HIK VISION Hik IP Receiver Pro User manual

Hik IP Receiver Pro
User Manual

Legal Informaon and Symbol Convenons
Legal Informaon
©2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ )company website.
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISIONOUR COMPANY MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN
NO EVENT WILL HIKVISIONOUR COMPANY BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISIONOUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISIONOUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER
ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISIONOUR
COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
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ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Introducon ........................................................................................................................... 1
1.2 Running Environment ............................................................................................................ 1
1.3 What's New ............................................................................................................................ 2
Chapter 2 Installaon ................................................................................................................. 3
2.1 Port Instrucon ...................................................................................................................... 3
2.2 Install Hik IP Receiver Pro ....................................................................................................... 4
2.3 Acvate Hik IP Receiver Pro ................................................................................................... 4
Chapter 3 Device Management ................................................................................................... 6
3.1 Add Hikvision Device(s) Managed on Hik-ProConnect ........................................................... 7
3.2 Add Single ISUP5.0 Security Control Panel ............................................................................. 9
3.3 Add ISUP5.0 Security Control Panels in a Batch ................................................................... 10
3.4 Add Single Third-Party Device .............................................................................................. 11
3.5 Add Third-Party Devices in a Batch ...................................................................................... 12
3.6 Enable Receiving Alarm and Set Paron (Area) ................................................................. 13
3.7 Set Zone ............................................................................................................................... 14
Chapter 4 Basic Conguraon ................................................................................................... 17
4.1 Access Hik-ProConnect ........................................................................................................ 17
4.1.1 Congure Hik-ProConnect Parameters ....................................................................... 17
4.1.2 Congure Hot Spare Sengs ...................................................................................... 18
4.2 System Sengs .................................................................................................................... 19
4.2.1 Change Password for Admin User ............................................................................... 19
4.2.2 Manage Operators ...................................................................................................... 19
4.2.3 View and Edit Managed Devices of Operators ............................................................ 21
4.2.4 Congure Hik IP Receiver Pro Name ........................................................................... 22
4.2.5 Congure Time ............................................................................................................ 22
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4.2.6 Enable Alarm Monitor and Check Device's Alarms ..................................................... 22
4.2.7 Congure Illegal Login Lock ......................................................................................... 24
4.3 System Maintenance ............................................................................................................ 24
4.3.1 Manage Logs ............................................................................................................... 24
4.3.2 Export and Import Conguraon File ......................................................................... 25
4.3.3 View Operaon Logs ................................................................................................... 25
4.4 Network Sengs .................................................................................................................. 25
4.4.1 Edit Port ...................................................................................................................... 25
4.4.2 Set Port Mapping ........................................................................................................ 26
4.4.3 Set HTTPS .................................................................................................................... 27
4.4.4 Set Email ..................................................................................................................... 28
Chapter 5 Storage Sengs ........................................................................................................ 30
5.1 Select Storage Disk ............................................................................................................... 30
5.2 Set Recording Server for Second Video Vericaon ............................................................ 30
Chapter 6 Protocol Automaon Output Management .............................................................. 32
6.1 Congure Protocol Parameters ............................................................................................ 32
6.2 Search History Event ............................................................................................................ 37
6.3 Check Event Monitor Logs ................................................................................................... 39
6.4 Add Event Code of Security Control Device ......................................................................... 40
6.5 Edit Encoding Device Event and Device Status Event ........................................................... 40
Appendix A. Event Code List ..................................................................................................... 41
A.1 Event Codes of Security Control Device ............................................................................... 41
A.2 Event Codes of Encoding Device .......................................................................................... 50
A.3 Event Codes of Device Status ............................................................................................... 51
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Chapter 1 Overview
1.1 Introducon
As a protocol converter, the Hik IP Receiver Pro connects devices and ARC (alarm receiving center)
for data transmission, through LAN or WAN.
There are three methods of adding devices to Hik IP Receiver Pro.
●You can add devices (including AX Pro/AX Hub security control panel, network camera, NVR, and
DVR.) managed on the Hik-ProConnect to the Hik IP Receiver Pro to integrate them to the ARC
through protocols.
