Heat & Glo VRT-BZ-N-AUB User manual

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/141
Owner’s Manual
Installation and Operation
WARNING: If the information in these instructions
is not followed exactly, a re or explosion may
result causing property damage, personal injury,
or death.
This appliance has been supplied with an integral barrier to
prevent direct contact with the xed glass panel. DO NOT
operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the barrier
is not present or help is needed to properly install one.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVERallowchildrentotouchglass
• Keepchildrenaway
This is a room sealed appliance and no other ventilation is
required than what is provided.
DO NOT DISCARD THIS MANUAL
NOTICE
• Leave this manual with
party responsible for use
and operation.
DO NOT
DISCARD
• Important operating
and maintenance
instructions included.
• Read,understandandfollow
these instructions for safe
installation and operation.
VRTIKL-AUB
FREESTANDING STOVE
MODELS:
VRT-BZ-N-AUB
VRT-BZ-P-AUB
VRT-GY-N-AUB
VRT-GY-P-AUB
VRT-BK-N-AUB
SAI Global
RefNoGSCS20166
AS4553:2008
• DO NOTUSEORSTOREFLAMMABLEMATERIALS
NEARTHISAPPLIANCE.
• DO NOT SPRAYAEROSOLS INTHE VICINITY OF
THISAPPLIANCEWHILEITISINOPERATION.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch.
- DO NOT use any phone in your building.
- Immediatelycallyourgassupplierfromaneighbor’s
phone.Followthegassupplier’sinstructions.
- Ifyoucannotreachyourgassupplier,callthere
department.
• Installationandservicemustbeperformedbyaqualied
installer,serviceagency,orthegassupplier.
WARNING! DO NOT modify this appliance.
WARNING
!
• CAREFULLYSUPERVISEchildreninsameroomasreplace.
• Alertchildrenandadultstohazardsofhightemperatures.
High temperatures may ignite clothing or other ammable
materials.
• DO NOT place articles on or against this appliance.
• Keep clothing, furniture, draperies and other flammable
materials away.
!

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/142
PLEASEREADTHISMANUALBEFOREINSTALLING
ANDUSINGTHISAPPLIANCE.
IMPORTANT: Read all instructions carefully before starting installation.
Failuretofollowtheseinstallationinstructionsmayresultinapossiblere
hazardandwillvoidthewarranty.Savethismanualforfuturereference.
It is the responsibility of the professionals involved with the service and installation of the appliance to test the
operation of the appliance before leaving the installation site.
Heat&Glo,abrandofHearth&HomeTechnologies
352MountainHouseRoad,Halifax,PA17032
Copyright2014•PrintedinU.S.A.
MODELS: VRT-N-AUB AND VRT-P-AUB ARE SAI GLOBAL
APPROVED FOR NATURAL GAS, PROPANE OR BUTANE
AS A BALANCED FLUE FIREPLACE.
Refertotheappliancedataplatesforgasconsumptionsand
pressures.
Installationofthisapplianceshouldonlybecarriedoutby
anauthorizedpersoninaccordancewiththemanufacturer’s
instructions. Appliance is to be installed in full compliance
withthemanufacturer’sinstructions,andanylocalauthorities’
requirementsforgas,electricalandbuildingregulations.
This appliance and its components are tested and safe
wheninstalledinaccordancewiththisInstallationManual.
Report to your dealer any parts damaged in shipment,
specically check glass condition. The gas logs and ue
system components are in separate packages.  Read all
instructions before starting installation and follow these
instructionscarefullyduringinstallationtoensuremaximum
benetandsafety.
Failuretofollowthemwillvoidyourwarrantyandmaypresent
arehazard.
TheHeat&Glo,abrandofHearth&HomeTechnologies
warrantywillbevoidedby,andHeat&Glo,abrandofHearth
& Home Technologies disclaims any responsibility for the
following actions:
• Installation of any damaged fireplace or flue system
component
• Modification of the fireplace or balanced flue system
installationotherthanasinstructedbyHeat&Glo,a
brand of Hearth & Home Technologies.
• Improperpositioningofthegaslogsortheglassdoor
• Installation and/or use of any component part not
manufacturedorapprovedbyHeat&Glo,brandofHearth
&HomeTechnologies,notwithstandinganyindependent
testing laboratory or other party approval of such
component part or accessory.

