HEMWAY W616 User manual

Professional water softener for ironing equipment
W616/W616A
HEMWAY SMART DEVICE
Instructions
SHENZHEN HANMINGWEI SMART EQUIPMENT CO., LTD
Add: Building 3B, 8 Cichang Road, Henggang, Longgang District, Shenzhen
Tell:0755-8467 9158 Fax:[phone] htpp://www.hemway.com.cn
[e-mail]

三
四
Installation notes
Working flow
Brief Review
Technical parameter
Basic Setup
Parameter Description
Installation diagram
First use debugging
Daily use and maintenance
18
11
User Setup 12-13
13-16
Controller part 17
11
10
03-05
Softening principle 05
06
02
07
Working process 07
08-09
01
01
Control valve par
STATEMENT
SHENZHEN HEMWAY SMART DEVICE CO.,LTD
All right reserved.
Without the written approval of Shenzhen Hemway Intelligent Equipment
Co., Ltd., any unit or individual shall not imitate, copy or translate part or all of
the contents of this book without authorization. Do not use any form or method
(electronic, mechanical, photocopying, recording or other methods) to spread
the goods or use it for any commercial profit..
If there is any change in the appearance of the product structure, please
refer to the actual product. The product specifications and consultations
mentioned in this book are for reference only, and will not be notified if the
content is updated. You can check our website at any time:
http://www.hemway.com.cn
Unauthorized maintenance personnel are not allowed to disassemble the
machine privately, please refer to our warranty card for warranty.
After the warranty period, we also provide services. If it is needed to
replace some accessories, our company will charge a certain accessory fee.
Unless there is a special agreement, this book is only used as a guide. All
the descriptions and information in this book do not constitute any form of
guarantee.
Product Introduction
Installation guide
Fault analysis & troubleshooting
After sales service
INDEX
Product external structure

Hemway smart water softener is a series of soft water products developed for
the easy scaling and yellowing of light industrial water. This series of products can
remove floating matter, suspended solids, calcium and magnesium ions in the water,
and effectively avoid scaling of water products, yellowing and yellowing of effluent.
Black and other issues have the characteristics of diverse functions and stable
performance.
Product Name
Model No
Rated Voltage
Rated Power
Inlet water temperature
Ambient temperature
Smart water softener
W616
AC 220V
5W
5-50℃
5-50℃
≤95%（25℃时）
AC100~240V/50~60Hz
Relative humidity
Universal power supply
Humidity
Working pressure
Free chlorine
Iron content
Soften water flow
Dimension
0.15- 0.5MPa
<0.1mg/L
<0.3mg/L
0.5 m³/h
700mmX380mmX1180mm
·Technical Parameters
•Brief Review
•Installation notes
PRODUCT INTRODUCTION
Downstream regeneration﹥5A=FTU；
Countercurrent regeneration﹤2FTU; filter﹤20FTU
Note: The regeneration cycle is calculated based on the hardness of 150mg/L.
Different water quality and usage habits will lead to different regeneration cycles.
This product is controlled by an intelligent system, fully automatic operation,
convenient and simple to use; at the same time, this product has a patented technol-
ogy-the salting prompt function, which is fully guaranteed, and brings users a
high-quality experience.
1. To ensure the normal use of the product, please ask professional installation or
maintenance personnel to confirm before use.
2. Any plumbing and electrical work must be done by professionals during installation.
3. A It is strictly forbidden to use this equipment in unsafe or unknown water quality
places.
4. The parameters of each process of softening should be revised in time according to
the changes of working conditions and the requirements of water output.
5. When the cycle water volume is too low, please check the condition of the resin. If the
amount of resin is too small, it needs to be added; if the resin is red or broken, it needs
to be replaced in time.
6. During , the water quality should be checked periodically to ensure the normal opera-
tion of the system.to be replaced in time.
7. The sodium used in the softening process of water treatment is regarded as part of
the edible salt. If you are a person with limited sodium intake, please contact your
doctor.
8. When using this equipment, please make sure that there is always solid salt in the salt
tank during use. The salt tank should be filled with coarse crystalline salt with a purity of
at least 99.5%. The use of fine salt is strictly prohibited.
9. Do not put the equipment near a heat source or high humidity, corrosive, strong
magnetic field, strong vibration, etc., or expose it directly outdoors.
10. Please use this product within the range of water temperature of 5~50℃ and water
pressure of 0.15-0.5MPa. Failures or accidents caused by using this product outside this
range are not covered by our company’s responsibility and warranty.
11. If the water inlet pressure is greater than 0.5MPa, a pressure reducing valve must be
installed at the water inlet end; when the water inlet pressure is lower than 0.15MPa, an
additional pump should be installed at the water inlet end.
12. It is recommended to use PPR pipes, corrugated pipes or UPVC pipes for pipeline
installation, and avoid using aluminum-plastic pipes.
13. Do not let children touch or play near the equipment, accidentally touching the
operation keys may cause the program to change.
14. When the power cord and power adapter attached to this product are damaged, the
company's factory power supply and power adapter must be replaced.

