Huawei HG255e User manual

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HG255e Home Gateway
Quick Start
1 Obtaining More Information
Thanks for purchasing the HG255e Home Gateway (HG255e for short).
This quick start guide will show you how to connect your HG255e to a network and
access the Internet. The figures in this guide are for reference only. The appearance
and display features may vary slightly depending on the actual product version.
For more information, visit http://consumer.huawei.com/en/.
Please visit www.huaweidevice.com/worldwide/support/hotline for recently updated
hotline and email address in your country or region.
2 Connecting Cables
Installing the HG255e on an Ethernet Broadband Network
In some communities, network service providers use Ethernet interfaces as Internet
interfaces. On this network, your PC is directly connected to the Internet through the
Ethernet interface provided by the network service provider.
If you have subscribed to digital Ethernet broadband, you can connect the HG255e
to an Ethernet interface for Internet access.
Connect your devices in the sequence indicated in the following figure.

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3 Powering On
To power on the HG255e, press its power button.
After the HG255eis powered on,the HG255e indicatorturns on.The following table
lists how the indicators behave when the HG255e is operating correctly. If the
indicators do not behave as expected, ensure that everything is plugged in correctly.
4 Setting the Computer IP Address
Before logging in to the HG255e web management page, set the IP address of the
computer that will be used for the login.
1 Network interface on the wall 2 HG255e 3 Power adapter
4 Desktop computer 5 Set-top Box 6 Telephone
7 Laptop computer 8 Smart Phone 9 Pad
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On Windows 7
1. Choose Start > Control Panel > Network and Internet > Network and
Sharing Center.
2. Choose Change adapter settings. Right-click Local Area Connection and
choose Properties.
3. Double-clickInternet Protocol Version 4 (TCP/IPv4).
4. SelectObtain an IP address automatically and Obtain DNS server
address automatically. Click OK.
On Windows XP
1. Choose Start > Control Panel > Network and Internet Connections.
2. ClickNetwork Connections.Right-clickLocal Area Connection andchoose
Properties from the shortcut menu.
3. Double-clickInternet Protocol (TCP/IP).
4. SelectObtain an IP address automatically and Obtain DNS server
address automatically. Click OK.
5 Setting Network Access Parameters
Configuring an Automatical Connection to Access the
Internet
The HG255e supports you to choose the proper connection mode automatically to
access the Internet, meaning you do not need to install dial-up software or perform
dial-up operations on your computer and just following the wizard page.
To set up an automatical connection to access the Internet:
1. Open a browser on your computer. In the address box, enter 192.168.1.1.
PressEnter to access the web management page.
2. On the login page, enter the login username (!!Huawei by default) and
password (@HuaweiHgw by default). Click Login.
To protect against unauthorized access, change the user name and
password after the first login.
You can change the account parameters on Maintain > Account
Management page.

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3. On the I want to... Connect to the Internetpage, choose Connect
automatically, and click Next.
The HG255e supports Ethernet compliance uplink mode, meaning you can
use the HG255e with a network interface on the wall for Internet access.
After you complete the preceding settings, check the status of the Internet indicator
light. When the Internet indicator light turnssteady green, you can startbrowsing the
Internet.
You need to perform the preceding operations on a computer once only. The next
time you power on your computer, you can browse the Internet without performing
the same configurations.
Configuring a Wireless Account
After you complete the preceding settings, click Try WLAN, you will see the I want
to Set Up WLAN page used to configure the wireless account.
The default SSID and WLAN Key printed on the HG255e's rear panel are
unique and secure. If you do not want to change them, just turn the WLAN
switch on.
For security reasons or to make the password easy to remember, you can change
the wireless network name and password as follows:
1. On the I want to Set Up WLAN page, choose the 2.4 GHz WLAN network.
2. Enter your desired SSID (WLAN name) and WLAN password.
3. Click Save.
6 Wireless Connection Setup
The wireless configuration software provided by Windows is used as an example to
describe how to set up a wireless connection.
On Windows 7
1. Choose Start > Control Panel > Network and Internet > Network and
Sharing Center > Change adapter settings. Right-click Wireless Network
Connection, and select Connect/Disconnect.
2. From the wireless network list, selectthe WLAN provided by the HG255e.
Click Connect.
3. In the displayed dialog box, enterthe WLAN password and click OK.

