unusual substances, consider pre-treating the water to remove these contaminants before the water supply enters the
appliance, unless the appliance is represented as being capable of treating these contaminants in its specications.
The appropriate Hague Water Filter can address these water shortcomings. See Filter Specications for details on
each lter.
Iron — A common problem found in many water supplies is iron. It is important to know what type of and how much
iron is in the water supply.
Iron Type Function
Ferrous Iron*
(sometimes called clear water
or dissolved iron)
Only type of iron that can be treated with a water softener
Ferric Iron Insoluble and the particles can eventually foul a resin bed. It should be ltered out before the
water reaches the softener
Organic Iron or Bacterial Iron Attached to other organic compounds in the water. Additional treatment is needed to remove this
type of iron
Colloidal Iron Not dissolved, yet stays in suspension. A softener cannot remove this type of iron
* If the water supply contains ferrous iron, a commercially available resin bed cleaner should be used every six months. Follow the instructions on
the container.
Water Characteristics — The conditioner requires a pH of 7 or above to function properly. An iron test to determine
iron levels is also necessary. An Acid Neutralizing Filter may be necessary if pH levels are below 7.
Water Pressure — Not less than 20 psi or greater than 80 psi (1.4–5.5 bar) constant. If water pressure exceeds 70
psi (4.8 bar), a pressure regulator is recommended.
Water Supply Flow Rate — A minimum of 3 gallons (11 liters) per minute or equal to the backwash ow rate of the
particular model is recommended. For the purposes of plumbing sizing, only the rated service ow rate and corre-
sponding pressure loss may be used. Prolonged operation of a water conditioner at ow rates exceeding the tested
service ow rate may compromise performance.
Water Temperature — Not less than 40° or greater than 120°F (4°–49°C).
Drain — Drain the appliance to an appropriate drain, such as a oor drain or washer drain that will comply with all
local and state plumbing codes. To prevent back-siphoning, provide an adequate air gap or a siphon break. See
Installation Steps and Start-Up Procedures.
Electricity — The transformer supplied is for a standard 115 volt, 60-cycle AC outlet for locations in North America or
220 volt, 50-cycle AC outlet for locations outside North America.
Precautions
Do
1. Comply with all state and local, building, plumbing, and electrical codes.
2. Install the appliance before the water heater.
3. Install the appliance after the pressure tank on well-water installations.
4. Install a pressure-reducing valve if the inlet pressure exceeds 70 psi (4.8 bar).
5. Examine the inlet line to ensure water will ow through it freely and that the inlet pipe size is sized correctly. For well
water with iron, the recommended minimum inlet pipe size 3/4-inch I.D. and for municipal water the recommended
minimum inlet pipe size is 1/2-inch I.D.
6. Install a gravity drain on the cabinet elbows. See Step 5 of Installation Steps and Start-Up Procedures.
7. Secure the drain line on the appliance and at the drain outlet. See Step 6 of Installation Steps and Start-Up
Procedures.
8. Allow a minimum of 8 to 10 feet (2.4 to 3.0 m) of 3/4-inch pipe from the outlet of the appliance to the inlet of the water
heater.
Do Not
1. Do not install if checklist items are not satisfactory. See Checklist Before Installation.
2. Do not install if the incoming or outlet piping water temperature exceeds 120°F (49°C). See Water Conditioner Speci-
cations.
3. Do not allow soldering torch heat to be transferred to valve components or plastic parts when using the optional cop-
per adapters.
4. Do not over-tighten the plastic ttings.
5. Do not plumb the appliance against a wall that would prohibit access to plumbing. See Installation Steps and
Start-Up Procedures.
6. Do not install the appliance backward. Follow the arrows on the inlet and outlet.
7. Do not plug the transformer into an outlet that is activated by an On/Off switch.
8. Do not connect the drain and the overow (gravity drain) lines together.
9. Do not use to treat water that is microbiologically unsafe or of unknown quality without adequate disinfection before or
after the appliance.
10. Do not allow your appliance or drain line to freeze.

8 9
Installation Steps and Start-Up Procedures, Cont.
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Turn Off Water Supply
A. Turn off the water supply.
B. Open the hot and cold water taps to depressurize the lines.
Connect Water Lines
A. Connect water lines in compliance with all state and local, building, plumbing, and electrical codes.
Connect the Brine Tank
A. Connect the brine tank to the main control valve with the exible 3/8-inch poly tube included with the
appliance.
Connect Gravity Overflow Connections
The overow line drains away excess water should the tank ll with too much water or the appliance
malfunction.
A. Check that each overow elbow is in the down position.
B. Connect 1/2-inch I.D. tubing (size cannot be reduced) between the overow tting and a oor drain,
laundry tub, or other suitable waste receptor. This tubing is not supplied with the appliance. Ensure that
the overow line ends at a drain that is at least 3 inches (8 cm) lower than the bottom of the overow
tting. Maintain a minimum 2-inch (5 cm) air gap between the overow line and the ood level rim of the
waste receptor to prevent back siphoning. The gravity line cannot be run overhead.
Connect Drain Line
The drain line carries away the backwash water as part of the regeneration cycle.
A. Connect the drain line to the drain end cap with a minimum 1/2-inch I.D. tubing (not supplied). The size
cannot be reduced.
Note: If the drain line is 25 feet (7.6 meters) or longer, increase the drain line to 3/4-inch I.D. The end of
the drain line must be equal to or lower in height than the control valve.
Caution: The drain line must not be kinked, crimped, or restricted in any way.
B. Route the drain line to a oor drain, laundry tub, or other suitable waste receptor. Maintain the same
2-inch (5 cm) air gap as with the overow line. This drain line should make the shortest run to the
suitable drain.
C. The drain line may be elevated up to 8 feet (2.4 meters) from the discharge on the appliance as long as
the water pressure in your system is 40 psi (2.8 bar) or more.
Flush Lines
A. Place the appliance in the Bypass position.
B. Turn on the main water supply.
C. Open the nearest cold water faucet to ush the plumbing of any excess soldering ux, air, or any other
foreign material.
Installation Steps and Start-Up Procedures
Step 1 Prepare the Placement Area
A. Make sure the placement area is clean.
B. Turn off the electricity and water supply to the water heater. For gas water heaters, turn the gas cock to
“Pilot.”
C. Examine the inlet plumbing to ensure that the pipe is not plugged with lime, iron, or any other substance.
Clean or replace plugged plumbing.
D. Make sure the inlet/outlet and drain connections meet the applicable state and local codes.
E. Check the arrows on the bypass valve to ensure that the water ows in the proper direction.
See Bypass Valve.
Caution: Do not plumb the appliance in backward.
F. Place the appliance in the desired location using Figure 1 as a guide. The diagram in Figure 1 applies to
basement, slab, crawl space, and outside installations.
G. For most installations, install the appliance after the pressure tank and any water lter appliance or
water meter and before the water heater unless otherwise recommended. When installing any additional
lters, such as a carbon lter for well water, place the lter after any water conditioning appliance unless
otherwise recommended.
Water Heaters: If less than 10 feet (3 meters) of pipe connects the water treatment appliance(s) to the
water heater, install a check valve between the water treatment appliance and the water heater as close
to the water heater as possible. Ensure that the water heater has an adequately rated temperature and
pressure safety relief valve.
H. For outside installations, the appliance should be enclosed so it is protected from the weather.
Figure 1: Appliance Placement

