XENO XDR960 User manual

XDR960 8 & 16 Channel
DVR
User manual

Safety Information
Safety Information
Before You Begin
Read these instructions before installing or operating this product.
Note: This installation should be made by a qualified service person and should conform to local
codes.
This manual provides installation and operation information. To use this document, you must
have the following minimum qualifications:
A basic knowledge of CCTV systems and components
A basic knowledge of electrical wiring and low-voltage electrical connections
Intended use
Only use this product for its designated purpose; refer to the product specification and user
documentation.
Customer Support
For assistance in installing, operating, maintaining and troubleshooting this product refer to this
document and any other documentation provided. If you still have questions, please contact
Norbain Technical Support and Sales:
Norbain SD Ltd, 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire RG41 5TP,
England.
UK [phone]
Note: You should be at the equipment and ready with details before calling Technical Support.
Conventions Used in this Manual
Boldface or button icons highlight command entries. The following warning, CAUTION and
Note statements identify potential hazards that can occur if the equipment is not handled properly:
* Warning:
Improper use of this equipment can cause severe bodily injury or equipment
damage.
** Caution:
Improper use of this equipment can cause equipment damage.
Note: Notes contain important information about a product or procedure.
This apparatus is manufactured to comply with the radio interference.
A Declaration of Conformity in accordance with the following EU standards has
been made. The manufacturer declares that the product supplied with this
document is compliant the provisions of the EMC Directive 2004/108/EC, the CE
Marking Directive 93/68 EEC and all associated amendments.
All lead-free products offered by the company comply with the requirements of
the European law on the Restriction of Hazardous Substances (RoHS) directive:
2011/65/EU, which means our manufacture processes and products are strictly
“lead-free” and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union
the product must be collected separately at the product end-of-life. This
applies to your product and any peripherals marked with this symbol. Do not
dispose of these products as unsorted municipal waste.
* This symbol indicates electrical warnings and cautions.

3 | H.264 Digital Video Recorder
** This symbol indicates general warnings and cautions.
NORBAIN SD LTD reserves the right to make changes to the product and specification of the
product from time to time without prior notice.
WARNINGS AND CAUTIONS:
To reduce the risk of fire or electric shock, do not insert any metallic objects through the ventilation
grills or other openings on the equipment.
RISK OF ELECTRIC SHOCK

User’s Manual | 4
Contents
CHAPTER 1:DVR USER MANUAL
1GETTING STARTED 7
1.1 Checking Supplied Items 7
1.2 Connecting Peripheral Device 9
1.3 System Startup and Shutdown 10
2EXPLANATION FOR EACH FUNCTION 12
2.1 Front Panel Error! Bookmark not defined.
2.2 Rear Panel 12
2.3 IR Remote Controller 14
3OPERATION 15
3.1 User Log-in 15
3.2 Quick Startup Wizard 16
3.3 Live Display Mode 17
3.4 PTZ Operation 22
3.5 Freeze Mode 24
3.6 Call Monitor Operation 24
3.7 Playback of Recorded Video 25
3.8 Simultaneous Live and Playback (Cameo) 26
3.9 Panorama Search 27
3.10 Quick Backup during Playback 28
3.11 Search Recording Image 29
3.12 DST Setting and Screen Saver 34
4SETTING 36
4.1 System 37
4.2 Device 45
4.3 Record 50
4.4 Network 53
4.5 Backup 57
4.6 Quick Setup 59
5WEB SURVEILLANCE 60
5.1 Web Login 60
5.2 Web Configuration 60
5.3 Web monitoring 63
5.4 Web Playback 65