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/143
Listing Label Information/Location
A. Congratulations
CongratulationsonselectingaHeat&Glogasreplace,an
elegantandcleanalternativetowoodburningreplaces.The
Heat&Glogasreplaceyouhaveselectedisdesignedto
providetheutmostinsafety,reliability,andefciency.
As the owner of a new replace, you’ll want to read and
carefullyfollowalloftheinstructionscontainedinthisowner’s
manual.Payspecialattentiontoallcautionsandwarnings.
Themodelinformationregardingyourspecicreplacecanbefoundonthe
ratingplateusuallylocatedinthecontrolareaofthereplace.
ModelName: ___________________________________________ Datepurchased/installed:__________________
Serial Number:__________________________________________ Locationonreplace: _____________________
Dealership purchased from: _______________________________ DealerPhone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
We recommend that you record the following pertinent
information about your replace.
Homeowner Reference Information
Readthismanualbeforeinstallingoroperatingthisappliance.
Pleaseretainthisowner’smanualforfuturereference.
SAMPLE
SAI Global Certification Nº:
DMS (mm)
xxxx-xxx
Serial Number
ModelNumberType of Gas
This owner’smanual should be retained for future reference.
We suggest that you keep it with your other important
documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo gas replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat&Glofamilyofreplaceproducts!

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/144
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
A. Congratulations .................................3
B. LimitedLifetimeWarranty..........................6
1 Listing and Code Approvals
A. ApplianceCertication ............................9
B. AdditionalRelatedStandards.......................9
C. GasPressureRequirements .......................9
D. HighAltitudeInstallations ..........................9
E. Non-CombustibleMaterialsSpecication. . . . . . . . . . . . . . 9
F. CombustibleMaterialsSpecication .................9
G.ElectricalCodes .................................9
User Guide
2 Operating Instructions
A. GasFireplaceSafety ............................10
B. YourFireplace .................................10
C. Clear Space ...................................10
D. DecorativeDoorsandFronts ......................10
E. FixedGlassAssembly ...........................10
F. RemoteControls,WallControlsandWallSwitches.....10
G.BeforeLightingFireplace .........................10
H. LightingInstructions(IPI) ......................... 11
I. ControlModuleOperation ........................12
J. AfterFireplaceisLit .............................13
K. FrequentlyAskedQuestions ......................13
3 Maintenance and Service
A. MaintenanceTasks-Homeowner ...................14
B. MaintenanceTasks-QualiedServiceTechnician ......15
Installer Guide
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 17
B. DesignandInstallationConsiderations ..............18
C. Tools and Supplies Needed .......................18
D. InspectApplianceandComponents................. 18
5 Framing and Clearances
A. SelectingApplianceLocation ......................19
B. OptionalStoneSurroundInstalled ..................20
6 Termination Locations
A. VentTerminationMinimumClearances ..............21
Table of Contents
7 Flue Information
A. FlueComponents...............................23
B. UseofElbows .................................23
C. MeasuringStandards ............................23
D. FlueingDiagrams ...............................24
E. FluePipeAssembly ............................. 31
F. HorizontalPenetrationFraming ....................31
G.SlimLineWallThimble...........................33
H. VerticalTermination ............................. 34
I. VerticalFlueRestrictor ...........................36
8 Vent Clearances and Framing
A. PipeClearancestoCombustibles ..................37
B. WallPenetrationFraming.........................37
C. InstalltheCeilingFirestop ........................38
D. InstallAtticInsulationShield....................... 39
9 Appliance Setup
A. RemoveShippingMaterials .......................40
B. UnboltingAppliancefromthePallet .................40
C. LevelingandBoltingDowntheAppliance ............40
D. Accessories ...................................41
E. ToptoRearFlueConversion ...................... 41
F. InstallingtheBafe ..............................42
G.PositioningtheLogs............................. 43
H. PlacingMineralWool ............................43
I. FrontDoorGlassAssemblyInstallation ..............44
J.InnerGlassDoorAssemblyReplacement ............44
K. CoversRemovalForServicing. . . . . . . . . . . . . . . . . . . . . 45
L.ComponentsRemovalForService .................45
M.PartsReplacement .............................45
N.AdjustmentsAndReplacementParts................45
O.InstallTrimand/orSurround .......................45
P. AirShutterSetting ..............................45
10 Installing Vent Pipe (SLP Pipe)
A. AssembleVentSections. . . . . . . . . . . . . . . . . . . . . . . . . . 46
B. AssembleSlipSections ..........................47
C. SecureTheVentSections ........................ 47
D. DisassembleVentSections ....................... 48
E. InstallDecorativeCeilingComponents ..............48
F. InstallSupportBrackets ..........................49
G.InstallFirestops ................................49
H.FlueTermination ................................50
I. HeatShieldRequirementsforHorizontalTermination ...51
J. InstallMetalRoofFlashing........................51
K. AssembleandInstallStormCollar ..................52
L. InstallVerticalTerminationCap .................... 52

