Hanwha Vision XRN-3210B4 User manual

NETWORK VIDEO RECORDER
User Manual
Wisenet NVR

Copyright
©2023 Hanwha Vision Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered
trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially
or wholly, without formal authorization.
Disclaimer
Hanwha Vision makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee
shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Hanwha Vision
reserves the right to change the contents of this document without prior notice.
❖Design and specifications are subject to change without prior notice.
You can download the latest version from the Hanwha Vision web site. (www.HanwhaVision.com)
❖The initial administrator ID is“admin”and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent the damage of the
information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
Network Video Recorder
User Manual
Hanwha Vision Co., Ltd. is a surveillance camera manufacturer that provides video information equipment with various functions.
Users must comply with local laws when using our devices.
Users are solely responsible for any illegal use of our products.

English _3
Standards Approvals
￭
Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
￭
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
￭
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
￭
Reorient or relocate the receiving antenna.
￭
Increase the separation between the equipment and receiver.
￭
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
￭
Consult the dealer or an experienced radio/TV technician for help.
PRODUCT USER MANUAL DESCRIPTION
This document is a user manual for Recorder product. Before using this product, please read this document carefully in
order to use it properly.
● This user manual explains how to use the product based on the defaults and default screens of this product.
● The content of this manual is subject to change depending on the product software updates and the company
policies. It is subject to partial changes without prior notification to users.
TARGET AUDIENCE
This user manual contains contents for Recorder users.
HOW TO USE THE PRODUCT
Users of this product can perform the following:
● Monitor cameras registered to Recorder in real time
● Search for or play videos saved in Recorder
● Monitor text data being transmitted to the POS device connected to Recorder in real time
● Search for text data from the POS device connected to Recorder
● Monitor real time events that occur in Recorder, sensors, and cameras or search through logs
Before using this product, check if the latest version of this software is installed. Go to Hanwha Vision's website (http://
www.HanwhaVision.com) to check the software version and download necessary files.
IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below.
Keep these operating instructions handy for future reference.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.
(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents
as they may deform or cause damage to the product.)
7) Do not block any ventilation openings, Install in accordance with the manufacturer's instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The
wide blade or the third prong are provided for your safety. if the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury
from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
overview
•OVERVIEW

4_ overview
overview
CAUTION
● RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS.
● Do not ingest battery, Chemical Burn Hazard.
● This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause
severe internal burns in just 2 hours and can lead to death.
● Keep new and used batteries away from children. If the battery compartment does not close securely, stop
using the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part or the body, seek immediate
medical attention.
ATTENTION
● IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT.
METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.
● Ne pas ingérer la pile, risque de brûlure chimique.
● Ce produit contient une pile de type bouton/pièce de monnaie. Si la pile de type bouton/pièce de monnaie est
avalée, elle peut causer de graves brûlures internes en seulement 2 heures et peut entraîner la mort.
● Gardez les piles neuves et usagées hors de portée des enfants. Si le compartiment de la pile ne se ferme pas
correctement, cessez d’utiliser le produit et gardez-le d’atteinte des enfants.
Si vous suspectez que des piles ont été avalées ou insérées dans une partie du corps, consultez un médecin
sans tarder.

English _5
FUNCTIONS SUPPORTED BY MODEL
Model name
Function
PRN-6400DB4 PRN-6405DB4
PRN-6400B4
PRN-3200B4
PRN-3200B2
PRN-1600B2
PRN-6405B4
PRN-3205B4
PRN-3205B2
PRN-1605B2
XRN-6410DB4
XRN-6410B4
XRN-3210B4
XRN-6410RB2
XRN-3210RB2
XRN-6410B2
XRN-3210B2 XRN-1620B2 XRN-1620SB1 XRN-820S
Fan OOOOOOOOO
P2P OOOOOOOOO
Joystick OOOOOOOOO
Extended monitor OOOOOOOOO
Failover OOOOOOOOO
Alarm OOOOOOOOO
RAID OOOOOOXX X
Distributed recording OOOOOOOX X
iSCSI OOOOOOOX X
AI compatible function AI search OOOOOOOOO
AI recognition function
Object detection O O O O X X X X X
LPR search OXOXXXXXX
Power supply redundancy O O X X O X X X X
PoE XXXXXXXXO
Dewarping OOOOOOOX X
•OVERVIEW