●You can add single or mulple security control panels to the Hik IP Receiver Pro through ISUP5.0
protocol.
●You can add single or mulple third-party devices to the Hik IP Receiver Pro with device name
and account ID.
Aer correct conguraons on the Hik IP Receiver Pro and the ARC, the Hik IP Receiver Pro can
receive and transmit alarms and alarm-related videos or images from devices on the Hik IP
Receiver Pro to the ARC for nocaon and video or image vericaon.
This manual guides you to congure the Hik IP Receiver Pro. To ensure a proper usage and stability
of the Hik IP Receiver Pro, refer to the contents below and read the manual carefully before
installaon and operaon.
1.2 Running Environment
The following is recommended system requirement for running the Hik IP Receiver Pro.
Operang System
Microso Windows 10 (64-bit) / Windows Server 2012 R2 (64-bit) / Windows Server 2016 (64-
bit)
Note
For Windows Server 2012 R2 (64-bit), the patch KB2999226 is required to be installed.
CPU
Intel Core i5-7500 @ 3.0 GHz, four-core or above
RAM
8 GB or above
NIC
Gigabit-NIC with latest driver
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Note
If the computer with Hik IP Receiver Pro installed goes into sleep mode, an excepon will occur to
Hik IP Receiver Pro. It is required to disable the sleep mode of your PC to ensure that Hik IP
Receiver Pro works properly.
1.3 What's New
The following shows the changes in Hik IP Receiver Pro 1.5.0.
1. The Administrator and Super Admin (ARC account) can manage all operators, assign devices to
operators, and manage all devices managed by operator. For details, refer to Manage Operators
and View and Edit Managed Devices of Operators .
2. Supports using ARC account as Super Admin. For details, refer to Congure Hik-ProConnect
Parameters .
3. Supports viewing operaon logs. For details, refer to View Operaon Logs .
4. Supports conguring illegal login lock. For details, refer to Congure Illegal Login Lock .
5. For encoding device events, supports conguring whether to enable Restore Event. For details,
refer to Edit Encoding Device Event and Device Status Event .
6. When you add devices managed on Hik-ProConnect, supports automacally lling in Account ID
with device serial number. For details, refer to Add Hikvision Device(s) Managed on Hik-
ProConnect .
7. By default, only devices that are not added to Hik IP Receiver Pro are displayed when you add
devices managed on Hik-ProConnect to Hik IP Receiver Pro. Check Display All to display all
devices regardless of whether they have been added or not. For details, refer to Add Hikvision
Device(s) Managed on Hik-ProConnect .
8. You can set stream keys when you add devices managed on Hik-ProConnect. For details, refer to
Add Hikvision Device(s) Managed on Hik-ProConnect .
9. For Hik-ProConnect alarm devices, ISUP alarm devices, and third-party devices, you can set
stream keys of linked channels. For details, refer to Set Zone .
10. Supports batch conguring linked channels for mulple zones. For details, refer to Set Zone .
11. Supports retrying downloading a video when verifying videos. For details, refer to Search
History Event .
12. SIA-DCS Protocol is now changed to DC-09 protocol. There are now two ID Tokens: SIADCS and
ADM-CID. For details, refer to Congure Protocol Parameters .
13. Third-Party protocols (Client mode of Sur-Gard, Manitou, SBN, and DC-09) support enabling
Spare ARC to receive alarms and displaying ARC address. For details, refer to Congure
Protocol Parameters .
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Chapter 2 Installaon
You can install the Hik IP Receiver Pro service to your server or PC, and acvate the service. Then
you can use the service remotely.
2.1 Port Instrucon
Before installing Hik IP Receiver Pro service, ensure the default ports of the Hik IP Receiver Pro are
not used by other services, otherwise the Hik IP Receiver Pro service will be unavailable.
Plaorm Ports
●80 (TCP) : HTTP port
●443 (TCP) : HTTPS port
Device Ports
Port Number Protocol Port Descripon
7661 TCP Used for registering devices to the Hik IP Receiver Pro by
ISUP5.0 protocol.
7662 TCP Used for sending alarms from ISUP5.0 security control
devices to the Hik IP Receiver Pro.
