Hitachi Advanced Server HA810 G2 User manual

Hitachi Advanced Server HA810 G2
User Guide
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hitachi Vantara assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
MK-90HAS8024-00
October 2021

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Hitachi Advanced Server HA810 G2 User Guide

Preface
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hitachi Vantara assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Please read this document carefully to understand how to use these products, and maintain
a copy for your reference.
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Preface
Hitachi Advanced Server HA810 G2 User Guide

Hitachi Advanced Server HA810 G2 User Guide 4
Table of Contents
Component identification .............................................................................................................9
Front panel components........................................................................................................................................ 9
Front panel LEDs and buttons ............................................................................................................................. 10
UID button functionality .......................................................................................................................................... 12
Front panel LED power fault codes .......................................................................................................................... 12
The Systems Insight Display LEDs .............................................................................................................................. 13
Systems Insight Display combined LED descriptions ................................................................................................... 14
Rear panel components....................................................................................................................................... 16
Rear panel LEDs.................................................................................................................................................. 17
System board components .................................................................................................................................. 17
Heatsink and socket components ............................................................................................................................. 19
System maintenance switch descriptions ................................................................................................................... 20
DIMM slot locations ............................................................................................................................................... 20
DIMM label identification ........................................................................................................................................ 21
Intel Optane persistent memory 200 series for label identification ................................................................................... 22
Drive numbering................................................................................................................................................... 22
Basic Drive LED definitions ................................................................................................................................. 23
Hot-plug fans ....................................................................................................................................................... 24
DSC-25 2-port SFP28 card ports and LEDs ........................................................................................................ 26
NS204i-p NVMe OS Boot Device components .................................................................................................... 27
NS204i-p NVMe OS Boot Device LED definitions................................................................................................ 28
Operations...............................................................................................................................28
Power up the server ............................................................................................................................................. 28
Power down the server ........................................................................................................................................ 28
Extend the server from the rack ........................................................................................................................... 29
Remove the server from the rack......................................................................................................................... 29
Remove the access panel.................................................................................................................................... 29
Install the access panel........................................................................................................................................ 30
Remove the hot-plug fan ..................................................................................................................................... 30
Remove the primary PCI riser cage ..................................................................................................................... 31
Install the primary PCI riser cage ......................................................................................................................... 32
Remove the secondary PCI riser cage ................................................................................................................ 33
Install the secondary PCI riser cage..................................................................................................................... 34
Remove the 8SFF drive backplane...................................................................................................................... 35

Hitachi Advanced Server HA810 G2 User Guide 5
Removing the hard drive blank ............................................................................................................................ 35
Removing a hot-plug SAS/SATA/NVMe drive...................................................................................................... 36
Releasing the cable management arm ................................................................................................................ 37
Accessing the Systems Insight Display................................................................................................................ 37
Setup........................................................................................................................................39
Optimum environment.......................................................................................................................................... 39
Space and airflow requirements ............................................................................................................................... 39
Temperature requirements ..................................................................................................................................... 40
Power requirements .............................................................................................................................................. 40
Electrical grounding requirements ............................................................................................................................ 40
Connecting a DC power cable to a DC power source ................................................................................................... 41
Server warnings and cautions.............................................................................................................................. 42
Rack warnings ..................................................................................................................................................... 43
Identifying the contents of the server shipping carton .......................................................................................... 44
Installing hardware options .................................................................................................................................. 44
Installing the server into the rack.......................................................................................................................... 44
Operating system................................................................................................................................................. 45
Installing the operating system with Intelligent Provisioning ........................................................................................... 45
Selecting boot options in UEFI Boot Mode .......................................................................................................... 45
Selecting boot options.......................................................................................................................................... 46
Registering the server.......................................................................................................................................... 46
Hardware options installation .....................................................................................................47
Introduction .......................................................................................................................................................... 47
Installing a redundant hot-plug power supply....................................................................................................... 47
Energy pack options ............................................................................................................................................ 48
Smart storage battery ............................................................................................................................................ 48
Smart storage hybrid capacitor ................................................................................................................................ 48
Minimum firmware versions .................................................................................................................................... 48
Installing an energy pack ........................................................................................................................................ 49
Memory options ................................................................................................................................................... 50
Memory population information ............................................................................................................................... 50
DIMM-processor compatibility ................................................................................................................................. 50
Installing a DIMM .................................................................................................................................................. 51
Intel Optane persistent memory 200 series ............................................................................................................... 52
Installing a high-performance fan......................................................................................................................... 55
Installing an 8SFF display port/USB/optical blank option..................................................................................... 57
Installing the 4LFF display port/USB option ......................................................................................................... 59

