Hayward AquaRite 100 User manual

AquaRite 100®
Troubleshooting Guide
TSG-AQR100a Copyright 2019 Hayward Industries Inc.

Safety Precautions
!
Warning
2
High Voltage Electrocution Hazard
Hazardous voltage can shock, burn, cause serious injury
and or death. To reduce the risk of electrocution and or
electric shock hazards:
•Only qualified technicians should remove the panel
•Replace damaged wiring immediately
•Insure panel is properly grounded and bonded

Table of Contents
How AquaRite 100® works, main display layout, water
chemistry Requirements
Pg.
4-7
How To:
Pg.
8-12
1. Input Voltage Configuration
2. Adjust Daily Chlorine Output
3. Clean Electrolytic Cell
9
10
11-12
Troubleshooting:
Pg.
13-36
1. Inadequate Water Flow LED
2. Problem Detected with MIN LED or LED #2
3. Problem Detected with LED # 3 or LED #4
4. Problem Detected with LED # 5,6,7, or 9
5. Problem Detected with LED # 8 or MAX LED
14-16
17-23
24-27
28-31
32-36
Additional Information:
Pg.
37-41
Salt Addition Table 38
Salt Dilution Formula
Replacement Parts List
39
40
Reading Serial Numbers 41
3

AquaRite: How It Works
•The AquaRite 100 Salt Chlorine Generator is
designed to convert 99% pure salt into chlorine
gas (HOCl).
•The conversion occurs in the Electrolytic Cell,
also known as the Cell (used throughout this
guide).
•Power is sent from the AquaRite 100 Control
Center to the Cell when chlorine production is
scheduled (based on time percentage).
•When power is applied to the Cell, conductive
plates produce a field; which in-turn establishes
an electrochemical reaction between Chloride
ions & the water to create Hypochlorous Acid.
4

AquaRite 100: Display Layout
5
A
Inadequate Water Flow LED
B
Cell Life Low LED
C
Problem Detected LED
D
Standing By LED
E
Generating Chlorine LED
F
Super Chlorinating LED
G
Minimum Chlorine Output LED (10%)
H
DAILY CHLORINE OUTPUT LED’s
I
Chlorine Output Adjustment Buttons
J
Super Chlorinate Button
K
Maximum Chlorine Output LED (100%)
B
A
C
D
E
F
G
K
I
J
H

AquaRite 100: Display Function
6
A
Illuminates when there is no flow or low
flow
through the Cell
B
Illuminates when Cell has reached the end
of its expected life
C
Illuminates if there is a problem with the
unit
D
Illuminates when unit is waiting for the
filter pump to turn on or is in
-between
generating cycles
E
Illuminates
when unit is actively generating
chlorine
F
Illuminates when unit is SUPER
CHLORINATING
G
The Minimum DAILY CHLORINE OUTPUT
amount of chlorine being generated
H
Indicates DAILY CHLORINE OUTPUT
settings
I
Press ( + ) and ( - ) to increase or decrease
the chlorine generation
J
Boosts DAILY CHLORINE OUTPUT to 100%
for 24 hours
K
The Maximum
DAILY CHLORINE OUTPUT
amount of chlorine being generated
B
A
C
D
E
F
G
K
I
J
H

7
AquaRite 100: Chemistry Requirements
•Pools 15k gal and below: 1500 – 2700 ppm
•Pools up to 30k gal: 2800 – 4500 ppm (Ideal level 3200 ppm)
Salt Levels
•1.0 – 3.0 ppm
Free Chlorine
•7.2 – 7.8 ppm
PH
•80 – 120 ppm
Alkalinity
•200 – 400 ppm
Calcium Hardness
•Outdoor Pools: 30 – 50 ppm
•Indoor Pools: 0 ppm
Cyanuric Acid (Stabilizer)
•0 ppm
Metals
•-.2 to .2 (0 is best)
Saturation Index
•Less than 200 ppb
Phosphates
•As close to 0 ppb as possible
Nitrates

AquaRite 100®
How To:

How To: Input Voltage Configuration
9
The AquaRite 100 can be powered by 120 VAC or 240 VAC. Use a multi-
meter to verify voltage in order to determine wire configuration.
120 VAC Wire Colors
Line 1 Black & Violet
Line 2 N/A
Neutral Red & White
Ground Green
240 VAC Wire Colors
Line 1 Black
Line 2 Red
Neutral White & Violet
Ground Green
* Power must be turned off at the circuit breaker before performing any wiring. Follow ALL Local and
NEC electrical codes. To provide safe operation, the AQR100 should be installed by a qualified service
professional and must be properly grounded AND bonded.