6_ overview
overview
CONTENTS
OVERVIEW
3
3 Important Safety Instructions
3 Product User Manual Description
3 Target Audience
3 How to Use the Product
5 Functions Supported by Model
6 Contents
10 Starting the system
10 installation Wizard
13 Camera Setup
15 Shutting down the System
15 Restarting the System
15 Login
16 Screen Layout of the Live
17 Checking the System Status
18 Check Camera List
19 Live Screen Menu
19 Icons on the Live Screen
20 OSD Information Display
21 Channel Information Display
21 Check the Camera Status
23 Channel Setting
23 Changing Overall Channel Aspect Ratio
24 Full Screen Mode
24 Setting Up the Live Layout
24 Check Layout List
25 Add Layout and Set Name
25 Delete Layout
25 Change of Layout Channel and Name
25 Dynamic Layout
27 Play Layout Sequence
GETTING STARTED
10
LIVE
16
37 Screen Layout of the Search
37 Time Search
38 Event Search
38 Text Search
39 Export Search
39 ARB Search
40 Bookmark Search
40 Smart Search
SEARCH
37
27 Real-Time Event Monitoring
27 Check Event List
28 Event Search
29 Event Instant Viewer
29 Stop Alarm Output
29 Camera Video Control
29 Manual trigger
30 Capture
30 Instant Viewer
30 Temperature Detection Mode
31 PTZ Mode
31 Zoom In
31 Audio
32 Display Text
32 Change Channel Aspect Ratio
33 Dewarping
33 PTZ Control
33 Getting Started with PTZ Operations
33 PTZ Control Menu
34 Using Digital PTZ (D-PTZ) Function
34 Preset
35 Running Preset
35 Running Swing (auto pan), Group (scan), Tour, or
Trace (pattern)
35 Exporting the Recorded Video

English _7
STARTING WEB VIEWER
86
LIVE VIEWER
89
44 Screen Layout of the Play
45 Play Search Results
45 Time Line Adjustment
45 Open Time Line Channel
45 Play Button Name and Function
46 Search Results Export
PL AY
44
47 Screen Layout of the Setup
47 Setting the Camera
47 Setting the Channel
51 Setting the Camera Functions
52 Setting the Profiles
55 Setting Camera Password
56 Setting the Recording
56 Record Schedule
56 Record Setup
57 Record Options
57 Setting the Event
57 AI Engine
58 Event Setup
60 Event Rule Setup
62 Alarm Input
62 ONVIF Setup
63 Schedule
63 Setting the Device
63 Storage Device
68 Monitor
69 Text
SETUP
47
71 Setting the Network
71 IP & Port
72 DDNS & P2P
74 IP Filtering
74 HTTPS
75 802.1x
75 FTP
76 E-mail
77 SNMP
77 DHCP Server
78 Failover
79 Setting the System
79 Date/Time/Language
80 User
83 System Management
84 Log
86 What is Web Viewer?
86 Product Features
86 System Requirements
86 Connecting Web Viewer
87 Set the Recorder Password
87 Installation Wizard
88 Camera Setup
89 Screen Layout of the Live Viewer
90 Checking the System Status
90 Checking User ID
90 Checking Camera List
91 Checking the All Camera Status
91 Live Status
91 Record Status
91 Network Status
91 PoE Status
41 Screen Layout of the AI Search
41 Person Search
42 Face Search
42 Vehicle Search
43 LP Search
43 LPR Search
AI SEARCH
41
•OVERVIEW

