Heartway Medical Products HP8 User manual

USERS MANUAL
HP8
HEARTWAY MEDICAL PRODUCTS CO., LTD.
Part no:70030015
1

COMPONENTS
Your power wheelchair is shipped partially disassembled for protection
during shipping. After unpacking, please check whether you have
received the following main components as our standard specification
(See Fig.1).
1. Main frame with motor 5.Swing away footrest (left)
2. Charger 6 Swing away footrest (right)
3. Controller 7.Batteryboxfixingplate
4. Controller fixed bar
1 3 4
7 5 6 2
(Fig 1)
2

SAFETY INSTRUCTION
Operation of Chair
1. Always ensure that the power is switched off when getting in or out of the power
wheelchair. This will eliminate the possibility of accidentally activating the
joystick and causing injury to yourself or others.
2.Always check that the drive wheels are engaged (drive mode) before driving.
3.Set the speed control knob according to your driving ability and the environment in
which you are going to operate. We recommend that you keep your speed at the
slowest position (fully press the deceleration button) until you are familiar with the
driving characteristics of the vehicle. We also recommend that you use the slowest
speed when using your power wheelchair indoors.
4.Always reduce your speed when making sharp turns.
5.Do not switch off the power when the wheelchair is still moving forward. This will
bring the chair to an extremely abrupt stop.
6.Avoid jerky stop/start motions as it will result in excessive current draw from the
batteries, increased tire wear and the rapid wearing of the gearboxes and motors.
7.To brake in an emergency, simply release the joystick.
Ramps and Curbs
8. When driving up or down ramps, be sure to check that the angle of the slope is
less than 10 degrees (slopes about 1/6). Also check that ramp surface is roughened
to prevent slipping. Never drive across a slope or turn sharply on a slope.
9. When driving up curbs, always check the height of the curb to ensure that it does
not exceed 1-1/2”(40mm) height.
Transfers, Reaching and Bending
10. Transferring on and off the HP8 requires a good sense of balance. To eliminate the
possibility of injury, we recommend performing the following tasks before
attempting a transfer:
→Position chair so that the distance between your power chair and the object to
which you are transferring is close enough for a safe transfer.
→Turn the power off
→Ensure that your power chair not in freewheel mode.
→Flip up or remove armrests
→Flip up footplate or remove footrests
→Turn both caster wheels towards the transfer direction to improve power chair
stability during transfer.
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11. When reaching, bending or leaning while seated on your power chair, make sure
that you maintain a stable center of gravity to keep the power chair from tipping.
General
12. Always use a seat belt, and keep feet on the footplate at all times.
13. For safety reason, make sure that your weight does not exceed the recommended
weight limit of the wheelchair. Consult your dealer for the specified weight limits
for your particular model.
14. Do not attempt to lift or move a power chair by any of its removable parts.
Personal injury and damage to the power chair may result.
15. Do not stand on the footplate directly.
16. Never try to use your wheelchair beyond its limitations as described in this
manual.
17. Do not operate your vehicle if it is not functioning properly.
18. Do not connect any electrical or mechanical device to the vehicle. Failure to obey
this instruction may result in injury and will void the warranty.
19. Never use electronic radio transmitters such as CB, walkie-talkies, portable
computers or cellular phones while using the vehicle without first turning the
vehicle off.
Use While Under The Influence Of Medication OrAlcohol
20. Check with your physician if you are taking any medication that may affect your
ability to operate your power wheelchair safely.
21. Do not operate your vehicle while you are under the influence of alcohol, as this
may impair your ability to operate your power wheelchair in a safe manner.
Electromagnetic interference (EMI) from Radio Wave Sources
The rapid development of electronics, especially in the area of communications, has
saturated our environment with electromagnetic(EM) radio waves that are emitted by
television, radio and communication signals. These EM wave are invisible and their
strength increases as one approaches the source. All electrical conductors act as
antennas to the EM signals and, to varying degrees, all power wheelchairs and scoot-
ers are susceptible to electromagnetic interference(EMI). The interference could result
in abnormal, unintentional movement and/or erratic control of the vehicle. The United
States Food and drugAdministration (FDA) suggests that the following statement be
incorporated to the user’s manual for all power wheelchairs like the HP3. Power
wheelchairs and motorized scooters (in this section, both will be referred to as
powered wheelchairs) may as susceptible to electromagnetic interference (EMI),
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which is interfering electromagnetic energy emitted from sources such as radio
stations, TV stations, amateur radio (HAN) transmitter, two-way radios and cellular
phones. The interference (from radio wave sources) can cause the powered wheelchair
to release its brakes, move by itself or move in unintended directions. It can also
permanently damage the powered wheelchair’s control system. The intensity of the
EM energy can be measured in volts per meter(V/m).Each powered wheelchair can
resist EMI up to a certain intensity. This is called “immunity level”. The higher the
immunity level, the greater the protection.At this time, current technology is capable
of providing at least 20 V/m of immunity level, which would provide useful
protection against common sources of radiated EMI.
Following the warnings listed below should reduce the chance of unintended brake
release or powered wheelchair movement that could result in serious injury:
1,Do not turn on hand-held personal communication devices such as citizens band(CB)
radios and cellular phones while the powered wheelchair is turned on.
2.Be aware of nearby transmitters such as radio or TV stations and try to avoid
coming close to them.
3.If unintended movement or brake release occurs, turn the powered wheelchair off as
soon as it is safe.
4.Be aware that adding accessories or components, or modifying the powered wheel-
chair, may make it more susceptible to interference from radio wave sources
(Note: It is difficult to evaluate the effect on the overall immunity of the powered
wheelchair).
5.Report all incidents of unintended movement or brake release to the powered
wheelchair manufacturer, and note whether there is a radio wave source nearby.
TURN OFF YOUR POWERED WHEELCHAIRAS SOONAS POSSIBLE WHEN
EXPERIENCING THE FOLLOWING:
• Unintentional motions
• Unintended or uncontrollable direction.
• Unexpected brake release
The FDA has written to the manufacturers of power wheelchairs asking them to test
new products to be sure they provide a reasonable degree of immunity against EMI.
The FDA requires that a powered wheelchair should have an immunity level at least
20 V/m, which provides a reasonable degree of protection against more common
sources of EMI. The higher the immunity level, the greater the protection. Your
powered wheelchair has an immunity level of 20 V/m which should protect against
common sources of EMI.
5