NOTE: If the chlorine level does not increase within 24 hours after increasing output, test water using an
independent test kit to determine the current salt, stabilizer, phosphate, and nitrate levels.
NOTE: Output is scaled back to 20% or lower (depending on where the dial is set) at 60°F and chlorine
production stops altogether at 50°F.
How To: Adjust Chlorine Output
10
The “Daily Chlorine Output” buttons set the level of production during the generating cycle. Generating cycles
occur in 60 minute increments. Each led illuminated (from Min to MAX) represents 10%, or six(6) minutes
of chlorine production time.
Example: The first 4 LED’s being on implies the Cell is producing chlorine 40% of the pump run time; so the
Cell should produce chlorine for the first 24 minutes of each hour before repeating.
Press to decrease
output setting
Press to increase
output setting
S
Press to Super
Chlorinate
(Temporarily increases
chlorine output to 100%
for 24 hours. Pump must
be on during this time)

How To: Clean the Cell
11
Cell cleaning frequency is dependent on several factors; pH & calcium levels have the
greatest effect on how often cells requires cleaning. In pH environments between (7.2
- 7.8) cells typically require cleaning 3-4 times a year (with moderate calcium levels).
Inspect cell for calcium deposits. Even if a Cell appears
clean, it may still require cleaning if salt accuracy is off
and/or chlorine production has diminished.
Wear Protective Equipment
If the Cell requires cleaning, always wear all
recommended protective equipment such as gloves,
apron, and safety goggles.
Turn Pump Off & Remove Cell
Step 2
NOTE: MIX SOLUTION AND CLEAN CELL ONLY IN A WELL VENTILATED AREA.
MURIATIC AND OTHER ACIDS CAN CAUSE SEVERE INJURY, BURNS AND RESPIRATORY PROBLEMS IF
NOT HANDLED PROPERLY. REFER TO THE MANUFACTURER’S DIRECTIONS FOR SAFE HANDLING.
Step 1
Remove
Calcium and
other debris
from the Cell

12
The Cell draws amperage when power is applied during chlorination. The amperage
draw will be impaired when calcium and other debris exist within the Cell’s
electrolytic grid; this in turn effects the salt reading and chlorination efficiency.
Using an approved container, mix a solution comprised
of 4 parts water to 1 part Muriatic Acid. Always Add
Acid to Water.
Place Cell into plastic bucket, pour solution into bucket.
Solution should NOT cover electronic cap. Once clean,
rinse cell, pour solution back into approved container.
Mix: 4 Parts H2O / 1 Part Muriatic Acid
Step 3 Step 4
NOTE: ALWAYS ADD ACID TO WATER! NEVER ADD WATER TO ACID.
The cell cleaning solution may be reused a few times.
ALWAYS: STORE MIXED SOLUTIONS IN A SAFE AREA, OUT OF HARMS WAY.
When the solution is depleted, follow the manufacturer’s instructions for proper disposal.
1 Part:
Muriatic Acid
4 Parts:
Water
Carefully Pour Solution into Cell
Cleaning Tip:
The electronic cap
of the Cell should
NOT be submerged
in water
How To: Clean the Cell (Cont.)

AquaRite 100®
Troubleshooting

Inadequate Water Flow LED
14
With “Standing BY” LED With “Problem Detected” LED
Reason Possible Action
Power to the pump is
turned “off”
Turn power to the pump
“on”
AQR 100 is between
generating cycles
Wait until next generating
cycle begins or cycle power
to the AquaRite 100
Reason Possible Action
No water flow
detected
Verify pump is “on”
Remove power for two minutes
Low water
flow detected
Check for obstructions or other flow
related issues in plumbing. Verify filter is
clean.

