Haivision Mantaray Service manual

Mantaray™
Set-Top Box
Administrator’s Guide v1.0.3
HVS-ID-AG-MANTA-103
Issue 01

Copyright
©2016 Haivision. All rights reserved.
Document Number: HVS-ID-AG-MANTA-103
Version Number: v1.0.3-01
This publication and the product it describes contain proprietary and confidential informa-
tion. No part of this document may be copied, photocopied, reproduced, translated or
reduced to any electronic or machine-readable format without prior written permission of
Haivision. The information in this document is subject to change without notice. Haivision
assumes no responsibility for any damages arising from the use of this document, including
but not limited to, lost revenue, lost data, claims by third parties, or other damages.
If you have comments or suggestions concerning this guide, please contact:
Technical Publications Department
Haivision
4445 Garand
Montréal, Québec, H4R 2H9 Canada
Telephone: [phone]
Toll-free (North America) 1-877-224-5445
[email protected]
Trademarks
The Haivision logo, Haivision, and certain other marks used herein are trademarks of
Haivision. All other brand or product names identified in this document are trademarks or
registered trademarks of their respective companies or organizations.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or regis-
tered trademarks of HDMI Licensing LLC.

Safety Guidelines
Mantaray Administrator’s Guide, v1.0.3, Issue 01 3
Safety Guidelines
Use the following guidelines when unsafe conditions exist or when potentially hazardous
voltages are present:
●Always use caution and common sense.
●To reduce the risk of electrical shock, do not operate equipment with the cover
removed.
●Repairs must be performed by qualified service personnel only.
Antistatic Precautions
Electrostatic discharge (ESD) results from the buildup of static electricity and can cause
computer components to fail. Electrostatic discharge occurs when a person whose body
contains a static buildup touches a computer component.
The equipment contains static-sensitive devices that may be easily damaged, and proper
handling and grounding is essential. Use ESD precautionary measures when installing
systems or cards, and keep the parts and cards in antistatic packaging when not in use. If
possible, use antistatic floorpads and workbench pads.
Improper handling and/or installation practices may VOID the warranty.
CAUTION When handling components, or when setting switch options, always use an
antistatic wrist strap connected to a grounded equipment frame or chassis. If a wrist strap
is not available, periodically touch an unpainted metal surface on the equipment. Never
use a conductive tool, such as a screwdriver or a paper clip, to set switches.
Waste Electrical and Electronic Equipment (WEEE) Disposal
This symbol on Haivision products or packaging means that the product
should not be disposed of with general waste. It is your responsibility to
dispose of your waste equipment by handing it over to a designated
recycling collection point. The correct disposal of your end-of-life
equipment will help prevent potential negative consequences to the environ-
ment and human health.
In accordance with the European Union (EU) WEEE Directive, Haivision products that fall
within the scope of the WEEE, are labeled with the above symbol, and customers are
encouraged to responsibly recycle their equipment at the time of disposal. Haivision also
offers its customers the option of returning Haivision equipment to facilitate its environ-
mentally sound disposal.
For more information, please visit our website at: http://www.haivision.com/environment

Mantaray Administrator’s Guide, v1.0.3, Issue 01 4
Table of Contents
About This Guide .................................................................................................. 6
About Haivision........................................................................................................................ 7
Audience ................................................................................................................................... 7
Reliability of Information ......................................................................................................... 7
Obtaining Documentation......................................................................................................... 7
Related Documents ................................................................................................................... 8
Service Support......................................................................................................................... 8
Document Conventions............................................................................................................. 8
Introduction ......................................................................................................... 10
Product Overview ................................................................................................................... 11
Mantaray Features................................................................................................................... 13
Mantaray-Furnace Integration ................................................................................................ 14
Front and Rear Panels ............................................................................................................. 15
Connecting Mantaray ....................................................................................... 17
Package Contents.................................................................................................................... 18
Safety First.............................................................................................................................. 18
Hardware Setup....................................................................................................................... 19
LED Indicators (Front Panel) ................................................................................................. 21
Installing Batteries in Your Remote Control .......................................................................... 22
Initial Setup .......................................................................................................... 23
Joining Mantaray to a Furnace................................................................................................ 24
Configuring Mantaray............................................................................................................. 26
On-screen Keyboard ........................................................................................................ 26
Display Settings ............................................................................................................... 27
Ethernet Settings ............................................................................................................. 29
Server Setup .................................................................................................................... 30
Time Settings ................................................................................................................... 31
Information ...................................................................................................................... 33
Reset Factory Settings ..................................................................................................... 34
Automatic Upgrades ............................................................................................................... 35

