Heatilator ECO-ADV-PS35 User manual

1 7058-206I August 21, 2018
NOTICE: DO NOT DISCARD THIS MANUAL
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
PELLET BURNING STOVES
MODEL(S):
ECO-ADV-PS35
ECO-ADV-PS50
ECO-CAB50
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, re ofcials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
If the information in these instructions is not
followed exactly, a re could result causing
property damage, personal injury, or death.
WARNING
• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
• Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void your
warranty.
• Comply with all minimum clearances to combustibles
as specied. Failure to comply may cause
house re.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
WARNING
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
replace.
• Alert children and adults to hazards of high
temperatures
• High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other
ammable materials away.
CAUTION
Tested and approved for wood pellets, Burning of any
other type of fuel voids your warranty.
NOTE
To obtain a French translation of this manual, please
contact your dealer or visit www.heatilator.com.
Pour obtenir une traduction Francaise de ce manuel, s’il
vous plait contacter votre revendeur ou visitez
www. heatilator.com.

2 7058-206I August 21, 2018
HEATILATOR ECO CHOICE
CONFIDENTIAL PROPERTY OF HEARTH & HOME TECHNOLOGIES INC.
PART NAME:
DRAWN BY: SCALE: MATERIAL:
SHEET:
PART NUMBER: REV:
THIS PRINT IS CHECKED AND CONTROLLED BY THE ENGINEERING
DEPARTMENTS OF HEARTH & HOME TECHNOLOGIES INC.
ECO # DATE BYREV
UNLESS OTHERWISE SPECIFIED DIMS ARE INCHES[MM] & : TOLERANCES ARE: (2) PLACE DEC : ± 0.03 (3) PLACE DEC: ± 0.005 ANGLE: ± 2° FRACTION: ± 1/16
OUTSIDE MATERIAL. NORMAL DIM & INSIDE MATERIAL. OUTSIDE APEX INSIDE APEX - DIMS ENCLOSED BY AN OVAL ARE CRITICAL DIMENSIONS
REVISIONS
ITEM PART NUMBER PART NAME QTY
9.88
U.S. ENVIRONMENTAL PROTECTION AGENCY
Certified to comply with 2015 particulate emission standards at 2.1 g/hr EPA method 28 and 5G. Not approved for sale after May 15, 2020.
This wood heater needs periodic inspection and repair for proper operation. Consult the owner’s manual for further information. It is against federal
regulations to operate this wood heater in a manner inconsistent with the operating instructions in the owner’s manual.
7058-143_R7
* Non-combustible floor protection must extend 2 inches
(51mm) beneath the flue pipe when installed with horizontal
venting or under the Top Vent Adapter with vertical installation.
RECOMMENDED IN USA; REQUIRED IN CANADA.
*Un protecteur incombustible de plancher doit s'étendre 2 inches (51mm)
sous le conduit de cheminée pour une installation de ventilation horizontale
ou sous un adapteur de ventilation de dessus pour une installation verticale.
ÉTATS-UNIS - RECOMMANDÉ; CANADA - REQUIRENT.
Floor protector must be non-combustible material, extending
beneath heater and to the front/sides/rear as indicated.
Measure front distance (I) from the surface of the glass door.
Le poêle doit être placé sur une assise non combustible s’étendant tout
autour de lui, comme les schémas l’indiquent. Mesurez la distance du
devant (I) de la surface de la porte vitrée.
2017 2018 2019 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
34,400 34,400
ECO-ADV-PS35
Conforms to ASTM STD E1509, Certified to ULC STD S627, ULC/ORD-C1482-M1990 Room
Heating Pellet Burning Type, (UM) 84-HUD FOR USE ONLY WITH PELLETIZED WOOD
FUEL. Do not use any other type of fuel.
Manufactured by: Fabriqué par:
352 Mountain House Road
Halifax, Pa 17032
www.heatilator.com
4001508 Serial No.
N° de série HF BARCODE LABEL
A. Sample of Serial Number / Safety Label
LOCATION: On chain behind right access panel & Behind left access panel
NOTE: Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction
and Welcome to the Quadra-Fire Family!
Test Lab
and Report
Number
Model Name
Serial Number
Manufacturer
Date
SAMPLE

August 21, 2018 7058-206I 3
HEATILATOR ECO CHOICE
A. Sample of Serial Number / Safety Label ......... 2
B. Warranty Policy ............................ 4
C. Quick Start Guide .......................... 6
1 Listing and Code Approvals ..............7
A. Appliance Certication....................... 7
B. BTU & Efciency Specications ............... 7
C. Glass Specications ........................ 8
D. Electrical Rating (on high) .................... 8
E. Mobile Home Approved ...................... 8
F. Sleeping Room ............................ 8
G. California - Prop65 ......................... 8
2 Operating Instructions .......................9
A. Fire Safety ................................ 9
B. Non-Combustible Materials ................... 9
C. Combustible Materials....................... 9
D. Fuel Material and Fuel Storage................ 9
E. General Operating Information ............... 10
F. Before Your First Fire ....................... 10
G. Hopper Lid Latch and Hopper Switch .......... 11
H. Starting Your First Fire ..................... 11
I. Fire Characteristics......................... 12
J. Feed Rate Adjustment Instructions ............ 12
K. Ignition Cycles ............................ 12
L. Clear Space .............................. 12
M. Frequently Asked Questions................. 13
3 Maintenance and Service.................15
A. Proper Shutdown Procedure ................. 15
B. Quick Reference Maintenance Chart .......... 15
C. General Maintenance ...................... 16
D. High Ash Fuel Content Maintenance........... 20
E. Soot or Creosote Fire ...................... 20
4 Troubleshooting Guide.....................21
5 Service Parts Replacement..............24
A. Convection Blower Replacement ............. 24
B. Exhaust Blower Replacement ................ 25
C. Snap Disc Replacements ................... 25
D. Igniter Replacement ....................... 26
E. Bafe Removal & Replace .................. 26
F. Glass Replacement ........................ 27
6 Reference Materials..........................28
A. Component Functions ..................... 28
B. Component Locations ...................... 30
C. Maintenance and Service Log................ 31
D. Exploded Drawings & Service Parts - PS35 ..... 32
E. Exploded Drawings & Service Parts - PS50 ..... 36
F. Exploded Drawings & Service Parts - CAB50 .... 40
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
Heatilator is a registered trademark of Hearth & Home Technologies.

