HESA Informa 300 User manual

Voice Message
Communicator
Installation
and Operating
Instructions
Informa 300
DT00020

Table of contents
❒Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
❒Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
¤Phone numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
¤Calling sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
¤ Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
¤ Alarm history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
¤ Remote interrogation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
¤ Telephone line monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
¤ Power supply (battery) monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
¤ 2-Way Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
❒Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
¤ Telephone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
¤ Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
¤ Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
¤ Armed status input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
¤ Status outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
¤ Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
¤ 2-Way Voice board (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
¤ Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
❒Installer Programming and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
¤ ALARM HISTORY menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
¤ Viewing new alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
¤ Viewing old alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
¤ MESSAGE menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
¤ TIME menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
¤ DATE menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
¤ COUNTRY menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
¤ PHONE NUMBERS menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
¤ INSTALLER CODE menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
¤ USER CODE menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
¤ OPTIONS menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
❒User Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
❒Operating the Remote Interrogation Feature . . . . . . . . . . . . . . . . . . 20
❒Remote activation of the programmable outputs . . . . . . . . . . . . . . . 21
❒2-Way Voice (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
❒Called Party Ends Calling Sequence . . . . . . . . . . . . . . . . . . . . . . . . . 23
❒Automatic Calling Sequence Abort . . . . . . . . . . . . . . . . . . . . . . . . . . 23
❒Blind Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
❒Tamper Switch Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
HESA S.p.A. - Informa 300 Voice Message Communicator Instructions - Issue 02 1195 - DT00020
Informa 300 Voice Message Communicator

Introduction
The Informa 300 Voice Message Communicator from HESA reports alarms using recorded
voice messages. A special integrated circuit (IC) is used to record, store, and play back
the voice messages. The messages are stored in a non-volatile memory within this IC so
they are not lost if the system is turned off. The messages can be recorded and played
back like a tape recorder by use of the built-in microphone and speaker.
2 inputs are provided to activate the system. When an input is activated, it calls up to 5
phone numbers. Up to 4 separate phone numbers can be assigned to each input; 1
additional number can be assigned by the user for a total of 9. The phone number assigned
by the user is called when either input triggers. This allows the user to be notified if there
is an alarm while spending the evening or weekend away from home.
There are 2 access codes. One is for the installer and other is for the user; each access
code can be up to 6 digits long. Both the installer and user can view the alarm history and
program the telephone numbers. The installer can program all functions except the special
user phone number. The user can program a limited number of functions: Time, date, and
the user access code. The user code is used from a remote telephone to activate the
programmable outputs if that option is installed.
A 12 button keypad is used for entering the access codes and for programming. An LCD
display is used while programming the system and for displaying the alarm history. It also
reports the status of the system while in stand-by.
The alarm history display shows the input which caused the alarm, the time and date of
each alarm in addition to other details: The phone numbers successfully called, and if the
calling sequence was aborted.
Status outputs are provided which can be used to drive indicators or inputs to other
reporting devices.
The system can be remotely interrogated from any telephone to check if there had been
any alarms and to determine the state of the battery. If the DTMF decoding option is
installed, the user can control the programmable outputs from a remote telephone.
Pulse or DTMF dialing can be used. The phone line is monitored to detect a failure (loss
of voltage). Failure is reported via the LCD display and a status output.
Various options can be selected such as the triggering polarity, the number of times the
message is repeated to each phone number, whether call progress tones (ring, busy, etc.)
are to be used. The country can be programmed. This selects the language for the display
and the call progress tones for that country.
Informa 300 Voice Message Communicator 1

