HearPod Hearing Aid User manual
www.MyHearPod.com
www.MyHearPod.com
Congratulations on your HearPod purchase. Like thousands of other
HearPod owners, you will be able to enjoy life more by being able to better
hear the natural rich sounds of everyday life.
To get maximum benefit from your investment, please read this owners guide
carefully. It contains important information on the use and care of your
HearPod hearing aid. By following this guide, your HearPod can enhance your
hearing for years.
Activating batteries
Your batteries come in a dial package. Open the flap on the back of the
package and turn the dial until you see a battery, now turn the pack over and
let the battery fall into your hand. Remove the plastic tab to activate the
battery. The battery is now ready to insert into your hearing aid.
Inserting batteries
Open the battery door on your hearing aid and notice that it has a groove.
Place the grooved side of the battery into the grooved part of the battery
door. It should fit perfectly. You know you have it in correctly when you
can close the door.
If you cannot close the door, the battery is in upside down. Simply turn the
battery over. When properly in place, the door will close easily.
When you are not using your HearPod, we suggest that you open the battery
door to extend the battery life. By doing this, most batteries will last more than
a week but we recommend you change the battery each week to ensure you
When you replace a battery we
recommend discarding the old
battery immediately to prevent
mistaking the old battery as the
new one.
HearPod User Manual
Important FDA Notice for Prospective Hearing Aid Users
FDA Warning to Hearing Aid Dispensers
Good health practice requires that a person
with a hearing loss have a medical evaluation
by a licensed physician (preferably a
physician who specializes in diseases of the
ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases
of the ear are often referred to as otolaryn-
gologists, otologists or otorhinolaryngologists.
The purpose of medical evaluation is to assure
that all medically treatable conditions that may
affect hearing are identified and treated before
the hearing aid is purchased.
Following the medical evaluation, the
physician will give you a written statement that
states that your hearing loss has been
medically evaluated and that you may be
considered a candidate for a hearing aid. The
physician will refer you to an audiologist or a
hearing aid dispenser, as appropriate, for a
hearing aid evaluation.
The audiologist or hearing aid dispenser will
conduct a hearing aid evaluation to assess
your ability to hear with and without a hearing
aid. The hearing aid evaluation will enable the
audiologist or dispenser to select and fit a
hearing aid to your individual needs.
If you have reservations about your ability to
adapt to amplification, you should inquire
about the availability of a trial-rental or
purchase-option program. Many hearing aid
dispensers now offer programs that permit
you to wear a hearing aid for a period of time
for a nominal fee after which you may decide
if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to
those individuals who have obtained a medical
evaluation from a licensed physician. Federal
law permits a fully informed adult to
sign a waiver statement declining the medical
evaluation for religious or personal beliefs
that preclude consultation with a physician.
The exercise of such a waiver is not in your
best health interest and its use is strongly
discouraged.
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may
cause problems in language development and
the educational and social growth of a child.
An audiologist is qualified by training and
experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.
A hearing aid dispenser should advise a
prospective hearing aid user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing
aid if the hearing aid dispenser determines
through inquiry, actual observation, or review
of any other available information concerning
the prospective user, that the prospective user
has any of the following conditions: Visible
congenital or traumatic deformity of the ear,
history of active drainage from the ear within
the previous 90 days, history of sudden or
rapidly progressive hearing loss within the
previous 90 days, acute or chronic dizziness,
unilateral hearing loss of sudden or recent
onset within the previous 90 days, audiomet-
ric air-bone gap equal to or greater than 15
decibels at 500 hertz (Hz), 1,000 Hz, and
2,000 Hz, visible evidence of significant
cerumen accumulation or a foreign body in
the ear canal, pain or discomfort in the ear.
Special care should be exercised in selecting
and fitting a hearing aid whose maximum
sound pressure level exceeds 132 decibels
because there may be risk of impairing the
remaining hearing of the hearing aid user.
(This provision is required only for those
hearing aids with a maximum sound pressure
capability greater than 132 decibels (dB).)
www.MyHearPod.com
www.MyHearPod.com
are never caught in a situation where you want to hear but your battery goes
out. We have provided 52 batteries, one for each week, so that you can enjoy
great hearing continuously.
When you replace a battery we recommend discarding the old battery
immediately to prevent mistaking the old battery as the new one.
Caution: Always keep old and new batteries out of reach of children and animals.
Your HearPod will tell you when to change a battery by giving you a beeping
signal. When you hear the signal the battery will soon go out, so be prepared
by carrying extra batteries with you.
If you find that your battery life is less than a week, please be sure you are
opening the battery door when you are not using your HearPod.
Inserting HearPod into your ear
Wearing your InvisiPod is as easy as putting the silicone tip in your ear
canal and looping the tubing over and behind your ear. The hearing aid
should rest behind your ear lobe.
Wearing your MicroPod, MiniPod and EzPod is so easy. Close the battery
door and insert into your ear canal with the pull handle on the bottom.
Your Hearpod is shipped with several sizes of silicone fitting tips. Try the
different sizes and styles until you find the one that best fits your ear canal
and provides you with the most natural sound.
