Hillstone SG-6000-X7180 Operating and maintenance manual

Hillstone StoneOS User Manual
Hillstone SG-6000 X-Series
Hardware Reference Guide
www.hillstonenet.com
TW-HW-XS-EN-V1.0-Y16M05

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Name and Concentration of Toxic or Hazardous Substances and Elements in Products | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Name and Concentration of Toxic or Hazardous
Substances and Elements in Products
Component Toxic or hazardous substances and elements
Lead Mercury Cadmium Cr6+ PBB PDBE
Metal parts
(including fasteners) ΧO O OOO
Printed circuit board
assemblies and
components ΧO O OOO
Cables and cable
assemblies ΧO O OOO
Plastics and Polymers ΧO O OΧΧ
Electric components
other than circuit
boards ΧO O OOO
O: Indicates that this toxic or hazardous substance in the material is below the limit
requirement defined in Requirements for Concentration Limits for Certain Hazardous
Substances in Electronic Information Products (SJ/T11363-2006) issued by Ministry of
Information Industry of PRC.
Χ:Indicates that this toxic or hazardous substance in the material exceeds the limit
requirement specified in Requirements for Concentration Limits for Certain Hazardous
Substances in Electronic Information Products (SJ/T11363-2006) issued by Ministry of
Information Industry of PRC.
Note: Not all components in the table are included in one product.
This symbol indicates the environment friendly use period of all products and
components. The period applies only to the normal operation conditions specified
in this manual.

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Preface | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Preface
About This Manual
Thanks for choosing the network security products from Hillstone Networks, Inc.
This document is an installation manual for Hillstone SG-6000 X-Series device to help
you install the Hillstone SG-6000 X-Series device properly.
This manual includes the following chapters:
♦Chapter 1 Introduction
♦Chapter 2 Installation Preparation
♦Chapter 3 Installation
♦Chapter 4 Boot and Configuration
♦Chapter 5 Hardware Maintenance and Replacement
♦Chapter 6 Troubleshooting
Document Conventions
This manual uses the following conventions for your convenience to read and
understand:
♦Warning: Indicates improper operation that may cause serious damage to
equipment or injury to operators. Thus, operators must strictly follow the
operation rules.
♦Caution: Indicates incorrect operation that may affect the normal use of the
equipment. Operators should be careful.
♦Note: Indicates information that may help readers understand the content.

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Table of Contents | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Table of Contents
Chapter 1 Product Profile...............................................................................................1
Overview....................................................................................................................1
Device Chassis ............................................................................................................1
Front Panel ...........................................................................................................2
Back Panel ............................................................................................................3
LED Indicators.......................................................................................................4
System Parameters................................................................................................6
Expansion Modules ......................................................................................................7
SCM.....................................................................................................................7
SSM .....................................................................................................................8
QSM.....................................................................................................................9
IOM....................................................................................................................10
Bypass Module ....................................................................................................12
Power Module......................................................................................................13
Ports........................................................................................................................13
Console Port........................................................................................................14
Auxiliary Port.......................................................................................................14
USB Port.............................................................................................................14
SFP Port .............................................................................................................14
XFP Port .............................................................................................................15
QSFP+ Port.........................................................................................................16
SFP+ Port ...........................................................................................................17
SD Card Slot.............................................................................................................18
CLR Button ...............................................................................................................19
Cooling System.........................................................................................................19
Chapter 2 Installation Preparation...............................................................................21
Overview..................................................................................................................21
Site Preparation ........................................................................................................21
Temperature/Humidity Specifications .....................................................................21
Cleanness Requirements.......................................................................................21
ESD Prevention....................................................................................................22
EMI Prevention ....................................................................................................22
Cabinet Requirements................................................................................................22
Cabinet Size and Clearance Requirements...............................................................22
Cabinet Airflow Requirements................................................................................23
Rack Requirements....................................................................................................23
Rack Size and Strength.........................................................................................23
Rack Clearance Requirements................................................................................23
Rack Mounting Requirements ................................................................................23
Unpacking ................................................................................................................23
Unpacking the Package.........................................................................................24
Verifying the Parts Received..................................................................................25
Chapter 3 Installation ..................................................................................................26

