Hinkley NEO 905452FMW-LDD User manual

CEILING FAN INSTRUCTION MANUAL
INDOOR / OUTDOOR LED FAN
52" NEO™
DC
DC MOTOR LED
PAIR WITH HINKLEY APP
HINKLEY
DOWNLOAD ON APP STORE or GOOGLE PLAY
CONTROL

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MAKE YOUR EXPERIENCE WITH HINKLEY A POSITIVE ONE.
This manual contains complete instructions for the
installation and operation ofthis fan. It has been
designed to make the installation process as easy as
possible. If you are unfamiliar or uncomfortable with
wiring, please contact a qualified electrician. If you
need additional assistance or have any questions,
please reach out to us.
For warranty information,visit hinkley.com.
> [e-mail]
> 800.HINKLEY
> LET’S SEE THAT HINKLEY STYLE @HINKLEY
#HINKLEYSTYLE
WE WANT YOU TO LOVE YOUR NEW FAN

WARNING:
Read and follow these instructions carefully and be mindful of all warnings shown throughout.
©2022 Hinkley Lighting, Inc. |hinkley.com |01
TABLE OF CONTENTS
02 GENERAL INSTALLATION & OPERATING
INSTRUCTIONS
03 IMPORTANT SAFETY PRECAUTIONS
03 TOOLS & MATERIALS REQUIRED
04 UNPACKING YOUR FAN
05 PREPARATION
05 INSTALLING THE HANGING BRACKET
06 HANGING THE FAN
07 ELECTRICAL CONNECTIONS
08 16
FINISHING THE INSTALLATION
08 INSTALLING THE MOTOR HOUSING
09
09
10
12
14
14
15
15
INSTALLATION OF THE BLADES
INSTALLING THE LED ASSEMBLY
INSTALLING THE WALL CONTROL
OPERATION
CARE AND CLEANING
TROUBLESHOOTING
ENERGY GUIDE
SPECIFICATIONS
HINKLEY APP / WIFI
BOND APP
17

GENERAL INSTALLATION & OPERATION INSTRUCTIONS
02 |hinkley.com
1
2
3
4
5
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7
8
9
10
11
12
13
14
To ensure the success of the installation, be sure to read the instructions and review the diagrams thoroughly before beginning.
To avoid possible electric shock, be sure electricity is turned off at the main power box before wiring. All electrical connections
must be made in accordance with local codes, ordinances and/or the National Electric Code. If you are unfamiliar with the
methods of installing electrical wiring and products, secure the services of a qualified and licensed electrician as well as
someone who can check the strength of the supportive ceiling members and make the proper installation(s) and connections.
WARNING: To reduce the risk of fire, electric shock, or other personal injury, mount fan only on an outlet box or supporting system
marked acceptable for fan support of 35 lbs (15.9 kg) or less and use mounting screws provided with the outlet box. Most outlet
boxes commonly used for the support of lighting fixtures are not acceptable for fan support and may need to be replaced.
Consult a qualified electrician if in doubt.
Make sure that your installation site will not allow rotating fan blades to come in contact with any object. Blades should be at least
7 feet from floor.
Blades should be attached after motor housing is hung and in place. Fan motor housing should be kept in the carton until ready
to be installed to protect its finish. If you are installing more than one ceiling fan, make sure that you do not mix fan blade sets, as
each blade is part of a weighted set.
After making electrical connections, spliced conductors should be turned upward and pushed carefully up into outlet box. The
wires should be spread apart with the common conductor and the grounding conductor on one side of the outlet box, and the
"HOT" wires on the other side.
Electrical diagrams are for reference only. Light kits that are not packed with the fan must be UL listed and should be installed
per the light kit's installation instructions.
After fan is completely installed, check to make sure that all connections are secure to prevent fan from falling and/or causing
damage or injury.
The fan can be made to work immediately after installation - the bearings are adequately charged with grease so that, under
normal conditions, further lubrication should not be necessary for the life of the fan.
To operate the reverse function on this fan, press the reverse button while the fan is running.
CAUTION: Do not ingest battery - Chemical bum hazard. Keep new and used batteries away from children.
The remote control supplied with a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe
internal bums in just 2 hours and can lead to death.
If the battery compartment does not close securely, stop using the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