Hitachi Advanced Server HA810 G2 User Guide 6
Drive options ........................................................................................................................................................ 60
Installing a hot-plug SAS, SATA or NVMe drive .......................................................................................................... 61
Installing the 4LFF optical drive option ...................................................................................................................... 62
Installing an 8SFF optical drive ................................................................................................................................ 64
Installing a 2SFF SAS/SATA/NVMe drive cage .......................................................................................................... 66
Primary PCI riser cage options ............................................................................................................................ 68
Installing an expansion board in slot 1 ....................................................................................................................... 68
Installing an expansion board in slot 2 ....................................................................................................................... 69
Installing an optional primary PCI riser board .............................................................................................................. 71
Installing the NVMe M.2 riser option ......................................................................................................................... 72
Installing an accelerator or GPU in the primary riser cage ............................................................................................. 74
Secondary PCI riser options ................................................................................................................................ 76
Installing a secondary full-height PCI riser cage option ................................................................................................. 76
Installing a secondary low-profile PCIe slot riser cage option ......................................................................................... 79
Installing an expansion board in the secondary riser cage .......................................................................................... 80
Installing an accelerator or GPU in the secondary riser cage ......................................................................................... 84
Storage controller options .................................................................................................................................... 86
Installing a type-a smart array storage controller option ................................................................................................ 86
Installing a type-p storage controller option ................................................................................................................ 88
Processor and heatsink options ........................................................................................................................... 92
Installing a processor heatsink assembly ................................................................................................................... 92
Installing a high performance heatsink ...................................................................................................................... 94
Installing the Systems Insight Display power module ................................................................................................... 97
Installing an OCP 3.0 adapter card ......................................................................................................................... 101
Installing the serial cable option ............................................................................................................................. 102
Installing the Chassis Intrusion Detection switch option .............................................................................................. 103
Installing the DSP DSC-25 SFP28 card ................................................................................................................... 104
Installing the NS204i-p G2 Boot Device option .......................................................................................................... 107
Trusted Platform Module 2.0 option ........................................................................................................................ 108
Trusted Platform Module 2.0 guidelines ................................................................................................................... 109
Installing and enabling the TPM 2.0 option ............................................................................................................... 110
Cabling ..................................................................................................................................115
Cabling guidelines ............................................................................................................................................. 115
Front I/O cabling................................................................................................................................................. 116
Storage cabling .................................................................................................................................................. 117
SFF cables ........................................................................................................................................................ 117
LFF cables ........................................................................................................................................................ 121

Hitachi Advanced Server HA810 G2 User Guide 7
Software and configuration utilities ..........................................................................................123
Server mode ...................................................................................................................................................... 123
Active Health System ........................................................................................................................................... 123
iLO 5 .................................................................................................................................................................. 124
iLO Federation ................................................................................................................................................... 124
iLO Service Port ................................................................................................................................................. 125
iLO RESTful API ................................................................................................................................................. 125
RESTful Interface Tool ........................................................................................................................................ 126
Intelligent Provisioning ....................................................................................................................................... 126
Management security......................................................................................................................................... 126
Message Passing Interface ...................................................................................................................................... 126
UEFI System Utilities ......................................................................................................................................... 127
Selecting the boot mode ....................................................................................................................................... 127
Secure Boot ....................................................................................................................................................... 128
Launching the Embedded UEFI Shell ..................................................................................................................... 128
Smart storage administrator............................................................................................................................... 129
Smart storage administrator .................................................................................................................................. 129
USB support....................................................................................................................................................... 130
External USB functionality .................................................................................................................................... 130
Redundant ROM support ................................................................................................................................... 130
Safety and security benefits .................................................................................................................................. 130
Keeping the system current ............................................................................................................................... 130
Updating firmware or system ROM ...................................................................................................................... 130
Drivers............................................................................................................................................................ 132
Software and firmware ......................................................................................................................................... 133
Operating system version support ............................................................................................................................... 133
Troubleshooting ...................................................................................................................133
NMI functionality ................................................................................................................................................ 133
Troubleshooting resources ................................................................................................................................ 133
Removing and replacing the system battery ..............................................................................134
Specifications .......................................................................................................................135
Environmental specifications ............................................................................................................................. 135
Server specifications.......................................................................................................................................... 135
Power supply specifications............................................................................................................................... 136
500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply ................................................................................... 136
800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply ................................................................................... 137

Hitachi Advanced Server HA810 G2 User Guide 8
800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply ................................................................................... 138
800 W Flex Slot Universal Hot-plug Low Halogen Power Supply .................................................................................. 139
800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply ................................................................................... 139
1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply ................................................................................. 141

