Heat & Glo Indoor/Outdoor Twilight-II-B User manual

1Heat & Glo LifeStyle Collection • Twilight-II-B • 2108-900 Rev. M • 11/08
• DO NOT storeorusegasoline or other flam-
mablevapors andliquidsin thevicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
bya qualifiedinstaller,service agency,orthe
gas supplier.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
Owner’s Manual
Installation and Operation
DO NOT DISCARD THIS MANUAL
NOTICE
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory trained
professionals, or technicians supervised by an NFI
certified professional.
• Leave this manual with
party responsible for use
and operation.
DO NOT
DISCARD
WARNING
• Important operating
and maintenance
instructions included.
• Read,understandandfollow
these instructions for safe
installation and operation.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
HOT SURFACES!
Glassand other surfacesarehot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
Model:
Twilight-II-B

Heat & Glo LifeStyle Collection • Twilight-II-B • 2108-900 Rev. M • 11/082
Listing Label Information/Location
Model Name:___________________________________________ Date purchased/installed:__________________
Serial Number:__________________________________________ Location on fireplace:_____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
A. Congratulations
Congratulations on selecting a Heat & Glo LifeStyle gas
fireplace,an elegantandclean alternativetowood burning
fireplaces. The Heat & Glo LifeStyle gas fireplace you
have selected is designed to provide the utmost in safety,
reliability, and efficiency.
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo LifeStyle gas fireplace will give you
yearsof durableuseandtrouble-freeenjoyment. Welcome
to the Heat & Glo LifeStyle family of fireplace products!
We recommend that you record the following pertinent
information about your fireplace.
Gas and Electric
Information
Serial Number
Type of Gas
The model information regarding your specific fireplace can be found on
the rating plate usually located in the control area of the fireplace.
Homeowner Reference Information
Model Number
Heat & Glo, a of Hearth & Home Technologies, Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
brand
Not for use with solid fuel.
(Ne doit pas entre utilise avec un combustible solide).
This appliance must beinstalled in accordance with local codes, if any;if not, follow ANSI Z223.1
intheUSAorCAN/CGA B149installation codes.(Installerl’appareilselonlescodesoureglements
locaux ou,en l’absence de tels reglements, selon les codes d’installation CAN/CGA-B149.)
Type of Gas (Sorte De Gaz):
NATURAL GAS
MADE IN USA
Minimum Permissible Gas Supply for Purposes of Input Adjustment.
ApprovedMinimum(DeGaz)Acceptable0.0in w.c. (Po.Col.d’eau)
MaximumPressure (Pression) 0.0in w.c. (Po.Col.d’eau)
MaximumManifoldPressure(Pression) 0.0in w.c. (Po.Col.d’eau)
MinimumManifoldPressure(Pression) 0.0in w.c. (Po.Col.d’eau)
Model:
(Modele):
Serial
(Serie):
ANSI Z21XX-XXXX · CSA 2.XX-MXX · UL307B
XXXXXXXX
INCANADA
ALTITUDE:0-0000 FT.0000-0000FT.
MAX.INPUTBTUH: 00,000 00,000
MIN.INPUT BTUH: 00,000 00,000
ORIFICESIZE: #XXXXX #XXXXX XXXXXXXX
Total Electrical Requirements: 000Vac, 00Hz., less than 00 Amperes
This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495,
5452708,5542407, 5601073, 5613487,5647340, 5688568,5762062,5775408, 5890485, 5931661, 5941237,5947112,5996575,6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autresbrevetsamericains etetrangers enattente).
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.