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/145

= Contains updated information.
11 Gas Information
A. GasPressureRequirements ......................53
B. GasConnection ................................53
12 Electrical Information
A. WiringRequirements ............................55
B. IntelliFirePlusTMIgnitionSystemWiring.............. 55
C. OptionalAccessoriesRequirements ................ 56
D.Blower .......................................56
E. ControlModuleOperation ........................57
13 Troubleshooting
A. IntelliFirePlus™IgnitionSystem ...................65
14 Reference Materials
A. Appliance Dimension Diagram .....................67
B. ApplianceDimensionwithStoneSurroundDiagram ....68
C.MaintenanceTasks .............................69
D. VentComponentsDiagrams ......................70
E. ServiceParts ..................................72
F. ContactInformation .............................76

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/146
B. Limited Lifetime Warranty
AUSTRALIAN WARRANTY INFORMATION
Warranty information in the attached manual is for international markets,
not Australia. For Australian warranty information, please see below.
Hearth & Home Technologies (HHT)
7571 215th Street West, Lakeville, MN 55044
0011-1-651-345-1777
www.heatnglo.com
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are
purchased from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will
be free from defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the
veried purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this
manufacturer’s warranty begins on the date of rst occupancy of the dwelling or six months after the sale of the product by
an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in
the following table.
The term “Limited Lifetime” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time
periods reect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period Heat & Glo Manufactured Appliances and Venting
Components Covered
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
1 Year X X X X X X X
All Parts and Material Except
as covered by Conditions,
Exclusion, and Limitations listed
2 years
X X X Igniters, Electronic
Components, and Glass
X X X X X Factory-installed blowers
X Molded refractory panels
3 years X Firepots and burnpots
2000-645B (1-13) Page 1 of 3

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/147
Warranty Period Heat & Glo Manufactured Appliances and Venting
Components Covered
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
5 years 1 years X X Castings & bafes
7 years 3 years X X X Manifold tubs HEAT & GLO
chimney and termination
10 years 1 year X Burners, logs and refractory
Limited
Lifetime 3 year X X X X X Firebox and heat exchanger
90 Days XXXXXXXAll Replacement Parts
beyond warranty period
OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian
law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
• The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer
or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
• Changes in surface nishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface nishes may occur. This is not a aw and is not covered under warranty.
• Damage to printed, plated, or enamelled surfaces caused by ngerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in-
clude: paint, wood, pellet and coal gaskets, rebricks, grates, ame guides, light bulbs, batteries and the discoloration
of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-
plaints related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identication label furnished with the appliance; (2) failure to in-
stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by
tightly sealed constructions, insufcient make-up air supply, or handling devices such as exhaust fans or forced air fur-
naces or other such causes; (6) use of fuels other than those specied in the operating instructions; (7) installation or
use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT (8) modication of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup-
tions or uctuations of electrical power supply to the appliance.
2000-645B (1-13) Page 2 of 3

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/148
• Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing replace system in which an insert or a decorative gas appliance is installed.
• Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping
charges for parts
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and conguration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Over-ring can be identied by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation.
HOW TO CLAIM
• To make a claim against this warranty, contact your local distributor during regular business hours. See addresses
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
• Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
• Check with Jetmaster in advance for any costs to you when arranging a warranty call.
Travel and shipping charges for
parts are not covered by this manufacturers’ warranty.
• HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to
occur.
•
To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Melbourne
Jetmaster
444 Swan Street
Richmond 3121
[phone]
Perth
Fireplace Corner
277 Lord Street
East Perth 6000
[phone]
Sydney
Jetmaster
10 Martin Avenue
Arncliff 2205
[phone]
2000-645B (1-13)
Page 3 of 3

