HELLER HFLW7 User manual
This washing machine conforms to current safetyrequirements. Inappropriate use can, however, leadto personal injury and damage to property.To avoid the risk of accidents and damage to thewashing machine, please read this manual carefullybefore using it for the first time. They containimportant information on its installation, safety, useand maintenance.Keep this manual in a safe place for future reference. ContentsSafety noticesParts and featuresInstallationThe functions of the control panelHow to use washerCleanness and maintenanceTroubleshooting guideParametersElectric Diagram
PREFACE
1013141516
To avoid the risk of personal injury or damage to the washingmachine, do not install it in place where it is damp and whereit suffers from rainfall.Do not install the washing machine in place where it suffers from the sun directly, in which plastic or components will bedamaged. It will be shortened the life of your washing machine.Do not install the washing machine in place where temperaturesbelow freezing may occur. Frozen hoses may burst or split. Thereliability of the electronic control unit may be impaired attemperatures below freezing point.Do not shoot the washing machine with water when you clean it.Keep the washing machine away from fire or heat sources.Before using the washing machine for the first time, make sure that the transit boltsat the rear of the machine have been removed. During spinning, transit bolts which is still in placemay result in damage to both the machine and adjacent furniture or appliances.Turn off the tap if the machine is to be left for any length of time (e.g. holiday), especially if there isno floor drain (gully) in the immediate vicinity.Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find their wayinto the machine with the laundry. These may damage components of the machine (e.g. drum),which in turn can result in damage to the laundry.Do not wash water-repellent things(e.g. raincoats) with washing machine.Only remove laundry from the washing machine once the drum has stopped turning. Reachinginto a moving drum is extremely dangerous and could result in injury.Correct useSafety with childrenKeep children away from the washing machine at all times. To avoidthe risk of injury do not allow children to play on or near it or toplay with its controls. Supervise children whilst you are using it.Older children may only use the washing machine if its operation hasbeen clearly explained to them and they are able to use it safely,recognising the dangers of misuse.For machines with a 'porthole' door, remember that the porthole glasswill be hot when washing at very high temperatures. Do not let childrentouch it.THIS WASHING MACHINE MUST BE EARTHED.Before setting the washing machine, check it for any externally visible damage.Do not install or use a damaged washing machine . Before connceting the washing machine, ensure that the connection data on the plate(voltage and current)match the electricity supply. if in any doubt,consult a qualifiled electrician. The electrical safety of this washing machine can only be guaranteed when continuity is complete between it and an effectiveearthing system which complies with current local and nationalsafety regulations. It is most important that this basic safety requirement is present and regularly tested, and where there is any doubt the household wiring system should be inspected by a qualified electrician. The manufacturer cannot be held liable for the consequences of an inadequate earthing system.Unauthorized repairs could result in unforeseen dangers for the user, for which manufacturer can notaccept liability. Repairs should only be undertaken by an approved service technician.Ensure current is not supplied to the machine until after maintenance of repair work has been carried out.If the connection cable is damaged or broken, it must only be replaced by an approved service technician to protect the user from danger. Faulty components must only be replaced by genuine manufacturer original spare parts. Only when these parts are fitted the safety standards of the machine can be guaranteed. Do not connect the washing machine to the mains electricity supply by an extension lead. Extension leads do not guarantee the required safety of the appliance.Safety NoticesRead and understand thoroughly these safety instructions before use. The items indicated here are very important safety precautions, which must be followed. We cannot be held liable for damage caused by non-compliance with the warning and safety instructions or resulting from incorrect use or operation.Cleaning and user maintenance shall not be made by children without supervision. Children of less than 3 years should be kept away unless continuously supervised. T he new hose-sets supplied with the appliance the old hose-sets should not be reused. are to be used and WARNINGThis appliance is not intended for use by persons (including children) withreduced physical, sensory or mental capabilities, or lack of experience andknowledge, unless they have been given supervision or instructionconcerning use of the appliance by a person responsible for their safety.Children should be supervised to ensure that they do not play with the appliance.This appliance is intended to be used in household and similar applications such as:-staff kitchen areas in shops, offices and other working environments;-farm houses;-by clients in hotels, motels and other residential type environments;-bed and breakfasts type environments;-areas for communal use in blocks of flats or in launderettes.For washing machines having ventilation openings on the base, the washingmachines cannot be washing on the carpet. This appliance can be used by children aged from 8 years and above and persons with reduced physical,sensory or mental capabilities or lack of knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and under stand the hazards involved.Children shall not play with the appliance.Cleaning and user maintenance shall not be made by children without supervision.
