Hayward OmniLogic User manual

OmniLogic®
Network Troubleshooting Guide
TSG-OLN144c Copyright 2016 Hayward Industries Inc.

Safety Precautions
!
Warning
2
High Voltage Electrocution Hazard
Hazardous voltage can shock, burn, cause serious injury
and or death. To reduce the risk of electrocution and or
electric shock hazards:
•Only qualified technicians should remove the dead front
•Replace damaged wiring immediately
•Insure panel is properly grounded and bonded

Table of Contents
OmniLogic®
Overview & Terminology
Pg.
4-
5
OmniLogic: Main PCB Layout
(MPP) & MSP Layout
Pg.
6-
7
Omnilogic
: Wi-Fi Bridge (HLWLAN)
Pg.
8
How To:
Pg.
9-
24
Download Firmware
10
Upgrade Firmware
11
-
12
Directly Connect Via Ethernet
13
-
14
Connect Via Wi
-Fi
15
-
18
Create a Web Account
19
Register
OmniLogic
20
-
21
Safely Reboot MSP
22
Connect MSP
to a Hotspot
23
Verify
Web Server Information
24
Troubleshooting:
Pg.
25
-
50
1. Wired
Ethernet: “MSP Not Found”
26
-
34
2. Wi
-Fi Connection: “MSP Not Found”
35
-
47
3. 24V LED Not Illuminated
48
-
50
3

OmniLogic: Overview
•The OmniLogic is an internet and App ready,
intuitive, modular automation system.
•This elite automation system features a USB
backup and upgrade option. The USB feature
allows customers and servicers to back up
existing configurations as well as upgrade the
system with the latest revision in minutes.
•With touch screen technology the MSP or
display allows users to navigate through screens
and commands in virtually any lighting
condition.
•Each OmniLogic base unit supports up to 10
relays, 8 valves, 8 heaters, and 8 sensors. It also
supports up to 25 themes (groups) and 50
favorites.
4

OmniLogic: Terminology
5
Term
Description
MSP
Main System Processor (display
)
MPP
Main
Panel Processor (main board)
MP
Main Panel (enclosure)
PSU
Power Supply Unit (PWR Supply)
I/O
Input
/ Output Expansion Card
HVR
High
Voltage Relay
LVR
Low Voltage Relay
LVA
Low Voltage Actuator
RB
Relay Bank

OmniLogic: Main PCB Layout (MPP)
6
A
B
C
D
E
F
G
H
I
J
K
L
M N
O
P Q
R S
T
U V
W
X
Y
Z
A
Sensor
Blocks (SENS 1-4)
J
Flow Switches (
FLOW 1-2)
S
120
VAC to Power Supply
B
Low
Voltage Relays (LVR 1-4)
K
Turbo Cell
(CHLR1)
T
Rectifier Input/output
AC to DC (Cell)
C
Valve Actuators (
VLV 1-4)
L
WiFi
Antenna LAN Power
U
20A
Fuse (Protects Cell Circuit)
D
(
2) 4-wire Comm Bus
M
Relay
Bank (HVR 5-8)
V
Transformer
Output 24VAC (Cell Circuit)
E
(
2) RS485 Comm
N
High Voltage Relay (HVR 1
-4)
W
DC (from Power
Supply (Board Function))
F
(
3) High Speed Buses
O
High Voltage Relay (HVR
9+10)
X
4A
Fuse (Transformer + Cell Circuit)
G
(
1) High Speed Terminal Block
P
(2) 20A Fuse (Surge Protection)
Y
Transformer
Input 120VAC (Cell Circuit)
H
4A
Fuse (Valve Actuators)
Q
(
1) 5A Fuse (Prevents Overdraw)
Z
I/O
Expansion (For I/O Expansion Card)
I
MSP Port
(Local Display)
R
120
VAC input (from Breaker)

OmniLogic: Main System Processor (MSP)
7
A2
Ethernet Port (used for both Wired
& Wi-Fi network operation)
B2 USB Port (uploading firmware & backing up/loading configuration)
C2 MSP Connection (Input/Output)
D2 MSP Ribbon Cable
E2 MPP Connection (Input/Output)
A2
B2
C2
D2
E2
A2
B2
HLX-LOC-DSP

OmniLogic: Wi-Fi Bridge (HLWLAN)
8
A3 LAN Port (Ethernet cable from LAN port to MSP)
B3 Power to Injector (power cable plugs into the MPP)
C3 PoE Port (Ethernet cable from PoE to LAN (PoE) of the HLWLAN)
D3 UNUSED
E3 LAN (PoE) Port (Ethernet cable from the LAN (PoE) to PoE of the injector)
F3 PWR LED (indicates HLWLAN has Power over Ethernet from injector)
G3 LAN LEDs (indicate connection with local area network)
H3 WLAN (should only appear when SSIDs are available)
I 3 Signal LED (should only appear when connected to Wi-Fi network)
C3
A3
B3 E3
F3
D3
Injector
HLWLAN
G3 H3 I3

OmniLogic®
How To:

How To: Download Firmware
10
To download the latest firmware to a USB drive go to www.hayward.com
Support Center> Automation > OmniLogic > Firmware Updates
Step 1: Right click on the link of the file
you wish to download.
Step 2: Within the options menu select
"Save link as..."
(Note: USB drive must already be
connected to your computer).
Step 3: From the "Save As" window
navigate to the desired USB drive.
(Note: please make sure to select the
root directory of the USB drive).
Step 4: Before saving, change the
“Save as type” to “All Files” AND
remove the “.txt” file extension that
automatically appears. Then click on
"Save" button.
(Note: failing to remove the .txt file
extension will result in an unreadable
firmware upgrade file).
Step 4
Step 1-3
This process was accomplished through Google’s Chrome Browser.

