HANNspree HANNS-G HQ271 User manual

HQ271(HSG1321)

User’s Manual OSD[V6.1]
2
Before operating the monitor, please read this manual thoroughly. This manual should be retained for
future reference.
This device complies with requirement of EMC directive 2004/108/EC with regard to
Electromagnetic Compatibility, and 2006/95/EC and 93/68/EEC with regard to Low Voltage
directive.
Socket-outlet shall be near the equipment and shall be accessible.
Trademark Notice:
Hanns.G products incorporate High-Definition Multimedia Interface
(HDMI TM) technology.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing LLC in the United States and other
countries.

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RECYCLING INFORMATION
We, at HANNspree care very much about our environment protection strategy and firmly believe that
it helps us have healthier earth via appropriate treatment and recycling of industrial technology
devices at the end-of-life.
These devices contain recyclable materials, which can be re-decomposed and re-integrated into
brand-new marvels. On the contrary, other material can be classified to hazardous and poisoned
substances. We strongly encourage you to contact the provided information to recycle this product.
For more information, please visit
http://www.hannspree.eu/

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TABLE OF CONTENTS
SAFETY NOTICE .................................................................................................. 5
PRECAUTIONS................................................................................................. 5
SPECIAL NOTES ON LCD MONITORS...................................................... 6
BEFORE YOU OPERATE THE MONITOR...................................................... 7
FEATURES......................................................................................................... 7
CHECKING THE CONTENTS OF THE PACKAGE .................................. 7
INSTALLATION INSTRUCTIONS................................................................ 8
POWER............................................................................................................... 8
MAKING CONNECTIONS.............................................................................. 9
ADJUSTING THE VIEWINGANGLE......................................................... 10
OPERATING INSTRUCTIONS ..........................................................................11
GENERALINSTRUCTIONS..........................................................................11
FRONT PANEL CONTROL .......................................................................... 12
HOW TO ADJUST A SETTINGS.................................................................. 14
PLUGAND PLAY............................................................................................ 17
TECHNICALSUPPORT (FAQ) ......................................................................... 18
Q & A FOR GENERAL PROBLEMS........................................................... 18
ERROR MESSAGE & POSSIBLE SOLUTIONS....................................... 20
APPENDIX............................................................................................................ 22
SPECIFICATIONS.......................................................................................... 22

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SAFETY NOTICE
1. The changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the
emission limits.
3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modification to this equipment. It is the responsibilities of the user to correct such interference.
4. Only use attachments/accesories specified by the manufacturer.
WARNING:
To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high
voltages are present inside the monitor. Do not open the cabinet. Refer servicing to qualified
personnel only.
PRECAUTIONS
Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub,
swimming pool or in a wet basement.
Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a
person and cause serious damage to the appliance. Use only a cart or stand recommended by the
manufacturer or sold with the monitor.
Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure
reliable operation of the monitor and to protect it from overheating, be sure these openings are not
blocked or covered. Do not place the monitor on a bed, sofa, rug, or similar surface. Do not place
the monitor near or over a radiator or heat register. Do not place the monitor in a bookcase or
cabinet unless proper ventilation is provided.
The monitor should be operated only from the type of power source indicated on the label. If you
are not sure of the type of power supplied to your home, consult your dealer or local power
company.
Unplug the unit during a lighting storm or when it will not be used for long period of time. This
will protect the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a
fire or electric shock. Never spill liquids on the monitor.
Do not attempt to service the monitor by yourself; opening or removing covers can expose you to
dangerous voltages and other hazards. Please refer all servicing to qualified service personnel.

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SPECIAL NOTES ON LCD MONITORS
The following symptoms are normal with LCD monitor and do not indicate a problem.
Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the
Power Switch and then turn it on again to make sure the flicker disappears.
You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less
such as a missing pixel or a pixel lit all of the time.
Due to the nature of the LCD screen, an afterimage of the previous screen may remain after
switching the image, when the same image is displayed for hours. In this case, the screen is
recovered slowly by changing the image or turning off the Power Switch for hours.
If the screen suddenly flashes erratically or the backlighting fails, please contact your dealer or
service center for repair. Do not attempt to repair the monitor yourself.

