HeathCo Secur360 SL-9600-90 User manual

Secur360 Video Doorbell
Knowledge Booklet
Quick Start Guide V2.0
Troubleshooting Guide
Install Video
Scan QR Code for install video or visit
https://youtu.be/WhwwelstLAI

2
a
bc
d
e
f
Shut off power to your existing doorbell
from your fuse panel
Required tools:
#2 phillips head screwdriver (a)
Double sided tape (b)
Masking tape or wire tags (c)
Recommended tools:
Smallatheadscrewdriver(d)
Powered drill/screwdriver with #2 phillips
bit head (e)
Wire stripper (f)
1a Pre-install Instructions

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Pre-install Instructions
1b
Go to your phone’s app store and download
and install the SECUR360 App.
Please have your 2.4 GHz Wi-Fi network
SSID (name) and password handy!
Please ensure your phone is connected to
the SAME Wi-Fi network to which you will
be connecting your doorbell.
On your mobile device, open the SECUR360
app and press the “Register” button to create
a new account.
Type your email address and select “Get
VericationCode.”NOTE:Youwilluseyour
email address to log into your account in
the future.
The app will send an email with a
vericationcode.Typethevericationcode
in the app.
Enterapasswordandselect“Done”NOTE:
Most special characters are acceptable.
However, there might be some that will not
be allowed such as the “@” symbol.

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Video Doorbell
Quick Connectors
Power Module
2Video Doorbell Components

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3KnowYourExistingDoorbell
Components
Exterior doorbell buttons are usually mounted next
to your front door and will look similar to the below
image.
Youmayhaveadoorbellbuttonwithnoexposed
screws. In this situation, the body of the doorbell
button is snapped onto a baseplate that is screwed to
the door trim/wall.
Yourinteriordoorbellchimewilltypicallybemounted
on a wall in a plastic or wood cover similar to below.
If you are unsure where it is located press the
doorbell button to locate.

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4Remove Existing Doorbell Button
Remove your existing doorbell button by unscrewing
it from your exterior wall.
Afterunscrewing,youmayhavetormlypullitfrom
the wall if mounted to a painted surface. Try rocking
it side to side to loosen if this is the case. Gently pull
away from wall to avoid breaking the wires.
If your button has no exposed screws, it is clipped
onto a baseplate that is screwed to the wall/trim.
Useaatheadscrewdrivertoreleasepushbutton
from baseplate.
Unscrew baseplate from the wall/trim.
Detach the two wires by unscrewing the screws
holding them down.
Gently disconnect the wires by unhooking them from
aroundthescrew.YouwillRE-USEtheoldwires.
Discard old doorbell pushbutton.

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5a Mounting The Backplate Of
Video Doorbell
Unscrew the small screw on the bottom with a small
phillips head screwdriver.
Separate the backplate from the video doorbell.
DONOTLOSETHESMALLSCREW!

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5b Mounting The Backplate of Video
Doorbell
Hold the backplate in the SAME location as the old
doorbell pushbutton.
Gently pull the old wires through the middle opening
of the backplate.
Screw the backplate into the old screw holes using
the provided new screws.
If you cannot use both original holes, secure the
backplatewithoneoftheoriginalholesrstanduse
a powered screwdriver/drill to secure the second
mount hole in its new location.

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5c Mounting The Backplate of Video
Doorbell
LoopfromtheLEFTto
make sure the screws
hold the wires securely
WiresUNDER
the screw head
Gentlyloop(fromtheLEFT)oneoftheoldwires
UNDERascrewheadandABOVEthemetaltab
below it and tighten the screw to secure the wire.
Youmayhavetoloosenscrewwithscrewdriverto
make room, but be careful to not fully remove the
screw.
Repeat the above for the other remaining existing
wire.
NOTE:Wirescanbeconnectedtoeitherscrew!
NOTE:Tryandslideanywireslackbackintothe
hole in the wall/trim that they are coming out of
before tightening everything down!
NOTE:Makesurewiresarenottouchingafter
attaching!

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6a Switching On and Attaching Video
Doorbell To The Backplate
g.2a
g.2b
On the RIGHT side gently slide the power switch to
theLEFT(g.2b).
If you have a Micro SD card (not provided), insert the
cardontheLEFTsideslotlabeledMicroSD.
While looking at the bottom of the video doorbell,
useyourngernailorsmallatheadscrewdriverand
gently pry open the black rubber door (highlighted in
greening.2a).

