
T+44 (0)1709 377172 F+44 (0)1709 377173 Esales@harvesthealthcare.co.uk www.harvesthealthcare.co.uk
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TROUBLE SHOOTING
cxccc CHECKFAULT STAGE 2 CHECK
The system does not
appear to be alternating.
Carefully mark one of the
inated cells with a pen.
Ensure that there are no
kinks in the pipework down
the side of the mattress
1.
2.
Monitor the cell for 7 minutes
to see if it deates.
Straighten out any kinked
pipes.
1.
2.
IF PROBLEM PERSISTS
Contact Harvest Healthcare technical
support.
Before calling:
Please ensure you have the serial number
and model of equipment.
Please record details of the results of the
recommended tests. (Notes pages are
provided at the back of this user manual).
T+44 (0)1709 377172 F+44 (0)1709 377173
The pump is vibrating or
making excessive noise.
The pump is tted to the bed
correctly
Reposition the pump unit.
GUARANTEES
& WARRANTIES
ACTIVE SEAT SYSTEM
All Harvest Healthcare Ltd cushions are covered by warranty for a period of 12 months from
date of purchase. Damage through incorrect use and penetration by sharp instruments will
invalidate this warranty.
GUARANTEE
Harvest Healthcare Ltd guarantees to repair or replace all goods supplied to its customers
which are found to be defective whilst still in their applicable warranty period. All warranties
are subject to the following conditions:
Warranty / guarantee is subject to all guidelines being adhered to.
That the equipment has been used for the purpose for which it was intended.
That the usage has been on a fair wear and tear basis. This does not include user
damage.
That Harvest Healthcare Ltd’s cleaning/ disinfecting guidelines have been followed.
Harvest Healthcare Ltd’s maintenance guidelines have been followed (Please refer to the
product manual).
That ALL maintenance has been carried out by a suitably qualied and competent
person.
That all parts used are OEM (Original Equipment Manufacturer) parts and were supplied
by Harvest Healthcare Ltd either directly or through a distributor.
All warranties begin from the time the product leaves the premises of Harvest Healthcare
Ltd.
All repairs and replacements will be at the sole discretion of Harvest Healthcare Ltd.
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Our standard terms and conditions of sale can be found on our website or by
request to Harvest Healthcare Ltd