HIK VISION DS-9600NI-I8 Series User manual

Network Video Recorder
User Manual

Legal Informaon
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the company website Please use this
Manual with the guidance and assistance of professionals trained in supporng the Product.
Trademarks Acknowledgement
Trademarks and logos menoned are the properes of their respecve owners.
The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A
PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL OUR COMPANY BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF
OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
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i

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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ii

Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instrucon manual, may cause harmful
interference to radio communicaons. Operaon of this equipment in a residenal area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Direcve 2014/30/EU, the RoHS Direcve
2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collecon points.
For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the
product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon see:
hp://www.recyclethis.info .
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Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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iv

Applicable Model
This manual is applicable to the following models.
Table 1-1 Applicable Model
Series Model
DS-9600NI-I8 DS-9608NI-I8
DS-9616NI-I8
DS-9632NI-I8
DS-9664NI-I8
DS-9600NI-I16 DS-9616NI-I16
DS-9632NI-I16
DS-9664NI-I16
DS-8600NI-I8 DS-8608NI-I8
DS-8616NI-I8
DS-8632NI-I8
DS-8664NI-I8
DS-8600NI-I8/24P DS-8632NI-I8/24P
DS-7600NI-I2 DS-7608NI-I2
DS-7616NI-I2
DS-7632NI-I2
DS-7600NI-I2/P DS-7608NI-I2/8P
DS-7616NI-I2/16P
DS-7632NI-I2/16P
DS-7700NI-I4 DS-7708NI-I4
DS-7716NI-I4
DS-7732NI-I4
DS-7700NI-I4(B) DS-7716NI-I4(B)
DS-7732NI-I4(B)
DS-7700NI-I4/P DS-7708NI-I4/8P
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Series Model
DS-7716NI-I4/16P
DS-7732NI-I4/16P
DS-7700NI-I4/P(B) DS-7716NI-I4/P(B)
DS-7732NI-I4/P(B)
DS-7800NI-I2 DS-7808NI-I2
DS-7816NI-I2
DS-7832NI-I2
DS-7800NI-I2/P DS-7808NI-I2/8P
DS-7816NI-I2/16P
DS-7832NI-I2/16P
DS-7900NI-I4 DS-7916NI-I4
DS-7932NI-I4
DS-7900NI-I4/P DS-7916NI-I4/16P
DS-7932NI-I4/16P
DS-7932NI-I4/24P
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Content Convenon
In order to simplify descripon, please read the following convenons.
• Recorder or device mainly refers to video recorder.
• IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS (Digital
Video Server), or NVS (Network Video Server).
• Channel mainly refers to the video channel in video recorder.
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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Contents
Chapter 1 Basic Operaon .......................................................................................................... 1
1.1 Acvate Your Device .............................................................................................................. 1
1.1.1 Default User and IP Address ......................................................................................... 1
1.1.2 Acvate via Local Menu ................................................................................................ 1
1.1.3 Acvate via SADP .......................................................................................................... 2
1.1.4 Acvate via Client Soware .......................................................................................... 3
1.1.5 Acvate via Web Browser ............................................................................................. 6
1.2 Congure TCP/IP Sengs ....................................................................................................... 6
1.3 HDD Sengs .......................................................................................................................... 8
1.4 Add Network Camera ............................................................................................................. 8
1.4.1 Add Automacally Searched Online Network Camera ................................................. 9
1.4.2 Add Network Camera Manually .................................................................................... 9
1.4.3 Add Network Camera Through PoE ............................................................................ 10
1.4.4 Congure Customized Protocol ................................................................................... 12
1.5 Plaorm Access .................................................................................................................... 13
1.5.1 Congure EHome ........................................................................................................ 13
1.5.2 Congure Guarding Vision .......................................................................................... 15
Chapter 2 IoT ............................................................................................................................ 16
2.1 Add an IoT Device ................................................................................................................ 16
2.1.1 Add an Access Control Device ..................................................................................... 16
2.1.2 Add an Alarm Device ................................................................................................... 18
2.2 Congure the Linkage Acon and Arming Schedule ............................................................ 19
2.3 Congure OSD ...................................................................................................................... 19
2.4 Search the IoT Record .......................................................................................................... 20
2.5 IoT Video/Picture ................................................................................................................. 22
2.5.1 Congure the Event Recording/Capturing .................................................................. 22
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2.5.2 Search the IoT Video/Picture ...................................................................................... 23
Chapter 3 Live View .................................................................................................................. 25
3.1 Start Live View ..................................................................................................................... 25
3.1.1 Congure Live View Sengs ....................................................................................... 25
3.1.2 Congure Live View Layout ......................................................................................... 26
3.1.3 Switch Main/Auxiliary Port ......................................................................................... 27
3.2 Digital Zoom ......................................................................................................................... 27
3.3 Fisheye View ........................................................................................................................ 28
3.4 3D Posioning ...................................................................................................................... 29
3.5 Congure Channel-Zero Encoding ....................................................................................... 29
3.6 PTZ Control .......................................................................................................................... 30
3.6.1 Congure PTZ Parameters ........................................................................................... 30
3.6.2 Set a Preset ................................................................................................................. 31
3.6.3 Call a Preset ................................................................................................................ 31
3.6.4 Set a Patrol .................................................................................................................. 32