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Table of Contents | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Overview..................................................................................................................26
Safety Requirements..................................................................................................26
General Safety Warnings ......................................................................................26
Preventing ESD Damage.......................................................................................27
Fire Safety Requirements......................................................................................28
Installing the Device in a Rack ....................................................................................28
Tools Required.....................................................................................................28
Before Installation................................................................................................28
Installing the Device Using a Lift............................................................................28
Installing the Device without a Lift .........................................................................30
Installing Expansion Modules ......................................................................................30
Tools Required.....................................................................................................31
Installing an SCM.................................................................................................31
Installing an SSM.................................................................................................31
Installing a QSM ..................................................................................................32
Installing an IOM .................................................................................................33
Installing a Bypass Module....................................................................................34
Installing a Power Module...........................................................................................35
Tools Required.....................................................................................................35
Installing an AC Power Module...............................................................................35
Installing a DC Power Module ................................................................................36
Connecting Cables.....................................................................................................37
Tools Required.....................................................................................................37
Grounding the Chassis..........................................................................................37
Connecting the Console Cable................................................................................38
Connecting the Ethernet/Optical Cable....................................................................39
Connecting an AC Power Cable ..............................................................................40
Connecting a DC Power Cable................................................................................41
Powering On/Off the Device........................................................................................42
Verification after Installation.......................................................................................42
Chapter 4 Boot and Configuration ................................................................................43
Overview..................................................................................................................43
Establishing a Configuration Environment.....................................................................43
Console (CON) Connection ....................................................................................43
WebUI................................................................................................................44
Tenet and SSH ....................................................................................................45
Basic Configuration....................................................................................................45
Chapter 5 Hardware Maintenance and Replacement ....................................................46
Overview..................................................................................................................46
General Maintenance .................................................................................................46
Tools Required ..........................................................................................................46
Replacing a Power Module ..........................................................................................46
Replacing an AC Power Module ..............................................................................46
Replacing a DC Power Module................................................................................47
Replacing an Expansion Module...................................................................................47
Replacing an SCM ................................................................................................47
Replacing an SSM ................................................................................................48
Replacing a QSM..................................................................................................49
Replacing an IOM.................................................................................................49

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Table of Contents | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Replacing a Bypass Module ...................................................................................50
Replacing the Cooling System Components...................................................................51
Replacing a Fan Tray............................................................................................51
Replacing an Air Filter...........................................................................................52
Chapter 6 Troubleshooting...........................................................................................54
Overview..................................................................................................................54
Losing the Administrator Password ..............................................................................54
Troubleshooting the Expansion Module.........................................................................54
Troubleshooting the Cooling System ............................................................................54
Troubleshooting the Power System ..............................................................................54
Troubleshooting the Configuration System....................................................................55
Copyright Information .................................................................................................56

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List of Figures | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
List of Figures
Figure 1-1: SG-6000-X7180 Chassis (Front View) ......................................................1
Figure 1-2: SG-6000-X7180 Chassis (Back View).......................................................2
Figure 1-3: SG-6000-X7180 Front Panel ...................................................................2
Figure 1-4: SG-6000-X7180 Back Panel....................................................................3
Figure 1-5: System Control Module (SCM) ................................................................8
Figure 1-6: SSM-200..............................................................................................8
Figure 1-7: SSM-100..............................................................................................9
Figure 1-8: QSM-200..............................................................................................9
Figure 1-9: QSM-100............................................................................................10
Figure 1-10: IOM-16SFP-100.................................................................................10
Figure 1-11: IOM-4XFP-100 ..................................................................................11
Figure 1-12: IOM-2Q8SFP+ -200 ...........................................................................11
Figure 1-13: IOM-2Q8SFP+...................................................................................11
Figure 1-14: IOM-8SFP+.......................................................................................12
Figure 1-15: Bypass Module..................................................................................12
Figure 1-16: AC Power Module...............................................................................13
Figure 1-17: DC Power Module ..............................................................................13
Figure 1-18: Fan Tray...........................................................................................19
Figure 1-19: Air Flow through the Chassis...............................................................20
Figure 2-1: Packages and Hardware Components.....................................................25
Figure 3-1: ESD Point on the Front Panel................................................................27
Figure 3-2: ESD Point on the Front Panel................................................................27
Figure 3-3: Installing Rack-mounting Ears ..............................................................29
Figure 3-4: Installing the Device in a Rack ..............................................................29
Figure 3-5: Installing an SCM ................................................................................31
Figure 3-6: Installing an SSM (SSM-20)..................................................................32
Figure 3-7: Installing a QSM (QSM-20)...................................................................33
Figure 3-8: Installing an IOM (IOM-16SFP) .............................................................34
Figure 3-9: Installing a Bypass Module ...................................................................35
Figure 3-10: Installing an AC Power Module ............................................................36
Figure 3-11: Installing a DC Power Module..............................................................37
Figure 3-12: Grounding Screws .............................................................................38
Figure 3-13: Connecting the Ethernet Copper Cable .................................................39
Figure 3-14: Connecting the Ethernet Copper Cable .................................................40
Figure 3-15: Connecting an AC Power Cable............................................................41
Figure 4-1: Console Port Configuration ...................................................................43
Figure 4-2: Parameters for Terminal Session...........................................................44
Figure 5-1: Replacing an SCM................................................................................48
Figure 5-2: Replacing an SSM (SSM-20) .................................................................48
Figure 5-3: Replacing a QSM (QSM-20) ..................................................................49
Figure 5-4: Replacing an IOM (IOM-16SFP).............................................................50
Figure 5-5: Replacing a Bypass Module...................................................................51
Figure 5-6: Removing a Fan Tray...........................................................................52
Figure 5-7: Replacing an Air Filter..........................................................................53