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HEATILATOR ECO CHOICE
Warranty Period Heatilator ECO-CHOICE
Appliances Components Covered
Parts Labor Pellet EPA Wood
1 year X X All parts and material except as covered by
Conditions, Exclusions, and Limitations listed
3 years X Firepots and burnpots
3 years 1 year X X Castings
5 years 3 years X Manifold tubes
5 years 3 years X X Firebox and heat exchanger
90 days X X All replacement parts beyond warranty period
See conditions, exclusions,and limitations on next page
Page 1 of 2
Hearth & Home Technologies Inc.
HEATILATOR ECO-CHOICE WARRANTY
Hearth & Home Technologies Inc., on behalf of its hearth brands (“HHT”), extends the following warranty for ECO-
CHOICE by heatilator wood and pellet hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrantes to the original owner of the HHT appliance at the site of installation, and to any transferree taking own-
ership of the appliance at the site of installation within two years following the date of original purchase, that the HHT
appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if cov-
ered components manufactured by HHT are found to be defective in materials or workmanship during the applicable
warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully
discharge all of its obligations under such warranties by replacing the product itself or refunding the veried purchase
price of the product itself. The maximum amount recoverable under this warranty is limited to the purchaser price of
the product. This warranty is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of rst occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period
for parts and labor for covered components is produced in the following table.
7014-212B 1-10-11
B. Warranty Policy

August 21, 2018 7058-206I 5
HEATILATOR ECO CHOICE
WARRANTY COVERAGE:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on th HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface nishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface nishes may occur. This is not a aw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by ngerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacment of parts that are subject to normal wear and tear during the warranty period. These parts include:
paint, wood, pellet and coal gaskets; rebricks; grates; ame guides; light bulbs; batteries and the discoloration of
glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-
plaints related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identication label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly
sealed constructions, insufcient make-up air supply, or handling devices such as exhaust fans or forced air furnaces
or other such causes; (6) use of fuels other than those specied in the operating instructions; (7) installation or use of
components not supplied with the appliance or any other components not expressly authorized and approved by HHT;
(8) modication of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or
uctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing replace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliances’ capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and conguration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Overring can be identied by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to improper chimney or venting installation.
WARRANTY EXCLUSIONS:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specied above. In no
event will HHT be liable for any incidiental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specice rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EX-
PRESSED WARRANTY SPECIFIED ABOVE.
Page 2 of 2
7014-212B 1-10-11

6 7058-206I August 21, 2018
HEATILATOR ECO CHOICE
C. Quick Start Guide
ECO CHOICE QUICK START GUIDE
*Before you plug in this appliance, follow these instructions*
Once a fi re has been established in
the unit, leave the unit burning on the
“high” setting for 30 minutes to allow
the paint to cure.
Note: Odors and vapors will be
released during this process.
*Open windows in the room for ven-
tilation*
12
456
9
Remove hang tags from the door glass. Clean the glass. Remove the hardware pack and dessicant
bag from the fi rebox area before your fi rst fi re.
Add pellets to the hopper and close
the lid.
Open the fi rebox door and make sure
the baffl es are in place.
Close the fi rebox door and plug the
power cord into the wall receptacle.
Turn the thermostat on.
Turn the thermostat to off .
If the feed tube is empty or this is the
fi rst fi re, add a handful of pellets to
the fi repot.
*Do not add extra fuel to the fi repot
if the feed tube has already been
primed. Overfi lling the fi repot will
cause smoky start-ups.
If the fi re dies out after a few minutes
of operation it will be necessary to
push the reset button to add more
fuel.
3
7
The stove will feed pellets for a
minute and stop. Once a fi re starts,
the feed cycle will resume.
Note: Allow 5 minutes for
ignition to take place.
8
After 30 minutes have passed, turn the thermostat off and allow the unit to cool completely. Open the door and clean the
fi repot according to the cleaning instructions found inside the hopper lid or owners manual. Close the door and set the
thermostat to a desired temperature. Unit is now ready to resume normal operation.
10

