Haier HW50-1002W User manual

SERVICE
MANAUL
HW50-1002W
Front Load Washing Machine
１
SERVICE MANUAL
This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not
contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by
electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or
products dealt with in this service information by anyone else could result in serious injury or death
MODEL: HW50-1002W
Front Load Washing Machine
Order No. FL0911008V1.1
©2010 Front Load Washing Machine
All rights reserved. Unauthorized copying and distribution is a violation of law.
WARNING

SERVICE
MANAUL
HW50-1002W
Front Load Washing Machine
２
Contents
Chapter 1 General Information ________________________________________________ ４
1-1. General Guidelines_____________________________________________________４
1-2. Caution and Warning symbols ____________________________________________４
1-3. Function indication symbols ______________________________________________４
Chapter 2 Product Feature ___________________________________________________ ５
2-1. Features _____________________________________________________________５
2-2. Specification __________________________________________________________６
Chapter 3 Matters needing attention ___________________________________________ ８
3-1. Safety _______________________________________________________________８
3-2. During Use _________________________________________________________ 9
Chapter 4 Operational Guidance ____________________________________________ 10
Chapter 5 Program Introduction_____________________________________________
Chapter 6 Washing Mathods ________________________________________________
6-1. Loading____________________________________________________________
6-2. Adding detergent ____________________________________________________
6-3. Selecting washing program ____________________________________________
Chapter 7 Appearance brief introduction _____________________________________
7-1. Name of parts _______________________________________________________
7-2. Net dimension_______________________________________________________
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13
14
14
15

SERVICE
MANAUL
HW50-1002W
Front Load Washing Machine
３
Chapter 8 Disassembly and Installation ______________________________________
8-1. Remove packing materials _____________________________________________
8-2. Adjusting the washing machine _________________________________________
8-3. Joining the Inlet Hose to the Washing Machine _____________________________
8-4. Drainage Hose ______________________________________________________
8-5. Connecting to the Power Supply ________________________________________
Chapter 9 Wiring circuit and Self check ______________________________________
9-1. Wiring circuit ________________________________________________________
9-2. Self check __________________________________________________________
Chapter 10 Error Display and troubleshooting _________________________________
10-1. Error Display_______________________________________________________
10-2. Examination & Troubleshooting ________________________________________
10-2-1. Display nothing__________________________________________________
10-2-2. No water inletting ________________________________________________
10-2-3. No draining _____________________________________________________
10-2-4. Abnormal noise and vibration_______________________________________
10-2-5. Water leaking ___________________________________________________
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SERVICE
MANAUL
HW50-1002W
Front Load Washing Machine
４
Chapter 1 General Information
1-1. General Guidelines
When servicing,observe the original lead dress.If a short circuit is found, replace all parts which are
overheated or damaged by the short circuit.After servicing ,see to it that all the protective devices such as
insulation barriers ,insulation papers shields are properly installed .Confirm that the screws,parts and wiring
which were removed in order to service are put in the original positions, or whether there are the portions
which are deteriorated around the service places serviced or not. And be sure safety of that.
1-2. Caution and Warning symbols
(You will seethem in “Matters needing attention”)
Any instructions in this service manual with this “Warning “sign mustbe followedstrictly.
To prevent damage to the washing machine, any instructions in this manual with this “Stop “sign
must be followed strictly.
1-3. Function indication symbols
(You will seethem in the specification table)
Signify the washing machine has this function.
Signify the washing machine doesn’t have this function.

SERVICE
MANAUL
HW50-1002W
Front Load Washing Machine
５
Chapter 2 Product Feature
2-1.Features
(1). 300mm diameter porthole, door may be open at a 180 degrees.
Facilitate view of wash process, facilitate unloading and easy to use with large port.
(2). Class A energy-saving
Scientific design for tub can reduce the use of water heavy during washing, consequently upgrade the
energyefficiencyclass to A,also usescientific washing
(3). Multi-gear speed controller
According todifferent costuming，you can select corresponding spin speed，from 0to 1000 rpm.
(4). Uniquegasket design featuring no residual water hidden inside.
By the unique gasket，washing machine can left no residual water hidden between outer drum and front
board.

