HighPoint Thunderbolt NA762TB User manual

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NA762TB
High-Performance Thunderbolt™ Storage
User’s Guide
V1.00
Mar. 9, 2014

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Table of Contents
1. Introduction ..................................................................................................................................... 3
2. SYSTEM REQUIREMENTS.................................................................................................................. 3
3. What’s in the Box? ........................................................................................................................... 3
4. NA762TB Overview .......................................................................................................................... 4
5. Setting up the NA762TB................................................................................................................... 6
5.1 HDD Installation ......................................................................................................................... 6
5.2 Connecting the NA762TB to a Mac System. .............................................................................. 7
5.3 Install the software for NA762TB............................................................................................... 7
6. Configuring RAID Arrays................................................................................................................... 9
6.1 Configuring RAID Arrays............................................................................................................. 9
6.2 Using the RAID disk with Mac OS X.......................................................................................... 13
7. Deleting RAID Storage.................................................................................................................... 15
8. RAID Disk Failure Recovery ............................................................................................................15
9. Expanding RAID Storage Capacity..................................................................................................17
10. NA762TB Audible Alarm................................................................................................................. 17
11. Technical Support........................................................................................................................... 18
12. LIMITED WARRANTY ...................................................................................................................... 18
APPENDIX A - Using the WebGUI (full guide)........................................................................................ 19
APPENDIX B - Web RAID Management ICON Definition List.................................................................38
APPENDIX C - RAID Technology Explanation .........................................................................................40
APPENDIX D - Thunderbolt Daisy Chain configuration.......................................................................... 41

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1. Introduction
HighPoint's NA762TB Thunderbolt™ Storage Solution delivers high-performance, hardware RAID
storage from a single cable connection!
The fully integrated hardware RAID controller and eight removable disk modules were designed for
today's fastest 6 Gb/s storage devices - perfect for professional, I/O intensive applications such as
digital content creation and media post production. The NA762TB's robust, stylish aluminum
construction ensures your storage stays cool while running at optimum efficiency.
Key Features
Stylish, compact and Whisper-Quiet Enclosure
Thunderbolt™ interface with 10Gbps of throughput in both channels
Eight (3.5”) SAS/SATA Removable Disk Tray Module
RAID level 0, 1, 10, 5, 6, 50, & JBOD
Comprehensive Storage Management Suite
Simplified Cabling Solution
Temperature/fan failure LEDs and mutable buzzer alarm
2. SYSTEM REQUIREMENTS
Apple Mac system with Thunderbolt support.
Mac OS X 10.8.x or higher
3. What’s in the Box?
A. NA762TB Enclosure x 1
B. Disk module x 8 (Installed)
C. Thunderbolt™ cable x 1 (2 meters)
D. Power Cord x 1
E. Hard Disk Drive mounting screw x 32
F. Key for HDD tray x 2

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4. NA762TB Overview
Specifications
Host Interface :
•Thunderbolt™
• 10Gbps Bi-directional
Controller & RAID Feature :
• Supports RAID Level 0, 1, 10, 5, 6, 50, Single Disk or JBOD
• Multiple RAID Selection
• Online Array Roaming
• Greater than 2TB Capacity per Disk Drive Support
Storage :
• Supports up to 8 SAS/SATA 3Gb/s or 6Gb/s 3.5" HDDs
(Hard Disks Sold Separately)
•Stylish Aluminum Housing with Solid Metal Structure
• Thunderbolt™ Port for Daisy-chain up to 6 Devices
• Individual Key lock of each HDD tray for physical security
Monitors/Indicators :
•Web base GUI RAID Manager for Remote Management
• SMTP Support for Email Notification
• FAN fail LED
•Over Temperature LED
• HDD fail LEDs
Cooling Fans:
•Two 80x 80x 25mm
• Hot-Swappable

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Power Supply:
• Server-grade 300W Single Power Supply
•Low-noise Design
• Universal: 100~240VAC, 50/60Hz
Environmental Requirements:
•Operation Temperature: 5°C ~ 50°C
• Storage Temperature: -20°C~ 70°C
•Operation Humidity: 10% ~ 80%, non-condensing
• Storage Humidity: 5% ~ 95%
Dimensions :
•231(D) x 156(W) x 365(H) mm
• 9.1(D) x 6.1(W) x 14.4(H) inch
Operating System Support:
• Mac OS X 10.6.x/ 10.7.x/ 10.8.x /10.9.x
(Driver was integrated by Apple OS X 10.9.x)
Scalability :
• Thunderbolt™ port for daisy-chain up to 6 devices
Panel Layout
1. HDD Power LED: White - Power On Indicator
2. HDD Status LED: Flash Blue - HDD Access Indicator, Red - HDD Failure Indicator
3. Power on LED: White - Enclosure power on
4. Fan Status LED: Normal - Green, Failure - Red (too slow RPM or stop)
5. Temperature LED: Normal - Green; Over-temperature - Red

