Phonak TVLink II User manual

User Guide
Phonak TVLink II

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Contents
1. Welcome 5
2. Getting to know your TVLink II 6
3. Getting started 9
3.1 Setting up the power supply 9
3.2 Selecting the charging slot 10
3.3 Connecting the cables 11
3.4 Charging the streamer 19
3.5 Pairing TVLink II and the streamer 20
4. Daily use 24
4.1 Wearing the streamer 24
4.2 Connecting the devices 25
4.3 Adjusting the volume 28
4.4 Streaming pause and resume 30
4.5 TVLink II and phone calls 31
4.6 Switching o devices 32
4.7 Understanding the indicator light 33

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5. Troubleshooting 34
5.1 Testing the audio transmission 34
5.2 Questions and answers 37
6. Service and warranty 40
6.1 Local warranty 40
6.2 International warranty 40
6.3 Warranty limitation 41
7. Compliance information 42
8. Information and explanation of symbols 46
9. Important safety information 50
10. Important notice 55

I will use the TVLink II along with the following streamer:
c ComPilot c ComPilot II c ComPilot Air II

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Congratulations on choosing the Phonak TVLink II.
It expands the way you hear your world by wirelessly
connecting your hearing aids to your TV and other
entertainment or communication devices.
Please read this user guide carefully to discover how
to benet from all the features of your TVLink II.
If you have any questions, please consult your hearing
care professional or go to www.phonak-us.com/tvlink
Phonak – life is on www.phonak-us.com
1. Welcome
CE mark applied: 20140560

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2. Getting to know your TVLink II
The intended use of the TVLink II basestation is to
connect your hearing aids to a TV (or any other audio
source). It sends audio signals wirelessly to the
hearing aids up to 30 meters (100 ft). It also serves as a
charging cradle for the Phonak streamer.
The system consists of three main elements:
Your hearing aids, a Phonak streamer and the TVLink II
basestation (“TVLink II”).

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ComPilot Air II * TVLink II
basestation
Hearing
aid
Up to 30 meters
(100 ft)
The Bluetooth® word mark and logos are registered trademarks owned
by Bluetooth SIG, Inc. and any use of such marks by Phonak is under license.
*ComPilot or ComPilot II
are also compatible

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2. Getting to know your TVLink II
2.1 Device description
Buttons
AVolume down
BPower on/off and
main indicator light
CVolume up
DPairing
Inputs
EPower supply
FDigital audio (optical)
GDigital audio (coaxial)
HAnalog audio (3.5 mm)
Others
IAudio indicator lights
JExchangable charging slot
B AC
E
D
H IF JG

1.
1. 2.
2.
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3.1 Setting up the power supply
Select the adapter that corresponds to your country.
US UK AUS EU
JFirstly, insert the top round
end of the adapter into
the round corner of the power
supply.
JClick the bottom end of the
adapter in to lock it into place.
JTo remove, rst pull back the tab
on the power supply.
JPull the adapter upwards to
remove it.
3. Getting started

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3. Getting started
3.2 Selecting the charging slot
The stand-alone TVLink II is delivered with the charging
slot for Phonak ComPilot Air II clip-on streamer.
If you have ComPilot or ComPilot II, change the slot
using a Phillips head screwdriver no 1.
JUnscrew the bottom screw. Lift the charging slot as
shown.
JInsert the other slot completely. Insert and gently
tighten the screw.

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3.3 Connecting the cables
Connect the power supply:
JPlace TVLink II next to your TV or sound source.
Connect the mini-USB plug of the power supply
to the power input of the TVLink II. Plug the power
supply into a wall socket.

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3. Getting started
Supported audio formats
The Phonak TVLink II can be connected to any audio
source such as a TV or computer. It supports 3 dierent
audio input formats.
For best results, we recommend to use the optical or
coaxial connection if available on your audio device.
Please ensure to always connect TVLink II to the
audio output of the audio source.
Optical (“Toslink”)
Digital signal
Fiber optic cable
Coaxial
Digital signal
RCA cable
Analog
Analog signal
3.5 mm plug

Slow blink orange
Solid orange
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Signal priorities
Typically only one audio cable is connected. If more
than one cable is connected and a signal is present,
TVLink II automatically selects the best possible
input in the following order:
1. Optical
2. Coaxial
3. Analog
Even if the optical and coaxial cable are a single-
wire, the signal is in stereo.
TVLink II shows the selected input by an orange audio
indicator light:
Input selected
Input selected and
audio available
B 31

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Option 1: Connecting via Optical cable
If an optical output is available:
JUnpack the cable labeled “Optical”.
JRemove the protection caps from
the plugs.
JConnect one end of the optical cable into the
“Optical” input of TVLink II, and the other end into
the optical output of your TV.
Now proceed with the charging of the streamer
on page 19.
3. Getting started

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Option 2: Connecting via coaxial cable
If a coaxial output is available:
JUnpack the cable labeled “Coaxial” (orange plugs).
JConnect one end of the coaxial cable into the
“Coaxial” input of TVLink II, and the other end into
the coaxial (also known as “digital out”, “S/P DIF”)
output of your TV.
Now proceed with the charging of the streamer
on page 19.

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Option 3: Connecting via RCA / Cinch cable
If an RCA output (red / white) is available:
JUnpack the cable labeled “Analog RCA / Cinch”.
JConnect the 3.5 mm plug into the “Analog” input of
the TVLink II. Connect the red and white plugs to the
matching red and white output sockets on your TV.
Now proceed with the charging of the streamer on
page 19.
3. Getting started

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Option 4: Connecting to the headset socket
JUnpack the cable labeled “Analog 3.5 mm”.
JConnect the stereo plug into the “Analog” input of
the TVLink II. Plug the other end into the headset
output socket of your TV.

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When connecting TVLink II to the headset
socket of your TV, you are able to adjust the
volume via your TV remote control.
Some TVs will switch o their loudspeakers when
using the headset socket – the TV will not be
audible for other people.
3. Getting started

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3.4 Charging the streamer
When using your streamer for the rst time,
charge it for at least three hours.
To charge the streamer:
JEnsure the charging slot fits the Phonak streamer
(see chapter 3.2).
JInsert the streamer gently into the charging slot
of TVLink II. Ensure the integrated plug is placed in
the streamer charging socket correctly.
ComPilot Air II ComPilot, ComPilot II
Charging is complete when the streamer’s indicator
light turns solid green.

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3. Getting started
The TVLink II can either be on or o during charging.
Its main indicator light does not show the charging
process.
The typical time to fully charge the streamer is
90 minutes.
We recommend that the streamer is switched off
while charging.
3.5 Pairing TVLink II and the streamer
If you have received the TVLink II and the Phonak
streamer together in a complete set, they are
paired already and you may move on to page 24.
If they were purchased separately, they must
first be paired with each other.