HealthCo Royal User manual

HealthCo Royal
Automatic Pump & Mattress
Fully Automatic Pump & Full Depth Replacement System
USER MANUAL
HealthCo Ltd
The Croft House, York Lane, Morthen, Rotherham, South Yorkshire S66 9JH
TEL: [phone] EMAIL: [e-mail]
WEB: www.healthcoltd.co.uk

CONTENTS
Important Safeguards............................................................................................................................................... 1
1. The Purpose of this Manual........................................................................................................................... 2
2. Product Description – Intended Use.......................................................................................................... 2
3. General Safety .................................................................................................................................................... 2
4. Contraindications for Use............................................................................................................................... 2
5. Intended User Prole....................................................................................................................................... 2
6. Installation Guide.............................................................................................................................................. 3
7. Operation Instruction...................................................................................................................................... 5
8. Maintenance & Troubleshooting................................................................................................................ 6
9. Cleaning & Disinfection Protocol................................................................................................................. 6
10. Specication........................................................................................................................................................ 8
11. EMC Related Notication ............................................................................................................................... 8
12. Waste Disposal .................................................................................................................................................13
13. Storage and Care.............................................................................................................................................13
14. Symbols Used...................................................................................................................................................13
15. Expected Service Life.....................................................................................................................................13
16. Warranty.............................................................................................................................................................14
17. Disclaimer ..........................................................................................................................................................14

IMPORTANT SAFEGUARDS
When using electrical products, especially when children are present, basic safety precautions
should always be followed, including the following:
This device can be used in home healthcare and professional healthcare environment.
DANGER - READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
DANGER – To reduce the risk of electrocution:
1. Always unplug this product immediately after using.
2. Do not use while bathing.
3. Do not place or store product where it can fall or be pulled into a tub or sink.
4. Do not place in or drop into water or other liquid.
5. Do not reach for product that has fallen into water. Unplug immediately.
WARNING – To reduce the risk of burns, electrocution, re or injury to persons:
1. A product should never be left unattended when plugged in.
2. Close supervision is necessary when this product is used by, on, or near children or physically
challenged individuals.
3. Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
4. Never operate this product if it has a damaged cord or plug, if it is not working properly, if
it is has been dropped or damaged, or dropped into water. Return the product to a service
centre for examination and repair.
5. Keep the cord away from heated surfaces.
6. Never block the air opening of this product or place it on a soft surface, such as a bed or
couch, where the air openings may be blocked. Keep the air openings free of lint, hair, and
the like.
7. Never drop or insert any object into any openings.
8. Do not use outdoors or operate where aerosol (spray) products are being used or where
oxygen is being administered.
9. DISCONNECT FROM SUPPLY CIRCUIT BEFORE OPENING.
10. The product has no user serviceable parts except for fuse replacement.
11. Keep the pump and sleeve away from sources of liquid and open ames.
12. Keep the pump and sleeve away from sharp objects.
13. If pain, irritation, numbness, swelling, or redness occurs discontinue use and contact a
healthcare professional.
14. Power cable & pump shall be placed at the foot-side of the patient to prevent any risk of
strangulation due to cable.
1