Parts and FeaturesInstallationBefore UseBefore UseBackout packingRemove all the packing(including the foam base) or the vibration and noise may occur.Dispose all the wrappage safety and keep them out of the reach of children. Danger of suffocation!It is normal that water drops appear on the packing plastic bag and the door glass, which are resulted from the water left in the tub for checking out.AccessoriesMake sure that you have received all of the items shown below.AccessoriesNameQty.AccessoriesNameQty.Inlet hosetransit bolts caps14“U” piece1Manual1Removing transit boltsRemove all the transit bolts at the back of the machine with tools.Plug the holes with the transit bolts caps supplied.Keep the transit bolts for future transportation. Whenever the machine is transported, the transit bolts must be refitted.CordTransit boltsBack coverwater inlet valveDoor glassTop CoverControl PanelCabinetGasketDrain HoseAdjustable FeetDrain pump filterDoor Drawer(for detergentor fabric softener)Drain pump coverTransit boltsStrong vibration, noise or failures may occur if the transit bolts are not removed.The drawing of machine in the manual is only used for instruction.It may be vary from the mode you buy.Unscrew the drain pump filter to let water run out when themachine is not used for a long time.
InstallationUse processInstallationInstallation place requirementA concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or carpetedsurface.The machine must be level and securely positioned. The distance between the machine and wall must be more than 10 cm .To avoid vibrations during spinning. the machine should not be installed on soft floor coverings.Level adjustmentThe machine must stand perfectly level on all four feet to ensure safe and proper operation.Incorrect installation may cause vibrationsand noise and may cause the machine to move about.To do these when the machine is not level:Using the spanner turn locknut in a clockwisedirection. Then turn locknuts together with adjustfeet to unscrew.Hold adjust feet securely with a pipe wrench. Turn locknut again using the spanner until it sits firmly up against the housing.Vibration and noise may occur if the locknuts do not sit firmly up against the houses.Drain hose connection1.Direct into a sink If the outlet spigot has not been used before, remove any blanking plug that may be in place.If required,the drain hose can be extended to a length of 4 m.Push the drain hose onto the spigot and secure with a clip if required,ensure a loop is formed in the drain hose to prevent waste from the sink entering the washing machine.2. Connected securely to a standpipe Firstly form a hook in the end of the drain hose using the “U” piece supplied. Place the drain hose into your standpipe, which should have an internal diameter of approximately 30mm thus ensuring there is an air break between the drain hose and standpipe. When discharging into a standpipe ensure that the top fo the standpipe is no more than 90cm and no less than 60cm above floor level.Water inlet connectionConnect the inlet hose supplied with the machine to a tap with a 3/4" thread.Do not use previously employed hoses.Installation should comply with local water authority and building regulations ‘ requirements.When there is a inlet valve at the back of the machine, it must be connected to a cold watersupply. If there are two inlet valve, one is connected to a cold water supply and the otheris connected to a hot water supply. Follow the indication of the picture below to complete theconnection.inlet valve for cold waterinlet hose for cold water with a white nutUse processLocknutsAdjustable feet
For your safety, Do not press the “ ” button and get out clothes while the machineis running. Because the temperature of water may be high and it may scald you.The door lock will open automatically at the end of a wash cycle while the temperatureof the drum is cool down.
