protech KS-M320 User manual

USER
MANUAL
KS-M320 M2
KS-M320
32” Multi-Functional
Modular Kiosk System

KS-M320
32” Multi-Functional Modular
Kiosk System
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the
property of their respective owners.
This manual is copyrighted in May 2021. You may not reproduce or
transmit in any form or by any means, electronic, or mechanical,
including photocopying and recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up
the system. The information contained in this document is subject to
change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

FCC NOTICE
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment
not expressly approve by the party responsible for compliance could
void your authority to operate such equipment.
CAUTION: Danger of explosion may occur when the battery
is incorrectly replaced. Replace the battery
only with the
same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
WARNING: Some internal parts of the system may have high
electrical voltage. We strongly recommend that only qualified
engineers are allowed to service
and disassemble the
system. If any damages should occur on the system and are
caused by unauthorized servicing, it will not be covered by
the product warranty.

i
Contents
1Introduction ......................................................................................... 1-1
1.1 About This Manual .................................................................... 1-2
2Getting Started .................................................................................... 2-1
2.1 Packing List ............................................................................... 2-2
2.2 System Overview ...................................................................... 2-3
2.2.1 KDS Type .......................................................................... 2-3
2.2.2 Cashless Ordering Kiosk................................................... 2-5
2.2.3 Double-Sided Kiosk ......................................................... 2-10
2.3 Specifications .......................................................................... 2-14
2.4 Safety Precautions ..................................................................2-15
3System Configuration......................................................................... 3-1
3.1 System Rear I/O Ports Diagrams.............................................. 3-2
3.1.1 KDS Type .......................................................................... 3-2
3.1.2 Cashless Ordering Kiosk................................................... 3-3
3.2 KS-M320 Entry Level System Jumper & Connector Quick
Reference Table ........................................................................ 3-4
3.3 KS-M320 Entry Level System Component Locations ............... 3-5
3.3.1 Top View of BE-0986RB .................................................... 3-5
3.3.2 Jumper Setting of BE-0986RB .......................................... 3-6
3.3.3 Bottom View of BE-0986RB .............................................. 3-7
3.3.4 I/O View of BE-0986RB ..................................................... 3-7
3.4 How To Set Jumpers ................................................................. 3-8
3.5 Setting KS-M320 Entry Level Connectors and Jumpers ........ 3-10
3.5.1 COM3 and COM4 PIN9 Definition Selection Guide

ii
(JP_COM3, JP_COM4)...................................................3-10
3.5.2 COM Port (COM1, COM2, COM3, COM4) ..................... 3-11
3.5.3 VGA Port (VGA1).............................................................3-13
3.5.4 HDMI Port (HDMI1) ......................................................... 3-13
3.5.5 LAN Port (LAN1, LAN2) .................................................. 3-14
3.5.6 Dual USB 3.0 Port (USB1) ..............................................3-15
3.5.7 USB 3.0 Port (USB2)....................................................... 3-15
3.5.8 USB 2.0 Port (USB3)....................................................... 3-16
3.5.9 Programmable GPIO PIN HEADER (JDIO1) .................. 3-16
3.5.10 I2C Wafer (JI2C1)............................................................ 3-16
3.5.11 MCU FW Rewrite Connector (JMCU1) ...........................3-17
3.5.12 System Fan Connector (FAN1) ....................................... 3-17
3.5.13 DC Power Input Connector (PWR2)................................ 3-17
3.5.14 Mini PCI Express Slot (M_PCIE1)...................................3-18
3.5.15 mSATA Connector (M_SATA1)........................................3-19
3.5.16 LVDS Connector (LVDS1) ...............................................3-20
3.5.17 Slide Swith for LVDS Resolution Selection (SW1) ..........3-21
3.5.18 Front Panel Connector (JFP1) ........................................3-24
3.5.19 HD Audio Connector (AUDIO1).......................................3-24
3.5.20 Panel Inverter Connector (JINV1) ...................................3-25
3.5.21 SATA 3.0 Connector (SATA1)..........................................3-25
3.5.22 SATA Power Connector (SATA_PWR1) ..........................3-25
3.5.23 BIOS Reset Connector (JP9) .......................................... 3-26
3.5.24 LVDS Backlight Control Selection (JP7).......................... 3-26
3.5.25 LVDS VCC Voltage Selection (JP_VDD1)....................... 3-27
3.5.26 Clear CMOS Data Selection (JP4) .................................. 3-28
3.6 KS-M320 High-End Level System Jumper & Connector Quick
Reference Table ...................................................................... 3-29