Note: There is a Red dot for all right ear HearPods and a Blue dot for all
left ear HearPods.
CAUTION: Always keep old and
new batteries out of reach of
children and animals.
HearPod
It’s so easy to improve your life.
For more detailed information please go to
our Learning Center at www.MyHearPod.com
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Repair Center
18636 Starcreek Drive, Suite E
Cornelius, North Carolina 28031
www.MyHearPod.com
Congratulations on your HearPod purchase. Like thousands of other
HearPod owners, you will be able to enjoy life more by being able to better
hear the natural rich sounds of everyday life.
To get maximum benefit from your investment, please read this owners guide
carefully. It contains important information on the use and care of your
HearPod hearing aid. By following this guide, your HearPod can enhance your
hearing for years.
Activating batteries
Your batteries come in a dial package. Open the flap on the back of the
package and turn the dial until you see a battery, now turn the pack over and
let the battery fall into your hand. Remove the plastic tab to activate the
battery. The battery is now ready to insert into your hearing aid.
Inserting batteries
Open the battery door on your hearing aid and notice that it has a groove.
Place the grooved side of the battery into the grooved part of the battery
door. It should fit perfectly. You know you have it in correctly when you
can close the door.
If you cannot close the door, the battery is in upside down. Simply turn the
battery over. When properly in place, the door will close easily.
When you are not using your HearPod, we suggest that you open the battery
door to extend the battery life. By doing this, most batteries will last more than
a week but we recommend you change the battery each week to ensure you
When you replace a battery we
recommend discarding the old
battery immediately to prevent
mistaking the old battery as the
new one.
HearPod User Manual Important FDA Notice for Prospective Hearing Aid Users
FDA Warning to Hearing Aid Dispensers
Good health practice requires that a person
with a hearing loss have a medical evaluation
by a licensed physician (preferably a
physician who specializes in diseases of the
ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases
of the ear are often referred to as otolaryn-
gologists, otologists or otorhinolaryngologists.
The purpose of medical evaluation is to assure
that all medically treatable conditions that may
affect hearing are identified and treated before
the hearing aid is purchased.
Following the medical evaluation, the
physician will give you a written statement that
states that your hearing loss has been
medically evaluated and that you may be
considered a candidate for a hearing aid. The
physician will refer you to an audiologist or a
hearing aid dispenser, as appropriate, for a
hearing aid evaluation.
The audiologist or hearing aid dispenser will
conduct a hearing aid evaluation to assess
your ability to hear with and without a hearing
aid. The hearing aid evaluation will enable the
audiologist or dispenser to select and fit a
hearing aid to your individual needs.
If you have reservations about your ability to
adapt to amplification, you should inquire
about the availability of a trial-rental or
purchase-option program. Many hearing aid
dispensers now offer programs that permit
you to wear a hearing aid for a period of time
for a nominal fee after which you may decide
if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to
those individuals who have obtained a medical
evaluation from a licensed physician. Federal
law permits a fully informed adult to
sign a waiver statement declining the medical
evaluation for religious or personal beliefs
that preclude consultation with a physician.
The exercise of such a waiver is not in your
best health interest and its use is strongly
discouraged.
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may
cause problems in language development and
the educational and social growth of a child.
An audiologist is qualified by training and
experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.
A hearing aid dispenser should advise a
prospective hearing aid user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing
aid if the hearing aid dispenser determines
through inquiry, actual observation, or review
of any other available information concerning
the prospective user, that the prospective user
has any of the following conditions: Visible
congenital or traumatic deformity of the ear,
history of active drainage from the ear within
the previous 90 days, history of sudden or
rapidly progressive hearing loss within the
previous 90 days, acute or chronic dizziness,
unilateral hearing loss of sudden or recent
onset within the previous 90 days, audiomet-
ric air-bone gap equal to or greater than 15
decibels at 500 hertz (Hz), 1,000 Hz, and
2,000 Hz, visible evidence of significant
cerumen accumulation or a foreign body in
the ear canal, pain or discomfort in the ear.
Special care should be exercised in selecting
and fitting a hearing aid whose maximum
sound pressure level exceeds 132 decibels
because there may be risk of impairing the
remaining hearing of the hearing aid user.
(This provision is required only for those
hearing aids with a maximum sound pressure
capability greater than 132 decibels (dB).)
www.MyHearPod.com
www.MyHearPod.com
are never caught in a situation where you want to hear but your battery goes
out. We have provided 52 batteries, one for each week, so that you can enjoy
great hearing continuously.
When you replace a battery we recommend discarding the old battery
immediately to prevent mistaking the old battery as the new one.
Caution: Always keep old and new batteries out of reach of children and animals.
Your HearPod will tell you when to change a battery by giving you a beeping
signal. When you hear the signal the battery will soon go out, so be prepared
by carrying extra batteries with you.
If you find that your battery life is less than a week, please be sure you are
opening the battery door when you are not using your HearPod.
Inserting HearPod into your ear
Wearing your InvisiPod is as easy as putting the silicone tip in your ear
canal and looping the tubing over and behind your ear. The hearing aid
should rest behind your ear lobe.
