Handcell DAG1000 Series User manual

DAG1000/2000 Series FXS Voice Gateway
User Manual V2.0
25 de Mayo 332 Piso 4º (1002) CABA
25 de Mayo 332 Piso 4º (1002) CABA
Argentina
Argentina
Te [phone]
Te [phone]
[e-mail]
[e-mail]
www. andcell.com.ar
www. andcell.com.ar

Revision Records
File Name DAG1000/2000 Series FXS Voice Gateway User Man al
Doc ment Version 2.0
Firmware Version 20.03.03.05
Date 2012/03/16
Revised by Technical S pport Department

Table of ontents
1. Eq ipment Introd ction ...................................................................... 1
1.1 Overview ..................................................................................... 1
1.2 Eq ipment Str ct re ..................................................................... 1
1.3 Installation ................................................................................... 2
1.4Network Applications ..................................................................... 3
1.5 F nctions and Feat res ................................................................. 3
1.5.1 Protocol standard s pported ................................................. 3
1.5.2 Voice and Fax parameters .................................................... 4
1.5.3 S pplementary service ......................................................... 4
2. Basic Operations ................................................................................ 4
2.1 Phone Call .................................................................................... 4
2.1.1 Phone or Extension N mber ................................................. 4
2.1.2 Direct IP Calls ..................................................................... 4
2.2 Call Hold ...................................................................................... 5
2.3 Call Waiting .................................................................................. 5
2.4 Call Transfer ................................................................................. 6
2.4.1 Blind Transfer ...................................................................... 6
2.4.2 Attended Transfer ................................................................ 6
2.4.3 3-way Conference ............................................................... 7
2.5 Call Feat res ................................................................................ 7
2.6 Sending and Receiving Fax ............................................................ 9
2.6.1 DAG（FXS）s pport fo r fax modes: .................................... 9
2.6.2 T. 38 and Pass-Thro gh ....................................................... 9
3. Local IVR Operation ............................................................................ 9
3.1 Inq ire IP address ........................................................................ 9
3.2 Factory Reset ............................................................................... 9
3.3 Config re LAN Port’s IP Address ..................................................... 9
4. WEB Config ration ........................................................................... 10
4.1 WEB Login ................................................................................. 10
4.1.1 Login ................................................................................ 10
4.1.2 Login WEB ........................................................................ 11
4.2 Navigation Tree .......................................................................... 12
4.3 State and Statistics ..................................................................... 13
4.3.1 System Information ........................................................... 13
4.3.2 Registration Information .................................................... 14
4.3.3 TCP/UDP Statistics ............................................................. 14
4.3.4 RTP Session Statistics ........................................................ 14
4.4 Q ick Set p Wizard ..................................................................... 15

4.5 Network Config ration ................................................................ 15
4.5.1 Local Network ................................................................... 15
4.5.2 VLAN Parameter ................................................................ 17
4.5.3MAC Clone(Ro ting mode will be optional) ........................... 19
4.5.4 DHCP Server (Ro ting mode will be optional) ...................... 20
4.5.5 DMZ Host (Ro ting mode will be optional) ........................... 21
4.5.6 Forward R le(Ro ting mode will be optional) ....................... 21
4.5.7 Static Ro te Table.............................................................. 22
4.5.8 ARP .................................................................................. 23
4.6SIP Server ................................................................................... 23
4.7 Port Config ration ....................................................................... 25
4.8 Advanced ................................................................................... 26
4.8.1 FXS parameters ................................................................. 26
4.8.2 Media Parameter ............................................................... 28
4.8.3 SIP Parameter ................................................................... 29
4.8.4 Fax Parameter ................................................................... 32
4.8.5 Digit Map .......................................................................... 33
4.8.6 Feat re Codec ................................................................... 35
4.8.7 System Parameter ............................................................. 37
4.9 Call & Ro ting ............................................................................ 38
4.9.1 Port Gro p ........................................................................ 38
4.9.2IP Tr nk ............................................................................ 40
4.9.3 Ro ting Config ration ........................................................ 41
4.9.4 IP-Tel Ro ting ................................................................... 41
4.9.5 Tel-IP/Tel Ro ting .............................................................. 42
4.10 Manip lation Config ration ........................................................ 43
4.10.1 IP-Tel Callee .................................................................... 43
4.10.2 Tel-IP Caller .................................................................... 44
4.10.3 Tel-IP Callee .................................................................... 45
4.11 Maintenance ............................................................................. 45
4.11.1 syslog Parameter ............................................................. 45
4.11.2 Firmware Upload ............................................................. 46
4.11.3 Data Back p ................................................................... 47
4.11.4 Data Restore ................................................................... 47
4.11.5 ping Test ......................................................................... 47
4.11.6 Tracert Test ..................................................................... 48
4.11.7 Password Modification ...................................................... 49
4.11.8 Factory Reset .................................................................. 50
4.11.9 Device Restart ................................................................. 50
5. Glossary .......................................................................................... 51

