HighPoint RocketRAID 4320 User manual

RocketRAID 4320
SAS Host Adapter
User’s Manual
Revision: 1.0
Date: July 2008
HighPoint Technologies, Inc.

Copyright
Copyright © 2008 HighPoint Technologies, Inc. This document contains materials
protected by International Copyright Laws. All rights reserved. No part of this
manual may be reproduced, transmitted or transcribed in any form and for any
purpose without the express written permission of HighPoint Technologies, Inc.
Trademarks
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Product names or brand names appearing in this manual may or may not be registered
trademarks or copyrights of their respective owners. Backup your important data
before using HighPoint’s products and use at your own risk. In no event shall
HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or
consequential damages arising from any defect or error in HighPoint’s products or
manuals. Information in this manual is subject to change without notice and does not
represent a commitment on the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this manual is
accurate. HighPoint assumes no liability for technical inaccuracies, typographical, or
other errors contained herein.

Table of Contents
Table of Content
Chapter 1
Introduction
About this Guide .......................................................................................................1-1
The RocketRAID 4320 HostAdapter .........................................................................1-1
RocketRAID 4320 – Features and Specifications.......................................................1-2
Understanding RAID Concepts and Terminology .....................................................1-4
MonitorandNetwork Features............................................................................................1-5
Chapter 2
Hardware Description/Installation
1 - RocketRAID 4320Adapter Layout........................................................................2-1
2 - Installing the RocketRAID 4320 HostAdapter .....................................................2-2
3 - Verifying Installation .............................................................................................2-3
4 - Battery Backup......................................................................................................2-4
Chapter 3
BIOS Utility
1 - BIOS Command Overview .....................................................................................3-1
2 - Disk Menu.............................................................................................................3-2
3 - Array Menu ...........................................................................................................3-3
4 - Controller Menu ....................................................................................................3-5
Chapter 4
Driver and Software Installation Microsoft Windows
Driver and Software CD .............................................................................................4-1
Windows Driver Installation ......................................................................................4-3
I

II
Chapter 5
Web-RAID Management Interface
1 - Web RAID Management Interface........................................................................5-1
2 - Preparing Hard disks .............................................................................................5-2
3 -Array Management ...............................................................................................5-3
4 - Device Management .............................................................................................5-8
5 - Configuring Spare Disks .....................................................................................5-12
6 - Managing Events and Tasks...............................................................................5-13
7 - Settings ...............................................................................................................5-14
Chapter 6
LinuxDriver Support
1 - Fedora Core Linux installation Overview ..............................................................6-1
2 - SuSE Linux Enterprise Server (SLES) installation Overview..................................6-9
3 - Red Hat Enterprise Linux/CentOS Overview .......................................................6-14
Chapter 7
FreeBSD Driver Support
1 - Overview ...............................................................................................................7-1
2 - Installing FreeBSD on the RocketRAID 4320 Controller .......................................7-1
3 - Installing the RocketRAID 4320 Driver on an Existing System .............................7-5
4 - Updating the Driver ..............................................................................................7-8
5 - Installing RAID Management Software ................................................................7-8
6 - Uninstalling the Driver ..........................................................................................7-8
Chapter 8
Mac OSX Driver
Installing the driver and RAID utility.........................................................................8-1
Appendix
Customer Support .................................................................................................... A-1
Table of Contents

Chapter 1
Introduction
Contents of this Chapter:
About this guide
Introducing the RocketRAID 4320 Host Adapter
RocketRAID 4320 Features and Specifications
Understanding RAID Concepts and Terminology
Network Features (Web Management/BIOS Utilities)

