Hisense XClass User manual

Quick Setup Guide
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it for future reference.
English
ES-Y218721-1

Copyright statement
© 2021 Hisense Company Ltd. and Comcast Corporation (“Comcast”). All Rights
Reserved.
All material in this Quick Setup Guide is the property of Hisense Company Ltd.
and Comcast and their subsidiaries, and is protected under the laws of the US and
international copyright and/ or other intellectual property laws. Reproduction or
transmission of the materials, in whole or in part, in any manner, electronic, print,
or otherwise, without the prior written consent of the Hisense Company Ltd. and
Comcast is a violation of the rights of Hisense Company Ltd. and Comcast under the
aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in
whole or in part, in any manner, electronic or otherwise, whether or not for a charge or
for other or no consideration, without the prior written permission of Hisense Company
Ltd. and Comcast. Requests for permission to store, reproduce, transmit or distribute
materials may be made to one of the following addresses:
USA:
Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024
Comcast Corporation, One Comcast Center, 1701 JFK Blvd., Philadelphia, PA 19103
Hisense, and any and all other Hisense product names, logos, slogans or marks are
registered trademarks of Hisense Company Ltd. and its subsidiaries. XClass TV, the
“X” design, and all other Comcast product names, logos, slogans or marks are the
trademarks of Comcast. All other trademarks are the property of their respective
holders.
Disclaimer
Disclaimer: Subscriptions or other payments may be required to access content
through some applications. Some or all of the included or downloaded application
services in this device may not function depending on the Internet connection,
local limitations of included applications or other reasons outside of Hisense’s
and/or Comcast’s control. HISENSE AND COMCAST EXPRESSLY DISCLAIM
RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT
ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS
OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE,
WARRANTY OF NON-INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing
and using this device, you accept such Disclaimer without any claim on Hisense and/or
Comcast at any time.

1
Table of Contents
What's in the box ............................................................................................................3
Getting started................................................................................................................4
Step 1. Attach stand or mount....................................................................................4
Step 2. Connect devices to your TV ..........................................................................6
Step 3. Get your remote ready...................................................................................9
Step 4. Power on the TV..........................................................................................11
Step 5. Set up your TV.............................................................................................11
Step 6. Enjoy your TV! ............................................................................................12
Troubleshooting ...........................................................................................................13
Product specications...................................................................................................14
Certication and compliance ........................................................................................15
This Quick Setup Guide supports the following models:
43A6GX/50A6GX

2
Congratulations on the purchase of your Hisense XClass TV! To learn more about all
things Hisense, contact us using the support info below. To learn more about XClass
TV’s privacy practices, please use the below link to view our privacy policy.
The model and serial number of the TV is located on the back or side of the TV. We
recommend that you record this information if you ever need service.
Disclaimer: This Quick Setup Guide is intended as a general guideline to
help you set up your TV. Images throughout this document are for illustrative
purposes only and may differ from the actual product.
Country Customer
Care Center
Hisense
Support Page
Device
Registration
XClass TV
Privacy
Policy
U.S.A • Phone: 1-888-
935-8880
• Hours of
Operation:
Monday - Friday: 9
AM to 9 PM EST
Saturday -
Sunday: 9 AM to 6
PM EST
• Service Email:
Service@hisense-
usa.com
http://www.
hisense-usa.com/
support/
http://www.
hisense-usa.com/
support/register
http://www.
xclasstv.com/
privacy/policy

3
What's in the box
Your Hisense XClass TV comes with the following items:
● TV ● Quick Setup Guide (this document)
● 1 set of AAA (1.5Vcc) batteries ● 2 base stands
● Remote control ● Important safety information and warranty card
● Power cord
● 4 screws (M4x16 for 43” TVs)
4 screws (M4x12 for 50” TVs)
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL
of the foam in the box.
You will also need the following items (which are not included) to set up your TV:
● Wireless router for Internet connectivity
● Phillips screwdriver to secure the TV stand
● HDMI and other types of cables to connect external devices to the TV
● Optional: Wall mount and screws to mount the TV on the wall
· Please check foam for accessories before discarding.
· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
· Antes de desechar la espuma, asegúrese de retirar todos los accesorios.

