HighPoint RocketStor 6314A User manual

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RocketStor 6314A
User Manual
January 15th, 2015
Revision 1.02
HighPoint Technologies, Inc.

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Copyright
Copyright © 2015 HighPoint Technologies, Inc. This document contains
materials protected by International Copyright Laws. All rights reserved. No
part of this manual may be reproduced, transmitted or transcribed in any form
and for any purpose without the express written permission of HighPoint
Technologies, Inc.
Trademarks
Companies and products mentioned in this manual are for identification
purpose only. Product names or brand names appearing in this manual may or
may not be registered trademarks or copyrights of their respective owners.
Backup your important data before using HighPoint's products and use at your
own risk. In no event shall HighPoint be liable for any loss of profits, or for
direct, indirect, special, incidental or consequential damages arising from any
defect or error in HighPoint's products or manuals. Information in this manual
is subject to change without notice and does not represent a commitment on
the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual
is accurate. HighPoint assumes no liability for technical inaccuracies,
typographical, or other errors contained herein.

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Contents
Kit Contents ......................................................................................................................................................5
Getting Started..................................................................................................................................................8
Step 1: Setting Up the Hardware ...............................................................................................................8
Step 2: Install/Update Drivers ................................................................................................................ 10
Step 3: Install HighPoint RAID Management (WebGUI) ..................................................................... 13
Step 4: Create RAID Arrays...................................................................................................................... 16
Step 5: Initialize and format the RAID Array ...................................................................................... 20
Maintaining your RAID array .................................................................................................................... 25
RAID Spare Pool ......................................................................................................................................... 25
Email Notifications .................................................................................................................................... 25
Adding Email Recipients ...................................................................................................................... 26
SMART Monitoring .................................................................................................................................... 27
Enabling SMART Monitoring ............................................................................................................... 27
Disabling SMART monitoring.............................................................................................................. 27
Changing HDD Temperature Threshold........................................................................................... 28
Utilizing the Health Inspector Scheduler ............................................................................................. 28
Creating a New Verify Task ................................................................................................................. 29
Troubleshooting - Hardware ..................................................................................................................... 30
Safely Shutting Down the RS6314A....................................................................................................... 30
Interpreting LED Activity ......................................................................................................................... 30
Replacing a Failed Disk ............................................................................................................................ 32
Troubleshooting - Software ....................................................................................................................... 32
Uninstalling WebGUI ................................................................................................................................. 33
Troubleshooting –RAID ............................................................................................................................. 33
Updating BIOS/Firmware ......................................................................................................................... 33
Handling Critical Arrays........................................................................................................................... 33
Rebuild Stops Due to Bad Sectors...................................................................................................... 34
Critical array becomes disabled when faulty disk was removed ................................................ 34
Handling Disabled Arrays ........................................................................................................................ 35
Frequently Asked Questions..................................................................................................................... 36
Setting up a Bootable RAID ..................................................................................................................... 36
Recovering your Password....................................................................................................................... 36
Online Array Roaming .............................................................................................................................. 37

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Daisy Chaining the RS6314A................................................................................................................... 37
Appendix A: Navigating the WebGUI ...................................................................................................... 38
Logging In HighPoint WebGUI................................................................................................................. 39
Appendix A-1: Global Tab........................................................................................................................ 41
Appendix A-2: Physical Tab..................................................................................................................... 42
Appendix A-3: Logical Tab....................................................................................................................... 45
Spare Pool................................................................................................................................................ 49
Obtaining Logical Device Information .............................................................................................. 49
Expanding an Existing Array ............................................................................................................... 52
Appendix A-4: Setting Tab....................................................................................................................... 55
System Settings ...................................................................................................................................... 56
Changing your WebGUI password ..................................................................................................... 56
Email Setting ........................................................................................................................................... 57
Appendix A-5: Recover Tab ..................................................................................................................... 58
Backup your Recover List .................................................................................................................... 59
Appendix A-6: Event Tab ......................................................................................................................... 60
Event Log Icon Guide ............................................................................................................................ 60
SHI (Storage Health Inspector) ................................................................................................................ 60
Appendix B: WebGUI Icon Guide .............................................................................................................. 62
Appendix C: RAID Quick Reference........................................................................................................ 64
HighPoint List of Recommended Hard Drives...................................................................................... 65
Contacting Technical Support................................................................................................................... 65

