HandHeld Entertainment Dolphin 9500 User manual

Dolphin
®
9500 Series
Microsoft
®
Windows Mobile
™
2003
SecondEditionSoftwareforPocketPCs
User’s Guide

Disclaimer
Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information
contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine
whether any such changes have been made. The information in this publication does not represent a commitment on the part of
Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document
may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.
©2005 Hand Held Products, Inc. All rights reserved.
Web Address: www.handheld.com
Trademarks
Dolphin, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc.
Windows Mobile, Windows, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows
logo are trademarks or registered trademarks of Microsoft Corporation.
Intel is a registered trademark of Intel Corporation.
Chapter 7 (pages 7-1–7-11) contains copyrighted information from SyChip, Inc.
Chapter 7 (pages 7-12–7-25) contains copyrighted information from Meetinghouse Corporation. Meetinghouse, the
Meetinghouse logo, and all other Meetinghouse trademarks/service marks contained herein are trademarks or registered
trademarks of Meetinghouse.
Chapter 8 is copyrighted information used by permission from Bluetooth SIG, Inc. The Bluetooth trademarks are owned by
Bluetooth SIG, Inc., U.S.A. and licensed to Hand Held Products.
Chapter 9 (9-3–9-15 and 9-17–9-22) contains information with permission from INTRINSYC Software, Inc.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and
are hereby acknowledged.

Dolphin® 9500 Series User’s Guide iii
Chapter 1 - Introduction
Required Safety Labels........................................................................................................................1-2
Dolphin 9500 Series Batch Terminal ..................................................................................................1-3
Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals
.........................................1-3
Dolphin 9500 Series WLAN or WPAN Radio.............................................................................1-4
Dolphin 9500 WWAN Radio........................................................................................................1-5
FCC Compliance .................................................................................................................................1-6
Pacemakers, Hearing Aids and Other Electrically Powered Devices..................................................1-8
Microwaves .........................................................................................................................................1-8
Care and Cleaning of Dolphin 9500 Series Terminals........................................................................1-8
Chapter 2 - Getting Started
Overview .............................................................................................................................................2-1
Dolphin 9500 Series Terminals...........................................................................................................2-2
Dolphin 9500 Series Models and Options...........................................................................................2-2
Dolphin 9500 Series Peripherals .........................................................................................................2-3
Dolphin 9500 Series Accessories ........................................................................................................2-4
Image Engine Options and Specifications...........................................................................................2-5
Dolphin 9500 and Dolphin 9550 Terminals .................................................................................2-5
Dolphin 9501 and Dolphin 9551 Terminals .................................................................................2-5
Bar Code Symbologies Supported ...............................................................................................2-6
Using a Dolphin 9500 Series Terminal for the First Time..................................................................2-7
Charging with Dolphin Peripherals...............................................................................................2-8
Resetting the Terminal.......................................................................................................................2-12
Soft Reset (Warm Boot)..............................................................................................................2-12
Hard Reset (Cold Boot)...............................................................................................................2-12
Suspend Mode ...................................................................................................................................2-12
Chapter 3 - Hardware Overview
System Features...................................................................................................................................3-1
Front Panel Features............................................................................................................................3-2
Back Panel Features.............................................................................................................................3-4
Dolphin 9500.................................................................................................................................3-4
Dolphin 9550.................................................................................................................................3-6
Dolphin 9501 and Dolphin 9551...................................................................................................3-7
Side Panel Features..............................................................................................................................3-8
Bottom Panel Features.........................................................................................................................3-9
Mechanical Connector ..................................................................................................................3-9
Batteries.............................................................................................................................................3-10
Main Battery Pack.......................................................................................................................3-10
Internal Backup Battery ..............................................................................................................3-10
Managing Battery Power ............................................................................................................3-11
Default Critical and Low Battery Points.....................................................................................3-11
Checking Battery Power .............................................................................................................3-12
Storing Batteries..........................................................................................................................3-12
Guidelines for Battery Use and Disposal....................................................................................3-12
Dolphin 9500 Series Technical Specifications..................................................................................3-13
TableofContents