ENVIRONMENTAL CONDITIONS
Environmental conditions may affect the safety and performance of your power
wheelchair. Water and extreme temperatures are the main elements that can cause
damage and affect performance.
A) Rain, Sleet and Snow
If exposed to water, your power wheelchair is susceptible to damage to electronic
or mechanical components. Water can cause electronic malfunction or promote
premature corrosion of electrical components and frame.
B) Temperature
Some of the parts of the power wheelchair are susceptible to change in tempera-
ture. The controller can only operate in temperature that ranges between 18℉(-8
℃) and 122℉(50℃).
At extreme low temperatures, the batteries may freeze, and your power wheelchair
may not be able to operate. In extreme high temperatures, it may operate at slower
speeds due to a safety feature of the controller that prevents damage to the motors and
other electrical components.
6

ASSEMBLY INSTRUCTION
1. Installing controller and connect cables
Slide the controller fixed bar (#4) into the frame tube to adequately position (Fig 2),
and then tighten the tension knob (Fig 3).
Tension
knob
Controller
fixed bar
(Fig2) (Fig3)
Assemble the controller (#3) on right armrest bracket with 2 screws.(See Fig 4).
After that, please connect the right male motor plug (in the controller cable) to female
motor plug (From motor) and make sure they are tightly connected. (See Fig 5)
(Fig4) (Fig5)
Right
motor plug
Please do the same way to connect
the left motor plug as the right one.
(See Fig 6)
(Fig6)
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2.Installing the Footrest
Insert the footrest (with left-#5 and Right-#6 each) into footrest frame with side
direction (See Fig 7) then turn around 90 degree to correct direction (See Fig 8)
(Fig7) (Fig8)
3.Installing the Batteries and connect the plugs (you can omit this step if your
scooter already assembled the batteries)-
Slide the grooves on the battery box into the support bar with both sides. (See Fig 9)
Connect red color battery plug (in the controller cable) into the red plug (On the
battery box) (See Fig 10), and make sure they are tightly connected..
(Fig9) (Fig10)
Support Bar
Please do the same way for the second battery box (with black plug) as the first
one.(See Fig 11). Take the battery box fixing plate (#7) to attached the outside of the
battery box, and tighten the tension knob.(See Fig 12)
b
attery box
fixing plate
(Fig11) (Fig12)
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5. Installing the Rear supporting tube
Lift the rear supporting tube located the rear backrest (See Fig 13). Slide the end of
the rear supporting tube into the socket and let the pin go out of the hole.(See Fig 14)
rear supporting
tube
Pin
(Fig13) (Fig14)
Note:There is a battery circuit diagram labeled on the battery box. Please refer this
diagram before you assemble the battery.
9