Wearing your MicroPod, MiniPod and EzPod is so easy. Close the battery
door and insert into your ear canal with the pull handle on the bottom.
Your Hearpod is shipped with several sizes of silicone fitting tips. Try the
different sizes and styles until you find the one that best fits your ear canal
and provides you with the most natural sound.
Note: There is a Red dot for all right ear HearPods and a Blue dot for all
left ear HearPods.
CAUTION: Always keep old and
new batteries out of reach of
children and animals.
HearPod
It’s so easy to improve your life.
For more detailed information please go to
our Learning Center at www.MyHearPod.com
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Repair Center
18636 Starcreek Drive, Suite E
Cornelius, North Carolina 28031
www.MyHearPod.com
To switch silicone tips, gently pull the tip off of the hearing aid and firmly
push on the tip of your choice. (Replacement tips are available on our
web site under supplies.)
In the highly unlikely event that the tip becomes detached from your
HearPod and is lodged in your ear canal, please see a physician to ensure
it is safely removed.
If the HearPod does not seem to sit well behind the ear, try a different
length tube provided in your kit.
If the HearPod makes a whistling sound while you are inserting it into your
ear canal, it simply means that the HearPod is on and working properly.
Continue inserting it until the whistling sound goes away.
Adjusting the volume
Adjust the volume by turning the set screw clockwise to increase volume and
counterclockwise to decrease volume. Adjust the volume so the sound is clear
but not loud. It usually takes only a few minutes to adjust the volume to a
comfortable level. There is usually a fine line between too loud or too soft.
For best results, make very small adjustments when setting volume. A
small adjustment will make a big difference in volume and clarity.
Wearing your hearing aid for a short time helps you realize the correct
volume level for you.
For maximum battery life, open the battery door when not in use.
To switch silicone tips, gently pull the
tip off of the hearing aid and firmly
push on the tip of your choice.
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Warranty
If during the term of your warranty you feel your HearPod hearing aid is
not performing to the level as when first purchased, send it to us and we
will repair or replace it at no cost to you.
If within 45 days of purchase, you would like to change to another model
of HearPod hearing aids, we will give you full purchase credit toward one
of our other HearPod models.
If within 45 days you wish to return your HearPods you will receive
back 100% of your purchase price.
Hearing aids must be returned in like-new condition with all boxes and
remaining batteries and wax guards. Customer pays return shipping.
www.MyHearPod.com
www.MyHearPod.com
Adjusting volume on two HearPods
Most people will achieve the greatest benefit by wearing two HearPods.
Adjust both hearing aids to be very close to the same volume. This will
give you optimum hearing in all situations. It takes very little time before
you will know exactly where you want the volume. Our Highest level
HearPods are all automatic. Whatever environment you go into your
HearPod will change automatically to provide you the best possible hearing.
Using Sound Profiles for HearPods 4 channel
All HearPod 4 channel hearing aids (except MicroPod) come with
four sound modes designed to optimize hearing in each of the
following environments.
Conversation mode focuses the hearing aid more on the sound in
front of you to make conversations easier to hear and understand.
Hearing in Noise mode lowers background sounds to better focus
your hearing.
Music mode increases your hearing range to enhance the
appreciation of music.
Telephone mode allows you to use a telephone normally and
hear clearly.
Adjust the volume by turning the set
screw clockwise to increase volume
and counterclockwise to decrease
volume.
Once each week, swab your HearPod with a Q-Tip that is slightly dampened
with rubbing alcohol. Never get your HearPod wet or submerge it in water
or other fluid.
If your HearPod sounds weak even after changing the battery, follow the
cleaning procedure above.
Troubleshooting
Intermittent sound and loss of sound clarity or volume can frequently be
corrected by simply replacing the battery or by using the brush to clean the
silicone tip, which can sometimes become plugged with earwax.
For more information on troubleshooting, please go to our Learning Center
www.MyHearPod.com, for solutions to common problems. You may
service representatives toll free at (800) 851-2414
Important: If you experience any unusual pain or ongoing discomfort, please
see your physician immediately and discontinue using your HearPods until
your physician advises you that it is okay to begin using them again.
Thank you for purchasing your HearPod hearing aid. With proper care it
should provide you years of reliable service.
www.MyHearPod.com
To switch silicone tips, gently pull the tip off of the hearing aid and firmly
push on the tip of your choice. (Replacement tips are available on our
web site under supplies.)
In the highly unlikely event that the tip becomes detached from your
HearPod and is lodged in your ear canal, please see a physician to ensure
it is safely removed.
If the HearPod does not seem to sit well behind the ear, try a different
length tube provided in your kit.
If the HearPod makes a whistling sound while you are inserting it into your
ear canal, it simply means that the HearPod is on and working properly.
Continue inserting it until the whistling sound goes away.
Adjusting the volume
Adjust the volume by turning the set screw clockwise to increase volume and
counterclockwise to decrease volume. Adjust the volume so the sound is clear
but not loud. It usually takes only a few minutes to adjust the volume to a
comfortable level. There is usually a fine line between too loud or too soft.
For best results, make very small adjustments when setting volume. A
small adjustment will make a big difference in volume and clarity.
Wearing your hearing aid for a short time helps you realize the correct
volume level for you.