Features
Phone numbers
A total of 9 phone numbers can be called. 4 phone numbers are assigned to each of the 2
inputs. In addition, a special phone number can be programmed by the user to provide a total
of 9 phone numbers. The special user phone number is called when either input is activated.
Calling sequence
When an input is activated, it calls the 4 phone numbers assigned to that input plus the
phone number assigned by the user, if programmed. Input 1 has priority over input 2. If
the system is currently sending input 2 messages, and input 1 triggers, it starts the calling
sequence for message 1. When it finishes calling all the numbers assigned to input 1, it
resumes with the calling sequence for input 2 from the point it was interrupted.
When an input is triggered, the line seizure relay is activated. This drops all the house
phones from the line so the alarm messages will not be interrupted by someone picking
up a phone. It then goes on hook for 2 seconds to release the line in case someone had
been using a house phone. This will release the line if the interrupted call originated at this
location. It then goes off hook and waits for a dial tone.
If there is no dial tone after 10 seconds, it either answered an incoming call or interrupted
a call which had been answered by a house phone. It goes on hook again, but longer this
time. After waiting onhook, it goes off hook again and waits for the dial tone. If no dial tone
is detected, it goes back on hook and waits again. The wait onhook is progressively
increased on each attempt to a maximum of 48 seconds. It continues to try until a dial tone
is detected. If blind dialing is selected, it dials after 10 seconds even if it does not detect a
dial tone.
In some telephone exchanges, a busy signal can occur while waiting for the dial tone if all
lines are engaged. The communicator ignores the busy signal so after the prescribed wait
without a dial tone, it hangs up and tries again as described in the previous paragraph.
After the phone number is dialed, it waits for a response. If a busy signal is detected, it
hangs up and tries the next number.
When a ringing signal is detected, it sends 2 short beeps every second to alert the person
who answers that a message will follow. When the ringing tones cease, the message is
sent. If the ringing signal continues for 60 seconds, it hangs up and tries the next number.
If the line is busy, or the phone is not answered, that phone number will be tried again after
the other phone numbers are called. If the call to a number cannot be completed after 5
attempts, it will not attempt to call that number again (for this alarm). However, the next
time the system is triggered, it will try all phone numbers.
If tone detection is disabled, it ignores the ringing and busy signals. After the phone is
dialed, it starts generating the alerting beeps. After 5 seconds, it sends the message. The
number of times the message repeats can be programmed by the installer.
2 Informa 300 Voice Message Communicator

Messages
The messages are recorded and stored in a special integrated circuit. They are stored in
a non-volatile memory so they are retained if power is removed.
4 separate messages can be recorded totaling 20 seconds. Messages 1 and 2 are
activated by inputs 1 and 2 respectively. Message 3 is the common message. Messages
1 and 2 describe the type of alarm, fire, burglary, etc. Message 1 or 2 is followed by
message 3 which can be used to describe the location. The fourth message, the “A” one,
is used to indicate the arming status of the system when remotely interrogated. A typical
message “A” is “SYSTEM ARMED”.
Alarm history
42 alarms can be stored. Details about each alarm can be displayed: The input which
caused the alarm, the time and date, the phone numbers which were successfully reached,
and if the call had been aborted.
The alarm memory is separated into two parts: New alarms, and old alarms. New alarms
are those which occurred since the alarm history was displayed last. Old alarms are those
which had occurred previously. If there are more than 42 new alarms, only the first 42 can
be viewed. Alarms after the 42th are not stored although the communicator sends the
messages. If there had been 5 new alarms, 37 old alarms are still in the memory. New
alarms have priority and write over the old alarms.
Remote interrogation
The status of the system can be checked from any phone without requiring a beeper.
However, a beeper or a phone which has tone dialing can be used to activate the
programmable outputs if the decoding integrated circuit is installed.
There are 2 answering modes available: Normal or answering / fax machine override. When
normal answering is selected, it answers the phone when the programmed number of rings
is reached:
When the answering / fax machine override is used, two calls are made. During the first
call the phone is allowed to ring for the programmed number of rings then the phone is
hung up. The programmed number of rings is less than the number which would cause
the answering or fax machine to answer the phone. The second call is made within 30
seconds after hanging up from the first call. The Informa 300 answers the phone on the
first ring of the second call.
If the decoding IC is installed, the programmable outputs can be activated after gaining
access to the system with the user access code.
Informa 300 Voice Message Communicator 3