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6b Switching On and Attaching Video
Doorbell To The Backplate
g.3a g.3b
Attach the Video Doorbell to the backplate by
insertingtheTOPandthenrotatingdown(g.3a).
Secure by installing the small screw that you
removed in step 5a while holding the video doorbell
againstthebackplate(g.3b).

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7a Prepare For Power Module
Installation
Remove the cover of your chime by gently pulling
towards you or gently lifting up and out. Set aside.
Youwillnowseesomethingsimilartooneofthe
above pictures.

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g.4a
Write“TRANS”,and“FRONT”on2piecesof
masking tape or wire tags.
Carefully label the wires with the wire tags to
correspondwheretheyareattached(g.4a).
Remove wires by unscrewing from the screw
terminals and gently unhooking from screw.
NOTE:WirescouldbeANYcolor.Pleasemake
sure to label according to where they were originally
located!
7b Prepare For Power Module
Installation

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8a Wire The Power Module
Ensure that orange arms on quick connectors are
completely upright, 90 degrees to gray body. Some
force may be necessary.
TRANS FRONT
g.5a g.5b
Insertthewireyoulabeled“TRANS”intoonequick
connectoropening(ANYopening)andlowerthe
orangearmuntilushwiththegraybody.Youwill
have room for one more wire on this quick connector.
Setaside(g.5a).
Insertthewireyoulabeled“FRONT”intothe2nd
quickconnector(ANYopening)andlowertheorange
armuntilushwiththegraybody(g.5b).Youwill
have room for one more wire on this quick connector.
Set aside.

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8b
3/4"
g.6a
Make sure that each bare wire on the power module
has3/4"wireshowing(g.6a).
Use wire strippers to trim back if necessary.
Wire The Power Module

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TRANS FRONT
8c Wire The Power Module
g.7c g.7d
g.7a g.7b
Connectthespadeconnector(g.7c)thatis
connectedtothewireyoulabeled“TRANS”tothe
“TRANS”screwterminalonthechimeandtighten
screw.
Connect the spade connector that is connected
tothewireyoulabeled“FRONT”(g.7d)tothe
“FRONT”screwterminalonthechimeandtighten
screw.
Insert either of the bare wires from the power module
into the empty opening of the quick connector with
thewireyoulabeled“TRANS”(g.7a)andlowerthe
orange arm fully.
Insert the remaining bare wire from the power
module into the empty opening of the quick
connectorwiththewireyoulabeled“FRONT”
(g.7b)andlowertheorangearmfully.

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9Mount The Power Module
Metal Tone Bars
Springs
Using the double sided tape, attach the power
module inside the chime (if space is available and
without touching any of the metal tone bars or
springs) or on the exterior of the plastic cover.
Tuck the quick connectors and wires out of the way
of the springs or tone bars of the chime.
Replace the cover over chime, taking care to ensure
wires are tucked inside.

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10 Restore Power
RESTORE power at your breaker box.
YourvideodoorbellbuttonshouldbeashingRED
now.
Ifitisnotashingred,yourdoorbellmaybehaving
intermittent power issues or may not be receiving
power at all. Check the troubleshooting guide under
“Video doorbell has intermittent or no power” for
solutions.
Follow below link for FAQs:
https://www.heath-zenith.com/secur360/chimeFAQ
For customer service call:
1-800-858-8501

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11 AddVideoDoorbellToYourApp
IMPORTANT:Beforeaddingthevideodoorbelltothe
app, ensure your mobile device is connected to the
same2.4GHzwi-networkthatthevideodoorbell
will be using. (MUST be 2.4 GHz)
On your mobile device, open the SECUR360 app.
Ensure the app is showing the Home screen. If not,
press the Home icon at the bottom of the screen.
To add a device, press the “+” icon at the top of the
screen.
Ensure “Add Manually” is selected at the top of the
screen.
Select “HeathZenith” in the left-hand column and
then select “Doorbell”.
PressNEXTonthevideohelpscreensFOURtimes.
PressCONFIRMandthenNEXT.
Enterthelogininformationforyour2.4GHzwi-
network.
Hold up QR code displayed on phone screen to the
camera of the video doorbell and wait for a chime.
Afterthechime,thebuttonwillashbluetoindicate
the video doorbell is connecting to your network.
When the button turns solid blue, the video doorbell
is ready to use.

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Secur360 Video Doorbell
Troubleshooting Guide