For maximum battery life, open the battery door when not in use.
To switch silicone tips, gently pull the
tip off of the hearing aid and firmly
push on the tip of your choice.
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Warranty
If during the term of your warranty you feel your HearPod hearing aid is
not performing to the level as when first purchased, send it to us and we
will repair or replace it at no cost to you.
If within 45 days of purchase, you would like to change to another model
of HearPod hearing aids, we will give you full purchase credit toward one
of our other HearPod models.
If within 45 days you wish to return your HearPods you will receive
back 100% of your purchase price.
Hearing aids must be returned in like-new condition with all boxes and
remaining batteries and wax guards. Customer pays return shipping.
www.MyHearPod.com
www.MyHearPod.com
Adjusting volume on two HearPods
Most people will achieve the greatest benefit by wearing two HearPods.
Adjust both hearing aids to be very close to the same volume. This will
give you optimum hearing in all situations. It takes very little time before
you will know exactly where you want the volume. Our Highest level
HearPods are all automatic. Whatever environment you go into your
HearPod will change automatically to provide you the best possible hearing.
Using Sound Profiles for HearPods 4 channel
All HearPod 4 channel hearing aids (except MicroPod) come with
four sound modes designed to optimize hearing in each of the
following environments.
Conversation mode focuses the hearing aid more on the sound in
front of you to make conversations easier to hear and understand.
Hearing in Noise mode lowers background sounds to better focus
your hearing.
Music mode increases your hearing range to enhance the
appreciation of music.
Telephone mode allows you to use a telephone normally and
hear clearly.
Adjust the volume by turning the set
screw clockwise to increase volume
and counterclockwise to decrease
volume.
Once each week, swab your HearPod with a Q-Tip that is slightly dampened
with rubbing alcohol. Never get your HearPod wet or submerge it in water
or other fluid.
If your HearPod sounds weak even after changing the battery, follow the
cleaning procedure above.
Troubleshooting
Intermittent sound and loss of sound clarity or volume can frequently be
corrected by simply replacing the battery or by using the brush to clean the
silicone tip, which can sometimes become plugged with earwax.
For more information on troubleshooting, please go to our Learning Center
www.MyHearPod.com, for solutions to common problems. You may
service representatives toll free at (800) 851-2414
Important: If you experience any unusual pain or ongoing discomfort, please
see your physician immediately and discontinue using your HearPods until
your physician advises you that it is okay to begin using them again.
Thank you for purchasing your HearPod hearing aid. With proper care it
should provide you years of reliable service.
www.MyHearPod.com
When you close the battery door your HearPod will automatically go to the
conversation mode. Switching between modes is as easy as pushing the
button on your HearPod.
Option 1: When you are in a noisy environment, push the button. You
will hear two beeps signaling that you are in the Hearing in
Noise mode.
Option 2: Push the button again and you will hear three beeps,
signaling you are in the Music mode.
Option 3: Push the button again and you will hear four beeps,
signaling you are in Telephone mode. Push
the button yet again and you will hear one beep,
signaling you are in Conversation mode.
Getting accustomed to your HearPod
As you begin wearing your new HearPod, you will recognize sounds you
may have long forgotten. Hearing a familiar voice, the chirping of birds
and even the sound of rain can be a joyous experience.
If you have not worn a hearing aid before, during the next six to 12 weeks,
you will be adapting to the hearing aid as your brain learns to identify and
prioritize sounds.
Conversation mode—
focuses the hearing aid more
on the sound in front of you to
make conversations easier to
hear and understand.
Hearing in Noise mode—
lowers the background sound
to better focus your hearing.
Music mode—
increases your hearing range
to enhance the appreciation
of music.
Telephone coil—
allows you to use a telephone
normally and hear clearly
without feedback.
Peoples’ voices should be clear and neither too loud nor soft and you should
notice an improvement in understanding words that will become even more
noticeable over time.
As your brain learns to filter out unimportant noise, you’ll notice that
background sounds such as fans or street noise will be become less noticeable.
For best results, begin wearing your hearing aid in a familiar setting and wear
it every day for as long as it is comfortable. Like a new pair of shoes, wear the
hearing aids a little longer each day. Soon, you will feel very comfortable with
them and sounds will seem normal and natural.
Gradually move from practicing conversations with one person to talking with
several people or small groups in various settings.
Don’t be alarmed if you can’t understand everything right away. Just be
patient and remember that life’s most important activities involve learning
and commitment. Millions of experienced hearing aid users will testify that
their better hearing was worth the effort.
With a little practice you will be enjoying life more with the help of your
HearPod hearing aids.
If you experience irritation, inflammation or pain, immediately contact your
physician.–
Cleaning your HearPod
Wipe your HearPod after each use with a clean cloth or Kleenex and check
the silicone tip to see if wax and dry skin has accumulated there. Use the
brush provided to clear away anything that may block the tiny opening and
diminish the sound quality.
Important: If you experience any
unusual pain or ongoing discomfort,
please see your physician immedi-
ately and discontinue using your
HearPods until your physician
advises you that it is okay to begin
using them again.
www.MyHearPod.com
When you close the battery door your HearPod will automatically go to the
conversation mode. Switching between modes is as easy as pushing the
button on your HearPod.
