Sony PWS-4500 User manual

MULTI PORT AV STORAGE UNIT
PWS-4500
INTERNAL MEMORY ARRAY (2TB)
PWSK-4401
INTERNAL MEMORY ARRAY (2TB)
PWSK-4501
SDI INTERFACE BOARD
PWSK-4504
BPU SHARE PLAY BOARD
PWSK-4505
NETWORKED MEDIA INTERFACE BOARD
PWSK-4506F
12G-SDI INTERFACE BOARD
PWSK-4508
SERVICE MANUAL
1st Edition (Revised 3)

警告
このマニュアルは，サービス専用です。
お客様が，このマニュアルに記載された設置や保守，点検，修理などを行うと感電や火災，
人身事故につながることがあります。
危険をさけるため，サービストレーニングを受けた技術者のみご使用ください。
WARNING
This manual is intended for qualified service personnel only.
To reduce the risk of electric shock, fire or injury, do not perform any servicing other than that
contained in the operating instructions unless you are qualified to do so. Refer all servicing to
qualified service personnel.
WARNUNG
Die Anleitung ist nur für qualifiziertes Fachpersonal bestimmt.
Alle Wartungsarbeiten dürfen nur von qualifiziertem Fachpersonal ausgeführt werden. Um die
Gefahr eines elektrischen Schlages, Feuergefahr und Verletzungen zu vermeiden, sind bei
Wartungsarbeiten strikt die Angaben in der Anleitung zu befolgen. Andere als die angegeben
Wartungsarbeiten dürfen nur von Personen ausgeführt werden, die eine spezielle Befähigung
dazu besitzen.
AVERTISSEMENT
Ce manual est destiné uniquement aux personnes compétentes en charge de l’entretien. Afin
de réduire les risques de décharge électrique, d’incendie ou de blessure n’effectuer que les
réparations indiquées dans le mode d’emploi à moins d’être qualifié pour en effectuer d’autres.
Pour toute réparation faire appel à une personne compétente uniquement.
Model Name Serial No.
PWS-4500(SY) 10001 and Higher
PWS-4500(CN) 50001 and Higher
For safety, do not connect the connector for peripheral
device wiring that might have excessive voltage to the
following port(s).
: NETWORK 1 connector
: NETWORK 2 connector
Follow the instructions for the above port(s).
安全のために，周辺機器を接続する際は，過大電圧を
持つ可能性があるコネクターを以下のポートに接続し
ないでください。
:NETWORK1コネクター
:NETWORK2コネクター
上記のポートについては本書の指示に従ってください。
PWS-4500

CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type rec-
ommended by the manufacturer.
When you dispose of the battery, you must obey the
law in the relative area or country.
ATTENTION
Il y a danger d’explosion s’il y a remplacement incor-
rect de la batterie. Remplacer uniquement avec
une batterie du même type ou d’un type équivalent
recommandé par le constructeur.
Lorsque vous mettez la batterie au rebut, vous devez
respecter la législation en vigueur dans le pays ou la
région où vous vous trouvez.
VORSICHT
Explosionsgefahr bei Verwendung falscher Batterien.
Batterien nur durch den vom Hersteller empfohlenen
oder einen gleichwertigen Typ ersetzen.
Wenn Sie die Batterie entsorgen, müssen Sie die
Gesetze der jeweiligen Region und des jeweiligen
Landes befolgen.
注意
指定以外の電池に交換すると，破裂する危険があり
ます。
必ず指定の電池に交換してください。
使用済みの電池は，国または地域の法令に従って
処理してください。
FÖRSIKTIGHET!
Fara för explosion vid felaktigt placerat batteri.
Byt endast mot samma eller likvärdig typ av batteri,
enligt tillverkarens rekommendationer.
När du kasserar batteriet ska du följa rådande lagar
för regionen eller landet.
PAS PÅ
Fare for eksplosion, hvis batteriet ikke udskiftes
korrekt.
Udskift kun med et batteri af samme eller tilsvarende
type, som er anbefalet af fabrikanten.
Når du bortskaffer batteriet, skal du følge
lovgivningen i det pågældende område eller land.
HUOMIO
Räjähdysvaara, jos akku vaihdetaan virheellisesti.
Vaihda vain samanlaiseen tai vastaavantyyppiseen,
valmistajan suosittelemaan akkuun.
Noudata akun hävittämisessä oman maasi tai
alueesi lakeja.
FORSIKTIG
Eksplosjonsfare hvis feil type batteri settes i.
Bytt ut kun med samme type eller tilsvarende
anbefalt av produsenten.
Kasser batteriet i henhold til gjeldende avfallsregler.
⌞ᝅ
⌞ᝅ
ྸ󰵳ᴪᦘⲺ⭫⊖у↙⺤θቧՐᴿ⠼⛮Ⲻধ䲟Ⱦ
ᴪᦘж㊱ශᡌ࡬䙖୼᧞㦆Ⲻ⭫⊖ශȾ
༺⨼⭫⊖ᰬθᗻ亱䚫ᆾ⴮ީ൦ᡌളᇬⲺ⌋ᗁȾ
PWS-4500