August 21, 2018 7058-206I 7
HEATILATOR ECO CHOICE
Model ECO-ADV-PS35, ECO-ADV-PS50
and ECO-CAB50
Laboratory Intertek
Report No. 4001508
Type Solid Fuel Room Heater/Pellet Fuel
Burning Type
Standard
ASTM E1509-04 and ULC S627-00,
ULC/ORD-C1482-M1990 Room Heater
Pellet Fuel Burning type and (UM) 84-
HUD, Mobile Home Approved.
FCC
Complies with Part 15 of FCC Rules.
Operation is subject to the following
two conditions: (1) this device may not
cause harmful interference, and (2) this
device must accept any interference
received, including interference that may
cause undesired operation.
B. BTU & Efciency Specications
1 Listing and Code Approvals
A. Appliance Certication
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the
ASTM E1509-04, ULC S627-00, (UM) 84-HUD and ULC/ORD-C-1482.
PS35 PS50
CAB50
EPA Certication #: 937-14 938-14
EPA Certied
Emissions: 2.1 1.7 grams/ hour
*LHV Tested
Efciency: N/A N/A %
**HHV Tested
Efciency: N/A N/A %
***EPA BTU Output: 9,300 to
24,400
11,900 to
31,400 per hr.
****BTU Input: 12,900 to
34,400
16,300 to
43,000 per hr.
Vent Size: 3 or 4 inches, “L” or “PL”
Hopper Capacity: 45 83/120 lbs.
Fuel Wood Pellets
* Weighted average LHV efciency using data collected
during EPA emissions test.
**Weighted average HHV efciency using data collected
during EPA emissions test.
***A range of BTU outputs based on EPA Default
Efciency and the burn rates from the low and high EPA
tests.
****Based on the maximum feed rate per hour multiplied
by approximately 8600 BTU’s which is the average BTU’s
from a pound of pellets.
The Heatilator ECO Choice Pellet Heater meets the U.S. Environmental Protection Agency’s emission limits for pellet
heaters sold after May 15, 2015.
This pellet heater needs periodic inspection and repair for proper operation. It is against federal regulations to operate this
pellet heater in a manner inconsistent with operating instructions in this manual.

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HEATILATOR ECO CHOICE
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
G. California - Prop65
Hearth & Home Technologies WILL NOT warranty
appliances that exhibit evidence of over-ring. Evidence
of over-ring includes, but is not limited to:
• Warped air tube
• Deteriorated refractory brick retainers
• Deteriorated bafe and other interior components
NOTE: Hearth & Home Technologies, manufacturer
of this appliance, reserves the right to alter its
products, their specications and/or price without
notice.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth &
Home Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if
supplied with appliance).
• Do NOT Over re - If appliance or chimney connector
glows, you are over ring.
Any such action that may cause a re hazard.
WARNING
Fire Risk
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
WARNING
This product and the fuels used to operate this product (wood), and
the products of combustion of such fuels, can expose you to
chemicals including carbon black, which is known to the State of
California to cause cancer, and carbon monoxide, which is known to
the State of California to cause birth defects or other reproductive
harm. For more information go to: WWW.P65Warnings.ca.gov
F. Sleeping Room
When installed in a sleeping room it is recommended that
3ft of vertical be installed prior to horizontally exiting the
room and a smoke/CO alarm be installed in the bedroom;
The size of the room must be at least 50ft³ per 1,000 Btu/hr
stove input, if the stove exceeds the room size, out air must
be installed.
D. Electrical Rating (on high)
Model PS35: 115 VAC, 60 Hz, Start 3.8 Amps, Run
1.3 Amps
Model PS50: 115 VAC, 60 Hz, Start 5.1 Amps, Run
3.0 Amps
Model CAB50: 115 VAC, 60 Hz, Start 5.1 Amps, Run
3.0 Amps
E. Mobile Home Approved
• This appliance is approved for mobile home
installations when not installed in a sleeping room and
when an outside combustion air inlet is provided.
• The structural integrity of the mobile home oor, ceiling,
and walls must be maintained.
• The appliance must be properly grounded to the frame
of the mobile home with #8 copper ground wire, and
use only listed double-wall connector pipe.
• Outside Air Kit, part 811-0872 or OAK-3 must be
installed in a mobile home installation.
• Appliance must be secured to mobile home structure.

August 21, 2018 7058-206I 9
HEATILATOR ECO CHOICE
User Guide
2 Operating Instructions
Fuel Material
• Made from sawdust or wood by-products
• Depending on the source material it may have a high
or low ash content.
Higher Ash Content Material
• Hardwoods with a high mineral content
• Fuel that contains bark
• Standard grade pellets, high ash pellets,
Lower Ash Content Material
• Softwoods
• Fuels with low mineral content
• Premium grade pellets
WARNING
Fire Risk.
• Do not operate appliance before reading and
understanding operating instructions.
• Failure to operate appliance properly may
cause a house re.
Visit http://www.heatilator.com/Shopping-Tools/Videos to
view product and use & care videos.
A. Fire Safety
To provide reasonable re safety, the following should be
given serious consideration:
• Install at least one smoke detector and CO monitor on
each oor of your home.
• Locate detectors away from the heating appliance and
close to the sleeping areas.
• Follow the detector’s manufacturer’s placement and
installation instructions and maintain regularly.
• A CO detector should be installed in the room with the
appliance.
• Conveniently locate a Class A re extinguisher to
contend with small res.
• In the event of a hopper re:
• Evacuate the house immediately.
• Notify re department.
B. Non-Combustible Materials
Material which will not ignite and burn, composed of any
combination of the following:
- Steel
- Plaster
- Brick
- Iron
- Concrete
- Tile
- Glass
- Slate
Materials reported as passing ASTM E 136, Standard
Test Method for Behavior of Metals, in a Vertical Tube
Furnace of 750° C.
C. Combustible Materials
Material made of/or surfaced with any of the following
materials:
- Wood
- Compressed Paper
- Plant Fibers
- Plastic
- Plywood/OSB
- Sheet Rock (drywall)
Any material that can ignite and burn: ame proofed or not,
plastered or non-plastered.
CAUTION
Do not burn fuel that contains an additive; (such as
soybean oil).
• May cause hopper res
• Damage to product may result
Read the ingredients list on the package. If you are buying
corn the only ingredient that should be listed is corn.
Clinkers
Minerals and other non-combustible materials such as
sand will turn into a hard, glass-like substance called a
clinker when heated in the repot.
Trees from different areas will vary in mineral content. That
is why some fuels produce more clinkers than others.
Moisture
Always burn dry fuel. Burning fuel with high moisture
content takes heat from the fuel and tends to cool the
appliance, robbing heat from your home. Damp pellet fuel
can clog the feed system.
Size
• Pellets are either 1/4 inch or 5/16 inch (6-8mm) in
diameter
• Length should be no more that 1-1/2 inches (38mm)
• Pellet lengths can vary from lot to lot from the same
manufacturer
• Due to length variations, the ame height (feed rate)
may need adjusting occasionally. See page 10 for
instructions.
D. Fuel Material and Fuel Storage
Pellet fuel quality can greatly uctuate. This appliance has
been designed to burn a wide variety of fuels, giving you
the choice to use the fuel that is most economical in your
region.
Hearth & Home Technologies strongly recommends only
using Pellet Fuel Institute (PFI) certied fuel.