iii
3.7 KS-M320 High-End Level System Component Locations ......3-31
3.7.1 Top View of BE-0996RA-**N ...........................................3-31
3.7.2 Jumper Setting of BE-0996RA-**N.................................. 3-32
3.7.3 Bottom View of BE-0996RA-**N...................................... 3-33
3.7.4 I/O View of BE-0996RA-**N ............................................ 3-34
3.8 Setting KS-M320 High-End Level Connectors and Jumpers.. 3-35
3.8.1 COM2 Connector Pin9 Definition Selection Guide
(JP_COM2)......................................................................3-35
3.8.2 COM Connectors (COM1, COM2) .................................. 3-36
3.8.3 Internal USB 2.0 Connector (JUSB1)..............................3-37
3.8.4 ATX Power Input Connector (ATX1)................................ 3-38
3.8.5 HD Audio Connector (AUDIO1)....................................... 3-38
3.8.6 Speaker Connectors (SPK_L_OUT1, SPK_R_OUT1) .... 3-39
3.8.7 Digital Input / Output Connector (JDIO1) ........................3-40
3.8.8 CPU Fan Connector (CPU_FAN1) .................................. 3-41
3.8.9 Front Panel Connector (JFP1) ........................................ 3-41
3.8.10 Battery Wafer (JBAT1)..................................................... 3-42
3.8.11 SPI Override Protection Selection (JP1) ......................... 3-42
3.8.12 SATA 3.0 Connector (SATA1)..........................................3-43
3.8.13 SATA Power Connector (JHDD_PWR1) .........................3-44
3.8.14 I2C Wafer (JI2C1)............................................................ 3-44
3.8.15 LVDS Connector (JLVDS1) ............................................. 3-45
3.8.16 Panel Inverter Connector (JINV1) ...................................3-46
3.8.17 Mini PCI Express Slot (M_PCIE1)...................................3-47
3.8.18 mSATA Connector (M_SATA1)........................................3-48
3.8.19 Slide Switch For LVDS Resolution Selection (SW1) .......3-49
3.8.20 LVDS VCC Selection (JP5) ............................................. 3-52
3.8.21 Backlight PWM Level Selection (JP6) ............................. 3-53
3.8.22 V3P3 MPCIE Selection (JP9).......................................... 3-54
3.8.23 Clear CMOS Data Selection (JCMOS1).......................... 3-55

iv
4Software Utilities ................................................................................. 4-1
4.1 Driver and OS Support For Entry Level System ....................... 4-2
4.1.1 Installing Intel®Chipset Software Installation Utility .......... 4-3
4.1.2 Installing Graphics Driver Utility ........................................ 4-4
4.1.3 Installing LAN Driver Utility ................................................ 4-5
4.1.4 Installing Sound Driver Utility ............................................ 4-6
4.1.5 Microsoft Hotfix kb3211320 and kb3213986 Driver
installation.......................................................................... 4-7
4.1.6 Installing Intel®Serial I/O Driver Utility .............................. 4-8
4.2 Driver and OS Support For High-End Level System................. 4-9
4.2.1 Installing Intel®Chipset Software Installation Utility ........ 4-10
4.2.2 Installing Graphics Driver Utility ...................................... 4-11
4.2.3 Installing LAN Driver Utility ..............................................4-12
4.2.4 Installing Sound Driver Utility .......................................... 4-13
4.2.5 Intel®Management Engine Components Installer Installation
......................................................................................... 4-14
4.2.6 Installing Intel®Serial I/O Driver Utility ............................ 4-15
5BIOS SETUP ........................................................................................ 5-1
5.1 Introduction................................................................................ 5-2
5.2 Accessing Setup Utility for KS-M320 EntryLevel System ......... 5-4
5.2.1 Main ................................................................................... 5-7
5.2.2 Advanced........................................................................... 5-9
5.3.2.1 Advanced - ACPI Settings .................................. 5-11
5.3.2.2 Advanced - Onboard Device Configuration........ 5-12
5.3.2.3 Advanced - Hardware Monitor............................5-13
5.3.2.4 Advanced - F81964 Watchdog ........................... 5-17
5.3.2.5 Advanced - S5 RTC Wake Settings....................5-18