1.THE PURPOSE OF THIS MANUAL
This operation manual is mainly focused on the set up, cleaning and routine maintenance of
the HealthCo Royal Alternating Replacement System. We recommend keeping this manual
available to answer questions related to the system.
2. INTENDED USE
The HealthCo Royal Alternating Full Replacement System is primarily used for the treatment
and prevention of decubitus ulcers. HealthCo Royal Alternating Full Replacement System
comprises the latest technology in alternating mattress therapy which enables the mattress
to perform accurate pressure setting to individual patient’s needs. The Mattress System is
intended for use by those who are youth to geriatric.
3. GENERAL SAFETY
It is important to read the information in this user manual before you use your HealthCo Royal
system.
Please follow the guidelines below for your added safety and maintaining system performance.
• Maximum patient weight is 150kg for overlay and 180kg for replacement
• Avoid exposing pump to liquids.
• When cleaning do not use of Phenol based substances.
• Use HealthCo Royal pump with a HealthCo Royal mattresses only.
• This HealthCo Royal Alternating Full Replacement Mattress must be used on top of a bed
frame.
4. CONSTRAINTS FOR USE
The HealthCo Royal Alternating System should not be applied to patients suering from
polytrauma with fractures of spine, pelvis, extremities and skull. Patients with neurological
impairments and missing body perception need their physician’s prescription. Alternating
pressure should not be applied to pain or pain-sensitive patients.
People who suer from allergies against any of the substances used for mattress or cells body
should not be positioned on the mattress.
This product is designed for users whose age is above 12 years.
5. INTENDED USER PROFILE
• Education/Knowledge: 12 years+
• Language understanding:
- Read and understand ‘Westernised Arabic’ numerals when written in Arial font
- Understands hygiene
• Experience Requirement: Professional nursing support
• Permissible impairments: Except for constraints listed
• User cannot be the operator.
• This device can be used in home and professional healthcare environment.
2

3
6. INSTALLATION GUIDE
1. Unpack the system and place the control unit at the foot end of the bed.
2. Remove the existing mattress from the bed.
3. Place the HealthCo Royal Alternating Full Replacement System directly onto the bed frame
and position the air hose at the foot end of bed (mattress top cover indicates foot end).
4. Secure the HealthCo Royal mattress straps to the bed frame. .
5. Hang the control unit on the foot board of the bed frame.
6. Connect the mattress air hose to the pump.
7. Unzip the top cover to open up the inside of the mattress for checking purposes. Check air
hoses inside the mattress to make sure air hoses are not kinked and that the CPR valve is set
to“CLOSE”position (Fig. 2).
8. Plug in the control unit and turn it on.
9. When pump is turned on, the pump will default to “MAX” mode to quickly inate the air
mattress. The ination time may take up to 45 minutes. During this process the “AUTO”
LED indicator will be ashing to indicate automatic weight detection function is enabled.
NOTE: Air mattress ination time will be reduced if the air mattress is already partially
inated.
10. When the air mattress is fully inated, the pump will default to“Alternate”mode with“AUTO”
weight detection enabled. The user can now be positioned on the mattress.
11. The comfort setting can be manually adjusted by pressing the “Comfort” key
to select a desired comfort from Soft to Firm. Pressing down repeatedly on
the “Comfort” setting button will bring the control unit back to “AUTO” mode.
NOTE: “AUTO”mode will stop functioning when the manual adjustment through “Pressure
Setting”key is selected.
12. The air mattress pressure is constantly monitored by the control unit. Therefore, when the
pressure in the air mattress is lower than the set pressure, the “PRESSURE LOSS” indicator
will be illuminated and an audible alarm will be triggered after 5 minutes if the control unit
fails to inate the mattress to the set pressure within the time.
COMFORT CHECK
Re-check the pressure control setting on the pump unit. If required press Pressure Setting
buttons to increase or decrease the required rmness of the mattress using the patient
weight as an initial starting guideline.
Note: Manually adjusting the pressure setting level will overwrite the AUTO detection
function.
HAND CHECK
To check the patient is being properly supported, slide one hand in between the underside of
the air mattress base and the bed frame surface to ensure that the patient is not‘bottoming’
out. A gap of 1-2 inches between patients buttocks and bed base is an acceptable range and
an indication of correct pressure setting.
NOTE: We advise that the care giver performs the above ‘Hand-Check’ procedure on a
regularly basis during pump in operation.
13. In the case of a Power Failure, the pump will initiate visual and audible alarms to alert the
caregiver.

4
14. If an emergency mattress deation is required, turn the CPR valve to ‘’OPEN’’ position (Fig.
1). The mattress should deate within 30 seconds. To close CPR valve simply turn the valve
to the‘’CLOSE’’position (Fig. 2).
The mattress should be fully inated after approximately 45 minutes. If not, check the CPR
valve is set to“CLOSE” position and the air hose is rmly connected to the control unit.
Please ensure the mattress cover is fully zipped and CPR is set to “CLOSE” position after an
inspection. Once the mattress is fully inated, patient can be positioned on to mattress.
IMPORTANT: Please ensure that all care sta are trained and familiarised with the mattress
and this function.
CAUTION: During power outage, pump will stop functioning and the POWER LED indicator
will be ashing with an amber light and will alert user of a power failure also with an audible
alarm. The pump will return to its normal operation when power is resumed.
Fig. 1 Turn the dial to OPEN position
to release air.
Fig. 2 Turn the dial to CLOSE position to
inate air mattress.