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/149
A. Appliance Certication
1 Listing and Code Approvals
C. Gas Pressure Requirements
PressurerequirementsforVRT-AUBreplacesareshown
in table below.
Two taps are provided on the right hand side of the gas
control for a test gauge connection to measure the inlet and
outlet pressures.
MODELS: VRT-AUB
LABORATORY: SAI Global
TYPE: Gas Space Heating Appliance
STANDARD: AS4553:2008
The Heat & Glo gas appliances discussed in this Installer’s
Guidehavebeentestedtocerticationstandardsandlistedby
the applicable laboratories.
This appliance must be installed in accordance with the rules
in force.
NOXClass5forG20,NOXClass5forG31
B. Additional Related Standards
The installation must comply with these installation instructions
and all relevant parts of Local and National Building
StandardsRegulationsandthoserelevantrecommendations
ofthefollowingBritishStandards.BS5871:Part1BS8303
BS5440:Parts1&2BS6891BSEN1856Parts1&2BS
5482Part1,aswellasIGE/UP/7.
The replace and its individual shut-off valve must be
disconnected from the gas supply piping system during any
pressuretestingofthesystemattestpressuresinexcess
of6kPa.
Ifthereplacemustbeisolatedfromthegassupplypiping
systembyclosinganindividualshut-offvalve,itmustbeof
the handle-less type.
WARNING! Risk of Explosion! An in-line regulator MUST
be installed if the gas pressure exceeds 3.7 kPa. Failure to
install a regulator could damage valve.
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility or
authorities having jurisdiction.
Wheninstallingabove610meterelevation:
Reduceinputrate4%foreach305metersfeetabove610
meters.
E. Non-Combustible Materials Specication
Materialwhichwillnotigniteandburn.Suchmaterialsare
thoseconsistingentirelyofsteel,iron,brick,tile,concrete,
slate,glassorplasters,oranycombinationthereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC (1832 ºF) and UL763
shall be considered non-combustible materials.
F. Combustible Materials Specication
Materialsmadeoforsurfacedwithwood,compressedpaper,
plantbers,plastics,orothermaterialthatcanigniteandburn,
whether ame proofed or not, or plastered or unplastered
shall be considered combustible materials.
G. Electrical Codes
AllelectricalsafetytestinghasbeendonefollowingtheEN
60335-2-102standard.Localcodesapply.
Natural Gas Propane
InletGasPressure 1.13-3.40kPa 2.75-3.40kPa
Outlet(Manifold)Gas
Pressure
.80-.95kPa 2.36-2.61kPa
Max.GasConsumption 26.7mJ 24.5mJ
BurnerInjector 2.53 mm 1.45mm
BurnerAirShutter 13mm 11.5mm
Anin-lineregulatorMUSTbeinstalledifthegaspressure
exceeds 3.40 kPa. Failure to install a regulator could
damage valve.

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1410
2 Operating Instructions
User Guide
B. Your Fireplace
WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure to
operate replace according to operating instructions could
cause re or injury.
C. Clear Space
WARNING! DO NOT place combustible objects in front of
the replace or block louvers. High temperatures may start
a re.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
D. Decorative Doors and Fronts
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause replace to overheat.
This replace has been supplied with an integral barrier
to prevent direct contact with the xed glass panel. DO
NOT operate the replace with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
Formoreinformationrefertotheinstructionssuppliedwith
your decorative door or front.
E. Fixed Glass Assembly
SeeSections9.Ithrough9.K.
F. Remote Controls, Wall Controls and Wall
Switches
Followtheinstructionssuppliedwiththecontrolinstalledto
operateyourreplace:
Forsafety:
• Install a switch lock or a wall/remote control with child
protectionlockoutfeature.
• Keepremotecontrolsoutofreachofchildren.
See your dealer if you have questions.
G. Before Lighting Fireplace
Before operating this replace for the rst time, have a
qualied service technician:
• Verifyallshippingmaterialshavebeenremovedfrominside
and/orunderneaththerebox.
• Reviewproperplacementoflogs,embermaterialand/or
other decorative materials.
• Checkthewiring.
• Checktheairshutteradjustment.
• Ensurethattherearenogasleaks.
• Ensurethattheglassissealedandintheproperposition
and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT
operate replace with xed glass assembly removed.
Thisapplianceisnotintendedforusebypersons(including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
If you expect that small children or vulnerable adults
may come into contact with this replace, the following
precautions are recommended:
• Installaphysicalbarriersuchas:
 - Adecorativerescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protectionlockoutfeature.
• Keepremotecontrolsoutofreachofchildren.
• Neverleavechildrenalonenearahotreplace,whether
operating or cooling down.
• TeachchildrentoNEVERtouchthereplace.
• Consider not using the replace when children will be
present.
To prevent unintended operation when not using your
replaceforanextendedperiodoftime(summermonths,
vacations,trips,etc):
• Removebatteriesfromremotecontrols.
• Turnoffwallcontrols.
• Unplug6volt adapter plugandremovebatteries on IPI
models.
A. Gas Fireplace Safety
This appliance has been supplied with an integral barrier to
prevent direct contact with the xed glass panel. DO NOT
operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the barrier
is not present or help is needed to properly install one.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVERallowchildrentotouchglass
• Keepchildrenaway
• CAREFULLYSUPERVISEchildreninsameroomasreplace.
• Alertchildrenandadultstohazardsofhightemperatures.
High temperatures may ignite clothing or other ammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
WARNING
!