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6. Mute Button: Reset for Buzzer Beeping
7. Thunderbolt™ connectors:
Connecting Thunderbolt™ cables to host, upstream and downstream device
8. Hot-swappable cooling fans
9. Power cord receptacle
10. Power switch
5. Setting up the NA762TB
5.1 HDD Installation
The NA762TB has 8 Disk modules. It can support both SATA and SAS hard disk drives.
Note: Use only enterprise RAID edition series hard disks for RAID applications.
step 1. Place the NA762TB on a level surface and remove each disk
module.
step 2. Carefully insert the HDD into each disk module and secure them with the provided
mounting screws. Once complete, insert each disk module back into the front panel of the
NA762TB.

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5.2 Connecting the NA762TB to a Mac System.
step 1. Connect the NA762TB to the host system with the Thunderbolt™ cable, and then connect
the NA762TB with a power source.
step 2. With the power cord connected to the power source, turn on the NA672TB using the power
switch on the rear panel (switch to the “I” position to power on the NA762TB).
Note: The NA762TB is designed to be powered on and powered off simultaneously with the HOST
system, when the NA762TB is connected to the HOST system with the Thunderbolt™ cable. Therefore,
power on HOST first –the NA762TB will automatically power on. (NA762TB supports hot-plug and
hot-unplug for powering-on and powering-off)
5.3 Install the software for NA762TB
1) Driver installation.
step 1. Driver Installation.
Please visit (http://www.hptmac.com/series_NA762TB-Resources.php) for the latest
driver package. Once downloaded, unzip the package, and follow the procedure
below:
a. Double-click the “uninstall.command” script file to uninstall the currently installed
driver.
b. Double-click the “HighPointIOP.mpkg” icon to install the driver package. You will
be asked to input the administrator’s password in order to complete this. Once

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complete, you will be asked to reboot the system. Confirm the prompt to
proceed.
step 2. Verifying driver installation.
After the driver has been installed and the system rebooted, verify the NA762TB
device status using OS X System Information pane.
To verify the NA762TB driver status;
Click the Apple icon on top left of the screen, and select About This Mac, and then
select More Info. Next, select System Report, and click PCI Cards on left side of the
System Information pane. The Driver Installed entry for controller pci1103, 4520
should be “Yes”
2) RAID Management software installation.
All hard disks installed into the NA762TB will be configured as single drives by default, and
will be recognized by OS X Disk Utility. In order to configure RAID array you will need to install
the Web RAID Management software (also known as the WebGUI).
step 1. WebGUI Installation
Download and install the RAID Management software from the NA762TB product
page:
http://www.hptmac.com/series_NA762TB-Resources.php
step 2. Running the WebGUI

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Unzip the package and double-click the “HighPoint WebGUI” icon to install WebGUI.
You’ll be asked to input system administrator’s password to complete installation.
After installation is complete, a WebGUI icon will be displayed on desktop screen.
Double-click this icon to open the WebGUI. The system’s default web browser will
open a login page. To login, use the default user name: RAID and password: hpt.
6. Configuring RAID Arrays
6.1 Configuring RAID Arrays
The NA762TB RAID controller supports multiple RAID levels. The steps below describe how to
quickly configure a RAID5 array.
step 1. Verify the physical device status.
Click the Physical tab to make sure all of the HDD’s are detected. Each drive will be
designated as Device 1-N, where N refers to the disk module number. Click device
icon, it will display detail device information. If any of the disks are not detected,
check the corresponding disk module and make sure the drive is securely installed
(see page 6 for more information).

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step 2. Verify the Logical Device status.
Click the Logical tab to check if any of the disks were previously part of another RAID
array. If a RAID configuration is reported, click on Maintenance, displayed toward the
right of the Status column and delete the array. Back up data first if you need to keep
the data on this array before doing array deletion.
step 3. Creating a RAID Array.