5
7. OPERATION INSTRUCTION
Master Control Unit Features
251
ALTERNATE
AUTO
FIRM
STATIC
SOFT COMFORT
POWER FAILURE
LOW PRESSURE
LOCK
MODE HealthCo
Royal
Full Automatic System
3MAX
5
4 8
6
7
Description Item
1. Power Switch – Power On (Green LED), Standby (Amber LED),
2. Pressure Setting Button - allows for manual adjustment of pressures by pressing“Comfort”
button to select a desired comfort from “soft” to“Firm”. Repeatedly pressing the button
will bring the control unit back to“AUTO”mode.
(“AUTO”feature is enabled by default Max)
3. Max – fast inates the mattress to maximum pressure in static mode to perform nursing
procedure
4. Mode Button-allows for manual select Static or Alternating Mode
(MODE Sequence: DYNAMIC -> STATIC)
Static Mode-press to inate the mattress to a static surface. The pump will default back to
alternating mode after 20 minutes.
Alternate Mode – inates mattress in alternating mode
5. Alarm Mute –Press to mute the audio alarm and deferrers to 20 minutes if the problem is
not resolved.
6. Power Failure Indicator- Flashes an Amber LED and sounds an audio alarm to indicate a
power outage situation.
7. Pressure Lost Indicator-Flashes an Amber LED to indicate when control unit fails to inate
the mattress to the set pressure and will sound 5 mins after the visual alarm.
8. Lock/Unlock button allows user to manually lock/unlock the control panel for unwanted
attempt.
MATTRESS FEATURES
• Alternating therapy to prevent and
treat pressure ulcers
• Modularized design for easy air cell
replacement
• A vapour permeable, pliable and
stretchable nylon top cover provides
low shear, friction and moisture
protection
• Heavy duty polyester bottom cover
Function Pressure (mmHg)
MAX 60
AUTO 30~50
SOFTER 20
SOFT 25
MEDIUM 30
FIRM 40
FIRMER 50

8. MAINTENANCE & TROUBLESHOOTING
No daily maintenance is required. Or to maintain the condition of the alternating mattress
system, service the system regularly according to the schedule recommended by your
distributor. This equipment should only be serviced by a qualied and authorised technicians.
For common trouble shooting tips please refer to the table below.
Symptom Inspection Procedures Possible Solution
The control unit is not
functioning
1. Check for power source
connection
2. Check for blown fuses
1. Connect to proper power
source
2. Replace fuse
3. Refer to qualied service
technician if problem persists
PRESSURE LOSS LED is
constantly illuminated or
the mattress is not inating
while control unit is in
operation
1. Check for air leak from
air hoses connections.
2. Check for CPR valve
3. Check for air leak from
air cells
1. Ensure all connections are
properly secured
2. Ensure CPR valve is set to
“CLOSE” position
3. Replace damaged air cell if
necessary
4. Refer to qualied service
technician if problem persists
Pump is noisy 1. Make sure pump is
resting against a solid
surface
1. Reposition the pump
2. Refer to qualied service
technician if problem persist
If the problem is not resolved, please contact your sales representative for advice.
5. CLEANING & DISINFECTION PROTOCOL
It is very important to have a strict cross infection, cleaning and disinfection policy in line with
current Hospital/Nursing Home infection control guidelines.
1. Remove the bedding.
2. If necessary, inate the mattress.
3. Ensure that the power unit is o.
4. Unplug the power cord from the wall outlet.
5. Ensure that the underside of the mattress is clear of all sharp objects.
6. Examine the surface of the power unit and mattress assembly components for visible
blood or body uids.
7. Perform one of the following:
- If blood is present, decontaminate the whole mattress product in line with current
hospital or Nursing Home Guidelines.
- If blood is not present, remove any soil from the cover with paper towels.
NOTE: Check underside of cover for‘strike-through’. If grossly soiled, the cover should be
removed, cleaned and decontaminated.
8. Using a clean sponge or paper towel, wipe down the cover surface and cells with a diluted
detergent solution or recommended cleaner disinfectant or other germicidal detergent
solution.
9. Cleaning and disinfection may be carried out on the cover with hand hot water and a
neutral detergent or with a sodium hypochlorite solution (0.1% or 1000 parts per million
available chlorine).
6