7091 TCP Used for sending picture data from ISUP5.0 security
control devices to the Hik IP Receiver Pro.
Note
Scan the QR code below to get more details.
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2.2 Install Hik IP Receiver Pro
You can install the Hik IP Receiver Pro service on a computer or server. Aer that, you can start the
service, stop the service or exit the service by watchdog.
Steps
1. Right-click the program le and run as the administrator to enter the welcome panel.
2. Click Next.
3. Oponal: Click Browse... to select the path of legacy conguraon les and click Next.
Note
If you have kept the conguraon les of an uninstalled Hik IP Receiver Pro, the Hik IP Receiver
Pro will reuse the les saved in the selected path when you install a new version.
4. Click Browse... and select a proper directory as required to install the service.
5. Click Next to connue.
6. Oponal: Edit the HTTP port if the port number is conict, otherwise the installaon cannot be
connued.
7. Click Install to begin the installaon.
8. Read the post-install informaon and click Finish to complete the installaon.
Result
Aer successful installaon, the Watchdog service will get started and hide in the nocaon area
of the desktop. Right-click and select the opon to stop the service, start the service, or exist
the service.
Note
●If you install Hik IP Receiver Pro remotely, you need to log into the local computer to show the
Watchdog service.
●A window will pop up asking whether to keep the conguraon le when you re-install the Hik IP
Receiver Pro. You can choose to keep it or not.
2.3 Acvate Hik IP Receiver Pro
By default, Hik IP Receiver Pro predened the administrator user named admin. When you log in to
Hik IP Receiver Pro for the rst me, you are required to create a password for the admin user to
acvate Hik IP Receiver Pro before you can properly congure and operate.
Before You Start
Make sure you have installed the Hik IP Receiver Pro service.
Steps
1. Enter the address of the computer or server running with Hik IP Receiver Pro service and port
number in the address bar of the web browser, and press Enter key.
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Note
The default port is 80. For conguring the port number, see Edit Port for details.
Example
If the IP address of the computer running Hik IP Receiver Pro service is 172.6.21.96, and the port
number is 80, and you should enter hp://172.6.21.96:80 in the address bar.
2. Enter the password and conrm password for the admin user in the pop-up Acvate Hik IP
Receiver Pro window.
Note
We highly recommend you change the password of your own choosing (using a minimum of 8
characters, including at least three kinds of following categories: upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product.
3. Click Acvate.
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Chapter 3 Device Management
The Hik IP Receiver Pro can manage mulple device types, e.g. network camera, DVR, NVR, and AX
Pro security control panel. Aer adding devices to the Hik IP Receiver Pro and conguring alarm
service and zone, the Hik IP Receiver Pro can transmit alarms and images/videos from these
devices to ARC.
Figure 3-1 Device List
Add Device
You can add Hikvision devices managed in the Hik-ProConnect to the Hik IP Receiver Pro, add
security control panels by ISUP5.0 protocol, and add third-party devices to the Hik IP Receiver Pro.
Connecon Mode
ISUP
If the device only supports direct connecon, the connecon mode will be displayed as ISUP.
Dual-Connecon
If the device added by Hik-ProConnect supports direct connecon, the connecon mode will
be displayed as Dual-Connecon. In this mode, Hik IP Receiver Pro receives alarms by
ISUP5.0 protocol in priority, and the Supervision of online device will be displayed as
Online(ISUP). If an excepon occurs when receiving alarm by ISUP5.0 protocol, Hik IP
Receiver Pro receives alarms through Hik-ProConnect, and the Supervision of online device
will be displayed as or Online(HPC).
Online(ISUP)
The device is connected to the Hik IP Receiver Pro by direct connecon.
Online(HPC)
The device is connected to the Hik IP Receiver Pro by Hik-ProConnect.
HPC
If the device added by Hik-ProConnect does not support direct connecon, the connecon
mode will be displayed as HPC.
Enable Receiving Alarm and Set Zone
Aer adding devices to the Hik IP Receiver Pro, you can enable alarm service and add zone for
these devices, and then link channels to zones to transmit videos from linked channels to ARC.