Table of Contents
Mantaray Administrator’s Guide, v1.0.3, Issue 01 5
Operating Mantaray .......................................................................................... 36
Using Your Remote Control ................................................................................................... 37
Remote Control Buttons .................................................................................................. 38
Unlocking the Video Button...................................................................................... 40
Starting to Play Video............................................................................................................. 41
Using the Channel Guide........................................................................................................ 44
Appendix A: Technical Specifications
Video Decoding ...................................................................................................................... 47
Audio Decoding...................................................................................................................... 47
Advanced Features.................................................................................................................. 48
IP Networking......................................................................................................................... 48
Management Interfaces........................................................................................................... 49
Physical Specifications ........................................................................................................... 49
Regulatory/Compliance ......................................................................................................... 50

Mantaray Administrator’s Guide, v1.0.3, Issue 01 6
About This Guide
Welcome to the Administrator’s Guide for Haivision’s Mantaray Set-Top Box (STB),
Version
1.0.3. This guide provides an introduction to the features and describes how to set
up and operate the set-top box.
Topics In This Section
About Haivision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reliability of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Obtaining Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

About This Guide
About Haivision
Mantaray Administrator’s Guide, v1.0.3, Issue 01 7
About Haivision
Haivision is a global leader in delivering advanced video networking, digital signage, and
IP video distribution solutions. Haivision offers complete end-to-end technology for video,
graphics, and metadata to help customers to build, manage, and distribute their media
content to users throughout an organization or across the Internet. Haivision has specific
expertise in the enterprise, education, medical/healthcare, and federal/military markets.
Haivision is based in Montreal and Chicago, with technical centers in Beaverton, Oregon;
Austin, Texas; and Hamburg, Germany.
Audience
This guide is directed towards qualified service personnel such as technicians and network
system administrators involved in setting up and managing Mantaray set-top boxes in a
Furnace environment.
Reliability of Information
The information contained in this guide has been carefully checked and is believed to be
entirely reliable. However, as Haivision improves the reliability, function, and design of its
products, the possibility exists that this guide may not remain current.
If you require updated information, or any other Haivision product information, contact:
Haivision
4445 Garand
Montréal, Québec, H4R 2H9 Canada
Telephone: [phone]
Email: [email protected]
Or visit our website at: http://www.haivision.com
Obtaining Documentation
You may download the latest software, Release Notes, Quick Start Guide, and other
relevant documentation from our Download Center at:
http://www.haivision.com/download-center/
NOTE All customers may access the Download Center; however, a login is required. If
you do not have a login, select the link to create an account.

About This Guide
Related Documents
Mantaray Administrator’s Guide, v1.0.3, Issue 01 8
Related Documents
In addition to this guide, the following document(s) are also available through Haivision’s
Download Center (see link above):
• Mantaray Quick Start Guide
• Furnace Administration Guide
• Makito X User’s Guide
• Makito X Decoder User’s Guide
• Torpedo User’s Guide
Service Support
Haivision is committed to providing the service support and training needed to install,
manage, and maintain your Haivision equipment.
For more information regarding service programs, training courses, or for assistance with
your support requirements, contact Haivision Technical Support via our Support Portal on
our website at: http://www.haivision.com/support-portal-home
Document Conventions
The following document conventions are used throughout this guide.
TIP The light bulb symbol highlights suggestions or helpful hints.
NOTE Indicates a note, containing special instructions or information that may apply only
in special cases.
IMPORTANT Indicates an emphasized note. It provides information that you should
be particularly aware of in order to complete a task and that should not be
disregarded. IMPORTANT is typically used to prevent loss of data.