Telephone line monitoring
The line monitor indicates if the phone line is intact. If broken, after about 35 to 45 seconds,
“LINE FAILURE” is displayed and the line failure status output is activated.
Power supply (battery) monitoring
The power supply input is monitored. If it drops below 85% of the nominal voltage, “LOW
BATTERY” is displayed. Also, the BATTERY status output is activated.
2-Way Voice
This feature requires the installation of the 2 way voice board (optional). It allows the person
who is called to both listen and talk to people near the Informa 300.
After the messages have played, it goes into the 2-Way voice mode. It keeps the line if
speech is detected from either end. It hangs up 20 seconds after speech stops. The 2-way
voice mode only operates for a maximum of 4.25 minutes even if speech is present. This
prevents it from keeping the line forever if there is noise on the line resembling speech, or
if a radio or TV is playing near the Informa 300.
Connections
Telephone line
The connections to the telephone line are made to the terminals marked “TEL” on TB4.
If there are any house phones which use this phone line, they connect to the terminals
identified by the telephone icon. The remaining terminal on TB4, connects to earth ground.
Power
+12 or +6Vdc connects to the + and - terminals (6-12V) on the right hand terminal block.
Standby current is about 15 mA. Backlighting adds about 55 mA. When the system is
operating, the telephone relays are active, the current increases to 85 mA (without
backlighting). When operated from a 12 Vdc power supply, the jumper must be in place
on J3. It must be removed for 6 Vdc operation. This controls the voltage sensing circuitry
which indicates when the battery is low.
4 Informa 300 Voice Message Communicator

Activation
The IN1 and IN2 terminals are used to activate the system. The triggering polarity for each
input is independently selectable. It can be triggered by a voltage input or by a relay contact.
When a relay contact is used, it is used to apply a voltage to an input.
A positive voltage terminal is provided next to each input. When positive triggering is
selected, a normally open relay contact can be connected between an input and the
adjacent positive terminal. When the contact closes, the input voltage rises and the system
triggers. A normally closed contact can be used by selecting the negative triggering polarity.
When the contact opens, the voltage at the input drops and triggers the system.
Armed status input
The armed status of the control panel which is used with the Informa 300 can be determined
when the system is remotely interrogated. The armed status output from the control panel
is connected to the ARM IN terminal of the Informa 300. Either positive or negative arming
can be used. The polarity is selected during option programming.
Status outputs
The status outputs are driven by open collectors. They can be used to drive relays or they
can supply a logic voltage when used with pull-up resistors. When active, these outputs
pull low; they act like closed switches to ground. To drive a relay, one end of the relay coil
connects to a positive DC voltage; the voltage depends on the relay specifications. The
other end connects to a status output. The relay is energized when that status output is
active.
– CALL OK Indicates at least one call was completed successfully.
– LINE FAIL No voltage on the phone line possibly due to a break.
– COM FAIL At least 1 call was unable to be completed.
– LOW BAT Battery voltage (power supply) is below 85% of nominal.
– COM ON The communicator is currently sending messages.
– PRG 1 & 2 Programmable outputs, used with optional beeper decoder.
Speaker
The speaker is used to listen to the recorded messages. When the 2-Way Voice board is
installed, it is also used with the microphone to allow the called party to converse with a
person near the Informa 300.
Informa 300 Voice Message Communicator 5

2-Way Voice board (optional)
To install, remove U10 from its socket and replace it with the DIP ribbon connector from
the 2-Way Voice board. Make sure pin 1 of the ribbon connector coincides with the same
pin of the socket. No programming is necessary; the system senses if the board is installed.
Microphone
The microphone is used to record the messages. When the 2-Way Voice hoard is installed,
it is also used with the speaker to allow the called party to converse with a person near the
Informa 300.
6 Informa 300 Voice Message Communicator

Installer Programming and Control
Displaying Alarms and Programming the Informa 300
Voice Message System
When the system is powered up, SET TIME/DATE
flashes to remind the installer that the internal clock must be set. The clock is used to record
the time and date for each event in the alarm history.
While SET TIME/DATE
flashes, enter the installer access code: (123456 is the default code) then press [#].
The display shows: ALARM HISTORY
This is the first item on the installer’s main menu. This and the other menu items are
arranged in the following sequence:
❐ALARM HISTORY
❐MESSAGES
❐TIME
❐DATE
❐COUNTRY
❐PHONE NUMBERS
❐INSTALLER CODE
❐USER CODE
❐OPTIONS
Use the [2]up arrow button and [8]down arrow button to move the menu.
Use the down arrow button [8]to move down the menu to TIME, DATE, etc.
After OPTIONS, it starts over at the top at ALARM HISTORY. Similarly the up arrow button
[2]can be used to move up the menu.
If the up arrow button is pressed while: ALARM HISTORY
is displayed, it moves to the bottom of the menu to OPTIONS.
To select the displayed item from the main menu, press the [#] button.
Informa 300 Voice Message Communicator 7