·Working flow
water inlet pipe
water inlet pipe
Pre-filter Softening tank
Standard process
Water soften process
Salt suction pipe
Salt bank
Sewage pipe Soften water pipe
Overflow pipe
Water bank
Water outlet pipe
water inlet pipe
water inlet pipe
Pre-filter Softening tank
Salt suction pipe
Salt bank
Sewage pipe Soften water pipe
Overflow pipe
Water bank
Water outlet pipe
water inlet pipe
Water outlet pipe
Backwash process
water inlet pipe
Pre-filter Softening tank
Salt suction pipe
Salt bank
Sewage pipe Soften water pipe
Overflow pipe
Water bank
Brine & slow rinse
water inlet pipe
water inlet pipe
Pre-filter Softening tank
Salt suction pipe
Salt bank
Sewage pipe Soften water pipe
Overflow pipe
Water bank
Water outlet pipe
Brine refill process
water inlet pipe
water inlet pipe
Pre-filter Softening tank
Salt suction pipe
Salt bank
Sewage pipe Soften water pipe
Overflow pipe
Water bank
Water outlet pipe
Water outlet pipe
Fast rinse process
water inlet pipe
water inlet pipe
Pre-filter Softening tank
Salt suction pipe
Salt bank
Sewage pipe Soften water pipe
Overflow pipe
Water bank

·Softening principle
Through the principle of ion exchange, the softening resin in the softening tank uses
sodium ions (Na+) in the resin to exchange calcium (Ca2+) and magnesium ions (Mg2+)
in the water to achieve the effect of removing hardness and softening water quality.
The softened resin that has reached the regeneration cycle uses sodium ions in the
brine to replace the calcium and magnesium ions in the resin to restore the softening
ability of the resin, and the replaced calcium and magnesium ions are discharged with
water.
•Basic Setup
This product comes standard with pre-filter, softening tank, salt tank,
water tank
1. Pre-filter: pre-treat the water entering the softener to remove particles and impurities
in the water to avoid affecting the softening effect and the quality of the effluent.
2. Softening tank: remove calcium and magnesium ions in water to soften water quality.
3. Salt tank: store soft water salt and water for resin regeneration.
4. Water tank: store softened water for use by water equipment.
R-Na+Ca2++Mg2+→R-Ca+R-Mg+Na+
R-Ca+R-Mg+Na+→R-Na+Ca2++Mg2+
A、“Lock”
B、"Menu" button
C、"Return" button
D、"Down" and "Up" buttons
When the "lock" light is on, it means the keyboard is locked. Pressing any key alone will not
work. (In any state, when the keys are not operated within one minute, the "lock" lights up
to lock the keyboard)
Press the "menu" key in the working state to enter the setting item menu state, select the
setting item to query the parameter value.
Press the "Return" button in the working state to end the current working state in advance
and move to the next working position. (For example: when the water hardness is unquali-
fied, you can unlock it and press the "Return" button to end the operation and proceed.
An instant regeneration. During the regeneration process, if you want to end a stop in
advance, press the "Return" button to enter the next step).
Press the "Return" button to return to the menu state in the query state; press the button
in the setting state to return to the menu state.
When modifying parameters in the setting state, press the "Return" button to return to the
menu state without saving the set parameters
In the menu state, press "Down" or "Up" continuously to scroll up or down each setting
channel.
In the setting state, continuously press "Down" or "Up" to scroll up or down to adjust each
value.
Press the "down" and "up" and two keys at the same time for 5 seconds to unlock the
locked keyboard.
Press the "menu" key in the setting item query state, the data flashes, enter the setting
state, and the parameter values can be modified.
After setting, press the "Menu" button, the buzzer will beep once, and the setting is
successful and return to the menu state.
How to unlock: press and hold the "up" and "down" keys at the same time for about 5
seconds until it disappears.
5

