Hearmore EXCITE HM05A-BTE User manual

Hearmore
Reconnect with Life
Hearmore EXCITE HM05A-BTE
User Manual

User manual
Hearmore EXCITE HM05A-BTE
Hearmore EXCITE customised
Behind-The-Ear Hearing Aid.

Contents
Preface 1
Features 3
Battery tting 4
Fitting the tube and dome 6
Operation 7
How to wear your
hearing aid 7
Volume control 10
Program modes 11
Replacing the battery 12
Maintenance 13
Cleaning and
changing tubes 13
Low battery warning 15
Caring for batteries 16
Troubleshooting guide 17
Appendix 19
Operating conditions 19
Technical data 19
Manufacturer 20

1
Hearmore Reconnect with Life
Preface
Reconnect with Life! Hearing
aids do more than just make
sounds louder. They help you
reconnect back into family and
community life; this is what
excites people the most. So to
get the most benet from your
new EXCITE series hearing aid,
please read this manual carefully.
Your EXCITE series hearing aid is
a quality precision device made
following the highest standards
of craftsmanship, engineered
to be discrete, comfortable and
durable. It is important that
you understand what to expect
from your hearing aid. Most
important, although hearing
aids will bring you more volume
of sound, they will not restore
perfectly the way you use to hear
sounds, including speech and
music. The EXCITE models have
more features than the ENJOY
range and can be customised
to compensate for your hearing
loss. It may take some time for
you to adjust to the new sounds
you hear and in fact it usually
takes 3-4 weeks to fully adjust.
Your EXCITE hearing aid has been
customised to compensate for
your specic and unique hearing
loss prole. There are four
operating modes programmed
into your hearing aid that will suit
dierent environments.

2
Intended Use
The EXCITE HM05A-BTE
hearing aid is an electronic
device that amplies the sound
from your surroundings. It is
intended to help the hearing
impaired to recover their
hearing by compensating for
their hearing loss.
Precautions
It is suggested that you do not
wear hearing aids if you have an
ear infection or open wounds in
your ear.
WARNING
If the hearing aid produces
excessively loud sounds,
remove the device and contact
your Hearmore representative.
WARNING
A Magnetic Resonance Imaging
(MRI) scan could damage
your hearing aid and aect its
performance. Ensure that your
hearing aid is removed before
having an MRI scan, CT scan or
XRAY.
THE TECHNICAL
SPECIFICATIONS OF
THIS PRODUCT ARE
SUBJECT TO CHANGE
WITHOUT NOTICE.

3
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Features
1
2
3
4
5
1. Earhook
2. Volume Control
3. Programming Port cover
4. Program Mode Switch
5. Battery door
Store in a safe dry place.
Figure 1
The EXCITE BTE is designed to
neatly t Behind-The-Ear, with
either an earhook and tube, or
sound tube, which is connected to
an eartip that ts comfortably in
your ear canal.
Programming Port

4
CAUTION: Batteries are
dangerous if swallowed! Keep
batteries out of the reach of
children. Never put batteries in
your mouth for any reason as
they are easily swallowed. In the
event that a battery has been
swallowed, seek immediate
medical attention.
Battery tting
Your EXCITE BTE hearing aid
uses Battery Type 13. Fitting the
Battery into the hearing aid is a
straightforward process.
With your nger gently open the
Battery door (Figure 1)
Place the battery into the battery
compartment. The battery
is shaped in such a way such
that it will t into the battery
compartment in only one
way. The battery door will not
close if the battery is inserted
incorrectly.
Note the (+) on the battery side.
There is no need to use excessive
force to close the door.
Once the Battery Door is closed
the hearing aid will turn on
automatically.
Batteries and accessories can
be purchased on-line from the
Hearmore website
www.hearmore.com.au

5
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TO TURN ON
When the battery door is closed
your hearing aid will turn on after
5 seconds to allow you time to t
the hearing aid in your ear. Why
the time delay? Hearing aids
can often produce high-pitch
whistling sounds when your
hand is placed around or close to
the hearing aid. The time delay
allows for a more comfortable
tting experience.
TO TURN OFF
Simply remove the hearing aid by
grasping the tubing close to the
earbud and remove from the ear
canal. Then remove the hearing
aid from the top of the ear. To
turn o your device, simply open
the battery door completely.

6
Fitting the tube & dome
Your EXCITE hearing aid has
basically 3 parts.
1. Sound amplifying unit
2. Connecting sound tube
3. Dome that ts in the
ear canal
The dome connects directly
with the sound tube. Push the
dome over the grooves on the
tube to mount it. There are 3
sizes of domes for dierent ear
canal sizes. Use the dome that
provides the best comfort and t
for you.
Attaching the sound tube
Hold the end of the sound tube in
one hand and the hearing aid in
the other. Line up the sound tube
on top and push onto the adaptor
that sticks out of the hearing
instrument case. There is no need
to twist the tube when you push
it on.