IMPORTANT SAFETY PRECAUTIONS
TOOLS &MATERIALSREQUIRED
WARNINGS:
•PHILLIPS SCREWDRIVER
•FLAT SCREWDRIVER
•WRENCH OR PLIERS
•WIRE CUTTER
•STEPLADDER
•WIRINGSUPPLIES AS REQUIRED BY
ELECTRICAL CODE
|hinkley.com |03
• Disconnect power by removing fuse or turning off circuit breaker before installing the fan and/or optional lighting.
• Support directly from building structure.
• To reduce the risk of fire, electric shock or personal injury, mount to outlet box marked "acceptable for fan support" and use mounting
screws provided with the outlet box. Most outlet boxes commonly used for the support of lighting fixtures are not acceptable for fan
support and may need to be replaced. Consult a qualified electrician if in doubt.
• Do not use an incandescent light dimmer. Do not use this fan with any transformer type fan speed control device.
• To reduce the risk of personal injury, do not bend the blade arms when installing them, balancing the blades or cleaning the fan.
Do not insert any object(s) between rotating fan blades.
NOTE:
The important precautions, safeguards and instructions appearing in this manual are not meant to cover all possible conditions
and situations that may occur. It must be understood that common sense, caution and carefulness are factors which cannot be
built into this product. These factors must be supplied by the person(s) installing, caring for and operating the unit.
©2022 Hinkley Lighting, Inc.

Fan Motor
*Remove rubber shipping supports
around motor, if applicable. Save
the screws.
UNPACKING YOUR FAN
UNPACK YOUR FAN AND CHECK THE CONTENTS.
04 |hinkley.com
• Do not discard the carton. If warranty replacement or repair is ever necessary, the fan should be returned in original packing.
Remove all parts and hardware. Do not lay motor housing on its side, or the decorative housing may shift, be bent or damaged.
• Examine all parts. You should have the following:
NEO PACKAGE CONTENT
1 Blade Set of 3
3
Blade Support Plates
4
Mounting Bracket
2
6
5
8
9
10
9
NOTE: Design of parts shown above may look slightly different for
your specific model of fan.
16W LED Assembly
Motor Housing
Receiver (pre-installed)
7Polycarbonate Shade
Bracket Mounting Hardware
(wood screws, screws, lock washers,
star washers, flat washers, wire nuts),
Blade to Motor Screws and Rubber
Washers,
Balance Kit,
Safety cable hardware
(wood screw, flat washer)
Hardware Bag
MH905452Fxx
980014FWH-R
CWT905452
AP905452Fxx
GL905452PY
x
x
MP905452Fxx
In Hardware Bag
BL905452Fxx
XX=FAN FINISH
Cradle B (for flat wall use only)
Cradle A, Wall Plate, Face Plate,
2 Mounting Screws,
Wall Control w/2032 Battery,
8
9
+
3
16
7
2
4
5

PREPARATION
INSTALLING THE HANGING BRACKET
PREPARATION:
Parts identification on assembled fan.
1
2
3
|hinkley.com |05
Fig. 1
Verify you have all parts before beginning the
installation. Check foam insert closely for missing
parts. Remove motor from packing. To avoid
damage to finish, assemble motor on soft padded
surface or use the original foam inset in motor box.
DO NOT LAY MOTOR HOUSING ON ITS SIDE AS
THIS COULD RESULT IN SHIFTING OF
MOTOR IN DECORATIVE ENCLOSURE.
CAUTION: To avoid possible electrical shock, be sure electricity is
turned off at the main power box before wiring. All wiring must be
in accordance with National and Local Electrical Codes and the
ceiling fan must be grounded as a precaution against possible
electric shock.
Locate ceiling joist where fan is to be mounted, being sure
location agrees with the requirements in the minimum
clearance section of this guide. Wood joist must be sound
and of adequate size to support 35 lbs. (See Page 1, Items
3 and 4).
If not already present, mount a UL listed outlet box marked
"suitable for fan support" following the instructions provided
with the outlet box. The outlet box must be able to support
a minimum of 35 pounds.
Attach mounting bracket to outlet box using screws provided
with the outlet box.
Blade
Light kit
Motor housing
Mounting
bracket
Screws
Outlet box
©2022 Hinkley Lighting, Inc.