10. Alternatively remove the cover and launder, 70º C (160º F), using normal detergents. It is
essential that articles be thoroughly dried after all cleaning procedures and before storage
11. Perform the following steps to clean the power unit and hose ttings:
- Wipe all controls, chassis and hose ttings with a damp cloth and a mild detergent.
- Using a nylon brush, gently clean all crevices as they can contain micro-organisms.
- Air dry all treated surfaces.
WARNING:
• Switch o the electrical supply to the pump and disconnect the power cable from the
mains before cleaning and inspection.
• Protective clothing should be worn when performing cleaning procedures.
• Do not use Phenol based cleaning solution.
All equipment should be inspected. Any item that is visibly soiled with the patient’s blood or
other body uids should be properly cleaned or removed. It is recommended that the system
is clean regularly and after each patient use.
In many cases it will be only be necessary to remove the mattress cover for cleaning. If there is
obvious soiling a complete cleaning or decontamination will be required.
Replace Air Filter
1. Remove Air lter and Replace a new Filter.
2. Use a soft bristle brush to remove dust and dicult dried-on soil.
7

10. SPECIFICATION
Master Control Unit
8
Model No. P-16AD Pump (M16-12)
Size (mm) 250(L)x110(W)x210(H)
Weight (Kg) 2.2
Cycle Time (min) 12 min
Min/Max Pressure 20 ~ 60 mmHg +/- 6 mmHg
Max Flow-rate >4.5 L/min
Rated Voltage AC 100-240V, 50/60Hz
Max Current 0.2-0.1A
Fuse Rating T2AL 250V
Protection Type Class II, Type BF
Not AP or AGP type
Ingress of Water Protection IP21
Mode of Operation Continuous
Operation Temperature 15ºC to 40ºC (59ºF to 104ºF)
Operation Humidity Operation: 30% to 75% non-condensing
Operation Atmospheric
Pressure Range
700.hPa to 1060 hPa
MATTRESS REPLACEMENT
Dimension in mm (L x W x H) 2000 x 880 x 200
Weight 8 Kg
Material: Top Cover: PU laminated Nylon
Base Cover: PVC laminated Polyester
Weight Capacity 180kg
11. EMC RELATED NOTIFICATION
Warning: Medical electrical equipment needs special precautions regarding EMC and needs
to be installed according to the EMC information provided. Careful consideration of this
information is essential when stacking or collocating equipment and when routing cables and
accessories.
Warning: RF mobile communications equipment can eect medical electrical equipment.