7
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Operation
How to wear your hearing aid
1. Clean your ear of any
visible wax.
Make sure the device is on (see
page 5). Note you will have 5
seconds to t the hearing aid
once the battery door is closed.
If you take longer than this
the hearing aid may produce
whistling sounds. This is normal
but it may be unpleasant to hear.
It will take some practice at rst.
But after a few times you will be
able to t your hearing aid with
relative ease.
2. Hold the tubing with your
thumb and index nger close to
the ear dome. (Figure A)
3. Place the instrument over
the top of the ear.
4. Gently insert the ear dome
into your ear canal.
Move the retention lock into
position by lifting and placing
it into the bowl of your ear.
The retention lock is a piece of
plastic that extends beyond
the dome. The retention lock
ts in the bowl of your ear and
helps to secure the hearing aid
in place.

8
A B
C D

9
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10
Volume control
To adjust the volume, rotate
the volume control using your
ngertip. There are numbers on
the dial that shows the volume
setting. The number “1” is the
lowest while “4” is the loudest.
Note that before tting the
hearing aid it is good practice to
set the volume to “1” and then
adjust the volume higher to your
liking after tting. You may hear
whistling sounds when your
hand is near the hearing aid if
the volume is set too loud. If the
whistling sound still remains
when your hand is away from the
hearing aid then you should turn
down the volume.

11
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Selecting the custom
program modes
The program mode switch is
used to select from one of four
custom program modes stored
in your EXCITE hearing aid.
Each mode has been chosen for
dierent environments.
Mode 1 is set for general use.
Mode 2 is suitable for noisy/
restaurant environments.
Mode 3 should be used for
listening to TV or music.
Mode 4 selects the audio
Induction loop and can be used
with telephones or in movie
theatres.
You can choose the mode
that helps you the most in
the particular setting you are
in. Here’s how you can cycle
through the program modes.
When your hearing aid is turned
on it will start in Mode 1.
When the program mode switch
is pressed the hearing aid will
switch to the next program
mode and it will play a number
of beeps. The number of beeps
tells you what program mode
the hearing aid is in: One beep
for mode 1, two beeps for mode
2, etc.
If you have two hearing aids,
ensure that the same program
mode is selected for both
hearing aids.

12
Replacing the battery
1. Open the battery door and
remove the old battery.
2. Remove the protective foil
from the new battery.
3. Insert the new battery, be
sure that the plus (+)
is facing up.
4. Close the battery door.
Important: Handle the battery
door gently. The operation
requires only a minimum of force.
If there is any resistance when
closing the battery door, ensure
that the battery is correctly
inserted. The battery door
cannot be closed if the battery is
inserted incorrectly.

13
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Maintenance
Cleaning and
changing tubes
Your EXCITE hearing aid is a low
maintenance device but there
are some parts that should
be cleaned to maintain good
hygiene for your ear. Also,
earwax can build up around the
dome insert and block the sound
transmission. We suggest that
you clean your hearing aid once
a week:
A cleaning brush has been
provided with your hearing
aid kit.
With correct maintenance the
EXCITE hearing aid should
provide many years of use.
Inspect consumable items
regularly (sound tubes and
domes) and replace if showing
signs of wear or damage.
Batteries, sound tubes and
domes are available from your
Hearmore representative or can
be ordered on line at
www.hearmore.com.au.

14
1. Use a soft cloth to wipe
and remove any particles
or moisture from the tubes
and earbud piece.
2. Use the Cleaning Tool to
remove debris / wax from
the sound tubing and
earbud.
3. Remove the tubes by
gently rotating them whilst
rmly holding the hearing
aid.
4. Pull out the sound tubing
from the hearing aid.
5. Insert the cleaning tool
through the nose cone end.
Thread all the way through
the tubing and earbud.
6. To reassemble or change
sound tubing simply line
up and push tubing until it
snaps into place.

15
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Low battery warning
When you hear one short beep,
it means that the battery is
low. You will hear the warning
intermittently until you replace
the battery.
After the rst warning, you may
experience some reduction in
sound quality. This is normal and
can be remedied by inserting a
new battery in the hearing aid.
Always remove the battery if your
instrument is not in use for long
periods of time.

16
Caring for batteries
Use only high quality batteries
from reputable suppliers. It is
recommended that you use
Hearmore supplied batteries
(can be purchased through the
Website www.hearmore.com.
au). Each battery is provided with
an adhesive label that ensures
that the batteries are sealed and
fresh until used. Keep batteries
in the seal until required.
Never let a at battery remain in
the hearing aid. It may leak and
cause damage to the device.

17
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SYMPTOM POSSIBLE CAUSE REMEDY
No sound No battery Insert the battery
Dead or low battery Replace battery
Battery improperly
inserted
Insert battery
correctly
Wax or debris in the
microphone or dome
Clean both microphone
and dome with brush
Too Loud Volume set too high Adjust the volume
Low battery Replace battery
Hearing instrument
damaged
Contact your Hearmore
professional
Hearing instrument
settings not optimal
Contact your Hearmore
professional to have
the hearing aid
reprogrammed.
Troubleshooting guide