3Heat & Glo LifeStyle Collection • Twilight-II-B • 2108-900 Rev. M • 11/08
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 4
1 Listing and Code Approvals
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Tempered Glass Specifications . . . . . . . . . . . . . . . . . . . . . 6
C. Thermal Performance Data . . . . . . . . . . . . . . . . . . . . . . . . 6
D. Air Infiltration, Water Resistance and Structural Tests . . . 6
E. BTU Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
D. HighAltitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 7
E. Non-Combustible Materials Specification. . . . . . . . . . . . . . 7
F. Combustible Materials Specification . . . . . . . . . . . . . . . . . 7
G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
H. Requirements for the Commonwealth of Massachusetts. . 8
User Guide
2 Operating Instructions
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
C. Fan Kit (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
D. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
E. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 10
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. Remote Controls, Wall Controls and Wall Switches. . . . . 10
H. Before Lighting Fireplace. . . . . . . . . . . . . . . . . . . . . . . . . 10
I. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
J. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
K. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 12
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 13
B. Maintenance Tasks-Qualified Service Technician . . . . . . 14
Installer Guide
4 Getting Started
A. Design and Installation Considerations . . . . . . . . . . . . . . 16
B. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 16
C. InspectAppliance and Components. . . . . . . . . . . . . . . . . 16
5 Framing and Clearances
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 17
B. Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
C. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 19
6 Termination Locations
A. Appliance Opening Minimum Clearances . . . . . . . . . . . . 20
7 Appliance Preparation
A. Removing Non-combustible Facing Material Assembly . 21
B. Securing and Leveling the Appliance. . . . . . . . . . . . . . . . 21
C. Installing Non-combustible Facing Material
(Outdoor Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
8 Gas Information
A. Fuel Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
D. HighAltitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . 25
9 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
B. Connecting to the Appliance. . . . . . . . . . . . . . . . . . . . . . . 26
C. Intellifire Ignition System Wiring. . . . . . . . . . . . . . . . . . . . 27
D. OptionalAccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
E. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 29
F. Wall Switch Installation for Fan (Optional) . . . . . . . . . . . . 29
10 Finishing
A. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 30
B. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11 Appliance Setup
A. Remove Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . 33
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 33
C. Clean theAppliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
E. Lava Rock and Ember Placement . . . . . . . . . . . . . . . . . . 33
F. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 34
G. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
H. Install Trim and/or Surround. . . . . . . . . . . . . . . . . . . . . . . 37
I. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
12 Troubleshooting
A. Intellifire Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 38
13 Reference Materials
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 40
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
= Contains updated information.

Heat & Glo LifeStyle Collection • Twilight-II-B • 2108-900 Rev. M • 11/084
B. Limited Lifetime Warranty
Hearth & Home Technologies LIMITED WARRANTY
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet
and electric appliances purchased from an authorized HHT dealer and installed in the United States ofAmerica or Canada.
Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY
• Thiswarrantyappliestotheoriginalownerandistransferableuptotwoyearsfromdateofpurchasetothenewhomeowner,
provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its
original place of installation.
• The maximum amount recoverable under this warranty is limited to the purchase price of the product.
• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.
• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is
not covered under this warranty.
Page 1 of 2 4021-645A 09-01-08
Warranty Period HHT ManufacturedAppliances and Venting Components Covered
Parts Labor Gas Wood Pellet EPA
Wood Electric Venting
1Year XXXXXX
All Parts and Material Except as
covered by Conditions, Exclusion,
and Limitations listed
2 years XX Igniters, Electronic Components,
and Glass
XXXX Blowers
X Molded Refractory Panels
3 years X Firepots
5 years 3 years X X Castings & Baffles
7 years 3 years X X X Firebox, HHT Chimney, Termination & Heat
Exchanger
10 years 1 year X Burners, Logs & Refractory
Limited
Lifetime 1 year X Firebox & Heat Exchanger
90 Days XXXXXX All Replacement Parts
See Conditions, Exclusions, and limitations. 9-01-08

5Heat & Glo LifeStyle Collection • Twilight-II-B • 2108-900 Rev. M • 11/08
B. Limited Lifetime Warranty (continued)
• This limited warranty does not extend to or include surface finish on the appliance or terminations, door gasketing, glass
gasketing, glass discoloration, firebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion
on any of the metal surfaces, cast iron components, baffles, firepots, doors, or firebox area are not covered by this
warranty.
• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this
noise are not covered by this warranty.
• HHT’s obligationunder thiswarrantydoes notextendto damagesresultingfrom: (1)installation,operation ormaintenance
oftheappliance notin accordance withthe installationinstructions;operating instructionsandthe listingagent identification
label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper
handling,improperoperation, abuse,misuse,accident orunworkmanlike repairs; (4)environmental conditions,inadequate
ventilationor draftingcausedbytightsealing constructionof thestructure orhandling devicessuchasexhaustfans orforced
air furnaces or other such causes; (5) use of fuels other than those specified in the operating instructions; (6) installation
or use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT; and/or (7) modification of the appliance not expressly authorized and approved by HHT in writing.
• Thiswarrantydoesnotapply tonon-HHTventingcomponents, hearthcomponents orotheraccessoriesusedin conjunction
with the installation of this product.
• This warranty is void if the appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any
damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,
improper chimney or venting installation.
• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during
the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective
component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.
• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not
apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state.
• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE WARRANTY SPECIFIED ABOVE.
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all
warranties currently in existence.
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary
parts or components, contact the nearest authorized HHT dealer or supplier.
Page 2 of 2 4021-645A 09-01-08