ADJUSTMENTS FOR SEATING CONFORT
To maximize seating comfort, your power wheelchair lets you adjust:
→Armrest height
→Armrest detachable and flip-up
→Controller position
→Anti-tipper height
A. Armrest Height Adjustment
Knob
(Fig15) (Fig16)
→Pull out the knob(See Fig 15)
→slide the armrest frame to your desired height(See Fig 16)
→let it lock into your preferred position.
B. Armrest Detachable and Flip-up
Pin
(Fig17) (Fig18)
→Push the pin then flip up the armrest Pin
(See Fig 15,16)
→Push the rear pin to detach the
armrest set. (See Fig 19)
(See Fig 19)
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C: Controller position Adjustment
→Loss tension knob
→slide the controller fixed bar to your desired
position
→tighten the tension knob. (See Fig 2 & 3).
D. Anti-Tipper Height Adjustment
→lift the plastic cap
→slide the anti-tipper tube to your desired
height
→let the button lock into the corresponding
notch. (See Fig 20)
Note: There are 3 height adjustment locations
Plastic Cap
to adjust for every 20 mm of the anti-
tippertube. (Fig20)
11

OPERATION
The power wheelchair is simple to operate. However , we recommend that you read
carefully the following instructions to become familiarized with your new vehicle.
AWord of Caution:
Before you turn the power on, always be aware of the environment that surrounds you
to select your desired speed. For indoor environments we recommend that you select
the slowest speed setting. For outdoor operation of this vehicle we recommend that
you select a speed that is comfortable for you to control it safely.
The following steps are required to operate your vehicle safely with the controller-can
use for HP8. (See Fig 21)
Battery
Condition LED ON/OFF
HORN
SPEED CONTROL (Fig 21)
A. Driving:
1.Controller ON/OFF Switch
Press the ON/OFF button (I/O) switch located in front of the joystick to activate
your power wheelchair. The battery condition meter will light up to indicate the
current charge of your battery. Pressing the ON/OFF button again will deactivate
the controller.
2.Speed Control
The speed control buttons allow you to set the forward speed to your desired
setting. Pressing the speed increasing button will set the speed at the faster
settings while the speed will slow down if you press the speed decreasing button.
The controller sets the reverse speed, acceleration and deceleration proportion-
ally and automatically for your safety.
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3.Joystick
The joystick controls the direction and speed of your vehicle, pointing the
joystick away from the neutral position(center) will move the vehicle in the
direction where the joystick is pointing. The farther away(forward/backward) the
joystick is from the neutral position, the faster the vehicle will go. The farther
away to the right/ left the joystick is pointing, the sharper the turn of the vehicle
will be. To operate the vehicle by gently pushing the joystick in the direction you
want to go. Returning the joystick to its neutral position (center) will reduce the
speed and stop the vehicle by automatically applying the electromagnetic brakes.
Notes:
→After pressing the controller ON/OFF switch, allows two seconds to elapse
before engaging the joystick. This is a safety feature to prevent sudden start.
→Gentle operation of the joystick will result in smoother transitions in speed
and direction, while sharp operation of the joystick will result in drastic
transitions in direction and velocity.
→When the wheelchair is in operation, the surface of the charger will become
slightly hot.
→In case of emergency, let go of the joystick and the chair will come to a stop.
B. Controller Display
The controller display is a multifunction visual display. It can provide four types
of information: 1) ON/OFF status, 2) battery condition meter, 3) Horn , 4)
acceleration and 5) deceleration buttons.
1. ON/OFF Status
When the power is on, the controller’s LED will be lit up. If the LED is not
lit, the controller is OFF.
2. Battery Condition Meter
The battery condition meter is composed of 10 segments (three of red, four of
yellow, and three of green). It enables you to monitor battery charge. The
battery condition meter indicates the approximate amount of battery charge
left.
→Red, yellow and green LEDs indicate that the batteries are fully charged
→Red and yellow LEDs indicate that you should charge the batteries if
possible.
→Red LEDs indicate that you should charge the batteries as soon as possible,
because low battery voltage may cause your power wheelchair to become
inoperative.
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Note: When the batteries begin to approach a discharged state, the first red LED
will begin to flash slowly, reminding you that the batteries need to be
charged immediately.
C. Free-Wheeling:
Because the motors are designed to engage the electromagnetic brakes when the
vehicle is not in use or when the power is OFF. They also have a manual feature
that allows them to “free-wheel”. Free- wheeling is accomplished by turning the
free-wheeling levers to the free-wheeling position. (See Fig 22)
Note: 1.Please refer the decal shows the free wheeling direction.
Free wheeling
Levers
(Fig22)
Warning !
→Never free-wheel your power wheelchair on a slope.
→Never free-wheel the motors while operating your vehicle.
→Always remember to engage the motors before turning the power back ON.
D. Electromagnetic Brakes:
Your power wheelchair comes with an Electromagnetic Brakes, i.e. an automatic
magnetic disc safety brake which is also known as Fail-Safe brake. The Electro-
magnetic Brakes are automatic and work when the power wheelchairs is ON but in
a steady state (i.e. Joystick is released to the neutral position), even when the chair
is on a slope. The Electromagnetic Brakes will also be set when-
ever the power wheelchair is OFF, but the motor levers are in the engaged (vertical)
position.
Note: Please refer to the section titled to check brakes in the Maintenance & Repair
section in page 18 to make sure brakes are in good condition.
E. Thermal Protection:
Your power wheelchair controller is equipped with a safety system called thermal
rollback. A built-in circuit monitors the temperature of the controller and motors,
the controller reduces the motor voltage and speed of the power wheelchair. The
reduction of the speed allows the electrical components to cool down.
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Although your power wheelchair will resume its normal speed when the
temperature returns to a safe level, we recommend that you turn the power off and
wait for 5 minutes before restarting to allow the components to cool down if you
find that you have lost speed suddenly.
F. Main Circuit Breaker:
The main circuit breaker reset button is located near the seat. (Fig 23)
Breaker
(Fig23)
The main circuit breaker monitors the electric current drawn from the battery. It is
a safety feature built in your power wheelchair for your extra safety. When the
batteries and motors are heavily strained (e.g., from excessive loads),the main
circuit breaker will trip to prevent damage to the motors and the electronics. If the
circuit breaker trips, wait for approximately one minute and then depress the
button to reset it. Then turn on the controller power, and continue normal opera-
tion. If the main circuit breaker continues to trip repeatedly, contact your
authorized dealer.
15