Table of Contents
Manual Structure
Purpose of this manual....................................................................................................................5
Related manuals...........................................................................................................................5
Trademarks................................................................................................................................5
MDC-21 and MDC-21A Boards..........................................................................................................5
1. Service Overview
1-1. Location of Main Parts........................................................................................................1-1
1-1-1. Location of Boards and Circuit Configuration......................................................................... 1-1
1-1-2. Location of Main Mechanical Parts.................................................................................... 1-2
1-2. Location of Sensors and Their Functions..................................................................................... 1-3
1-3. Functions of Onboard Switches/LED Indicators..............................................................................1-4
1-3-1. Functions of Onboard Switches........................................................................................ 1-4
1-3-2. Description of Onboard LED Indicators................................................................................1-9
1-4. Circuit Description...........................................................................................................1-22
1-4-1. SY-422 Board......................................................................................................... 1-22
1-4-2. CPU-453A Board..................................................................................................... 1-23
1-4-3. RC-107 Board.........................................................................................................1-23
1-4-4. DIO-101 Board........................................................................................................1-23
1-4-5. HP-175 Board......................................................................................................... 1-24
1-4-6. DM-155 Board........................................................................................................ 1-24
1-4-7. CN-3837 Board........................................................................................................1-25
1-4-8. SW-1628 Board....................................................................................................... 1-25
1-4-9. LED-528 Board....................................................................................................... 1-25
1-4-10. MB-1217 Board.......................................................................................................1-26
1-4-11. MEC-40 Board........................................................................................................ 1-26
1-4-12. HN-431 Board.........................................................................................................1-26
1-4-13. RD-41 Board (PWSK-4505).......................................................................................... 1-26
1-4-14. NET-23 Board (PWSK-4506F)....................................................................................... 1-26
1-4-15. DIF-260/261 Board (PWSK-4508)................................................................................... 1-26
1-5. Replacing EEPROMs and Backup Battery.................................................................................. 1-27
1-5-1. EEPROMs.............................................................................................................1-27
1-5-2. Replacing Backup Battery.............................................................................................1-27
1-6. Writing and Rewriting the PLD Internal Data...............................................................................1-28
1-7. Circuit Protection Part List...................................................................................................1-29
1-7-1. Circuit Protection Element............................................................................................1-29
1-7-2. Replacing Fuses and IC Links ........................................................................................1-29
1-8. Recommended Replacement Parts...........................................................................................1-30
1-9. To Initialize the IP Address (NETWORK 1/2).............................................................................. 1-31
1-10. Extension Board and Fixtures List...........................................................................................1-32
1-10-1. How to Use the Card Board Insertion/Removal Tool.................................................................1-32
1-11. Disconnecting/Connecting Flexible Card Wire..............................................................................1-33
1-12. Lead-free Solder............................................................................................................. 1-34
2. Error Message
2-1. Overview of Error Message...................................................................................................2-1
PWS-4500 1