SERVICE
MANAUL
HW50-1002W
Front Load Washing Machine
６
2-2. Specification
washing machines
HW50-1002W
Product identification
Description of appliance Washing machine
Type of appliance(FS = standing, BI = built-in) FS
Supplier own brand Haier
Supplier bar code（Europe）EAN
Commercial Brand / Model
1.
Commercial bar code EAN TBC
Key-Features
Energy efficiency class A
Washing performance class A
Spin efficiency class C
Programs n° 11
Capacity Kg 5
Spin speed (max.) rpm 1000
Noise level（sound pressure level）dB(A) 71
Energy consumption per wash circle kWh 0.95
94lelcychsawrepnoitpmusnocretaW
Annual average energy consumption * kWh 190
Annual average water consumption* l 10800
Residual dampness (spin result) % 60%
Adjustable thermostat (water temp. adjust from - to)°C 90 -※
Drum capacity dry laundry / water kg / l 5/42
Auto water level adjust (depending on volume of filled in laundry) AWL l
Washing time (max.) min 196
Washing temperatures (program-controlled) °C 30/40/ 60 /90
Certification's (CE) CE
Approvals (VDE/GS / TÜV/GS / IMQ)
2.
* per average 200 wash cycles (EN50242) T= COLD
3. Basics data
025x595x058mm)DxWxH(snoisnemidtinU
Net weight kg 65
Voltage/frequency V/Hz 220V-240V~/50Hz
Input power / main fuse (intensity) W / A 2000/10
Work top / removable l/l
Control M= electromechanical, E= electronic, F= fuzzy E
Drum S = stainless steel / Z= zinc coated S
Tub P= Polyprop./ S= stainless steel P
Door:
aesthetic (R= round, Y= big eye, Q= square) R
Diameter cm 30
Outer door frame S= stainless steel / M= metal / P= plastic P
Inner door G= glass / P= plastic G
Detergent compartments n° 3
Removable compartment for liquid detergent -
Delay timer (from - to)h -
Self cleaning suds pump -
Water inlet hose cold water / hot water /-
Water drain hose / -support /
Adjustable feet n° 4
Safety systems
4.
Auto door lock ADL

SERVICE
MANAUL
HW50-1002W
Front Load Washing Machine
７
Motor overheating protection MOP 
No heating without water NHW 
Auto water cool-down (before drain 90°C boiled water) AWC 
Water overflow protection WRP 
Acqua Stop kit -
Child protection

Programs
1) Strong action /cotton cycles n° /
2) Normal action / synthetics n° /
3) Delicate action / wool or cashmere cycles n° /
4) Delicates silk n° 
5) Speedy n° 
6) Sport n° -
7) Hand wash n° -
8) Underwear -
9) Jeans -
10) Duvet -
11) Special programs n° 4
Single Rinse n° 
Single Spin n° 
Single Drain 
Single Wash 
Optional function keys (additional program settings)
ON/OFF 
Start / Pause 
Delay 
Extra Rinse -
Rinse Hold (or Soak) -
Eco Time -
Spin Select 
Temperature Select 
Baby Care -
hsawdloC -
Super Wash -
Pre-wash -
5.
Easy ironing -
Packing dimensions & loadability
065x056x098mm)DxWxH(snoisnemidgnikcaP
Gross weight kg 68
6.
40' Container load pcs 220
Logistic / recicling information RS
Packing weight kg 2
Packing materials / Recycling symbols
Carton (weight) gr Shrink package
Polistyren (weight) gr 1800
Polyetylene foil (weight) gr 100
Other packing materials (weight) gr 100
7.
Wood (weight) kg -
Service RS
User instruction (languages)
8.
Max. failure rate (12 Months after sales to end customer) %
9. Delivery Time of First Batch Available

SERVICE MANUAL
Front Load Washing Machine
Chapter 3 Matters needing attention
3-1. Safety
HW50-1002W
Safety Information
Important– Please read these instructions fully before installation
• The installation of this appliance is best carried
out by 2 people.
• Dispose of all packaging car efully and
responsibly.
• This appliance is for indoor use only . Only install
in a dry indoor environment.
• The appliance MUST be positioned on a firm
level base.
• Do not position the appliance wher e it is exposed
to direct sunlight or heat sour ces as this will age the
plastic and rubber components.
• Warning: Ensure all 3 packing bolts have been
removed.
• Ensure the appliance is connected dir ectly to a
domestic mains water supply .
• Warning: This washing machine MUST only be
connected to a cold water supply .
• Ensure all electrical connections are as stated in
this document.
• Ensure the appliance is plugged into a separate
earthed socket that is easily accessible.
• Ensure the power lead is not trapped under the
appliance.
• Do not connect the appliance to the power
supply until installation is complete.
• This appliance is for domestic/household use only
and is not suitable for commer cial use.
• Check that the water hose joints and connections
are secure and there are no leaks. If the hoses leak,
do not use until the leaks have been stopped.
• This appliance is not to be used by childr en or
persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or
instruction. Children should be supervised to ensure
that they to not play with the appliance.
• Do not use if the power lead is damaged. It must
be replaced by the manufactur er, their approved
service agent or similarly qualified person.
• Do not use this appliance if there are any missing
or damaged parts.
• Only use deter gents which are suitable for
automatic washing machines and follow the
detergent manufacturers recommendations.
• Do not place heavy objects or sources of heat
or damp on top of the washing machine.
• Do not cover the appliance during use, as this
may block the ventilation holes.
• Do not touch or use the appliance when bar efoot
or with wet or damp hands.
• Do not open the detergent drawer during a
wash cycle.
• Do not touch the porthole (door) during the
washing cycle - it gets hot.
• Do not force the door open. The door is fitted
with a self-lock device and will not open until 2-3
minutes after the washing machine stops.
• Do not open the door if water is visible thr ough
the porthole.
• Do not wash foam rubber or sponge like
materials on a hot wash.
• Do not remove or insert the plug in the pr esence
of flammable gas.
• Do not use flammable detergent, sprays or dry
cleaning agents in or near to the appliance.
• Do not attempt to r epair the appliance yourself.
Contact the manufactur er, their approved service
agent or the Customer Helpline: 0845 600 4632.
Before useDuring use