9
Recommended separation distance between portable and mobile RF communications
equipment and the HealthCo Royal
The HealthCo Royal is intended for use in an electromagnetic environment (for home
healthcare and professional healthcare) in which radiated RF disturbances are controlled. The
customer or the user of the HealthCo Royal can help prevent electromagnetic interference
by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the HealthCo Royal as recommended below, according to the
maximum output power of the communications equipment.
Rated maximum
output power of
transmitter
W
Separation distance according to frequency of transmitter
m
150 kHz to 80 MHz
d = 1,2
80 MHz to 800 MHz
d = 1,2
800 MHz to 2,5 GHz
d = 2,3
0,01 N/A 0,12 0,23
0,1 N/A 0,38 0,73
1 N/A 1,2 2,3
10 N/A 3,8 7,3
100 N/A 12 23
For transmitters rated at a maximum output power not listed above, the recommended
separation distance d in metres (m) can be estimated using the equation applicable to the
frequency of the transmitter, where P is the maximum output power rating of the transmitter
in watts (W) according to the transmitter manufacturer.
NOTE 1 : At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 : These guidelines may not apply in all situations. Electromagnetic propagation is
aected by absorption and reection from structures, objects, and people.
Manufacturer’s declaration-electromagnetic emissions
The HealthCo Royal is intended for use in the electromagnetic environment (for home healthcare
and professional healthcare) specied below.
The customer or the user of the HealthCo Royal should assure that it is used in such an environment.
Emissions Test Compliance Electromagnetic Environment-Guidance
(for home healthcare environment)
RF emissions
CISPR 11 Group 1
The HealthCo Royal uses RF energy only for its
internal function. Therefore, its RF emissions are
very low and are not likely to cause any interference
in nearby electronic equipment.
RF emissions
CISPR 11 Class B The HealthCo Royal is suitable for use in all
establishments, including domestic establishments
and those directly connected to the public low-
voltage power supply network that supplies
buildings used for domestic purposes.
Harmonic emissions
IEC 61000-3-2 Class A
Voltage Fluctuations/
icker emissions
IEC 61000-3-3
Compliance

10
Manufacturer’s declaration-electromagnetic immunity
The HealthCo Royal is intended for use in the electromagnetic environment (for home
healthcare and professional healthcare) specied below.
The customer or the user of the HealthCo Royal should assure that it is used in such an
environment.
Immunity Test IEC 60601
Test Level Compliance Level
Electromagnetic
Environment-Guidance
(for home healthcare and
professional healthcare)
Electrostatic
discharge (ESD)
IEC 61000-4-2
Contact:±8 kV
Air±2 kV,±4 kV,±8
kV,±15 kV
Contact:±8 kV
Air±2 kV,±4 kV,±8
kV,±15 kV
Floors should be wood,
concrete, or ceramic tile.
If oors are covered with
synthetic material, the
relative humidity should be
at least 30 %.
Electrical fast
transient/burst
IEC 61000-4-4
±2 kV for power
supply lines
±1 kV for input/
output lines
+ 2kV for power
supply lines+ Not
applicable
Mains power quality
should be that of a typical
for home healthcare and
professional healthcare
environment.
Surge
IEC 61000-4-5
+ 0.5kV, +1kV line(s)
to line(s)
+ 0.5kV, +1kV,+ 2kV
line(s) to earth
+ 0.5kV, +1kV
line(s) to line(s) Not
applicable
Mains power quality
should be that of a typical
for home healthcare and
professional healthcare
environment.
Voltage Dips, short
interruptions and
voltage variations
on power supply
input lines IEC
61000-4-11
Voltage dips:
0 % UT; 0,5 cycle
0 % UT; 1 cycle
70 % UT; 25/30
cycles
Voltage
interruptions:
0 % UT; 250/300
cycle
Voltage dips:
0 % UT; 0,5 cycle
0 % UT; 1 cycle
70 % UT; 25/30
cycles
Voltage
interruptions:
0 % UT; 250/300
cycle
Mains power quality
should be that of a typical
for home healthcare and
professional healthcare
environment. If the user of
the HealthCo Royal requires
continued operation during
power mains interruptions,
it is recommended that the
HealthCo Royal be powered
from an uninterruptible
power supply or a battery.
Power frequency
(50/60 Hz)
magnetic eld
IEC 61000-4-8
30 A/m
50 Hz or 60 Hz
30 A/m
50 Hz, 60 Hz
The HealthCo Royal power
frequency magnetic
elds should be at levels
characteristic of a typical
location in a typical for
home healthcare and
professional healthcare
environment.
NOTE UT is the a.c. mains voltage prior to application of the test level.