BATTERIES & CHARGER
BATTERY
We recommend that you use deep-cycle batteries that are sealed and maintenance
free for your power wheelchair. Both sealed lead-acid (SLA) and gel cell are
deep-cycle batteries and are similar in performance. Deep-cycle batteries are
specifically designed to provide power, drain down, and then accept a relatively
quick recharge. Lead-acid batteries should be charged as often as possible.
Specification of the battery that we recommend:
Type:
Size:
Voltage:
Amp Hours:
Deep –cycle sealed lead-acid or gel cell
34AH(U1)
12V each
34 amp hours
Depending on the use, terrain and driving conditions, the batteries will provide a
range of 20 miles of travel. However, even if the power chair is not in use, we
recommend that the batteries be charged periodically.
Note:
→Do not use any automotive batteries. They are not designed to handle a long,
deep discharge and also are unsafe for use in power chairs.
→The useful life of a battery is quite often a reflection of the care it receives.
CHARGER
The battery charger takes the standard wall outlet voltage (alternating current )and
converts it into VDC (direct current).The batteries use direct current to run your
power chair. When the batteries are fully charged, the amperage from the charger
is almost zero. This is how the charger maintains a charge but does not over-
charge the battery.
Note: The batteries cannot be charged after they are discharged to nearly zero
voltage.
CHARGING INSTRUCTIONS
To recharge the batteries, follow the steps below:
→Place your power wheelchair close to a standard electrical wall outlet.
→Turn the controller power OFF
→Plug the charger power cord (Round head) into the controller
→Plug the charger power cord into a standard wall outlet.A red and a yellow (if
battery charge is low) LEDs will illuminate.
→When charging is completed, the yellow LED will turn green.
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→Disconnect the charger power cord from the wall outlet when the batteries are
fully charged. (See Fig 24)
Important!
Do not use for voltage input unless specified. Make sure your present voltage
input (110V or 220V) and adjust manually. (See Fig 25)
plug-in controller plug-in wall outlet (Fig 25)
(Fig 24)
Note:
→Always charge your batteries in well ventilated areas.
→The charger is intended for indoor use only. Protect from moisture.
→For maximum performance , it is recommended that you replace both
batteries at the same time if the batteries are weak.
→If the chair will not be used for a long period of time, arrange to have the
batteries fully charged for at least once every month.
According to the battery type and condition of the batteries, they usually can be
fully charged in 4-10 hours. This will be indicated when the status light in the
battery charger side panel turns green. Charging the battery longer than
necessary will not harm the battery. We recommend that you charge the batteries
for 8 to 10 hours after daily use. Do not charge the batteries for more than 24
hours.
17