Product external structure
Front side
①
②
1、 LED Menu 2、 filter
•Parameter Description
•Working process
Item
Present Time
Regeneration trigger time
Raw water hardness
Default settingParameter Scope
00:00~23:59 current time
02:0000:00~23:59
50~400mg/L 150mg/L
12:30:25
The system is supplying water for you
Rest soften water volume：2.56m³
Instantaneous flow：3.65m³/h
12:30:35
The system is supplying water for you
Regeneration Time：02:00
Operation Display one Operation Display two
02:08:00
The system are on backwashing
Remaining time: 2min
Remaining time:30min
02:40:25
The system is absorbing salt
Countercurrent regeneration
Backwash display Brine display
03:15:50
The system on brine refilling
Remaining time: 5min
Remaining time:3min
03:25:50
The system on fast rinsing
Countercurrent regeneration
Brine Refill display
Motor running
Motor running display
Fast rinse display

Host Side
③
3、 water inlet 4、 water outlet 5、 sewage outlet 6、 overflow outlet
7、 pedal brake 8、 salt adding window 9、 salt shortage indicator
10、 power code
⑧
④
⑤
⑨
⑥
⑦
⑩
·Installation diagram
Connection for
water equipment
Tap water inlet
Sewage pipe
Overflow pipe
Sampling tee
Sampling valve
Outlet control valve
Inlet control valve
Power supply
sewer pipe
Level ground
二、INSTALLATION GUIDE
1. the machine locate , place the machine on a stable ground close to the water source,
power supply and drainage pipe, lock the pedal brake.
2. Close the water source installation pipeline, and select the corresponding interface to
install the water inlet pipe, outlet pipe, sewage pipe, and overflow pipe according to the
prompt stickers on the fuselage. The water inlet is connected to the water source with a
pipe with a 6-point female connector; the water outlet is installed The pipeline of the
upper DN20 female connector is temporarily not connected to water equipment; the
sewage pipe is connected to the sewer with a DN15 female connector pipeline.
Right side Left side
910

·First use debugging ·Daily maintenance
·User Setup
Setup Setup steps Display
Current
Time
LR 1
11 12
1. Test the water quality of the water source: take a sample of the water source and use a
portable tester/reagent to test the hardness of the water source.
After setting the correct parameters, this product can run automatically, but the
following points should be noted:
1. Don't cut off the power unless special circumstances. The system time control needs to
keep the power on. If the power is cut for more than 48 hours, the time parameters will be lost.
2. Do not stop the water supply except under special circumstances, as the water stop may
affect the regeneration of the system and result in unqualified water supply.
3. In case of water and power outage, please check the parameter settings, water source and
water quality after recovery.
4. Pay attention to the operation of the machine, and if there is a shortage of salt, the alarm will
be added to the soft water salt in time.
5. Please replace the pre-filter in time.
2. Connect the power supply and check the salt shortage prompt: Connect the machine to
220V-50HZ AC power. At this time, the salt shortage prompt will sound. Press "Open/Close"
on the adding window to open the salt adding window, and slowly add 5Kg of salt to the
salt tank, and then Press "Open/Close" to close the salt adding window, and the buzzer
alarm disappears.
3. Time parameter setting: In the display area, first press the "up" and "down" keys at the
same time to unlock the keyboard, then press the "menu" key to enter the parameter
setting page, press "up" and "down" to move the cursor to select the current time, and
press "menu" Key to enter the current time setting, press "up" and "down" to change the
value to the current value, press the "menu" key to save and return to the parameter
setting page; on the parameter setting page, press "up" and "down" to move the cursor to
select the regeneration initiation time, Press the "menu" button to enter the regeneration
initiation time setting, press "up" and "down" to change the value to a predetermined
value, press the "menu" button to save and return.
4. Water quality parameter setting: On the parameter setting page, press "up" and "down"
to move the cursor to select the raw water hardness, press the "menu" key to enter the
hardness setting, press "up" and "down" to change the value to the test value, and press
the "menu" key Save and return to the parameter setting page, then press "Return" to
return to the status display page.
5. Turn on the water source, flush and debug: slowly turn on the water source, press the
"return" key to adjust the machine to the water production state according to the display
frequency, the water will flow out of the outlet pipe, and the water will be produced for 15
minutes. Whether the water pipeline is leaking; then adjust the machine to the water
replenishment state, and fill the salt tank with water; after the water replenishment, the
machine will automatically be adjusted to the fast rinse state, and the water will flow out
of the sewage pipe. Check whether the sewage pipe is leaking; finally, the machine is
adjusted back to the system water softening state.
6. Test the effluent water quality and use it normally after passing: take out the water
sample, test the water quality, and then connect the outlet pipe to the water equipment
and use it normally.
When "lock" is on, press and hold the "up" and "down" keys at
the same time for about 5 seconds until "lock" disappears.
1. Press the "Menu" button to enter the "Flow softening valve
parameter setting" interface, as shown in Figure LR1. The system
default "current time setting" item is selected.
2. Press the "Menu" button again to display the current time
setting interface, as shown in LR2, the hour number 12 flashes,
press the "up" or "down" button to adjust the hour.
3. Press the "Menu" button again, the minute number of the
current time is 30 flashing, press the "Up" or "Down" button to
adjust the minutes.
4. Press "Menu" again, the buzzer sounds once, and the current
time is set and input.
Parameter setting of flow soft water valve
Current time setting
Regeneration initiation time setting
Raw water hardness setting
LR 2
Current time setting
12:30