If the displays shows: MESSAGES
when the [#] button is pressed, the first item on the message menu is displayed:
MESG1 R# P0
➥Note: THE PROGRAMMING MODE ENDS IF NO KEY IS PRESSED
FOR 2 MINUTES!
Using the menus
The down [8]and up [2]arrow buttons are used to bring a menu item into the display. To
select the item in the display press the [#]button. That item may also have a menu. Use
the arrow buttons to display those items, then press [#] to select.
Use the [✱] button to cancel an entry or move to the previous menu. Pressing the [✱] button
while in the installer’s main menu takes the system out of the programming mode.
After exiting the installer program mode “SET TIME/DATE” no longer flashes. Instead,
SET TIME/DATE
is displayed continuously, providing that the phone line is intact and the power supply voltage
is adequate. Otherwise, those warnings will be displayed instead of “Informa 300".
In general, the arrow keys are used to display menu items, the [#]button selects the
displayed item and moves into further menus. The [✱]button is used to move backwards
out of menus to the previous menu and finally out of the programming mode. This will
become more clear in the examples which follow.
ALARM HISTORY menu
While the display shows:
ALARM HISTORY
press [#] to view the first new alarm. New alarms are those which occurred since the alarm
history was last displayed. If there are none,
NO ALARMS
is displayed. If there had been new alarms, and the first was due to input 1 which occurred
at 2:32 PM on the 15th day of August, the following is displayed:
1 1432 1508 +01
It has the following format:
i tttt ddmm +/-nn
8 Informa 300 Voice Message Communicator

➥Where:
“ i ” Indicates which input was activated, 1 or 2
“ tttt ” Time the alarm occurred, 24 hour clock
“ dd ” Day of the month the alarm occurred
“ mm ” Month the alarm occurred
“ nn ” Alarm number. When preceded by “+” it is a new alarm. When preceded by “-”,
it is an old alarm.
For more details about this alarm press [#]again. The following is displayed if it had
successfully reached phone numbers 1, 3, 4, and the user assigned phone number:
1 1 34U +01
If it had completed calls to phone numbers 1 and 2 before being aborted, the following
would be displayed:
1 12 A +01
This display has the following format:
i ppppp a +/-nn
“ i ” and “ nn ” are the same as before.
“ ppppp ” Phone numbers reached successfully. 1234U for input 1, 5678U for input 2. U
indicates the user assigned phone number.
“ a ” Abort. “ A ” call aborted. If blank, it was not aborted
To return to the time and date display, press [✱].
A typical display for an input 2 alarm which occurred at 4:36AM on the 8th of November.
All phone numbers were successfully reached.
It is the 5th new alarm: 2 0436 0811 +05
Press [#] again for more details: 2 5678U +05
To return to the time and date display, press [✱].
Informa 300 Voice Message Communicator 9