3.6.5 Call a Patrol ................................................................................................................. 33
3.6.6 Set a Paern ................................................................................................................ 34
3.6.7 Call a Paern ............................................................................................................... 34
3.6.8 Set Linear Scan Limit ................................................................................................... 35
3.6.9 One-Touch Park ........................................................................................................... 35
Chapter 4 Recording and Playback ............................................................................................ 37
4.1 Recording ............................................................................................................................. 37
4.1.1 Congure Recording Parameters ................................................................................ 37
4.1.2 Enable the H.265 Stream Access ................................................................................. 39
4.1.3 ANR ............................................................................................................................. 39
4.1.4 Manual Recording ....................................................................................................... 39
4.1.5 Congure Plan Recording ............................................................................................ 40
4.1.6 Congure Holiday Recording ....................................................................................... 41
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4.2 Playback ............................................................................................................................... 42
4.2.1 Instant Playback .......................................................................................................... 42
4.2.2 Play Normal Video ...................................................................................................... 43
4.2.3 Play Smart Searched Video ......................................................................................... 44
4.2.4 Play Custom Searched Files ......................................................................................... 44
4.2.5 Play Tag Files ............................................................................................................... 45
4.2.6 Play by Sub-periods ..................................................................................................... 46
4.2.7 Play External Files ....................................................................................................... 47
4.3 Playback Operaons ............................................................................................................ 47
4.3.1 Edit Video Clips ........................................................................................................... 47
4.3.2 Thumbnails View ......................................................................................................... 47
Chapter 5 Picture Capture ......................................................................................................... 49
5.1 Congure Parameters .......................................................................................................... 49
5.2 Congure Capture Schedule ................................................................................................ 49
5.3 Congure Holiday Capture Schedule ................................................................................... 49
Chapter 6 Event ........................................................................................................................ 51
6.1 Normal Event Alarm ............................................................................................................. 51
6.1.1 Congure Moon Detecon Alarms ........................................................................... 51
6.1.2 Congure Video Loss Alarms ....................................................................................... 51
6.1.3 Congure Video Tampering Alarms ............................................................................ 52
6.1.4 Congure Sensor Alarms ............................................................................................. 52
6.1.5 Congure Excepons Alarms ...................................................................................... 52
6.1.6 Congure Combined Alarm ......................................................................................... 53
6.2 VCA Event Alarm .................................................................................................................. 54
6.2.1 Facial Detecon ........................................................................................................... 54
6.2.2 Temperature Screening ............................................................................................... 55
6.2.3 Congure Vehicle Detecon ....................................................................................... 56
6.2.4 Line Crossing Detecon ............................................................................................... 57
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6.2.5 Intrusion Detecon ..................................................................................................... 59
6.2.6 Region Entrance Detecon ......................................................................................... 60
6.2.7 Region Exing Detecon ............................................................................................. 61
6.2.8 Loitering Detecon ..................................................................................................... 61
6.2.9 People Gathering Detecon ........................................................................................ 62
6.2.10 Fast Moving Detecon .............................................................................................. 63
6.2.11 Parking Detecon ...................................................................................................... 64
6.2.12 Unaended Baggage Detecon ................................................................................ 65
6.2.13 Object Removal Detecon ........................................................................................ 66
6.2.14 Audio Excepon Detecon ........................................................................................ 67
6.2.15 Defocus Detecon ..................................................................................................... 68
6.2.16 Sudden Scene Change Detecon .............................................................................. 69
6.2.17 PIR Alarm .................................................................................................................. 70
6.2.18 Thermal Camera Detecon ....................................................................................... 71
6.2.19 Congure Queue Management ................................................................................ 72
6.2.20 Target Detecon ........................................................................................................ 72
6.3 Congure Arming Schedule ................................................................................................. 73
6.4 Congure Linkage Acons .................................................................................................... 73
6.4.1 Congure Auto-Switch Full Screen Monitoring ........................................................... 74
6.4.2 Congure Audio Warning ............................................................................................ 74
6.4.3 Nofy Surveillance Center .......................................................................................... 74
6.4.4 Congure Email Linkage .............................................................................................. 75
6.4.5 Trigger Alarm Output .................................................................................................. 75
6.4.6 Congure Audio and Light Alarm Linkage ................................................................... 75
