Hillrom Welch Allyn Connex ProBP 3400 User manual

Welch Allyn®
Connex®ProBP™ 3400
digital blood pressure device
Service Manual
Software version 1.04.XX

© 2021 Hillrom. All rights are reserved. To support the intended use of the product described in this publication, the
purchaser of the product is permitted to copy this publication, for internal distribution only, from the media provided
by Hillrom. No other use, reproduction, or distribution of this publication, or any part of it, is permitted without
written permission from Hillrom.
Hillrom assumes no responsibility for any injury to anyone, or for any illegal or improper use of the product, that may
result from failure to use this product in accordance with the instructions, cautions, warnings, or statement of
intended use published in this manual.
Welch Allyn, SureBP Technology, and Welch Allyn FlexiPort are registered trademarks of Welch Allyn. The Bluetooth®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Welch
Allyn is under license.
Software in this product is Copyright 2021 Welch Allyn or its vendors. All rights are reserved. The software is protected
by United States of America copyright laws and international treaty provisions applicable worldwide. Under such
laws, the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the
operation of the product in which it is embedded. The software may not be copied, decompiled, reverse-engineered,
disassembled, or otherwise reduced to human-perceivable form. This is not a sale of the software or any copy of the
software; all right, title, and ownership of the software remain with Welch Allyn or its vendors.
For information about any Welch Allyn product, contact Hill-Rom Technical Support http://www.hillrom.com/en/
about-us/locations.html.
80016499 Ver. C, Revision date: 2021-04
Welch Allyn, Inc.
4341 State Street Road
Skaneateles Falls, NY 13153 USA
hillrom.com
Welch Allyn, Inc. is a subsidiary of Hillrom Holdings, Inc. PATENTS
hillrom.com/patents
May be covered by one or more patents. See above Internet address.
The Hill-Rom companies are the proprietors of European, US, and other
patents and pending patent applications.
AND EU IMPORTER
Welch Allyn Limited
Navan Business Park, Dublin Road,
Navan, County Meath, C15 AW22
Ireland
Authorized Australian Sponsor
Welch Allyn Australia Pty. Ltd.
Unit 4.01, 2-4 Lyonpark Road
Macquarie Park, NSW 2113
Phone [phone]

Contents
Symbols ......................................................................................................................................... 1
Safety .............................................................................................................................................. 5
Warnings and cautions ..................................................................................................................................................... 5
General safety considerations ...................................................................................................................................... 6
Electrostatic discharge (ESD) ....................................................................................................................................... 7
Overview ....................................................................................................................................... 9
Purpose and scope ............................................................................................................................................................. 9
Technical support services ............................................................................................................................................. 9
Recommended service intervals ............................................................................................................................. 12
Configuration options .................................................................................................................................................... 13
The Welch Allyn Service Tool ..................................................................................................................................... 14
Controls and indicators ......................................................................................................... 17
Connections ............................................................................................................................... 19
Power-up sequence ................................................................................................................ 21
Troubleshooting ...................................................................................................................... 23
Power ........................................................................................................................................................................................ 23
Display ...................................................................................................................................................................................... 24
Communication ................................................................................................................................................................. 24
NIBP ............................................................................................................................................................................................ 25
System errors ....................................................................................................................................................................... 26
Disassembly and repair ......................................................................................................... 27
Required tools and equipment ................................................................................................................................ 28
Disassemble the external housing ......................................................................................................................... 28
Separate the chassis assembly from the circuit board assembly ........................................................ 31
Disassemble the chassis assembly ......................................................................................................................... 33
Disassemble the circuit board assembly ............................................................................................................ 36
Reassembly ................................................................................................................................ 39
Functional verification tests ................................................................................................ 43
About the Welch Allyn Service Tool ...................................................................................................................... 43
Required equipment ....................................................................................................................................................... 44
Test Bluetooth radio functionality .......................................................................................................................... 45
Service record ...................................................................................................................................................................... 46
iii

Upgrades and licenses ........................................................................................................... 47
Available upgrades and licenses ............................................................................................................................. 47
Field-replaceable units .......................................................................................................... 49
External housing ................................................................................................................................................................ 49
Chassis and manifold assemblies ............................................................................................................................ 50
Circuit board assembly .................................................................................................................................................. 52
Miscellaneous parts ......................................................................................................................................................... 53
Service tool ............................................................................................................................................................................ 53
Licenses ................................................................................................................................................................................... 53
Partners in Care service and support agreements ....................................................................................... 53
Service and repair training .......................................................................................................................................... 54
Appendices ................................................................................................................................ 55
Clean the device ................................................................................................................................................................ 55
Factory defaults .................................................................................................................................................................. 56
Disassembly and repair reference .......................................................................................................................... 56
iv Contents Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device

Symbols
Documentation symbols
Warning: The warning statements in this manual identify conditions or practices that could
lead to illness, injury, or death.
Caution: The caution statements in this manual identify conditions or practices that could
result in damage to the equipment or other property, or loss of data.
Consult operating instructions.
Power symbols
(green indicator) External power present,
battery charged Battery charging
(amber indicator) External power present,
battery is charging Rechargeable battery
No external power present Battery charge level
Button symbols
Power on/standby Return to previous screen
Blood Pressure Start/Stop Select
1