10 11
Installation Steps and Start-Up Procedures, Cont.
Complete the Installation
A. Ensure that the bypass is left in the Service position. See Bypass Valve.
B. Ensure the water supply is on.
C. Open the inlet valve and turn on the electricity to the water heater. For gas water heaters, return the gas
cock to “On.”
D. Open a cold water tap and allow the appliance to ush for 20 minutes or until approximately 72 gallons
(270 liters) have passed through the appliance. This procedure is required to meet NSF compliance.
Verify the ow rate on the controller, which indicates water ow. See Figure 4.
E. Adjust the blending valve if it is being used. See Blending Valve.
F. Test the water at the test port to verify soft water.
G. Place the covers on both of the cabinets.
Step 12
Bypass Valve
The bypass valve can isolate the appliance should the appliance malfunction or leak. It can also permit the use of untreated
water for watering plants, shrubs, or lawns.
The bypass valve is attached to the main control valve. See Figure 2. To engage the bypass valve, locate the blue knob on
top of the bypass valve. Turn the knob counterclockwise until it hits the stop. The appliance will be bypassed and all water to
the home is raw, untreated water. To prevent untreated water from entering the home, water should not be used inside the
home when the appliance is in Bypass mode. Ensure that the appliance is returned to Service mode when the appliance is
repaired or the use of untreated water is complete by turning the blue knob clockwise until it hits the stop.
Test Port
Blue Bypass Knob
Blending Valve
Figure 2: Bypass Valve
Installation Steps and Start-Up Procedures, Cont.
Step 8
Step 9
Step 10
Step 11
Step 12
Check for Leaks
A. Close all faucets.
B. Check all lines and connections for leaks. If leaks are found:
1. Turn off the main water supply.
2. Open a cold water faucet to depressurize the lines.
3. Close the faucet to eliminate any siphoning action.
4. Repair all leaks.
5. Turn on the water supply.
6. Place the bypass in the Service position to slowly ll the media tank.
7. Open a cold water faucet to purge air out of the media tank.
8. Close the faucet and recheck for leaks.
Plug in the Transformer
A. Connect the transformer power cord to the back of the controller.
B. Plug the transformer into an appropriate outlet.
C. Ensure that the outlet selected is not operated by an On/Off switch.
Set Up the Controller
A. Program the appliance controller. See Setting and Using the Controller.
Add Water to the Brine Tank
A. Add water to the brine tank to a minimum of 2 inches (5 cm) above the grid plate. After the rst
regeneration, the appliance will automatically rell the correct amount of water into the brine tank.
B. Ensure that the bypass is in Service position.
C. Ensure that the salt dosage is set as recommended for the application.
D. Initiate a manual regeneration (see Setting and Using the Controller) and inspect for proper operation.
Allow the appliance to draw all the water out of the brine cabinet until the air check/draw tube sets (8–10
minutes).
E. Press the Regenerate button to advance to the Brine Rell position. Let the tank ll with the proper
amount of water. The controller will then step the main control valve to the Home position.
Note: This initial startup is the only time you will add water to the brine tank. Do not add water at
any other time.
Fill the Brine Tank With Salt
A. Fill the brine tank with salt. Use clean white pellet, cube-style, or solar salt. Do not mix pellet with
solar salt.
Note: Always keep the salt level above the water level. For convenience, completely ll the tank
when relling with salt.
B. After you add salt, including adding it after the tank has run out of salt, wait two hours for saturated brine
before starting any regeneration.
Caution: Use of potassium chloride when iron and/or manganese are present in the raw water
supply is not recommended.

12 13
Smart Touch Controller
This appliance features a touch screen controller with a color screen display. The controller can be used to view the
appliance’s status, perform regenerations, and change settings. An independent Hague dealer should set the Service
Settings during installation of the appliance.
Message/Status Indicator
Service Settings
Water Flow Indicator
Regenerate
Customer Settings
Gallons Remaining
Figure 4: Smart Touch Controller
Figure 3: Regenerate Button
Blending Valve
In some situations, the blending valve may be used to decrease water softness. The amount of hardness blended back into
the water line is determined by the hardness of the incoming water and the setting of the blending valve. Where extremely
hard water is present, the blending valve may only need to be “cracked” open. Where the incoming water has relatively low
levels of hardness, the blending valve will need to be opened further.
The blending valve is located between the input and output connections on the top of the bypass valve. See Figure 2. It
is adjusted by placing a at blade screwdriver in the slot provided and turning clockwise to open. Total movement of the
blending valve from full closed to full open is 1/4 revolution. Precise setting of the blending valve will require “trial and error”
testing. The initial setting should be conservative. Because of the blending valve’s ease of access and adjustment, the user
can increase or decrease the setting according to their preference over a period of time.
Use of the blending valve is not recommended where objectionable concentrations of ferrous iron or sediment are present.
Because the blending valve is mixing “raw” water with softened, any ferrous iron or sediment in the “raw” water will also be
blended and reintroduced into the softened water line.
Note: If the appliance is installed for barium and/or radium reduction, the blending valve must remain in the fully closed
position at all times.
The controller must be set up correctly for the appliance to perform properly.
Note: Ensure that the bottom of the controller is rmly locked onto the four tabs on the top of the drive end cap assembly.
See Figure 8.
Regenerate Button
The Regenerate button is used when starting the water ltration appliance and to start an immediate regeneration. The
Regenerate button can be used in three ways:
1. The Regenerate button can be used to put the appliance into an immediate regeneration.
A. Press and hold the Regenerate button for about 5 seconds
until the display changes to “Going to Backwash 1.
B. The appliance is in regeneration mode and will display
the status of each cycle. After all regeneration cycles are
complete, the display will return to normal operating mode.
2. The Regenerate button can be used to quickly advance through
all of the regeneration cycles to speed up the cycles, which is
used when starting up or diagnosing the appliance only.
A. To advance through the regeneration cycles, tap the
Regenerate button.
B. The cycle position will display (for example, Backwash 1).
C. Each cycle can be advanced by pressing the Regenerate
button. Always wait until the cycle position displays before
advancing to the next cycle position.
3. Tap the Regenerate button in Normal operating mode to schedule
a regeneration tonight or toggle it off.
Setting and Using the Controller