6.4.7 Congure PTZ Linkage ................................................................................................. 76
Chapter 7 Smart Analysis .......................................................................................................... 77
7.1 People Counng ................................................................................................................... 77
7.2 Heat Map ............................................................................................................................. 77
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Chapter 8 POS Conguraon .................................................................................................... 79
8.1 Congure POS Connecon ................................................................................................... 79
8.2 Congure POS Text Overlay .................................................................................................. 82
8.3 Congure POS Alarm ............................................................................................................ 83
Chapter 9 Camera Sengs ........................................................................................................ 85
9.1 Congure Image Parameters ................................................................................................ 85
9.2 Congure OSD Sengs ........................................................................................................ 85
9.3 Congure Privacy Mask ........................................................................................................ 86
9.4 Import/Export IP Camera Conguraon Files ...................................................................... 87
9.5 Upgrade IP Cameras ............................................................................................................. 88
Chapter 10 Storage ................................................................................................................... 89
10.1 Storage Device Management ............................................................................................. 89
10.1.1 Manage Local HDD .................................................................................................... 89
10.1.2 Add a Network Disk .................................................................................................. 91
10.1.3 Manage eSATA ........................................................................................................... 92
10.2 Disk Array ........................................................................................................................... 94
10.2.1 Create a Disk Array .................................................................................................... 94
10.2.2 Rebuild an Array ........................................................................................................ 96
Chapter 11 Hot Spare Recorder Backup .................................................................................... 99
11.1 Set Hot Spare Device .......................................................................................................... 99
11.2 Set Working Recorder ...................................................................................................... 100
11.3 Manage Hot Spare System ............................................................................................... 100
Chapter 12 Network Sengs .................................................................................................. 102
12.1 Congure DDNS ............................................................................................................... 102
12.2 17.3 Congure PPPoE ....................................................................................................... 102
12.3 Congure SNMP ............................................................................................................... 103
12.4 Congure Email ................................................................................................................ 104
12.5 Congure Port Mapping (NAT) ......................................................................................... 106
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12.6 Congure Port .................................................................................................................. 107
12.7 Congure ONVIF .............................................................................................................. 109
Chapter 13 File Management .................................................................................................. 110
13.1 Search Files ...................................................................................................................... 110
13.2 Search History Operaon ................................................................................................. 110
13.3 Export Files ...................................................................................................................... 111
Chapter 14 User Management and Security ............................................................................ 112
14.1 Manage User Accounts .................................................................................................... 112
14.1.1 Add a User ............................................................................................................... 112
14.1.2 Edit the Admin User ................................................................................................ 113
14.1.3 Edit an Operator/Guest User .................................................................................. 114
14.2 Manage User Permissions ................................................................................................ 114
14.2.1 Set User Permissions ............................................................................................... 114
14.2.2 Set Live View Permission on Lock Screen ................................................................ 117
14.2.3 Set double vericaon permission for non-admin users ........................................ 118
14.3 Congure Password Security ........................................................................................... 118
14.3.1 Congure Security Quesons .................................................................................. 118
14.3.2 Congure Reserved Email ....................................................................................... 119
14.3.3 Export GUID File ...................................................................................................... 120
14.4 Reset Password ................................................................................................................ 121
14.4.1 Reset Password by GUID ......................................................................................... 121
14.4.2 Reset Password by Security Quesons ................................................................... 122
14.4.3 Reset Password by Reserved Email ......................................................................... 122
14.4.4 Reset Password by Guarding Vision ........................................................................ 123
Chapter 15 System Management ............................................................................................ 124
15.1 Congure Device .............................................................................................................. 124
15.2 Congure Time ................................................................................................................. 124
15.2.1 Manual Time Synchronizaon ................................................................................. 125
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15.2.2 NTP Synchronizaon ............................................................................................... 125
15.2.3 DST Synchronizaon ............................................................................................... 125
15.2.4 IP Camera Time Sync ............................................................................................... 126