8_ overview
overview
92 Changing the Pattern of Split Screen
92 Changing Overall Channel Aspect Ratio
93 Full Screen Mode
93 Setting up the Live Layout
93 Check Layout List
93 Add Layout and Set Name
94 Change of Layout Channel and Name
94 Delete Layout
94 Real-Time Event Monitoring
94 Check Event List
95 Event Search
96 Event Instant Viewer
96 Stop Alarm Output
96 Live Screen Menu
97 Camera Video Control
97 Manual Trigger
97 Capture
97 PC Recording
97 Instant Viewer
97 Microphone Output
98 PTZ Mode
98 Zoom In
98 Audio
98 Image Rotation
99 Channel Aspect Ratio
99 PTZ Control
99 PTZ Control Menu
100 Using Digital PTZ (D-PTZ) function
100 Preset
100 Running Preset
100 Running Swing (auto pan), Group (scan), Tour, or
Trace (pattern)
101 Exporting Video
AI SEARCH VIEWER
105
SEARCH VIEWER
102
PL AY
109
102 Screen Layout of the Search Viewer
102 Time Search
103 Event Search
103 Text Search
104 Bookmark Search
104 Search Results Export
105 Screen Layout of the AI Search Viewer
105 Person Search
106 Face Search
106 Vehicle Search
107 LP Search
107 LPR Search
108 Search Results Export
109 Play Search Results
109 To Adjust the Time Line
109 Export Video by Section Setup
110 Play Button Name and Function

English _9
EXPORT VIEWER
126
APPENDIX
128
126 SEC Backup Viewer
126 Recommended System Requirements
126 Screen Layout of the Backup Viewer
128 Use Joystick
128 Using Virtual Keyboard
129 Troubleshooting
SETUP VIEWER
111
111 Screen Layout of the Setup Viewer
111 Setting the Camera
111 Channel setup
111 Camera setup
112 Profile Setup
113 Camera Password
113 Setting the Recording
113 Record Schedule
113 Record Setup
114 Record Options
114 Setting the Event
114 AI engine
114 Event Setup
116 Event Rule Setup
116 Alarm Input
117 ONVIF Setup
117 Schedule
117 Setting the Device
117 Storage Device
118 Monitor
119 Text
119 Setting the Network
119 IP & Port
120 DDNS & P2P
120 IP Filtering
120 HTTPS
120 802.1x
121 FTP
121 E-mail
122 SNMP
122 DHCP Server
123 Setting the System
123 Date/Time/Language
123 User
124 System Management
124 Log
•OVERVIEW

10_ getting started
STARTING THE SYSTEM
1. Connect the power cable of the recorder to the wall outlet.
2. You will see the initialization screen.
The initialization process will last about 2 minute. If a new HDD is installed, the initialization process may take longer.
3. The live screen appears with a beep.
The following symptoms might be observed when starting the system.
￭
If the HDD number is displayed at the bottom of the screen along with < > while the product is booting up, it indicates that the HDD is in recovery,
and for this reason booting up may take longer.
HDD 1, 2
￭
If the progress stalls while in < > state, it indicates that the HDD has problems.Visit your nearest customer service center to check the HDD.
HDD 2
getting started
INSTALLATION WIZARD
As shown below, proceed through each step of the <Installation wizard>.
Install Wizard can only be accessed at factory reset. If you do not want to proceed, click <Exit>.
￭
It will automatically change to the optimal monitor resolution and run the install wizard.
￭
If the install wizard does not run, remove the monitor connection from the back of the recorder, reboot the recorder and reconnect the monitor.
1. In the <Language> screen, select the language and press the <Next> button.
2. Set the video recording method on the <Storage> screen, and then click <Next>.
● Distributed mode : This function is only available for products that support distributed recording.
<Distributed mode> can be selected when there are two or more hard disks. This mode distributes the data and
saves it after the hard disk is formatted.
● RAID mode : This function is only available for products that support RAID.
<RAID mode> saves data by configuring the hard disk in the RAID format.
● Single group mode : Saves data on one hard disk. If the hard disk is recognized as an unusable hard disk in the
recorder, the data can be saved after formatting the hard disk.

