HiLook DVR-108G-M1 User manual

Digital Video Recorder
User Manual

Legal Informaon
©2023 Hangzhou Hikvision Digital Technology Co., Ltd.
About this Manual
Pictures, charts, images and all other informaon hereinaer are for descripon and explanaon
only. The informaon contained in the Manual is subject to change, without noce, due to
rmware updates or other reasons. Please nd the latest version in the company website ( hps://
www.hikvision.com/ ). Please use this user manual under the guidance of professionals.
Trademarks
and other Hikvision's trademarks and logos are the properes of Hikvision in
various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
: The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
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i

YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons. However, there is
no guarantee that interference will not occur in a parcular installaon. If this equipment does
cause harmful interference to radio or television recepon, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separaon between the equipment and receiver.
●Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
●Consult the dealer or an experienced radio/TV technician for help.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
●This device may not cause harmful interference.
●This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Direcve 2014/30/EU, LVD Direcve 2014/
35/EU, the RoHS Direcve 2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
Digital Video Recorder User Manual
iii

purchase of equivalent new equipment, or dispose of it at designated
collecon points. For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon
see: hp://www.recyclethis.info .
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Applicable Model
This manual is applicable to the following models.
Series Model
DVR-E00G-B DVR-E04G-B
DVR-E08G-B
DVR-E16G-B
DVR-E00G-XB DVR-E04G-XB
DVR-E08G-XB
DVR-E16G-XB
DVR-E00G-D DVR-E04G-D
DVR-E08G-D
DVR-E00G-XD DVR-E04G-XD
DVR-E08G-XD
DVR-E00G-E DVR-E04G-E
DVR-E00G-XE DVR-E04G-XE
DVR-E00Q-B DVR-E04Q-B
DVR-E08Q-B
DVR-E00Q-XB DVR-E04Q-XB
DVR-E08Q-XB
DVR-E00Q-D DVR-E04Q-D
DVR-E00Q-XD DVR-E04Q-XD
DVR-E00U-B DVR-E04U-B
DVR-E00U-XB DVR-E04U-XB
DVR-200Q-K1 DVR-216Q-K1
DVR-200Q-K2 DVR-216Q-K2
DVR-200Q-M1 DVR-204Q-M1
DVR-208Q-M1
DVR-216Q-M1
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Series Model
DVR-200Q-M2 DVR-216Q-M2
DVR-232Q-M2
DVR-200U-M1 DVR-204U-M1
DVR-208U-M1
DVR-200U-M2 DVR-216U-M2
DVR-100G-K1 DVR-104G-K1
DVR-108G-K1
DVR-116G-K1
DVR-200G-K1 DVR-204G-K1
DVR-208G-K1
DVR-216G-K1
DVR-100G-M1 DVR-104G-M1
DVR-108G-M1
DVR-116G-M1
DVR-200G-M1 DVR-204G-M1
DVR-208G-M1
DVR-216G-M1
DVR-200G-M2 DVR-232G-M2
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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Safety Instrucon
●Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
●In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
●Firmly connect the plug to the power socket. Do not connect several devices to one power
adapter. Power o the device before connecng and disconnecng accessories and peripherals.
●Shock hazard! Disconnect all power sources before maintenance.
●The equipment must be connected to an earthed mains socket-outlet.
●The socket-outlet shall be installed near the device and shall be easily accessible.
●For the device with the sign indicang hazardous live, the external wiring connected to the
terminals requires installaon by an instructed person.
●Never place the device in an unstable locaon. The device may fall, causing serious personal
injury or death.
●Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited Power
Source) according to the IEC62368.
●High touch current! Connect to earth before connecng to the power supply.
●If smoke, odor or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
●Use the device in conjuncon with an UPS, and use factory recommended HDD if possible.
●This equipment is not suitable for use in locaons where children are likely to be present.
●CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
●Do not ingest baery. Chemical Burn Hazard!
●This product contains a coin/buon cell baery. If the coin/buon cell baery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
●Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
●Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
●Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
●Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
●Dispose of used baeries according to the instrucons.
●Keep body parts away from fan blades and motors. Disconnect the power source during
servicing.
●Keep body parts away from motors. Disconnect the power source during servicing.
●Use only power supplies same with the original model, or LPS power supplies with the same
voltage and electric current.
●In order to prevent data leakage, please use the Secure Erase funcon to clear data before
discarding your SSD device.
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Prevenve and Cauonary Tips
Before connecng and operang your device, please be advised of the following ps:
●The device is designed for indoor use only. Install it in a well-venlated, dust-free environment
without liquids.
●Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a
result of dropping it may cause damage to the sensive electronics within the recorder.
●The device shall not be exposed to water dripping or splashing, and no objects lled with liquids,
such as vases, shall be placed on the device.
●No naked ame sources, such as lighted candles, should be placed on the device.
●The venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
●For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
●For certain models, the equipment has been designed, when required, modied for connecon
to an IT power distribuon system.
● idenes the baery holder itself and idenes the posioning of the cell(s) inside the
baery holder.