Viewing new alarms
When entering the ALARM HISTORY mode, the first new alarm is displayed, or NO
ALARMS if there were none. To examine the other new alarms, use the down arrow key
[8]to move down the list of alarms. The numbers at the far right increase. +04 is the fourth
new alarm. If there had been 42 or more new alarms, it is possible to step down the list
until +42 is displayed. At that point the down arrow key no longer has any affect. If there
had been less than 42 alarms, it stops incrementing when the most recent alarm is reached.
To move back up the list to earlier alarms, use the up arrow key [2]to reverse the direction.
While using the up arrow key to display earlier alarms, +01 is finally reached again. Next
time the up arrow key is pressed the display for old alarms starts as indicated by -01 at the
far right.
Viewing old alarms
The most recent old alarm has -01 displayed at the far right. The second most recent has
-02, etc. By using the up arrow key, earlier old alarms can be viewed. If there had been no
new alarms, and the system has been powered up long enough to have reported more
that 42 alarms, the earliest old alarm is -42.
If the system had been powered up recently, there may not be 42 old alarms. The up arrow
key moves back in time until it reaches the first alarm and goes no further.
The newest alarms overwrite the oldest alarms. If there are 10 new alarms, the oldest old
alarm is -32. When entering ALARM HISTORY, if there had been no new alarms, NO
ALARMS is displayed. Pressing the down arrow key has no effect since there are no new
alarms. When the up arrow key is pressed, NO ALARMS disappears and the display for
alarm -01 appears. If the system had just been powered up, and there had been no alarms,
NO ALARMS is displayed. Neither arrow key has any effect since there are no new or old
alarms.
The following is typical information stored in the alarm memory. When [#]is first pressed
while ALARM HISTORY is displayed, the first new alarm is displayed (+01). Other alarm
events can be displayed by using the arrow keys to move up and down the list.
Display Description Keys
1 0604 0507 -38 earliest old alarm
2
2 0826 0808 -37
1 1227 1209 -02
1 1236 1209 -01 most recent old alarm
2 0608 1312 +01 first new alarm
8
1 1156 1312 +02
1 1204 1312 +03
1 1214 1312 +04 most recent new alarm
➥New alarms become old alarms after displaying the alarm history!
10 Informa 300 Voice Message Communicator

If the program mode is exited after displaying the alarm history then entered again
without any new alarms occurring, the alarms in the example above become:
Display Description Keys
1 0604 0507 -42 earliest old alarm
2
2 0826 0808 -41
1 1227 1209 -06
1 1236 1209 -05
2 0608 1312 -04
1 1156 1312 -03
1 1204 1312 -02
1 1214 1312 -01 most recent old alarm
➥To return to the installer’s main menu:
Press [✱] to return to the main menu from the time and date display.
MESSAGE menu
The message menu is as follows:
❐MESGA R# P0
❐MESG1 R# P0
❐MESG2 R# P0
❐MESG3 R# P0
❐MESGA LENGTH
❐MESG1 LENGTH
❐MESG2 LENGTH
The first 4 items are for recording or playing the individual messages. The last 3 items
set the length of messages A, 1 and 2. The length of message 3 is not programmed.
Its length is what remains after the length of messages A, 1 and 2 are set. There is a
maximum of 20 seconds available. The default length of message 1 and 2 is 3 seconds
each, 2 seconds for message A. If the default values are used, the length of message
3 is 12 seconds (20 -2 -3 -3 = 12). If the lengths of the messages are to be changed, this
should be done before recording the messages.
To examine the message lengths currently programmed
To see what message lengths are currently programmed, use the arrow keys to move
down or up the menu until “MESG1 LENGTH” or “MESG2 LENGTH” is displayed. Press
the [#]button and the length in seconds is displayed. For example, 3 seconds is displayed
as “03 SEC”. Press [✱] to return to the MESGx LENGTH display (x = A, 1 or 2).
Informa 300 Voice Message Communicator 11

To change the message lengths
To change the value enter a 2 digit number. Use a leading 0 if 9 seconds or less. If the
entry is correct, confirm it by pressing [#]. If not correct, press the [✱] button to cancel, the
display blanks and a new number can be entered. Or, the installer can quit by pressing [✱]
again to return to the MESGx LENGTH display .
The message length must be between 1 second and a maximum which depends on the
other message length. For example, if message A has a length of 2 seconds and message
#1 has a length of 9 seconds, no more than 8 seconds can be programmed for message
#2. This leaves 1 second for message #3, an unlikely value. This is automatically checked.
If out of range, the second digit entered will not be displayed. If message #2 must be greater
than 7 seconds, first program message #1 to a value smaller than 9 seconds.
After an entry is confirmed by pressing the [#]button, it returns to the MESGx LENGTH
display.
Select another item from the message menu or return to the installer’s main menu by
pressing the [✱] button.
Record and playback
To record a message, use the arrow buttons to move to MESGx R# P0. Press [#]to start
the recording. A bar graph, consisting of “✱✱✱✱” appears in the display to show how much
time remains. Recording can continue to the end or it can be stopped early by pressing
the 0 button. When recording ends, it automatically plays the message back. The message
can be played again by pressing the 0 button. This can be repeated as often as necessary.
➥To return to the installer’s main menu:
Press the [✱] button while “MESGx R# P0" or ”MESGx LENGTH" is displayed.
TIME menu
TIME and DATE are used to set the real time clock. The time and date are stored with the
alarm information in the alarm memory.
To display the current time
While TIME is displayed, press [#]to display the current time. It is in the 24 hour format:
0000 is midnight. 0723 is 7:23AM. 1350 is 1:50PM. 2359 is 11:59 PM.
To change the time
While the current time is displayed, enter the new time. Enter 4 digits for the time, 24 hour
clock format.
To confirm the entry press [#]. To cancel the entry and start over Press [✱]. To return to
the installer’s main menu press [✱] again.
12 Informa 300 Voice Message Communicator

