High End Systems SolaFrame 3000 User manual

Automated Luminaire
User Manual
Version 1.3 — Revision A

ETC®and High End Systems®are registered trademarks of Electronic Theatre Controls, Inc. ETC
is registered in the United States, China, the European Union, the Madrid Protocol, and Russia.
High End Systems is registered in the United States and is pending registration in the European
Union, the United Kingdom, and the Madrid Protocol. The High End Systems globe logo is
pending registration in the United States and China.
All other trademarks, both marked and not marked, are the property of their respective owners.
Information and specifications in this document are subject to change without notice. High End
Systems assumes no responsibility or liability for any errors or inaccuracies that may appear in
this manual.

Table of Contents
Table of Contents i
Introduction 1
Contacting High End Systems 1
Headquarters 1
Technical Support 1
Patents 1
Terms and Conditions and Warranty Information 1
Product Modification Warning 1
Mise En Garde Contre La Modification Du Produit 2
Produktmodifikationswarnung 2
Avvertenza Sulla Modifica Del Prodotto 2
Advertencia De Modificatión Del Producto 2
Important Safety Information 3
Fixture Overview 4
Dimensions 5
Safety Considerations 6
General Operation and Use Guidelines 7
Install the Fixture 8
Power 10
DMX Control 11
DMX Connector Pinout 11
Considerations for Ethernet (Art-Net) Connectors 11
Connect DMXCables to Fixture 12
Terminate DMX 13
Set the DMX Start Address 13
DMX Channels 13
Configure the Fixture 14
Navigate the User Interface 14
Set Fixture Parameters 15

DMX Address 15
Info Menu 15
Set Menu 17
Test Menu 20
Preset Menu 21
Error Codes 23
Cleaning and Maintenance 26
ii SolaFrame 3000

Introduction 1
Introduction
Congratulations on your purchase of the SolaFrame 3000 automated framing fixture. This
manual provides important information for the safe installation, configuration, and maintenance
of your SolaFrame 3000 fixture.
Contacting High End Systems
High End Systems, Inc. is an ETC company.
Headquarters
For Customer Service or Sales support, please contact our company headquarters:
2105 Gracy Farms Lane
Austin, TX 78758 USA
Tel: [phone]
Fax: [phone]
Toll-free: 800.890.8989
Website: highend.com
Technical Support
If you are having difficulties installing, configuring, or operating your SolaFrame 3000, your most
convenient resources are the references given in this manual. To search more widely, try the
High End Systems, Inc. website at highend.com.
24-hour emergency support is available. Contact High End Technical Services at
[phone].
Patents
NOTICE OF INTELLECTUAL PROPERTY RIGHTS
High End Systems, Inc. products are protected by one or more patents listed on the High End
Systems, Inc. website: https://www.highend.com/patents and/or are subject to one or more
pending patents.
Terms and Conditions and Warranty Information
Complete terms and conditions and warranty information can be found on the High End
Systems, Inc. website:https://www.highend.com/pub/products/HES-Warranty-
Information.pdf.
Product Modification Warning
High End Systems products are designed and manufactured to meet the requirements of the
United States and International safety regulations. Modifications to the product could affect
safety and render the product non-compliant to relevant safety standards.

2 SolaFrame 3000
Mise En Garde Contre La Modification Du Produit
Les produits High End Systems sont conçus et fabriqués conformément aux exigences de
règlements internationaux de sécurité. Toute modication du produit peut entraîner sa non
conformité aux normes de sécurité en vigueur.
Produktmodifikationswarnung
Design und Hestellung von High End Systems entprechen den Anforderungen der U.S.
Amerikanischen und internationalen Sicherheithsvorschriften. Abänderungen dieses Produktes
können dessen Sicherheit beeinträchtigen und unter Umständen gegen die diesbezüglichen
Sicherheitsnormen verstoßen.
Avvertenza Sulla Modifica Del Prodotto
I prodotti di High End Systems sono stati progettati e fabbricati per soddisfare i requisiti delle
normative di sicurezza statunitensi ed internazionali. Qualsiasi modifica al prodotto potrebbe
pregiudicare la sicurezza e rendere il prodotto non conforme agli standard di sicurezza
pertinenti.
Advertencia De Modificatión Del Producto
Los productos de High End Systems están diseñados y fabricados para cumplir los requisitos de
las reglamentaciones de seguridad de los Estados Unidos e internacionales. Las modificaciones
al producto podrían afectar la seguridad y dejar al producto fuera de conformidad con las
normas de seguridad relevantes.