Option 1: When you are in a noisy environment, push the button. You
will hear two beeps signaling that you are in the Hearing in
Noise mode.
Option 2: Push the button again and you will hear three beeps,
signaling you are in the Music mode.
Option 3: Push the button again and you will hear four beeps,
signaling you are in Telephone mode. Push
the button yet again and you will hear one beep,
signaling you are in Conversation mode.
Getting accustomed to your HearPod
As you begin wearing your new HearPod, you will recognize sounds you
may have long forgotten. Hearing a familiar voice, the chirping of birds
and even the sound of rain can be a joyous experience.
If you have not worn a hearing aid before, during the next six to 12 weeks,
you will be adapting to the hearing aid as your brain learns to identify and
prioritize sounds.
Conversation mode—
focuses the hearing aid more
on the sound in front of you to
make conversations easier to
hear and understand.
Hearing in Noise mode—
lowers the background sound
to better focus your hearing.
Music mode—
increases your hearing range
to enhance the appreciation
of music.
Telephone coil—
allows you to use a telephone
normally and hear clearly
without feedback.
Peoples’ voices should be clear and neither too loud nor soft and you should
notice an improvement in understanding words that will become even more
noticeable over time.
As your brain learns to filter out unimportant noise, you’ll notice that
background sounds such as fans or street noise will be become less noticeable.
For best results, begin wearing your hearing aid in a familiar setting and wear
it every day for as long as it is comfortable. Like a new pair of shoes, wear the
hearing aids a little longer each day. Soon, you will feel very comfortable with
them and sounds will seem normal and natural.
Gradually move from practicing conversations with one person to talking with
several people or small groups in various settings.
Don’t be alarmed if you can’t understand everything right away. Just be
patient and remember that life’s most important activities involve learning
and commitment. Millions of experienced hearing aid users will testify that
their better hearing was worth the effort.
With a little practice you will be enjoying life more with the help of your
HearPod hearing aids.
If you experience irritation, inflammation or pain, immediately contact your
physician.–
Cleaning your HearPod
Wipe your HearPod after each use with a clean cloth or Kleenex and check
the silicone tip to see if wax and dry skin has accumulated there. Use the
brush provided to clear away anything that may block the tiny opening and
diminish the sound quality.
Important: If you experience any
unusual pain or ongoing discomfort,
please see your physician immedi-
ately and discontinue using your
HearPods until your physician
advises you that it is okay to begin
using them again.
www.MyHearPod.com
www.MyHearPod.com
Adjusting volume on two HearPods
Most people will achieve the greatest benefit by wearing two HearPods.
Adjust both hearing aids to be very close to the same volume. This will
give you optimum hearing in all situations. It takes very little time before
you will know exactly where you want the volume. Our Highest level
HearPods are all automatic. Whatever environment you go into your
HearPod will change automatically to provide you the best possible hearing.
Using Sound Profiles for HearPods 4 channel
All HearPod 4 channel hearing aids (except MicroPod) come with
four sound modes designed to optimize hearing in each of the
following environments.
Conversation mode focuses the hearing aid more on the sound in
front of you to make conversations easier to hear and understand.
Hearing in Noise mode lowers background sounds to better focus
your hearing.
Music mode increases your hearing range to enhance the
appreciation of music.
Telephone mode allows you to use a telephone normally and
hear clearly.
Adjust the volume by turning the set
screw clockwise to increase volume
and counterclockwise to decrease
volume.
Once each week, swab your HearPod with a Q-Tip that is slightly dampened
with rubbing alcohol. Never get your HearPod wet or submerge it in water
or other fluid.
If your HearPod sounds weak even after changing the battery, follow the
cleaning procedure above.
Troubleshooting
Intermittent sound and loss of sound clarity or volume can frequently be
corrected by simply replacing the battery or by using the brush to clean the
silicone tip, which can sometimes become plugged with earwax.
For more information on troubleshooting, please go to our Learning Center
www.MyHearPod.com, for solutions to common problems. You may
service representatives toll free at (800) 851-2414
Important: If you experience any unusual pain or ongoing discomfort, please
see your physician immediately and discontinue using your HearPods until
your physician advises you that it is okay to begin using them again.
Thank you for purchasing your HearPod hearing aid. With proper care it
should provide you years of reliable service.
www.MyHearPod.com
To switch silicone tips, gently pull the tip off of the hearing aid and firmly
push on the tip of your choice. (Replacement tips are available on our
web site under supplies.)
In the highly unlikely event that the tip becomes detached from your
HearPod and is lodged in your ear canal, please see a physician to ensure
it is safely removed.
If the HearPod does not seem to sit well behind the ear, try a different
length tube provided in your kit.
If the HearPod makes a whistling sound while you are inserting it into your
ear canal, it simply means that the HearPod is on and working properly.
Continue inserting it until the whistling sound goes away.
Adjusting the volume
Adjust the volume by turning the set screw clockwise to increase volume and
counterclockwise to decrease volume. Adjust the volume so the sound is clear
but not loud. It usually takes only a few minutes to adjust the volume to a
comfortable level. There is usually a fine line between too loud or too soft.
