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EN
Troubleshooting
If the appliance does not function properly, please
check the below table for the solution. If you are
still unable to solve the problem, please contact the
service provider.
Problems Possible cause Possible solution
The appliance does not switch ON. Electrical power connection is not
connected properly with the electri-
cal outlet.
Check the electrical power connec-
tion to make sure it is connected
properly.
Cooling fan is operating even after
the appliance is switched to Standby
mode.
This is normal. The cooling fan con-
tinues running in Standby mode for
some time to cool down all internal
elements.
Wait until the cooling fan stops
rotating.
The green LED flashes once and
switch off for 2 seconds Without cooking utensil on the stove
top or using an inappropriate cooking
utensil.
Place or replace a suitable pan with a
flatted bottomed on the plate.
The red LED flashes twice and switch
off for 2 seconds - The device heats up extensively.
- Parts are damaged - Clear the ventilation slots and let
the device cool off for several min-
utes. If the error code has shown
when the appliance is in cooling
condition, contact the supplier.
- Contact the supplier.
The red LED flashes three times and
switch off for 2 seconds Stove-top overheat Make sure water is inside the pan.
The red LED flashes four times and
switch off for 2 seconds Voltage under-loaded/ over-loaded Make sure the voltage and frequency
comply with the rating label shown
on the product.
Technical specification
Item no. 237670 237687
Operating voltage and frequency 380-400V 3N~ 50/60Hz
Rated input power 5000W 17000W
Power setting - 5000W for front; 3500W for rear
Protection class Class I
Waterproof protection class IPX3 IPX4
Dimension 400 x 400 x (H)380 mm 800 x 700 x (H)870 mm
Net weight 12,5 kg 76 kg
Remark: Technical specification is subjected to change without prior notification.
Warranty
Any defect affecting the functionality of the ap-
pliance which becomes apparent within one year
after purchase will be repaired by free repair or re-
placement provided the appliance has been used
and maintained in accordance with the instructions
and has not been abused or misused in any way.
Your statutory rights are not affected. If the appli-
ance is claimed under warranty, state where and
when it was purchased and include proof of pur-
chase (e.g. receipt).
In line with our policy of continuous product devel-
opment we reserve the right to change the product,
packaging and documentation specifications with-
out notice.