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1. Eq ipment Introd ction
1.1 Overview
Thanks for p rchasing Dinstar DAG1000/2000 ( hereinafter referred to as the DAG ) series
FXS analog voice gateway. DAG1000/2000 series FXS analog gateway is access gateway
based on IP network. It can provide low cost, simple operation VoIP sol tions for small
enterprise, the family office, remote office and branch enterprise. DAG connects to analog
telephone, fax and traditional analog PBX with standard voice interfaces and provided high
q ality voice service. DAG1000/2000 series VoIP access gateway adopted standard SIP
protocol and compatible with leading IP PBX, soft-switch and SIP-based platform.
DAG1000/2000 series FXS analog gateway incl des following model:
DAG1000-1S
DAG1000-2S
DAG1000-4S
DAG1000-8S
DAG2000-16S
This man al mainly to DAG1000/2000-4S as examples, introd ce the f nction of devices
and parameter config ration.
1.2 Eq ipment appearance
Fig re 2-1DAG1000-1S Fig re 2-2DAG1000-2S

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Fig re 2-3 DAG1000-4S Fig re 2-4 DAG1000-8S
1.3 Power s pply
DAG1000/2000 adopts AC 110-240V power s pply, with the power adapter convert to 12V
DC power.
Power parameters:
Inp t:100-240V, 50-60Hz
O tp t: 12V DC
Notes: Beca se power adapter interface is different in different co ntry, please confirm the
interface standard with s before shipment.

1.4
1.5
1.5
4 Network
5 F nction
.1Protocol
• SIP V2.0
• SDP (RF
• REFER (
• RTP/RTC
• STUN (R
• ARP/RAR
• SNTP (R
• DHCP/PP
• TFTP/HT
• DNS/DN
• VLAN 80
DAG100
k Applicat
ns and Fe
standard s
0 (RFC 3261,
FC 2327)
(RFC 3515)
CP (RFC 1889
RFC 3489)
RP (RFC 826
RFC 2030)
PPoE
TTP/HTTPS
NS SRV (RFC
02.1P/802.1Q
00/2000 Seri
tions
Fig re 4-1
eat res
s pported
, 3262, 3264
9, 1890)
6/903)
1706/RFC 27
Q
es FXS Voice
1：Network A
4)
782)
Gateway Use
pplications
er Manual
3

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1.5.2 Voice and Fax parameters
• G.711A/U law, G.723.1, G.729AB
• Comfortable Noise Generation (CNG)
• Voice Activity Detection (VAD)
• Echo Cancellation (G.168)
• Adaptive Dynamic Jitter B ffer
• Voice and fax gain control
• Modem
• T.38/Pass-thro gh
• DTMF Mode: Signal/RFC2833/INBAND
1.5.3 S pplementary service
• Call waiting
• Call transfer（Blind transfer, Attend transfer,
）
• Q ick pick
• Call Forwarding Unconditional
• Call Forwarding on No Reply
• Hotline
• Call hold
• DND
• 3-way conference(1/2/4 port s pport)
• Voice mail
• Direct IP Call
2. Basic Operations
2.1 Phone Call
2.1.1 Phone or Extension N mber
1）Dial the n mber directly and wait for 3 seconds (Defa lt “No dial timeo t”);
2）Dial the n mber directly and press #.
2.1.2 Direct IP Calls
DAG series device with FXS port allow two parties directly call thro gh IP address. The ser