The functions of the control panelThe functions of the control panel
Use processUse processTempMixedEco 40-60SyntheticsDelicates/silkDrum CleanSpinRinse+Spin20℃Super QuickDelayRinse+Press for 3"to reloadAnti-AllergyProgramSpeed
12131
Programmes: Page 9Display: Page 7
2
Buttons: Page 8
3
DisplayThe display shows the current settings, options or relevant information.The digital display can show:Delay time: the light under this icon will be lighting once the display shows the delay time.Child lock: the light under this icon will be lighting once child lock function is selected.Washing phase: the light above this icon will flicker during the washing phase.Spin and drain phase: the light above this icon will flicker during the spin and drain phase.Door lock: the light under this icon will be lighting when door lock is working.Rinse phase: the light above this icon will flicker during the rinse phase.Digital display: This icon shows the time, speed, rinse times, Error codes.Programme duration (e.g. )Speed (e.g. , on behalf of 1200 rpm )Temp (e.g. , on behalf of 20℃ )Rinse times (e.g. )Delay time (e.g. )Error codes (e.g. )ButtonsThe following is the instruction of the buttons and their setting options.2.Start/pause ( )1.Power ( )Press this button to turn the machine on or off.3.SpeedPress this button repeatedly to change the spin speed.4.TempPress this button repeatedly to change the wash temperature.5.Rinse+Press this button repeatedly to change the rinse times.6.DelayPress this button repeatedly to change the delay time.8.Child lock (“Program”+“Speed”)When the machine starts, press the “ Program ” and “ Speed ” buttons at the same timefor a few seconds and the light under the icon “ ” is lighting, then the function works.When the function works, all buttons are not available.Press the same buttons a few seconds to cancel this function .Press this button to start or pause a wash cycle. To reload the laundry during a wash cycle, press this button for 3 seconds, and the machine will drain if the water level is too high. Thereload function is unavailable if the temperature of the water is too high.77.PromgramPress this button repeatedly to choose different program.
The functions of the control panel
Use process910ProgramsOptions and functions for programsHow to use washerUse process1. Sort the laundry by color and by care label. Most garments have a textile care label in the collar or side seam.2. Make sure all the pockets are empty, Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine.3. Close any zips, fasten hooks and eyes etc before washing.4. Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.5. Badly soiled areas, stains etc. should be pre-treated with liquid detergent, stain removers etc.6. Turn over the clothes which pill easily and is with woolen surface before putting them into the machine.Unfold the laundry and load loosely in the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning. The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this causes creases and reduces cleaning efficiency.Make sure that no garments are nipped between the door and the seal.It can remove the water out which left in the tub because of manufacturer’s checking out.Before washing clothes for the first time, you must run a complete cycle without clothes.To do these:1.Connect the power and turn on the tap.2.Press the button “ ” to turn on the machine and choose the program . “ 20℃ ” 3.Press the button. “Start/Pause” Washing preparation1.Connect the inlet hose well and turn on the tap.2.After making sure the power socket is grounded reliably, insert the power plug into the power socket.3.Place the drain hose well.Preparation of clothesDiagram 1Diagram 2Diagram 3Put clothes into the washerProgramMax Temp (℃)Mixed Super QuickAnti-AllergyDrum CleanSpinRinse+SpinDelicates/SilkSynthetics20℃Max.LoadEco 40-60Max Spin speed(rpm)Type of Wash and RecommendationsWashingSymbolSmall loads of items which require freshening up and which can be washed in a Cotton program.Lightly to normally soiled robust laundrymade of cotton, linen, artificial fibers andtheir blends.Only wash similar colors together in one wash load.Cottons, linens or cotton mix fabricsNormally soiled cotton laundry. Mostfavorable program in terms of com-bined water and energy consumption.Basis for the values indicated on the Energy Label.This program may help for sterilization and disinfection.Synthetic or mixed fabrics, underwear, colored garments, non-shrink z-shirtsFine laundry made of delicate fabrics orsilk, which needs gentle treatmentThis program is used to clean the drum. Do not put any clothes into the drum while running this program.This program can be used for rinsing garments . Do not add any detergent.Separate spin for cotton and linen items.46012002 _ _12007201200760120049010003.560120024060009060012001200 _ _ _ _ _ _ _ _