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3.1 Add Hikvision Device(s) Managed on Hik-ProConnect
You can add Hikvision devices managed on Hik-ProConnect to Hik IP Receiver Pro. Aer adding the
devices to Hik IP Receiver Pro, Hik IP Receiver Pro can transmit alarms triggered by these devices to
ARC.
Before You Start
Make sure you have accessed Hik IP Receiver Pro to Hik-ProConnect. See Access Hik-ProConnect
for details.
Steps
Note
This funcon should be supported by device. Devices including AX Pro security control panel, NVR,
DVR, and network camera support this funcon.
1. On the Device page, click Add to enter the Add Device page.
2. Select Hik-ProConnect Device as the Device Type.
Devices managed on Hik-ProConnect but not yet added to Hik IP Receiver Pro are displayed in
the Select Device eld.
3. Oponal: Check Display All to display all devices regardless of whether or not a device has been
added to Hik IP Receiver Pro.
4. Check devices and click Next.
5. Enter account ID.
Note
●Up to 31 characters are allowed, and it should be the same with the account ID congured on
ARC.
●The Account ID is automacally lled in with device serial number.
6. Oponal: Enter the Stream Key of the selected device that is managed on Hik-ProConnect.
Note
Stream key is only applicable to encoding devices.
7. Check to-be-added devices and click OK.
The added devices are displayed on the Device page.
Note
●If the device supports direct connecon, the device's online status will be displayed as Online
(ISUP).
●To make sure the device supports direct connecon, you should congure external IP address
and external port beforehand. See Set Port Mapping for details.
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Figure 3-2 Add a Device Managed on Hik-ProConnect
8. Oponal: Perform the following operaons as needed.
Edit Device ●For administrator: for devices connected in HPC mode, you can click
to view the name and edit the account ID and stream key of the device.
For devices connected in Dual Connecon mode, you can edit the
account ID and view the device name, device ID and device key.
●For operator: under the condion that you are permied to manage
devices, for devices connected in HPC mode, you can edit the account ID
and Stream Key. For devices connected in Dual Connecon mode, you
can edit the account ID and view the device name.
Note
●Click → View to view the site informaon of the selected device.
●You can click to view the device key.
●Stream key is only applicable to encoding devices.
View Manager Click to view all users who can manage the device. If you are an
Administrator user, you can add and delete Operators. You can also refresh
the manager list and search for an operator who manages the device. For
detailed informaon, see Manage Operators .
Enable Alarm
Service and Set
Zone
Click in the Operaon column to enable receiving alarms and set zones.
See Set Zone for details.
Delete Device Click to delete a device; or check mulple devices and click Delete to
delete the checked devices.
Synchronize
Device
Informaon
Select devices, and click Synchronize Device Informaon to Synchronize
device informaon excluding alarm-related informaon from Hik-
ProConnect.
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3.2 Add Single ISUP5.0 Security Control Panel
You can add a security control panel to the Hik IP Receiver Pro by ISUP5.0 protocol.
Steps
1. On the Device page, click Add to enter the Add Device page.
2. Check ISUP5.0 Security Control Panel as the Device Type.
3. Select Single as the Adding Mode.
4. Enter device name, device account ID, and key.
Note
●For account ID, up to 31 characters are allowed, and it should be the same with the device ID.
●For key, up to 32 characters are allowed, and it should be the same with ISUP login password.
5. Click OK.
Figure 3-3 Add a Single ISUP 5.0 Security Control Panel
6. Oponal: Perform the following operaons as needed.
Edit Device For administrator and permied operators, click to edit device's
account ID, device name, and key.
Enable Alarm
Service and Set
Zone
Click in the Operaon column to enable receiving alarms and set
zones. See Set Zone for details.
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View Manager Click to view all users who can manage the device. If you are an
Administrator user, you can add and delete Operators. You can also
refresh the manager list and search for an operator who manages the
device. For detailed informaon, see Manage Operators .
Delete Device Click to delete a device; or check mulple devices and click Delete to
delete the checked devices.
Synchronize
Device
Informaon
Select devices, and click Synchronize Device Informaon to Synchronize
device informaon excluding alarm-related informaon from Hik-
ProConnect.