For best results, make very small adjustments when setting volume. A
small adjustment will make a big difference in volume and clarity.
Wearing your hearing aid for a short time helps you realize the correct
volume level for you.
For maximum battery life, open the battery door when not in use.
To switch silicone tips, gently pull the
tip off of the hearing aid and firmly
push on the tip of your choice.
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Warranty
If during the term of your warranty you feel your HearPod hearing aid is
not performing to the level as when first purchased, send it to us and we
will repair or replace it at no cost to you.
If within 45 days of purchase, you would like to change to another model
of HearPod hearing aids, we will give you full purchase credit toward one
of our other HearPod models.
If within 45 days you wish to return your HearPods you will receive
back 100% of your purchase price.
Hearing aids must be returned in like-new condition with all boxes and
remaining batteries and wax guards. Customer pays return shipping.
www.MyHearPod.com
www.MyHearPod.com
Adjusting volume on two HearPods
Most people will achieve the greatest benefit by wearing two HearPods.
Adjust both hearing aids to be very close to the same volume. This will
give you optimum hearing in all situations. It takes very little time before
you will know exactly where you want the volume. Our Highest level
HearPods are all automatic. Whatever environment you go into your
HearPod will change automatically to provide you the best possible hearing.
Using Sound Profiles for HearPods 4 channel
All HearPod 4 channel hearing aids (except MicroPod) come with
four sound modes designed to optimize hearing in each of the
following environments.
Conversation mode focuses the hearing aid more on the sound in
front of you to make conversations easier to hear and understand.
Hearing in Noise mode lowers background sounds to better focus
your hearing.
Music mode increases your hearing range to enhance the
appreciation of music.
Telephone mode allows you to use a telephone normally and
hear clearly.
Adjust the volume by turning the set
screw clockwise to increase volume
and counterclockwise to decrease
volume.
Once each week, swab your HearPod with a Q-Tip that is slightly dampened
with rubbing alcohol. Never get your HearPod wet or submerge it in water
or other fluid.
If your HearPod sounds weak even after changing the battery, follow the
cleaning procedure above.
Troubleshooting
Intermittent sound and loss of sound clarity or volume can frequently be
corrected by simply replacing the battery or by using the brush to clean the
silicone tip, which can sometimes become plugged with earwax.
For more information on troubleshooting, please go to our Learning Center
www.MyHearPod.com, for solutions to common problems. You may
service representatives toll free at (800) 851-2414
Important: If you experience any unusual pain or ongoing discomfort, please
see your physician immediately and discontinue using your HearPods until
your physician advises you that it is okay to begin using them again.
Thank you for purchasing your HearPod hearing aid. With proper care it
should provide you years of reliable service.
www.MyHearPod.com
To switch silicone tips, gently pull the tip off of the hearing aid and firmly
push on the tip of your choice. (Replacement tips are available on our
web site under supplies.)
In the highly unlikely event that the tip becomes detached from your
HearPod and is lodged in your ear canal, please see a physician to ensure
it is safely removed.
If the HearPod does not seem to sit well behind the ear, try a different
length tube provided in your kit.
If the HearPod makes a whistling sound while you are inserting it into your
ear canal, it simply means that the HearPod is on and working properly.
Continue inserting it until the whistling sound goes away.
Adjusting the volume
Adjust the volume by turning the set screw clockwise to increase volume and
counterclockwise to decrease volume. Adjust the volume so the sound is clear
but not loud. It usually takes only a few minutes to adjust the volume to a
comfortable level. There is usually a fine line between too loud or too soft.
For best results, make very small adjustments when setting volume. A
small adjustment will make a big difference in volume and clarity.
Wearing your hearing aid for a short time helps you realize the correct
volume level for you.
For maximum battery life, open the battery door when not in use.
To switch silicone tips, gently pull the
tip off of the hearing aid and firmly
push on the tip of your choice.
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Warranty
If during the term of your warranty you feel your HearPod hearing aid is
not performing to the level as when first purchased, send it to us and we
will repair or replace it at no cost to you.
If within 45 days of purchase, you would like to change to another model
of HearPod hearing aids, we will give you full purchase credit toward one
of our other HearPod models.
If within 45 days you wish to return your HearPods you will receive
back 100% of your purchase price.
Hearing aids must be returned in like-new condition with all boxes and
remaining batteries and wax guards. Customer pays return shipping.
www.MyHearPod.com
www.MyHearPod.com
are never caught in a situation where you want to hear but your battery goes
out. We have provided 52 batteries, one for each week, so that you can enjoy
great hearing continuously.
When you replace a battery we recommend discarding the old battery
immediately to prevent mistaking the old battery as the new one.
Caution: Always keep old and new batteries out of reach of children and animals.
Your HearPod will tell you when to change a battery by giving you a beeping
signal. When you hear the signal the battery will soon go out, so be prepared
by carrying extra batteries with you.
If you find that your battery life is less than a week, please be sure you are
opening the battery door when you are not using your HearPod.