iv Dolphin® 9500 Series User’s Guide
Chapter 4 - Using Dolphin 9500 Series Mobile Computers
Entering Data.......................................................................................................................................4-1
Today Screen.......................................................................................................................................4-2
Navigation Bar and Start Menu...........................................................................................................4-2
Pop-Up Menus.....................................................................................................................................4-3
Selecting Programs..............................................................................................................................4-3
Using the Image Engine ......................................................................................................................4-4
Decoding.......................................................................................................................................4-4
Capturing Images..........................................................................................................................4-6
Using the Keyboards ...........................................................................................................................4-7
Using the Function Keys...............................................................................................................4-8
Using the Navigation Keys ...........................................................................................................4-8
Using the Modifier Keys...............................................................................................................4-9
35-Key Numeric/Alpha Keyboard..............................................................................................4-10
43-Key Alpha/Numeric Keyboard..............................................................................................4-11
56-Key Full Alpha/Numeric Keyboard.......................................................................................4-12
Adjusting the Backlight.....................................................................................................................4-13
Color Display..............................................................................................................................4-13
Monochrome Display..................................................................................................................4-14
Communication Media Options.........................................................................................................4-15
Radio Options....................................................................................................................................4-16
Available Radio Combinations...................................................................................................4-16
Radio Driver Installation.............................................................................................................4-16
The Radio Manager.....................................................................................................................4-16
Powering Up a Radio..................................................................................................................4-17
Using the Soft Input Panel (SIP) .......................................................................................................4-18
Input Panel Options.....................................................................................................................4-19
Writing on the Screen........................................................................................................................4-20
Drawing on the Screen ......................................................................................................................4-20
Status Icons........................................................................................................................................4-22
Notifications ......................................................................................................................................4-22
Finding and Organizing Information.................................................................................................4-23
Chapter 5 - Settings
Overview .............................................................................................................................................5-1
Personal Tab ........................................................................................................................................5-2
Modifying the Start Menu.............................................................................................................5-3
Headset Control.............................................................................................................................5-5

Dolphin® 9500 Series User’s Guide v
System Tab ..........................................................................................................................................5-6
About.............................................................................................................................................5-6
Backlight.......................................................................................................................................5-6
ClearType Tuner ...........................................................................................................................5-7
Clock.............................................................................................................................................5-7
CPU Speed....................................................................................................................................5-7
Memory.........................................................................................................................................5-7
Power ..........................................................................................................................................5-10
Regional Settings ........................................................................................................................5-12
Remove Programs.......................................................................................................................5-13
Screen..........................................................................................................................................5-14
uPhone Settings...........................................................................................................................5-15
Connections Tab................................................................................................................................5-16
Server-Assigned IP Addresses....................................................................................................5-16
Zero-Config Wi-Fi......................................................................................................................5-16
Creating a Wireless Network Connection...................................................................................5-16
Accessing the Connections Manager..........................................................................................5-17
Creating an External Modem Connection to an ISP...................................................................5-17
Creating an External Modem Connection to Your Work ...........................................................5-20
Establishing Dialing Rules..........................................................................................................5-25
Configuring Network Cards........................................................................................................5-27
Chapter 6 - Communications
Overview .............................................................................................................................................6-1
Connecting ....................................................................................................................................6-1
Installing Additional Software......................................................................................................6-1
Using ActiveSync................................................................................................................................6-2
Additional Capabilities .................................................................................................................6-2
Requirements ................................................................................................................................6-2
Setting Up Your Desktop Computer.............................................................................................6-2
Synchronizing from Your Desktop Computer..............................................................................6-2
Synchronizing from the Terminal.................................................................................................6-3
Exploring Your Terminal from the Desktop Computer................................................................6-3
Adding Programs to the Terminal Using ActiveSync.........................................................................6-4
Using Infrared......................................................................................................................................6-5
Verify That the IrDA Port is Enabled...........................................................................................6-5
IrDA Port Location on the Terminal.............................................................................................6-5
Verify That Beam Settings Are Set to Receive.............................................................................6-6
Sending Information .....................................................................................................................6-6
Receiving Information ..................................................................................................................6-6
Troubleshooting ............................................................................................................................6-7
Using an ISP........................................................................................................................................6-8
Adding Programs Directly from the Internet................................................................................6-8
Chapter 7 - Wireless LAN Communications with 802.11b
Overview .............................................................................................................................................7-1
Powering Up the 802.11b Radio Driver........................................................................................7-1
Configuration Utilities ..................................................................................................................7-1