English _11
Setting the camera registration method
This function is only available for products that support PoE. For products that support PoE, refer to the
"Functions Supported by Model" page.
● Enable PnP mode: Cameras connected to the PoE port of the product will automatically be registered for each
channel in order of port number.
– When the camera resets to factory default, it defaults to the ID and password set during the <Camera ID/
PW> step. If the camera ID and password are not set, the recorder ID and password will be set automatically.
– If the camera's ID and password have already been set, the information that matches the ID and password
set during the <Camera ID/PW> step will be registered (up to 3 sets).
If your camera uses a manual IP, its bandwidth should match with that of Network 1 IP for registration.
– If manual mode is used, it automatically detects and registers cameras connected to the recorder’s PoE port
and cameras connected to a separate switch.
Online Upgrade
You can receive a new firmware notification when the recorder is connected to a network.
4. Set the administrator password on the <Recorder ID/PW> screen and click the <Next>.
Click < > to view the basic guide for setting a password. Refer to the password setup rules.
3. Set the network connection type and the connection environment on the <Network> screen, and then click the
<Next>.
Setting up the DHCP server
If you set up the DHCP server to <Run>, the IP address is automatically assigned to your camera.
For more details, refer to the "Setup > Setting the Network > DHCP Server" page in the Table of Contents.
￭
Depending on the camera's state, no IP may be automatically assigned to the camera. After exiting the installation wizard, go to the menu to
assign an IP to DHCP, or set the IP manually.
Setting up the network
Each product supports a different number of network ports. If it supports two or more network ports, you can set
the network for each function as follows. Click <Setup> of the network connected to the recorder.
● Network 1 (Camera) : Can be used as a port for connecting a camera. If you connect a camera, then the camera
video will be transmitted.
● Network 2 (Viewer) : Can be used as a port transmitting video to the web viewer. If you access the network
information on your browser, then you can remotely monitor video in your web viewer.
● Network 3 (iSCSI) : Can be used as a port for an iSCSI connection.
￭
Only provided for products that support Network 3.
● Network (All) : Can be used as a common port for connecting camera, web viewer, and iSCSI.
– IP type : Allows you to select the type of network access.
– IP Address, Subnet Mask, Gateway, DNS
￭
Manual : IP address, subnet mask, gateway, and DNS can be directly entered.
￭
DHCP : IP address, subnet mask, gateway, and DNS can be automatically set.
￭
If the LAN cable is not connected to the port, <Setup> button will not be activated for use. Check the LAN cable connection.
(In case of a PoE product, Network 1 is activated.)
￭
The built-in DHCP Server in Recorder will turn on automatically at stage 1. At this stage, using the existing DHCP server in the same network
may cause a problem, as two DHCP servers would be simultaneously operating.
￭
A product with multiple network ports cannot use a single bandwidth for all of them.
Example)
–Port 1 : 192.168.100.199 / Port 2 : 192.168.100.198 (X)
–Port 1 : 192.168.100.199 / Port 2 : 192.168.101.198 (O)
•GETTING STARTED

12_ getting started
getting started
5. Set the camera password in factory reset on the <Camera ID/PW> screen.
If ID/PW is already set in the camera, register the ID/PW and click <Next>.
￭
When the password is in factory reset, it can be changed and managed in a batch.
￭
Up to 3 sets of camera ID with password and password can be registered.
￭
You may change the passwords of registered cameras all at once in the "Setup > Camera > Camera password" menu.
￭
You cannot change the password for cameras registered with ONVIF and RTSP.
6. Set the date, time, and daylight saving time on the <Date & Time> screen, and then click the <Next>.
￭
The time zone setup might differ depending on the region that the product is released.
7. On the <Camera register> screen, select a camera to register from the searched camera list and click <Register>.
Select a camera to register from the list and click <Change IP>.
After completing camera register click <Next>.
￭
After entering the ID and password set in the camera, the connection test must be completed to successfully register.
8. On the <Channel setup> screen, you can view the camera videos registered to each channel in thumbnails along
with thumbnail information. To change the camera video position, select a video and drag and drop it to the desired
location.
After completing channel setup, click <Next>.