Hitachi Advanced Server HA810 G2 User Guide 9
Component identification
Front panel components
8SFF
Item Description
1
Serial number/iLO information pull tab
2 Display port (optional)1
3 Optical drive (optional)1
4 USB 2.0 port (optional)1
5 iLO Service Port2
6 USB 3.0 port
7 Drive bays
1Optional 2SFF drive bays
2
The operating system does not recognize this port as a USB port.
4LF
Item Description
1 Optical drive blank (optional)
2 Serial number/iLO information pull tab
3 Display port (optional)

Hitachi Advanced Server HA810 G2 User Guide 10
Item Description
4 USB 2.0 port (optional)
5 Systems Insight Display (optional)
6 USB 3.0 port
7 Drive bays
Front panel LEDs and buttons
8SFF
Item Description Status
1 UID button/LED1Solid blue = Activated
Flashing blue:
1 Hz = Remote management or firmware upgrade
in progress
4 Hz = iLO manual reboot sequence initiated
8 Hz = iLO manual reboot sequence in progress
Off = Deactivated
2 Power On/Standby
button and system
power LED1
Solid green = System on
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present2
3 Health LED1Solid green = Normal

Hitachi Advanced Server HA810 G2 User Guide 11
Item Description Status
Flashing green = iLO is rebooting.
Flashing amber = System degraded
Flashing red = System critical3
4 NIC status LED1Solid green = Link to network
Flashing green = Network active
Off = No network activity
1When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2Facility power is not present, power cord is not attached, no power supplies are installed, power
supply failure has occurred, or the power button cable is disconnected.
3If the health LED indicates a degraded or critical state, review the system IML or use iLO to review
the system health status.
4LF
Item Description Status
1 UID button/LED1Solid blue = Activated.
Flashing blue
• 1 Hz = Remote management or firmware
upgrade in progress
4 Hz = iLO manual reboot sequence initiated.
8 Hz = iLO manual reboot sequence in progress.
Off = Deactivated.
2 NIC status LED1Solid green = Link to network.
Flashing green = Network active.
Off = No network activity.

Hitachi Advanced Server HA810 G2 User Guide 12
Item Description Status
3 Health LED1Solid green = Normal.
Flashing green = iLO is rebooting. Flashing amber
= System degraded. Flashing red = System
critical.2
4 Power On/Standby button and
system power LED1
Solid green = System on
Flashing green = Performing power on sequence.
Solid amber = System in standby.
Off = No power present.3
1When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2To identify components in a degraded or critical state, see the Systems Insight Display LEDs,
check iLO/BIOS logs, and reference the server troubleshooting guide.
3Facility power is not present, power cord is not attached, no power supplies are installed, power
supply failure has occurred, or the power button cable is disconnected.
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more
information, see the latest iLO 5 User Guide on the Hitachi Vantara Website.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults
are used by all servers.
Subsystem LED behavior
System board 1 flash
Processor 2 flashes
Memory 4 flashes
Riser board PCIe slots 5 flashes
OCP adapter 5 flashes
Storage controller 6 flashes
System board PCIe slots 7 flashes
Power backplane 8 flashes
Storage backplane 9 flashes

Hitachi Advanced Server HA810 G2 User Guide 13
Subsystem LED behavior
Power supply 10 flashes
PCIe expansion cards installed in riser board 11 flashes
GPU card 13 flashes
The Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the
access panel installed
.
Description Status
Processor LEDs Off = Normal
Amber = Failed processor
DIMM LEDs Off = Normal
Amber = Failed DIMM or configuration issue
Fan LEDs Off = Normal
Amber = Failed fan or missing fan
NIC LEDs1 Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For status, see Rear
panel LEDs

Hitachi Advanced Server HA810 G2 User Guide 14
Description Status
Power supply LEDs Off = Normal
Solid amber = Power subsystem degraded, power supply failure, or
input power lost.
PCI riser LED Off = Normal
Amber = Incorrectly installed PCI riser cage
Over temp LED Off = Normal
Amber = High system temperature detected
Power cap LED Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Amp Status LED Solid green = AMP mode enabled Solid amber = Failover
Flashing amber = Invalid configuration
1 Embedded NIC ports are not equipped on the server. NIC LEDs on the Systems Insight Display will
flash based on the network adapter port activity. In the case of a dual-port adapters, only NIC LED 1
and 2 will illuminate to correspond with the activity of the respective network ports.
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event.
For more information on the combination of these LEDs, see
Systems Insight Display combined LED descriptions .
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition :
• Systems Insight Display LEDs
• System power LED
• Health LED
Systems Insight
Display LED and
color
Health LED System power
LED
Status
Processor (amber) Red Amber One or more of the following
conditions might exist:
• Processor in socket X has
failed.
• Processor X is not installed in
the socket.
• Processor X is unsupported.
• ROM detects a failed
processor during POST.
Processor (amber) Amber Green Processor in socket X is in a pre-
failure condition.