Introduction
1-1
The RocketRAID 4320 SATAII Host Adapter’s User’s Guide provides information
about the functions and capabilities of the host adapter, and instructions for
installing, configuring and maintaining RAID arrays hosted by the adapter.
The RocketRAID 4320 Host Adapter
About This Guide
The HighPoint RocketRAID 4320 is the world’s fastest internal SAS RAID controller
utilizing Intel IOP348 1.2GHz processor.
The RocketRAID 4320 is the latest product in storage technology, leveraging the
storage performance in SAS and SATA II supporting the fastest available throughput
while supporting enterprise level features such as Native Command Queuing (NCQ),
staggered drive spin-up and SAF-TE (I2C) and SGPIO enclosure management
support.
HighPointRAIDManagement
HighPoint RAID Management software offers a user friendly interface to create,
manage and maintain your storage solutions. Email notification and remote are some
of the advance features that the RAID Management software has to offer.
Intel 81348 I/O Processor and SDRAM
The RocketRAID 4320 SAS RAID Controller has an integrated Intel I/O processor for
hardware RAID parity calculations. With the new I/O processor the system CPU is
free to perform other important tasks. There is 256MB of DDR SDRAM with ECC
protection on the RocketRAID 4320 SAS RAID Controller for improved performance.
ComprehensiveOSSupport
HighPoint offers the broadest range of support for all major operating systems to
ensure OS and hardware server compatibility. Drivers are available for all major
operating systems, including Windows , Linux, Mac OS X and FreeBSD. GPL Li-
censed Linux drivers into main Linux kernel help customers easily install and config-
ure the RocketRAID 4320.
OnboardCacheandOptionalBatteryBackupforoptimalperformanceandadded
security
256MB of DDR Memory with ECC protection is integrated into the RocketRAID 4320
for improved performance, and provides additional security in the case of critical

Introduction
1-2
system failure, when used in conjunction with the optional battery back up unit.
HostAdapterArchitecture
•TerabyteStream™ for Blazing Performance
•IntelIOP81348(1.2GHz)
•PCI -Express x8
•256 MB of DDR II memory with ECC protection
•2 Internal MiniSAS Connectors (SFF-8087)
•Direct Connect up to 8 3Gb/s SAS/SATA Hard Drives
•NVRAM for write journaling
•HPTBBU-03
•RoHS compliant
Advance RAID Features
•Support RAID 0, 1, 3, 5, 6,10, 50 and JBOD
•Multiple RAID support
•Multiple Logical Drive Support
•BIOS booting support
•BIOS PnP and BBS (BIOS boot specification)support
•Write through and write back cache
•Online array roaming
•Online capacity expansion (OCE) and Online RAID level migration (ORLM
)
•Quick and Background initialization for instant RAID configuration
•Automatic drive insertion / removal detection and rebuild
•64bit LBA support greater than 2TB per volume
•S.M.A.R.T(Early Warning System)
•Staggered Spinup with user selection in BIOS
•(MAID) spin down drives when array is idle
•SMTP for email notification
Array Monitors,Alerts and Indicators
•SMTP for email notification
RocketRAID 4320 – Features and Specifications

Introduction
1-3
•Alarm / Buzzer alerts for drive failure
•Hardware Monitor function
• Hard Drive LED indicators (Activity and Failed)
• SNMP for remote management
• Ethernet port for (OBM) Out of Bound Managment
• NTP (Network Time Protocol)
• Intelli-VRM. (Intelligent Virtual RAID Managment)
RAID Management
•TerabyteSaver™ and TerabyteGuard™ for Data Protection and Reliability
•API library for customizing AP
•Command Line Interface (CLI)
•Web browser-base RAID management software
•Disk scrubbing to prevent degraded RAID arrays
•Bad sector repair and re-mapping to reduce dropped drives
•SHI (Storage Health Inspector – Drive analysis from S.M.A.R.T)
Operating System Support
•Windows (2000, XP, x64, 2003/2008 Server, Vista (32 and 64)bit)
•Linux
•FreeBSD
•Mac OS X 10.4.x and above
•FreeBSD (1-6) binary support – Native support in 7.0
•GPL licensed driver into Linux Kernel 2.6.25
PHYSICAL SPECIFICATIONS
Size: (167.0mm x 68.0mm) 6.75” L x 2.63” W
WEMI : FCC Part 15 Class B and CE
Thermal and Atmospheric Characteristics:
Work Temperature Range : +5℃ ~ + 55℃
Relative Humidity Range : 5% ~ 60% non condensing
Storage Temperature : -20℃ ~ +80℃
MTBF: 920,585 Hours
Electrical Characteristics:

