Hearing Assist RaCharge HA-802 User manual

User Manual
ReCharge!
A/2
HA-802 Hearing Aid with App Control

Contents
Preface ................................................................................................ ...
Features .............................................................................................. ...
Preparation. ........................................................................................ ...
Operation. ..............................................................................................
Charging system..................................................................................
Hearing Aid assembly ..........................................................................
Turning ON and OFF ..........................................................................
Volume control.....................................................................................
How to wear your Hearing Aid............................................................
How to use the APP............................................................................
Maintenance ...................................................................................... ...
Troubleshooting..................................................................................
Charging system.................................................................................
Whistling/Feedback noise helpful tips................................................
Sound tube cleaning and care............................................................
Cleaning care and precautions...........................................................
Appendix ............................................................................................. ...
..................................................................................
FDA information...................................................................................
Service and warranty..........................................................................
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eface
1
This user manual only applies to the 2019+ model HA-802 behind-the-
ear (BTE) rechargeable hearing aid.
Intended use
This BTE Hearing is an electronic device which amplifies sounds from
the surrounding environment. It will help people with mild to moderate
hearing loss or those who just want to enhance their ability to hear
conversations in a noisy environment.
Precautions
Please consult with your hearing healthcare professional first if you have
any questions about your hearing or your hearing instrument.
THE MANUFACTURER RESERVES THE RIGHT TO MODIFY THE TECHNICAL
SPECIFICATIONS OF THE PRODUCT WITHOUT ANY PRIOR NOTICE.
Hazard Warnings and Product Safety
Hazard Warnings
to to
, and pets
If pain, kin irritation in the ear or excessive accelerated
earwax consult a physician.
In the unlikely case of the dome being stuck in your ear canal, t is
highly recommended that you see a physician for safe removal of the
dome.
– Please read before using your hearing instrument the first time.

4
atures
*
**Charging indicator light
***ON/OFF switch
Charging contact
Earcap
Sound tube
Retention lock
2
5
4
3
6
1
3
Hazard Warnings (continued)
Hearing Aids are not designed to restore normal hearing and will not
prevent or improve a hearing impairment resulting from organic conditions.
manual.
Proper disposal of electronic products protects our environment. At the end
of its useful life, rather than dispose of the hearing aid, please contact
Hearing Assist and return it to us so we can recycle the product contents.
NOT SUITABLE FOR USE BY ANYONE UNDER 18.
FOR MILD TO MODERATE HEARING LOSS.
Microphone

1 x Right tube
1 x Package of domes
A full charge takes about 3 hours, and will allow up to 18 hours of
use.
Recharging process will automatically shut off when battery is fully charged
.
To maximize the extended life of the battery, keep the hearing in the
charging base when not in use for an extended period of time.
WARNING:
Place hearing into the charging base.
We recommend prior
When hearing is placed correctly in the charging base the
Program will glow blue to indicate that the
.
eration
Charging ystem
5 6
eparation
Kit includes:
1 x Charging base 1 x Left tube
1 x User manual 1 x AC adapter
1 x Cleaning tool 1 x USB cable
Battery helpful tips
NOTICE: The charging base
base
HA-802

Full charging time: 3 hours
Duration of use: 18 hours of normal use.
each use
Instrument, sound tube and earcap assembly:
Your hearing aid consists of three basic parts: the hearing aid housing,
sound tube and earcap. Your hearing aid will arrive fully assembled,
but if you choose to select another earcap, follow these instructions:
1. Align earcap opening over the
grooves of the sound tube and press
to secure proper fitting.
2. Align the sound tube opening with
the threaded connector on the
hearing aid and twist in a clockwise
direction until snug.
Note: sound tubes and earcaps are
RED lettering on sound tube is for the right ear
BLUE lettering on sound tube is for the left ear
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2
1
Hearing Aid Assembly

1 2 3
Turn ON/OFF – Press and HOLD the for about 3
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NOTE: efore wearing the ,
1. Place your hearing over the top of your ear.
2. Hold the tube close to the earcap with your thumb and forefinger.
nsert the earcap into your ear canal until the tube sits flush against
the side of your head. The dome should fit in your ear canal snugly, but not
tight.
3. Using your index finger, tuck the retention lock into the edge of the bowl of your
ear just above the area of the ear lobe.
SW
HearingAssist
Download HearingAssist APP
from the App Store or Google Play
All volume, frequency and other sound adjustments are conducted from within
the Sound Enhancement portion of the HearingAssist APP. Proceed to pages
11-18 for more details.
How to Wear your Hearing Aid
Volumn Control