DATE menu
To display the current date
While DATE is displayed, press [#]to display the current date. If USA is programmed for
the country, the date is displayed: month, day, year. For any other country the date is
displayed: day, month, year. 9 April 1993 is displayed 040993 if the USA format is used,
or 090493 for all other countries.
To change the date
While the current date is displayed, enter the new date. Enter 6 digits. Use leading zero’s
for the day or month if 9 or less; use the appropriate date format for the country.
To confirm the entry press [#]. To cancel the entry and start over Press [✱].
To return to the installer’s main menu press [✱] again.
COUNTRY menu
This is used to determine what language to display and what telephone parameters to use.
To display the country which is currently programmed, press [#]while COUNTRY is
displayed on the main menu.
To change the country use the arrow keys to move up and down the country menu.
The countries are listed on the menu in the following sequence:
❐SUISSE
❐BELGIUM
❐FRANCE
❐ITALIA
❐DEUTSCHLAND
When the new country is selected, press [#]; the country is changed and it returns to the
main menu. To return to the main menu without changing the country press [✱].
PHONE NUMBERS menu
8 telephone numbers can be programmed by the installer. Only the user can display and
program his special number. Numbers 1 to 4 are those which are called when input #1 is
triggered. Numbers 5 to 8 are called when input #2 is triggered. The phone number menu
is as follows:
❐TEL #1
❐TEL #2
❐TEL #3
❐TEL #4 Numbers 1 to 4 are assigned to input #1
Informa 300 Voice Message Communicator 13

❐TEL #5
❐TEL #6
❐TEL #7
❐TEL #8 Numbers 5 to 8 are assigned to input #2
To examine currently programmed phone numbers
Use the arrow buttons to move down or up the menu. For example, to see what phone
number is currently programmed for number 3, press the arrow buttons until
TEL #3
is displayed. Press the [#]button and the phone number is displayed. If no number is
programmed,
NOT PROGRAMMED
is displayed.
To examine other phone numbers, press [✱]. “TEL #3" is displayed again. Use the arrow
buttons to move to another phone number. Press [#]to select that phone number and
display it.
To program a phone number
To program a phone number for the first time, or to change an existing phone number while
NOT PROGRAMMED
or the existing phone number is displayed, enter the new phone number, up to 16 digits.
If a mistake is made, press [✱]. The display blanks. Enter the number again. When the
correct number has been entered, confirm by pressing [#]. When confirmed, the display
returns to the phone number menu,
TEL #x
is displayed. (x = 1 to 8).
➥To insert a 5 second delay character: Hold down the “1" button. At first, the
”1" appears in the display. After 2 seconds, the letter “D” (delay) replaces the “1". This
is the 5 second delay character.
➥To insert a 15 second extended delay character: This procedure is
similar to that for the 5 second character. Hold down the “2" button. At first, the ”2"
appears in the display. After 2 seconds, the letter “E” (extended) replaces the “2". This
is the 15 second extended delay character.
14 Informa 300 Voice Message Communicator