About This Guide
Document Conventions
Mantaray Administrator’s Guide, v1.0.3, Issue 01 9
CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in
damage to data or equipment, or minor to moderate injury. It may also be used to alert
against unsafe practices.

Mantaray Administrator’s Guide, v1.0.3, Issue 01 10
Introduction
This section provides a brief overview of Haivision’s Mantaray set-top box (STB), along
with a description of the key features and main hardware components.
Topics In This Section
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mantaray Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mantaray-Furnace Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Front and Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Introduction
Product Overview
Mantaray Administrator’s Guide, v1.0.3, Issue 01 11
Product Overview
Mantaray is a next generation, low-cost, compact set-top box (STB) that delivers reliable,
secure, high-definition (HD) video to displays from live and scheduled sources, for Furnace
end-to-end IPTV systems. Mantaray may be used for both user and administrator controlled
environments. Mantaray STBs can be centrally managed, are easy to provision, and never
require manual updating.
Figure 1 Mantaray (Front View)
Figure 2 Mantaray (Back Panel View)
Secure Video Streaming at Up to 1080p
Mantaray is a small form factor decoder appliance that employs standard encryption to
deliver secure HD content to displays in a Haivision Furnace IPTV video system, at up to
1080p. Both digital or analog output is available from a single device.
Central Management
The Furnace VF Mantaray Manager module centralizes remote management, including
channel changes, volume control, rebooting and powering the unit on/off, and status
updates (including current channel tuned, IP address, MAC address, and active status).

Introduction
Product Overview
Mantaray Administrator’s Guide, v1.0.3, Issue 01 12
Electronic Program Guide (EPG) and Local Remote Control
Mantaray comes with a remote control unit that is used to access and make selections in the
STB Settings application, as well as navigate the electronic program guide, select channels,
and control volume.

Introduction
Mantaray Features
Mantaray Administrator’s Guide, v1.0.3, Issue 01 13
Mantaray Features
Mantaray features and benefits include the following:
• 1080p high-definition video streaming: Display content at up to 1080p for a high-
quality viewing experience
• Centrally controlled and managed: Allows easier and more efficient system
administration
• Support for Furnace FEC and 128-bit encryption: Guarantees content protection
• HD/SD, digital/analog outputs: Manage HDMI, VGA, Composite (CVBS), or
Component outputs all from a single device
• Support for Furnace EPG data
• Supplied remote control: Navigate EPG select channels and control volume
• Remote management capabilities (via Furnace Admin Web Portal> VF Mantaray
Manager).
• Set and activate the PIN code to be entered at startup
• Set and activate the Admin PIN code to access the STB Settings application
• Change channels
• Adjust volume
• Reboot and power on/off the unit
• See the current state of the STB (current channel tuned, IP address, MAC address,
and active status)
• Support for high bit rate DVB streams
• Support for Closed Captioning (608/708)
• IR Remote Control standard
• Automatic provisioning and upgrades provided over network
For additional details, please refer to “Technical Specifications” on page 46.

Introduction
Mantaray-Furnace Integration
Mantaray Administrator’s Guide, v1.0.3, Issue 01 14
Mantaray-Furnace Integration
Mantaray downloads system files and gets streams from the Furnace™IP video system.
Management is done via the Furnace Admin Web Portal (VF Mantaray Manager). Local
control is via Infrared (IR) remote control.
Mantaray video sources include Makito™X dual channel H.264 encoders, classic Makito
HD encoders, and/or Torpedo™DVB to IP Gateways.
The following diagram depicts the interoperability of various Haivision encoders and
gateways with the Mantaray STB. Mantaray is able to display both the streaming media and
associated EPG information.
Figure 3 Overview of Mantaray-Furnace Integration
For more information on Haivision network video products such as the Makito X, Makito,
Torpedo, and Furnace, please see our website at: http://www.haivision.com/
NOTE Mantaray must be registered as a device in the Furnace domain. This is done from
the Mantaray STB Settings application. For details, see “Joining Mantaray to a Furnace”
on page 24.