vi Dolphin® 9500 Series User’s Guide
802.11b Settings ..................................................................................................................................7-2
Status Tab......................................................................................................................................7-3
Config Tab ....................................................................................................................................7-5
Advanced Tab ...............................................................................................................................7-9
About Tab ...................................................................................................................................7-10
The Status Icon ...........................................................................................................................7-11
802.11b Wireless Security Supplement.............................................................................................7-12
Required Network Configuration Information Worksheets........................................................7-13
Opening the Client ......................................................................................................................7-17
The Main Screen.........................................................................................................................7-18
Configuring the Client ................................................................................................................7-21
Logging.......................................................................................................................................7-33
Installing Certificates with CertAdd ...........................................................................................7-34
Advice and Workarounds............................................................................................................7-35
Chapter 8 - Wireless PAN Communications with Bluetooth
Overview .............................................................................................................................................8-1
Powering Up the Bluetooth Radio Driver.....................................................................................8-1
Setting Up Your Bluetooth Card...................................................................................................8-1
Assign COM Ports...............................................................................................................................8-2
Discover Bluetooth Device(s) .............................................................................................................8-2
Bond With Discovered Device(s) .................................................................................................8-3
View Device Properties ................................................................................................................8-5
Set Up Your Favorite Device........................................................................................................8-6
Change Views ...............................................................................................................................8-6
Delete a Device From the Folder..................................................................................................8-7
Turn Radio Transmitter ON/OFF........................................................................................................8-7
Bluetooth ActiveSync..........................................................................................................................8-8
Bluetooth LAN Access......................................................................................................................8-10
OBEX ................................................................................................................................................8-13
Exchange Business Cards ...........................................................................................................8-13
Send a Contact ............................................................................................................................8-14
Send a File...................................................................................................................................8-15
Browse Remote Device...............................................................................................................8-17
Receive Contact or File..............................................................................................................8-21
Enable File Sharing.....................................................................................................................8-21
Using the Dialer.................................................................................................................................8-22
Get Connected Wizard.......................................................................................................................8-23
Dial Up to Your Network..................................................................................................................8-26
Chapter 9 - Wireless WAN Communications with GSM/GPRS
Overview .............................................................................................................................................9-1
Powering Up the GSM/GPRS Radio Driver.................................................................................9-1
Tri-Band Antenna .........................................................................................................................9-1
SIM Card Installation ..........................................................................................................................9-2
To Install a SIM Card....................................................................................................................9-2
Using uPhone.......................................................................................................................................9-3

Dolphin® 9500 Series User’s Guide vii
Using the Dialler..................................................................................................................................9-6
Making a Call................................................................................................................................9-6
Receiving a Call............................................................................................................................9-7
Ending a Call.................................................................................................................................9-8
Keyboard Combinations for Calls.................................................................................................9-8
Call Waiting..................................................................................................................................9-8
Making Conference Calls..............................................................................................................9-9
Touchtones....................................................................................................................................9-9
Volume Control.............................................................................................................................9-9
Phonebook...................................................................................................................................9-10
Tools Menu .................................................................................................................................9-10
Settings Menu .............................................................................................................................9-11
Audio Modes .....................................................................................................................................9-12
Handset........................................................................................................................................9-12
Headset........................................................................................................................................9-12
Hands-Free..................................................................................................................................9-12
Ringtone Configuration.....................................................................................................................9-13
Call Log.............................................................................................................................................9-14
SMS Manager....................................................................................................................................9-16
Opening the SMS Manager.........................................................................................................9-16
Folders.........................................................................................................................................9-16
Sending an SMS Message...........................................................................................................9-17
Icons at the Top of the Message Screen......................................................................................9-18
Edit Menu....................................................................................................................................9-19
Online Help........................................................................................................................................9-19
uPhone Configuration........................................................................................................................9-20
Accessing ....................................................................................................................................9-20
Requirements ..............................................................................................................................9-20
Tab Windows..............................................................................................................................9-20
General Tab.................................................................................................................................9-21
Network Tab ...............................................................................................................................9-22
Divert Tab ...................................................................................................................................9-22
Bar Tab........................................................................................................................................9-23
Messaging Tab............................................................................................................................9-24
Other Tab ....................................................................................................................................9-24
GPRS Settings ...................................................................................................................................9-25
Requirements ..............................................................................................................................9-25
To Select Pre-Configured GPRS Settings...................................................................................9-25
To Add a GPRS Setting ..............................................................................................................9-26
GPRS Connection .......................................................................................................................9-26
Chapter 10 - Applications
Calendar.............................................................................................................................................10-1
Contacts .............................................................................................................................................10-3
Tasks..................................................................................................................................................10-5
Notes..................................................................................................................................................10-7
Inbox..................................................................................................................................................10-7
Pocket Internet Explorer..................................................................................................................10-11
Pocket Word ....................................................................................................................................10-14