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List of Tables | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
List of Tables
Table 1-1: SG-6000-X7180 Front Panel Description....................................................2
Table 1-2: SG-6000-X7180 Back Panel Description ....................................................3
Table 1-3: SG-6000-X7180 LED Indicators Description ...............................................5
Table 1-4: SG-6000-X7180 System Parameters.........................................................6
Table 1-5: IOM Description ...................................................................................10
Table 1-5: Console Port Attributes .........................................................................14
Table 1-6: Auxiliary Port Attributes ........................................................................14
Table 1-7: USB Port Attributes...............................................................................14
Table 1-8: SFP Port Attributes ...............................................................................15
Table 1-9: SFP Optical Module Attributes ................................................................15
Table 1-10: XFP Port Attributes .............................................................................16
Table 1-11: XFP Optical Module Attributes...............................................................16
Table 1-12: QSFP+ Port Attributes.........................................................................16
Table 1-13: QSFP+ Optical Module Attributes..........................................................17
Table 1-14: SFP+ Port Attributes ...........................................................................17
Table 1-15: SFP+ Optical Module Attributes ............................................................18
Table 2-1: Temperature/Humidity Specifications......................................................21
Table 2-2: Dust Concentration Requirements in the Equipment Room.........................22

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Chapter 1 Product Profile
Overview
Hillstone SG-6000-X7180 is high performance carrier-grade device introduced by
Hillstone Networks. With Multi-core Plus G2™ hardware architecture, a fully parallel
security engine, and modular design, the platform brings forth scalability and
adaptability that enables a rich set of device and application control solutions.
Designed for ISP, data center and large enterprise, SG-6000-X7180 has a strong
processing ability of 360 Gbps, integrate high performance, reliability and capacity,
reduce network complexity, centralize management and lower TCO.
For information about SG-6000-X7180 modular design, see Hillstone SG-6000 X-
Series Expansion Modules Reference Guide.
Device Chassis
Hillstone SG-6000-X7180 chassis is a standard 19-inch chassis that can be installed in
one standard cabinet/rack if the cabinet/rack can handle the total weight of all
hardware components. The chassis measures 5U (440.0mm x 590.0mmx 225.0mm).
Figure 1-1: SG-6000-X7180 Chassis (Front View)

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Figure 1-2: SG-6000-X7180 Chassis (Back View)
Front Panel
Hillstone SG-6000-X7180 front panel consists of one power switch button, one MGT
port, three HA ports, two USB ports, one SD slot, one Console port, one Auxiliary port,
one CLR button, six general expansion slots, one fan tray and several LED indicators.
Figure 1-3: SG-6000-X7180 Front Panel
Table 1-1: SG-6000-X7180 Front Panel Description
No. Label &
Description No. Label & Description No. Label & Description
1 STA: Status LED 8 AUX: Auxiliary port 15 ESD: ESD point
2 PWR: Power LED 9 USB: USB port 16 Front Slots: Front panel slot LED
indicators
3 ALM: Alarm LED 10 SD Card: SD card
slot 17 Rear Slots: Back
panel slot LED