➥To remove a phone number: While the number is displayed, hold down the “0"
button for 2 seconds. At first, the ”0" appears in the display. After 2 seconds, it returns
to the phone number menu, “TEL #x ” is displayed. When this number is examined
again, “NOT PROGRAMMED” is displayed.
➥To return to the installer’s main menu: Press the [✱] button while “TEL #x”
is displayed.
INSTALLER CODE menu
The default installer code is 123456.
To display the code currently programmed
To display the currently programmed installer code, use the arrow keys to move up and
down the main menu until INSTALLER CODE is displayed. Press [#]to display the code.
To change the code
Any code length up to 6 digits can be programmed. Enter the new code. To confirm
the entry press [#]. It then returns to the main menu. To cancel the entry and start
over, press [✱]. To return to the main menu press [✱] again.
USER CODE menu
This is programmed the same way as the installer code. The default user code is 987654.
To display the code currently programmed
To change the user code, use the arrow keys to move up and down the main menu until
USER CODE is displayed. Press [#]to display the code which is currently programmed.
To change the code: Any code length up to 6 digits can be programmed. Enter the new
code. To confirm the entry press [#]. It then returns to the main menu. To cancel the entry
and start over Press [✱]. To return to the main menu without changing the code press [✱]
again.
➥NOTE: The installer and user codes should be different. If they are both the same,
it will be accepted as the installer code putting it into the installer programming mode.
Informa 300 Voice Message Communicator 15

OPTIONS menu
The following is the menu of options along with the choices: The items in "( )" are the default
values.
Options
TONE DETECTION (ON) / OFF
INPUT 1 POLARITY (+) / -
INPUT 2 POLARITY (+) / -
OUTPUT 1 (TOGGLE)/MOMENTARY
OUTPUT 2 (TOGGLE)/MOMENTARY
ARMING POLARITY (+) / -
DIAL (PULSE) / TONE
ABORT ON / (OFF)
END IF SUCCESS ON / (OFF)
REPETITIONS 01 to 05 (05)
RINGS 00 to 15 (00)
BLIND CALLS (01) to 03
To see what is currently programmed
Use the arrow buttons to move down or up the options menu to select an item. Press the
[#]button and the currently programmed option is displayed. To return to the options menu
press [✱] then use the arrow buttons to select another item.
To change the option
While the current value is displayed, enter the new value. For nonnumeric items use either
arrow key to toggle between choices. For numeric items enter the new 2 digit value. Use
a leading 0 if less than 9. To confirm the entry press [#]. It then returns to the option menu.
To cancel the entry and start over press [✱]. To return to the option menu press [✱] again.
TONE DETECTION
Use the up [2]or down [8]arrow keys to toggle between ON and OFF.
When ON, it reacts to call progress tones as follows:
❐DIAL TONE: It waits up to 10 seconds for a dial tone. If one is not received, it goes
back on hook, then after a delay, tries again. Each time it fails to detect a dial tone, it
waits on hook a progressively longer time until the maximum wait is reached, 48
seconds. It will not attempt to dial until a valid dial tone is detected.
16 Informa 300 Voice Message Communicator