How to use the App
11
1. Link your App
Step 1: Go to App Store or Google Play to search and download the
HearingAssist App
HearingAssist
Step 2: Enable Bluetooth connection on the Smart device/phone before
opening/starting the HearingAssist App.
Note: For iOS 9 or later, iPhone 5 or above; Android 6.0 or later.
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Step 3: Register your profile (Optional), following the prompts in the below
images.
Linking your ReCharge! hearing aids to your smart device using the
HearingAssist App will optimize the amplification settings based on the user's
Hearing Check results. The HearingAssist App also provides greater user
over program settings, volume, individual frequency ranges and more.
control

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Step 4:Register/Connect the hearing aids to the HearingAssist APP
* Search device by enter SETTING＞My Device. If both hearing aids are being
setup, connect/register one at a time.
** Connect device - select the appropriate side, left or right, of the hearing
aid you are connecting .
Rename your hearing aids within the APP (Optional) , If connecting two
hearing aids, rename them one at a time.

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2. Hearing Check
ReCharge!
screen shows an active 'waving' line on the side of the testing
aid.
Step : Confirm 'I Hear it' or 'Don't hear it' in all testing frequencies.
'See Result' at bottom of the screen.
Step 2: User will be asked if they Hear or Do Not Hear

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3. Sound enhancement
Step :
xample of 'Hearing Check' result after being Optimized.
.
elect Recheck icon to redo the
hearing check.
Within the Sound Enhancement portion of this APP, users have control

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Band settings: variable setting of for each hearing aid can
only be done independently.
4. Setting both hearing aids
If you wear two hearing aids at the same time, you can customize the
hearing experience for each device independently.
olume control & Loud Sound Protection :
Touch the button in the bottom middle to lock or unlock each setting.
Lock: To adjust the both ear devices at the same time.
Unlock: To adjust each device independently.

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18-
.
Standard program setting and recommended use environment:
Program 1 Program 2 Program 3 Program 4
Restaurant TrafficAll around Outdoors
Mode setting:
By App (Recommended): .
By utton (On device):
Your hearing aid is preprogrammed with 4 different listening programs to allow
you to have more control of your listening experience. The programs are labeled
within the app as "1. All around, 2. Restaurant, 3. Traffic, and 4. Outdoors". Note
that these are simply suggestions based on most users needs within these
particular environments, and the best practice is to use all programs to
discover the one that suits your personal needs best. These programs can
be selected within the control of the app (which will adjust both hearing aids at
once), as well as with the physical push of the Program Button (which will adjust
only one hearing aid). When the hearing aid is turned on, it will revert to the last
program set by the user. Pressing of the Program Button or selecting the
program on the app interface will change the program accordingly. Your hearing
aid will emit a ‘beeping’ signal that will help you identify the program you are in.
Example: program 1 will emit 1 beep, program 2 will emit 2 beeps, etc.

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intenance
Troubleshooting
SYMPTOM
No/low
sound
Whistling or
feedback
POSSIBLE CAUSE
Low battery
Built-up wax in the earcap
Excessive ear wax
Volume set too low
Improper earcap insertion
Hearing change
Improper earcap insertion
Hearing aid damaged
SOLUTION
Recharge the hearing aid
Clean or replace the earcap
Consult your physician
Turn up the volume
Re-insert the earcap
Contact your hearing care professional
Contact
Earcap is wrong size or damaged gnittifrettebrowenhtiwecalpeR earcap
1. How do I charge my hearing aid
Connect the charging base with the included Micro-USB cable.
to charge the hearing aid.
2. How long will it take for my hearing aid to charge?
It takes approximately 3 hours to fully charge your hearing aid.
3. How long will my fully charged hearing aid work until the next charge?
, the fully charged hearing aid will work up to
18 hours. I
smaller usage duration.
4. How do I know when my hearing aid is fully charged?
LED light indicator turns GREEN when fully charged.
LED light indicator stays BLUE during the charging process.
Charging System
Re-insert into your ear so that the earcap
is flush with the walls of the ear canal

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.
5.
your hearing aid will turn
OFF automatically to allow for a faster charging cycle.
6. How ?
T
hearing aid is kept in the charging base.
7 . Can I replace the built-in battery?
manufacturer.
8 . How do I know when the battery is going to run out?
There is a light audible beep that will indicate low battery function.
Performance of the Hearing Aid will also be affected until recharged.
Whistling is common in and is also known as 'feedback'.
is caused by amplified sound leaving the ear
into the microphone and being re-amplified. The following tips will help
reduce the effect of noise:
1. Secure the positioning of the earcap within the ear.
Feedback/whistling noise will stop when the hearing aid is securely
fitted/ sealed in the ear with the best fitting earcap size.
2. Lower the volume.
Keep volume at a lower setting before inserting the instrument in your ear.
Clear the ear canal of wax or debris.
.pu-tliubxawevissecxerofkeeS
Replace the earcap or tube.
Change to a new earcap with a
Make sure the ear tube is not broken or torn.
Whistling/Feedback Noise Helpful Tips