14 15
Service Settings, Cont.
Service Settings — History
History is an optional set of menus that acts as a clipboard for storing the history of water chemistry, total regenerations,
amount of water to pass through the unit, unit model number, and other settings. The history can be used for diagnosis
purposes or just for reference. History settings DO NOT affect operation.
When you select “Yes” in the history screen, the following screens will be available. Take notice of the “H-” prex to signify
that you are viewing the history.
Service Settings – History (if set to Yes)
Title Function Factory Setting
Serial Number (For Reference Only) AR0726
H-Software V. # Software version number (For Reference Only) V1.1
H-Date Enter Installation Date Format MMDDYY 0
H-Number of People Enter number of people in the household (1 to 50) 4
H-Hardness grains Enter hardness test results (0 to 199 ppm (mg/L)) 1
H-Iron ppm Enter iron test results (0 to 99 ppm (mg/L)) 0
H-Manganese ppm Enter manganese test results (0 to 99 ppm (mg/L)) 0
H-Chlorine ppm Enter chlorine test results (0 to 99 ppm (mg/L)) 1
H-Sulfur ppm Enter sulfur test results (0 to 99 ppm (mg/L)) 1
H-pH ppm Enter pH test results (0 to 99.9) 00.0
H-Iron Bacteria Is iron bacteria present (Yes or No) No
H-Total Regenerations Number of regenerations completed. Value does not reset
(For Reference Only) 0
H-Total Gallons Number of gallons that have passed through the unit. Value does not
reset (For Reference Only) 0
H-Hours Over Max Temp. Hours over 120 degrees Fahrenheit 0
H-Model Number Enter model number 3MAQ
H-Save History Choose to save history (Yes or No) Yes
Service Settings
To program Service Settings on the controller, tap on the screen to bring up the “Main Menu.”
Tap the Service Settings button . The values that can be set are listed below. (Metric values are in parentheses.)
Note: The Service Settings must be set before the Customer Settings.
Title Function Factory Setting
Password Enter the password 1397
Language Select the desired language (English, Français, Español, Deutsch, Italiano) English
Units Select units of measure (Metric or English) Eng
History? Option to show history (Yes or No) (see Service Settings—History) No
Total Regenerations Displays the number of regenerations since the last time Service Settings
mode was entered. Value resets to 0 once the number is viewed 0
Total Gallons Displays the number of gallons that have passed through the unit since
the last time Service Settings mode was entered. Value resets to 0 once
the number is viewed
0
Mode (1–3) Enter operating mode (1 to 3) (see Operating Modes) 2
Hardness Grains Enter hardness test results (1 to 199 grains) or (0000 to 3999 mg/L) 40
Iron ppm* Enter iron test results (0 to 99 ppm (mg/L)) 0
Manganese ppm Enter manganese test results (0 to 99 ppm (mg/L)) 0
Salt Select regenerant (Sodium or Potassium) Sodium
Compensated Hardness
Grains Automatically calculated 40
Capacity Grains The desired capacity number (52 to 99999 grains) or (788 to 6999 gm) 24480
Backwash 1 Minutes First backwash cycle duration (0 to 999.9) 001.0
Brine/Rinse Minutes Brine and rinse cycle duration (0 to 999.9) 030.0
Backwash 2 Minutes Second backwash cycle duration (0 to 999.9) 005.0
72–96 hour Regeneration Force regeneration setting every 72 to 96 hours unless a demand based
regeneration occurs within time interval (Yes or No) Yes*
Distiller/RO Yes, if distiller or RO in use Yes
Turbine Test Used for advanced diagnosis (Yes or No) No
Salt Monitor Optional salt monitor in use (Yes or No) No
Salt lb Amount of salt for each regeneration 006.2
Low Temp Alarm Optional, detects low ambient temperature (Yes or No) Yes
Water Usage Alarm Optional, detects prolonged non-stop water ow (Yes or No) Yes
Turbine Disconnect Alarm Optional, detects disconnected sensor wire (Yes or No) Yes
Regenerate Tonight Set to regenerate tonight (Yes or No) No
Dealer Name Enter the dealership/business name Dealer name
Dealer Number Enter the dealership/business phone number 800-123-4567
*Required if iron is present
Button Function
Ok Sets the information and moves to the next screen
Back Navigates to the previous screen
Clr Resets all values to 0 and/or to the default value
Esc Escapes to the main menu
day Advances to the next day, when applicable
AP Toggles between AM and PM, when applicable
Service Settings — Button Functions
Please reference the chart to the right in order to properly
navigate the service settings area. These are the button
options that will be shown on screen throughout the process.

16 17
Service Settings, Cont.
Mode 1
(Timer Mode) Setting Chart
This section provides guidance for using different service settings to achieve the desired capacity.
ST Series 3MAQ13BAQ1,2 3BEQ1,2 2MXQ13MDQ 2AMQ12APQ1,3,4 2AKQ 2AJQ5
Mode 1 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Regeneration Frequency As Required As Required As Required As Required 1 or 2 days As Required 1 or 2 days 1 or 2 days 1 or 2 days
96 hour regeneration
(if iron present—yes)6———Yes —Yes ———
#1 Salt Setting
Backwash 1 (minutes) 11116—26———
Brine/Rinse (minutes) 20 20 20 31 — 20 — — —
Backwash 2 (minutes) 3 3 3 3 — 2 — — —
Capacity–grains @ salt–lb
(grams @ salt–kg)
5,700 @ 1.1
(369 @ 0.5)
6,000 @ 1.1
(389 @ 0.5)
6,000 @ 1.1
(389 @ 0.5)
9,300 @ 1.7
(603 @ 0.8) —5,700 @ 1.1 (369 @ 0.5) ———
#2 Salt Setting
Backwash 1 (minutes) 11116—26— — 76
Brine/Rinse (minutes) 23 23 23 35 — 23 — — 23
Backwash 2 (minutes) 3 3 3 3 — 2 — — 2
Capacity–grains @ salt–lb
(grams @ salt–kg)
12,000 @ 2.7
(778 @ 1.2)
12,600 @ 2.7
(816 @ 1.2)
12,600 @ 2.7
(816 @ 1.2)
19,700 @ 4.2
(1,280 @ 1.9) —12,000 @ 2.7 (778 @ 1.2) — — 11.900 @ 2.7 (771 @ 1.2)
#3 Salt Setting
Backwash 1 (minutes) 11117127777
Brine/Rinse (minutes) 27 27 27 41 38 27 27 27 27
Backwash 2 (minutes) 333332222
Capacity–grains @ salt–lb
(grams @ salt–kg)
23,400 @ 6.2
(1,520 @ 2.8)
24,600 @ 6.2
(1,590 @ 2.8)
24,600 @ 6.2
(1,590 @ 2.8)
38,300 @ 9.6
(2,480 @ 4.4)
23,100 @ 8.5
(1,500 @ 3.9)
23,400 @ 6.2
(1,520 @ 2.8)
23,600 @ 6.2
(1,590 @ 2.8)
23,100 @ 6.2
(1,500 @ 2.8)
23,100 @ 6.2
(1,500 @ 2.8)
#4 Salt Setting8
Backwash 1 (minutes) 11117127777
Brine/Rinse (minutes) 31 31 31 48 45 31 31 31 31
Backwash 2 (minutes) 333332222
Capacity–grains @ salt–lb
(grams @ salt–kg)
30,600 @ 9.3
(1,980 @ 4.2)
32,100 @ 9.3
(2,080 @ 4.2)
32,100 @ 9.3
(2,080 @ 4.2)
50,100 @ 14.4
(3,250 @ 6.5)
30,300 @ 10.7
(1,960 @ 4.9)
30,600 @ 9.3
(1,980 @ 4.2)
32,100 @ 9.3
(2,080 @ 4.2)
30,300 @ 9.3
(1,960 @ 4.2)
30,300 @ 9.3
(1,960 @ 4.2)
1 Models 3MAQ, 3BAQ, 3BEQ, 2MXQ, 2AMQ and 2APQ are certied by WQA. All other
models are not tested or certied by WQA.
2 Municipally supplied chlorinated water only.
3 Must have a minimum of 2 ppm iron and a minimum of 200 ppm TDS. See Water
Conditioner Specications.
4 Model has no backwash ow control button or retainer. Must have a minimum of
7 gpm @ 30 psi available for proper backwash.
5 Calcite will add additional hardness to water before softening.
6 If iron is present in water supply, use salt setting #3 or #4.
7 If iron is present in the water supply, set Backwash 1 to 7 minutes.
8 Do not use this salt setting in California.
Service Settings, Cont.
Operating Modes
The controller has a Timer mode (Mode 1 Frequency and Mode 1 Days of the Week), a Demand Delayed mode (Mode 2),
and a Demand Immediate mode (Mode 3). Only Mode 2 enables absolute brining. These modes are equipped with Capacity
Guard®, which ensures that a supply of conditioned water will be available even with excessive water usage.
Mode 1—Timer Mode
Select “Frequency” or “Days of Week.”
When the appliance is in Mode 1 – Frequency, it will regenerate based on the frequency that is set. For example, every 1
day up to every 20 days. The days between regenerations can be set in the “Service Settings.”
When “Frequency” is selected, the next screen displays “Regen Frequency.” Enter the desired number of days (1–20)
between regenerations.
When “Days of Week” is selected, it will regenerate on a specic day(s) of the week. The next screen displays “Regenera-
tion Time.” In “Customer Settings,” select the days on which you would like the unit to regenerate.
Mode 2—Demand Delayed Mode
When the appliance is in the Patented Savematic Demand Delayed mode, it will regenerate based on the actual water
usage and the total capacity of the appliance. The time that the regeneration takes place can be set (for example 02:00am).
Should the total capacity be depleted before the set regeneration time, a forced regeneration will occur.
Mode 3—Demand Immediate Mode
When the appliance is in the Demand Immediate mode, it will regenerate based on water usage alone. Regeneration will
occur when the capacity limit is reached. The time of regeneration cannot be set.
72–96 Hour Regeneration
If this value is set to Yes, the appliance will be forced to regenerate every 96 hours unless a regeneration based on water
usage occurs within the time interval. The value should always be set to Yes if iron is present in the water.
Screen Power Saving Mode
The screen powers off and goes black to save energy. When the screen is touched, it
wakes up and displays the name and phone number of the dealer.