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1411
H. Lighting Instructions (IPI)
FOR YOUR SAFETY READ BEFORE LIGHTING
TO TURN OFF GAS TO APPLIANCE
1. This appliance is equipped with an ignition device which
automatically lights the burner. DO NOT try to light the burner by hand.
1. Equipped with wall switch: Turn ON/OFF switch to OFF.
Equipped with remote or wall control: Press OFF button.
Equipped with thermostat: Set temperature to lowest setting.
WARNING: If you do not follow these instructions exactly, a re or explosion may result causing property damage, personal injury or loss of life.
WARNING:
NOT FOR USE WITH SOLID FUEL
GAS
VALVE
For additional information on operating your
Hearth & Home Technologies replace, please refer to www.replaces.com.
A. This appliance is equipped with an intermittent pilot ignition (IPI) device which
automatically lights the burner. DO NOT try to light the burner by hand.
B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell
next to the oor because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do not use any phone in your building.
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CON-
TROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can cause in-
jury or property damage. Refer to the owner’s information manual provided with this
appliance.
This appliance needs fresh air for safe operation and must be installed so there are
provisions for adequate combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s in-
structions, this product could expose you to substances in fuel or fuel combustion which
are known to the State of California to cause cancer, birth defects, or other reproductive
harm.
Keep burner and control compartment clean. See installation and operating instruc-
tions accompanying appliance.
Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline
and other liquids having ammable vapors away.
DO NOT operate the appliance with xed glass assembly removed, cracked or
broken. Replacement of the xed glass assembly should be done by a licensed or
qualied service person.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas sup-
plier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn the gas control knob. Never use tools.
If the knob will not push in or turn by hand, don’t try to repair it, call a qualied
service technician. Force or attempted repair may result in a re or explosion.
D. DO NOT use this appliance if any part has been under water. Immediately call
a qualied service technician to inspect the appliance and to replace any part of
the control system and any gas control which has been under water.
For use with natural gas and propane. A conversion kit, as supplied by the manufac-
turer, shall be used to convert this appliance to the alternate fuel.
Also Certied for Installation in a Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualied installer, service agency
or the gas supplier.
LIGHTING INSTRUCTIONS (IPI)
2. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B” in the Safety Information located on the
left side of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch to ON.
Equipped with remote or wall control: Press ON or FLAME button.
Equipped with thermostat: Set temperature to desired setting.
4. If the appliance does not light after three tries, call your service technician or gas
supplier.
2. Service technician should turn off electric power to the control when performing
service.
WARNING
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
CAUTION:
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed.
593-913H

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1412
Note: IfthemoduleisinLOCK-OUTmode,reset tingthecircuit
breakertotheappliancewillalsoresetthemodule.
Figure 2.1 Control Module
I. Control Module Operation
1. ThecontrolmodulehasanON/OFF/REMOTEselector
switchthatmustbeset.SeeFigure2.1.
 OFFPosition:Appliancewillignoreallpowerinputsand
will not respond to any commands from a wall switch or
remote.TheunitshouldbeintheOFFpositionduring
installation,service,batteryinstallation,fuelconversion,
andin the eventthatthe control goesinto LOCK-OUT
mode as a result of an error code.
 ONPosition:Appliancewilligniteandruncontinuously
in the HI flame setting, with no adjustment in flame
output. This mode of operation is primarily used for initial
installationorpoweroutageoperationwithbatterybackup.
 REMOTEPosition:Appliancewillinitiatecommandsfrom
anoptionalwiredwallswitchand/orthewirelessremote
(RC300AU).
2.IfusingawiredwallswitchwiththemoduleinREMOTE
mode,theameoutputcanbeadjustedwiththeHI/LO
selectorswitchonthemodule.SeeFigure2.3.Notethat
theameHI/LOselectorswitchwillbecomeinactiveonce
an optional remote control (RC300AU) is programmed
to the control module. Note that the control module will
alwaysignitethereplaceonHIandremainsoforthe
initial10secondsofoperation.IftheHI/LOisswitchedto
theLOposition,theameoutputwillautomaticallydrop
tothelowestsettingaftertheamehasbeenestablished
for10sec.Afterthis10secondperiod,theamecanbe
adjustedfromHItoLOwiththeswitch.
3. The control module has safety feature that automatically
shuts down the replace after 9 hours of continuous
operation without receiving a command from the
RC300AUremote.
4. Ifyouintendtousebothanoptionalwiredwallswitchand
theRC300AUremotecontroltooperateyourreplace,
the wall switch will override any commands given by the
remote.
5. The module has the capability to recognize potential
malfunctions.  If these occur, it will fail to ignite and/or
respondtoacommandtoigniteviathewallswitchand/
orremote.Inthiscase,themodulemayhavegoneinto
LOCK-OUTmode.Inthisstate,itwillemitaLEDerror
code.Toresettheerrorcode,switchtheselectortoOFF,
andthenbacktoREMOTEorON.Iftheignitioncommand
againfails,themodulewillemitanLEDerrorcode,prior
togoingbackintoLOCK-OUTmode.Contactyourdealer
for service if this occurs.
LP/NG GAS-TYPE
SELECTOR SWITCH
WIRE LEAD FROM
REGULATOR CONNECTS HERE
MODULE
SELECTOR
SWITCH