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5.3.2.6 Advanced - CPU Configuration .......................... 5-21
5.3.2.7 Advanced - F81964 Super IO Configuration ......5-24
5.3.2.8 Advanced - USB Configuration........................... 5-29
5.3.2.9 Advanced - Platform Trust Technology...............5-30
5.2.3 Chipset............................................................................. 5-31
5.3.3.1 Chipset - North Bridge ........................................ 5-32
5.3.3.2 Chipset - South Bridge........................................ 5-33
5.2.4 Security............................................................................ 5-42
5.2.5 Boot .................................................................................5-43
5.2.6 Save & Exit ...................................................................... 5-44
5.3 Accessing Setup Utility for KS-M320 High-End Level System5-46
5.3.1 Main ................................................................................. 5-49
5.3.2 Advanced......................................................................... 5-51
5.3.3.1 Advanced – CPU Configuration.......................... 5-52
5.3.3.2 Advanced – SATA Configuration ........................ 5-53
5.3.3.3 Advanced – PCH-FW Configuration................... 5-54
5.3.3.4 Advanced – Trusted Computing ......................... 5-55
5.3.3.5 Advanced – ACPI Settings ................................. 5-57
5.3.3.6 Advanced – F81866 Super IO Configuration ..... 5-58
5.3.3.7 Advanced – Hardware Monitor ........................... 5-61
5.3.3.8 Advanced – F81866 Watchdog ..........................5-63
5.3.3.9 Advanced – S5 RTC Wake Settings................... 5-64
5.3.3.10 Advanced – USB Configuration.......................... 5-67
5.3.3.11 Advanced – Network Stack Configuration ..........5-68
5.3.3 Chipset............................................................................. 5-70
5.2.3.1 Chipset – System Agent (SA) Configuration ...... 5-71
5.2.3.2 Chipset – PCH IO Configuratioin........................ 5-73
5.3.4 Security............................................................................ 5-75
5.3.5 Boot .................................................................................5-77
5.3.6 Save & Exit ...................................................................... 5-78

vi
Appendix A System Diagrams....................................................A-1
Easy Maintenance ....................................................................................A-2
KS-M320 KDS Body Exploded Diagrams ..............................................A-29
KS-M320 KDS Control Box Exploded Diagrams....................................A-46
KS-M320 Cashless Ordering Kiosk Exploded Diagrams .......................A-53
KS-M320 Double-Sided Kiosk Exploded Diagrams ...............................A-75
Appendix B Technical Summary ................................................B-1
Technical Summary for KS-M320 Entry Level System ................B-2
BE-0986 M/B Block Diagram....................................................................B-2
Interrupt Map ............................................................................................B-3
I/O MAP ..................................................................................................B-16
Memory Map...........................................................................................B-18
Configuring WatchDog Timer .................................................................B-20
Flash BIOS Update.................................................................................B-22
Technical Summary for KS-M320 High-End Level System........B-26
BE-0996 M/B Block Diagram..................................................................B-26
Interrupt Map ..........................................................................................B-27
I/O MAP ..................................................................................................B-38
Memory Map...........................................................................................B-40
Configuring WatchDog Timer .................................................................B-43
Flash BIOS Update.................................................................................B-45

vii
Revision History
The revision history of KS-M320 User Manual is described below:
Version No.
Revision History
Date
M2
•
In the Easy Maintenance section of Appendix A
System Diagrams, the Step 9 description of
Installing Stand onto Body for Cashless Ordering
Kiosk section has been changed on Page A-6.
•In the Easy Maintenance section of Appendix A
System Diagrams, the Step 10 description of
Installing Wall Mount for KDS and Body section
has been changed on Page A-17.
•In the Easy Maintenance section of Appendix A
System Diagrams, the Step 9 description of
Installing Stand and KDS onto Body for
Double-Sided Kiosk section has been changed on
Page A-22.
2021/05/08
M1
Initial Release
2020/9/10