·Control valve part
Fail symptoms
Regeneration
trigger time
Water softener does
not regenerate
Source water
hardness
13 14
三、Fault analysis and troubleshooting
1. Press the "Menu" button to enter the "Flow softening valve
parameter setting" interface such as LR1.
2. Press the "down" button again to select the "regeneration
initiation time setting" item; press the button again to display
the regeneration initiation time setting interface; the hour 02
flashes, press the "up" or "down" button to adjust the hours.
3. Press the "Menu" button again, the minutes 00 of the
regeneration trigger time flashes, press the "Up" or "Down"
keys to adjust the minutes.
4. Press "Menu" again, the buzzer sounds once, and the
regeneration trigger time setting input is completed.
1. Press the "Menu" button to enter the "Flow softening valve
parameter setting" interface as shown in LR1.
2. Press the "down" key twice to select the "raw water
hardness setting" item; press the "menu" key again to display
the raw water hardness setting interface such as LR4; the
hardness value 150 flashes, press the "up" or "down" key to
Adjust raw water hardness value.
3. Press the "menu" button, the buzzer sounds once, and the
input of the raw water hardness setting is completed.
1. Device power interruption.
2. The regeneration time setting is incorrect.
3. The controller is damaged.
4. Motor damage.
1. Check whether the power supply is
normal (including checking the fuse,
plug, switch).
2. Reset the time.
3. Check or replace the controller.
4. Check or replace the motor.
LR 3
Regeneration trigger time setting
02:00
LR 4
Source water hardness setting
150mg/L
Reason Solution
1. The current time setting is incorrect.
2. Power outage for more than three days,
the current time is incorrect.
1. Check and reset the current time.
2. Reset the current time.
The regeneration
time of the water
softener is wrong
1. Bypass valve is open or leaking.
2. No salt in the salt tank.
3. The jet is blocked.
4. Water leakage inside the valve body.
5.Uncertain regeneration settings or
deterioration of raw water quality.
6. Not enough resin.
7. The raw water quality is poor or the
flow meter leaf is stuck.
8. Insufficient water flowing into the brine
tank.
9. Water leakage in the center tube
O-ring.
1. The inlet water pressure is too low.
2. The salt suction pipe is blocked.
3. The salt suction pipe leaks.
4. Blocked or malfunctioning jet.
5. Water leakage inside the valve body.
6. Poor drainage.
7. The jet and drainage restrictor are not
matched with the pipe body.
1. Improper salt setting.
2. Too much water in the salt tank.
1. Set the appropriate amount of salt for
one-time regeneration.
2.Refer to the handling method in
Question 6.
1. Increase inlet water pressure.
2. Check the pipeline and remove the
blockage.
3. Check the pipeline.
4. Clean or replace the jet.
5. Check and repair the valve body or
replace.
6. Check the drain line.
7. According to the requirements of the
manual, select the jet device and the
water limiting ring.
1. Close or repair the bypass valve.
2. Ensure that there is solid salt in the
salt tank.
3. Replace or clean the jet.
4. Check the filling time of the salt tank.
5. Ensure that the center tube and.
O-ring are not broken.
6. Check and repair the valve body or
replace.
7. Correctly set and adjust the regenera-
tion time and cycle water production.
8. Add resin to excess and find out the
cause of resin loss.
9. Reduce the turbidity of the influent
water or remove the flowmeter to clean
or replace the flowmeter.
The water softener
delivers hard water
The water softener
delivers hard water
The system uses
too much salt