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need only a sim lation with the FXS port nit eq ipment linked together and set p calls
not registered.
Elements necessary to completing a direct IP call：
1) Both DAG serial and other VoIP Device, have p blic IP addresses;
2) Both DAG serial and other VoIP Device are on the same LAN sing private IP
addresses;
3) Both DAG serial and other VoIP Device can be connected thro gh a ro ter sing p blic
or private IP addresses (with necessary port forwarding or DMZ).
Operation Process：
1）Pick p the analog phone then dial “*47”
2）Enter the target IP address.
【Note】：
No dial tone will be played between step 1 and step 2
Examples:
If the target IP address is 192.168.0.160, the dialing convention is *47, then
192*168*0*160. Followed by pressing the “#” key or wait 3 seconds. Complete
signaling interactive soon after, he was called the nit can be heard ringing.
【Note】：
Yo cannot make direct IP calls between FXS0 to FXS1 since they are sing same
IP. It only s pports the defa lt destination port 5060.
2.2 Call Hold
Place a call on hold by pressing the “flash” b tton on the analog phone (if the phone has
that b tton). Press the “flash” b tton again to release the previo sly held Caller and
res me conversation. If no “flash” b tton is available, se “hook flash” (toggle on-off hook
q ickly). Yo may drop a call sing hook flash.
2.3 Call Waiting
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feat re is
enabled. Toggle between incoming call and c rrent call by pressing the “flash” b tton. First

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call is placed on hold. Press the “flash” b tton to toggle between two active calls.
2.4 Call Transfer
2.4.1Blind Transfer
Blind transfer sed to transfer call to the third party witho t inform caller. Ass me that call
Caller A and B are in conversation. A wants to Blind Transfer B to C:
1）Caller A presses FLASH on the analog phone to hear the dial tone;
2）Caller A dials *87 then dials caller C’s n mber, and then # (or wait for 4 seconds);
3）Caller A will hear the confirm tone. Then, A can hang p.
Note：
“Call feat res enable” m st be set to “Yes” in web config ration page. Caller A can place a
call on hold and wait for one of three sit ations:
1）A q ick confirmation tone (similar to call waiting tone) followed by a dial-tone. This
indicates the transfer is s ccessf l. At this point, Caller A can either hand p or make
another call.
2）A q ick b sy tone followed by a restored call (on s pported platforms only). This means
the transferee has received a 4xx response for the INVITE and we will try to recover the
call. The b sy tone is j st to indicate to the transferor that the transfer has failed.
3）Contin o s b sy tone. The phone has timed o t.
2.4.2 Attended Transfer
Attended transfer allows sers to confirm the third party response and decide whether to
answer the calls and then transfer this call to the third party.
Ass me that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:
1）Caller A presses FLASH on the analog phone for dial tone;
2）Dial Caller C’s n mber followed by # (or wait for 3 seconds);
3）If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang
p to complete transfer;

DAG1000/2000 Series FXS Voice Gateway User Manual
4）If Caller C does not answer the call, Caller A can press “flash” to res me call with Caller
B.
2.4.3 3-way Conference
3-way conference：
1）Caller A call B, B pick p into call states;
2）Caller A hook flash, A and B into keep states, then C call A, A thro gh to the phone.
3）A hook flash, then A、B、C into keep states, at this time if A press 1 key, then A and B
contin e to call; if A press 2 key, then A and B contin e to call; if A press 3 key, then A
、B、
C three parties go to call.
Fig re 2.4-1：3-way Conference
2.5 Call Feat res
DAG (FXS) s pport all traditional and senior phone f nction.
Table 2.5-1 Feat re Codec
Feature odec Operation Instructions
*158# View the LAN port IP address
*159# View the WAN port IP address
*114# Inq ire port acco nt

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*150* Set the way of obtain IP address
*157* Set network method
*152* Set IP address
*153* Set S bnet mask
*156* Set defa lt gateway IP address
*193# Obtain IP address thro gh DHCP again
*160*1# Open WAN port to access web
*166*000000# Factory reset
*111# Restart device
*# Call hold
*47* IP address call
*51# Enable call waiting
*50# Disable call waiting
*87* Blind transfer
*72* Enable Unconditional Call Forward
*73# Disable Unconditional Call Forward
*90* Enable B sy Call Forward
*91# Disable B sy Call Forward
*92* Enable No Answer Call Forward
*93# Disable No Answer Call Forward
*78# Enable DND
*79# Disable DND
*200# Access Voice mail
Flash/Hook Switch between incoming calls, If not in session, flash/hook will switch a
new channel for new call.