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1413
J. After Fireplace is Lit
InitialBreak-inProcedure
• Thereplaceshouldberunthreetofourhourscontinuously
on high.
• Turnthereplaceoffandallowittocompletelycool.
• Removexedglassassembly.SeeSection9.Ithrough9.K.
• Cleanxedglassassembly.SeeSection3.
• Replacethexedglassassemblyandruncontinuouslyon
highanadditional12hours.
Thiscuresthematerialsusedtomanufacturethereplace.
NOTICE! Open windows for air circulation during
replace break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
K. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass Thisisaresultofgascombustionandtemperaturevariations.Asthereplacewarms,thiscon-
densation will disappear.
Blueames Thisisaresultofnormaloperationandtheameswillbegintoyellowasthereplaceisallowed
toburnfor20to40minutes.
Odorfromreplace
Whenrstoperated,thisreplacemayreleaseanodorfortherstseveralhours.Thisiscaused
bythecuringofmaterialsfrommanufacturing.Odormayalsobereleasedfromnishingmaterials
andadhesivesusednearthereplace.Thesecircumstancesmayrequireadditionalcuringrelated
to the installation environment.
Filmontheglass Thisisanormalresultofthecuringprocessofthepaint.Glassshouldbecleanedwithin3to4
hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be neces-
sary. See your dealer.
Metallicnoise
Noiseiscausedbymetalexpandingandcontractingasitheatsupandcoolsdown,similartothe
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
ofthereplace.
PowerOutages(batterybackup)
This appliance can operated on battery power in the event of a power outage. To access the bat-
terypack,thedecorativefront,meshandglassassemblymustberemoved.RefertoSection12
for more details.
Wallaboveappliancefeelshotto
the touch.
Noactionnecessary.Thisapplianceshipswithanon-combustiblematerialattached.Specica-
tionsoftheattachednon-combustiblematerialarelistedinSection1.E.

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1414
3 Maintenance and Service
A. Maintenance Tasks-Homeowner
The following tasks may be performed annually by the
homeowner.  If you are uncomfortable performing any
of the listed tasks, please call your dealer for a service
appointment.
More frequent cleaning may be required due to lint from
carpetingorotherfactors.Controlcompartment,burnerand
circulating air passageway of the replace must be kept
clean.
CAUTION! Risk of Burns! The replace should be turned
off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed:Protectivegloves,glasscleaner,dropcloth
andastableworksurface.
CAUTION! Handle xed glass assembly with care. Glass
is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
•Prepareaworkarealargeenoughtoaccommodatexed
glass assembly and door frame by placing a drop cloth on
aat,stablesurface.
Note: Fixed glass assembly and gasketing may have
residuethatcanstaincarpetingoroorsurfaces.
•Remove door or decorative front from replace and set
asideonworksurface.
• SeeSections9.Iand9.Kforinstructionstoremovexed
glass assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Lightdeposits:Useasoftclothwithsoapandwater
- Heavydeposits:Usecommercialreplaceglasscleaner
(consultwithyourdealer)
• Carefullysetxedglassassemblyinplaceonreplace.
Hold glass in place with one hand and secure glass latches
with the other hand.
• Reinstalldoorordecorativefront.
When properly maintained, your replace will give you
manyyearsoftrouble-freeservice.Werecommendannual
servicebyaqualiedservicetechnician.
Doors, Surrounds, Fronts
Frequency: Annually
By: Homeowner
Tools needed:Protectivegloves,stableworksurface
• Inspectforscratches,dentsorotherdamageandrepair
as necessary.
•Checkthatlouversarenotblocked.
•Vacuumanddustsurfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacementbatteriesandremotecontrol
instructions.
• Locateremotecontroltransmitterandreceiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Placeremotecontroloutofreachofchildren.
If not using your replace for an extended period of
time (summer months, vacations/trips, etc), to prevent
unintended operation:
• Removebatteriesfromremotecontrols.
• Unplug6voltadapterplugonIPImodels.
• Removebatterybackupfromcontrolmodule.
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protectiveglovesandsafetyglasses.
• Inspect venting and termination cap for blockage or
obstructionsuchplants,birdnests,leaves,snow,debris,
etc.
• Verifyterminationcapclearancetosubsequentconstruction
(buildingadditions,decks,fences,orsheds).SeeSections
6through8.
• Inspectthroughcorrosionorseparation.
• Verify weather stripping, sealing and ashing remains
intact.
• Inspectdraftshieldtoverifyitisnotdamagedormissing.
Any safety screen or guard removed for servicing must be
replacedpriortooperatingthereplace.
Installation and repair should be done by a qualied service
technicianonly.Thereplaceshouldbeinspectedbeforeuse
and at least annually by a professional service person.