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BEFORE YOU OPERATE THE MONITOR
FEATURES
68,6cm / 27” Wide Screen TFT Color LCD Monitor
Crisp, Clear Display for Windows
ERP
GP Green Product
Ergonomic Design
Space Saving, Compact Case Design
CHECKING THE CONTENTS OF THE PACKAGE
The product package should include the following items:
LCD Monitor
Cables and User manual
Power Cord Warranty Card
(optional) Quick Start Guide
VGA Cable Audio Cable
(optional) Power Adaptor

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INSTALLATION INSTRUCTIONS
INSTALL REMOVE
Figure.1. Installing and Removing the Base
INSTALLATION:
1. Align the monitor with the opening in the base.
2. Note that the longer section of the base points forward.
3. Snap the monitor into its base. Using the screw to load
4. Verify that the monitor is securely attached to the base by looking at the bottom of the base and
making sure that the clips are fully engaged in the base.
REMOVAL:
1. Flip over the monitor so that it is upside down.
2. Unscrew the screw that holds the monitor in place.
3. Gently pull the base from the monitor until they are unattached.
POWER
POWER SOURCE:
1. Make sure that the power cord is the correct type required in your area.
2. This LCD monitor has adaptor that allows operation in DC 19V 2.63A
3. Connect the DC-power cord one end to your LCD monitor’s DC-input socket, the other end to
wall-outlet.

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MAKING CONNECTIONS
CONNECTING TO A PC
Turn off your computer before performing the procedure below.
1. Connect one end of the VGA cable to the back of the monitor and connect the other end to the
computer’s VGA port.
2. Connect one end of the DVI cable (optional) to the back of the monitor and connect the other end
to the computer’s DVI port.
3. Connect one end of the HDMI cable (optional) to the back of the monitor and connect the other
end to the computer’s HDMI port.
4. Connect the audio cable between the monitor's audio input and the PC's audio output (green
port).
5. Plug one end of the DC power cord to the LCD monitor’s DC input socket, and the other end to
Wall outlet.
6. Turn on your monitor and computer.
Figure.2. Connecting to a PC
1 DC IN 2 Audio in / Audio out
3 DVI Input 4 HDMI Input
5 VGA Input

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ADJUSTING THE VIEWINGANGLE
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the
monitor’s angle to your own preference.
Hold the stand so you do not topple the monitor when you change the monitor’s angle.
You are able to adjust the monitor’s angle from -5to 15.
Figure.3. Monitor Angle
NOTES:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD
screen.
Be careful not to place fingers or hands near the hinges when tilting the monitor, otherwise
pinching can result.

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OPERATING INSTRUCTIONS
GENERALINSTRUCTIONS
Press the power button to turn the monitor on or off. The other control buttons are located on the
front panel of the monitor (See Figure 4). By changing these settings, the picture can be adjusted to
your personal preferences.
The power cord should be connected.
Connect the Signal cable from the monitor to the VGA card.
Press the power button to turn on the monitor. The power indicator will light up.
Figure.4. Control Panel Buttons

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FRONT PANEL CONTROL
【 】 Power Button:
Press this button to switch ON/OFF of monitor’s power.
Power Indicator:
Green — Power On mode.
Green flicker— Power Saving mode.
MENU:
Turn the OSD menu on at the first time . then enter the sub menus at the second time .
Adjust :
1. Adjust full slider and number .
2. Navigate through adjustment icons when OSD is ON or adjust a function when function is
activated.
【 】Button:
1.EXIT main osd function .
Hotkeys:
1. COLOR EFFECT:
Press【 】key to change monitor color effect. Include standard model, game model, picture
model, movie model , RTS mode ,FPS model and photo model .
[auto color function] press this button more than three seconds .(only analog input VGA model)
2.INPUT SOURCE CHANGE:
Press【 】key to change monitor source.
3.IMAGE AOTO ADJUSTMENT《Only Analog Input VGA Model》
Press 【 】Button will start 「Auto Adjust」function .

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NOTES:
Do not install the monitor in a location near heat sources such as radiators or air dusts, or in a
place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
Save the original shipping box and packing materials, as they will come in handy if you ever have
to ship your monitor.
For maximum protection, repackage your monitor as it was originally packed at the factory.
To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be
removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents
such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety
precaution, always unplug the monitor before cleaning it.

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HOW TO ADJUSTA SETTINGS
Picture
Backlight Adjust the brightness value of the display according to your
preference. Select「Picture」option to adjust the brightness value.
Contrast Adjust the contrast value of the display according to your
preference. Select「Contrast」option to adjust the contrast value.
Bllack Equalizer
Adjust the black equalizer value of the display according to your
preference. Select「Bllack Equalizer」option to adjust the contrast
value.
Display
Auto Adjust
The auto adjustment function is used to optimize the「H
POSITION」,「V POSITION」,「CLOCK」,and「PHASE」.[For
VGA Input only]
H.Position
Select the「H POSITION」option to shift the screen image to the
left or right. Enter the option and adjust the level. [For VGA
Input only]
V position
Select the「V POSITION」option to shift the screen image up or
down. Enter the option and adjust the level. [For VGA Input
only]
Clock
Select the「CLOCK」option to reduce the vertical flicker of
characters on the screen. Enter the option and adjust the level.
[For VGA Input only]
Phase
Select the「PHASE」option to reduce the horizontal flicker of
characters on the screen. Enter the option and adjust the level.
[For VGA Input only]
Sharpness Select the「SHARPNESS」option to adjust the sharpness of the
display. Set the value from 0 to 4
Color
Temperature Adjust the color temperature value of the display according to
your preference: SRGB, User, 9300, 6500, 5800.