11
Manufacturer’s declaration-electromagnetic immunity
The HealthCo Royal is intended for use in the electromagnetic environment (for home healthcare and
professional healthcare) specied below.
The customer or the user of the HealthCo Royal should assure that is used in such and environment.
Immunity
Test
IEC 60601
Test Level
Compliance
Level
Electromagnetic Environment-
Guidance (for home healthcare
and professional healthcare
environment)
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
3 Vrms:
0,15 MHz – 80 MHz
6 Vrms:
in ISM and amateur
radio bands
between
0,15 MHz and 80
MHz
80 % AM at 1 kHz
e)
10 V/m
80 MHz – 2,7 GHz
b)
80 % AM at 1 kHz c)
3 Vrms:
0,15 MHz – 80
MHz
6 Vrms:
in ISM and
amateur
radio bands
between
0,15 MHz and 80
MHz
80 % AM at 1
kHz e)
10 V/m
80 MHz – 2,7
GHz
80 % AM at 1
kHz
Portable and mobile RF
communications equipment should
be used no closer to any part of the
HealthCo Royal including cables, than
the recommended separation distance
calculated from the equation applicable
to the frequency of the transmitter.
Recommended separation distance:
d = 1,2 √P
d = 1,2 √P 80MHz to 800 MHz
d = 2,3 √P 800MHz to 2,7 GHz
Where P is the maximum output
power rating of the transmitter
in watts (W) according to the
transmitter manufacturer and d
is the recommended separation
distance in metres (m).
Field strengths from xed RF
transmitters, as determined by an
electromagnetic site survey, ashould
be less than the compliance level in
each frequency range.b
Interference may occur in the vicinity
of equipment marked with the
following symbol:
NOTE1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE2 These guidelines may not apply in all situations. Electromagnetic propagation is
aected by absorption and reection from structures, objects and people.
a. Field strengths from xed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV
broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic
environment due to xed RF transmitters, an electromagnetic site survey should be
considered. If the measured eld strength in the location in which the HealthCo Royal is
used exceeds the applicable RF compliance level above, the HealthCo Royal should be
observed to verify normal operation. If abnormal performance is observed, additional
measures may be necessary, such as re-orienting or relocating the HealthCo Royal.
b. Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 3 V/m.

Manufacturer’s declaration-electromagnetic immunity
Test specications for ENCLOSURE PORT IMMUNITY to RF wireless communications equipment
The HealthCo Royal is intended for use in the electromagnetic environment (for home healthcare and
professional healthcare) specied below.
The customer or the user of the HealthCo Royal should assure that it is used in such an environment.
Test
frequency
(MHz)
Band a)
(MHz) Service a) Modulation b)
Maximum
power
(W)
Distance
(m)
Immunity
Test Level
(V/m)
Compliance
LEVEL (V/m)
(for home
healthcare)
385 380-390 Tetra 400
Pulse
modulation b)
18 Hz
1,8 0,3 27 27
450 430-470 GMRS 460,
FRS 460
FM c)
±±5 kHz
deviation
1 kHz sine
2 0,3 28 28
710
704-787
LTE Band
13,
17
Pulse
modulation b)
217 Hz
0,2 0,3 9 9745
780
810
800-960
GSM
800/900,
TETRA 800,
iDEN 820,
CDMA 850,
LTE Band 5
Pulse
modulation b)
18 Hz
2 0,3 28 28
870
930
1720
1700-
1990
GSM 1800;
CDMA
1900;
GSM 1900;
DECT;
LTE Band
1, 3,
4, 25; UMTS
Pulse
modulation b)
217 Hz
2 0,3 28 28
1845
1970
2450 2400-
2570
Bluetooth,
WLAN,
802.11
b/g/n,
RFID 2450,
LTE Band 7
Pulse
modulation b)
217 Hz
2 0,3 28 28
5240
5100-
5800
WLAN
802.11
a/n
Pulse
modulation b)
217 Hz
0,2 0,3 9 95500
5785
NOTE If necessary to achieve the IMMUNITY TEST LEVEL, the distance between the transmitting antenna and
the ME EQUIPMENT or ME SYSTEM may be reduced to 1 m.The 1 m test distance is permitted by IEC 61000-4-3.
a. For some services, only the uplink frequencies are included.
b. The carrier shall be modulated using a 50 % duty cycle square wave signal.
c. As an alternative to FM modulation, 50 % pulse modulation at 18 Hz may be used because while it
does not represent actual modulation, it would be worst case.
12