Introduction
1-4
Understanding RAID Concepts and Terminology
The following concepts and terminology is commonly used when describing the
functions of the RocketRAID 4320 Host Adapter.
Disk initialization
Initializing a disk writes necessary RAID configuration information to that disk. Disks
must be initialized before configuring them into RAID arrays. The initialization
process will destroy all data on the disk.
Disk Status
New The disk contains no data and has not been initialized.
Initialized The disk has been initialized and can be used for array creation.
Configured The disk has been assigned to one or more arrays, or configured as a
spare disk.
Legacy The disk was used on other controllers before use with the
RocketRAID 4320 (see legacy disk below).
Array initialization
A redundant array (RAID5, RAID1, RAID10) needs to be initialized to ensure full
performance and reliability. Non-redundant arrays (RAID0, JBOD) do not need to be
initialized.
When you create a redundant array using the RocketRAID 4320 controller’s BIOS
Configuration Utility, it will automatically start the initialization process. When
creating an array using the HighPoint RAID Management Console software, you can
specify an initialization option (Skip initialization, foreground and background).
Online Capacity Expansion (OCE)
This feature allows disks to be added to existing RAID arrays, in order to increase the
array’s capacity, without fear of data loss. Any number of disks can be added to an
array, at any time. Data can be accessed and utilized even while being redistributed.
Online RAID Level Migration
This term describes the ability to change one type of array (RAID level), into a different
type of array (changing a RAID 1 array into a RAID 10 array for example). Data is still

accessible during the migration process, and a base level of security is still active.
OCE, ORLM and the RocketRAID 4320
The RocketRAID 4320 supports both Online Capacity Expansion (OCE), and Online
RAID Level Migration (ORLM). Both features are supported by a single function - an
array can be transformed from one RAID level to another RAID level while simulta-
neously being resized, even under I/O load.
Spare disk
A spare disk is a single disk that can be used to automatically rebuild a redundant array
in case of drive failure. Spare disks may also be members of a RAID array.Any available
space on these disks may be used to rebuild other broken arrays.
Legacy disk
Disks attached to the RocketRAID 4320 that contain valid partition tables will be identi-
fied as legacy disks. Alegacy disk attached to the RocketRAID 4320 can be accessed by
the operating system, but cannot be used to create RAID arrays. A legacy disk must be
initialized before assigning it to an array.
Monitor Features
Hardware Monitor function provides information of temperature,fan speed(I/O
Processor),and voltages of the RAID controller.
Network Features
The RocketRAID 4320 offers a selection of network-oriented RAID Management
functions. These features are integrated into the card’s firmware, and can be adminis-
trated using the BIOS and Web-based management utilities.
SNMPManager - Simple Network Management Protocol.Allows the administrator to
view the current state of the entire RAID system.
SNMPTrap - The RAID adapter can be configured to report events over the network.
When an event is generated by the RAID Management utility, the SNMP Trap will send
SNMP Trap messages to the Trap Receiver.
NTP - Network time protocol. The RocketRAID 4320’s firmware automatically synchro-
nizes it’s internal clock to match that of the selected server. If a NTP server is not
specified, the adapter will synchronize itself with the host system’s BIOS clock.
1-5
Introduction

Chapter 2
RocketRAID 4320
Hardware Description/Installation
Contents of this Chapter:
RocketRAID4320Hardware
1 - RocketRAID 4320Adapter Layout
2 - Installing the RocketRAID 4320 HostAdapter
3 - Verifying Installation
4 - Battery Backup

RocketRAID 4320 Hardware Description/Installation
2-1
RocketRAID 4320 Hardware
1 - RocketRAID 4320 Adapter Layout
Port1, Port2
These represent the RocketRAID 4320’s 2 Internal Mini-SAS ports. Each port can
support up to 4 SAS/SATA hard disks.
J9,J10,J11,J12
J9,J10 are DiskActivity leds; J11,J12 are Disk Failure leds.
Pin Connections represent SAS/SATA channel/port antitheses table.