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1415
B. Maintenance Tasks-Qualied Service
Technician
To prevent inadvertent burner operation while servicing this
appliance:
• UnplugDCregulatorfromjunctionbox.
• Removebatteriesfrombatterypack(ifinstalled).
• Shutoffgassupplytotheappliance.
The followingtasksmustbeperformedbyaqualiedservice
technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: QualiedServiceTechnician
Tools needed: Protective gloves, dropcloth anda stable
worksurface.
• Inspectgasketsealanditscondition.
• Inspectxedglassassemblyforscratchesandnicksthat
canleadtobreakagewhenexposedtoheat.
• Conrm there is no damage to glass or glass frame.
Replaceasnecessary.
• Verifythatxedglassassemblyisproperlyretainedand
attachment components are intact and not damaged.
Replaceasnecessary.
Logs
Frequency: Annually
By: QualiedServiceTechnician
Tools needed:Protectivegloves.
• Inspectfordamagedormissinglogs.Replaceasnecessary.
RefertoSection9.Gforlogplacementinstructions.
• Verify correct logplacement andnoame impingement
causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: QualiedServiceTechnician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths,mineralspirits,primerandtouch-uppaint.
• Inspectforpaintcondition,warpedsurfaces,corrosionor
perforation. Sand and repaint as necessary.
• Replacereplaceifreboxhasbeenperforated.
Control Compartment and Firebox Top
Frequency: Annually
By: QualiedServiceTechnician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuumandwipeoutdust,cobwebs,debrisorpethair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should be
avoided.
• Removeallforeignobjects.
• Verifyunobstructedaircirculation.
Gas Pressure Information
Frequency: Upon initial installation and gas valve
replacement or service.
By: QualiedServiceTechnician
Tools needed: Protective gloves, manometer, ashlight,
screw driver set.
• Gas pressure taps are accessible by removing the
decorativefrontandxedglassassembly.Refertosection
11forinformationrelatedtothegasvalveandgaspressure
settings.

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1416
Burner Ignition and Operation
Frequency: Annually
By: QualiedServiceTechnician
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verifyburnerisproperlysecuredandalignedwithpilotor
igniter.
• Cleanoffburnertop,inspectforpluggedports,corrosion
ordeterioration.Replaceburnerifnecessary.
• ReplaceGlowingemberswithnewdime-sizepieces.DO
NOTblockportsorobstructlightingpaths.
• Verifybatterieshavebeenremovedfrombatteryback-up
IPIsystemstopreventprematurebatteryfailureorleaking.
• Checkforsmoothlightingandignitioncarryovertoallports.
Verifythatthereisnoignitiondelay.
• Inspectforliftingorotherameproblems.
• Verify air shutter setting is correct.  See Section 9 for
requiredair shutter setting.Verifyairshutterisclearof
dust and debris.
• Inspectoriceforsoot,dirtandcorrosion.Verifyoricesize
iscorrect.SeeServicePartsListforproperoricesizing.
• Verify manifold and inlet pressures.Adjust regulator as
required.
• Inspectpilotamepatternandstrength.SeeFigure3.1for
properpilotamepattern.Cleanorreplaceoricespudas
necessary.
• Inspect IPI ame sensing rod for soot, corrosion and
deterioration. Polish with ne steel wool or replace as
required.
• Verifythat thereis not ashort in amesense circuitby
checkingcontinuitybetweenpilothoodandamesensing
rod.Replacepilotasnecessary.
Figure 3.1 IPI Pilot Flame Patterns

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1417
A. Typical Appliance System
NOTICE: Illustrations and photos reect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
Figure 4.1 Typical System
CEILING FIRESTOP
ON FLOOR OF ATTIC
(SECTION 8.C)
VERTICAL TERMINATION CAP
(SECTION 10.L)
VENT PIPE PENETRATES ROOF
PREFERABLY WITHOUT AFFECTING
ROOF RAFTERS (SECTION 8)
FRAMING HEADED OFF
IN CEILING JOISTS
(SECTION 8.C)
GAS LINE
(SECTION 11)
VENT PIPE (SECTIONS 7 & 8)
STORM COLLAR
(SECTION 10.K)
NON-COMBUSTIBLE ROOF FLASHING
MAINTAINS MINIMUM CLEARANCE AROUND
PIPE (SECTION 10.J)
ATTIC INSULATION SHIELD (NOT SHOWN)
MUST BE USED HERE TO KEEP
INSULATION AWAY FROM VENT PIPE IF
ATTIC IS INSULATED (SECTION 8.D)
4 Getting Started
Installer Guide
HORIZONTAL
TERMINATION CAP
(SECTION 10.H)