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2.6 Sending and Receiving Fax
2.6.1 DAG（FXS）s pport fo r fax modes:
1）T.38（FoIP）
2）Pass-Thro gh
3）Modem
4）adaptive
2.6.2 T. 38 and Pass-Thro gh
T.38 is the preferred method beca se it is more reliable and works well in most network
conditions. If the service provider s pports T.38, please se this method by selecting T.38
as fax mode (defa lt). If the service provider does not s pport T.38, pass-thro gh mode
may be sed. If yo have problems with sending or receiving Fax, toggle the Fax Tone
Detection Mode setting.
3. Local IVR Operation
3.1 Inq ire IP address
Analog phone connected with FXS ports of device, then pick p, after dial tone, dialing
*158# to inq ire LAN port IP address and dialing *159# to inq ire WAN port IP address.
3.2 Factory Reset
After picking p, dial *166*000000#, then onhook and restart after “Setting s ccessf l”.
3.3 Config re LAN Port’s IP Address
Before config ration, please ens re:
（1）The device is power on; （2）devices connecting

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to network;（3）Telephone is connecting to FXS port of device.
1) Config re dynamic IP address by DHCP：
Offhook; Dial “*150*2#”; Onhook;
If the eq ipment hint s ccess, after 10 seconds, and restart the eq ipment.
(Power-off then power-on)
2) Config re Static IP address
Offhook; Dial “*150*1#”; Onhook;
Then config re IP and mask as follow:
• Config re IP address：
Offhook; inp t “*152*172*16*0*100# ”; onhook
• Config re s bnet mask：
Offhook; inp t “*153*255*255*0*0# ”; onhook
• Config re gateway IP address
Offhook; inp t “*156*172*16*0*1# ”; onhook.
3) Q ery the IP address of device: Offhook, inp t“*158#”
4) If the DAG serial ses PPPoE method to get IP address ，it need to config re by
web browser.
【Note】：
the telephone will play voice prompt “Setting s ccessf lly” if the step is correct
4. WEB Config ration
4.1 WEB Login
Device is connecting to network properly, refer to chapter 3 “Operation”. Offhook and
dial*158# to inq ire device IP address.
4.1.1 Login
Device LAN port defa lt IP address is 192.168.11.1, WAN port defa lt obtain IP address by
DHCP. Advice to modify the IP address of the local comp ter eq ipment and ens re that

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are on the same IP segment, with Windows 7 as an example, the local comp ter IP
address change for 192.168.11.10 ：
Fig re 4.1-1Modify IP address
Check connection between comp ter and device, click “Start”-> “r n”-> inp t “cmd”, r n
ping 192.168.11.10 –t order to check the connectivity between them.
4.1.2 Login WEB
Open web browser, then inp t IP address of device, Press“Enter”, it pop p logging on
identity a thentication interface.
Fig re 4.1-1 DAG FXS Login Interface