4
Getting started
Step 1. Attach stand or mount
Before using your TV, attach your TV stand or mount it on the wall.
CAUTION:
• Disconnect the AC power cord before installing a stand or a wall mount bracket.
• The LED display on your TV is fragile. Make sure the TV screen is not scratched or
damaged by hard objects or from pressure.
• After the installation is complete, make sure the TV is steady on a table or firmly
attached to a wall mount before removing all protective film, if any.
Attach the TV stand
To attach the TV stand legs to your TV:
1. Carefully place your TV face down on a clean, soft and at surface.
2. Insert the TV base stands into the bottom slots on your TV.
3. Use the screws provided to secure each leg tightly.
Screws:
M4×16 (43")
M4×12 (50")
Base stand

5
Bracket
(not included)
Screw
(not included)
Spacer
(not included)
Before you begin the third-party manufacturer instructions, be sure to do the following
things:
Attach the wall mount bracket (not included)
CAUTION:
• Follow instructions provided with the wall mount bracket. If it is not correctly mounted,
the TV may fall and cause property damage or personal injury.
• When you attach the mount, be sure to use spacers (provided by the third-party
manufacturer) between the TV and the bracket.
• To prevent internal damage to the TV and to ensure it is mounted securely, be sure to
use fixing screws (not included) that are 8.0 - 10.0 mm in length when measured from
the attaching surface of the rear cover.
• Make sure the tilt angle between the TV screen and the vertical surface is no more
than 15 degrees.
8.0 - 10.0 mm
Wall mount bracket
Screw
Spacer
Rear cover of the TV
≤15°
TV screen
Vertical
surface
1. Place the TV face down on a clean, safe
and cushioned surface.
2. Remove the TV stand if you have already
attached it.
3. Place spacers (not included) in the
corresponding bracket holes.
Wall mount hole pattern (mm) 200 × 300
Wall mount screw size M6
NOTE:
• If you have additional questions, please contact the wall mount manufacturer or the
retailer from which you purchased the TV.
• The diameter and length of the screws differ depending on the wall mount bracket
model.

6
Step 2. Connect devices to your TV
Check to ensure that you have connected right cables for right ports securely. Loose
connections can affect picture image and color.
Back View
Power input
HEADPHONE
AV IN
VIDEOL
R
Power button:
Hold it 30 seconds
for reset

7
TV label Port Cable External Equipment Brief De-
scription
ANT
Antenna
VHF/UHF Antenna
ANT OUT
Connect an
outdoor VHF/
UHF antenna.
HDMI
DVD Player/Recorder
Set-top Box
Satellite Receiver
Satellite
antenna
cable
VCR
Video
Camera
Connect a
High Denition
Multimedia
Interface
(HDMI)
cable from
an external
device.
AV IN
VIDEO
Yellow
Connect a
composite
video cable
and left-right
audio cables
from an
external AV
device.
L
White
RRed
DIGITAL AUDIO
OUT
Connect an
optical cable
from an
external digital
audio system.
HEADPHONE
Connect
headphones
to hear audio
from the TV.
Headphones
with
microphones
are not
supported.
Speaker
Audio Amplier

8
TV label Port Cable External Equipment Brief
Description
LAN
Connect an
Ethernet
cable to
access a
network or
the Internet.
The TV is
also WiFi-
compatible.
SERVICE This port can only be used by factory for testing purposes.
This port may not be available in some models.