viii Dolphin® 9500 Series User’s Guide
Pocket Excel ....................................................................................................................................10-16
Windows Media Player for Pocket PC............................................................................................10-17
MSN Messenger ..............................................................................................................................10-18
Pictures ............................................................................................................................................10-19
Chapter 11 - Dolphin 9501 and Dolphin 9551
Overview ...........................................................................................................................................11-1
Laser Engine Options and Specifications..........................................................................................11-1
Radio Options....................................................................................................................................11-2
Keyboard Options..............................................................................................................................11-2
Peripherals and Accessories ..............................................................................................................11-2
Front Panel Features..........................................................................................................................11-2
Dolphin 9551.....................................................................................................................................11-3
Side Panel....................................................................................................................................11-3
Back Panel...................................................................................................................................11-4
Dolphin 9501.....................................................................................................................................11-5
Side Panel....................................................................................................................................11-5
Back Panel...................................................................................................................................11-6
Hand Strap and Stylus.................................................................................................................11-7
Bottom Panel Features.......................................................................................................................11-7
Chapter 12 - Dolphin 9500 Series HomeBase
Overview ...........................................................................................................................................12-1
Dolphin 9500 Series HomeBase Parts and Functions .......................................................................12-2
Front Panel .................................................................................................................................12-2
Rear Panel ..................................................................................................................................12-3
Powering the HomeBase ...................................................................................................................12-4
HomeBase Serial Connector..............................................................................................................12-4
Charging the Main Battery ................................................................................................................12-5
To Power a Terminal and Charge its Main Battery ....................................................................12-5
Charging a Spare Battery in the Auxiliary Battery Well ............................................................12-5
Communications................................................................................................................................12-6
Setting up the HomeBase for USB Communication...................................................................12-6
Communicating with the Dolphin 9500 Series Terminal..................................................................12-8
Setting up the HomeBase for RS-232 Communications.............................................................12-8
Mounting the HomeBase.................................................................................................................12-11
Desk Mounting..........................................................................................................................12-11
Wall Mounting..........................................................................................................................12-12
Chapter 13 - Dolphin 9500 Series Mobile Base
Overview ...........................................................................................................................................13-1
Mobile Base Parts and Functions ......................................................................................................13-2
Front Panel..................................................................................................................................13-2
Bottom Panel...............................................................................................................................13-3
Powering the Dolphin Terminal ........................................................................................................13-4
Charging the Dolphin Terminal.........................................................................................................13-4

Dolphin® 9500 Series User’s Guide ix
Installing the Dolphin Mobile Base...................................................................................................13-5
Mounting the Mobile Base..........................................................................................................13-5
Powering the Dolphin Mobile Base............................................................................................13-6
Setting the Mobile Base Up for Communications.............................................................................13-7
Connecting the Cables ................................................................................................................13-7
Mobile Base Serial Connector ....................................................................................................13-8
Configuring the Terminal for ActiveSync Communications......................................................13-8
Chapter 14 - Dolphin 9500 Series ChargeBase
Overview ...........................................................................................................................................14-1
Dolphin ChargeBase Parts and Functions .........................................................................................14-1
Front Panel..................................................................................................................................14-1
Back Panel...................................................................................................................................14-2
Power Supply..............................................................................................................................14-2
Supplying Power to the ChargeBase .................................................................................................14-3
Inserting and Removing Terminals ...................................................................................................14-3
Charging Terminals in the ChargeBase.............................................................................................14-4
Mounting the ChargeBase .................................................................................................................14-4
Bottom Panel...............................................................................................................................14-4
Using the DIN Rail .....................................................................................................................14-5
Using the Wall Mount Kit...........................................................................................................14-6
Chapter 15 - Dolphin 9500 Series QuadCharger
Overview ...........................................................................................................................................15-1
Dolphin QuadCharger Parts and Functions.......................................................................................15-2
Top Panel ...................................................................................................................................15-2
Back Panel...................................................................................................................................15-3
Supplying Power to the QuadCharger...............................................................................................15-3
Inserting and Removing Battery Packs .............................................................................................15-4
Charging Batteries in the QuadCharger.............................................................................................15-4
Using the Battery Analyzer ...............................................................................................................15-5
Mounting the QuadCharger...............................................................................................................15-6
Troubleshooting.................................................................................................................................15-8
Chapter 16 - Customer Support
Product Service and Repair ...............................................................................................................16-1
Online Product Service and Repair Assistance...........................................................................16-1
Technical Assistance .........................................................................................................................16-2
Limited Warranty ..............................................................................................................................16-3
Appendix A - Keyboard Combinations
General Windows Keyboard Shortcuts ..............................................................................................A-1
43-Key Alpha/Numeric Keyboard ...................................................................................................A-2
Blue Key Combinations ..............................................................................................................A-2
Red Key Combinations ...............................................................................................................A-3
Num Lock Key Combinations .....................................................................................................A-3

xDolphin® 9500 Series User’s Guide
35-Key Numeric/Alpha Keyboard......................................................................................................A-4
Blue Key Combinations ..............................................................................................................A-4
Alpha Mode Key Combinations ..................................................................................................A-5
56-Key Full Alpha/Numeric...............................................................................................................A-6
Blue Key Combinations ..............................................................................................................A-6
Red Key Combinations ...............................................................................................................A-7
SFT Key Combinations ...............................................................................................................A-8
Com Port Assignment Table ..............................................................................................................A-8