2-2. Error Code List................................................................................................................2-2
2-2-1. Main Code 14...........................................................................................................2-2
2-2-2. Main Code 26...........................................................................................................2-4
2-2-3. Main Code 96...........................................................................................................2-4
2-2-4. Main Code B3.......................................................................................................... 2-4
2-2-5. Main Code B8.......................................................................................................... 2-9
2-2-6. Main Code B9.......................................................................................................... 2-9
2-2-7. Main Code BB..........................................................................................................2-9
2-2-8. Main Code D1.........................................................................................................2-10
2-2-9. Main Code D2.........................................................................................................2-10
2-2-10. Main Code D3.........................................................................................................2-11
2-2-11. Main Code D4.........................................................................................................2-11
2-2-12. Main Code D5.........................................................................................................2-11
2-2-13. Main Code D6.........................................................................................................2-12
2-2-14. Main Code D7.........................................................................................................2-12
2-2-15. Main Code D8.........................................................................................................2-13
2-2-16. Main Code E1.........................................................................................................2-13
2-2-17. Main Code E4.........................................................................................................2-13
3. MAINTENANCE Menu
3-1. Overview of Maintenance Menu..............................................................................................3-1
3-1-1. Hierarchy of Maintenance Menu....................................................................................... 3-1
3-2. Displaying the Menu.......................................................................................................... 3-2
3-3. Maintenance Tab.............................................................................................................. 3-3
3-3-1. Version Menu...........................................................................................................3-3
3-3-2. Upgrade Menu..........................................................................................................3-3
3-3-3. Time Menu..............................................................................................................3-3
3-3-4. Warning Menu..........................................................................................................3-4
3-3-5. Log Menu...............................................................................................................3-5
3-3-6. License Menu...........................................................................................................3-6
3-3-7. Option Menu............................................................................................................3-6
3-3-8. Others Menu............................................................................................................3-6
3-4. SNMP Tab.....................................................................................................................3-8
3-4-1. SNMP Menu............................................................................................................3-8
4. Replacement of Main Parts
4-1. General Information for Parts Replacement.................................................................................. 4-1
4-1-1. Basic Knowledge.......................................................................................................4-1
4-1-2. Tightening Torque...................................................................................................... 4-2
4-2. Flow Chart.....................................................................................................................4-3
4-3. Removing/Assembling Cabinet...............................................................................................4-4
4-3-1. Top Cover...............................................................................................................4-4
4-3-2. Side Panel...............................................................................................................4-5
4-3-3. Front Panel Assembly.................................................................................................. 4-6
4-4. Switching Regulator...........................................................................................................4-7
4-5. Cooling Fan................................................................................................................... 4-8
4-5-1. Front Fan Assembly.................................................................................................... 4-8
4-5-2. Front Fan................................................................................................................4-9
4-5-3. Rear Fan Assembly....................................................................................................4-11
PWS-4500 2