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Kit Contents
Item
Count
4-Bay Tower Enclosure
1
Disk Trays
4
Sets of Mounting Screws for SSD and HDD (18 screws per set)
2
Thunderbolt™ Cable
1
UL Power Cord
1
Quick Installation Guide
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For any damaged or missing items contact your reseller or submit a support ticket online at
www.highpoint-tech.com/websupport/

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Product Information
RocketStor 6314A
Port Technology
Thunderbolt 2
Onboard Storage processor
RAID-On-Chip Onboard
Onboard Cache Memory
512MB DDR 3 Cache Memory with ECC Protection
Port Type
2x Thunderbolt Port
RAID Level
0, 1, 5, 6, 10 and JBOD
Max. Capacity
up to 32 TB
Number Of drives
Up to 4
Drive Interface
SAS, SATA
Drive Form Factor
3.5" & 2.5"
Material
Brushed aluminum housing
Dimension
8.66"(H)x5.31"(W)x8.67"(D)
Weight
9.46lb
Certification
CE, FCC, RoHS
UPC
643653631414
Limited Warranty
Limited Warranty period (Parts): 3 Years
Limited Warranty period (Labor): 3 Years
Return for Repair or Replacement Only
Advanced RAID Feature
Configurable RAID Block Size up to 1MB
Flash ROM for Upgradeable Firmware
DV Mode Technology
Storage Health Inspector
Redundant RAID Configurations
Bootable RAID Array
EFI BIOS for Mac Platform
Enhanced data protection with NVRAM Write
Journaling
Multiple RAID Partitions supported
Online Array Roaming
Online RAID Level Migration (ORLM)
Online Capacity Expansion (OCE)
RAID Initialization Background/Foreground/Quick
Global Hot Spare Disk support
Automatic and configurable RAID Rebuilding Priority
Disk Format compatible: 512, 512e, 4Kn
Larger than 2 TB Drive and RAID Array support
Spin down Massive Arrays of Idle Disks support
Native Command Queuing
Write Back and Write Through
Storage Monitoring and Management Suite
RAID Management Suites:
Browser-Based management tool,
Drive Indicator
Power, Present, Active, Fail, Rebuilding and Identify
SMTP
Email Alert Notification
Alarm Buzzer
Buzzer beeping when failed drive or array occurs
Operating System Support
Windows 7, 8, 8.1, 10 / Windows Server 2008, 2012
Driver embedded into Mac OS X 10.8.3 and later

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Operating Environment
Temperature
(operating) 5°C –45°C
(non-operating) -40°C –65°C
Relative Humidity
(operating) 8% –90% RH (Non-condensing)
(non-operating) 5% –95% RH (Non-condensing)
Figure 1. RS6314A Front Panel
Figure 2. RS6314A Back Panel
Figure 3. Isometric view of disk tray with physical drive installed (drive not included).
Figure 4. Bottom View of disk tray. SSD mount points are on the bottom.

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Getting Started
Thank you for purchasing HighPoint Technologies RocketStor 6314A. You are only a few steps
away from utilizing RAID storage using the industry’s most affordable hardware RAID solution.
To start using your RocketStor 6314A take the following steps:
1. Setting up the Hardware (pg. 8)
2. Install/Update drivers (pg. 10)
3. Install HighPoint RAID Management (WebGUI) (pg. 13)
4. Create RAID Arrays (pg. 16)
5. Initialize and format RAID Volumes (pg. 20)
Step 1: Setting Up the Hardware
Important: Ensure that you have all items listed under Kit Contents.
1. Plug in the power cord for your RS6314A. Note: To prevent physical drive damage, keep
the RS6314A oriented upright when in use.
Figure 5. Power Cord plugged into back panel.
2. Plug one end of the Thunderbolt cable to either of the RS6314A ports and the other end
to your computer’s Thunderbolt port.

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Figure 6. Connect the Enclosure to your PC and Power Outlet.
Figure 7. Connect to either the right or left Thunderbolt port.
3. Press then pull the blue tab on each disk tray to unlock and slide out each tray.
4. Mount your hard drives onto each tray using the provided screws. (Note: see HELP for a
list of recommended hard drives).
5. The disk trays have pre-drilled holes compatible with 3.5” and 2.5” hard drive form
factors. SSD holes are drilled on the bottom of the disk tray.
6. Switch the power button on.
Figure 8. Power Button located on Back Panel (figure shows enclosure switched ON).