Introduction 3
Important Safety Information
Please read all instructions prior to assembling, mounting, and operating this equipment.
Continued and safe operation of this fixture is the responsibility of the operator. This manual will
give tips for that continued safe operation. At any time please contact High End Systems
technical support for any safety concerns.
The following international note, caution, and warning symbols appear in margins throughout
this manual to highlight important messages.
Note: Notes are helpful hints and information that is supplemental to the main text.
CAUTION: This statement indicates that while operating, equipment surfaces
may reach very high temperatures. Allow the fixture to cool before handling or
servicing.
CAUTION: A Caution statement indicates situations where there may be
undefined or unwanted consequences of an action, potential for data loss or an
equipment problem.
WARNING: A Warning statement indicates situations where damage may
occur, people may be harmed, or there are serious or dangerous consequences of
an action
WARNING: RISK OF ELECTRIC SHOCK! This warning statement indicates
situations where there is a risk of electric shock.

4 SolaFrame 3000
Fixture Overview
For technical specifications of the SolaFrame 3000 fixture, see the technical data sheet:
https://www.highend.com/documentation/SolaFrame 3000/SolaFrame3000-TDS.pdf
1: Lens
2: Tilt lock
3: Retractable yoke handle
4:Pan lock
5: Display
6: [MODE/ESC] button
7: Left button
8: Down button
9: [Enter] button
10: Right button
11: Up button
12: Handle
13: Power in
14: USB
15: Fuse
16: DMXout
17: DMX in
18: Art-Net out
19: Art-Net in

Fixture Overview 5
Dimensions
Dimensions shown are listed as inches [millimeters].

6 SolaFrame 3000
Safety Considerations
In order to ensure safe operation, follow the safety instructions and warning notes in this user
manual and any instructions from the manufacturer representative.
•
The SolaFrame 3000 fixture is intended for professional use only. Not for residential use.
Read the entire manual before using this equipment.
•
Contact your High End Systems dealer or High End Systems technical support before
performing any service in order to maintain warranty coverage.
WARNING: For your safety, read the following warnings and notices before
use:
•
This equipment is designed for operation by qualified personnel only.
•
Disconnect the unit from power and DMX before servicing.
•
Replace fuses with the specified type and rating only.
•
Make sure that the available voltage is within the stated range. See Power
on page10.
•
NEMA Type 1 Enclosure, indoor use, dry locations only. Do not use
outdoors. This fixture is intended for use where humidity does not exceed
90% (non-condensing).
•
Do not use this fixture with a damaged power lead (cord set). If the lead is
damaged, it must be replaced with an equivalent type before use. Contact
your local authorized dealer for spare power leads.
•
Do not use this fixture if the lens, protection screen, or ultraviolet screen is
damaged. Damaged lenses must be replaced before use. Contact your local
authorized dealer for a replacement.
•
When the fixture has been stored or transported in cold temperatures, allow
it to warm to room temperature for a minimum of one hour before applying
power. Applying power to a cold fixture may cause damage to the fixture
and void the manufacturer warranty.
•
This is a Class I device and must be grounded.
•
Do not project the beam onto combustible substances.
•
Keep fixture head at least 0.1 m (0.33 ft) away from any flammable
materials.
•
Minimum distance to lighted objects:2 m (6.56 ft).
•
When you power on the fixture, you may notice smoke or odor. This is
normal and should decrease gradually. If smoke or odor persists, contact
your High End Systems dealer or High End Systems technical support.
WARNING: RISK OF ELECTRIC SHOCK! Do not operate this device with the
cover open.
CAUTION: Hot Surfaces. Allow the fixture to cool completely before handling
and servicing.