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User
Move the cursor to the User option and select it,
1. To adjust the red, enter the「RED」option and adjust the level.
2. To adjust the green, enter the「GREEN」option and adjust the
level.
3. To adjust the blue, enter the「BLUE」option and adjust the
level.
Color Effect Adjust the color effect value of the display according to your
preference: standard ,Game , Movie ,Photos ,FPS, RTS
Gamma Adjust the Gamma value of the display according to your
preference: Off, 1.8 ,2.0 ,2.2,2.4
Hue Adjust the Hue value of the display according to your preference.
Select「Hue」option to adjust the contrast value.
Saturation Adjust the Saturation value of the display according to your
preference. Select「Saturation」option to adjust the contrast value.
Low Blue light Adjust the Low Blue light value of the display according to your
preference: Off, ON
Advance
DP Option Select the「DP Option」option to switch the function 1.2 or 1.1.
DDCCI Select the「DDCCI」option to switch the function on or off
Ultra vivid Adjust the Ultra Vivid value of the display according to your
preference: OFF , L ,M ,H
DP EDID Adjust the DP EDID value of the display according to your
preference: 4K2K@60Hz, 1080P, 2560x1440, 4K2K@30Hz
OD Select the「OD」option to switch the function on or off
ENTRÉE
Input Select the「Input」option to change among VGA, DVI,HDMI
source.
Audio

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Vo l u m e
Select the「Vo l u m e 」option to change the volume level. Enter the
option and adjust the level. [This function applies only to models
with incorporated audio.]
●By high volume, risk of hearing damage exists.
Mute
Select the「Mute」option to switch the function On or Off. [The
availability of this function depends upon the selected model.
Adjusting the volume while muted cancels Mute mode.]
Audio Source Adjust the Audio Source value of the display according to your
preference: Auto ,Analog , Digital .
Other
Language Select「Language」option to change the language of the OSD.
Enter the option and select a language.
OSD H Position Select「OSD H Position」option to adjust the horizontal position
of the OSD. Enter the option and adjust the level.
OSD V Position Select 「OSD V Position」option to adjust the vertical position of
the OSD. Enter the option and adjust the level.
Menu Time Select the「Menu Time」option to adjust the sharpness of the
display. Set the value from 10 to 60
Transparency Select「Transparency」option to adjust the transparency of the
OSD. Enter the option and adjust the level.
Reset
Select the「Reset」option to reset to the monitor’s default setting.
This will erase the current settings. Enter the option and select
On or Off.
Information Display Input setting/Vertical frequency/Resolution information.

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PLUGAND PLAY
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD.
It allows the monitor to inform the host system of its identity and, depending on the level of DDC
used, communicate additional information about its display capabilities. The DDC2B is a
bidirectional data channel based on the I²C protocol. The host can request EDID information over the
DDC2B channel.
THIS MONITOR WILLAPPEAR TO BE NON-FUNCTIONALIF THERE IS NO VIDEO
INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE
MUST BE AVIDEO INPUT SIGNAL.

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TECHNICAL SUPPORT (FAQ)
Q & A FOR GENERAL PROBLEMS
PROBLEM & QUESTION POSSIBLE SOLUTION
Power LED is not on *Check if the Power Switch is in the ON position.
*Power Cord should be connected.
No Plug & Play
*Check if the PC system is Plug & Play compatible.
*Check if the Video Card is Plug & Play compatible.
*Check if any plug pins on the VGA,DVI,HDMI
connector are bent.
The display is too dark or too bright. *Adjust the Contrast and Brightness Controls.
Picture bounces or a wave pattern is
present in the picture
*Move electrical devices that may cause electrical
interference.
The power LED is ON (green) but there’s
no video or no picture.
*Computer Power Switch should be in the ON
position.
*Computer Video Card should be snugly seated in its
slot.
*Make sure monitor’s video cable is properly
connected to the computer.
*Inspect monitor’s video cable and make sure none
of the pins are bent.
*Make sure computer is operational by hitting the
CAPS LOCK key on the keyboard while observing
the CAPS LOCK LED. The LED should either turn
ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED,
GREEN, or BLUE)
*Inspect the monitor’s video cable and make sure that
none of the pins are bent.
Screen image is not centered or sized
properly.
* Adjust pixel frequency CLOCK and PHASE or
press hot-key ( ).
Picture has color defects
(White does not look white) *Adjust RGB color or select color temperature.
The screen resolution needs to be adjusted
*Use win 2000/ME/XP Right click anywhere on
desktop and select Properties>Settings>Screen
Resolution. Use the silder to adjust the reslution
and click Apply.
No sound is outputted from monitor’s
built-in speaker
*Make sure PC audio output cable is connected to
screen’s LINE IN port (or AUDIO IN port).
*Make sure the sound volume adjustment can be
clearly identified.
*Make sure the System > Silence option in the
monitor menu is on.
*While transferring via HDMI port but no sound is