Hitachi Advanced Server HA810 G2 User Guide 15
Systems Insight
Display LED and
color
Health LED System power
LED
Status
DIMM (amber) Red Green One or more DIMMs have failed.
DIMM (amber) Amber Green DIMM in slot X is in a pre-failure
condition.
Over temp (amber) Amber Green The Health Driver has detected a
cautionary temperature level.
Over temp (amber) Red Amber The server has detected a
hardware critical temperature
level.
PCI riser (amber) Red Green The PCI riser cage is not seated
properly.
Fan (amber) Amber Green One fan has failed or has been
removed.
Fan (amber) Red Green Two or more fans have failed or
been removed.
Power supply
(amber)
Red Amber Power supply (amber) Red
Amber One or more of the
following conditions might exist:
• Only one power supply is installed,
and that power supply is in standby.
• Power supply fault.
• System board fault.
Power supply
(amber)
Amber Green One or more of the following
conditions might exist:
• Redundant power supply is
installed and only one power
supply is functional.
• AC power cord is not plugged
into redundant power supply.
• Redundant power supply fault.
• Power supply mismatch at
POST or power supply
mismatch through hot-plug
addition.
Power cap (off) Amber Standby
Power cap (green) Flashing green Waiting for power
Power cap (green) Green Power is available

Hitachi Advanced Server HA810 G2 User Guide 16
Systems Insight
Display LED and
color
Health LED System power
LED
Status
Power cap (flashing
amber)
Amber Power is not available
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each
bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank
with a known working DIMM
.
Rear panel components
Item Description
1 Slot 1 PCIe4
2 Slot 2 PCIe4
3 Slot 3 PCIe4 (optional - requires second processor)
4 Power supply 2 (PS2)
5 Power supply 1 (PS1)
6 (VGA) port
7 OCP 3.0 adapter (if equipped)
8 Serial port (optional)
9 USB 3.0 ports
10 iLO Management Port

Hitachi Advanced Server HA810 G2 User Guide 17
Rear panel LEDs
Item Description Status
1 iLO 5/standard NIC link LED Solid green = Link exists.
Off = No link exists
2 iLO 5/standard NIC activity LED Solid green = Activity exists
Flashing green = Activity exists
Off = No activity exists.
3 UID LED Solid blue = Identification is
activated.
Solid blue = Identification is activated
Flashing blue = System is being
managed remotely
Off = Identification is deactivated.
4 Power supply 2 LED Solid green = Normal
Off = One or more of the following
conditions exists:
• AC power unavailable
• Power supply failed
• Power supply in standby mode
• Power supply exceeded current limit.
5 Power supply 1 LED Solid green = Normal
Off = One or more of the following
conditions exists:
• AC power unavailable
• Power supply failed
• Power supply in standby mode
• Power supply exceeded current limit.
System board components

Hitachi Advanced Server HA810 G2 User Guide 18
Item Description
1
x8 Slimline connector
2 TPM connector
3 System maintenance switch
4 Front display port/USB 2.0 connector
5 Primary (processor 1) PCIe riser connector
6 x4 SATA port 2
7 x4 SATA port 1
8 x2 SATA port 3
9 Front power/USB 3.0 connector
10 SATA optical port 4
11 x8 NVMe port 2A

Hitachi Advanced Server HA810 G2 User Guide 19
Item Description
12 x8 NVMe port 1A
13 Energy pack connector
14 x8 NVMe port 2B
15 x8 NVMe port 1B
16 Dual internal USB 3.0 connector
17 Drive backplane power connector
18 Chassis Intrusion Detection connector
29 Secondary (processor 2) PCIe riser connector
20 Type-a storage controller slot
21 System battery
22 Serial port connector
23 OCP 3.0 adapter bay
Heatsink and socket components
Item Description
1 Heatsink nuts
2 Alignment screws
3 Latch tabs
4 Heatsink latches

Hitachi Advanced Server HA810 G2 User Guide 20
System maintenance switch descriptions
Positions Defaults Functions
S1 Off Off = iLO security is enabled.
On = iLO security is disabled.
S2 Off Reserved
S3 Off Reserved
S4 Off Reserved
S51Off Off = Power-on password is enabled.
S61,2,3 Off Off = No function
On = Restore default manufacturing settings
S7 Off Reserved
S8 — Reserved
S9 — Reserved
S10 — Reserved
S11 — Reserved
S12 — Reserved
On = Power-on password is disabled.
1.
To access the redundant ROM, set S1, S5, and S6 to On.
2. When the system maintenance switch position 6 is set to the On position, the system is prepared to
restore all configuration settings to their manufacturing defaults.
3. When the system maintenance switch position 6 is set to the On position and Secure Boot is
enabled, some configurations cannot be restored. For more information, see Secure Boot.
DIMM slot locations
DIMM slots are numbered sequentially (1 through 16) for each processor .