RocketRAID 4320 Hardware Description/Installation
2-2
BEEP1– Speaker
Alarm (speaker): the speaker emits and audible alarm in the case of disk/array failure.
EthernetPort
Ethernet port for Out of Bound Management, support Net Time Protocol.
Cable – Internal Mini-SAS to Mini-SAS
The integrated RocketRAID 4320 include 2 Internal Mini-SAS to Mini-SAS cables,
each of the cable can support 4 SAS hard disks.
2 - Installing the RocketRAID 4320 Host Adapter
Note: Make sure the system is powered-off before installing the RocketRAID 4320
host adapter.
1. Open the system chassis and locate an unused PCI-E x8 or x16 slot.
2. Remove the PCI slot cover.
3. Gently insert the RocketRAID 4320 into the PCI-E slot, and secure the bracket to
the system chassis.
4. After installing the adapter, attach the Mini-SAS connectors to the RocketRAID
4320’s Mini-SAS port,and to chassis backplane. Each Mini-SAS cable supports
up to 4 hard disk drives. Consult the chassis’s manual for proper installation
procedures.
5. Close and secure the system chassis.
J16
This connertor supports SAF-TE interface(I2C).
Pins defined as follow:
Pin 1: SCL; Pin 2: GND ; Pin 3: SDA.
J14 (BBU connector)
Connector for HPTBBU-03. (optional part).

RocketRAID 4320 Hardware Description/Installation
2-3
3 - Verifying Installation
Once the RocketRAID 4320 host adapter and hard disks have been installed into the
chassis, boot-up the system to verify that the hardware is properly recognized.
1. Power on the system. If the system detects the presence of the adapter, the
RocketRAID 4320 BIOS Utility will be displayed during bootup.
2. Press Ctrl+H to access the RocketRAID 4320 BIOS Utility.
The BIOS Utility will display information about hard disks attached to the adapter.
Make sure all attached disks are detected by this utility. If any of the hard disks are
not detected, power down the system and check the cable connections to both the
card, and enclosure.

RocketRAID 4320 Hardware Description/Installation
2-4
4 - Battery Backup
A battery backup option will be available as an optional add-on component.
The battery provides additional data security in case of a critical system failure.
Data normally lost during a major system fault, such as a power outage or CPU failure,
which was in transit at the time of the failure (stored in the card’s onboard cache), will
remain viable for up to 72 hours.
The battery unit can be attached to the card using the BBU CONN.
Attach the BBU into J14 of RocketRAID 4320 using the cable included with the BBU
unit:

Chapter 3
RocketRAID 4320 BIOS Utility
Contents of this Chapter:
RocketRAID4320BIOSUtility
1 - BIOS Command Overview
2 - Disk Menu
3 -Array Menu
4 - Controller Menu

RocketRAID 4320 BIOS Utility
The RocketRAID 4320’s BIOS Utility can be accessed using the “Ctrl+H” command.
This command should be displayed automatically when the RocketRAID 4320’s BIOS
screen appears during the system’s boot up procedure.
1 - BIOS Command Overview
The RocketRAID 4320 BIOS Utility provides a wide selection of RAID related
commands. These commands are displayed towards the top of the utility’s interface.
General Navigation
Press ALT + the first letter of the each menu item (highlighted in red) to access the
corresponding menu (Alt + D will open the “Disk” menu bar). You can also press F10
to quickly browse through the various menu selections. Use the ←→arrow keys to
select the desired item, and press ENTER to open the menu. Use the ↑↓arrows keys
to select the desired command from each menu, and press the ENTER key to confirm
the selected command.
There are two windows in the utility’s interface; Disk interface and Array interface.
Use the TAB key to switch between each interface.
Supervisor/User mode
The default BIOS operation mode is User mode; user can only view some information
of the controller through BIOS. If user wants to modify the setting of the RAID
controller, it must be changed to Supervisor mode:
RocketRAID 4320 BIOS Utility
3-1