15
These lights illuminated together indicate Low or No water flow through Cell Vessel
Verify pump is on and water is flowing. If pump is
running, remove power to the AQR100 for two mins
then re-apply. If error still does not clear continue to
step 1B.
Verify pump is turned on and running
Problem Detected: Inadequate Flow
Step 1A
Verify the timer and
breaker are in the “ON”
position
The cleanliness of the Cell plays a major role in the AquaRite 100’s ability to report salt levels
accurately.
Inspect the Cell
Step 1B
Remove
Calcium and
other debris
from the Cell
The Cell must be clean in order to report an accurate salt
reading. If the Cell is dirty, clean the Cell
(steps on pg.11-12). If Cell is clean, like the image above,
proceed to step 1C.

16
Inadequate
Flow
NO
YES YES
NO
Turn off pump
and clear
Obstructions
Did error clear?
NO
Remove power
for 2 mins then
re-apply
Turn pump on
YES
Did error clear?
Replace Cell
p/n CCELL
Problem Detected: Inadequate Flow
Is pump turned
on?
Did error clear?
YES
NO NO
YES
Problem
solved
*For verification of diagnosis contact Hayward Technical Support
908-355-7995
Are the Cell and
vessel clear of
obstructions?
These lights illuminated together indicate Low or No water flow through Cell Vessel

Problem Detected LED
17
With “MIN” LED With LED #2
Reason Possible Action
Low
Salt
Verify salt level is between 1500 – 4500 ppm
Adjust salt level if necessary
Inspect Cell. If dirty (calcified) then follow the
Cell cleaning procedure
Inspect Cell Vessell, verify Cell Plates are
covered by moving water
Remove power to the AquaRite 100 for two
minutes, then re-apply to reset system
Reason Possible Action
High
Salt
Check the salt level in the pool is no greater
than 4500ppm
Verify water temperature is no greater than
104°F
Bring water temperature between
65°F -104°F if necessary
Remove power to the AquaRite 100 for two
minutes, then re-apply to reset system

18
When these lights illuminate together, the Cell reports salt levels below 1500.
Test the salt concentration of the water using an
independent test, with a calibrated salt meter. If the salt
level is below 1500, raise the salt level (refer to salt
addition table pg. 38). If fine, go to 2B.
Test the Salt Level
Step 2A
Desired Salt
Concentration:
1500-4500 PPM
Problem Detected and MIN LED
The Cell must be clean in order to report an accurate salt
reading. If the Cell is dirty, clean the Cell
(steps on pg.11-12). If Cell is clean, like the image above,
proceed to step 2C.
The cleanliness of the Cell plays a major role in the AquaRite 100’s ability to report salt levels
accurately.
Inspect the Cell
Step 2B
Remove
Calcium and
other debris
from the Cell

19
Problem Detected and MIN LED
When these lights illuminate together, the Cell reports salt levels below 1500.
Inspect Cell Vessel, verify Cell Plates are fully covered by
moving water. If NOT fully covered by moving water,
clear obstructions. If error persists, go to step 2D
Verify moving water fully covers Cell plates
Step 2C
Remove power to the AQR100 for two minutes.
Re-apply power to reset the system. If error does not
clear replace the cell (p/n) CCELL).
Step 2D
Turn power off for 2
mins, then back on
Remove power from the AQR100

20
MIN LED
Flashing
(Low Salt)
Is Cell clean and
free of debris or
calcium?
NO
YES YES
NO
Clean Cell using
procedures on
pg. 11-12
Does moving
water fully cover
Cell Plates?
NO
Clean filter or
clear plumbing
obstruction
Bring salt level
within range
Did error clear?
Replace Cell
p/n CCELL
Problem Detected: MIN LED
Is salt level
between 1500-
4500ppm?
Remove power
for 2 mins then
re-apply
Did error clear?
Problem solved
Did error clear? NO
NO
Did error clear?
NO
YES
YES
NO
YES
YES
When these lights illuminate together, the Cell reports salt levels below 1500.
*For verification of diagnosis contact Hayward Technical Support
908-355-7995