9
Step 3. Get your remote ready
Settings
More
Select
Navigation pad
Add
Mute
Volume
Home
Last /back
Voice control
Hold down and say:
“Live TV”
“Free Movies”
“Cooking on YouTube”
“Netix”
App shortcut
App shortcut

10
Set up your remote in just a few easy steps
1. Push the battery cover down and slide it off the remote
2. Insert the included batteries
3. Replace the battery cover
Pairing your remote to a new TV
If you set up your remote within 15 minutes of plugging in your TV for the rst time, your
remote will automatically pair. Your remote should pair automatically, but if you experience any
issues, please follow instructions under “Pairing your remote to an existing TV”.
Pairing your remote to an existing TV
1. Press the button
2. Follow the on-screen instructions
3. If you’re having trouble, try pressing and holding the 1 and 3 buttons simultaneously
for 3 seconds
Pairing your remote to a sound system
1. Press the button
2. Select Remote > Pair your remote and sound system
3. Follow the on-screen instructions
CAUTION
• Properly dispose of old batteries in a designated area. Do not throw old batteries into a re
• Remove old batteries immediately to prevent them from leaking
• Remove the batteries from your remote if you don’t intent to use it for a while
• If the batteries leak, be sure to clean the battery compartment. Wash your skin immediately
if you come into contact with battery chemicals
• Do not mix old and new batteries
• Do not mix alkaline, standard (carbon-zinc), or rechargeable (for example NiCd or NiMH)
batteries
• If your remote gets warm or hot during use, stop using it and contact customer support
immediately at www.hisense-usa.com/support

11
Step 5. Set up your TV
Turn on your TV and follow the on-screen instructions to connect it to the Internet and
set your preferences.
Step 4. Power on the TV
Connect your power cord to the TV and plug it into a power outlet.
Your TV will display a launch screen showing the Hisense XClass TV logo.
Power Cord
Wall Outlet

12
Step 6. Enjoy your TV!
Your Hisense XClass TV gives you access to instant entertainment, all in one place.
Connect to your favorite apps to start streaming today. Plus, a personalized launchpad
gives you a tailored experience.
Press the Home button on your remote to get started.
Voice Guidance and Audio Description (AD)
Voice Guidance and Audio Description (AD) can help you to navigate on-screen menus
and hear audio descriptions of compatible programs. Voice Guidance reads written
text aloud to help convey information. Audio Description (AD) narrates compatible
programs by describing main visual elements.
Follow the steps below to turn on these features:
1. Press the Settings button on your remote.
2. Select Accessibility > Voice Guidance or Accessibility > Audio Description (AD).

13
Troubleshooting
If you are having trouble with your TV, first try turning it off and on again. If this does not fix the
problem, check the tips in the following table. If your problem is not listed, then contact us.
Issues Possible solutions
No sound or picture
• Check if the power cord is plugged into an active outlet.
• Press the Power button on the remote control to make
sure the TV is not asleep.
• Check to see if the LED light is on. If it is, then the TV is
receiving power.
I have connected an external
source to my TV but there is not
picture or sound.
• Make sure the external source is plugged into the correct
output and input connections.
• Make sure you have turned your TV to the correct input.
For example, if you are connecting something using
an HDMI cord, be sure your TV is turned to the HDMI
source.
When I turn on my TV, there is a
delay for a few seconds before the
picture appears.
• This is normal. The TV is initializing and searching for
previous setting information.
The picture is normal but there is
no sound.
• Check the volume settings.
• Check if your TV is muted.
The sound is on but there is no
picture, or the picture is in black
and white.
• If the picture is black and white, unplug the TV from the
power outlet, wait 60 seconds, then plug it back in.
• Check your TV color settings under Settings > Picture
and sound
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy.
• An electric appliance may be affecting the TV. Turn off
any appliances that are nearby and move them farther
away from the TV.
• Try plugging the TV into a different power outlet.
The sound and picture is blurry or
cuts out.
• If you are using an external antenna, check its direction,
position and connection.
• Reset or ne tune the channel.
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking.
• Check if there is an appliance or electric tool nearby that
is causing interference. If there is, remove it.
The TV makes a "clicking" type of
sound.
• This is normal and happens when the TV’s temperature
changes. The change causes the TV cabinet to expand
or contract, which then causes the noise.
The remote control does not work.
• Conrm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check that the batteries are correctly installed.