18 19
Customer Settings
Service Settings must be set before Customer Settings; Service Settings should be set during installation of the appliance.
To program Customer Settings on the controller, tap twice on the screen to bring up the “Main Menu.”
Tap the “Customer Settings” button .
Note: If a value displayed on the screen is correct, press Ok to move on to the next programmable value.
Step 1
Step 2
Step 3
Step 4
Step 5
Set Day and Time
Display reads “Set Time” followed by the current day and time that is set (Ex. Mon 1:00pm).
To Change the Day and Time
A. Tap “day” to change the day of the week.
B. Enter the time (hh:mm).
C. Tap “AP” for AM or PM.
D. When the desired day and time are displayed, press Ok.
Set Regeneration Time
Display reads “Regeneration Time” followed by the current regeneration time that is set (Ex. 02:00am).
To Change the Regeneration Time
A. Enter the desired regeneration time (hh:mm).
B. Tap “AP” for AM or PM.
C. When the desired regeneration time is displayed, press Ok.
Set Regeneration Mode
Mode 1 and Days of the Week only (see Operating Modes).
Set Silent Mode Start Time
Display reads “Quiet Start Time” followed by the current time that is set (Ex. 12:00am).
To Set the Silent Mode Start Time
A. Enter the desired silent mode start time (hh:mm).
B. Tap “AP” for AM or PM.
C. When the desired time is displayed, press Ok.
Set Silent Mode Stop Time
Display reads “Quiet Stop Time” followed by the current time that is set (Ex. 06:30am).
To Set the Silent Mode Stop Time
A. Enter the desired silent mode stop time (hh:mm).
B. Tap “AP” for AM or PM.
C. When the desired time is displayed, press Ok.
Mode 2 (Demand Delayed Mode) Setting Chart
This section provides guidance for using different service settings to achieve the desired capacity.
Note: Mode 2 and Mode 3 have the same settings. Mode 3 is NOT recommended for residential use.
ST Series 3MAQ13BAQ1,2 3BEQ1,2 2MXQ13MDQ32AMQ12APQ1,3,4 2AKQ32AJQ3,5
Mode 1 Yes Yes Yes Yes No Yes No No No
Regeneration Frequency As Required As Required As Required As Required — As Required — — —
96 hour regeneration
(if iron present—yes)6Yes or No Yes or No Yes or No Yes or No — Yes or No — — —
#1 Salt Setting
Backwash 1 (minutes) 11116—26———
Brine/Rinse (minutes) 20 20 20 31 — 20 — — —
Backwash 2 (minutes) 3 3 3 3 — 2 — — —
Capacity–grains @ salt–lb
(grams @ salt–kg)
5,700 @ 1.1
(369 @ 0.5)
6,000 @ 1.1
(389 @ 0.5)
6,000 @ 1.1
(389 @ 0.5)
9,300 @ 1.7
(603 @ 0.8) —5,700 @ 1.1 (369 @ 0.5) ———
#2 Salt Setting
Backwash 1 (minutes) 11116—26———
Brine/Rinse (minutes) 23 23 23 35 — 23 — — —
Backwash 2 (minutes) 3 3 3 3 — 2 — — —
Capacity–grains @ salt–lb
(grams @ salt–kg)
12,000 @ 2.7
(778 @ 1.2)
12,600 @ 2.7
(816 @ 1.2)
12,600 @ 2.7
(816 @ 1.2)
19,700 @ 4.2
(1,280 @ 1.9) —12,000 @ 2.7 (778 @ 1.2) ———
#3 Salt Setting
Backwash 1 (minutes) 11117—27———
Brine/Rinse (minutes) 27 27 27 41 — 27 — — —
Backwash 2 (minutes) 3 3 3 3 — 2 — — —
Capacity–grains @ salt–lb
(grams @ salt–kg)
23,400 @ 6.2
(1,520 @ 2.8)
24,600 @ 6.2
(1,590 @ 2.8)
24,600 @ 6.2
(1,590 @ 2.8)
38,300 @ 9.6
(2,480 @ 4.4) —23,400 @ 6.2 (1,520 @ 2.8) ———
#4 Salt Setting8
Backwash 1 (minutes) 11117—27———
Brine/Rinse (minutes) 31 31 31 48 — 31 — — —
Backwash 2 (minutes) 3 3 3 3 — 2 — — —
Capacity–grains @ salt–lb
(grams @ salt–kg)
30,600 @ 9.3
(1,980 @ 4.2)
32,100 @ 9.3
(2,080 @ 4.2)
32,100 @ 9.3
(2,080 @ 4.2)
50,100 @ 14.4
(3,250 @ 6.5) —30,600 @ 9.3 (1,980 @ 4.2) ———
Service Settings, Cont.
1 Models 3MAQ, 3BAQ, 3BEQ, 2MXQ, 2AMQ and 2APQ are certied by WQA. All other
models are not tested or certied by WQA.
2 Municipally supplied chlorinated water only.
3 NA, See Mode 1 Setting Chart.
4 Model has no backwash ow control button or retainer. Must have a minimum of
7 gpm @ 30 psi available for proper backwash. See Mode 1 Setting Chart.
5 Calcite will add additional hardness to water before softening.
6 If iron is present in water supply, use salt setting #3 or #4.
7 If iron is present in the water supply, set Backwash 1 to 7 minutes.
8 Do not use this salt setting in California.