HANGING THE FAN
06 |hinkley.com
INSTALLATION OF SAFETY CABLE SUPPORT
Attach the wood screw and the flat washer to the ceiling joist as
shown (do not fully tighten). Slide the cable clamp onto the safety
cable from the fan. Loop the safety cable around the wood screw
that was just attached to ceiling joist. Feed the end of the cable
into the clamp and pull as much cable through as possible. Firmly
tighten screw in the clamp. Cut off excess cable. (Fig. 2)
You are now ready to make the electrical connections.
REMEMBER to turn off the power. Follow the steps below to hang
your fan properly.
Carefully lift fan motor assembly (without the blades) into position
by hanging the motor assembly onto the hook from the ceiling
adapter plate allowing it to hang freely. (Fig. 1)
Safety cable clamp
Wood ceiling joist
Safety cable loop
Wood screw and washer
Safety cable
Outlet box
Fig. 1
Fig. 2
Hook

07
|hinkley.com
ELECTRICAL CONNECTIONS
REMEMBER -Turn off the power! NOTE - Control must be installed
within 30 feet of fan.
WARNINGS: Check to see that all connections are tight, including
ground, and that no bare wire is visible at the wire nuts, except for
the ground wire.
CAUTION: To reduce the risk of electric shock, this fan must be
installed with an isolating wall control/switch.
1. For best performance, make sure the Black Antenna and WIFI
Antenna, on the end of the receiver, remains extended and not
tangled with any of the electrical wires.
2. Connect the wiring from the ceiling to the receiver unit. (Use the
2 wire bundle on the receiver.) Secure with supplied wire nuts.
Connect the BLACK building supply wire to the BLACK receiver
wire.
Connect the WHITE receiver neutral wire to the WHITE building
neutral wire.
Connect the COPPER building ground wire to the 4 YELLOW /
GREEN ground wires from the fan and receiver.
YELLOW / GRN (hanger bracket)
Receiver
Fan
Outlet box
Ceiling
WH (AC IN)
GROUND
WH
BLK
BLK (AC IN)
YELLOW / GRN
YELLOW / GRN
WHITE (For light)
RED
RED
YELLOW
YELLOW
GRAY
GRAY
WHITE
BLACK
WHITE
BLUE
BLUE (For light)
YELLOW / GRN (downrod)
Fig. 1
©2022 Hinkley Lighting, Inc.

08 hinkley.com
|
FINISHING THE INSTALLATION
1
2
3
4
Remove two of the four fan motor mounting screws from
the mounting bracket and loosen the other two screws.
Remove the fan motor from the mounting bracket hook, and
while holding the fan motor under the mounting bracket.
Place the key holes on top of the fan motor over the two
screws previously loosened from the mounting bracket.
Turn the fan motor until the fan motor locks in place at the
narrow section of the key holes.
Securely tighten the two mounting bracket mounting screws
previously loosened and the two previously removed.
Mounting
bracket
Motor
housing
Fig. 1
Fan motor
Fan motor
Fig. 1
Screws
Screws
1
2
3
4
Remove one of the four motor housing mounting screws
from the fan motor and loosen the other three screws.
While holding the motor housing under the fan motor.
Place the key holes on the motor housing over the three
screws previously loosened from the fan motor. Turn the
motor housing until the motor housing locks in place at the
narrow section of the key holes.
Securely tighten the three mounting bracket mounting screws
previously loosened and the one previously removed.
INSTALLING THE MOTOR HOUSING