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7. Make sure the power LED on the front of the enclosure is LIT.
8. (For Windows) Install RS6314A drivers and the HighPoint WebGUI Management Utility
to access and manage your arrays.
(For Mac) RS6314A drivers are pre-installed for Mac OSX 10.8.3 and later. Earlier
versions of Mac OSX may require driver installation.
Step 2: Install/Update Drivers
Drivers provide a way for your operating system to communicate with your new hardware.
Update to the latest driver to ensure you have the latest performance and stability updates.
For Mac Users:
Drivers for the RocketStor 6314A are embedded in OSX 10.8.3 and later.
For Windows Users:
Note: Make sure your PC Thunderbolt controller is functional and allows connection to
HighPoint RocketStor 6314A before proceeding.
1. Download the latest driver files from our website www.highpoint-tech.com > Support >
Documents and Downloads > RocketStor 6314A.
Figure 9. RocketStor 6314A download page

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2. Extract the downloaded files onto your PC and note the location of the files.
3. Open Windows Device Manager (Control Panel > Hardware and Sound > Devices and
Printers > Device Manager).
4. Under Other devices, right-click RAID Controller.
5. Click Update Driver Software.

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6. Click Browse my computer for driver software.
7. Navigate to where you saved the driver files.
8. Click OK.

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9. Click Next, Windows security will prompt to ask if you are sure you want to install
HighPoint Software.
10. After clicking Install, driver will be installed.
11. Reboot for changes to take effect.
Step 3: Install HighPoint RAID Management (WebGUI)
The HighPoint RAID Management (WebGUI) software is necessary to create, maintain, and view
your RAID arrays.
For Mac Users:
1. Download the latest WebGUI from our website www.highpoint-tech.com > Support >
Documents and Downloads > RocketStor 6314A > Mac WebGUI

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2. Double Click the downloaded Mac WebGUI file.
3. Double click the HighPointWebGUI.pkg to start he WebGUI installer.
4. Follow the installer on-screen instructions to complete the WebGUI installation
5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI
6. Your default web browser will open and prompt for username and password (Default
username: RAID / password: hpt). Username and password are case-sensitive.
For Windows Users:
1. Download the latest WebGUI from our website at www.highpoint-tech.com > Support >
Documents and Downloads > RocketStor 6314A > Windows WebGUI

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2. Extract and open the contents of the downloaded file.
3. Double-click HighPoint RAID Management.exe
4. Follow the on-screen instructions to complete the WebGUI installation

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5. Double-click the HighPoint RAID Management desktop icon to start the WebGUI
6. Your default web browser will open and prompt for username and password (Default
username: RAID / password: hpt). Username and password are case-sensitive.
Step 4: Create RAID Arrays
Use the HighPoint RAID Management (WebGUI) is used to create and manage RAID arrays using
disks hosted by the RocketStor 6314A.
The following section explains how to configure a typical RAID 5 array, and provides a step-by-
step overview of the RAID creation process.
For both Mac and Windows users:
1. Login to WebGUI (Default username: RAID / password: hpt).
2. Once logged in, click the Logical tab.
Figure 10. Click Logical to go to create array page.
3. Click Create Array:

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4. The RAID creation page provides many features, options, and settings. Detailed
descriptions are provided on pg. 46.
5. Select RAID 5for Array Type. (RAID Quick Reference on pg. 64)
6. Set array name as “Tutorial_Array”.
7. Select Quick Init as the initialization method. (Note: Quick Init gives immediate access
to the array by skipping parity synchronization. Recommended for testing/verification
purposes or when new disks are used.)
8. Select Write Back as the Cache Policy for better disk write performance.
9. Select 64K as the Block Size.
10. Select all 4 available disks.
11. Leave the Capacity, Sector Size, DV mode, and Disk Cache Policy settings at their
default values.
12. Click Create

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Figure 11. Create Array page.
13. Once created, the WebGUI will acknowledge the array has been created and the system
will prompt you to initialize the new volume.
Figure 12. (Mac OS X) Array successfully created.

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Figure 13. New volume needs to be initialized before use.
Figure 14. (Windows) Array successfully created.
Figure 15. (Windows) For Windows platforms, user will be prompted to initialize disks in Disk
Management.

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14. Tutorial_Array can now be seen under Logical Device Information. (Take note that the
OS name is HPT DISK 0_0; this will help identify which volume to initialize)
Figure 16. Tutorial_Array is now created and can be seen in Logical tab.
Step 5: Initialize and format the RAID Array
Before using the newly created RAID array, you must initialize and format the new volume.
For Mac Users:
1. After creating a RAID array, click Initialize when prompted. (Note: If you ignored the
prompt, simply open Disk Utility).
Figure 17. Disk Utility for Mac.