KS-M320 SERIES USER MANUAL
Page: 1-1
1 Introduction
This chapter provides the introduction for KS-M320 system
as well as the framework of the user manual.
The following topic is included:
•About This Manual

Chapter 1 Introduction
KS-M320 SERIES USER MANUAL
Page: 1-2
1.1 About This Manual
Thank you for purchasing our KS-M320 system. The KS-M320 provides faster
processing speed, greater expandability and can handle more tasks than before. This
manual is designed to assist you how to install and set up the whole system. It
contains 5 chapters and 2 appendixes. Users can configure the system according to
their own needs. This user manual is intended for service personnel with strong
hardware background. It is not intended for general users.
The following section outlines the structure of this user manual.
Chapter 1 Introduction
This chapter provides the introduction for the KS-M320 system as well as the
framework of the user manual.
Chapter 2 Getting Started
This chapter describes the package contents and outlines the system specifications.
Read the safety reminders carefully on how to take care of your system properly.
Chapter 3 System Configuration
This chapter describes the external I/O ports, outlines the locations of the
motherboard components and their respective functions. You will learn how to set the
jumpers and configure the system to meet your own needs.
Chapter 4 Software Utilities
This chapter contains helpful information for proper installations of the Intel Chipset
Software Installation Utility, Intel®Management Engine Components Installer,
Graphics Driver Utility, LAN Driver Utility, Sound Driver Utility, Microsoft Hotfix
kb3211320 and kb3213986 Driver and Intel®Serial I/O Driver Utility.
Chapter 5 AMI BIOS Setup
This chapter indicates you how to change the BIOS configurations.
Appendix A System Diagrams
This appendix provides easy maintenance diagrams, exploded diagrams and part
numbers of KS-M320 system.
Appendix B Technical Summary
This appendix provides the information about the allocation maps for the system
resources, Watchdog Timer Configuration and Flash BIOS Update.

KS-M320 SERIES USER MANUAL
Page: 2-1
2 Getting Started
This chapter provides the information for the KS-M320
system. It describes the package contents and outlines the
system specifications.
The following topics are included:
•Package List
•System Overview
•System Diagrams
•System Specification
•Safety Precautions
Experienced users can go to Chapter 3 System
Configuration on page 3-1 for a quick start.

Chapter 2 Getting Started
KS-M320 SERIES USER MANUAL
Page: 2-2
2.1 Packing List
If you discover any of the items listed above are damaged or lost,
please contact your local distributor immediately.
Item
Q’ty
KS-M320 system
1
Quick Reference Guide
1
Manual / Driver DVD
1
AC Power Adaptor
1
Door Key
2

Chapter 2 Getting Started
KS-M320 SERIES USER MANUAL
Page: 2-3
2.2 System Overview
2.2.1 KDS Type
Unit: mm
Front View
Rear View
32” Touch Panel
Face Camera
488
796

Chapter 2 Getting Started
KS-M320 SERIES USER MANUAL
Page: 2-4
Unit: mm
Side View
81.7

Chapter 2 Getting Started
KS-M320 SERIES USER MANUAL
Page: 2-5
2.2.2 Cashless Ordering Kiosk
Front View
Face Camera
32” Touch Panel
Credit Card Reader
(Customer Assigned)
Barcode Scanner
Thermal Printer
IC Card Reader
IC Card Reader
Stand

Chapter 2 Getting Started
KS-M320 SERIES USER MANUAL
Page: 2-6
Rear View
Rear I/O Ports

Chapter 2 Getting Started
KS-M320 SERIES USER MANUAL
Page: 2-7
Side View

Chapter 2 Getting Started
KS-M320 SERIES USER MANUAL
Page: 2-8
Quarter View