❐RINGING AND BUSY SIGNAL: After the phone number is dialed, it waits for a
response. If a busy signal is detected, it hangs up and tries the next number.
When a ringing signal is detected, it sends 2 short beeps every second to alert the
person who answers that a message will follow. When the ringing tones cease, the
message is sent. If the ringing signal continues for 60 seconds, it hangs up and tries
the next number.
If the line is busy, or the phone is not answered, that phone number will be tried again
after the other phone numbers are called. If the call to a number cannot be completed
after 5 attempts, it will not attempt to call that number again (for this alarm). However,
the next time the system is triggered, it will try all phone numbers again.
When OFF, it does not detect call progress tones. It recognizes the dial tone but
reacts differently than when this option is ON.
❐DIAL TONE: It will detect a dial tone if one is available then proceed to dial. However,
after 2 seconds, if one is not detected, it will dial anyway.
❐RINGING AND BUSY SIGNAL: It ignores both signals. After the phone is dialed, it
starts generating the alerting beeps. After 5 seconds, it sends the message which
repeats several time. The number of times the message plays is programmed in the
REPETITIONS option.
❐INPUT 1 POLARITY: Use the up [2]or down [8]arrow keys to toggle between
+ and -. If + is selected, the communicator is triggered by a positive voltage to input 1.
If - is selected, it is triggered when input 1 drops from a positive voltage to 0 volts.
❐INPUT 2 POLARITY: Like input 1, use the up [2]or down [8]arrow keys to toggle
between + and -. If + is selected, the communicator is triggered by a positive voltage
to input 2. If - is selected, it is triggered when input 2 drops from a positive voltage to 0
volts.
❐OUTPUT 1: Use the up [2]or down [8]arrow keys to toggle between TOGGLE and
MOMENTARY. If TOGGLE is selected, programmable output 1 changes state when
activated by a remote beeper or a telephone which has tone dialing. If MOMENTARY
is selected, programmable output 1 is activated for 5 seconds.
❐OUTPUT 2: Use the up [2]or down [8]arrow keys to toggle between TOGGLE and
MOMENTARY. If TOGGLE is selected, programmable output 2 changes state when
activated by a remote beeper or a telephone which has tone dialing. If MOMENTARY
is selected, programmable output 2 is activated for 5 seconds.
❐ARMING POLARITY: As for the selection of the polarity of inputs 1 and 2, use the up
(2) or down (8) arrow keys to toggle between + and -. If + is selected, the Informa 300
plays message A when the system is remotely interrogated while the voltage at ARM
IN is +2 volts or more. If the voltage is less, no message plays. Typically this message
is “SYSTEM ARMED”. If - is selected, message A plays when the voltage on the ARM
IN terminal is less than +2 volts.
❐DIAL: Use the up [2]or down [8]arrow keys to toggle between PULSE and TONE.
Pulse dialing operates at a 60/40 ratio.
Informa 300 Voice Message Communicator 17

❐ABORT: Use the up [2]or down [8]arrow keys to toggle between ON and OFF. When
ON, the call is canceled when the input returns to the nonalarm state. When OFF, a
momentary activation of either input activates the system. It continues to make calls even
though the input has returned to the non-alarm state. Whether ON or OFF is selected, the
call can be canceled by entering the installer or user code (followed by [#]).
❐END IF SUCCESS: This only has effect if blind dialing is NOT selected (TONE
DETECTION is ON). Use the up [2]or down [8]arrow keys to toggle between ON and
OFF. When ON, the calling ends at the completion of the first successfully completed
call. None of the remaining phone numbers are called unless there is a new alarm.
When OFF, calling continues until all phone numbers have been successfully called,
or until it reaches the limit for unsuccessful retrys.
❐REPETITIONS: This selects the number of times the message is played to each
number. It is selectable from 1 to 5.
❐RINGS: This number can range from 00 to 15. If it is 00, the remote interrogation
feature is disabled. If it is from 05 to 15, the normal answering mode is used. It is the
number of rings before it answers the phone and reports the status. If this mode is used,
make this number large, beyond what most callers would wait for.
If it ranges from 01 to 04, the answering / fax machine override feature is activated.
When the phone rings that many times or more before the caller hangs up, the call is
not answered. But, when another call is made within 30 seconds, the phone is answered
on the first ring and the status is reported.
❐BLIND CALLS: This only has effect if blind dialing is selected (TONE DETECTION is
OFF). This number can range from 01 to 03. Since tone detection is off, it has no way
of knowing if a call was successfully completed. This allows the number of calls to each
number to be limited.
Restoring the default values
This feature is useful if the installer access code has been lost. This allows all the default
values to be restored including the installer and user access codes.
This only restores items which have default values. The items which do not have default
values are: TIME, DATE, and the phone numbers. The time and date are initialized to 0000
and 010100 respectively whenever power is restored. If phone numbers had been
programmed, they remain unaffected. If they are to be removed, they must be removed
one at a time by using the PHONE NUMBERS programming procedure.
To restore the default values:
– Turn the system off; wait for several seconds.
– Hold down the [✱] and [#]buttons.
– Turn the system on. When “SET TIME/DATE” is displayed, release the buttons. On
systems where ITALIAN is the default language “PROGAMMARE DATA” is displayed.
To change to ENGLISH get into the installer program mode and advance to the
COUNTRY (NAZIONE) programming step then select “USA”.
18 Informa 300 Voice Message Communicator