Hamilton HTK Owner's manual

HTK & CTK
PROGRAMMING MANUAL
Document #101-0243
1
02/01/18

Contents
Introduction ..................................................................................................................................................4
HTK (Hamilton Transaction Kiosk).............................................................................................................4
CTK (Cashless Transaction Kiosk)..............................................................................................................5
Region Settings ...........................................................................................................................................10
LAN Settings................................................................................................................................................12
Create a User...............................................................................................................................................21
Item Prices ..................................................................................................................................................23
Item Details.................................................................................................................................................25
Item Buy Ups...............................................................................................................................................28
Buy Up Items...............................................................................................................................................31
Configure Buttons.......................................................................................................................................33
Events..........................................................................................................................................................37
Welcome Messages ....................................................................................................................................40
Proceed Prompts.........................................................................................................................................42
Tokenotes®..................................................................................................................................................45
Token Coins.................................................................................................................................................48
Code Coupons.............................................................................................................................................50
Code Coupon Receipts................................................................................................................................54
RFID Basic Settings......................................................................................................................................56
Change Rule ................................................................................................................................................57
Queue Mode...............................................................................................................................................59
Vend............................................................................................................................................................61
Matrix......................................................................................................................................................63
Custom Single Relay................................................................................................................................64
Ethernet Vending....................................................................................................................................66
Checkout Screen .........................................................................................................................................67
Misc Messages............................................................................................................................................69
Barcode.......................................................................................................................................................71
HTK..............................................................................................................................................................73
DAN/AUX.....................................................................................................................................................75
SMTP ...........................................................................................................................................................77
FTP Updates ................................................................................................................................................79
Document #101-0243
2
02/01/18

Card Settings...............................................................................................................................................80
Payment Express.....................................................................................................................................83
E-Xact ......................................................................................................................................................83
P2P (Points to Partners)..............................................................................................................................85
Wash Card...................................................................................................................................................87
World Gift....................................................................................................................................................88
Auto Pilot Cards ..........................................................................................................................................89
UI Settings...................................................................................................................................................91
Alerts...........................................................................................................................................................95
Security .......................................................................................................................................................96
Tax...............................................................................................................................................................97
Gate.............................................................................................................................................................99
Validator....................................................................................................................................................101
Hoppers.....................................................................................................................................................103
Receipt Printer ..........................................................................................................................................105
Coin Mechanism .......................................................................................................................................113
Programming IDX Coin Mech................................................................................................................115
Canadian Coin Programming ................................................................................................................116
Australia Coin Mech Programming.......................................................................................................117
Bill Dispenser.............................................................................................................................................118
POS............................................................................................................................................................122
Card Reader ..............................................................................................................................................123
Hamilton ExpressPass RFID System ..........................................................................................................125
Cash Management....................................................................................................................................127
LIMITED WARRANTY AGREEMENT OF HAMILTON MANUFACTURING CORP...........................................133
Document #101-0243
3
02/01/18

Introduction
HTK (Hamilton Transaction Kiosk)
What you will need:
Computer or laptop connected to the same network the HTK will connect to. A USB Keyboard, USB
mouse, the keys and lock crank to the HTK.
You can plug the keyboard and mouse into any open USB port inside the HTK.
How to log into the HTK:
When logging into your HTK for the first time, unlocking the door will trigger the log in screen to appear.
This screen will prompt you for a user ID and Passcode, using the numeric keypad on the door, type in
the default user ID and Passcode. User ID: 00 Passcode: 12345 then hit enter
HTK’s with a touch screen: When you are at the log in screen, a small keypad will appear under the
Passcode box. If you touch the keypad, it will become larger so you can enter the user ID and Passcode.
User ID: 00 Passcode: 12345
Then hit the enter button. The HTK will immediately prompt you to change the Passcode. The local
admin Passcode will be all numeric and should be five digits long. This Passcode will expire every 90
days. Admin login should only be used as last resort. Each person should have their own log in
credentials (see set up user section).
Document #101-0243
4
02/01/18

CTK (Cashless Transaction Kiosk)
When you open the door to the CTK, a silver toggle switch will be located in the back right corner of the
machine. Putting the switch in the opposite direction will prompt the CTK to go to the log in screen.
Once the programming is complete, put the toggle switch back to the original position to put back into
operational mode.
All other programming will be the same between the HTK and the CTK
NOTE: The CTK is a cashless transaction kiosk, so the following options will need to be turned OFF in
the CTK.
At the HTK, using the USB mouse, click in any white box, a small keyboard will appear in the bottom left
corner of the screen. You can use your mouse to click on the keyboard buttons to type in the required
fields, or you can use the USB keyboard to type the information in.
This is what the main menu screen will look like. Each usable selection button on the front of the HTK
will light up, indicating it may be selected. Once you push the lighted button, it will take you into the
category labeled next to it.
Document #101-0243
5
02/01/18

∗ Each button on the left is selectable category.
• The white status box in the middle of the screen will tell you the status of the HTK. If the machine
goes into an error, the status box will tell you what the error is.
• The white Version box displays the name and version of the payment application for credit card
acceptance, along with the credit version. The application version is the current version on the
HTK software.
• The blue Clear Error button will allow you to clear an error that may have occurred and reset the
HTK.
• The blue Operational Mode button will take you back to the operational screen viewed by
customers.
• The white banner at the top of the screen will let you know where you are at in the programming.
It will add categories and page numbers as you enter into them.
Once you enter into a category, you will notice a red Back button .This button will take you back to the
previous page. If you keep selecting the back button, you will eventually end up back at the main menu
screen where you would be able to choose the blue Operational Mode button
Document #101-0243
6
02/01/18

Setting up the HTK:
Once you are logged in, it is recommended that the first 4 steps are done in order.
*NOTE: It would be suggested to leave the CAT5 cable unplugged from the HTK for the first four steps.
Step 1: Set up Region (this should have been set at the factory)
Step 2: Set up network LAN
Step3: Create a user and rights
Step 4: Enable remote access
After these four steps are complete, you can now go inside and remote into the HTK from your
computer or laptop to complete the setup.
*NOTE: You cannot log in remotely using the admin credentials.
Document #101-0243
7
02/01/18

 Each Blue button on the left is selectable category.
• The white status box in the middle of the screen will tell you the status of the HTK. If the machine
goes into an error, the status box will tell you what the error is.
• The white Version box displays the name and version of the payment application for credit card
acceptance, along with the credit version. The application version is the current version on the
HTK software.
• The orange Clear Error button will allow you to clear an error that may have occurred and reset
the HTK.
• The white logoff button will take you back to the operational screen viewed by customers.
Document #101-0243
8
02/01/18

• The white banner at the top of the screen will let you know where you are at in the programming.
It will add categories and page numbers as you enter
into them.
Once you enter into a category, you will notice an orange Back button . This button will
take you back to the previous page. If you keep selecting the back button, you will eventually end up
back at the main menu screen where you would be able to choose the blue Operational Mode button.
Document #101-0243
9
02/01/18

Region Settings
• Select
• Select
• Select
• Select
The screen should look like this:
Region: This menu allows you to view your HTK’s settings match the region that the equipment is
installed. Changing the region can change or alter what coin types and bill types are selectable options
when setting up the rest of the equipment. Due to this, after changing the region, you will be required
to reconfigure your Hoppers, Validator and Bill Dispenser. These settings cannot be changed from this
screen. see Lan Settings section of this manual.
*NOTE: This is normally set at the factory, if the location of the machine is known. If the correct region
is already set DO NOT CHANGE THE SETTINGS. If a new controller or a new hard drive is received this
will need to be set first.
Document #101-0243
10
02/01/18