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Sound Tube Cleaning and Care
Care of the sound tube
Use a soft cloth to remove any dirt and moisture after each use. The provided
Brush Cleaning Line are for removing debris / wax built-up inside the sound
tube and earcap.
Replacement and cleaning of sound tube
1. To replace - rotate the sound tube counter-clockwise from the hearing aid
case until loosened for removal. Replacement tubes and earcaps are
available from Hearing Assist.
2.To clean - Insert the cleaning line through the threaded end of the tube,
push the cleaning line all the way through the tubing until the tip of the
cleaning line comes through the end of the dome.
3. To reassemble the sound tube, simply reverse the removal process by
tightening the tube and the hearing aid connector with a clockwise motion
until the two flat surfaces are flush together.

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Good health practice requires that a person with a hearing loss have a medical
evaluation by a licensed physician (preferably a physician who specializes in
diseases of the ear) before purchasing a hearing aid. Licensed physicians who
specialize in diseases of the ear are often referred to as otolaryngologists,
otologists or otorhinolaryngologists.The purpose of medical evaluation is to
assure that all medically treatable conditions that may affect hearing are identified
and treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give you a written statement
that states that your hearing loss has been medically evaluated and that you may
be considered a candidate for a hearing aid. The physician will refer you to a
Hearing Healthcare Professional for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to
assess your ability to hear with and without a hearing aid. The hearing aid
evaluation will enable the healthcare provider to select and fit a hearing aid
to your individual needs.
Notice to Hearing Healthcare Providers
A hearing aid dispenser should advise a prospective hearing aid user to consult
promptly with a licensed physician (preferably an ear specialist) before dispensing
a hearing aid. If the hearing aid dispenser determines through inquiry, actual
observation, or review of any other available information concerning the
prospective user, that the prospective user has any of the following conditions,
then consult a physician.
FDA Information
If you have reservations about your ability to adapt to amplification, you
should inquire about the availability of a trial/rental or purchase-option program.
Many Hearing Healthcare Professionals now offer programs that permit you to
wear a hearing aid for a period of time for a nominal fee after which you may
decide if you want to purchase the hearing aid.

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Stop Using Hearing Aids and Consult a Physician if:
* Hearing in one or both ears worsened.
* Your ear becomes occluded with excessive ear wax.
* Hearing does not improve while using the provided hearing aid.
* You develop an infection in your ear or ear canal.
* Skin irritation develops in or around your ear canal.
* Visible congenital or traumatic deformity of the ear.
* Unilateral hearing loss of sudden or recent onset within the previous 90 days.
* History of active drainage from the ear within the previous 90 days.
* Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz),
1000Hz, and 2000 Hz.
* History of sudden or rapidly progressive hearing loss within the previous 90 days.
* Visible evidence of significant cerumen accumulation or a foreign body in the ear
canal.
* Acute or chronic dizziness.
* Pain or discomfort in the ear.
Children With Hearing Loss
In addition to seeing a physician for a medical evaluation, a child with a hearing
loss should be directed to an audiologist for evaluation and rehabilitation. Hearing
loss may cause problems in language development, educational growth, and
social growth of a child. Training and experience qualify an audiologist to assist in
the evaluation and rehabilitation of a child with a hearing loss. This hearing aid is
Special care should be exercised in selecting and fitting a hearing aid whose
maximum sound pressure level exceeds 132 decibels because there may be
risk of impairing the remaining hearing of the hearing aid user.
A hearing aid will not restore normal hearing and will not prevent or improve a
hearing impairment resulting from organic conditions. In most cases infrequent
use of a hearing aid does not permit a user to attain full benefit from it. The use
of hearing aid(s) is only part of hearing rehabilitation and may need to be
supplemented by auditory training and instruction in lip reading.

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.
Service and Warranty
FDA Registration #: 3007386887
FDA Owner/Operator #: 10028285
This is a Class 1 Hearing Aid device under FDA
Regulations per 21 C.F.R. Sec 874.3300
Made in China
CE Statement
This product is CE marked according to the provision of the Council Directive
93/42/EEC. Here by NewSound Technology Co.,Ltd declares that this product
is in compliance with the essential requirements and other relevant provisions
of Directive 93/42/EEC