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4. In the wireless network list, check the WLAN connection status. If the status is
Connected, the computer is wirelessly connected to the HG255e.
On Windows XP
1. Choose Start > Control Panel > Network and Internet Connections >
Network Connections. Right-click Wireless Network Connection and
choose View Available Wireless Networks from the shortcut menu.
2. From the wireless network list, selectthe WLAN provided by the HG255e.
Click Connect.
3. In the displayed dialog box, enterthe WLAN password and click Connect.
4. In the wireless network list, check the WLAN connection status. If the status is
Connected, the computer is wirelessly connected to the HG255e.
7 Safety information
This section contains important information about the operation of your device. It also contains
information about how to use the device safely. Read this information carefully before using your
device.
Electronic device
Do not use your deviceif using the device is prohibited. Do not use the device if doing so causes
danger or interference with other electronic devices.
Interference with medical equipment
> Follow rules and regulations set forth by hospitals and health care facilities. Do not use your
device where prohibited.
> Some wireless devices may affect the performance of hearingaids or pacemakers. Consult
your service provider for more information.
> Pacemaker manufacturers recommend that a minimum distance of 15 cmbe maintained
between a device and a pacemaker to prevent potential interference with the pacemaker. If
using a pacemaker, hold the device on the side opposite the pacemakerand do not carry the
device in your front pocket.
Areas with flammables and explosives
> Do not use the device where flammables or explosives are stored (in a gas station, oil depot,
or chemical plant, for example). Using your device in these environments increases the risk of
explosion or fire. In addition, follow the instructions indicated in text or symbols.
> Do not storeor transportthe device in containers withflammable liquids, gases, or explosives.

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Operating environment
> Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in these
environments may result in circuit malfunctions.
> Before connecting and disconnecting cables,stop using the device and disconnect it from the
power supply. Ensure that your hands are dry during operation.
> Place the device on astable surface.
> Keep the device away from electronic appliances that generate strong magnetic or electric
fields, such as a microwave oven or refrigerator.
> During thunderstorms, power off your device and remove all cables connected to it to protect
against lightning strikes.
> Do not use your device during thunderstorms to protect your device against any danger
caused by lightning.
> Ideal operating temperatures are 0 °C to 40 °C. Extreme heat or cold may damage your
device or accessories.
> Keep the device and accessories in a well-ventilated and cool area away from direct sunlight.
Do not enclose or cover your device with towels or other objects. Do not place the device in a
container with poorheat dissipation, such as a box or bag.
> To protect your device or accessories from fire or electrical shock hazards, avoid rain and
moisture.
> Keep the device away from sources of heat and fire, such as a heater, microwave oven,
stove, water heater, radiator, or candle.
> Do not place any object, such as a candle or a water container, on the device. If any foreign
object or liquid enters the device, immediately stop using it, power it off, and remove all cables
connected to it. Then, contact an authorized service center.
> Observe locallaws and regulations, and respect the privacy and legal rights of others.
> Do not block device openings. Reserve a minimum of 10 cm aroundthe device to dissipate
heat.
> Stop using your device or applications for a while if the device is overheated. If skin is
exposed to an overheated device foran extended period, low temperature burn symptoms,
such as red spots and darker pigmentation, may occur.
> Do not touch the device's antenna. Otherwise, communication quality may be reduced.
> Do not allow children or pets to bite or suck the device or accessories. Doing so may result in
damage or explosion.
> The device should be installed and operated with a minimum distance of 20 cm between the
radiator and your body.
> Keep the device in aplace with good reception. The distance between the device and other
metal materials (such as metal brackets or metal doors and windows) should be greaterthan
25 cm and the distance between the device should be greater than 30 cm.
Child's safety
> Comply with all precautions with regard to child's safety. Letting children play with the device
or its accessories may be dangerous. The device includes detachable parts that may present
a choking hazard. Keep away from children.