10 7058-206I August 21, 2018
HEATILATOR ECO CHOICE
HOT WHILE IN OPERATION. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT MAY
CAUSE SKIN BURNS.
CAUTION
Figure 10.1
F. Before Your First Fire
1. First, make sure your appliance has been properly
installed and that all safety requirements have been
met. Pay particular attention to the re protection,
venting and thermostat installation instructions.
2. Double check that the ash drawer and rebox are
empty!
3. Check that cleaning rod is in the fully closed position.
4. Close and latch the door.
Performance
• Higher ash content requires the ash drawer to be
emptied more frequently
• Hardwoods require more air to burn properly
• Set wall control to “Utility Pellet” if the repot and ash
pan are lling quickly. This will cause the auto-clean
system to empty the repot more often.
• Premium wood pellets produce the highest heat output.
• Burning pellets longer than 1-1/2 inches (38mm) can
cause an inconsistent fuel feed rate and/or missed
ignitions.
We recommend that you buy fuel in multi-ton lots whenever
possible. However, we do recommend trying various
brands before purchasing multi-ton lots to ensure your
satisfaction.
Changing to Different Fuel Type
• Empty the hopper of the previous fuel
• Thoroughly vacuum hopper before lling with the new
fuel
• Select the appropriate setting on the FUEL
SELECTION screen on the thermostat wall control
The burn rate, BTU content and heat output will all vary
depending on the fuel selected.
Storage
• Wood pellets should be left in their original sealed bag
until using to prevent moisture absorption.
• This will also prevent rodents from becoming a
problem.
• Do not store any pellet fuel within the clearance
requirements or in an area that would hinder routine
cleaning and maintenance.
Tested and approved for wood pellets. Burning of any
other type of fuel voids your warranty.
CAUTION
E. General Operating Information
1. Thermostat Calls For Heat
The appliance is like most modern furnaces; when the
thermostat calls for heat, your appliance will automatically
light and deliver heat. When the room is up to temperature
and the thermostat is satised, the red call light will shut
off and the appliance will shut down. The red call light is
located behind the left access panel.
2. Heat Output Controls
This appliance is equipped with a heat output control switch
that has three settings or burn rates; low, medium and high
(Figure 10.1). The appliance will turn on and off as the
thermostat demands. When the thermostat calls for heat,
the appliance will always start up on High. After burning
approximately 4 minutes, the appliance will then burn at the
rate at which it was originally set. If the appliance is set at
one of the lower settings, it will run quieter but takes longer
to heat up an area than if it were set at a higher burn rate.
Regardless of the burn rate, when the area is warm enough
to satisfy the thermostat, the appliance will shut off.
CAUTION
Tip of thermocouple must be in contact with the inside
end of the thermocouple cover.
Missed ignitions can occur.

August 21, 2018 7058-206I 11
HEATILATOR ECO CHOICE
G. Hopper Lid Latch and Hopper Switch
1. Lift up the hopper lid and lock into open position. Now
you can ll the hopper with fuel.
2. The hopper switch is designed to shut down the feed
motor when the hopper lid is open. Leaving the lid open
too long can cause the re to go out (Figure 11.1).
3. To close the hopper lid, while holding lid open with one
hand, push the bottom of the latch inwards to release
from locked position and then slowly close the hopper
lid (Figure 11.2).
Figure 9.1
Figure 9.2
Hopper Lid Latch
Hopper Switch
Push Bottom of Latch
Inward to Release
H. Starting Your First Fire
1. A thermostat is required for proper operation of this
appliance. If you have to adjust the feed rate after
you have started the re, most of the pellets in the
hopper will need to be removed so start out with lling
the hopper approximately 1/4 full at this time. Set the
thermostat to its lowest setting and plug the power cord
into nearby outlet.
2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.
3. Locate the heat output control switch mounted on the
back of the appliance in the upper left corner. Figure
8.1 on page 8.
4. Turn it to the “high” setting by pushing the top of the
control switch in and then adjust the thermostat to its
highest setting.
5. Look through the hole in the left lower side panel and
you will see the red call light on the control box will
be on (Figure 11.3). This indicates the thermostat is
calling for heat. On the CAB50 the light can be viewed
from behind through the hole near the bottom left side
of the rear panel.
6. The fuel feed system and the igniter should now be on.
7. For your rst re it will be necessary to press the reset
button once approximately 2 minutes after start up
and again in 5 minutes. Reset as needed or every 60
seconds until pellets begin to drop into repot. This will
ll the feed system and allow the appliance to begin
dropping pellets. Or you can put a handful of pellets in
the repot to speed up the process. The appliance will
continue to run as long as the thermostat is calling for
heat.
8. Once the appliance has ignited, let it burn for
approximately 15 minutes, then set the thermostat to
the desired room temperature. Adjust the heat output
control switch to the desired setting.
Figure 11.3
Control Box
Junction Box
Red Call Light
Fuse
Convection
Blower
LOCATED BEHIND LEFT SIDE PANELS
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
CAUTION
NOTE: The CAB50 has no hopper lid latch. The hopper
switch is located in a similar location and is
activated by a magnet attached to the Hopper Lid.