Safety Considerations 7
CAUTION: Damages caused by the disregard of this user manual are not
subject to warranty. The authorized dealer will not accept liability for any
resulting defects or problems.
General Operation and Use Guidelines
•
This fixture is only allowed to be operated with the maximum alternating current that is
stated in the technical specifications label provided on the fixture.
•
Lighting effects are not designed for permanent operation. Consistent operation breaks
may ensure that the fixture will serve you for a long time without defects.
•
Do not shake the fixture. Avoid brute force when installing or operating the fixture.
•
When choosing the installation location, make sure that the fixture is not exposed to
extreme heat, moisture or dust.
•
If using the supplied Omega brackets with quick-locking thumb screws for fixture hanging,
ensure that the thumb screws have engaged a complete 90-degree positive latch.
•
Operate the fixture only after having familiarized yourself with its functions. Do not permit
other persons who are not qualified and familiar with its functions to operate the fixture.
Most damages are the result of unprofessional operation.
•
Please use the original packaging if the fixture is to be transported. ETC and High End
Systems, Inc. will not be responsible for the fixture if packaging other than manufacturer
provided packaging is used.
•
Do not modify the fixture. Any modifications will void the manufacturer warranty.
•
This manual describes the proper installation and operation of this fixture. Using this
fixture in any way other than the intended use may cause damage and may void the
factory warranty.
•
Misuse of this fixture or using it in a way different from the methods described in this
manual may lead to personal injury and/or equipment failure.
•
The light source of this fixture is not replaceable. When the light source reaches its end of
life, replace the fixture.
•
If you do not provide power to the fixture, the battery on the SolaFrame 3000 may drain
fully after 7–10 days. After you provide power to the fixture, the battery will recharge
within 3–4 hours.

8 SolaFrame 3000
Install the Fixture
WARNING:
•
The installation must always be secured with a secondary safety attachment.
An appropriate safety cable is supplied.
•
Safety cable attachment must be rated by a safety factor of 10.
•
Use of third party clamps are permitted, but they should comply with the
local jurisdiction and be approved by the Authority Having Jurisdiction.
•
A supportive and stable surface must be used when the fixtures are placed
on the feet.
•
The operating temperature range for this fixture is -10°C–45°C (14°F–
113°F). Do not operate the fixture outside of this range.
•
Never stand directly below the installed fixture when mounting, removing,
or servicing.
•
All safety and technical aspects of fixture installation shall be approved by a
qualified person before operation.
•
The installation must be regularly inspected by a qualified person.
•
Overhead rigging must be performed by qualified personnel.
•
Please consider GB7000.1-2015, GB7000.217-2008, and other national
norms during the installation.
CAUTION: Follow all local codes and recommended practices by the Authority
Having Jurisdiction. The installation must only be carried out by a qualified
person.
You can install the fixture in any of the orientations shown below.

Install the Fixture 9
1. Assemble the third-party clamp or Omega clamp to the Omega bracket and secure
together using appropriately sized hardware (not provided).
2. Align the assembled Omega bracket and quick-lock fasteners into the respective holes on
the bottom of the fixture upper enclosure.
3. Tighten each of the quick-lock fasteners fully, turning clockwise. You will hear and feel a
click when the fastener is fully secured.
4. Repeat steps 1 through 3 for the second clamp and bracket.
5. Attach the provided safety cable through the attachment point on the bottom of the
fixture upper enclosure and secure to the trussing system or other safe installation point.
Follow local codes and recommended safety standards for securing the fixture to the
installation location.
6. Attach the fixture to the installation location using the installed clamps, using the clamp
manufacturer's instructions for a secure fit. When using the Omega clamp, close the
safety and fully tighten the clamp wing nut until secure.
7. Inspect the installation prior to lifting the fixture overhead.