3.3 Add ISUP5.0 Security Control Panels in a Batch
When there are mulple security control panels supporng ISUP5.0 protocol to add, you can enter
the device informaon in a predened template and then import it to the Hik IP Receiver Pro to
add them in a batch.
Steps
1. On the Device page, click Add to enter the Add Device page.
2. Check ISUP5.0 Security Control Panel as the Device Type.
3. Select Batch Import as the Adding Mode.
4. Click Export and save the predened template (CSV le) on your PC.
5. Open the exported template le and enter the required informaon of the devices to be added.
Account ID
Up to 31 characters are allowed, and it should be the same with the device ID.
Device Name
You can custom the device name.
Key
Up to 32 characters are allowed, and it should be the same with ISUP login password.
6. Click Import and select the edited template.
7. Click OK to import the device informaon to the Hik IP Receiver Pro.
The devices are added to the Hik IP Receiver Pro and displayed on the device list.
8. Oponal: Perform the following operaons as needed.
Edit Device For administrator and permied operators, click to edit device's
account ID, device name, and key.
Enable Alarm
Service and Set
Zone
Click in the Operaon column to enable receiving alarms and set
zones. See Set Zone for details.
View Manager Click to view all users who can manage the device. If you are an
Administrator user, you can add and delete Operators. You can also
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refresh the manager list and search for an operator who manages the
device. For detailed informaon, see Manage Operators .
Delete Device Click to delete a device; or check mulple devices and click Delete to
delete the checked devices.
Synchronize
Device
Informaon
Select devices, and click Synchronize Device Informaon to Synchronize
device informaon excluding alarm-related informaon from Hik-
ProConnect.
3.4 Add Single Third-Party Device
You can add a third-party device to the Hik IP Receiver Pro by entering device account ID and
device name.
Steps
1. On the Device page, click Add to enter the Add Device page.
2. Check Third-Party Device as the Device Type.
3. Select Single as the Adding Mode.
4. Enter account ID and device name.
Note
Up to 31 characters are allowed, and it should be the same with the account ID congured on
ARC.
5. Click OK.
Figure 3-4 Add a Third-Party Device
6. Oponal: Perform the following operaons as needed.
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Edit Device For administrator and permied operators, click to edit device's
account ID and device name.
Enable Alarm
Service and Set
Zone
Click in the Operaon column to enable receiving alarms and set
zones. See Set Zone for details.
View Manager Click to view all users who can manage the device. If you are an
Administrator user, you can add and delete Operators. You can also
refresh the manager list and search for an operator who manages the
device. For detailed informaon, see Manage Operators .
Delete Device Click to delete a device; or check mulple devices and click Delete to
delete the checked devices.
Synchronize Device
Informaon
Select devices, and click Synchronize Device Informaon to Synchronize
device informaon excluding alarm-related informaon from Hik-
ProConnect.
3.5 Add Third-Party Devices in a Batch
When there are mulple third-party devices to add, you can enter the device informaon in a
predened template and then import it to the Hik IP Receiver Pro to add them in a batch.
Steps
1. On the Device page, click Add to enter the Add Device page.
2. Check Third-Party Device as the Device Type.
3. Select Batch Import as the Adding Mode.
4. Click Export and save the predened template (CSV le) on your PC.
5. Open the exported template le and enter the required informaon of the devices to be added.
Account ID
Up to 31 characters are allowed, and it should be the same with the account ID congured on
the ARC.
Device Name
You can custom the device name.
6. Click Import and select the edited template.
7. Click OK to import the device informaon to the Hik IP Receiver Pro.
The devices are added to the Hik IP Receiver Pro and displayed on the device list.
8. Oponal: Perform the following operaons as needed.
Edit Device For administrator and permied operators, click to edit device's
account ID and device name.
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Enable Alarm
Service and Set
Zone
Click in the Operaon column to enable receiving alarms and set
zones. See Set Zone for details.
View Manager Click to view all users who can manage the device. If you are an
Administrator user, you can add and delete Operators. You can also
refresh the manager list and search for an operator who manages the
device. For detailed informaon, see Manage Operators .
Delete Device Click to delete a device; or check mulple devices and click Delete to
delete the checked devices.