4-5-4. Rear Fan...............................................................................................................4-12
4-5-5. DIO Fan............................................................................................................... 4-14
4-5-6. DM Fan................................................................................................................4-16
4-5-7. DIF Fan................................................................................................................4-18
4-6. Plug-In Board................................................................................................................ 4-24
4-6-1. DIO-101 Board/DM-155 Board/Remote Input/Output Board........................................................4-24
4-6-2. Network Card......................................................................................................... 4-25
4-6-3. SY-422 Board......................................................................................................... 4-26
4-6-4. CPU-453A Board/RC-107 Board.....................................................................................4-28
4-7. Other Boards.................................................................................................................4-29
4-7-1. LED-528 Board....................................................................................................... 4-29
4-7-2. SW-1628 Board....................................................................................................... 4-30
4-7-3. CN-3837 Board........................................................................................................4-31
4-7-4. MDC-21 Board........................................................................................................4-32
4-7-5. MEC-40 Board........................................................................................................ 4-33
4-7-6. HN-431 Board.........................................................................................................4-34
4-7-7. MB-1217 Board.......................................................................................................4-37
4-7-8. NET-23 Board.........................................................................................................4-39
4-7-9. DIF-260 Board, DIF-261 Board.......................................................................................4-40
4-7-10. RD-41 Board.......................................................................................................... 4-41
5. Setting Check Sheet
6. Spare Parts
6-1. Note on Repair Parts.......................................................................................................... 6-1
6-2. Exploded Views............................................................................................................... 6-2
Cover.................................................................................................................................6-2
Main Block-1........................................................................................................................ 6-3
Main Block-2........................................................................................................................ 6-4
Main Block-3........................................................................................................................ 6-5
Main Block-4........................................................................................................................ 6-6
Main Block-5........................................................................................................................ 6-7
Main Block-6........................................................................................................................ 6-8
6-3. Supplied Accessories..........................................................................................................6-9
7. Diagrams
Block Diagrams.........................................................................................................................7-1
Frame Wiring...........................................................................................................................7-2
PWS-4500 3

Manual Structure
Purpose of this manual
This manual describes the information items that premise the service based on the block-level such as service overview,
error messages, maintenance menu, replacement of main parts, setting check sheet, etc. assuming use of system and
service engineers.
Related manuals
The following manuals are provided for this unit in addition to this “Service Manual”.
• Operation Manual (PDF) (Supplied with this unit. (CD-ROM))
This manual contains information required to operate and use the unit.
• Installation Manual (Supplied with this unit)
This manual describes the information on installing the unit.
• Factory Service Manual (Available on request)
Parts list, circuit diagram, and board layouts of the unit are included to provide information required for part-level
service.
• Protocol Manual of Remote (9-pin) Connector (Available on request)
This manual explains the protocol for controlling this unit via the RS-422A (9-pin serial remote).
• Interface Manual of GPIO (25-pin) Connector (Available on request)
This manual explains the protocol for controlling this unit via the GPIO (25-pin).
• Protocol Manual (VIDEO DISK COMMUNICATION PROTOCOL) (Available on request)
This manual explains the protocol for VDCP controlling this unit via the RS-422A (9-pin serial remote).
• Protocol Manual (Odetics PROTOCOL) (Available on request)
This manual explains the protocol for Odetics controlling this unit via the RS-422A (9-pin serial remote).
Trademarks
System names and product names written in this manual are usually registered trademarks or trademarks of respective
development manufacturers.
MDC-21 and MDC-21A Boards
This manual, unless otherwise specified, refers to MDC-21 board and MDC-21A board as MDC-21 board without
distinguishing them.
PWS-4500 5

Section 1
Service Overview
1-1. Location of Main Parts
1-1-1. Location of Boards and Circuit Configuration
11
7
4
12
1
1
8
6
5
13
17
14, 16
315
2
10
9
Location
No.
Board Name Circuit Function
1 CN-3837 Interconnection for the fans
2 CPU-453A System control (2/2) & Network control
3 DIO-101 (PWSK-4504) 4K I/O & XAVC Codec Board
4 DM-155 BankMemory & NetMedia (File Sharing) & VideoMonitor Board
5 HP-175 Redundant power supply control
6 LED-528 LED
7 MB-1217 Mother board
8 MDC-21 (PWSK-4401)
MDC-21A (PWSK-4501)
2T Memory Board
9 MEC-40 Host IF
10 RC-107 PCI Express card connection
11 SW-1628 Power switch & LED
12 SY-422 System control (1/2) & Network IF
13 HN-431 Redundant power relay board
14 NET-23 (PWSK-4506F) NetMedia (SDI) Board
15 RD-41 (PWSK-4505) BPU Share Play Board
16 DIF-260 (PWSK-4508) 12G-SDI Interface Board
17 DIF-261 (PWSK-4508) 12G-SDI Interface Board
PWS-4500 1-1