10 SolaFrame 3000
Power
VAC Amps Hz Watts VA PF Crest Factor
100 14.7 60 1471 1461 0.99 1.40
120 11.8 50 1420 1416 0.99 1.41
200 6.6 50 1323 1322 0.99 1.49
208 6.3 60 1322 1326 0.99 1.47
220 6.0 50 1321 1346 0.99 1.51
240 5.5 60 1316 1324 0.98 1.50
CAUTION: Using this fixture below 100V on a 15 A breaker may cause the
breaker to trip. Ensure that the circuit can handle the fixture's maximum potential
draw before you connect it.

DMX Control 11
DMX Control
The SolaFrame 3000 fixture operates on standard DMX512 control bus, controlled by a DMX
console. A SolaFrame 3000 fixture requires 49 channels of DMX512.
Attach the fixture to the control bus using a two-core, shielded cable with a 5-pin XLR connector
(Belden 9729 is preferred).
Two XLR termination receptacles are available: one for connection of DMXInput, and one for
DMXOut (used when daisy-chaining to additional fixtures on the DMX control bus).
DMX Connector Pinout
For DMXInput, the DMX cable must have a male XLR connector on one end of the cable. When
daisy-chaining DMX, the other end of the cable must have a female XLR connector. Terminate
the cable ends as indicated in the pinout image below.
Considerations for Ethernet (Art-Net) Connectors
For fixtures connected via Ethernet (Art-Net), cable distance should not exceed 100m, and no
more than 20 fixtures should be connected in a daisy chain.

12 SolaFrame 3000
Connect DMXCables to Fixture
The following instructions are guidelines for connecting DMX to your fixture. Your installation
may vary.
1. Connect the male XLR connector of a DMX data cable to the DMX Out connector on the
DMX control source.
2. Connect the female XLR connector of the DMX data cable to the DMX In connector of the
first fixture on the DMX control run.
3. Continue linking the remaining fixtures connecting a cable from the DMXOut connector
of each fixture to the DMXIn connector of the next fixture on the control run.

DMX Control 13
Terminate DMX
For installations with a long DMX control run or an electrically noisy environment, we
recommend that you use a DMX terminator or install a resistor on the last fixture of the
DMXcontrol run to prevent corruption (data reflection) of the digital control signal by electrical
noise.
A DMXterminator is an XLR plug with a 120 Ωresistor connected between pins 2 and 3, which
can be installed into the DMX output receptacle of the last fixture in the DMX control run. This
plug is available and sold separately. Contact your local High End dealer for ordering
information (visit https://www.highend.com/about/contact-us to locate a High End dealer).
Alternatively, terminate the link by installing a 120 Ω, 1/4 watt (minimum) resistor in the
fixture’s DMX Out (female) cable connector in the last fixture on each DMX control run.
1. Disassemble a male XLR connector.
2. Solder a 120 Ωresistor, minimum 1/4 watt, between pin 2 and pin 3.
3. Reassemble the XLR connector.
5-pin terminator
Set the DMX Start Address
Give each fixture a unique DMX starting address when using a DMX control signal so that the
correct fixture responds to the control signals. This DMX start address is the channel number
from which the fixture starts to “listen” to the digital control information sent out from the DMX
control source.
Modify the fixture DMX start address on the user interface, located on the upper enclosure. See
DMX Address on page15.
Example: The SolaFrame 3000 has 49 channels. If you set the DMXstarting address of
the first fixture to 1, you could set the second fixture to 50 (49+1), the third to 99
(49+50), and so on.
DMX Channels
The most current DMXControl Protocol data for the SolaFrame 3000 can be found on the High
End Systems, Inc. website:
https://www.highend.com/documentation/SolaFrame 3000/SolaFrame3000-protocol.pdf