MAINTENANCE & REPAIR
Your power wheelchair is designed for minimal maintenance. However, like any
motorized vehicle it requires routine maintenance.
To keep your HP8 for years of trouble-free operation, we recommend you the
following maintenance checks as scheduled.
DAILY CHECKS
1. With the controller turned OFF, perform a joystick check. Make sure it is not
bent or damaged and that it returns to center when you release it. Visually
inspect the rubber boot around the base of the joystick for damage. Do not
handle or try to repair it.
2. Visually inspect the controller harnesses. Make sure that they are not frayed,
cut or have any exposed wires.
3. Inspect the battery condition meter on the controller to determine if batteries
need to be charged.
WEEKLY CHECKS
1. Inspect the connections by disconnecting the controller and charger harnesses
from the electronics connector housing. Look for signs of corrosion.
2. Ensure that all parts of the controller system are securely fastened to your
power wheelchair. Do not over tighten any screws.
3. Check for proper tire inflation. Your power wheelchair comes with standard
flat-free solid tires. If your power wheelchair comes with optional air tires,
make sure to maintain the pressure of the tires between 30-35 psi.
4. Check the brakes. This test should be carried out on a level surface with at
least three feet of clearance around your power wheelchair.
To check the brakes (Your power wheelchair may move slightly when performing
this test):
→Turn on the controller and turn down the speed and response adjustment knob.
→After one second, check that the battery condition meter remains on condition.
→Slowly push the joystick forward until you hear the parking brakes click.
Immediately release the joystick. You must be able to hear each parking brake
operates within a few seconds of joystick release.
→Repeat this test of the brake for the back, left and right joystick positions
SEMI-ANNUAL CHECKS
1. Check the motor brushes. We recommend that your authorized dealer inspects the
bushes every six months, or sooner if your power wheelchair is not operating
smoothly. If inspection determines excessive wear on the brushes, they must be
replaced or motor damage will result.
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Warning! Failure to maintain the brushes could void the power wheelchair
warranty.
To inspect or replace the motor brushes:
1.Unscrew the motor brush caps. (See Fig 26)
2.Remove the brushes.
3.Inspect the brushes for wear. (See Fig 27)
4.Replace the brushes if necessary.
New Motor Brush Worn Motor Brush Motor Brush caps
(Fig26) (Fig27)
2. Inspect the state of the battery terminals every six months. Make sure that they are
not corroded and the connections are tight. Periodically apply a thin film of
petroleum jelly on the surface of terminals to guard against corrosion.
PERIODICAL CHECKS
1. Make sure to keep the controller clean while protecting it from rain or water.
Never hose off your power wheelchair or place it in direct contact with water.
2. Keep wheels free from lint, hair, sand and carpet fibers.
3. Visually inspect the tire tread. If less than 1/32”, please have your tires replaced
by your local dealer.
4. All upholstery can be washed with warm water and mild soap. Occasionally check
the seat and back for sagging, cuts, tears and replace if necessary. Do not store
your chair in damp condition as this will lead to mildew and rapid deterioration of
the upholstery parts.
5. All moving mechanism will benefit from simple lubrication and inspection.
Lubricate using petroleum jelly or light oil. Do not use too much oil, otherwise
small drips could stain and damage carpets and furnishings etc.Always perform a
general inspection of the tightness of all nuts and bolts.
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If you get one of these error codes, contact your local dealer.
FLASHING LIGHTS DIAGNOSIS AND SOLUTION
1 The battery needs charging or there is a bad connection to the
battery. Check the connections to the battery. If the connect-
ions are good, try charging the battery.
2 The left motor has a bad connection. Check the left motor
connection.
3 The left motor has a short circuit to a battery connection.
Contact your local dealer.
4 The right motor has a bad connection. Check the right motor
connection.
5 The right motor has a short circuit to a battery connection.
Contact your local dealer.
6 The power chair is being inhibited by the battery charger.
Unplug the battery charger.
7 A joystick fault is indicated. Make sure that the joystick is in
the neutral (center) position before turning on the controller.
8 A controller system fault is indicated. Make sure that all
connections are secure.
9 The parking brakes have a bad connection. Check the parking
brake and motor connections. Make sure the controller
connections are secure.
10 An excessive voltage has been applied to the controller. This is
Usually caused by a poor battery connection. Check the battery
connections.
The following symptoms could indicate serious problems with your power wheel-
chair. Contact your local dealer if any of the following arises:
1. Motor noise
2. Frayed harnesses
3. Cracked or broken connectors
4. Uneven wear on any of tires
5. Jerky motion
6. Pulling to one side
7. Bent or broken wheel assemblies
8. Does not power up
9. Powers up, but does not move
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