1-1-2. Location of Main Mechanical Parts
15
13
14
2
4
3
5
7
9
8
6
10
1B
1A
11
12
DIO-101 board
DIF-261 board
DIF-260 board
DM-155 board
Loca-
tion
No.
Part Name Location Identification Name
1A Switching regulator Power assembly POWER SUPPLY A
1B Switching regulator POWER SUPPLY B
2 DC fan (80 square) Front fan assembly FRONT FAN 1
3 DC fan (60 square) FRONT FAN 2
4 DC fan (80 square) FRONT FAN 3
5 DC fan (60 square) FRONT FAN 4
6 DC fan (80 square) Rear fan assembly REAR FAN 1
7 DC fan (60 square) REAR FAN 2
8 DC fan (80 square) REAR FAN 3
9 DC fan (60 square) REAR FAN 4
10 DC fan (sirocco 50 square) DM-155 board assembly DM FAN
11 DC fan (sirocco 50 square) DIO-101 board assembly DIO FAN 1
12 DC fan (sirocco 50 square) DIO FAN 2
13 DC fan (sirocco 50 square) DIF-260 board, DIF-261 board
assembly
DIF FAN 1
14 DC fan (40 square) DIF FAN 2
15 DC fan (sirocco 50 square) DIF FAN 3
PWS-4500 1-2

1-2. Location of Sensors and Their Functions
IC103
IC1004
SY-422 board
Board Name Ref. No. (Address) Function
SY-422 IC103 (D-8) (Side B) Internal temperature monitoring
SY-422 IC1004 (K-2) (Side B) Internal temperature monitoring
PWS-4500 1-3

1-3. Functions of Onboard Switches/LED Indicators
1-3-1. Functions of Onboard Switches
CPU-453A Board
CPU-453A board (Side A)
S300S1106
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S300 (—) 1-8 Factory use OFF (ALL)
S1106 (—) Factory use -
DIF-260 Board
S2101
S2400
DIF-260 board (Side B)
7891011
12
65
4321
Note
Do not change the settings of the switches described as “Factory use”.
PWS-4500 1-4

Ref. No. (Address) Bit Description Factory Setting
S2101 (A-3) Factory use -
S2400 (A-2) Factory use -
DIO-101 Board
A B C D E F G H J KL
1
2
3
4
5
6
7
8
9
10
DIO-101 board (Side A)
S2901
S2902 S001
S2302 S2303
S3501
S3502
S5001
S5003
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S001 (K-2) Factory use -
S2302 (K-9) 1-8 Factory use OFF (ALL)
S2303 (L-8) Factory use -
S2901 (A-1) Factory use -
S2902 (A-1) 1-8 Factory use OFF (ALL)
S3501 (A-6) Factory use -
S3502 (A-5) 1-8 Factory use OFF (ALL)
S5001 (A-7) Factory use -
S5003 (A-8) 1-8 Factory use OFF (ALL)
PWS-4500 1-5

HP-175 Board
HP-175 board (Side A)
S001
S002
S003
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S001 (A-1) Factory use -
S002 (A-1) 1-4 Factory use OFF (ALL)
S003 (A-1) 1-4 Factory use OFF (ALL)
MDC-21 Board
A
B
C
D
F
1
2
3
E
MDC-21 board (Side A)
S101 S102
S103
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S101 (E-1) 1-8 Factory use OFF (ALL)
S102 (E-1) Factory use -
Continued
PWS-4500 1-6

Ref. No. (Address) Bit Description Factory Setting
S103 (F-1) Factory use -
MEC-40 Board
FE D C B A
1
2
3
4
5
S300
S550
S800
MEC-40 board (Side A)
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S300 (B-2) 1-4 Factory use OFF (ALL)
S550 (E-5) 1-4 Factory use OFF (ALL)
S800 (B-4) 1-4 Factory use OFF (ALL)
PWS-4500 1-7