English _13
9. On the <Easy connect> screen, a remote user can network a recorder in a dynamic IP system.
Click <Enable> to test the connection to see if the current recorder can be connected remotely. When the
connection is successful, a QR code is created.
To connect a recorder via a viewer, select the viewer you want to use. You can check the connection method of the
selected viewer in the popup window.
￭
It connects toWisenet DDNS first. If it does not connect to DDNS, it automatically connects to P2P.
10. Click <Finish> to complete the Installation wizard.
CAMERA SETUP
When the installation wizard closes, the camera setup screen will automatically appear.
Based on the registered camera's record profile information, you can check the total bandwidth, expected space, and
expected days.
You can change camera setup and the record schedule, and apply the same settings to other channels.
￭
The camera setup screen is also displayed when registering a camera for the first time in the "Setup > Camera > Channel setup" menu.
● Bandwidth/Expected space/Expected days : Displays the total bandwidth, expected space, and the expected days of
the registered camera.
(This may differ from the actual recording content.)
● Dual recording : You can select whether to use dual recording or not.
● Apply to other channels : You can apply the settings of the selected channel to other channels in the same way. Select
the desired channel in the“Apply to other channels”confirmation window and click <Ok>.
￭
Applicable only for channels registered with the same camera model.
•GETTING STARTED

14_ getting started
getting started
Configuring the Video Environment
Select the thumbnail of the channel whose settings you want to change and click < >. The setting window
that was classified according to the scene will appear.
You can select items that are relevant to your channel. A video with more motion may have a higher bitrate,
resulting in a larger expected space and fewer expected days.
You can click < > to change to the setting you want.
● Expected space/1Day : Displays the expected space based on one day.
● Revert settings : Reverts to the settings that were set before the user modifies them.
Configuring the Illumination
You can click <Setting> to change to the setting you want.
Set up the desired type and time.
● The bitrate is higher in the following order : Nighttime > Illuminated > Daytime.
● Revert settings : Reverts to the settings that were set before the user modifies them.
Setting the Recording
You can click <Setting> to change to the setting you want.
Set up the desired type and time.
● Not recording : Do not record for the set time.
● Continuous, Continuous/Event : Recording is executed for the set time.
● Event : When an event occurs at the set time, a recording will be executed.
You can set the occupancy (10 to 90) indicating the frequency of movement.
● Revert settings : Reverts to the settings that were set before the user modifies them.

English _15
SHUTTING DOWN THE SYSTEM
1. Select <Shutdown> at the top right of the screen.
2. The <Shutdown> window will appear.
3. Click on <OK>.
The system will shut down.
RESTARTING THE SYSTEM
1. Select <Restart> at the top right of the screen.
2. The <Restart> window will appear.
3. Click on <OK>.
The system will restart.
￭
Only the user with the "Restart/Shutdown" permission can shut down or restart the system.
￭
To manage Permission Setup, refer to the "Setup > Setting the system > User" page in the Table of Contents.
LOGIN
To use the Recorder menu, you are required to login as a user that is authorized to access the applicable menu.
1. Select <Login> at the top right of the screen.
2. The <Login> window will appear.
3. Enter the user ID and password, then click <Login>.
￭
The initial administrator ID is "admin" and you will need to configure the password in the installation wizard.
￭
Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please,
take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
￭
For more information about limited-access permission, refer to the "Setup > Settingthe System > User" page in theTable of Contents.
•GETTING STARTED

16_ live
Shows the video of the camera connected to the recorder. Also, you can adjust the camera and check the network
transfer status.
SCREEN LAYOUT OF THE LIVE
The live screen is built as follows.
Item Description
Menu Click each menu to go to the corresponding menu screen.
List/Event
●
List : Select to check the camera list.
●
Event : Select to check the event list
Camera list
The list of cameras registered in the recorder is displayed.
You can also register the camera manually or automatically.
● : Registers the camera manually.
● : Searches and registers the camera connected to the recorder automatically.
● :The < > icon is displayed when you mouse over the camera list. Click the icon to go to the camera
web page.
To go to the camera webpage, you must have the right to set cameras, profiles, and events, and set <Video> to
<On> in the "Setup > Camera > Channel setup" menu.
Event List A list of events that have occurred on the camera is displayed.
Layout list Displays the default layout and a list of created layouts.
You can also set and play a sequence of layout lists.
PTZ control Controls the connected PTZ camera.
Item Description
Saves the recorded video of the selected channel in the designated path.
Clears the alarm in the event list and stops the alarm/beep sound for the system status when it is emitted.
Activates the manual recording function of the recorder.
Displays information of the OSD screen on the video window.
Shows channel information.
Shows the status of all cameras connected to the recorder.
Removes all screens from the video window.
/Shows the video in its original aspect ratio or full screen.
It changes to full screen from the current split mode.
Video window
Shows the video of the camera connected to the recorder.
● You can change to single screen by double-clicking the desired video in Split mode.To move to the previous or
next video, click the or button that appears when you mouse over the center of the left or right side of the
video.
● If you double-click the video in single screen, it will change to split screen.
Displays the IP address and mutual authentication status of the viewer receiving the video from the recorder.
● : Mutual authentication connection usingWISENET device certificates
● : Mutual authentication connection withoutWISENET device certificate
● – : Connection without mutual authentication
● No viewer connected: Displayed when there is no viewer connected to the recorder.
The ID of the connected user is displayed.
The <Logout/Restart/Shutdown> menu will appear if you click.
Displays a QR code to download the user manual.
Changes the color theme of the screen.
Stops the alarm/beep sound for the system status when it is emitted.
System status display Displays the status of the system, hard disk, and network.
2020-09-27 10:31:20 Displays the current time and date.
￭
If the camera's frame rate is set to 60 fps, the frame rate could be reduced on the live screen depending on the monitor resolution output.
live