WARNING: Before starting installation, disconnect the power by
turning off the circuit breaker or removing the fuse at fuse box.
Turning power off using the fan switch is not sufficient to prevent
electric shock.
While holding the LED assembly under your fan, make the
polarize plug connections: (Fig. 2)
- White to white
- Black to black
Raise glass LED assembly against light kit mounting plate
and secure it to the fan by turning the LED assembly
clockwise until snug. DO NOT OVERTIGHTEN.
Restore power and your light kit is ready for operation.
WARNING: To reduce the risk of personal injury, do not bend the
blades while installing, balancing the blades, or cleaning the fan.
Fasten blade to motor with provided blade support plates
and screws. Repeat procedure for remaining blades. Make
sure screws are TIGHT! Loose motor screws can contribute
to unnecessary hum or wobble during operation.
INSTALLATION OF THE BLADES
INSTALLING THE LED ASSEMBLY
|hinkley.com |09
1
2
3
1
Fig. 1
Fig. 1
Screws
Blades
Blade support plates
Light kit
mounting plate
LED assembly
Wire connectors
©2022 Hinkley Lighting, Inc.

10 |hinkley.com
INSTALLING THE WALL CONTROL
Fig. 1
REMEMBER to turn off the power before you begin.
NOTE - Secures to any surface or application: flat wall, single gang
box, multi gang box.
1
2
3
4
Option 1. Flat Surface Installation
Select a desired location. Use the wall plate to mark the
location of the mounting holes. Plastic wall anchors or
mounting screws are needed for this application. (Fig. 1)
Seat the cradle B into the wall plate. Secure the wall plate
to the wall using the provided hardware.
Snap the face plate cover onto the wall bracket.
Remote transmitter will be held in place with built in magnets.
Remove the existing wall plate and the old switch from the
wall outlet box.
Seat the cradle A into the wall plate. (Fig. 2)
Connect the black lead wires from the switch in the cradle A
to the black wires in the switch box. Hot input wire to one of
the cradle A switch leads. Power lead to the fan is connected
to the remaining switch lead.
Connect the wall plate/cradle A assembly to the wall outlet
box using the supplied hardware.
Snap the face plate cover onto the wall bracket.
Remote transmitter will be held in place with built in magnets.
1
2
3
4
5
6
Option 2. For single gang box
Transmitter
Face plate
Wall plate Cradle B
Wall
Plastic
anchor
Fig. 2
Outlet box
Transmitter
Face plate
Wall plate
Cradle A
HIRO Control System

|hinkley.com |11
Fig. 3
Remove the existing wall plate and old switch from the wall outlet box. (Fig. 3)
Connect the black lead wires from the switch in the cradle A to the black wires in the switch box. Hot input wire to one of the cradle
switch leads. Power lead to the fan is connected to the remaining switch lead. (Fig. 4)
Attach the cradle A to the wall switch box using the supplied hardware.
Attach the multi-gang faceplate to the switch set in the wall outlet box. Cradle A of Hinkley switch will fit in any standard decora
face plate.
Remote transmitter will be held in place with built in magnets.
1
2
3
4
5
Option 3. Multi Gang Wall Switch Box Installation
Outlet box
Face plate
Switch
Fig. 4
Outlet box
Transmitter
Face plate
Cradle A
HIRO Control System
©2022 Hinkley Lighting, Inc.

12 |hinkley.com
OPERATION
Your DC brushless motor is equipped with
an automatically learned type remote control.
There is no frequency switches on the
receiver or transmitter. The fan can start to
use once the pairing process is done.
Remove the panel from the transmitter and
then install one 2032 battery (included). You
need to use a coin to open or close the battery
cover. To prevent damage to transmitter,
remove the battery if not use for long periods
of time (Fig. 1)
Fig. 1
Fig. 2
Signal light
ON
OFF
Pairing Process
NOTE: If installing/pairing more than
one fan in an area, the power must be
disconnected from all fans except the
one fan being paired.
With the fan’s power off, restore power to
the fan. Press and hold “ ” button for about
5 seconds and release. If optional light kit is
installed, the light kit will flash three times
and the motor spin up for 10 seconds on low
speed. The fan has completed the pairing
process with the wall control and is ready
for use.
NOTE: A single fan can be controlled with as
many as 3 wall controls in one room. Every
control will need to repeat the pairing
process based on instructions above and
all controls must be within 30 feet of the fan.
1
2
3
4
5
button:
Press this button and release instantly
to turn on or off the light.
button:
Press and hold to dim or brighten
lights to the desired level and release.
button:
Press this button to set fan wind
direction up or down.
button:
Press button for turn on and setting
1-6 fan speed.
button:
Press this button to turn the fan off.
Signal light (Fig. 2)
6
WARNING: Chemical Burn Hazard.
Keep batteries away from children.
This product contains a lithium button/coin
cell battery. If a new or used lithium button
/coin cell battery is swallowed or enters the
body, it can cause severe internal burns
and can lead to death in as little as 2 hours.
Always completely secure the battery
compartment. If the battery compartment
does not close securely, stop using the
product, remove the batteries, and keep it
away from children. IF you think batteries
might have been swallowed or placed inside
any part of the body, seek immediate medical
attention.
The batteries shall be disposed of properly,
including keeping them away from children;
Even used cells may cause injury.
HIRO Control System