SY-422 Board
A
1
2
3
4
S1601
5
6
7
8
9
10
SY-422 board (Side A)
BCDEF GHJK L
S601
S2201
S2202
S1703 S1501
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S601 (G-6) 1 Flash Write mode switch ON
2-6 Factory use OFF (ALL)
7 Software start-up data select 2 ON
8 Software start-up data select 1 OFF
S1501 (K-5) 1-6 Factory use OFF (ALL)
7 Software start-up data select 2 ON
8 Software start-up data select 1 OFF
S1601 (G-6) 1-4 Factory use OFF (ALL)
S1703 (H-5) 1 Configuration data selection
OFF: Activated with routinely-used settings.
ON: Activated with factory settings.
OFF
2-8 Factory use OFF (ALL)
S2201 (G-9) Factory use -
S2202 (J-8) Factory use -
PWS-4500 1-8

1-3-2. Description of Onboard LED Indicators
CPU-453A Board
CPU-453A board (Side A)
D305 D304 D303 D302 D301
D500 D501 D502 D503 D504 D505
D705
D704
D703
D702
D701
D700
Ref. No. (Ad-
dress)
Name Color Description Normal State
(Power On)
D301 (—) - Red On when the error occurs. Off
D302 (—) - Green On in normal operation mode. On
D303 (—) - Green On in normal operation mode. On
D304 (—) - Green On in normal operation mode. On
D305 (—) - Green Blink in normal operation mode. Blinks
D500 (—) - Green Factory use Off
D501 (—) - Green Factory use Off
D502 (—) - Green Factory use Off
D503 (—) - Green Factory use Off
D504 (—) - Green Factory use Off
D505 (—) - Green Factory use Off
D700 (—) - Green On when SYS3 (IC100) is connected to PCI Express switch
(IC704).
On
D701 (—) - Green On when PCI Express switch (IC704) is connected to PCI
Express card.
Inconstant
D702 (—) - Green On when PCI Express switch (IC704) is connected to FPGA1
(IC3: SY-422 board).
On
D703 (—) - Green On when SYS3 (IC100) is connected to PCI Express switch
(IC704).
Blinks
D704 (—) - Green On when PCI Express switch (IC704) is connected to PCI
Express card.
Inconstant
D705 (—) - Green On when PCI Express switch (IC704) is connected to FPGA1
(IC3: SY-422 board).
Blinks
PWS-4500 1-9

DIF-260 Board
D2107 D2106 D2105 D2104 D2103 D2102 D2101 D2100
D2403 D2402 D2401 D2400
D2108 D1800
D304
D303
D302
D301
D300
7891011
12
65
4321
DIF-260 board (Side B)
Ref. No. (Address) Name Color Description Normal State
(Power On)
D300 (A-1) - Green Factory use Blinks
D301 (A-1) - Green Factory use Blinks
D302 (A-1) - Green Factory use On
D303 (A-1) - Green Factory use Off
D304 (A-1) - Green Factory use On
D1800 (A-1) +12 V Green +12 V power is supplied. On
D2100 (A-2) - Green Factory use On
D2101 (A-2) - Green Factory use On
D2102 (A-2) - Green Factory use On
D2103 (A-2) - Green Factory use On
D2104 (A-2) - Green Factory use On
D2105 (A-2) - Green Factory use Blinks
D2106 (A-2) - Green Factory use Blinks
D2107 (A-2) - Green Successful startup of IC1900 on the DIF-260 board On
D2400 (A-2) CPLD Green Stop of Fan 2 on the DIF-260 board Off
D2401 (A-2) CPLD Green Stop of Fan 3 on the DIF-261 board Off
D2402 (A-2) CPLD Green Failure in startup of IC300 on the DIF-260 board Off
D2403 (A-2) CPLD Green Failure in startup of IC300 on the DIF-261 board Off
PWS-4500 1-10