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I. Fire Characteristics
A properly adjusted re with the heat output control switch
set on “high” has a short active ame pattern that extends
out of the repot approximately 4 to 8 inches (102 to
203mm).
If the re has tall ames with black tails and seems
somewhat lazy, the feed rate will need to be reduced. This
is done by sliding the fuel adjustment control rod down,
which will reduce the feed (Figure 12.1).
If the re is not 4 to 8 inches (102 to 203mm) tall, slide
the fuel adjustment control rod up to increase the feed. A
medium and low setting will give a shorter ame. The ame
will rise and fall somewhat. This is normal.
Figure 12.1
Feed Adjustment Rod located
inside Hopper at Front
Bottom of Hopper
Loosen Thumb Screw
Pull Up to
Increase
Push Down to
Decrease
Figure 12.2
2. The convection blower will automatically turn on after
your appliance has been burning for approximately 10
minutes.
This blower transfers heat from your appliance into the
room, and will continue to run after the thermostat has
stopped calling for heat until the appliance has cooled
down.
3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will be
on (See Figure 9.3, page 9).
- To restart it, ll the hopper and press the reset
button. When you press the reset button the red
call light will go out. Release the button and the
light will come back on. Continue pushing the
button once a minute until pellets begin to fall into
the repot.
- You should see a re shortly. If not, follow the
instructions on page 9, for “Starting Your First Fire”.
J. Feed Rate Adjustment Instructions
1. Loosen the thumb screw.
2. Pull the feed adjustment control rod up to increase the
feed rate and ame height or push down to decrease
the feed rate and ame height.
3. Re-tighten the thumb screw. A new stove has a break
in period. The re characteristics should be checked
again after 5 bags of pellets and adjustments made if
necessary.
L. Clear Space
Mantel: Avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage these
objects.
Fire Risk.
Do NOT place combustible objects in front of
the appliance. High temperatures may ignite
clothing, furniture or draperies. Maintain a
minimum clearance of 3 feet (914mm) in front of
appliance.
WARNING
Fire Risk.
Keep combustible materials, gasoline and other
ammable vapors and liquids clear of appliance.
WARNING
• Do NOT store ammable materials in the appliance’s
vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP”
A FIRE IN THIS Appliance.
• DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA OR
ENGINE OIL.
• DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE.
• Keep all such liquids well away from the appliance
while it is in use.
• Combustible materials may ignite.
NOTICE: Clearances may only be reduced by means
approved by the regulatory authority having
jurisdiction.
K. Ignition Cycles
1. At the beginning of each ignition cycle, it is normal to
see some smoke in the rebox. The smoke will stop
once the re starts.

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M. Thermostat Operation
There is a 4 screw terminal block located on the back lower
left corner of the stove directly above the power cord inlet.
The center 2 screws are for the thermostat wires (see
Figure 11.1 on page 11).
The appliance comes standard with a wall thermostat and
25’ of wire. If you need to run more than 25’ make sure
you use a continuous strand of 18 to 22 gauge thermostat
wire. For optimum performance your thermostat should be
located on an inside wall approximately 5’ up from the oor.
How to Install Your Wall Thermostat
1. Separate the body of the thermostat from the mounting
plate by gently pulling the two pieces apart
2. Connect your thermostat wire to the W and R terminals
(see Figure 11.2 on page 11)
3. Screw the backer plate to the wall using the hardware
included.
4. Snap the thermostat to the backer plate
5. Connect the wires to the 2 center screws on the
terminal block on the back of the product
Battery Installation and Replacement
NOTE: 2 AA batteries are included with the thermostat
and must be installed before the appliance can be
operated (see Figure 11.3 on page 11).
Install fresh batteries immediately when the REPLACE
BATTERY warning begins ashing. The warning ashes
about two months before the batteries are depleted. Even if
the warning does not appear, you should replace batteries
once a year.
If batteries are inserted within two minutes, the time
and day will not have to be reset. All other settings are
permanently stored in memory.
Shock hazard.
• Do NOT remove grounding prong from plug.
• Plug directly into properly grounded 3 prong
receptacle.
• Route cord away from appliance.
• Do NOT route cord under or in front of appliance.
CAUTION
N. Frequently Asked Questions
What causes my glass to become dirty?
If the glass has white ash build up it is normal and the
glass should be cleaned. If it is a black soot build up airow
through the unit may be restricted. The most often cause is
overdue maintenance and cleaning. See “Maintaining and
Servicing Appliance” in the owner’s manual.
How can I get more heat out of the appliance?
The most often cause of diminished heat output is overdue
maintenance and cleaning. See “Maintaining and Servicing
Appliance” in the owner’s manual. If this still does not help,
verify the correct settings for maximum heat output. See
“Feed Rate Adjustment” under “Operating Instructions” in
the owner’s manual.
What should I do if I smell smoke or there is ash/soot
coming from the appliance?
While there will always be some smoke smell from wood
burning appliances (including pellet) you should investigate
all venting to make sure it is sealed properly. Most venting
requires silicone to seal the seams. In addition most
homes are built very tight today and with exhaust systems
can create negative pressure in the home. See “Negative
Pressure” under “Getting Started” in the owner’s manual if
you have checked the venting but still have smoke coming
from the appliance. For ash or soot check the above and
the exhaust blower housing and seals.
Why would my appliance run ne last winter but not
start this fall?
It is possible that the stove was not properly prepared
for the Non-burn season. See “Trouble shooting” in the
owner’s manual.
Why would the metal on the inside of the appliance
begin to ake?
There are some pellet mills that get their raw materials
from lumber mills that purchase logs that are transported
in sea water. These pellets can have a higher salt content
and cause the metals in the unit to corrode prematurely
and deteriorate. If you are seeing any components inside
the rebox deteriorate it is recommended to change pellet
brands immediately.
Why does only the exhaust blower run when I unplug
and plug back in my appliance?
This is a Safety feature to prevent the unit from operating in
an unsafe condition. Allow the unit to run and it will return to
normal operation.
Is there a place to lubricate the blowers to quiet them
down?
The most often cause of noisy blowers is from the impellers
becoming dirty over time. See “General Maintenance &
Cleaning” under “Maintaining & Servicing Appliance” in the
owner’s manual. No form of lubrication should ever need
applied to the blowers.
Why are different components cycling on and off in my
appliance at random?
The selector switch on control box may be on the wrong
setting. Refer to the Reference Materials section of our
owner’s manual for details.