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CHAPTER 2:ACS CLIENT SOFTWARE USER MANUAL
6ACS USER GUIDE 68
6.1 System Requirement 68
6.2 Install 68
6.3 Uninstall 71
6.4 Basic Operation 72
6.5 Advanced Operation 80
6.6 ACS Setup 84
CHAPTER 3:MAC ACS CLIENT SOFTWARE USER MANUAL
7MAC ACS USER GUIDE 92
7.1 System Requirement 92
7.2 Install 92
7.3 Basic Operation 94
CHAPTER 4:MOBILE PHONE SOFTWARE USER MANUAL
8MOBILE PHONE SOFTWARE USER GUIDE 104
8.1 iPhone application software 104
8.2 Android application software 114
8.3 Using WAP+3G Connection 125
APPENDIX :DYNDNS SITE REGISTRATION 128
APPENDIX :SPECIFICATION 132

User’s Manual | 6

7 | Chapter 1 : DVR User Manual
1GETTING STARTED
1.1 Checking Supplied Items
Makesure that you have the following items supplied with your DVR. If any of these items are missing or damaged, notify your
vendor immediately. Keep the packing utilities for moving or storage purposes afterwards.
Items
Photo
Quantity
User Manual
(DVR & Software)
Quick Start Guide
1 Set
1 Set
CD (Manual & Software)
and Rubber Mount
1 Set
1 Set (4 Pieces)
12V DC Adaptor
Power Cable
1 Set
IR Remote Controller
1 Set
USB Mouse
1 Set

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Ground Screw
1 Set
(1piece QVS Rear /
1piece )

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1.2 Connecting Peripheral Device
This section describes howtoconnect peripheral devices efficiently to the DVR.
Install the DVR on flat surface. If required, attach a rubber mount for installation. If a 19-inchrack is used with 1.5U Height
case, it is recommend to install the system on a shelf and use 2.5~3U (1U=1.75 inch or 4.45 cm) space for proper ventilation.
[8CH (W)360x(H)66x(D)380mm]
[16CH (W)360x(H)66x(D)380mm]
NOTE
Install the system in a location with good ventilation to prevent overheating.
WARNING !
When connecting power cord to the system, it is strongly recommended first to plug the power cord to
the system and then plug the other side of power cord into the wall AC socket.

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1.3 System Startup and Shutdown
1.3.1 System Startup
After connecting peripheral devices such as cameras, monitors and a mouse to the DVR, power up the DVR by connecting
DC12V 6.67Aadaptor to the power jack on the rear panel. The boot log will display as shown below. Please wait until the boot
process completes.
Login with ‘User Name’at the login window which will appear as shown below.
There is only oneAdministratorAccount configurable inthe DVR system. It is assigned with an unchangeable User ID marked
as ‘admin’. The default password is empty(No Password).Administrator account has full access to the DVR and its
configurable parameters. TheAdministratorAccount also has the ability to create new users and to assign rights to the new
user accounts. Those new users created by ‘admin’account can also login with a specific password set by ‘admin’account.
NOTE
Do not forget the administrator’s password that was set for the first time. In case the password is lost,
contact your vendor.
NOTE
The mouse is included. In case you need to replace it, it is highly recommended to choose well-known
major brands such as DELL, MICROSOFT, LOGITECH, or SAMSUNG.

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1.3.2 System Shutdown and change password
Click the Shutdown button and input password on pop-up to power off the DVR.
The default password for ‘admin’account is none. Therefore, just click ‘Enter’button on the dial pad. If you changed the
password for ‘admin’account, please type in the changed password to login.
NOTE
User can type in the password using the virtual keyboard or the numeric buttons on the IR remote
controller.

