Handcell DAG1000 Series User manual

DAG1000/2000 Series FXS Voice Gateway
User Manual V2.0
25 de Mayo 332 Piso 4º (1002) CABA
25 de Mayo 332 Piso 4º (1002) CABA
Argentina
Argentina
Te [phone]
Te [phone]
[e-mail]
[e-mail]
www. andcell.com.ar
www. andcell.com.ar

Revision Records
File Name DAG1000/2000 Series FXS Voice Gateway User Man al
Doc ment Version 2.0
Firmware Version 20.03.03.05
Date 2012/03/16
Revised by Technical S pport Department

Table of ontents
1. Eq ipment Introd ction ...................................................................... 1
1.1 Overview ..................................................................................... 1
1.2 Eq ipment Str ct re ..................................................................... 1
1.3 Installation ................................................................................... 2
1.4Network Applications ..................................................................... 3
1.5 F nctions and Feat res ................................................................. 3
1.5.1 Protocol standard s pported ................................................. 3
1.5.2 Voice and Fax parameters .................................................... 4
1.5.3 S pplementary service ......................................................... 4
2. Basic Operations ................................................................................ 4
2.1 Phone Call .................................................................................... 4
2.1.1 Phone or Extension N mber ................................................. 4
2.1.2 Direct IP Calls ..................................................................... 4
2.2 Call Hold ...................................................................................... 5
2.3 Call Waiting .................................................................................. 5
2.4 Call Transfer ................................................................................. 6
2.4.1 Blind Transfer ...................................................................... 6
2.4.2 Attended Transfer ................................................................ 6
2.4.3 3-way Conference ............................................................... 7
2.5 Call Feat res ................................................................................ 7
2.6 Sending and Receiving Fax ............................................................ 9
2.6.1 DAG（FXS）s pport fo r fax modes: .................................... 9
2.6.2 T. 38 and Pass-Thro gh ....................................................... 9
3. Local IVR Operation ............................................................................ 9
3.1 Inq ire IP address ........................................................................ 9
3.2 Factory Reset ............................................................................... 9
3.3 Config re LAN Port’s IP Address ..................................................... 9
4. WEB Config ration ........................................................................... 10
4.1 WEB Login ................................................................................. 10
4.1.1 Login ................................................................................ 10
4.1.2 Login WEB ........................................................................ 11
4.2 Navigation Tree .......................................................................... 12
4.3 State and Statistics ..................................................................... 13
4.3.1 System Information ........................................................... 13
4.3.2 Registration Information .................................................... 14
4.3.3 TCP/UDP Statistics ............................................................. 14
4.3.4 RTP Session Statistics ........................................................ 14
4.4 Q ick Set p Wizard ..................................................................... 15

4.5 Network Config ration ................................................................ 15
4.5.1 Local Network ................................................................... 15
4.5.2 VLAN Parameter ................................................................ 17
4.5.3MAC Clone(Ro ting mode will be optional) ........................... 19
4.5.4 DHCP Server (Ro ting mode will be optional) ...................... 20
4.5.5 DMZ Host (Ro ting mode will be optional) ........................... 21
4.5.6 Forward R le(Ro ting mode will be optional) ....................... 21
4.5.7 Static Ro te Table.............................................................. 22
4.5.8 ARP .................................................................................. 23
4.6SIP Server ................................................................................... 23
4.7 Port Config ration ....................................................................... 25
4.8 Advanced ................................................................................... 26
4.8.1 FXS parameters ................................................................. 26
4.8.2 Media Parameter ............................................................... 28
4.8.3 SIP Parameter ................................................................... 29
4.8.4 Fax Parameter ................................................................... 32
4.8.5 Digit Map .......................................................................... 33
4.8.6 Feat re Codec ................................................................... 35
4.8.7 System Parameter ............................................................. 37
4.9 Call & Ro ting ............................................................................ 38
4.9.1 Port Gro p ........................................................................ 38
4.9.2IP Tr nk ............................................................................ 40
4.9.3 Ro ting Config ration ........................................................ 41
4.9.4 IP-Tel Ro ting ................................................................... 41
4.9.5 Tel-IP/Tel Ro ting .............................................................. 42
4.10 Manip lation Config ration ........................................................ 43
4.10.1 IP-Tel Callee .................................................................... 43
4.10.2 Tel-IP Caller .................................................................... 44
4.10.3 Tel-IP Callee .................................................................... 45
4.11 Maintenance ............................................................................. 45
4.11.1 syslog Parameter ............................................................. 45
4.11.2 Firmware Upload ............................................................. 46
4.11.3 Data Back p ................................................................... 47
4.11.4 Data Restore ................................................................... 47
4.11.5 ping Test ......................................................................... 47
4.11.6 Tracert Test ..................................................................... 48
4.11.7 Password Modification ...................................................... 49
4.11.8 Factory Reset .................................................................. 50
4.11.9 Device Restart ................................................................. 50
5. Glossary .......................................................................................... 51

DAG1000/2000 Series FXS Voice Gateway User Manual
1
1. Eq ipment Introd ction
1.1 Overview
Thanks for p rchasing Dinstar DAG1000/2000 ( hereinafter referred to as the DAG ) series
FXS analog voice gateway. DAG1000/2000 series FXS analog gateway is access gateway
based on IP network. It can provide low cost, simple operation VoIP sol tions for small
enterprise, the family office, remote office and branch enterprise. DAG connects to analog
telephone, fax and traditional analog PBX with standard voice interfaces and provided high
q ality voice service. DAG1000/2000 series VoIP access gateway adopted standard SIP
protocol and compatible with leading IP PBX, soft-switch and SIP-based platform.
DAG1000/2000 series FXS analog gateway incl des following model:
DAG1000-1S
DAG1000-2S
DAG1000-4S
DAG1000-8S
DAG2000-16S
This man al mainly to DAG1000/2000-4S as examples, introd ce the f nction of devices
and parameter config ration.
1.2 Eq ipment appearance
Fig re 2-1DAG1000-1S Fig re 2-2DAG1000-2S

DAG1000/2000 Series FXS Voice Gateway User Manual
2
Fig re 2-3 DAG1000-4S Fig re 2-4 DAG1000-8S
1.3 Power s pply
DAG1000/2000 adopts AC 110-240V power s pply, with the power adapter convert to 12V
DC power.
Power parameters:
Inp t:100-240V, 50-60Hz
O tp t: 12V DC
Notes: Beca se power adapter interface is different in different co ntry, please confirm the
interface standard with s before shipment.