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4.3 State and Statistics
4.3.1 System Information
System information interface shows the r n information as following fig re 4.3.1 below:
Fig re 4.3-1 System Information
System information as follow:
Table 4.3-1 System Information Description
MA address WAN port hardware address. The device ID in HEX format.
Network Mode Display network mode, incl de bridge and ro te. If it is bridge, WAN port display
Network, and the WAN port as same as the LAN port.
Network Display WAN and LAN port IP address, s bnet mask and the way of obtain IP address.
WAN Port
Shows WAN IP address of DAG ,
DHCP mode: all the field val es for the Static IP mode are not sed (even tho gh
they are still saved in the Flash memory.) The DAG acq ires its IP address from the
first DHCP server it discovers from the LAN it is connected.
Using the PPPoE feat re: set the PPPoE acco nt settings. The DAG willestablish a
PPPoE session if any of the PPPoE fields is set.
Static IP mode: config re the IP address, S bnet Mask, Defa lt Ro ter IP address,
DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero
by defa lt.
LAN Port Shows LAN IP address of DAG. if network Mode is bridge, LAN port won’t display.
DNS Server Display DNS server IP address and defa lt gateway information
System Uptime Time elapsed from device power on to now.
Network Traffic
Statics Total bytes of message received and sent by network port.
Version Incl des: prod ct mode, software version, hardware version and b ilt time etc.

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4.3.2 Registration Information
Fig re 4.3-2 Port and Port gro p registration information
4.3.3 TCP/UDP Statistics
Fig re 4.3-3 TCP/UDP Statistics Information
Fig re 4.3-3 shows TCP sending and receiving, UDP sending and receiving packets of
statistical information since the device la nched.
4.3.4 RTP Session Statistics
Fig re 4.3-4 RTP Session Statistics
Fig re 4.3-4 display real-time RTP conversation flow data information, incl des:
Port, voice codec, packet period, local port, peer IP, peer port, sent packets, receive
packets, lost packets, jitter and d ration.

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4.4 Q ick Set p Wizard
Q ick config ration g ide will g ide sers to config re the device step by step. Users only need
to config re network, SIP server and sip port in q ick set p wizard. Basically, after these three
steps, sers are able to make voice call thro gh device.
4.5 Network Config ration
4.5.1 Local Network
DAG has two kinds of work mode: ro te and bridge. When DAG is set ro te mode, the
DAG will work as small ro ter and NAT f nction has enabled. In this sit ation, WAN port is
normally connect to plink ro ter/switch or ADSL MODEM, LAN port sed to connect local
comp ter or other network device(s ch as Ethernet switches, H bs etc); When DAG is set
bridge mode, WAN and LAN port are the same. The DAG j st work as two ports or fo r
ports Ethernet switch.
When it set to bridge mode, only need to config re WAN port IP address and DNS. If set
to ro te mode, defa lt LAN port IP will display and it can be change by sers. Network
config re interface as below:

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Fig re 4.5-1Ro te Mode
Fig re 4.5-2 Bridge Mode
• “Link Speed & D plex” sed to select Ethernet port work mode, incl de 5 kinds of
choice, “A to Detect” 、“10Mbps half-d plex” 、“10Mbps f ll-d plex”, “100Mbps

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half-d plex”, “100Mbps f ll-d plex”, defa lt is “A to Detect”.
• When select “Obtain IP address a tomatically”, DAG will obtain IP address by DHCP.
• When select “Use the following IP address”, that config re DAG to fixed IP address
mode.
• When select “PPPoE”, please fill in acco nt and password offered by ISP in internet
acco nt and password.
【Notes】：
1）If select DHCP to obtain IP address, please ens re DHCP server in network and work
normally.
2）Under ro te mode, please config re LAN port and WAN port in different segment,
otherwise DAG can’t work normally.
3）Under ro te mode, login DAG config ration interface only sed LAN port.
4）After config ration, restart device config ration validation.
4.5.2 VLAN Parameter
Generally, Internet provides only Best Effort Service. Since Ethernet is the most spread LAN
access technology, importance of providing it a q ality of service mechanism o ght not to
be neglected.
Ethernet technology also sed as WAN technology, not only as LAN technology. D e to
rapidly increasing se Internet thro gh P blic Switched Telecomm nication Network
(PSTN), Telephone Companies are forced to implement IP-based networks as their PSTN
backbones. A network like this witho t any Q ality of Service mechanisms wo ld be
disastro s. J st imagine yo rself trying to get an emergency call thro gh while others j st
s rf the Internet.
1) 802.1Q
The IEEE 802.1Q standard defines architect re for Virt al Bridged LANs, the services
provided in Virt al Bridged LANs and the protocols and algorithms involved in the provision
of those services.
No Q ality of Service mechanisms are defined in this standard, b t an important