SERVICE MANUAL
Front Load Washing Machine
3-2. During Use
HW50-1002W
Installation
Levelling your washing machine
Before use you MUST ensure the washing
machine is level, check with a spirit level (5).
This will minimise vibrations and noise during
use plus reduce wear and tear.
Level by adjusting the feet under the appliance.
First adjust the feet
by hand to get the
appliance level then
tighten the nuts up to
the underside of the
appliance body using
a 16mm spanner (6).
Water inlet hose connection
Important: This washing machine
MUST only be connected to a cold
water supply.
Connect the water inlet hose, the angled
connection attaches to the water inlet on the
back of the washing machine (7). The straight
connection attaches to the water supply
valve (8). Ensure all seals are in place before
connecting.
Important: Only tighten the hose
connection nut by hand - do not
overtighten.
Important: The height of the top of
the curve in the drain hose MUST
be between 80 - 100cm from the
floor (9).
Fit the drain hose into
the hose clip (10 ) and
attach to the wall etc.
at the correct height.
Water
inlet
hose Water
supply
valve
Water
inlet
hose
Max.
100cm
Min.
80cm
Drain hose connection
5
7
8
9
6
10
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30
HW50-1010W
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30

SERVICE MANUAL
Front Load Washing Machine
Chapter 4 Operational Guidance
HW50-1002W
Control Panel Functions
1. Detergent drawer
The drawer contains three compartments:
1: Main wash detergent
2: Fabric softener
3: Prewash detergent
2. Power button
Press this button to switch on the washing
machine. Press and hold 2s to switch it off.
3. Programme knob
By turning the knob clockwise/counterclock-
wise, the required program can be selected.
There are 9 programs available. After a pro-
gram is selected, the corresponding light will
go on.
4. Speed button
Touch this button lightly to select the desired
speed. When a speed is set, the indicator light
will be light on.
1. Detergent drawer
2. Power button (& light)
3.
4. Speed button
5. Intense button
6. Start/pause button
Programme knob
1 53 4
Continued on next page
2
4
3
1
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30
26
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30

SERVICE MANUAL
Front Load Washing Machine
HW50-1002W
Control Panel Functions
5. Intense button
Touch this button lightly, the indicator light will
be light on . you can increase the washing time,
rinsing times in main wash stage of the selected
program, which is suitable for dirty clothes.
6. Start/pause
When the washing machine is connected to
the power socket and a program is selected,
lightly touch this button to start operation. Du-
ring a wash cycle, touch it lightly ,operation
will stop and the indicator light start blinking.
Touch it again to resume operation. To cancel
a wash program during a wash cycle, touch
this button, when the indicator light start blin-
king, press the Power switch, the program will
be cancelled.
6
5

SERVICE MANUAL
Front Load Washing Machine
Chapter 5 Program Introduction
HW50-1002W
Programme Selection Guide
Programme setting Laundry Temperatur e Detergent compartments Max.
load
(kg)
1
Detergent
2
Softener
3
Prewash
NOTTOC
1
2
Prewash Very heavy soiling 60 •O•around
136 5
3
90°C 90 •O X around
128 5
4
60°C
Non-fade and
medium soiled
cotton
60 •O X around
119 5
40°C •O X around
107 5
CITEHTNYS
630°C
Non-fade heavily
soiled synthetic
fibre
30 •O X around
70 3
7Cold
Fade and
medium soiled
synthetic fibre
•O X around
60 3
8Wool 40°C
Fade and
medium soiled
synthetic fibre
•O X around
50 2
9Spin X X X 5
Note: ‘O’ means - softener can be added when necessary .
‘•’ means - detergent can be added when necessary.
‘X’ means - detergent MUST NOT be added.
40
5Quick wash Medium soiled
laundry 40 •O X around
29 2.5
Heavy soiling
Soiled cotton
around
12
40
Base on full
loading of 5kg
approximate
washing
time(mins.)