●+ idenes the posive terminal(s) of equipment which is used with, or generates direct current.
- idenes the negave terminal(s) of equipment which is used with, or generates direct current.
●If the device has been powered o or placed for a long me, its coin/buon cell baery may run
out power.
●When the coin/buon cell baery runs out power, the system me would be incorrect, please
contact the aer-sales service to replace the baery.
●Keep a minimum 200 mm (7.87 inch) distance around the equipment for sucient venlaon.
●For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
●Do not touch the sharp edges or corners.
●When the device is running above 45 °C (113 °F), or its HDD temperature in S.M.A.R.T. exceeds
the stated value, please ensure the device is running in a cool environment, or replace HDD(s) to
make the HDD temperature in S.M.A.R.T. below the stated value.
●Provide a surge suppressor at the inlet opening of the device under special condions such as
the mountain top, iron tower, and forest.
●Do not touch the bare components (such as the metal contacts of the inlets) and wait for at least
5 minutes, since electricity may sll exist aer the device is powered o.
●The USB port of the equipment is used for connecng to a mouse, keyboard, USB ash drive, or
Wi-Fi dongle only. The current for the connected device shall be not more than 0.1 A.
●The serial port of the device is used for debugging only.
●If the power output port of the device does not comply with Limited Power Source, the
connected device powered by this port shall be equipped with a re enclosure.
●If a power adapter is provided in the device package, use the provided adapter only.
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●For the device with scker or , pay aenon to the following cauons: CAUTION: Hot
parts! Do not touch. Burned ngers when handling the parts. Wait one-half hour aer switching
o before handling the parts.
●If the device needs to be installed on the wall or ceiling,
1. Install the device according to the instrucons in this manual.
2. To prevent injury, this device must be securely aached to the installaon surface in
accordance with the installaon instrucons.
●Under high working temperature (40 °C (104 °F) to 55 °C (131 °F)), the power of some power
adapters may decrease.
●Make sure that the power has been disconnected before you wire, install, or disassemble the
device.
●If the device needs to be wired by yourself, select the corresponding wire to supply power
according to the electric parameters labeled on the device. Strip o wire with a standard wire
stripper at corresponding posion. To avoid serious consequences, the length of stripped wire
shall be appropriate, and conductors shall not be exposed.
●If smoke, odor, or noise arises from the device, immediately turn o the power, unplug the
power cable, and contact the service center.
HDD Installaon
If your device does not support HDD hot swapping, disconnect the power from the device before
installing a hard disk drive (HDD). A factory recommended HDD should be used for this installaon.
Bracket Installaon
Bracket installaon is applicable when it requires to remove the device cover, and install HDD on
the internal bracket.
Steps
1. Unfasten screws on the back, and push the cover backwards to remove the cover.
Figure 1-1 Remove Cover
2. Fix the HDD on the bracket with screws.
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Note
Please uninstall the upper layer bracket rst before installing HDD on the lower layer bracket.
Figure 1-2 Fix HDD
3. Connect the data cable and power cable.
Figure 1-3 Connect Cable
Note
You can repeat the steps above to install other HDDs.
4. Reinstall the device cover and fasten screws.
Front Panel Plug-Pull Installaon
Front panel plug-pull installaon is applicable when you need to open the device front panel with
key and install the HDD.
Steps
1. Fix mounng ears to HDD with screws.
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Figure 1-4 Fix Mounng Ears to HDD
2. Unlock the front panel with the aached key, and press the buons on both sides of the front
panel to open it.
Figure 1-5 Open Front Panel
3. Insert the HDD unl it is xed rmly.
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Figure 1-6 Insert HDD
4. Oponal: Repeat the steps above to install other HDDs.
5. Close the front panel and lock it with key.
Fix-on-Boom Installaon
Fix-on-boom installaon is applicable when you need to install and x the HDD on the device
boom.
Steps
1. Remove the cover from device by unfastening the screws on panels.
Figure 1-7 Remove Cover
2. Connect the data cable and power cable.
1) Connect one end of data cable to the device motherboard.
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2) Connect the other end of data cable to HDD.
3) Connect one end of power cable to HDD.
4) Connect the other end of power cable to the device motherboard.
Figure 1-8 Connect Cables
3. Set the device up, match HDD screw threads with the reserved holes on the device boom, and
x HDD with screws.
Figure 1-9 Fix HDD to Device Boom
4. Oponal: Repeat the steps above to install other HDDs.
5. Reinstall the device cover and fasten screws.
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Coin/Buon Cell Baery Replacement
The coin/buon cell baery should be replaced when the device has been powered o or placed
for a long me, and the system me is incorrect.
Before You Start
Power o your device.
Steps
1. Remove the device chassis cover.
2. Find the coin/buon cell baery on motherboard.
3. Use tweezers to push the metal latch at the middle from its inside, and the baery would
automacally pop up.
Figure 1-10 Remove Baery
4. Take out the old baery and press a new baery with the same model in to the baery slot.
Note
The baery posive terminal (+ idenes the posive terminal) should be placed upward.