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
No. Label &
Description No. Label & Description No. Label & Description
indicators
4 HA: HA status
LED 11 SD: SD card LED 18 Fan0 status LED
5 Power button 12 e0/0: Combo port
(MGT port) 19 Fan0 tray
6 CLR: CLR button 13 e0/1 - e0/3: Combo
ports (HA ports) 20 Slot1 - Slot6:
General expansion
slots
7
CON: Console
port 14 Slot1 - Slot6: Slot
status LED - -
Back Panel
SG-6000-X7180 back panel consists of four power supply slots, four general
expansion slots, two SCM slots, one fan tray and grounding screws.
Figure 1-4: SG-6000-X7180 Back Panel
Table 1-2: SG-6000-X7180 Back Panel Description
No. Label &
Description No. Label & Description No. Label & Description
1 PS0 - PS3: Power
supply slots 4 Slot7 - Slot10:
General expansion
slots 7 Fan1 LED
2 Grounding screws 5 ESD: ESD point - -
3
SC0 - SC1: SCM
6 Fan1 tray - -

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
No. Label &
Description No. Label & Description No. Label & Description
expansion slots
LED Indicators
The following table describes the LED indicators of SG-6000-X7180.

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Table 1-3: SG-6000-X7180 LED Indicators Description
LED Color/Status Description
PWR
Green/Always on The device power is running normally.
Orange/Always on The device power is running abnormally.
Red/Always on Power failure so the system is down.
Off The device is powered off.
STA Green/Always on The system is booting. Green/Blinking The system is running normally.
Red/Always on The system has failed to boot or has an error.
ALM
Red/Always on The system is sending alarm(s).
Green/Blinking The system is waiting.
Orange/Blinking The system is using a trial license.
Orange/Always on The trial license has expired and there is no
legitimate license installed in the system.
Off The system is running normally.
HA
Green/Always on Not using HA, the device is the master device.
Green/Blinking Two devices are in an HA cluster. This device is
working as the master.
Orange/Blinking Two devices are in an HA cluster. This device is
working as the salve.
Red/Blinking HA function has failed.
Off High Availability is disabled.
SD
Green/Always on SD card has been inserted and is in normal status.
Green/Blinking SD card is transmitting data.
Red/Always on SD card has been
inserted but cannot be read or
written.
Off SD card is not in the slot.
LNK Green/Always on The link between this port and its peer device is in
normal status.
Off The link between this port and its peer device has
failed.
ACT Orange/Blinking The port is sending or receiving data.
Off No data is transmitted on this port.
Front
Slots 1 - 6
Green/Blinking The expansion module is working normally.
Red/Always on The expansion module has an error.
Orange/Blinking The expansion module is starting.
Rear Slots
7 - 10
Green/Blinking The expansion module is working normally.
Red/Always on The expansion module has an error.
Orange/Blinking The expansion module is booting.
SC0
Green/Blinking SCM in the slot SC0 serves as the master module
and is working normally.
Orange/Blinking SCM in the slot SC0 serves as the backup module
and is working normally.
Red/Always on SCM in the slot SC0 has an error.

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
SC1
Green/Blinking SCM in the slot SC1 serves as the master module
and is working normally.
Orange/Blinking SCM in the slot SC1 serves as backup module and
is working normally.
Red/Always on SCM in the slot SC1 has an error.
SYS
(on the
expansion
module)
Green/Always on The module is booting.
Green/Blinking The module is working normally.
Red/Always on The module has failed to start or has a connection
error.
Off The module is powered off or has been ejected.
LED on
the power
supply
Green/Always on The power module is working normally.
Green/Blinking The power module is standby.
Red/Always on
The fan of power module or voltage output has
failed.
Red/Blinking The power module is using overcurrent protection.
Off No power input.
LED on
the fan
tray
Green/Always on The cooling system is working normally.
Red/Always on One or more fans have failed.
Off The fan tray is not fully inserted, or it has a circuit
error.
System Parameters
The following table describes the system parameters of SG-6000-X7180.
Table 1-4: SG-6000-X7180 System Parameters
Item Description
Fixed Ports
4 Combo ports (e0/0 is MGT port; others are HA ports)
2 USB 2.0 Host ports
1 SD card slot
1 Console port (CON port)
1 Auxiliary port (AUX port)
Expansion Modules 10 general expansion module slots
2 SCM slots
SDRAM
DDR2 SCM-100: 8GB
DDR3
SSM-100:32GB
QSM-100: 16GB
IOM-16SFP-100: 8GB
IOM-4XFP-100: 16GB
IOM-2Q8SFP+: 64GB
IOM-8SFP+: 32GB
DDR4 SSM-200: 128GB