Synchronize Device
Informaon
Select devices, and click Synchronize Device Informaon to Synchronize
device informaon excluding alarm-related informaon from Hik-
ProConnect.
3.6 Enable Receiving Alarm and Set Paron (Area)
To receive and transmit alarms sent by devices added to Hik IP Receiver Pro, you should enable
alarm service rst. To manage mulple zones systemacally, you can add parons (areas) where
dierent zones can be added and managed.
Before You Start
Make sure you have added at least one device to the Hik IP Receiver Pro. See Device Management
for details.
Only encoding device and third-party devices support adding a paron (area).
Steps
1. On the Device page, select a device and click in the Operaon column.
2. Check Enable Alarm Service to enable alarm service.
Note
By default, it is enabled. If this funcon is disabled, the Hik IP Receiver Pro will not receive or
transmit alarm informaon from this device.
3. Click Add Paron(Area) to open the Add window.
4. Enter the Paron (Area) No. and name.
5. Click OK to save the Paron (Area).
Note
By default, the system will add a default paron(area) for the device if there is no paron
(area) of the device before. You can edit or delete the paron (area) if you need.
6. Oponal: Perform the following operaon(s).
Edit Paron
(Area)
Hover the cursor on the added paron (area) and click to edit the
paron (area) name.
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Delete Paron
(Area) Hover the cursor on the added paron (area) and click to delete
the paron (area).
What to do next
Add zone(s) and link channel(s) to zones for the paron (area). See Set Zone for details.
3.7 Set Zone
For encoding device and third-party device, only if you have set zones and linked channels to zones
can the Hik IP Receiver Pro can transmit alarms and videos from the linked channels to ARC for
vericaon. For AX Pro with zones and linked channels already congured on the device
conguraon page, the Hik IP Receiver Pro can transmit alarms and videos once the alarm service
is enabled.
Before You Start
●Make sure you have added at least one device to the Hik IP Receiver Pro. See Device
Management for details.
●If you are going to link channels to devices managed by the Hik-ProConnect, make sure you have
accessed the Hik IP Receiver Pro to Hik-ProConnect. See Access Hik-ProConnect for details.
Steps
1. On the Device page, select a device and click in the Operaon column.
2. Select a paron (area).
Note
Only encoding devices and third-party devices support adding a paron (area).
3. Add a zone.
Note
If you have already added the zone which needs a linkage between channels, skip this step and
just select the zone.
1) Hover the cursor on a paron (area) and click + to open the Add window.
2) Enter the zone No. and zone name.
Note
●For encoding devices and third-party devices, you need to add zones for them on the Hik IP
Receiver Pro. Make sure the zone informaon you set are the same with the zone informaon
set on ARC, or the Hik IP Receiver Pro will fail to transmit videos from the zones-linked
channels to ARC.
●For AX Pro, the Hik IP Receiver Pro will automacally get zone informaon and linked channels
congured on the device. So you do not need to add zones for AX Pros on the Hik IP Receiver
Pro.
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4. Link channel(s) to zone.
1) Select a zone and click Select Channel to enter the Link Channel page.
Channels of the device are displayed on the right.
Note
●For devices added by Hik-ProConnect, you can only select encoding devices in the same site
with the AX Pro on Hik-ProConnect. For security control panels added by ISUP5.0 protocol,
you can select encoding devices in any site.
●For encoding devices, you can only link their own channels to their zones.
●For third-party devices, you can link channels of devices in any other sites to their zones,
but the third-party devices and the linked channels should share the same ARC.
●For Hik-ProConnect alarm devices, ISUP alarm devices, and third-party devices, you can set
stream keys of linked channels.
2) Check channels to be linked and click Save.
Note
●Up to 4 video channels and 4 I/O channels are supported for zones of an encoding device,
while for zones of other devices, up to 4 video channels are supported.
●You can set mulple zones and click Save to batch link channels to zones.
Figure 3-5 Batch Link Channels to Mulple Zones
The linked channels are displayed on the alarm service and zone sengs page.
5. Oponal: Perform the following operaon(s).
Edit Zone Hover the cursor on a zone and click to edit zone name or change the
paron (area) of the zone.
Delete Zone Hover the cursor on a zone and click to delete the zone.
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