14 7058-206I August 21, 2018
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What is the metal object with the bend in it for that
came inside the plastic bag?
It is a clean-out tool used to help clean the re pot and
remove any jams in the rare event they occur in the feed
tube.
Why is there a black residue building up on the outside
of my home?
Wind can cause this to happen. If the appliance is
operating correctly very little soot should ever exit the
termination cap. Also check to be sure the venting is
installed per the owner’s manual and local codes.
Do I need an outside air kit?
Outside air is required for mobile home installs and in some
jurisdictions. Refer to “Listing & Code Approvals”,“ Mobile
Home Installation” and “ Appliance Set-up” owner’s manual.
Also refer to local building codes.
I am seeing sparks coming out of my pipe (termination
cap) outside is this safe?
This is normal. As long as clearances to combustibles were
followed this is safe.
My unit sounds like a freight train at times what can be
done to eliminate this?
This is referred to as Rumbling. Maintenance may be
needed see “Maintaining and Servicing appliance” in
the owner’s manual. Decrease fuel ow see “Feed rate
adjustment” under Operating Instructions”.
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.heatilator.com to nd a dealer.
Why does my unit run ne on high, but shuts down on
low and medium?
Maintenance may be needed see “Maintaining and
Servicing Appliance” See also “Trouble Shooting”.
Can I use another brand of wall thermostat or remote
system?
Yes, any remote/wall thermostat system that does not
require power from the appliance should work.
I have no power to anything. Does this unit have a
circuit breaker or fuse or a reset button?
This unit has one serviceable fuse in the junction box and a
reset button for the thermostat circuit.
Can I burn corn in my unit?
Corn is not an approved fuel for the ECO units.
I’m thinking about going green (solar power) and need
to know what the power consumption is on my Unit.
PS50 115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 Amps.
PS35 115 VAC, 60 Hz, Start 3.8 Amps, Run 1.3 Amps.
CAB50 115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 Amps
Where is the serial # of my unit is located?
The serial # is located on the back of the stove.

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3 Maintenance and Service
B. Quick Reference Maintenance Chart
Follow the detailed instructions found in this section for each step listed as referenced in the
chart below.
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of
ash at the recommended interval or you see soot coming from the vent. Not properly
cleaning your appliance on a regular basis will void your warranty.
This pellet heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet heater in a manner inconsistent with operating
instructions in this manual.
Shock and Smoke Hazard
• Turn down thermostat, let appliance
completely cool and exhaust blower must be
off. Now you can unplug appliance before
servicing.
• Smoke spillage into room can occur if
appliance is not cool before unplugging.
• Risk of shock if appliance not unplugged
before servicing appliance.
CAUTION
When properly maintained, your replace will give
you many years of trouble-free service. Contact your
dealer to answer question regarding proper operation,
troubleshooting and service for your appliance. Visit
www.heatilator.com/Owner-Support to view basic
troubleshooting, FAQs, use & care videos. We recommend
annual service by a qualied service technician.
Cleaning or Inspection Frequency Daily Weekly Every 2
Weeks Monthly Yearly
Ash Pan - Burning Wood Pellets Every 5 bags of fuel OR X
Ash Pan - Burning Alternate
Fuels Every 1 bag of fuel OR X
Ash Removal from Firebox
More frequently depending
on the fuel type or ash build-
up
OR X
Blower, Combustion (Exhaust) More frequently depending
on the fuel type OR X
Blower, Convection More frequently depending
on the operating environment OR X
Door Latch Inspection Prior to heating season OR X
Firebox - Prepare for Non-Burn
Season At end of heating season OR X
Fire pot - Burning Softwood
Pellets Every 5 bags OR X
Fire pot - Burning Hardwood
Pellets Every 3 bags OR X
Glass When clear view of re pot
becomes obscured OR X
Heat Exchanger & Drop Tube Every 1 ton of fuel OR X
Hopper Every 1 ton of fuel or when
changing fuel types OR X
Top Vent Adapter More frequently depending
on ash build-up OR X
Venting System More frequently depending
on the fuel type OR X
A. Proper Shutdown Procedure
Turn off the thermostat.