|hinkley.com |13©2022 Hinkley Lighting, Inc.
Fig. 3 Fig. 4
SUMMER MODE
(COUNTERCLOCKWISE DIRECTION)
WINTER MODE
(CLOCKWISE DIRECTION)
1
2
Summer Mode (forward):
A DOWNWARD airflow creates a cooling effect as shown in Figure 3. This allows you to set your air conditioner on a warmer setting
without affecting your comfort.
Winter Mode (Reverse):
An UPWARD airflow moves warmer air off the ceiling area as shown in Figure 4. This allows you to set your heating unit on a cooler
setting without affecting your comfort.
Summer Mode and Winter Mode Operation

14 |hinkley.com
CARE AND CLEANING
TROUBLESHOOTING
CAUTION:
Switch off power supply before carrying out any of these checks.
PROBLEM SOLUTION
Periodically it may be necessary to re-tighten blade to blade arm screws or blade arm to motor screws to prevent clicking or humming
sound during operation. This is especially true in climates with broad temperature and humidity ranges.
When dusting the blades, you must support the blade to prevent bending - no pressure should be applied to the blades. If you experience
any flaws in the operation of your fan, please check the following points.
FAN WILL
NOT START
FAN SOUNDS
NOISY
FAN WOBBLES
1. Check circuit fuses or breakers.
2. Check wall control LED indicator light. If LED is not illuminated when pushing a button, it is not transmitting a
signal. Please check battery, power to wall control/circuit breaker and all electrical connections.
3. Assure there are no more than 2 fans operating on a circuit through the wall control. Assure that there are no
more than 12 fans operating on a circuit through an on/off wall switch or a breaker (not through a wall control).
4. Assure that the fan in within range of the WiFi (150 ft.) or wall control (30 ft.).
1. Allow a 24-hour "breaking-in" period. Most noise associated with a new fan will disappear during this time.
2. Make sure all motor housing screws are securely fastened.
3. Make sure the screws that attach the fan blade to the fan are tight.
4. Make sure your ceiling box is secure and rubber isolator pads are used between the mounting bracket and outlet
box.
1. Check that all blade to motor and blade arm screws are secure.
2. If the blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight
and possibly result in smoother operation.
3. Make sure the mounting plate is securely fastened to the ceiling outlet box.
4. Make sure ceiling box is secure.

|hinkley.com |15
©2022 Hinkley Lighting, Inc.
ftc.gov/energy
• The higher the airflow, the
more air the fan will move
• Airflow Efficiency: 172 Cubic
Feet Per Minute Per Watt
Airflow
4,303
Cubic Feet Per Minute
• Based on 12 cents perkWh and 6.4 hours use perday
• Your cost depends on rates
• Energy Use: 25 Watts
and use
$
3
$
34
Cost Range of Similar Models (19” – 84”)
$7
Estimated
Yearly Energy Cost
All estimates based on typical use, excluding lights
Airflow Shown Is a Weighted Average of High and Low Cubic Feet per Minute Based on Close to Ceiling
ENERGY GUIDE SPECIFICATIONS
AVERAGE PERFORMANCE AND ENERGY INFORMATION
1613
6677
36.6 2.6
183 623
PERFORMANCE
SPECIFICATIONS
STANDARD
HIGH SPEED LOW SPEED
Airflow (CFM)
Energy Use (Watts)
Airflow Efficiency (CFM/W)
Energy Costs (Yearly)
Amps
0.31 0.02
RPMs
0 0
7
$
1
$