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Accessories
> Using an unapproved or incompatible power adapter, charger or battery may causefire,
explosion or other hazards.
> Choose only accessories approved for use with this model by the device manufacturer. The
use of any other types of accessories may void thewarranty, may violate local regulations
and laws, and maybe dangerous. Please contact your retailer for information about the
availability of approved accessories in your area.
Power adapter safety
> The power plug is intended to serve as adisconnect device.
> Forpluggabledevices,the socket-outletshall beinstallednear thedevicesand shallbeeasily
accessible.
> Unplug the poweradapter from electrical outlets and the device when not in use.
> Do not drop or cause an impact to the power adapter. If it is damaged, take it to an authorized
service center for inspection.
> If the power cable is damaged (for example, the cord is exposed or broken), or the plug
loosens, stop using it at once. Continued use may lead to electric shocks, short circuits, or
fire.
> Do not touch the power cord with wet hands or pull the power cord to disconnect the power
adapter.
> Do not touch the device or the power adapter with wet hands. Doing so may lead to short
circuits, malfunctions, or electric shocks.
> If your power adapter has been exposed to water, other liquids, or excessive moisture, take it
to an authorized servicecenter for inspection.
> Ensure that the power adaptermeets the requirements of Clause 2.5 in IEC60950-1/
EN60950-1 and has been tested and approved accordingto national or local standards.
Cleaning and maintenance
> During storage, transportation, and operation of the device, keep it dry and protect it from
collision.
> Keep the device and accessories dry. Do not attempt to dry it with an external heat source,
such as a microwave ovenor hair dryer.
> Do not expose your device or accessories to extreme heat or cold. These environments may
interfere with proper function and may lead to fire or explosion.
> Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
> Ifthe device is not goingtobeusedfor an extendedperiod of time, powerit off,and removeall
cables connected to it.
> If anything unusual occurs (for example, if the device emits smoke or any unusual sound or
smell), immediately stop using it, power it off, remove all cables connected to it, and contact
an authorized service center.
> Donot trample, pull,orexcessivelybend any cable.Doingso may damage the cable,causing
the device to malfunction.

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> Before you clean or maintain the device, stop using it, stopall applications,and disconnect all
cables connected to it.
> Do not use any chemical detergent, powder, or other chemical agents (such as alcoholand
benzene) to clean the device or accessories. These substances may cause damage to parts
or present a firehazard. Use a clean, soft, and dry cloth to clean the device and accessories.
> Do not place magnetic stripe cards, such as credit cards and phone cards, near the device for
extended periods of time. Otherwise the magnetic stripe cards may be damaged.
> Do not dismantle or remanufacture the device and its accessories. This voids the warranty
and releases the manufacturer from liability for damage. In case of damage, contact an
authorized service center for assistance or repair.
Disposal and recycling information
This symbol (with or without a solid bar) on the device, batteries (if included), and/or the
packaging,indicatesthat the deviceand its electricalaccessories(for example,aheadset, adapter,
or cable) and batteries should not be disposed of as household garbage. These items should not
be disposed of as unsorted municipal waste and should be taken to a certified collection point for
recycling or proper disposal.
For more detailed information about device or battery recycling, contact your local city office,
household waste disposal service, or retail store.
Disposal of the device and batteries (if included) is subject to WEEE Directive Recast (Directive
2012/19/EU) and Battery Directive (Directive 2006/66/EC). The purpose of separating WEEE and
batteries from other waste is to minimize the potential environmental impacts and human health
risk of any hazardous substances that may be present.
Reduction of hazardous substances
This device is compliant with the REACH Regulation [Regulation (EC) No 1907/2006] and RoHS
Directive Recast (Directive 2011/65/EU). Batteries (if included) are compliant with the Battery
Directive (Directive 2006/66/EC). For up-to-date information about REACH and RoHS compliance,
please visit the web site www.huaweidevice.com/certification.
EU regulatory conformance
Statement
Hereby, Huawei Technologies Co., Ltd. declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
For the declaration of conformity, visit the web site www.huaweidevice.com/certification.
The following marking is included in the product:
This device may be operated in all member states of the EU.
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Observe national and local regulations where the device is used.
This device may be restricted for use, depending on the local network.
Restrictions in the 2.4 GHz band:
Norway: This subsection does not apply for the geographical area within a radius of 20 km from the
centre of Ny-Ålesund.
FCC Regulatory Compliance
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that towhich the receiver is
connected.
--Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) thisdevice may not cause harmfulinterference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Caution: Any changes or modifications to this device not expressly approved by Huawei
Technologies Co., Ltd. for compliance could void the user's authority to operate the equipment.
This device is intended to be attached to a receiver that is not used to receive over-the-air
broadcast signals. Connection of this device in any other fashion may cause harmful interference
to radio communications and is in violation of the FCC Rules, part 15.
8 Legal Notice
Copyright © Huawei Technologies Co., Ltd. 2014. All
rights reserved.
THIS DOCUMENT IS FOR INFORMATION PURPOSE ONLY, AND DOES NOT
CONSTITUTE ANY KIND OF WARRANTIES.

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Privacy Policy
To better understand how we protect your personal information, please see the
privacy policy at http://consumer.huawei.com/privacy-policy.