14 SolaFrame 3000
Configure the Fixture
Configure SolaFrame 3000 fixtures through the onboard user interface.
Navigate the User Interface
1. Press and hold the [MODE/ESC] button until the display flashes. (The display is powered
by battery when the fixture has no power.)
2. Browse the menu by pressing the up, down, left, or right navigation buttons.
3. Press the Enter button to select a menu item.
4. Modify the selection by pressing the up, down, left, or right navigation buttons according
to the selection.
5. Press the Enter button to confirm a modified selection.
6. To exit the menu, press the [MODE/ESC] button.
Note: If you press the Enter button to confirm a selection and push no other buttons,
the user interface returns to the default display after 10 seconds.

Configure the Fixture 15
Set Fixture Parameters
This section provides instructions to configure and set up the SolaFrame 3000. See Navigate the
User Interface on the previous page for information on the navigation buttons.
Provide power to the fixture before configuring it. If you do not provide power, the fixture will
use battery power to power the user interface.
DMX Address
Navigate:Main Menu →Address
Set the DMX address for the fixture. The default value is 001.
Info Menu
Set the Time Information
Navigate:Main Menu →Info →Time Info
Parameter Value Description
Current Time XXXX (Hours)
Running time of the fixture from the last time that
the fixture was powered on, shown in hours (h). The
counter resets after the fixture is turned off.
Ttl Life Hrs XXXX (Hours) Total running time of the device, shown in hours (h).
Last Run Hrs XXXX (Hours) Running time of the fixture from the last time that
the fixture was powered on, shown in hours (h).
LEDHours XXXX(Hours) Total running time of the fixture LEDs, shown in
hours (h).
TimerPIN Password = XXX
Enter the Timer PIN. The default Timer PINis 038.
You must enter the Timer PIN in order to access the
Clr Last Run parameter.
Clr Last Run
•
ON
•
OFF
You must enter the Timer PIN to access this para-
meter. Select ON to clear the value for the Current
Time parameter for the fixture.
LEDTime PIN Password = XXX
Enter the LED Time PIN. The default LED Time PINis
038. You must enter the LEDTime PIN in order to
access the Clear LEDTime parameter.
Clear LED Time
•
ON
•
OFF
Please contact technical support at High End
Systems, Inc. before using this parameter to clear
the LEDHours value. See Contacting High End
Systems on page1.
You must enter the LEDTime Pin to access this
parameter.
Select ONto clear the value for the LED Hours
parameter.

16 SolaFrame 3000
View Fixture Errors
Navigate:Main Menu →Info →Error Info
Displays any current fixture errors.
View DMX Values for Channels
Navigate:Main Menu →Info →DMX Value
View the DMX value of each of the fixture's channels (parameters of the fixture). Scroll to the
parameter that you want to view (Pan, Tilt, etc.) and view the value.
View Fixture Head Temperature
Navigate:Main Menu →Info →Head Temp.
Displays the current fixture temperature as read from the fixture head (near the CMYfilter).
View Power Temperature
Navigate:Main Menu →Info →Power Temp.
Displays the current temperature as read from the power supply in the fixture base, which can
help you to determine if the power supply is overheating.
View Fan Speeds
Navigate:Main Menu →Info →Fan Speed
Displays the speeds of the fixtures fans (in RPM).
View Sensor Status
Navigate:Main Menu →Info →LED Sensor.
Displays the status of the sensors, which can help you to determine whether the fixture is
recognizing the movement and position of the wheel. The display toggles between On and Off
as the magnet passes the sensor.
View Ethernet IP Address
Navigate:Main Menu →Info →Ethernet IP
Displays the Ethernet IP address for the fixture. You can modify this value in the Set menu. See
Access Service Settings on page18.
View Software Version
Navigate:Main Menu →Info →Software Ver
Displays the software version for the fixture.