English _17
Checking the System Status
The icon at the top of the screen indicates the status of the system.
Item Description
It is displayed when there is a problem with the fan.
￭
Only provided for products that support fans. (Refer to the "Functions Supported by Model" page.)
It is displayed when there is a problem with the power supply.
￭
Only provided for products that support power supply redundancy. (Refer to the "Functions Supported by Model" page.)
Display when recording data is not properly saved.
Displayed if the HDD is full and the Recorder has an insufficient space to record.
Displayed when there is no HDD or HDD is not detected.
Displayed if the HDD needs a technical examination.
It is displayed when RAID contains a malfunctioning HDD or cannot be used due to HDD malfunction.
￭
Only provided for products that support RAID. (Refer to the "Functions Supported by Model" page.)
It is displayed when recovering a RAID Error.
￭
Only provided for products that support RAID. (Refer to the "Functions Supported by Model" page.)
Appears when input data rate per channel exceeds the specified data rate limit.
It is displayed when an ISCSI device is disconnected.
￭
Only provided for products that support iSCSI. (Refer to the "Functions Supported by Model" page.)
It is displayed when the network is overloaded.
￭
It occurs when the max receiving allowance is exceeded, causing an overload to the CPU. It disappears when you modify the
Delete Camera or Set Camera to reduce the data rate.
Item Description
Displayed if the server has firmware to update.
It is displayed when the system is overloaded.
￭
Limit the number of users remotely monitored byWebViewer orVMS, or control the number of events displayed in the event list
of the recorder.
Displayed when manually recording a video while the access restriction for stop recording is enabled.
Only a user with the permission to stop recording is allowed to stop recording.
Displayed when exporting a recorded video in live mode.
Displayed when there is software to update on the camera.
Displayed when playing the layout sequence.
Displayed when running automatic switching of the split screen.
Displayed when an error occurs in the internal memory.
Error Information
● If the built-in HDD is not connected, the "NO HDD" icon ( ) will be displayed. You must contact the service
center since the Recording, Play, Export, and Upgrade functions do not work while doing this.
● If you do not format a purchased HDD in a format supporting Recorder, a "NO HDD" icon ( ) will be
displayed. If the "No HDD" icon is displayed, check the hard disk connection status in "Setup > Device >
Storage device" and format the hard disk.
● If a product with a fan does not work or has a problem with the fan, <Fan Information Window> appears and
the fan malfunction icon ( ) is displayed. In this case, check the fan inside the product. If the fan is defective,
it can shorten the product life cycle, so please make sure to contract service center nearby.
￭
If an abnormal fan ( ) icon or NO HDD ( ) icon, HDD FAIL ( ) icon is displayed, contact our customer service.
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Check Camera List
Displays the camera type, status, and name registered in the recorder.
Itrem Description
Channel information Displays channel information (channel number, video window assignment, and color indication).
Camera type
Displays a normal camera.
Displays a PTZ camera.
Camera status
Recording an event video.
Recording a general video.
Displays the camera error status.
Camera name Displays the name set for the camera.
￭
If a camera connection error occurs, it is disabled in the list.
￭
The camera status display information changes according to the network connection status and settings.
Check Multichannel Cameras List
For multichannel cameras registered with the Wisenet protocol, the channel information will be displayed under
the model name of the multichannel camera.
Registered channel
(recording channel)
Unregistered channel
(virtual channel)
In case of multichannel cameras, only one main channel can be registered for recording.
Subchannels in which recording is not required do not need to be registered on the recorder, as they can be
monitored real time. However, recording, event reception, or camera settings are not available.
Registered channel
(recording channel)
Unregistered channel
(virtual channel)
Unregistered channel
(virtual channel)
Unregistered channel
(virtual channel)
Unregistered channel
(virtual channel)