1. Open the drawer and add adequate detergent into main wash compartment marked “ ” or “ ”.2. Add the fabric softener into compartment marked “ ” or “ ” . Do not exceed the maximum level mark.3. Close the drawer.How to use washerUse processUsing the detergent drawerThe right amount to dispenser will depend on the following:The quantity of laundryThe soiling level of the laundry- Lightly soiled No visible dirt or stains. Possibly slight body odour.- Normally soiled Visibly dirty and/or just a few slight stains.- Heavily soiled Visible dirt and stains and/or dried on soiling.The water hardness level.It is recommended to use low foaming powder for all washing temperature programs.Washing steps1.Turn on the water tap, and connect the power.2.Open the door, and put the cloth into the drum one by one.3.Close the door, and put suitable amount of detergent and fabric softener into the dispenser, then close the drawer.4.Choose a program you need .5.Press “ Start/Pause” button to start the washing machine.6.When the cycle is finished, there is a warning tone sound.1211When the machine is started , the door lock is locked When the temperature inside the durm is above 60℃, the door lock is locked. When the water is above a certain level, the door lock is locked. When the washing cycle is finished, the door lock is unlocked.How to use washerUse processDoor lockImportant:Do not try to open the door when the washing cycle is not finished or power supply is cut offduring the washing cycle, because the temperature may be high and you may be scalded.Use processCleanness and MaintenanceDisconnect the machine from the mains electricity supply and withdraw the plug fromthe socket before cleaning the machine.The washing machine must not be hosed down.Cleaning the exterior Clean the exterior with a mild non-abrasive cleaning agent or soap and water using a well wrung-outcloth. Wipe dry with a soft cloth.Do not use solvents, abrasive cleaners, glass cleaners or all-purpose cleaning agents.These might damage plastic surfaces and other components because of the chemicalsthey contain.The washing drumClean the drum every 3 months by using the “Drum Clean” programme.Cleaning the drawerRemove detergent residues regularly. Clear the drawer following these:Pull out the drawer until a resistance is felt. Press down the release catch and at the same timepull the drawer right out of the machine.Remove the siphon from compartment and clean it.Clean the dispenser using a brush and warm water.When washing cycle is finished, the machine will change into standby mode.And the machine will be sleeping after 10 minutes without any control on the control panel.Main wash compartmentFabric softener compartmentPre-wash compartmentThe machine is fitted with a balance control device, which ensures the machine is stableduring the spin. To protect the machine, it will cut in if the laundry is not evenly distributedin the drum. The laundry is redistributed by reverse rotation of the drum. This may happenseveral times before the unbalance disappears and normal spinning can resume. If, afterabout 20 minutes, the laundry is still not evenly distributed in the drum, the machine will notspin. In this case, redistributed the load manually and reselect the spin program.
1413Cleanness and MaintenanceUse pointed nose pliers to withdraw the plastic filter.Clean, put back secure. These filter should bechecked every 6 months or so, or more often if thereare frequent interruptions to the water supply.Cleaning the drawer housingUse a bottle brush to remove detergent residuesinside the drawer housing.Cleaning the water inlet filterTroubleshooting guide1. it is secure.Check the connection and ensure
2. Change the temperature sensor.
1. The connection between the temperature sensor and wire is not secure.
2. The temperature sensor is damaged.
1. Check the connection and ensure it is secure.2. Change the heater.1. The connection between the heater and wire is not secure.2. The heater is damaged.1. Check the connection and ensure it is secure.