14
Product Specifications
Model Name 43A6GX 50A6GX
Dimension
(W × H × D)
Without Stand 37.9 × 22.0 × 2.9 in
(963 × 560 × 74 mm)
44.0 × 25.4 × 2.9 in
(1117 × 646 × 74 mm)
With Stand 37.9 × 24.2 × 7.7 in
(963 × 614 × 196 mm)
44.0 × 27.9 × 8.9 in
(1117 × 709 × 225 mm)
Weight Without Stand 15.0 lbs (6.8 kg) 21.6 lbs (9.8 kg)
With Stand 15.2 lbs (6.9 kg) 22.0 lbs (10.0 kg)
TV Stand Width (W × D)32.9 × 7.7 in
(835 × 196 mm)
38.0 × 8.9 in
(964 × 225 mm)
Class 43" (109.2 cm) 50" (127.0 cm)
Active Screen Size (Diagonal) 42.5 in (107.9 cm) 49.5 in (125.7 cm)
Screen Resolution 3840 × 2160
Audio Power 7 W + 7 W 8 W + 8 W
Power consumption 100 W 120 W
Power Supply 120 V ~ 60 Hz
Connectivity Built-in Wireless feature (2x2 dual band)
Ports 3 HDMI ports, 1 LAN port for Ethernet, 1 Digital Audio Output, 1
RF Input, 1 Headphone Audio Output, 1 RCA Composite Video
Input , 1 left/right Audio Input for Composite
Receiving Channels VHF: 2 - 13, UHF: 14 - 69
Digital Terrestrial Broadcast (8VSB): 2 - 69
Tuner Type Frequency synthesized
Receiving System ATSC
Operating Temperature 41°F - 95°F(5°C - 35°C)
Operating Humidity 20% to 80% non-condensing
Storage Temperature 5°F to 113°F(-15°C to 45°C)
Storage Humidity 10% to 70%, non-condensing
Disclaimer: All products, product specifications, and data are subject to change
without notice to improve reliability, function, design or otherwise.

15
Certification and Compliance
FCC Notice
This device has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to the reception of a
radio or another television, which can be determined by turning this television off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
● If you are using an antenna to receive over-the-air television signals, reorient or
relocate the receiving antenna, increase the separation between the television and
receiver, and/or connect the television into an outlet on a circuit different from that to
which the receiver is connected.
● Tighten all connections between the television and other devices.
● Consult the dealer or an experienced radio/TV technician for help.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user’s
authority to operate the equipment.
The WiFi Module complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This device should be installed and operated with a
minimum distance of 20 centimeters between the radiator and your body.
Declaration of Conformity
Trade Name: Hisense
Model: 43A6GX/50A6GX
Responsible Party: Hisense USA Corporation
Address: 7310 McGinnis Ferry Road, Suwanee, GA 30024
Telephone Number: 678-318-9060
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

16
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the
United States and other countries.
©2021. All rights reserved. Hisense and the Hisense logo are registered trademarks of
Hisense. Other brand and product names are registered trademarks of their respective
owners.
Environmental Protection
This mark indicates that this product should not be disposed together with other
domestic garbage, to avoid damage to the environment or human health due to the
disposal of uncontrolled waste. Recycle it responsibly for promoting the sustainable
reuse of material resources. To return your used device, please use the return systems
available in your location or contact the vendor where you purchased your product they
could take this product for recycling and protection of the environment. Consumers can
find additional information about recycling and reuse programs available to them in
certain states, including New York, at the following link: www.mrmrecylcing.com.
Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby
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tories. Confidential unpublished works. Copyright © 1992–2020 Dolby Laboratories.
All rights reserved.