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outputted, it is recommended to select AUDIO
SOURCE as a DIGITAL option, and make sure PC
audio output cable is connected to monitor’s LINE
IN port(or AUDIO IN port).[For HDMI Input
only]
Addendum related to Windows 7 / Windows 8
When you encounter display problem under Windows 7/ Windows 8, you need to do the following:
1. Make sure your PC computer (Hardware requirement) can support Windows 7/ Windows 8.
2. Make sure your video card can run Windows 7/ Windows 8.
3. If your video card can support Windows 7/ Windows 8, need to install the latest Windows 7/
Windows 8 driver of your video card.
Suggest to do the following:
1. Install the latest Windows 7/ Windows 8 video driver of your video card.
2. Try to use the recommended display resolution that is supported by the monitor.
3. If the recommended display resolution is not working, try the second recommended display
resolution.
1 2
35,56cm / 14” (16:9) 1366×768@60Hz 1366×768@50Hz
39,6cm / 15.6” (16:9) 1366×768@60Hz 1366×768@75Hz
40,64cm / 16” (16:9) 1366×768@60Hz 1366×768@50Hz
43,2cm / 17” (16:10) 1440×900@60Hz 1440×900@75Hz
47cm / 18.5” (16:9) 1366×768@60Hz 1366×768@75Hz
48,3cm / 19” (5:4) 1280×1024@60Hz 1280×1024@75Hz
48,3cm / 19” (16:10) 1440×900@60Hz 1440×900@75Hz
51cm / 20” (16:9) 1600×900@60Hz 1600×900@50Hz
56cm / 22” (16:10) 1680×1050@60Hz 1680×1050@50Hz
54,6cm / 21.5” (16:9)
58,4cm / 23” (16:9)
60cm / 23.6” (16:9)
62,5cm / 24.6 (16:9)
68,6cm / 27 ” (16:9)
1920×1080@60Hz 1920×1080@50Hz
70cm / 27.5” (16:10) 1920×1200@60Hz 1920×1200@50Hz
And if you still have display problem after doing the above procedure, please visit Hanns.G
support and Service Website: http://www.hannspree.eu/en/monitors
Windows is a registered trademark of Microsoft Corporation.

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ERROR MESSAGE & POSSIBLE SOLUTIONS
CABLE NOT CONNECTED:
1. Check that the signal-cable is properly connected, if the connector is loose, tighten the
connector’s screws.
2. Check the signal-cable’s connection pins for damage.
INPUT NOT SUPPORT :
Your computer has been set to unsuitable display mode, set the computer to display mode given
in the following table.
FACTORY PRESET TIMING TABLE:
MODE RESOLUTION HORIZONTAL
FREQUENCY (KHz) VERTICAL FREQUENCY (Hz)
1 640×400 @70Hz 31.469 70.087
2 640×480 @60Hz 31.469 59.940
3 640×480 @67Hz 35.000 66.667
4 640×480 @72Hz 37.861 72.809
5 640×480 @75Hz 37.500 75.000
6 720×400 @70Hz 31.469 70.087
7 800×600 @56Hz 35.156 56.250
8 800×600 @60Hz 37.879 60.317
9 800×600 @72Hz 48.077 72.188
10 800×600 @75Hz 46.875 75.000
11 832×624 @75Hz 49.725 75.000
12 1024×768 @60Hz 48.363 60.004
13 1024×768 @70Hz 56.476 70.069
14 1024×768 @75Hz 60.023 75.029
15 1152×870 @75Hz 68.681 75.062
16 1152×864 @75Hz 67.500 75.000
17 1280×720 @60Hz 45.000 60.000
18 1280×960 @60Hz 60.000 60.000
19 1280×960 @75Hz 74.592 74.443
20 1280×768 @60Hz 47.776 59.870
21 1280×768 @75Hz 60.289 74.893
22 1280×1024 @60Hz 63.981 60.020
23 1280×1024 @75Hz 79.976 75.025
24 1360×768 @60Hz 47.712 60.015
25 1366×768 @60Hz 47.852 59.964
26 1440×900 @60Hz 55.469 59.901
27 1440×900 @75Hz 70.635 74.984