RocketRAID 4320 BIOS Utility
Press [ALT + S] to open the “System” menu in the figure 1; then select “Supervisor
mode”, and press ENTER. This will open the user authentication interface. Enter
the appropriate password and then press ENTER. The initial password is “hpt”.
2 - Disk Menu
Press [ALT + D] to access the “Disk” menu.
View a disk
From the Disk menu, use the ↑↓arrows keys to select a disk. After highlighting the
desired disk, select Disk->Information to view hardware data about this disk.
Disk initialization
Disks must be initialized prior to creating a RAID array. To initialize a disk, access the
Disk menu and highlight a disk using the ↑↓arrows keys. Press ENTER to add the
disk to the initialization list. Repeat this procedure for each disk that requires
initialization. After selecting the required disks, select Disk->Initialize option from the
Disk menu.
3-2

RocketRAID 4320 BIOS Utility
3-3
Note: If the selected disk has already been initialized, the BIOS utility will display a
warning message, but will continue to initialize the remaining disks.
Warning: Initializing a disk may result in data loss – do not initialize disks that
contain critical data. Non-initialized disks can still be utilized as stand-alone drives,
and will be recognized as “Legacy” devices.
Other Disk related Functions
“Disk->Toggle Spare”, “Disk->Unplug”, “Disk->Rescan”, “Disk->Turnonwrite
cache”, and “Disk->Turn off write cache” work in the same manner as Disk
Initialization. Highlight the desired disks and press ENTER to select them. Return to
the Disk menu, highlight the desired function, and press ENTER to initiate the task.
Toggle Spare – use this option to specify spare disks. Spare disks are used to
automatically rebuild failed RAID arrays.
Unplug – use this option to safely remove the selected hard disk. This allows you to
safely park and power off a disk while the system remains active.
Rescan – use this option when attaching hard disks to the RocketRAID card.
Turn on/Turn off write Cache – use these options to enable or disable write cache on
the selected disks. Disk cache is enabled by default.
3 -Array Menu
Press [ALT + A] to access the “Array” menu.
Create an Array
To create a RAID array, first access the Disk menu. Use the ↑↓arrows keys to highlight
a disk, and press the Enter key to confirm the selection. Repeat this procedure to add
additional disks to the array. Once the appropriate disks have been selected, return to
the Array menu, highlight the Create option, and press ENTER to access the “Create
Array” page. Use the TAB and [Shift + TAB] to select from the corresponding RAID
settings (Radio button, Edit box, etc. ), and use the SPACE key to confirm the selections.
VSS (Variable Sector Size):
If the array’s capacity is over 2TB, user will be asked to select the Sector Size values
(from512Bto4K):

RocketRAID 4320 BIOS Utility
Note: Variable Sector Size (VSS) for over 2TB support in 32bit LBA OS.
It changes the sector size from default 512 Bytes to 4k Bytes etc. the maximum volume
capacity up to 16TB. This option works under Windows platform only. And it CANNOT be
converted to Dynamic Disk, because 4k sector size is not a standard format.
View an Array
To view information about a specific Raid array, use the TAB key to switch to the
Array Interface view, and use the ↑↓arrows keys to select the array. After selecting
the array, access the Array menu and select the Information option, then press
ENTER.
Other RAID array related functions
“Array->Delete”, “Array->Unplug”, “Array->Verify”, “Array->Start task”, “Array->
Stop task” and “Array->Set Boot” work in the same manner as the “View an Array”
function.. Highlight the desired array using the Array Interface view, and press
ENTER.. Return to the Array menu, select the desired function, and press ENTER to
initiate the task.
Delete – use this option to delete the selected array.
Warning: all data on the selected array will be lost
Unplug – use this option to safely remove each disk member of the selected array.
This allows you to safely park and power off each hard disk while the system remains
active.
Verify – select this option to verify the integrity of the selected array. Routine RAID
verification is essential to avoid data loss in the case of disk failure.
3-4