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Firepot Cleaning Rod
Figure 16.2
Figure 16.3
CLOSED Position
No light color paint is visible
Lift up and push closed
OPEN Position. Light color
painted area visible
C. General Maintenance
1. Types of Fuel
Depending on the type of fuel you are burning will dictate
how often you have to clean your re pot.
If the fuel you are burning has a high dirt or ash content, it
may be necessary to clean the re pot more than once a
day.
Dirty fuel will cause clinkers to form in the re pot. A clinker
is formed when dirt, ash or a non-burnable substance is
heated to 2000°F (1093°C) and becomes glass-like. See
“D” page 17 in this section for more details on fuels with
high ash content.
Clinker
Figure 16.1 - Clinker
2. Cleaning Firepot with Cleaning Rod & Firepot
Clean-Out Tool;
• Frequency: Daily or more often as needed
• By: Homeowner
a. The appliance must be in complete shutdown and
cool and the exhaust blower off. If you are just
cleaning the repot, there is no need to unplug the
appliance.
b. Locate the repot cleaning rod on the right side
of the appliance (Figure 16.2). When you pull the
cleaning rod straight out it will slide open the repot
oor to allow the ashes to be deposited in the ash
drawer. You will see the light color painted area on
the cleaning rod to let you know the rod is in OPEN
position (Figure 16.3).
c. Pull the repot cleaning rod OUT and IN a couple
of times to help shake debris loose. If the rod is
hard to pull, it may be necessary to use your repot
clean-out tool to chip away material that has built
up on the bottom plate of the repot and to push
out any clinkers while in the open position.
d. To close the repot oor: slightly raise the cleaning
rod and then push it back into place. If you have
closed the cleaning rod properly (pushed all the
way in) you will not see any of the light color
painted area (Figure 16.3).
e. Always have the ash drawer in place before pulling
the repot cleaning rod, otherwise the ashes will
fall down and ll the outside air opening and the
appliance will produce soot out of the exhaust and
will affect efciency.
3. Ash Removal from Firebox
• Frequency: Weekly or more frequently depending on
ash build-up.
• By: Homeowner
a. There must not be any hot ashes in the rebox
during cleaning so allow the appliance to
completely cool. The rebox ash should be
removed every time the exhaust path is cleaned.
Frequent cleaning of the ash in the rebox will
help slow down the build-up of ash in the exhaust
blower and vent system.
b. Vacuum out the rebox thoroughly on both sides
of the rebox and the oor and ceiling. The ash
drawer should be emptied every time you clean
the rebox. Remember to place the ash and debris
into a metal or non-combustible container. See
Disposal of Ashes (Pg 15).
c. Always have the ash drawer in place before pulling
the repot cleaning rod, otherwise the ashes will
fall down and ll the outside air opening and the
appliance will produce soot out of the exhaust and
will affect efciency.
WARNING
Fire Risk
• NEVER pull repot cleaning rod out when
appliance is operating.
• Cleaning Rod MUST be completely pushed
in before operating appliance.
• Hot pellets may fall into ash pan and start a
re or mis-starts due to lack of vacuum.
WARNING
Burn Risk
• NEVER remove ash drawer while appliance is
operating.

August 21, 2018 7058-206I 17
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Pull out Ash Drawer & Dispose of
Ashes in Non-Combustible Container
Ash Drawer
Figure 17.1
4. Cleaning Ash Drawer
• Frequency: Weekly or every 5 bags of fuel
• By: Homeowner
a. There must not be any hot ashes in the ash drawer
when you empty it, so allow the appliance to
completely cool.
b. Locate the ash drawer underneath the repot.
Slide the ash drawer straight out. Empty into a
non-combustible container and re-install the ash
drawer. See Disposal of Ashes (Pg 15).
c. Always have the ash drawer in place before pulling
the repot cleaning rod, otherwise the ashes will
fall down and ll the outside air opening and the
appliance will produce soot out of the exhaust and
will affect efciency.
5. Disposal of Ashes
• Frequency: As needed
• By: Homeowner
Ashes should be placed in a metal container with a tight-
tting lid. The closed container of ashes should be placed
on a non-combustible oor or on the ground, well away
from all combustible materials, pending nal disposal.
If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
container until all cinders have been thoroughly cooled.
Figure 17.2
Baffles Removed
Exhaust Path and
Blower Impellers
Drop Tube
6. Cleaning the Exhaust Path, Bafes & Drop Tube
• Frequency: Monthly or every 25 bags or more
frequently depending on ash build-up.
• By: Homeowner
a. Appliance must be completely cool.
b. Open the door and remove the center bafe rst
and then the right and left bafes. See Bafe
Removal Instructions on page 23. Thoroughly
vacuum the exhaust path and drop tube and
continue throughout the rest of the rebox. Also
vacuum the front and back of the bafes.
c. Also vacuum the combustion blower impellers or
use a soft brush to remove any ash build-up.
Replace the right and left bafes and then the center bafe
and close and latch the door.
7. Cleaning the Hopper
• Frequency: Monthly or after burning 50 bags of fuel
• By: Homeowner
After burning approximately 50 bags of fuel you will need to
clean the hopper to prevent sawdust build-up.
A combination of sawdust and pellets on the bottom end of
the auger reduces the amount of fuel supply to the repot.
This can result in nuisance shutdowns and mis-starts.
a. The appliance must be in complete shutdown.
Allow the appliance to completely run out of pellets
and cool down.
b. Empty the hopper of any remaining pellets.
c. Vacuum the hopper and feed tube.
NOTE: Hearth & Home Technologies recommends to
use a heavy duty vacuum cleaners specically
designed for solid fuel appliance cleaning.
WARNING
Disposal of Ashes
• Ashes should be placed in metal container
with tight tting lid.
• Ashes should be retained in closed container
until all cinders have thoroughly cooled.