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1418
B. Design and Installation Considerations
Heat & Glo direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of the
buildingandallexhaustgasesexpelledtotheoutsideofthe
building. No additional outside air source is required.
Installation MUST comply with local, regional, state and
nationalcodesand regulations. Consultinsurancecarrier,
local building inspector, re ofcials or authorities having
jurisdiction over restrictions, installation inspection and
permits.
Beforeinstalling,determinethefollowing:
• Wheretheapplianceistobeinstalled.
• Theventsystemcongurationtobeused.
• Gassupplypipingrequirements.
• Electricalwiringrequirements.
• Framingandnishingdetails.
• Whetheroptionalaccessories—devicessuchasafan,wall
switch,orremotecontrol—aredesired.
D. Inspect Appliance and Components
• Carefullyremovetheapplianceandcomponentsfromthe
packaging.
• Theventsystemcomponentsanddecorativedoorsand
frontsmaybeshippedinseparatepackages.
• If packaged separately, the log set and appliance grate
must be installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
•Read all of the instructions before starting the
installation. Follow these instructions carefully during
the installation to ensure maximum safety and benet.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged,
incomplete or substitute components. Keep appliance dry.
C. Tools and Supplies Needed
Beforebeginningtheinstallationbesurethatthefollowing
tools and building supplies are available.
Tapemeasure Framingmaterial
Pliers Non-corrosiveleakchecksolution
Hammer Phillipsscrewdriver
Gloves Framingsquare
Voltmeter Electricdrillandbits-1/4in.
    (6.3mm)
Plumbline Safetyglasses
Level Reciprocatingsaw
Manometer Flatbladescrewdriver
1/2-3/4in.(12.7-19mm)length,#6or#8Self-drilling
screws
Caulkingmaterial(149ºC(300ºF)minimumcontinuous
exposurerating)
One1/4in.(6.3mm)femaleconnection(foroptionalfan).
WARNING! Risk of Fire, Explosion or Electric Shock! DO
NOT use this appliance if any part has been under water.
Call a qualied service technician to inspect the appliance
and to replace any part of the control system and/or gas
control which has been under water.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistanceoradditionalinformation,consultaqualiedservice
technician,serviceagencyoryourdealer.
Hearth&HomeTechnologiesdisclaimsanyresponsibilityfor,
andthewarrantywillbevoidedby,thefollowingactions:
• Installationanduseofanydamagedapplianceorventsystem
component.
• Modicationoftheapplianceorventsystem.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improperpositioningofthegaslogsortheglassdoor.
• Installationand/oruseofanycomponentpartnotapproved
by Hearth & Home Technologies.
Any such action may cause a re hazard.

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1419
5 Framing and Clearances
A. Selecting Appliance Location
Whenselectingalocationfortheapplianceitisimportantto
considertherequiredclearancestowalls(seeFigure5.1).
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access. Due
to high temperatures, the appliance should be located out
of trafc and away from furniture and draperies.
NOTICE: Illustrations reect typical installations and are FOR
DESIGN PURPOSES ONLY. Illustrations/diagrams are not
drawn to scale. Actual installation may vary due to individual
design preference.
Figure 5.1 Appliance Locations
D
H
Alcove
G
AA
E
F
B
I
“A”measurementisfromgasstovetop,notside.
A
A B C D E F G H I J
Inches 610 12 54 36 31 13 10-1/2 15-1/2 5
Millimeters 152 257 308 1372 914 781 337 267 394 127
Note:Mantelmustmaintain
1in.(25mm)clearancefrom
verticalue.
C
C
J
I
J

Heat & Glo • VRT-AUB • 2123-980_R14 • 12/1420
D
C
A
B
STONE SURROUND
A
Figure 5.2
B. Optional Stone Surround Installed
FireRisk.
OdorRisk.
TippingRisk
• Installgasstoveonastable,levelplatform/oor
strong enough to support gas stove without
tipping.
• USEwoodooring,ceramictile,brickhearthor
highpressurelaminateooringapplieddirectly
overthesub-ooringmaterial.
A B C D
Inches 34 31 36
Millimeters 83 102 781 914
WARNING
!