11
Insert the USB drive into the side of the MSP and follow the steps provided below:
Press the power button. Select “service mode”.
Tap the “Upgrade” icon. Tap device to upgrade then check mark.
Step 1 Step 2
Step 3 Step 4
How To: Upgrade Firmware

12
NOTE: Make sure all devices are up to the latest firmware revision.
Select storage method (USB). Select latest file (downloaded from web).
Press check mark to start the upgrade process
(DO NOT power off while in process)*.
Press check mark when complete (100%),
system will reboot.
Step 5 Step 6
Step 7 Step 8
How To: Upgrade Firmware (cont.)
*While upgrade is in process: DO NOT POWER OFF OR REMOVE USB DRIVE.

13
Use these steps to directly connect the MSP to a home router.
Before installing the OmniLogic, it is advisable
to run Ethernet to the installation site*.
If crimping cable, follow above diagram for
CAT6 (right), verify wires match.
Test the Ethernet wire using a LAN tester to
confirm cable integrity and wiring. LAN testers
are critical to qualifying data cabling.
Connect Ethernet cable to the router/modem.
Make sure the cable IS NOT plugged in to a PoE
or WAN port.
Step 1 Step 2
Step 3 Step 4
How To: Connect Directly Via Ethernet
OmniLogic Enclosure
*30” MIN: to
reach MSP

Plug Ethernet cable into the MSP (located on
the left side of the display), in the designated
Ethernet port and verify LEDs illuminate.
Once connections have been confirmed:
Proceed to “How To: Create a Web Account”
followed by “How To: Register an OmniLogic”.
Step 5 Step 6
How To: Connect Directly Via Ethernet (cont.)
14
*NOTE: Both CAT5e and CAT6 type cables can be run at a maximum distance
of 328ft. to maintain 1Gbps of data transfer; however CAT6 has more
shielding which makes it less susceptible to data losses over distance.

15
Connect phone or Wi-Fi enabled device to the
router intended to be used with OmniLogic.
Identify the optimal location, strongest signal,
to install the HLWLAN using Ookla (free App).
IF download/upload speeds are less than
3Mbps, consider moving the router to a
location that improves backyard Wi-Fi without
forfeiting other requirements.
Plug the short Ethernet cable provided, into
the port labeled “LAN” on the injector. Then
plug the other end of that same Ethernet cable
into the MSP.
Step 2
Step 2B Step 3
How To: Connect Via Wi-Fi
Use the steps provided to set up and configure the HLWLAN to a Wi-Fi network.
prerequisite
Step 1

16
Plug the longer cable into “PoE” on the injector
into the “LAN (PoE)” of the HLWLAN.
Power down the OmniLogic at the breaker and
remove the dead front.
Plug the injector’s power cable, into the
“HLWLAN POWER” found on the OmniLogic’s
MPP (main board).
Restore power to the OmniLogic. Verify the
MSP’s Ethernet LEDs are illuminated as well as
the “PWR” and “LAN” from the HLWLAN.
Step 4 Step 5
Step 6 Step 7
PoE (Power over Ethernet): the cable plugged into the injector’s “PoE” port should
NEVER terminate at the MSP. Power from the injector goes to the HLWLAN ONLY.
How To: Connect Via Wi-Fi (cont.)

17
On the right of the dashboard locate and tap
the “config” icon.
Press the “wifi bridge” option on the right side
of the screen.
Select the desired network name (SSID) to
attempt connection.
*Enter the network password, followed by the
check mark to complete.
Step 9
Step 10 Step 11
For best results, make sure the MSP firmware is updated to the latest revision:
www.hayward.com Support Center> Automation > OmniLogic > Firmware Updates
Step 8
*NOTE: The network password IS CASE SENSITIVE. To confirm connection, go
to Config>Network and verify IP addresses appear under the dynamic tab.
How To: Connect Via Wi-Fi (cont.)

18
If creating a new account for this OmniLogic select “Register New User”, otherwise log
into existing account.
Step 12
Once connections have been confirmed: Proceed to “How To:
Create a Web Account” (pg. 19) followed by “How To: Register
an OmniLogic” (pg. 20).
How To: Connect Via Wi-Fi (cont.)

How To: Create a Web Account
19
Use the steps provided to set up a web account for both web and app control.
Open a web browser and type:
http://www.haywardomnilogic.com
Select: “Register New User”, located in the
bottom left of the sign-in window.
Fill in all the information, including username
and password, then press “Save” to continue.
Read all listed information, including the
privacy policy, check the box & press “Next”.
Step 1 Step 2
Step 3 Step 4

How To: Register an OmniLogic
20
Use the steps provided to register an OmniLogic for web/app control. NOTE: the
OmniLogic MUST be configured AND MUST have access to the internet.
Enter the username and password of your
account, then select “SIGN IN”.
Read all listed information, including the
privacy policy, check the box & press “Next”.
Read the reminder information and select
“Yes” to start MSP registration.
Fill out all required fields, including the ‘MSP
System ID’*, then press “Save”.
Step 1 Step 2
Step 3 Step 4
*NOTE: The MSP System ID can be found under config>system info (in the top
banner of the screen).