1.4
1.5
1.5
4 Network
5 F nction
.1Protocol
• SIP V2.0
• SDP (RF
• REFER (
• RTP/RTC
• STUN (R
• ARP/RAR
• SNTP (R
• DHCP/PP
• TFTP/HT
• DNS/DN
• VLAN 80
DAG100
k Applicat
ns and Fe
standard s
0 (RFC 3261,
FC 2327)
(RFC 3515)
CP (RFC 1889
RFC 3489)
RP (RFC 826
RFC 2030)
PPoE
TTP/HTTPS
NS SRV (RFC
02.1P/802.1Q
00/2000 Seri
tions
Fig re 4-1
eat res
s pported
, 3262, 3264
9, 1890)
6/903)
1706/RFC 27
Q
es FXS Voice
1：Network A
4)
782)
Gateway Use
pplications
er Manual
3

DAG1000/2000 Series FXS Voice Gateway User Manual
4
1.5.2 Voice and Fax parameters
• G.711A/U law, G.723.1, G.729AB
• Comfortable Noise Generation (CNG)
• Voice Activity Detection (VAD)
• Echo Cancellation (G.168)
• Adaptive Dynamic Jitter B ffer
• Voice and fax gain control
• Modem
• T.38/Pass-thro gh
• DTMF Mode: Signal/RFC2833/INBAND
1.5.3 S pplementary service
• Call waiting
• Call transfer（Blind transfer, Attend transfer,
）
• Q ick pick
• Call Forwarding Unconditional
• Call Forwarding on No Reply
• Hotline
• Call hold
• DND
• 3-way conference(1/2/4 port s pport)
• Voice mail
• Direct IP Call
2. Basic Operations
2.1 Phone Call
2.1.1 Phone or Extension N mber
1）Dial the n mber directly and wait for 3 seconds (Defa lt “No dial timeo t”);
2）Dial the n mber directly and press #.
2.1.2 Direct IP Calls
DAG series device with FXS port allow two parties directly call thro gh IP address. The ser

DAG1000/2000 Series FXS Voice Gateway User Manual
5
need only a sim lation with the FXS port nit eq ipment linked together and set p calls
not registered.
Elements necessary to completing a direct IP call：
1) Both DAG serial and other VoIP Device, have p blic IP addresses;
2) Both DAG serial and other VoIP Device are on the same LAN sing private IP
addresses;
3) Both DAG serial and other VoIP Device can be connected thro gh a ro ter sing p blic
or private IP addresses (with necessary port forwarding or DMZ).
Operation Process：
1）Pick p the analog phone then dial “*47”
2）Enter the target IP address.
【Note】：
No dial tone will be played between step 1 and step 2
Examples:
If the target IP address is 192.168.0.160, the dialing convention is *47, then
192*168*0*160. Followed by pressing the “#” key or wait 3 seconds. Complete
signaling interactive soon after, he was called the nit can be heard ringing.
【Note】：
Yo cannot make direct IP calls between FXS0 to FXS1 since they are sing same
IP. It only s pports the defa lt destination port 5060.
2.2 Call Hold
Place a call on hold by pressing the “flash” b tton on the analog phone (if the phone has
that b tton). Press the “flash” b tton again to release the previo sly held Caller and
res me conversation. If no “flash” b tton is available, se “hook flash” (toggle on-off hook
q ickly). Yo may drop a call sing hook flash.
2.3 Call Waiting
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feat re is
enabled. Toggle between incoming call and c rrent call by pressing the “flash” b tton. First

DAG1000/2000 Series FXS Voice Gateway User Manual
6
call is placed on hold. Press the “flash” b tton to toggle between two active calls.
2.4 Call Transfer
2.4.1Blind Transfer
Blind transfer sed to transfer call to the third party witho t inform caller. Ass me that call
Caller A and B are in conversation. A wants to Blind Transfer B to C:
1）Caller A presses FLASH on the analog phone to hear the dial tone;
2）Caller A dials *87 then dials caller C’s n mber, and then # (or wait for 4 seconds);
3）Caller A will hear the confirm tone. Then, A can hang p.
Note：
“Call feat res enable” m st be set to “Yes” in web config ration page. Caller A can place a
call on hold and wait for one of three sit ations:
1）A q ick confirmation tone (similar to call waiting tone) followed by a dial-tone. This
indicates the transfer is s ccessf l. At this point, Caller A can either hand p or make
another call.
2）A q ick b sy tone followed by a restored call (on s pported platforms only). This means
the transferee has received a 4xx response for the INVITE and we will try to recover the
call. The b sy tone is j st to indicate to the transferor that the transfer has failed.
3）Contin o s b sy tone. The phone has timed o t.
2.4.2 Attended Transfer
Attended transfer allows sers to confirm the third party response and decide whether to
answer the calls and then transfer this call to the third party.
Ass me that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:
1）Caller A presses FLASH on the analog phone for dial tone;
2）Dial Caller C’s n mber followed by # (or wait for 3 seconds);
3）If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang
p to complete transfer;