2. Check if the machine is overloaded. Switch off the machine, and retry when the motor becomes cool.
3. Change the motor.1. The connection between the motor and wire is not secure.2. The motor is protected because of over-heat.3. The motor is damaged.1. Change the water inlet.2. Check the connection and ensure it is secure.3. Change the water sensor.1. The water inlet valve is damaged.2. The connection between the water sensor and wire is not secure.3. The water sensor is damaged.Possible CauseThe water of machine fills overtime.There is a Doorlock alarm.1. Water tap is not open.2. Drain hose is put down.3. Water inlet valve is damaged.1. Open the water tap.2. Hook up the hose.3. Change the water inlet valve.ProblemError Code
The machinedrains overtime.
Water overflowsthe machine./ Water sensorworks abnormal.
The motor doesnot work.
There is a heater fault.There is atemperaturesensor fault.1. Check the drain hose.2. Clean the filter.3. Check the drainage systemand clean it.1. The drain hose is squashed or kinked.2. The drain pump filter is block. 3. The drainage system pipes are blocked.1. Lock the door well.2. Put the garment into the drum.3. Change the door lock.1. The door is not locked well.2. Garments is caught between the door and seal.3. Door lock is damaged.
Difficult explanation
After useImportant:If the machine is exposed to temperatures below 0°C, certain precautionsshould be taken.1. Disconnect the machinefrom the mains electricity supply and open the lower cover with a screwdriver.2. Place a container under the pump.Unscrew and remove the filter.3. Clean the filter carefullyThe filter must be put back in place after cleaning.The filter should be cleaned every 2 months or when there is fault that the “ ” is on the screen.
15 16
Parameters Appendix
Power
Rated Power
Water Pressure
220-240V~,50Hz
2100W
0.02-0.8Mpa
Net Weight /Gross Weight
Outer dimension(WxDxH)mm
Electric Diagram Appendix
Important:
If the machine is exposed to temperatures below 0°C, certain precautions
should be taken.
1. Turn off the water tap.
2. Unscrew the inlet hose.
3. Unhook the drain hose from the rear support and position the end of this
hose and that of the inlet hose in a bowl. Run the spin programme.
4. Disconnect the appliance.
5. Screw the inlet hose and reposition the drain hose.
6. When you intend to start the machine up again, make sure that the room
temperature is above 0°C.
S7
N
S1-2
lock
close
This symbol on the product, or in its packaging. indicates that this product may not be
treated as household waste. Instead, it should be taken to the appropriate waste
collection point for the recycling of electrical and electronic equipment, By ensuring this
product is disposed of correctly. you will help prevent potential negative consequences
for the environment and human health, which could otherwise be caused by the
inappropriate waste handing of this product, For more detailed information about the
recycling of this product, please contact your local council, your household waste
disposal service, or the shop where you purchased the product.
S1-1
LDO
N
5V
4
5
6
7
1
2
3
GND
GND
coil
5V
Heater
Filter
Earth
S1-4
S1-3
4
5
6
7
1
2
3
8
9
S5 N
GND
TO MCU
NTC
DP
Hot Valve
Pre Valve
Main Valve
4
5
1
2
3
Pump
S2
L’L’
N N N
4
5
1
2
3
Display Board
CN1
CN6
Main Board
4
5
6
7
1
2
3
8
9
10
M
H/L
T
S6
1
2
S8
GND
TO MCU
N
Motor
2
3
GND
TO MCU
1
CN2 Water Sensor
RY2
RY1
1
4
52kg/56kg
595x410x845
Power
Model
Energy-efficient test program entrance guide:
Choose the program “ Eco 40-60 ”, select the temperature to 60 ℃
Data can vary from the nominal values given depending on water pressure,water hardness,water inlet
temperature,room temperature,type and volume of load,fluctuations in the electricity supply and any
extra options selected.
HFLW7
Table of contents
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