15 16
1. The salt tank replenishing time is too
long.
2.Excessive water remaining after salt
absorption.
3. Foreign matter in the salt valve.
4. The program is powered off at the salt
suction position and the level controller
is not installed.
5. Uncontrolled replenishment of salt
tank.
1.There is iron accumulation in the
pipeline leading to the water softener.
2..There is iron accumulation in the
water softener.
3. Contaminated resin.
4. The raw water iron content is too high.
1. There is air in the system.
2. Damaged water supply.
3. Large drainage flow during backwash.
1. Clean the water softener pipeline.
2. Add iron removal facilities to the
system.
3. Clean the control valve and add resin
cleaning agent to the resin bed to
increase the frequency of regeneration.
4. Check the process of backwashing
and saline water, increase the frequency
of recurrence and increase the time of
backwashing.
5. Add iron removal facilities to the
system.
1. Exhaust the system.
2. Replace the water distributor.
1. Reset the salt tank water replenish-
ment time.
2. Check if the jet and the salt pipe are
blocked.
3. Clean the salt valve and pipeline.
4. Close the water inlet valve, and then
open it after the call or install the level
controller.
5. Check and repair the level controller.
TExcess or overflow
of salt tank water
1. Water leakage inside the valve body.
2. Features of backwashing or fast rinse.
1. Unstable or low water pressure.
2. The jet is blocked or malfunctions.
3. Air in the resin tank.
4. There are floccules in the resin tank
during countercurrent regeneration.
1. There is accumulation in the control
valve.
2. Hard water in the control valve.
3. The water pressure is too high and the
valve is not in place.
4. The control valve is in the backwash
state, and the outlet pipe is connected to
the salt suction pipe.
1. Foreign matter or malfunction of the
jet.
2. The salt valve cannot be closed.
3. The washing time is set too short.
1. Incorrect regeneration operation.
2. The resin is contaminated or deterio-
rated.
3.The amount of salt used is not set
correctly.
4The water softener is set incorrectly.
5.Deterioration of raw water quality.
6.The vortex transmission in the flowme-
ter is stuck.
1. Correct operation requires regenera-
tion.
2. Properly increase the backwash flow
and time, use resin cleaning agent or
replace with new resin.
3. Reset the appropriate amount of salt
4. According to the test results, recalcu-
late and set.
5.Temporarily manual regeneration, and
reset the regeneration cycle.
6. Remove the flowmeter and rinse with
water, if it cannot be rotated, replace the
flowmeter.
1. Cleaning or repairing the jet
2.Repair the salt valve or clean the
deposits.
3. Increase the washing time.
1.Flush the internal deposits of the
control valve.
2. Replace the valve core or sealing ring.
3.Reduce water pressure or use pressure
relief port to relieve pressure.
4. Add check valve, solenoid valve or
level controller to the water outlet.
1.Increase the water pressure to the
required pressure.
2. Clean or replace the jet.
3. Check and find out the cause of air
intake.
4. Remove flocs in the resin tank.
1. Check and repair the valve body or
replace.
2. Manually run or close the bypass
valve, and then open it after the power
supply is normal.
Continuous
drainage from the
drain outlet
Intermittent or
irregular salt
absorption
After regeneration,
the drain pipe or
the brine pipe has
water flow and
water droplets
Salt water in the
outlet pipe
Cycle water
production
reduced
Water pressure loss
or rust in the
pipeline
The resin is
discharged through
the drain pipe
1. Position signal line is disconnected.
2. The controller fails.
3. Gear is jammed by foreign matter.
4. Set the corresponding parameters in
the program to 0.
1. Reconnect the signal line.
2. Replace the controller.
3. Remove foreign objects.
4. Check and readjust the parameters.
The control valve
continuously
circulates

•Controller part
18
17
Fail symptoms Reason Solution
1.The connection line between the
display board and the control board is
faulty.
2. The main control board is
damaged.
3. The power adapter is damp or
damaged.
4. Unstable voltage.
1. The connection line between the
positioning board and the main
control board is faulty.
2. Damage to the positioning plate.
3. Damage to the mechanical rotating
device.
4.The main control board is damaged.
5. The connection line between the
motor and the motherboard is
damaged.
6. Motor damage.
1.Hall element failure on the position-
ing board.
2.The connection between the
positioning board and the main
control board is damaged.
3. The main control board is
damaged.
The main control board is damaged.
1. Replace the cable.
2. Replace the positioning plate.
3.Check the mechanical rotating device.
4. Replace the main control board.
5.Replace the connection line between
the motor and the motherboard.
6. Replace the motor
1. Replace the positioning plate.
2. Replace the cable.
3. Replace the main control board.
Replace the main control board.
1. Replace the cable.
2. Replace the main control board.
3. Check or replace the power adapter.
4. Check the power supply and adjust.
The display garbled
The display shows
E1 and flashes
The display shows
E2 and flashes
The display shows
E4 or E5 and flashes
六、 After sales service
If you have any quality problems or other problems after purchase Hemway products, please
contact the local distribut or [e-mail] for consultation.
To apply for a warranty must be in accordance with the below conditions:
1. Please operate the machine strictly according to the manual when it is first started up and
used.
2. Please use parts only from HEMWAY original
3. Please refer to the warranty card for other terms