16 |hinkley.com
DOWNLOADING THE HINKLEY APP
SCAN FOR ADDITIONAL DETAILS
HINKLEY APP INSTRUCTIONS:
In addition to the included wall control, you can control
your Hinkley fan through the Hinkley app.
• To use the Hinkley app, download it for free from the
App Store or Google Play.
• Open the Hinkley app where you will be prompted to
create an account.
• Enter all necessary information to create an account.
• After account is created you will receive a verification
code email to finish setting up the Hinkley app (Check
spam folder if email is not received.)
• Confirm Bluetooth is enabled to allow the fan and
Hinkley app to connect to each other.
• Click add a device on the home screen and select
desired fan.
• The Hinkley app will then have you enter in WiFi name
and password.
• Click done on the Hinkley app to complete connecting
the fan.
• The Hinkley app will have options on the main screen
for fan speeds, dimming and setting timers.
• Scan the QR code below for more information on the
Hinkley app opperation.

SMART BY BOND
How to correct "Fan paired to wrong transmitter" on Smart by
Bond fans supporting multiple transmitters:
a) Open the Bond Home app.
b) Tap on the Fan you want to modify.
c) Tap the settings icon in the upper right corner.
d) Scroll down and tap "Manage Remotes".
e) Delete just the remotes in question; or, use the triple-dot menu
and select "Forget all remotes".
f) Tap "Learn a new remote".
g) Follow on-screen prompts to (re) learn the desired remotes into
the fan.
a) Turn mains power OFF to all fans.
b) Turn mains power ON only for the fan needing code correction.
c) Within 15 seconds of turning on, hold down the Speed 1 button
on any compatible transmitter for 20 seconds.
d) The fan light should blink 5 times and may spin up on low speed
for 10 seconds.
e) Wait 10 seconds.
f) Hold down the Power button on the transmitter you wish to pair.
The fan light should flash three times and the motor spin up for
10 seconds on low speed.
g) If you were using the fan on Wi-Fi, you will need to reconnect to
Wi-Fi.
•Smart Phone Method (recommended)
•Factory Reset Method
a) Turn mains power OFF to the fan.
b) Turn mains power back ON on the fan.
c) Hold down the Power button on the transmitter for 5 seconds,
until the fan light flashes 3 times.
d) Repeat steps a--c above 4 more times.
e) The fan's memory is now totally overwritten, and it has forgotten
all other remotes.
•Brute Force Method
https://bondhome.io/app
HINKLEY SMART FAN OPTIONS:
In addition to the included wall control, you can control your Hinkley
fan through the Bond app.
•To use the app, download it for free from the App Store or Google
Play.
• Open the app to create your account. You can also login with
your Facebook or Google account.
• Next, set up a WiFi connection. You will need the SSID and WiFi
password for the network you want to connect to.
• You will receive a prompt to choose the finish of your fan and
name your fan device.
• The app will walk you through the main screen and show you
how to change fan speeds, dim the light, set timers or utilize
breeze mode.
NOTE: Maximum of 2 fans can operate on a circuit through the
wall control. Maximum of 12 fans can operate on a circuit through
an on/o switch or breaker when utilizing the app for the fan
control (without the wall control in the circuit).
©2021 Hinkley Lighting, Inc. |hinkley.com |19

18 |
HINKLEY IS PROUD TO PROVIDE YOU WITH CEILING FAN
PRODUCTS THAT ENHANCE YOUR SPACE WITH COMFORT,
PURPOSE AND STYLE. AS A FAMILY COMPANY, WE ARE
COMMITTED TO DESIGN, PERFORMANCE AND QUALITY,
AND WHAT’S IMPORTANT TO YOU IS PARAMOUNT TO US.
FOR A COMPLETE ASSORTMENT OF OUR PRODUCTS AND
SOURCE BOOKS, VISIT HINKLEY.COM.