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Figure 1-11 Replace Baery
5. Reinstall the device chassis cover.
What to do next
If the system me is incorrect, please go to congure the me.
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Contents
Chapter 1 Startup ....................................................................................................................... 1
1.1 Acvate Your Device .............................................................................................................. 1
1.2 Login ...................................................................................................................................... 2
1.2.1 Log in via Unlock Paern .............................................................................................. 2
1.2.2 Log in via Password ....................................................................................................... 3
Chapter 2 Live View .................................................................................................................... 4
2.1 GUI Introducon .................................................................................................................... 4
2.2 PTZ Control ............................................................................................................................ 5
2.2.1 Congure PTZ Parameter .............................................................................................. 5
2.2.2 PTZ Control Panel Introducon ..................................................................................... 7
2.2.3 Customize Preset .......................................................................................................... 7
2.2.4 Customize Patrol ........................................................................................................... 7
2.2.5 Customize Paern ......................................................................................................... 8
Chapter 3 Playback ..................................................................................................................... 9
3.1 GUI Introducon .................................................................................................................... 9
3.2 Normal Playback .................................................................................................................... 9
3.3 Event Playback ..................................................................................................................... 10
3.4 Back up Clip .......................................................................................................................... 11
3.5 Backup Device Playback ....................................................................................................... 11
Chapter 4 Search File ................................................................................................................ 12
4.1 Search Human by Face Picture ............................................................................................. 12
4.2 Quick Backup ....................................................................................................................... 13
Chapter 5 Conguraon (Easy Mode) ....................................................................................... 14
5.1 System Conguraon ........................................................................................................... 14
5.1.1 General ........................................................................................................................ 14
5.1.2 User ............................................................................................................................. 14
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5.1.3 Excepon .................................................................................................................... 15
5.2 Network Conguraon ........................................................................................................ 16
5.2.1 General ........................................................................................................................ 16
5.2.2 Email ........................................................................................................................... 17
5.2.3 HiLookVision ............................................................................................................... 18
5.3 Camera Management .......................................................................................................... 19
5.3.1 Network Camera ......................................................................................................... 19
5.3.2 Moon ........................................................................................................................ 21
5.3.3 OSD Sengs ................................................................................................................ 22
5.4 Congure Alarm Linkage Acon ........................................................................................... 23
5.5 Congure Arming Schedule ................................................................................................. 24
5.6 Recording Management ....................................................................................................... 24
5.6.1 Storage Device ............................................................................................................ 24
5.6.2 Congure Recording Schedule .................................................................................... 26
5.6.3 Congure Recording Parameter .................................................................................. 28
Chapter 6 Conguraon (Expert Mode) .................................................................................... 30
6.1 System Conguraon ........................................................................................................... 30
6.1.1 General ........................................................................................................................ 30
6.1.2 Live View ..................................................................................................................... 31
6.1.3 User ............................................................................................................................. 33
6.2 Network Conguraon ........................................................................................................ 33
6.2.1 TCP/IP .......................................................................................................................... 33
6.2.2 DDNS ........................................................................................................................... 35
6.2.3 PPPOE ......................................................................................................................... 35
6.2.4 NAT .............................................................................................................................. 36
6.2.5 Wi-Fi ............................................................................................................................ 37
6.2.6 NTP .............................................................................................................................. 38
6.2.7 Log Server Sengs ...................................................................................................... 38
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6.2.8 Ports (More Sengs) .................................................................................................. 41
6.2.9 HiLookVision ............................................................................................................... 43
6.2.10 Email ......................................................................................................................... 43
6.3 Camera Management .......................................................................................................... 43
6.3.1 Congure Signal Input ................................................................................................. 43
6.3.2 Network Camera ......................................................................................................... 44
6.3.3 Display Sengs ........................................................................................................... 48
6.3.4 Privacy Mask ............................................................................................................... 49
6.4 Event Conguraon ............................................................................................................. 50
6.4.1 Normal Event .............................................................................................................. 50
6.4.2 Perimeter Protecon ................................................................................................... 54
6.4.3 Face Recognion ......................................................................................................... 58
6.4.4 Congure Arming Schedule ........................................................................................ 60
6.4.5 Congure Alarm Linkage Acon .................................................................................. 61
6.5 Recording Management ....................................................................................................... 63
6.5.1 Congure Recording Schedule .................................................................................... 63
6.5.2 Congure Recording Parameter .................................................................................. 66
6.5.3 Storage Device ............................................................................................................ 68
6.5.4 Congure Storage Mode ............................................................................................. 69
6.5.5 Advanced Sengs ....................................................................................................... 71
Chapter 7 Maintenance ............................................................................................................ 73
7.1 Restore Default .................................................................................................................... 73
7.2 Search Log ............................................................................................................................ 73
7.3 System Service ..................................................................................................................... 73
7.4 Buzzer Switch ....................................................................................................................... 74
7.5 Device Maintenance ............................................................................................................ 74
7.5.1 Schedule Reboot ......................................................................................................... 74
7.5.2 Device Status ............................................................................................................... 75
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