Inserting HearPod into your ear
Wearing your InvisiPod is as easy as putting the silicone tip in your ear
canal and looping the tubing over and behind your ear. The hearing aid
should rest behind your ear lobe.
Wearing your MicroPod, MiniPod and EzPod is so easy. Close the battery
door and insert into your ear canal with the pull handle on the bottom.
Your Hearpod is shipped with several sizes of silicone fitting tips. Try the
different sizes and styles until you find the one that best fits your ear canal
and provides you with the most natural sound.
Note: There is a Red dot for all right ear HearPods and a Blue dot for all
left ear HearPods.
CAUTION: Always keep old and
new batteries out of reach of
children and animals.
HearPod
It’s so easy to improve your life.
For more detailed information please go to
our Learning Center at www.MyHearPod.com
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Repair Center
18636 Starcreek Drive, Suite E
Cornelius, North Carolina 28031
www.MyHearPod.com
Congratulations on your HearPod purchase. Like thousands of other
HearPod owners, you will be able to enjoy life more by being able to better
hear the natural rich sounds of everyday life.
To get maximum benefit from your investment, please read this owners guide
carefully. It contains important information on the use and care of your
HearPod hearing aid. By following this guide, your HearPod can enhance your
hearing for years.
Activating batteries
Your batteries come in a dial package. Open the flap on the back of the
package and turn the dial until you see a battery, now turn the pack over and
let the battery fall into your hand. Remove the plastic tab to activate the
battery. The battery is now ready to insert into your hearing aid.
Inserting batteries
Open the battery door on your hearing aid and notice that it has a groove.
Place the grooved side of the battery into the grooved part of the battery
door. It should fit perfectly. You know you have it in correctly when you
can close the door.
If you cannot close the door, the battery is in upside down. Simply turn the
battery over. When properly in place, the door will close easily.
When you are not using your HearPod, we suggest that you open the battery
door to extend the battery life. By doing this, most batteries will last more than
a week but we recommend you change the battery each week to ensure you
When you replace a battery we
recommend discarding the old
battery immediately to prevent
mistaking the old battery as the
new one.
HearPod User Manual Important FDA Notice for Prospective Hearing Aid Users
FDA Warning to Hearing Aid Dispensers
Good health practice requires that a person
with a hearing loss have a medical evaluation
by a licensed physician (preferably a
physician who specializes in diseases of the
ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases
of the ear are often referred to as otolaryn-
gologists, otologists or otorhinolaryngologists.
The purpose of medical evaluation is to assure
that all medically treatable conditions that may
affect hearing are identified and treated before
the hearing aid is purchased.
Following the medical evaluation, the
physician will give you a written statement that
states that your hearing loss has been
medically evaluated and that you may be
considered a candidate for a hearing aid. The
physician will refer you to an audiologist or a
hearing aid dispenser, as appropriate, for a
hearing aid evaluation.
The audiologist or hearing aid dispenser will
conduct a hearing aid evaluation to assess
your ability to hear with and without a hearing
aid. The hearing aid evaluation will enable the
audiologist or dispenser to select and fit a
hearing aid to your individual needs.
If you have reservations about your ability to
adapt to amplification, you should inquire
about the availability of a trial-rental or
purchase-option program. Many hearing aid
dispensers now offer programs that permit
you to wear a hearing aid for a period of time
for a nominal fee after which you may decide
if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to
those individuals who have obtained a medical
evaluation from a licensed physician. Federal
law permits a fully informed adult to
sign a waiver statement declining the medical
evaluation for religious or personal beliefs
that preclude consultation with a physician.
The exercise of such a waiver is not in your
best health interest and its use is strongly
discouraged.
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may
cause problems in language development and
the educational and social growth of a child.
An audiologist is qualified by training and
experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.
A hearing aid dispenser should advise a
prospective hearing aid user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing
aid if the hearing aid dispenser determines
through inquiry, actual observation, or review
of any other available information concerning
the prospective user, that the prospective user
has any of the following conditions: Visible
congenital or traumatic deformity of the ear,
history of active drainage from the ear within
the previous 90 days, history of sudden or
rapidly progressive hearing loss within the
previous 90 days, acute or chronic dizziness,
unilateral hearing loss of sudden or recent
onset within the previous 90 days, audiomet-
ric air-bone gap equal to or greater than 15
decibels at 500 hertz (Hz), 1,000 Hz, and
2,000 Hz, visible evidence of significant
cerumen accumulation or a foreign body in
the ear canal, pain or discomfort in the ear.
Special care should be exercised in selecting
and fitting a hearing aid whose maximum
sound pressure level exceeds 132 decibels
because there may be risk of impairing the
remaining hearing of the hearing aid user.
(This provision is required only for those
hearing aids with a maximum sound pressure
capability greater than 132 decibels (dB).)
www.MyHearPod.com
www.MyHearPod.com
are never caught in a situation where you want to hear but your battery goes
out. We have provided 52 batteries, one for each week, so that you can enjoy
great hearing continuously.
When you replace a battery we recommend discarding the old battery
immediately to prevent mistaking the old battery as the new one.
Caution: Always keep old and new batteries out of reach of children and animals.