20 21
Customer Settings, cont.
Set Number of People
Display reads “# People” followed by the current setting for the number of people in the household (Ex. 4).
To Change the Number of People
A. Enter the number of people in the household.
B. When the desired number of people is displayed, press Ok.
Note: Whenever you experience an electrical outage, check your controller for the correct time and day. Make any necessary
corrections.
Step 6
Salt Depths
Based on the water level measured from the bottom of the brine cabinet with grid plate, the following depths correlate to the
amount of salt used per regeneration:
Note: Bold numbers pertain to available settings listed under Mode 1 and 2 Service Settings.
To maintain peak performance of the appliance, inspect and clean the brine tank and air check/draw tube assembly annually
or when sediment is present in the brine tank.
Modes 1 and 3 Mode 2
Salt–lb (kg) Depth–in. (cm) Salt–lb (kg) Depth–in. (cm)1
1.0 (0.5) 5-3/4 (14.6) 1.0 (0.5) 5 (12.7)
1.6 (0.7) 6 (15.2) 1.6 (0.7) 5-1/4 (13.3)
2.5 (1.1) 7-5/8 (19.4) 2.5 (1.1) 5-7/8 (14.9)
2.7 (1.2) 8 (20.3) 2.7 (1.2) 5-7/8 (14.9)
3.0 (1.4) 8-7/8 (22.6) 3.0 (1.4) 6 (15.2)
4.2 (1.9) 9-5/8 (24.4) 4.2 (1.9) 7-1/4 (18.4)
6.0 (2.7) 11-7/8 (30.2) 6.0 (2.7) 8-7/8 (22.6)
6.2 (2.8) 12 (30.5) 6.2 (2.8) 8-7/8 (22.6)
6.5 (2.9) 12-3/8 (31.4) 6.5 (2.9) 9 (22.9)
8.5 (3.9) 14-3/4 (37.5) 8.5 (3.9) 9-5/8 (24.4)
9.0 (4.1) 15-3/8 (39.1) 9.0 (4.1) 9-7/8 (25.1)
9.3 (4.2) 15-7/8 (40.3) 9.3 (4.2) 10 (25.4)
9.6 (4.4) 16-1/2 (41.9) 9.6 (4.4) 10-3/4 (27.3)
10.7 (4.9) 17-3/8 (44.1) 10.7 (4.9) 11-3/4 (29.8)
14.4 (6.5) 22 (55.9) 14.4 (6.5) 13-5/8 (34.6)
1These depths reect 50% of the total brine rell for the Absolute Brining feature.

22 23
2AJQ Replenishment Procedure 2AJQ Replenishment Procedure,Cont.
The neutralizing media that adjusts the pH level of the water must be relled periodically. Typically, this media is calcite and
is available from Hague. To rell the neutralizing media, measure the appliance’s media bed depth upon installation (factory
freeboard). Use this measurement to determine the amount of media to add to maintain optimum performance of the 2AJQ.
Tools and Materials Needed
The following tools and materials are needed to replace the neutralizing media:
●●Analog scale (do not use digital) ●●5-gallon bucket with handle
●●1/2-inch siphon hose ●●12-inch wooden ruler or dowel rod
●●Steel tape measure ●●Replacement media (P/N 100242302)
●● Funnel with 1-inch ll tube ●●3/4-inch socket
Replenishment Procedure
The replenishment procedure is as follows:
The following pages provide information about the Hague Iron Filter and Potassium Permanganate Feeder.
Step 1
Step 4
Step 2
Step 5
Step 3
Step 6
Step 7
Turn Off the Water
A. Turn off the water to the appliance.
B. Open a tap to depressurize the appliance.
C. Close the tap.
Remove Water From Media Tank
A. Remove the ll plug from the media tank using a 3/4-inch
socket.
B. Insert the siphon hose into the ll port.
C. Siphon the water into the bucket down to the media level in
the tank.
Calculate Amount of Media to Add
A. Measure the freeboard distance from the top of the ll plug to
the media. See Figure 5.
Note: The recommended freeboard distance is 4-3/4-inch (12 cm).
B. Add ve pounds (2.3 kg) of media per inch (2.5 cm) below
4-3/4-inches (12 cm).
Add Replenishment Media
A. Weigh the replenishment media.
B. Place the funnel into the ll port.
C. Pour the media into the funnel to ll the tank with the measured amount of media.
Refill Tank With Water
A. Open the main water valve.
B. Slowly ll the tank with water up to the bottom of the ll port.
C. Turn off the water.
Replace Fill Plug
A. Make sure the threads of the ll port are clean.
B. Replace the ll plug.
Caution: Do not overtighten the ll plug.
Check for Leaks
A. Turn on the water to re-pressurize the appliance.
B. Check for leaks.
C. Fix any leaks.
Figure 5: Max Freeboard Amount
Example:
Measured Freeboard 6-3/4 inches (17.1cm)
Minus factory Freeboard -4-3/4 inches (12.1cm)
Adjusted Freeboard 2 inches (5.0cm)
Replenishment equals
5lb (2.3 kg) media x 2 inches (2.5 cm) (adjusted freeboard) = 10lb (4.5kg) media.

24 25
1AAN WaterMax® Iron Filter Sizing Formula Iron Filter and Potassium Permanganate Feeder Installation Guide
The iron lter may be programmed to regenerate every one to twelve days. Select the frequency based on the amount of
iron in the water and the number of people in the household. For optimum performance, program the water softener to
regenerate rst, followed by the Iron Filter.
Example: Softener 1:00am; Iron Filter 3:00am.
Regeneration Cycle Frequency Worksheet
This table will help you determine how often the iron lter will need to regenerate.
Important: The iron lter is capable of treating a combination of undesirable constituents in the water (iron, manganese,
and/or hydrogen sulde). However, the lter must be applied within the operating limits stated in the Filter Specications in
this manual. Failure to comply with these specications will degrade performance and possibly cause the control valve to
malfunction.
Note: The iron lter should be installed after the pressure tank or water meter and before the water heater or any water
softener appliance, unless otherwise recommended. See Figure 6. A minimum 3/4-inch pipe is required for proper function
of the lter. Examine the inlet piping to make sure the pipe is not plugged with lime or iron. If the piping is plugged, it must
be cleaned or replaced.
Determine Monthly Usage
This table will help you determine how much regenerant the iron lter will use each month.
Water Example
Total Iron ___ ppm (mg/L) x 1 = ___ ppm (mg/L) 3.5 ppm (mg/L) x 1 = 3.5 ppm (mg/L)
+ Manganese* ___ ppm (mg/L) x 3 = ___ ppm (mg/L) 0.2 ppm (mg/L) x 3 = 0.6 ppm (mg/L)
+ Sulfur ___ ppm (mg/L) x 5 = ___ ppm (mg/L) 1.0 ppm (mg/L) x 5 = 5.0 ppm (mg/L)
= Total compensated ppm ___ ppm (mg/L) 9.1 ppm (mg/L)
x Gallons per day for one
person 75 gallons (284 L) 75 gallons (284 L)
= ppm per person per day = ___ ppm (mg/L) 682.5 ppm
x Number of people in house-
hold ____ people 4 people
= Daily ppm capacity ___ ppm (mg/L) 2730 ppm
Iron lter capacity = 10,000 ppm 10,000 ppm
÷ Daily ppm requirements = ____ ppm 2730 ppm
= Frequency of regeneration ____ days 3.6 days
Set regeneration frequency @ ____ days 3 days
* If manganese is unknown, multiply the iron and sulfur total by 1.15 to adjust total compensated ppm.
Water Example
Total days per month ____ days 30 days
÷ Frequency of regeneration ____ days 3 days
= Regenerations per month ____ regenerations 10 regenerations
x 4 oz (118 g) per regeneration = oz
KMnO4 per month ____ oz 4 oz (118 g) x 10 regenerations = 40 oz (1.1 kg)
÷ 16 = lb per month ____ lb 40 oz (1.1 kg) ÷ 16 oz/lb (1 kg/kg) = 2.5 lb (1.1 kg)*
Figure 6: Iron Filter and Potassium Permanganate Feeder Placement
Step 1
Step 2
Install Filter
A. Follow steps 1–3 of Installation Steps and Start-Up Procedures.
B. Instead of connecting the brine tank, connect the potassium permanganate feeder as outlined below.
Unpack Feeder
A. Remove feeder from shipping carton.
B. Read the instructions in red, remove the label from the feeder, and discard it into the shipping carton.
C. See Figure 6 for feeder placement.
D. Remove the cover and set it aside.
E. Pull up on the brine well cap to remove the safety shutoff assembly. Remove the rubber band from the
air check/draw tube oat rod assembly and replace the safety shutoff back into the brine well.
F. Remove the plastic bag containing the three stainless steel screws and the 3/8-inch tubing.