18 7058-206I August 21, 2018
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Locknut
Door Cross
Section
Latch Cam
Spacing
Washers Square Key
Door Handle
Shaft
Spring
Handle
Figure 18.1
8. Soot and Fly Ash: Formation & Need for Removal in
Exhaust Venting System.
• Frequency: Yearly or more frequently depending on
ash build-up.
• By: Qualied Service Technician/Homeowner
Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off.
The products of combustion will contain small particles
of y ash. The y ash will collect in the exhaust venting
system and restrict the ow of the ue gases.
At start-up if there is incomplete combustion, or if there is
a shutdown or incorrect operation of the appliance it will
lead to some soot formation. This will collect in the exhaust
venting system.
The venting (chimney) system may need to be cleaned at
least once a year or more often depending upon the quality
of your fuel or if there are any horizontal pipe sections. Ash
will build up more quickly in the horizontal sections and
elbows.
9. Door Handle Inspection
• Frequency: Monthly or prior to heating season
• By: Homeowner
The gasket between the glass and rebox should be
inspected periodically to make sure there is a good seal.
Check door handle for smooth cam operation.
10. Cleaning the Glass
• Frequency: When clear view of the repot becomes
obscure
• By: Homeowner
a. Appliance must be completely cool before cleaning
glass.
b. Vacuum y ash from glass and door rope.
c. Use a damp paper towel or any non-abrasive glass
cleaner. Wipe off with dry towel.
11. Cleaning Exhaust Blower - Requires No
Lubrication
• Frequency: Yearly or more frequently depending on
ash build-up
• By: Homeowner or Qualied Service Technician
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off.
b. Follow the directions for cleaning the exhaust path
found on page 15.
c. If unable to thoroughly clean the blower through
this access, then follow the directions on page 22
for direct access to the exhaust blower.
d. Vacuum the blower’s impellers. Use care not to
bend or damage the blower ns.
NOTE: Hearth & Home Technologies recommends to
use a heavy duty vacuum cleaners specically
designed for solid fuel appliance cleaning.
Handle glass assembly with care.
When cleaning glass:
• Avoid striking, scratching or
slamming glass.
• Do NOT clean glass when hot.
• Do NOT use abrasive cleaners.
• Refer to maintenance instructions.
CAUTION
Handle glass with care.
• Inspect the gasket to ensure it is
undamaged.
• Do NOT strike, slam or scratch
glass.
• Do NOT operate appliance with
glass assembly removed.
WARNING

August 21, 2018 7058-206I 19
HEATILATOR ECO CHOICE
Figure 19.1
Clean-Out Cover
14. Preparing Firebox for Non-Burn Season
• Frequency: Yearly
• By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is off.
b. Remove all ash from the rebox and vacuum
thoroughly.
c. Paint all exposed steel, including cast-iron.
- Purchase paint from your local dealer.
- Must use a high-temperature paint made
specically for heating appliances.
12. Cleaning Convection Blower - Requires No
Lubrication
• Frequency: Yearly or more frequently depending on
Dust/Dirt build-up
• By: Homeowner or Qualied Service Technician
a. Be sure the appliance is allowed to cool and has
been unplugged.
b. Follow the directions on page 21 for direct access
to the convection blower.
c. Sweep or vacuum out any build-up. Use a brush or
compressed air to loosen dirt if needed.
13. Cleaning the Top Vent Adapter
• Frequency: Yearly or more frequently depending on
ash build-up
• By: Homeowner
a. The appliance must be in complete shutdown
and the exhaust blower should be off. Allow the
appliance to completely cool down.
b. Open the clean-out cover (Figure 19.1).
c. Sweep or vacuum out any ash build-up.

20 7058-206I August 21, 2018
HEATILATOR ECO CHOICE
D. High Ash Fuel Content Maintenance
• Frequency: As needed
• By: Homeowner
Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the repot ll quickly with ashes and
clinkers.
This condition makes the appliance susceptible to
overlling the repot with pellets which may result in
smoking, sooting and possible hopper res. Figure 20.1
shows an example where the repot overlls, pellets back
up into the feed tube and ash has accumulated in the
rebox.
An inefcient and non-economical method of burning of fuel
caused by poor quality pellet fuel is shown in Figure 20.2.
The correct ame size when good quality, premium pellet
fuel is burned is shown in Figure 20.3.
If the ash buildup exceeds the half way point in the repot
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.
E. Soot or Creosote Fire
Establish a routine for the fuel, wood burner and ring
technique. Check daily for creosote build-up until
experience shows how often you need to clean to be
safe. Be aware that the hotter the re the less creosote
is deposited, and weekly cleaning may be necessary in
the mild weather even though monthly cleaning may be
enough in the coldest months. Contact your local municipal
or provincial re authority for information on how to handle
a chimney re.
In the event of a soot or creosote re, close the rebox
door, exit the building immediately and contact the
proper re authorities.
DO NOT under any circumstances re-enter the
building.
Figure 20.3
Figure 20.1
Figure 20.2
Correct Flame Height
Yellow/White in Color
Incorrect Flame Height
Tall, Lazy Flame
Orange in Color
Pellets Back-up in Feed Tube
Ash build-up in Firebox
Firepot Overfills
WARNING
Fire Risk
• High ash fuels, or lack of maintenance, can
cause the repot to overll. Follow proper
shutdown procedure if ash buildup exceeds
halfway point in repot.
• Failure to do could result in smoking,
sooting and possible hopper res.