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Live Screen Menu
After selecting the desired channel on the split mode, roll the mouse cursor over the screen to see the live screen
menu.
The live screen menu appears differently depending on the recorder operation status or the type of the
registered camera.
￭
Each function may be restricted depending on the type of camera and the user's authority.
￭
For more detailed information about each function, refer to the table of contents "Live > Camera Video Control".
Item Description
Manual trigger If the event action for <Manual trigger> is set for the selected channel, the event rule name is
displayed when you hover the mouse over < >. Click < > to activate the set event.
Capture You can take a screenshot of the selected channel.
Instant Viewer You can rewind 30 seconds while monitoring the video.
Temperature Detection For images that support the thermal imaging camera function, you can click the desired point to
check the temperature information.
PTZ control If the network camera connected to the selected channel supports the PTZ function, it changes to
the PTZ control mode.
Zoom in You can zoom in or zoom out the video.
Audio Turns the audio on or off when the audio is connected.
Display Text Turns the text output on or off.
Channel aspect ratio Shows the video in actual proportions.
Dewarping Enters the setup mode for dewarping the fisheye camera.
￭
It works only when the video resolution is 1:1. Some models do not support this function.
Icons on the Live Screen
You can check the status or operation with the icons on the live screen.
￭
The icons displayed on the screen may differ depending on the type of camera and the user's authority.
Item Description
Recording status and camera name
Displays camera's recording status and name.
● : Displays the event recording.
● : Displays the normal recording.
Video input status
Displayed when there is no input while the camera is on.
Displayed when the resolution of the live video exceeds the supported range while the
camera is on.
Displayed if no permission to live view is granted.
Displayed when the camera is not registered.
If you set the channel setup to <Covert2>, nothing will be displayed on the live screen.
￭
If you set the channel setup to <Covert1>, the video will not displayed on
the live screen, but only the OSD will be displayed.
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Item Description
Event Display
Events from the recorder and camera are displayed in icons.
For details, refer to the "Setup > Setting the Event > Event rule setup" page in the
Table of Contents.
Status Display
It is displayed on the channels that can enable the PTZ mode.
Displays AUDIO ON/OFF.
It will not be displayed when <Off> is selected for the audio in the channel setup.
If the alarm in is set, it is displayed on the connected channel when an external signal is
entered.
If the event detection is set for each channel, it is displayed when a camera event occurs.
It is displayed when it fails to decode all the frames due to limited decoding performance
and in this case only the I-Frame is decoded.
This is displayed when a POS (text) event occurs.
Displayed when there is an error with the SD card.
Displayed when the SD card capacity is full.
Displayed when a defocus event occurs.
Displayed when a fog detection event occurs.
Displayed if theWisenet camera's certificate is valid.
￭
The 'Live4NVR' profile is added automatically with network camera auto registration, and settings can be changed according to user
environment.
￭
Depending on camera specification, you may not be able to add a profile or if you have the PLUGINFREE profile, you will not be able to add the Live4NVR
profile.
￭
When system overloaded and the performance is down, network camera may play only main frame(I-frame).
￭
To set profiles, refer to "Setup > Setting the Camera > Setting the Profiles" page in theTable of Contents.
OSD Information Display
You can show or hide the recording status, camera status, event display, etc. in the video window.
To show or hide the OSD information, click < > at the bottom of the screen.