26 27
Iron Filter and Potassium Permanganate Feeder Installation Guide
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Connect Lines
A. Connect the 3/8-inch tubing to the brine valve on the lter by pushing the tube to the stop. Pull back on the
tubing to install the red locking clip behind the collet.
B. Connect the tubing to the feeder.
C. Connect the overow line.
Add Water to Feeder
A. Add 2 gallons (8 liters) of treated water to the feeder. The water should cover the felt pad by at least 1/2-
inch (1.3 cm).
Caution: Do not use water that contains iron, manganese, or hydrogen sulde.
Caution: Do not adjust the oat assembly. This feeder is preset for a 4-ounce (120 mL) feed of potassium
permanganate. Use care when working with potassium permanganate. Follow instructions printed
on the cover of the feeder as well as the instructions on the potassium permanganate container.
Set Air Check/Draw Tube
A. Allow the water to be drawn out of the feeder until the air check/draw tube sets and then let the feeder
tank rell to the right level.
B. Follow steps 5–10 of Installation Steps and Start-Up Procedures.
Add Potassium Permanganate to Feeder
A. Slowly add 5 lb (2.3 kg) of potassium permanganate (KMnO4) to the feeder. (P/N 100242148).
Warning: Follow the safety instructions on the container when working with potassium permanganate.
Use care when removing the cover and pouring it into the feeder.
B. Place the cover on the feeder and secure it with the three stainless steel screws.
Regenerate Filter
A. Regenerate the iron lter immediately to charge the manganese greensand. To start a regeneration, push
and hold the Regenerate button until the controller displays “Going to.”
Complete the Installation
A. Follow Step 13 of the Installation Steps and Start-Up Procedures.
Assembly and Parts
Cabinet and Cover Assemblies
1
3
2
5
7
8
4
6
Current Part # Description Quantity
1 100252705 Signature Media Cabinet Cover Assembly 1
2 100241873 Bypass Nut Gasket 2
3
100241817 1-inch CPVC CTS Adapter (optional)
2*
100241812 3/4-inch Copper Adapter (optional)
100241814 3/4-inch PVC Adapter (optional)
100241816 Copper Adapter, 1-inch (optional)
4 100241810 Bypass Nut 2
5 100238195 Cabinet Overow 1
6 100238182 12V Transformer/Power Cord 1
7 100241051 Smart Touch Controller Assembly 1
8 100037646 Cabinet, Signature Series 1
100241844 3/4-inch to 1-inch Copper Adapter Kit
(includes 100241810 and 100241873)
1*
100241847 3/4-inch PVC Adapter Kit (includes 100241810 and 100241873)
100241848 1-inch Copper Adapter Kit (includes 100241810 and 100241873)
100241849 1-inch CPVC CTS Adapter Kit
(includes 100241810 and 100241873)
* A qualied dealer will specify the adapter(s) required.
Figure 7: Cabinet and Cover Assemblies Figure 8: Controller Tab Lock Detail

28 29
Assembly and Parts, Cont.
Brine Tank Assembly
1
2
3
4
5
6
7
8
Figure 9: Brine Tank Assembly
Current Part # Description Quantity
1 100037650 Brine Tank Cover 1
2 100245878 Brine Well Cap - 3.5 1
3 100347036 Safety Shutoff Assembly - welded 1
4 100253331 Signature Support Panel (BT) 1
5 100238195 Cabinet Overow 1
6 100037651 Signature Brine Well 1
7 100037652 Signature Grid Plate 1
8 100037646 Signature Cabinet 1
100348538 Signature Entire Assembly (all of the above parts)
Current Part # Description Quantity
1 100238198 Screw 2
2 100238199 Screw 4
3 100241828 Drain End Cap and Container (No DLFC) - See Figure 17 1
4 100241865 O-Ring 2
5 100242049 Sleeve 2
6 100241807 Fill Plug 1
7 100241870 O-Ring 1
8 100242050 O-Ring 2
9 100241175 Bypass Valve Assembly 1
10 100037867 O-Ring 1
11 100242111 Drive End Cap Assembly -- See Figure 15 1
12 100037646 Signature Cabinet 1
13 100238192 Round Injector Assembly 1
14
100037763 Media Tank (3-compartment) (empty)
1
100241094 Media Tank (2-compartment) (center and bottom screen)(empty)
100241110 Media Tank (1-compartment) (bottom screen)(empty)
100241078 BAQ Media Tank
100241101 AMQ Media Tank
100241112 AAA Media Tank
100241083 MAQ Media Tank
15 100037647 Signature Support Panel 1
Assembly and Parts, Cont.
Cabinet and Assemblies
Figure 11: Cabinet and Assemblies

30 31
Assembly and Parts, Cont.
Injector Assembly
1
2
3
4
INSERT WITH RIB AT
9 O'CLOCK
POSITION
ITEM NO. PartNo DESCRIPTION QTY.
1 93223 THROAT,INJECTOR,WHITE 1
253224
WHITE NOZZLE OVERMOLD 1
393806
O Ring 1
453235
Injector Cap 1
553005
Valve Insert 2
654112
1/2-inch Compression Assembly 1
790829
O Ring-223 1
895500
Dist Tube (23") 1
9 1
10 90819 O Ring-130 1
11 93201 1
12 93236 Distributor Screen 2
13 93239 Small Distributor Screen Material 2
Current Part # Description Quantity
1 100241946 Injector Throat 1
2 100237421 Injector Nozzle with Over-Mold Gasket 1
3 100242034 O-Ring 1
4 100037729 Injector Cap, Screw On 1
100238192 Entire Assembly (all of the above parts)
Figure 12: Injector Assembly
100241946
Injector Throat
In conjunction with the Injector Nozzle it creates the vacuum that draws the brine solution from the brine
cabinet. The center hole should be clear of debris, round, and undamaged. The Throat should be pressed
ush into the opening in the valve. If the Throat is removed, it must be replaced with a new one.
100237421
Injector Nozzle with
Over-Mold Gasket
Together with the Throat creates the vacuum that draws the brine solution from the Brine Cabinet. The
small hole in the Injector Nozzle is the one that creates the “injection stream” that enters the Throat. It
is important that this hole is round, undamaged, and clear of debris. If this hole becomes “clogged,” do
not use anything (such as metal objects) to clear this opening. Damage may occur. Use a clean cloth
and ush with water. If necessary, a wooden toothpick may be used. When assembling to the Valve, the
Nozzle hole should line up with the Throat. Flush screen with water to clean. The over-mold gasket seals
between the Injector Nozzle and the Injector Cap.
100037729
Injector Cap Holds the injector assembly together and seals the assembly to the Main Control Valve.
Current Part # Description Quantity
1 100241807 Fill Plug 1
2 100241870 Fill Plug O-Ring Seal 1
100241857 Fill Plug Assembly (all of the above parts)
Figure 13: Fill Plug Assembly
100241807
Fill Plug
The Fill Plug seals the media access ports in the Media Tank. Care should be taken that the O Ring seal
area is kept clean and free of debris. Also, the O-Ring should be in the proper location in the groove. Do
not overtighten the Fill Plug when assembling. When the ange comes into contact with the Media Tank,
stop tightening. A 3/4-inch socket is recommended for assembly.
Assembly and Parts, Cont.
Fill Plug Assembly