Your HearPod will tell you when to change a battery by giving you a beeping
signal. When you hear the signal the battery will soon go out, so be prepared
by carrying extra batteries with you.
If you find that your battery life is less than a week, please be sure you are
opening the battery door when you are not using your HearPod.
Inserting HearPod into your ear
Wearing your InvisiPod is as easy as putting the silicone tip in your ear
canal and looping the tubing over and behind your ear. The hearing aid
should rest behind your ear lobe.
Wearing your MicroPod, MiniPod and EzPod is so easy. Close the battery
door and insert into your ear canal with the pull handle on the bottom.
Your Hearpod is shipped with several sizes of silicone fitting tips. Try the
different sizes and styles until you find the one that best fits your ear canal
and provides you with the most natural sound.
Note: There is a Red dot for all right ear HearPods and a Blue dot for all
left ear HearPods.
CAUTION: Always keep old and
new batteries out of reach of
children and animals.
HearPod
It’s so easy to improve your life.
For more detailed information please go to
our Learning Center at www.MyHearPod.com
Customer Service:
Toll Free Fax (800) 409-5128
Toll Free Call (800) 851-2414
HearPod Repair Center
18636 Starcreek Drive, Suite E
Cornelius, North Carolina 28031
www.MyHearPod.com
Congratulations on your HearPod purchase. Like thousands of other
HearPod owners, you will be able to enjoy life more by being able to better
hear the natural rich sounds of everyday life.
To get maximum benefit from your investment, please read this owners guide
carefully. It contains important information on the use and care of your
HearPod hearing aid. By following this guide, your HearPod can enhance your
hearing for years.
Activating batteries
Your batteries come in a dial package. Open the flap on the back of the
package and turn the dial until you see a battery, now turn the pack over and
let the battery fall into your hand. Remove the plastic tab to activate the
battery. The battery is now ready to insert into your hearing aid.
Inserting batteries
Open the battery door on your hearing aid and notice that it has a groove.
Place the grooved side of the battery into the grooved part of the battery
door. It should fit perfectly. You know you have it in correctly when you
can close the door.
If you cannot close the door, the battery is in upside down. Simply turn the
battery over. When properly in place, the door will close easily.
When you are not using your HearPod, we suggest that you open the battery
door to extend the battery life. By doing this, most batteries will last more than
a week but we recommend you change the battery each week to ensure you
When you replace a battery we
recommend discarding the old
battery immediately to prevent
mistaking the old battery as the
new one.
HearPod User Manual
Important FDA Notice for Prospective Hearing Aid Users
FDA Warning to Hearing Aid Dispensers
Good health practice requires that a person
with a hearing loss have a medical evaluation
by a licensed physician (preferably a
physician who specializes in diseases of the
ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases
of the ear are often referred to as otolaryn-
gologists, otologists or otorhinolaryngologists.
The purpose of medical evaluation is to assure
that all medically treatable conditions that may
affect hearing are identified and treated before
the hearing aid is purchased.
Following the medical evaluation, the
physician will give you a written statement that
states that your hearing loss has been
medically evaluated and that you may be
considered a candidate for a hearing aid. The
physician will refer you to an audiologist or a
hearing aid dispenser, as appropriate, for a
hearing aid evaluation.
The audiologist or hearing aid dispenser will
conduct a hearing aid evaluation to assess
your ability to hear with and without a hearing
aid. The hearing aid evaluation will enable the
audiologist or dispenser to select and fit a
hearing aid to your individual needs.
If you have reservations about your ability to
adapt to amplification, you should inquire
about the availability of a trial-rental or
purchase-option program. Many hearing aid
dispensers now offer programs that permit
you to wear a hearing aid for a period of time
for a nominal fee after which you may decide
if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to
those individuals who have obtained a medical
evaluation from a licensed physician. Federal
law permits a fully informed adult to
sign a waiver statement declining the medical
evaluation for religious or personal beliefs
that preclude consultation with a physician.
The exercise of such a waiver is not in your
best health interest and its use is strongly
discouraged.
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may
cause problems in language development and
the educational and social growth of a child.
An audiologist is qualified by training and
experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.
A hearing aid dispenser should advise a
prospective hearing aid user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing
aid if the hearing aid dispenser determines
through inquiry, actual observation, or review
of any other available information concerning
the prospective user, that the prospective user
has any of the following conditions: Visible
congenital or traumatic deformity of the ear,
history of active drainage from the ear within
the previous 90 days, history of sudden or
rapidly progressive hearing loss within the
previous 90 days, acute or chronic dizziness,
unilateral hearing loss of sudden or recent
onset within the previous 90 days, audiomet-
ric air-bone gap equal to or greater than 15
decibels at 500 hertz (Hz), 1,000 Hz, and
2,000 Hz, visible evidence of significant
cerumen accumulation or a foreign body in
the ear canal, pain or discomfort in the ear.
Special care should be exercised in selecting
and fitting a hearing aid whose maximum
sound pressure level exceeds 132 decibels
because there may be risk of impairing the
remaining hearing of the hearing aid user.
(This provision is required only for those
hearing aids with a maximum sound pressure
capability greater than 132 decibels (dB).)
www.MyHearPod.com
Table of contents