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Item Description
QSM-200: 64GB
IOM-2Q8SFP+ -200: 64GB
Flash Memory 8GB
Size (W×D×H) 440.0mm x 590.0mm x 225.0mm
Weight Net weight: 34.2 kg (product alone)
Gross weight: 54.0 kg (total weight with product and its
packaging)
Power Rating 650W x2
Input Voltage AC power module: 100 - 240V AC, 50/60Hz
DC power module: -40 - -60V DC
Ambient Temperature 0℃- 40℃
Relative Humidity 10% - 95% (non-condensing)
Note: DDR2 SDRAM is the random access memory to store the communication data
for the CPU. Flash Memory is used for storing the operating system firmware and
application files.
Expansion Modules
Hillstone SG-6000-X7180 hardware modules include System Control Module, Security
Service Module, QoS Service Module, I/O Module and bypass module. A normal
functioning device requires at least one SCM, one SSM, one IOM and two power
modules.
For detailed description of expansion modules, see Hillstone SG-6000 X-Series
Expansion Modules Reference Guide.
SCM
System Control Module (SCM) is a hardware platform card that runs StoneOS to
provide overall system management and control for the entire product.
You must install at least one SCM in the device. You can install a second SCM for
redundancy. SCM can only be installed in the SC0 and SC1 slots of the back panel. If
the device has two SCMs installed, they work in the redundancy mode in which the
backup module takes the master module’s work when the master fails.
SG-6000-X7180 uses the SCM model of SCM-100, as illustrated below:

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Figure 1-5: System Control Module (SCM)
SSM
Security Service Module (SSM) is a hardware platform card which performs data
processing other than QoS. You must install at least one SSM in the device and can
install more to escalate system performance. SSMs should be installed in the general
expansion slots (Slot1 - Slot10).
SG-6000-X7180 uses the SSM model of SSM-200 and SSM-100.
Figure 1-6: SSM-200

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Figure 1-7: SSM-100
QSM
QoS Service Module (QSM) is a hardware platform card which solely performs Quality
of Service (QoS) processing. Without QSM, the device cannot process QoS. You can
install one or more QSMs in general expansion slots (Slot1 - Slot10).
SG-6000-X7180 uses the QSM model of QSM-200 and QSM-100.
Figure 1-8: QSM-200

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Figure 1-9: QSM-100
IOM
I/O Module (IOM) is a hardware platform card with ports to receive and transfer data
to SSM/QSM modules. You must install at least one IOM and can install more to
increase port amount. IOM should be installed in general expansion slots (Slot1 -
Slot10), but the IOM-2Q8SFP+ and IOM-8SFP+ module cannot be installed in the
Slot7 expansion slot.
Table 1-5: IOM Description
Type Model
16SPF IOM-16SFP-100
4XFP IOM-4XFP-100
2 QSFP+ ports IOM-2Q8SFP+ -200
IOM-2Q8SFP+
8 SFP+ ports IOM-8SFP+
Figure 1-10: IOM-16SFP-100

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Figure 1-11: IOM-4XFP-100
Figure 1-12: IOM-2Q8SFP+ -200
Figure 1-13: IOM-2Q8SFP+

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Chapter 1 Product Profile | Hillstone
Hillstone SG-6000 X-Series Hardware Reference Guide
Figure 1-14: IOM-8SFP+
Bypass Module
Bypass module connects two networks. Data between them are transferred by the
device in the normal condition. When a specific incident occurs (like sudden power
failure or system reboot), the two networks are connected directly by the bypass
module, therefore, the device is bypassed. You can install bypass module(s) in
general expansion slots (Slot1 - Slot10). For more information about Bypass
configuration, please refer to StoneOS User Manual.
Hillstone bypass module has the following two types:
♦Single-mode bypass module: IOM-2SM-BE
♦Multi-mode bypass module: IOM-2MM-BM
SG-6000-X7180 can use both the above bypass modules.
Figure 1-15: Bypass Module