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2EXPLANATION FOR EACH FUNCTION
2.1 Front Panel
[4/8/16CH with DVD±RW (W)360x(H)66x(D)380mm]
No.
Buttons
Functions
1
Fast Rewind Button
Forward Playback : Decrease the speed /
Reverse Playback : Increase the speed
2
Forward & Backward Play /
Pause Button
Forward play & Backward Play (Long Press) /
Pause (Short Press)
3
Fast Forward Button
Forward Playback : Increase the speed /
Reverse Playback : Decrease the speed
4
Search
Go to search mode
5
Book-Mark /
Instant Play (Press and hold)
Book-Mark /
Used to initiate Instant Reverse Playback
6
Instant Record /
Call Monitor (Press and hold)
Emergency Recording /
Used to display full screen video of a selected spot out channel
7
PTZ
I-backup (Press and hold)
Bring up PTZ Camera control /
Used to initiate instant back up
8
Mode
Freeze(Press and hold)
Change screen mode /
Used to initiate Freeze function
9
USB Port
USB port (Ver. 2.0) for mouse operation and backup device or F/W
update
10
LED Indicator
Indicates system status
Power, Record, HDD and Remote Control
11
Menu
Exit
Open system menu /
Return to previous mode
12
Enter Button
Select value or setting
13
Direction Button
Move to the direction that user wants to select
14
DVD±RW
DVD±RW : Open to use a pre-installed DVD±RW(Option)
NOTE
I- Backup (Instant Backup)
In playback mode, the user can press the “I-backup” button on the frontal keypad to configure both “start” and
“End”time. Once the “Start”and “End”time is set, click the “Start”button to start the backup process.

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2.2 Rear Panel
[8CH (W)360x(H)66x(D)380mm]
[16CH (W)360x(H)66x(D)380mm]
No.
I/O
Functions
1
VIDEO-IN
Camera Input from CH1 upto CH16 (Auto-detect NTSC/PAL)
2
LOOP OUT
Loops through output from CH1 upto CH16
3
VIDEO OUT
Composite Output
4
SPOT O UT
Progra mmable digital spot output
5
AUDIO OUT
Audio out 1 (Blue) : Main audio output (amplifier)
Audio out 2 (Green) : Two-way Audio output
6
MIC IN
Microphone input
7
VGA
D-sub 25pin VGA Output
8
HDM I
True HDMI Output
9
USB
2.0 USB ports (mouse, backup, F/W update)
10
Ethernet
Gigabit Network port (10/100/1000)
11
RS-232C
Serial port for external devices
12
PTZ / KEYBOARD
2 x RS-485 for PTZ cameras and keyboard controller
13
ALARM IN
Alarm Input
14
Alarm Output
Alarm output (2 relay output and 2 TTL outputs)
15
AUDIO IN
Audio input (amplifier)
16
Power On / Off Switch
Power switch On/ Off
17
POWER
Main power supply connection (Default : 12 V, 6.67A)
NOTE
Carefully check whether the specification of the peripheral devices matches the DVR’s specification.

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2.3 IR Remote Controller
In order to use IR Remote Controller, the ID of the IR Remote Controller must be same as the ID of the DVR.
(Default ID # for DVR and IR Remote Controller is “1”.)
If you have more than two DVRs, you are able to control them individually with just one remote controller by setting up
‘Remote ID’. (The Remote ID is adjustable from ‘1’up to ‘8’.)
The function buttons of the IR Remote Controller are as below.
No.
Functions
1
Instant (Emergency) Recording Button
2
Numeric Button
3
Auto-Sequence Button on Live Display Mode
4
Freeze Button
5
Call Monitor Button
6
Channel Selection Button
7
Instant Playback Button
8
Search Button
9
OK (Select) Button
10
Audio Mute Button
11
Playback Button on Search Mode
(Fast Backward/Playback/Stop/Fast Forward)
12
Exit Button
13
Display Mode Button
14
Zoom Button
15
Bookmark Button
16
Zoom In & Out Button
17
Backup Button
18
PTZ Button
19
Direction Button (Up/Down/Right/Left)
20
Menu Button
21
ID Select Button (DVR1 ~ DVR8)

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3OPERATION
3.1 User Log-in
Check the power connection. The system can be used after power-on.
The DVR has various setting categories. The administrator can set the system password and <User> to prevent unauthorized
changes to setting values and alteration of recorded file.
Enter the <Admin> or <User> password which had been set by using the virtual keyboard.
NOTE
1) <LOGIN> window will be permanently displayed in monitor as above picture until user logs in with the
right ID and password.
2) If it is set asAuto Log-In, DVR does not require LOG-IN. (Please refer to 4.1.2 User.)