32 33
Assembly and Parts, Cont.
Bypass Valve Assembly
Figure 14: Bypass Valve Assembly
Current Part # Description Quantity
1 100241175 Bypass Valve Assembly (also includes items 2-15) 1
2 100241868 O-Ring 1
3 100241804 Blending Dial 1
4 100241811 Cap - Blending Dial 1
5 100238196 Screw 5
6 100241863 Tubing 4.0-inch 1
7 100241805 Test Port Valve 1
8 100241869 O-Ring 2
9 100241820 O-Ring 1
10 100241861 Screw 1
11 100238200 Turbine Sensor Wire with Cap 1
12 100241189 Turbine Sensor Housing 1
13 100238202 Plastic Turbine Axle 1
14 100238201 Turbine Assembly 1
15 100242050 O-Ring 2
Assembly and Parts, Cont.
Bypass Valve Assembly Cont.
100241811
Blending Dial Cap
The Cap should be held in place by the three 1/2-inch self-tapping screws and be in the proper
orientation.
100241804
Blending Dial
The Dial permits the addition of “untreated water” into the soft water outlet. It is closed when pointing
toward the Main Control Valve and open when pointing toward the inlet side.
100241805
Test Port Valve
The Test Port Valve is used to draw water samples from the unit. When the Bypass Valve is in the Service
position, the water tested should be soft, treated water. When the Bypass Valve is in Bypass position, the
water treated is from the raw, incoming water supply.
Note: There are two types of seals on the Test Port. One seal is an O-Ring which seals off the threaded
area when the Valve is opened. The other seal is a compression O-Ring seal between the Test Port Valve
material and the Bypass Housing. If this seal is “overtightened,” it can damage the O Ring and cause a
permanent leak.
100238200
Turbine Sensor Wire
with Cap
Picks up the magnetic eld from the Turbine and relays it to the Controller. Care should be taken when
putting the Sensor Wire into the Sensor Housing. The cap is then put in place and the self tapping mount-
ing screw is installed. A slot is provided in the cap for the wire to exit. The three wire socket connector
must be properly installed in the controller. Stops on the connector prevent improper (upside down)
assembly. Do not force the connector past the stops.
100238202
Plastic Turbine Axle
Sits on a ridge in the Main Control Valve side of the outlet stream of the Bypass Valve Assembly. Needs
to t around the Turbine Sensor Housing (100241189) when assembled. If the Plastic Turbine Axle is not
correctly seated, the Sensor Wire may not sense the Turbine magnet.
100238201
Turbine Assembly
The Turbine must have a 1/8-inch diameter Rare Earth magnet pressed into place adjacent to the axle
opening. When assembled to the axle, the Turbine should spin freely. Do not use any lubricants. If the
Turbine should become “jammed,” clean and ush the Turbine and Bypass Valve.
100241175
Bypass Valve Assembly
Makes the connection between the plumbing and the appliance. The Bypass Valve Assembly allows wa-
ter to bypass the appliance for service or when untreated water is desired. The recommended seal for the
1-1/4-inch male inlet-outlet threads is the plastic Bypass Nut (100241810), O-Ring (100241873), and 1
inch CPVC CTS Adapter (100241817). Make sure the O-Ring is between the Bypass Valve Assembly and
the ange on the CPVC Adapter. The O Ring seal areas at the Main Control Valve inlet and outlet must be
smooth, free of defects and debris, and lubricated with silicone grease before assembling. When attach-
ing to the Main Control Valve, put the O-Rings on the male bosses on the Main Control Valve and push
the Bypass Valve Assembly into place; if not, the O-Rings may be “pinched.” If the O Rings get pinched,
replace with new ones. The Bypass Valve Assembly is pre-assembled and is not considered eld-service-
able. If the Bypass Valve Assembly is damaged it must be replaced with a new assembly.

34 35
Assembly and Parts, Cont.
Drive End Cap Assembly
Figure 15:Drive End Cap Assembly
Current Part # Description Quantity
1 100238196 Screw, self-tapping 2
2 100238181 Drive Motor 1
3 100238190 1/4-inch Hex Nut 2
4 100238188 Drive Gear 1
5 100241941 Piston Slide Cam Cover 1
6 100241940 Piston Slide Cam 1
7 100037805 Drive End Cap 1
8 100342604 Piston Slide 1
9 100238197 Screw, self-tapping 2
10 100359580 Brine Valve Assembly with Salt Probe 1
11 100238193 Magnet Disk Assembly 1
12 100252699 O-Ring 1
13 100037867 O-Ring 1
14 100241865 O-Ring 1
15 100238189 Drive Piston Assembly (includes 100242051 Drain Gasket) 1
16 100242051 Drain Gasket 1
100242111 Entire Assembly (all of the above parts except line 1, 2, and salt
probe* from line 10)
*To include a salt probe, please order as a separate item using part # 100037735
Assembly and Parts, Cont.
Drive End Cap Assembly Cont.
100238181
Drive Motor
The Motor is held in place by two 1/2-inch self-tapping screws. The screws should be “snug.” The brass
pinion gear on the Motor should engage the plastic Drive Gear. The wires should be securely fastened to
the Control.
100238188
Drive Gear
The Drive Gear is assembled to the Slide Cam by means of a “keyed” opening which transfers the
“torque” generated by the Motor to the rest of the drive system. If the drive system becomes jammed, this
opening can become “rounded” causing the gear to turn, but not the Piston Slide Cam. If this occurs, clear
the jam and replace the Drive Gear and Piston Slide Cam.
100037655
Piston Slide Cam
Cover
The cover secures the Piston Slide Cam in place and acts as a bushing for the Cam Shaft.
100241940
Piston Slide Cam
This is the “heart” of the drive system. There is a threaded stainless steel shaft that runs through the
main drive axle. The Drive Gear is attached at the short end and the Magnet Disc at the other end. The
Slide Cam is assembled inside of the Piston Slide. This Cam Shaft should turn freely before the Motor is
assembled.
100037805
Drive End Cap
Seals the two openings on the Main Control Valve. The larger diameter opening is sealed with an O Ring
used as an axial or “face” seal. The O-Ring sits in a groove in the End Cap. This groove must be free of
defects such as pits or scratches and also free of debris. The smaller diameter seal is accomplished with
an O-Ring used as a radial seal. The O-Ring should be placed on the male boss on the End Cap. When
assembling the End Cap to the Main Control Valve, care should be taken to make sure the small O-Ring
is aligned with the opening in the Main Control Valve and that the large O-Ring stays in the groove in the
End Cap. If misaligned, the O-Rings can become pinched and leak.
100240958
Piston Slide
The Slide should move freely inside the End Cap Housing.
100359580
Brine Valve Assembly
with Salt Probe
Attaches to the Drive End Cap with two 3/4-inch self-tapping screws and has one O-Ring seal. The O
Ring is used as a axial or face seal. The O-Ring sits in a groove in the Brine Valve Housing. The groove
and the face seal must be free of defects such as pits and scratches or debris.
100238189
Drive Piston
Assembly
The Drive Piston attaches to the Piston Slide by placing the “slot” of the Piston onto the matching at of
the Slide. To remove Piston, rotate Piston 90° counterclockwise. To replace Piston, rotate 90° clockwise
until you hear an audible “click.” See reference drawings below.
Dimple
Align Flats
Position Piston Assembly (100238189) With
Dimple Oriented Vertically
Slide Piston Assembly Onto Piston
Slide. Push Toward End Cap to Stop.
Rotate The Piston Assembly 90
Degrees Clockwise Until You Hear
An Audible Click As It Snaps Into
Place.