15.3 Network Detecon ........................................................................................................... 126
15.3.1 Network Trac Monitoring ..................................................................................... 126
15.3.2 Test Network Delay and Packet Loss ....................................................................... 127
15.3.3 Export Network Packet ........................................................................................... 127
15.3.4 Network Resource Stascs .................................................................................... 128
15.4 Storage Device Maintenance ........................................................................................... 128
15.4.1 Bad Sector Detecon .............................................................................................. 128
15.4.2 S.M.A.R.T. Detecon ................................................................................................ 129
15.4.3 HDD Health Detecon ............................................................................................. 130
15.4.4 Congure Disk Clone ............................................................................................... 131
15.4.5 Repair Database ...................................................................................................... 132
15.5 Upgrade System ............................................................................................................... 132
15.5.1 Upgrade Device ....................................................................................................... 132
15.5.2 Upgrade IP Cameras ................................................................................................ 134
15.6 Import/Export IP Camera Conguraon Files .................................................................. 134
15.7 Import/Export Device Conguraon Files ........................................................................ 135
15.8 Log Management ............................................................................................................. 136
15.8.1 Log Storage ............................................................................................................. 136
15.8.2 Search & Export Log Files ........................................................................................ 136
15.8.3 Upload Log to the Server ........................................................................................ 137
15.8.4 One-Way Authencaon ........................................................................................ 138
15.8.5 Two-Way Authencaon ........................................................................................ 138
15.9 Restore Default Sengs ................................................................................................... 139
15.10 Security Management .................................................................................................... 140
15.10.1 IP/MAC address lter ............................................................................................ 140
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15.10.2 RTSP Authencaon ............................................................................................. 141
15.10.3 RTSP Digest Algorithm .......................................................................................... 141
15.10.4 ISAPI Service .......................................................................................................... 141
15.10.5 HTTP Authencaon ............................................................................................. 142
15.10.6 HTTP/Web Digest Algorithm ................................................................................. 142
15.10.7 Picture URL Digest Authencaon ........................................................................ 142
15.10.8 Serial Port Authencaon Service ........................................................................ 142
Chapter 16 Appendix .............................................................................................................. 144
16.1 Glossary ........................................................................................................................... 144
16.2 Frequently Asked Quesons ............................................................................................ 145
16.2.1 Why is there a part of channels displaying “No Resource” or turning black screen in
mul-screen of live view? .................................................................................................. 145
16.2.2 Why is the video recorder nofying not support the stream type? ....................... 146
16.2.3 Why is the video recorder nofying risky password aer adding network camera?
............................................................................................................................................ 146
16.2.4 How to improve the playback image quality? ......................................................... 146
16.2.5 How to conrm the video recorder is using H.265 to record video? ...................... 146
16.2.6 Why is the meline at playback not constant? ....................................................... 147
16.2.7 When adding network camera, the video recorder noes network is unreachable.
............................................................................................................................................ 147
16.2.8 Why is the IP address of network camera being changed automacally? .............. 147
16.2.9 Why is the video recorder nofying IP conict? ..................................................... 147
16.2.10 Why is image geng stuck when the video recorder is playing back by single or
mul-channel cameras? ..................................................................................................... 148
16.2.11 Why does my video recorder make a beeping sound aer boong? ................... 148
16.2.12 Why is there no recorded video aer seng the moon detecon? .................. 148
16.2.13 Why is the sound quality not good in recording video? ....................................... 149
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Chapter 1 Basic Operaon
1.1 Acvate Your Device
1.1.1 Default User and IP Address
•Default administrator account: admin.
• Default IPv4 address: 192.168.1.64.
1.1.2 Acvate via Local Menu
For the rst-me access, you need to acvate the device by seng an admin password. No
operaon is allowed before acvaon. You can also acvate the device via web Browser, SADP or
client soware.
Steps
1. Enter the admin password twice.
Figure 1-1 Acvate via Local Menu
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Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
2. Enter the password to acvate the IP cameras.
3. Oponal: Check Reserved E-mail Sengs for password reseng in the future.
4. Click OK.
Note
Aer the device is acvated, you should properly keep the password.
What to do next
When you have enabled Reserved E-mail Sengs, connue to set the reserved email for password
reseng in the future.
1.1.3 Acvate via SADP
SADP soware is used for detecng the online device, acvang the device, and reseng its
password.
Before You Start
Get the SADP soware from the supplied disk or the ocial website, and install the SADP
according to the prompts.
Steps
1. Connect your video recorder power supply to an electrical outlet and turn on it.
2. Run the SADP soware to search the online recorders.
3. Check the recorder status from the device list, and select the inacve recorder.
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Figure 1-2 Acvate via SADP
4. Create and input the new password in the password eld, and conrm the password.
Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
5. Click Acvate.
1.1.4 Acvate via Client Soware
The client soware is versale video management soware for mulple kinds of devices.
Before You Start
Get the client soware from the supplied disk or the ocial website, and install the soware
according to the prompts.
Steps
1. Run the client soware and the control panel of the soware pops up, as shown below.
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