SERVICE MANUAL
Front Load Washing Machine
Chapter 6 Washing Mathods
6-1. Loading
6-2. Adding detergent
6-3. Selecting washing program
HW50-1002W
Synthetic
y
conditioner
conditioner

SERVICE MANUAL
Front Load Washing Machine
Chapter 7 Appearance brief introduction
7-1. Name of parts
HW50-1002W
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30
Accessories included
Front
1. Detergent drawer
2. Top panel
3. Power button
4.
Start/pause button
5.
Programme selection dial
6.
Door
7.
Filter
Back
10. Back plate
11. Packing bolt x 3
12. Earth terminal
13. Water inlet
14. Power lead
15. Drain hose
16. Back plate screw x 3
Hose clip x 1
Water inlet hose x 1 Plastic plug x3
1
3 5
9
8
2
10
13
14
15
12
Tools required for installation
Phillips screwdriver (medium) Flatblade screwdriver (large)
Spirit level
13mm & 16mm Spanners
11
11
11
16
467
Speed button
intense button
8.
9.

SERVICE MANUAL
Front Load Washing Machine
7-2. Net dimension
520
HW50-1002W
height:850mm / width:595mm / depth:520mm
C
90
C
60
C
40
C
40
C
30
595
850

SERVICE MANUAL
Front Load Washing Machine
Chapter 8 Disassembly and Installation
8-1. Remove packing materials
HW50-1002W
Installation
Unpacking your washing machine
Caution: 2 people are required to
unpack and handle the washing
machine, it is recommended that
gloves are worn.
a: Carefully remove all packaging materials
including the foam base, dispose of correctly .
Note: When opened, water droplets may be
visible in the drum etc. this is normal as each
appliance is factory tested.
b: Remove the drain hose and power cable from
the clips on the back of the machine (1).
Removing the packing bolts
Important: The packing bolts are
designed to support the internal
components during transit, these
MUST be removed before use.
a: Remove the back cover plate, by r emoving
the 3 screws shown and sliding down the back
cover plate (2 & 3).
b: Remove all 3 packing bolts fr om the back
using a 13mm spanner or large flatblade
screwdriver. Remove the 3 rubber spacers from
inside the back of the washing machine (4).
Note: Keep the packing bolts and rubber
spacers in a safe place for possible later use.
c: Replace the back cover plate and refit the
screws.
d: Push fit the plastic plugs into the holes left by
the packing bolts (insert - 4).
Hose/
cable
clips
1
2 3
4

SERVICE MANUAL
Front Load Washing Machine
8-2. Adjusting the washing machine
8-3. Joining the Inlet Hose to the Washing Machine
HW50-1002W
Levelling your washing machine
Before use you MUST ensure the washing
machine is level, check with a spirit level (5).
This will minimise vibrations and noise during
use plus reduce wear and tear.
Level by adjusting the feet under the appliance.
First adjust the feet
by hand to get the
appliance level then
tighten the nuts up to
the underside of the
appliance body using
a 16mm spanner (6).
5
6
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30
Water inlet hose connection
Important: This washing machine
MUST only be connected to a cold
water supply.
Connect the water inlet hose, the angled
connection attaches to the water inlet on the
back of the washing machine (7). The straight
connection attaches to the water supply
valve (8). Ensure all seals are in place before
connecting.
Important: Only tighten the hose
connection nut by hand - do not
overtighten. Water
inlet
hose Water
supply
valve
Water
inlet
hose
7
8

SERVICE MANUAL
Front Load Washing Machine
HW50-1002W
Important: The height of the top of
the curve in the drain hose MUST
be between 80 - 100cm from the
floor (9).
Fit the drain hose into
the hose clip (10 ) and
attach to the wall etc.
at the correct height.
Max.
100cm
Min.
80cm
Drain hose connection
9
10
HW50-1010W
C
。
90
C
。
60
C
。
40
C
。
40
C
。
30
8- 4. Drainage Hose

SERVICE MANUAL
Front Load Washing Machine
8-5. Connecting to the Power Supply
HW50-1002W
(page 6) and the

SERVICE MANUAL
Front Load Washing Machine
Chapter 9 Wiring circuit and Self check
9-1. Wiring circuit
PCB-Printed Circuit Board
NTC-Temperature Sensor
FA-Interference Suppresser
Door-Door Lock
Main inlet valve/pre inlet valve -Water Inlet Magnetic Valve
Water level Switch - Pressure Switch
Drain pump-DrainagePump
Heater-Heating element
Motor –Motor
HW50-1002W
FA
NＮ
G
FA1
FA2
MRN
MRL
Water level swith Heater
Fuse
FUSE
NTC
MRC
DOOR
LＬ
Main inlet valve Drainge pump
Pre inlet valve