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3.2 Quick Startup Wizard
Quick StartupWizard is specially designed to make it much easier for the major DVR settings such as Time/Date setup,
Record setup, Network setup and Quick setup. When the DVR boots up, the Quick Startup Wizard operates automatically. It
can be disabled by setting in the main menu.

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3.3 Live Display Mode
3.3.1 Full HD(1080p) Live Display
Full HD Live Display can be supported in live mode by using its HDMI and VGAoutput.
NOTE
In playback mode, the maximum resolution is 960x480 / 960x576(NTSC/PAL).
<Full HD Live Display>
3.3.2 Automatic Long Reach (Built-in 4CH)
The adjustable 4CH built-in Long Reach VideoAmplifier enables to extend the distance coverage upto 900m between
camera and DVR. (From CH1 to CH4 only)
NOTE
Click to enable/disable Looping level control for very video quality by install condition. When Long reach
are enabled by distance, it may effect on video looing output

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3.3.3 Channel Selection
CH selction can be done byCH1~CH16 buttons and display mode can be changed by MODE button.
The live images can be displayed on real-time in 1, 4, 9, 16 screen.Whenever the left/right arrow button on the front panel or
IR remote controller is pressed, the screen will be sequentially changed.
[1 Ch] [4 Ch]
[9 Ch] [16 Ch]
To select channel by mouse, click target channel to display in full screen live mode. Return to previous display mode is click
the screen again. Pop-up menu will be displayed by rightmouse click.
NOTE
To properly select a channel using the mouse, the user is required to perform a slow and clear click of the
left mouse button.

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3.3.4 Icons
The live mode display’s icons or messages will be indicated on the screen to indicate the system mode or status.
Below are the icon categories that are indicated on the monitor.
Icon to be shown
at Left-upper corner on each channel screen
Icon to be shown
at Left-bottom corner on full screen.
Continuous Recording
Sequence display on
Motion Detection Recording
Digital zoom on
Sensor Activating Recording
Audio Channel
Continuous+ Motion Recording
Continuous + Sensor Activating
Recording
Motion Detection + Sensor Activating
Recording
Continuous + Motion Recording + Sensor
Activating Recording
Emergency Recording
The sliding menu for display will be appeared when mouse cursor move into bottom and right click of mouseenale to access
pop-up-menu.

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Red Circle icon button means “instant (emergency) recording”, which is useful to urgently start recording. In
emergency recording, the system follows the panic record settings. The default settings for panic record is 30(25)FPS @
960x480(576) Resolution for all channels. If you want to change the panic record settings for each channel, please go to
RECORD Panic Record.
Joystick icon button means “PTZ”mode, which is useful to instantly switch to PTZ control. In PTZ mode, user can
move pan/tilt and zoom-in/out by moving the mouse pointer, like a virtual joystick.
User can click the right-forwarded arrow button to automatically playback the latest video clip.
Circle icon button means the HDD usage percentage by video recording. If it shows 60%, then 60% of HDD space
has been used up for recording.
NOTE
If you cannot find any colored-mark in the top right corner of the live screen mode, then it means that the
system does not record any image. In this case, you need to check recording schedule or camera of the
main setup menu.
3.3.5 Pop-up Menu
User can click the right button of the mouse to pop up sub-menu as shown below.
When “SEQUENCE”is selected, icon is shown on the bottom right corner of the screen, and display screen will
be sequentially changed.
When “ZOOM”is selected on full screen mode, digital zoom function is activated and icon is shown and zoomed
area will be displayed on the bottom right corne. In zoom pop-up menu, the user can move a yellow box by using the mouse
to drag in the desired area of the camera to zoom. In order to go back to live display mode, please click “Zoom”again.