13
12. WASTE DISPOSAL
This Product has been supplied by an environmentally conscious manufacturer and complies
with the WEEE.
This product may contain substances that can be harmful to the environment if disposed of
in places that are not approved by your state, local or federal laws. Please be environmentally
responsible and recycle this product through your recycling facility at its end of life.
13. STORAGE AND CARE
Master Control Unit:
• Check the power cord and plug for abrasions and excessive wear.
• Plug in the unit and verify air ow from the hose connection ports.
• Place in plastic bag for storage.
Mattress:
• Check the air manifold for kinks or breaks and replace if necessary.
• Set CPR valve to“OPEN”and disconnect the air hose from the control unit. The mattress
will now deate and can be packed for storage.
It is recommended that the following proceedings are used whenever the system is being
stored or transported to another location:
Temperature Limitations: 5°C (41°F) ~ 60°C (140°F)
Relative Humidity: 30% ~75%
14. SYMBOL DEFINITION
Type BF
Protection Against Electronic
Shock
Class II Equipment
Waste Disposal Refer to Instruction Manual
Alternating Current
15. EXPECTED SERVICE LIFE
The HealthCo Royal pump has an expected service life of 5 years. To maintain the condition
of the pump have it serviced regularly according to the recommended schedule. Do NOT use
unapproved accessories or attempt to modify, disassemble or otherwise misuse the system..

14
16. WARRANTY
• HealthCo warrants this equipment to be free from defects in material and workmanship
for up to 12 months from the date of delivery.
• All warranty work will be performed at the service address below, shipping charges
prepaid.
• At Manufacturers discretion we agree to service, repair or replace any equipment or part
found to be defective at no charge.
• This warranty excludes equipment damaged through shipping, tampering, improper
maintenance, carelessness, accident, negligence, misuse, or which has been altered,
repaired or dismantled other than with the manufacturer’s written authorisation and by its
approved procedures and by properly qualied technicians.
• In no event shall HealthCo be liable for any direct, indirect or consequential damage or
loss resulting from the use of equipment.
17. DISCLAIMER
WARNING: The use of side rails and other restraints can result in injury or death - through
potential entrapment and potential patient falls. Please see MHRA Device Bulletin DB 2006(06)
for details.
WARNING: Risk of electrical shock, serious injury or death. Only authorised technicians should
open the pump unit for servicing and maintenance procedures. Electrical equipment can be
extremely dangerous if damage or misused.
WARNING: Before any cleaning or disinfection procedure, ensure that the pump system is
switched o and unplugged from the mains power supply.

15
LEGAL DISCLAIMER
A. Terms such as ‘Medium Risk’, ‘High Risk’ and ‘Very High Risk’ are a description of a person’s
risk levels, these persons may be at danger of developing a pressure sore at the higher risk
status level. These risk levels are assessed by nurses and as there is a variability between
nurse measurements/observations. Descriptive risk levels should only be used as guideline
for the risk assessment methods being used.
B. HealthCo uses these factors and terms based on the existing market research and internal
research to show the suitability and eectiveness of the pressure care systems provided.
Internal and external research is and will always be ongoing. These risk factors should not
be taken as prescriptive criteria.
C. HealthCo support surfaces should be seen as an aid to care and DO NOT replace the need
for good nursing care and intervention. All HealthCo products must be used as part of an
individualised care plan which include proper nursing practices i.e. turning/re-positioning,
and regular patient skin assessments.
D. Pressure relieving equipment alone will not prevent pressure ulcers. Pressure ulcers are
multi factorial and many external and internal factors cause them to develop. It is up to
the professional judgement of the nurse to assess the risk and develop a care plan which
prescribes suitable pressure reducing/relieving equipment and external care. Some
pressure sores are inevitable due to falls and periods of immobility these sores can develop
hours after the injury, in these instances a pressure ulcer can develop and HealthCo cannot
guarantee the use of the equipment alone will prevent pressure ulcer formation.
E. The mattress usage guidance within this user guide in relation to clinical guidance, should
always be operated in accordance with best clinical practice outlined by the care giver.