36 37
Assembly and Parts, Cont.
Brine Valve Housing Assembly
Current Part # Description Quantity
1 100237712 Piston Assembly (includes O-Ring & Spring) 1
2 100252699 O-Ring 1
3 100237707 Housing 1
4 100241875 0.5 gpm Flow Control 1
5 100242033 O-Ring 1
6 100037735 Salt Monitor Probe - JG Elbow 1
7 100238197 Screw, self-tapping 2
8 100236202 3/8-inch Locking Clip 1
100359580 Entire Assembly (all of the above parts)
Figure 16: Brine Valve Housing Assembly
100237712
Brine Piston
The Piston should have an O-Ring on the shaft side of the ange and a spring pressed onto a boss on
the other side. The O-Ring should be free of defects such as cuts or debris on the shaft side.
100237707
Housing
Just inside the entrance hole for the Brine Piston is a concave seat area that must be free of defects such
as nicks, indentations, or debris. This seat area ensures a leak-free seal for the static O Ring on the Brine
Piston. If any defects are detected by visual inspection, repair or replace as needed.
100241875
0.5 gpm
Flow Control
The Flow Button has two distinct and different sides. One is “at”; the other is “concave.” The button
should be centered in the housing opening with the four locator “ribs” with the concave side facing the
Salt Monitor Probe.
100037735
Salt Monitor Probe
- JG Elbow
The Salt Monitor Probe is held in place by two 3/4-inch self-tapping screws that engage theThe Salt Monitor Probe is held in place by two 3/4-inch self-tapping screws that engage the
Housing ange. An O Ring seals the Salt Monitor Probe and Housing. Place the O-Ring onto the Housing ange. An O Ring seals the Salt Monitor Probe and Housing. Place the O-Ring onto the
housing end cap, lubricate with silicone grease and then using a twisting action, insert the Salthousing end cap, lubricate with silicone grease and then using a twisting action, insert the Salt
Monitor Probe into the housing.Monitor Probe into the housing.
Caution:Caution: The 3/8-inch locking clip must be installed to prevent air from being drawn into theThe 3/8-inch locking clip must be installed to prevent air from being drawn into the
appliance during brine rinse.appliance during brine rinse.
Current Part # Description Quantity
1100241865 O-Ring 1
2100241822 Drain End Cap 1
3100242255 Drain Line Flow Control 1
4100241821 Retainer 1
Entire Assembly (all the above parts)
2.4 GPM = 100238229
3.0 GPM = 100241852
5.0 GPM = 100241853
7.0 GPM = 100241854
1
Figure 17: Drain End Cap Assembly
100241822
Drain End Cap
The Drain End Cap seals the left opening on the Main Control Valve. The opening is sealed with an
O-Ring used as axial or “face” seal. The O-Ring sits in a groove in the End Cap. This groove must be free
of defects such as pits or scratches and also free of debris. When assembling the End Cap to the Main
Control Valve, care should be taken to make sure that the O-Ring stays in the groove in the End Cap. If
misaligned, the O-Ring can become pinched and leak.
Drain Line Flow
Control
The Drain Line Flow Control (DLFC) maintains a constant (plus or minus 10%) backwash ow rate at
varying pressures. Care should be taken when replacing DLFCs to ensure that the correct rate is being
used for a particular model. See Specications. When assembling the ow control, ensure that the
rounded (radiused) side of the hole faces in toward the water ow. Available parts:
● ● 100242255 - 2.4* ● ● 100242258 - 5.0*
● ● 100242256 - 3.0* ● ● 100242259 - 7.0*
* Indicates the backwash ow rate in gpm.
100241821 Retainer The Retainer holds the backwash Flow Control in place. One side is smooth and the other has a groove
for a screwdriver. When assembling the retainer to the Drain End Cap, the retainer should be screwed in
until it stops. If the retainer is not fully engaged, the Flow Control may not function properly.
Assembly and Parts, Cont.
Drain End Cap Assembly

38 39
Troubleshooting
Problem Possible Cause Solution
No soft water after
regeneration
No salt in brine cabinet Add salt
Sediment in brine cabinet has plugged the
brine line and air check/draw tube
Remove the brine line and ush clean
Remove the air check/draw tube and ush with clean
water. Clean injector assembly. Clean any sediment
from brine cabinet
Flow control is plugged Remove brine piston housing and clear debris from the
ow control
Drain line is pinched, frozen, or restricted Straighten, thaw, or unclog the drain line
Clogged injector assembly Remove injector cap and clean nozzle and throat with
a wooden toothpick. Replace throat if removed
Salt bridge has formed due to high humidity
or the wrong kind of salt
Test with a blunt object like a broom handle. Push the
handle into the salt to dislodge the salt bridge, or use
hot water around the inside perimeter to loosen salt
No soft water
The bypass valve is in the Bypass position Place the bypass valve in the Service position
Appliance is plumbed backward Check that appliance is plumbed correctly
Extended power outage Reset the time of day
Water hardness has increased Re-test the water and re-enter a new setting number
Not metering water Flow should be indicated with water usage. If no ow,
see below
Blending dial is open Make sure blending dial is closed
No ow is indicated when
water is owing
The bypass valve is in the Bypass position Place the bypass valve in the Service position
Appliance is plumbed backward Check that appliance is plumbed correctly
Sensor not receiving signal from magnet on
turbine
Remove sensor from bypass housing. Test with
magnet on either at side of sensor. If ow is indicated,
check turbine. If no ow, replace sensor
Flow indicated when water
is not being used The household plumbing system has a leak Repair the leak
No read-out in display
Electric cord is unplugged Plug in the transformer
No electric power at outlet Check power source. Make sure outlet is not controlled
by a switch
Defective transformer
Test with volt meter for 12 VAC at control. If less
than 10 VAC or greater than 14 VAC, replace the
transformer
Defective circuit board With 12 VAC present at controller, replace the
controller
High ambient room temperature. If the
temperature exceeds 120°F (49°C), the
display will blank out. This does not affect
the operation of the controller
No action necessary
Troubleshooting
Problem Possible Cause Solution
Appliance stays in
regeneration
Controller not attached properly Make sure the controller is pushed all the way onto the
drive end cap
Defective magnet disk Replace magnet disk
Foreign object in main control valve Remove foreign object(s) from the main control valve
Broken valve assembly. Motor running Repair the drive end cap
Excess water in brine tank
Restricted, frozen, or pinched drain line Remove restriction, thaw, or straighten drain line
Plugged brine line, brine line ow control, or
air check/draw tube
Clean ow control, air check/draw tube, and brine line.
Clean any sediment from the brine cabinet
Plugged injector assembly Clean or replace injector. Replace throat if removed
Not regenerating in proper
sequence
Magnet disk defective Replace magnet disk
Defective controller Replace controller
Salty water (pink water
from iron lter)
Plugged injector Replace injector screen, nozzle, and throat
Low water pressure Maintain minimum pressure of 20 psi (1.4 bar)
Drain line or ow control is restricted Remove restriction
Brine line restricted or crimped Remove restriction, replace if crimped
Excessive amount of water in brine cabinet Verify correct water level relative to salt setting. Check
brine line and ttings for loose connections
Insufcient rinse time Check mode setting chart for proper brine rinse time.
Adjust time, if necessary
Intermittent pressure drop from feed source Install check valve on the inlet water line to the
appliance (Check local plumbing codes rst)
Brine valve drips water back to brine tank Clean brine valve housing, replace piston assembly