Introduction
Front and Rear Panels
Mantaray Administrator’s Guide, v1.0.3, Issue 01 15
Front and Rear Panels
The following figures show the Mantaray interfaces, connectors, and LED status indicators.
Figure 4 Rear View
Figure 5 Side/Front View
Antenna
Power
Component Video Out
(YPbPr, 3 RCA jacks)
Composite Video Out
(CVBS, 1 RCA jack)
S/PDIF Audio Out
(RCA/coaxial)
VGA Out
S/PDIF Audio Out
(TOSLINK optical)
HDMI Out
2-Channel
Audio Out
(2 RCA jacks)
Ethernet
(RJ45)
Reset switch
Power/Standby
button
USB Host
(x4)
Network Indicator
SD Card Slot
Status Indicators
IR Receiver

Introduction
Front and Rear Panels
Mantaray Administrator’s Guide, v1.0.3, Issue 01 16
NOTE When you press the Power button, it powers off the STB. Pressing and holding the
button for 3 seconds will hard-power off the unit. Press another time to power it back on.
If the STB is joined to a Furnace server, it opens in full-screen mode to the default
channel. If not joined to a Furnace server, or if the network is down, it opens to the
Settings page.

Mantaray Administrator’s Guide, v1.0.3, Issue 01 17
Connecting Mantaray
This section explains how to get started setting up and connecting Mantaray. It also
includes the instructions for a factory reset.
Topics In This Section
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LED Indicators (Front Panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing Batteries in Your Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting Mantaray
Package Contents
Mantaray Administrator’s Guide, v1.0.3, Issue 01 18
Package Contents
The set-top box package includes the following components:
• 1 - Mantaray Set-Top Box
• 1 - Power supply unit and power cord
• 1 - HDMI cable
• 1 - Composite A/V cable
• 1 - Component A/V cable
• 1 - Infrared (IR) remote control (two AAA batteries included)
• 1 - WiFi antenna (attached)
NOTE A/V and Ethernet cables must be purchased separately.
Safety First
Please pay particular attention to the following points in order to help protect yourself and
the set-top box:
• Refer to “Safety Guidelines” on page 3.
• The Mantaray is an indoor appliance and should be kept in a dry, dust free
environment.
• To reduce the risk of fire or electric shock, keep this product away from exposed direct
sunlight, open flames or heat, large amounts of moisture, dust, or sand.
• To reduce the risk of electric shock, DO NOT remove the cover (or back). DO NOT
attempt to repair the product, this could lead to the risk of injury, damage to the
product.
• There are no user-serviceable parts inside the unit. Opening the STB or making
unauthorized changes will void the warranty.
• Only connect the unit to a compatible power source.
• If you experience any issues or problems, consult your local service provider or
support organization.
• Never try to force the connections when setting up the system as this may damage the
unit.

Connecting Mantaray
Hardware Setup
Mantaray Administrator’s Guide, v1.0.3, Issue 01 19
Hardware Setup
Figure 6 Connection Diagram for Mantaray STB
To connect the STB:
1. Place the Mantaray on a flat surface near the display, making sure nothing is blocking
the signal from the remote control to the STB.
2. Connect the LAN port on the STB to the IP network using an Ethernet cable (type Cat
5 or higher).
This allows the unit to communicate with the Furnace server.
3. Referring to the above diagram, connect the video and audio output jacks to the
monitor, using the appropriate connector:
•HDMI Digital Video+Audio: Use an HDMI cable to connect the HDMI jack.
•VGA Analog Video+Baseband Audio: Use a VGA cable to connect the VGA jack.
•Composite (CVBS) NTSC/PAL Analog Video+Baseband Audio: Use a compos-
ite A/V cable to connect the Composite video (yellow RCA jack).
•Y,Pb,Pr Component Video+Baseband Audio: Use a component cable to connect
the Component (Y,Pb,Pr) jacks.
For Baseband audio, use an A/V cable to connect the audio (red/white RCA jacks)
jacks.

Connecting Mantaray
Hardware Setup
Mantaray Administrator’s Guide, v1.0.3, Issue 01 20
NOTE Only one A/V source is active at a time.
4. Connect the power cable to the Mantaray, and then plug the power adapter into a wall
socket. Use only the A/C power adapter provided with the unit.
Mantaray automatically starts when you connect the power cord to the STB.