Hitachi Compute Blade 500 Series User manual

Hitachi Compute Blade 500 Series
Remote Console User's Guide
MK-91CB500018-09
Document Organization
Product Version
Getting Help
Contents

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Hitachi Compute Blade 500 Series Remote Console User's Guide

Contents
Preface ................................................................................................ v
Intended Audience ................................................................................................. vi
Product Version ..................................................................................................... vi
Release Notes ........................................................................................................ vi
Document Organization .......................................................................................... vi
Referenced Documents .......................................................................................... vi
Document Conventions .......................................................................................... vii
Convention for storage capacity values ................................................................... vii
Getting Help ......................................................................................................... viii
Comments ........................................................................................................... viii
1 Remote console overview ................................................................... 1-1
General overview ................................................................................................. 1-2
Connection to a system console ..................................................................... 1-2
Functions and requirements ................................................................................. 1-2
Main functions .............................................................................................. 1-3
Requirements and restrictions ........................................................................ 1-3
2 Using the remote console ................................................................... 2-1
Starting the remote console ................................................................................. 2-2
Starting remote console using Management module Web console ..................... 2-2
Starting remote console using server blade Web console .................................. 2-6
Remote console window ....................................................................................... 2-8
Remote console messages ................................................................................... 2-9
Remote console menu items ............................................................................... 2-10
File ............................................................................................................. 2-10
View ........................................................................................................... 2-10
Macros ........................................................................................................ 2-11
Tools .......................................................................................................... 2-14
Power ......................................................................................................... 2-17
Help ........................................................................................................... 2-18
Ending the remote console ................................................................................. 2-19
To end the remote console ........................................................................... 2-19
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Hitachi Compute Blade 500 Series Remote Console User's Guide

3 Using the virtual media ...................................................................... 3-1
Starting the virtual media console ......................................................................... 3-2
To start the virtual media console ................................................................... 3-2
Virtual media console functions ............................................................................ 3-3
Creating image files ............................................................................................. 3-5
Precautions ................................................................................................... 3-5
Image creating tools ...................................................................................... 3-5
Creating FD image files .................................................................................. 3-5
Creating CD/DVD image files .......................................................................... 3-8
Ending the virtual media console ......................................................................... 3-10
To end the virtual media console .................................................................. 3-11
4 Troubleshooting ................................................................................ 4-1
Troubleshooting problems .................................................................................... 4-2
Restarting BMC .................................................................................................... 4-5
5 End User License ............................................................................... 5-1
Information about end user license ....................................................................... 5-2
End User License ........................................................................................... 5-2
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Hitachi Compute Blade 500 Series Remote Console User's Guide

Preface
This document describes how to use the Compute Blade 500 series.
Notice: The use of Compute Blade 500 series and all other Hitachi Data
Systems products is governed by the terms of your agreement(s) with Hitachi
Data Systems.
This preface includes the following information:
□Intended Audience
□Product Version
□Release Notes
□Document Organization
□Referenced Documents
□Document Conventions
□Convention for storage capacity values
□Getting Help
□Comments
Preface v
Hitachi Compute Blade 500 Series Remote Console User's Guide

Intended Audience
This document is intended for the personnel who are involved in planning,
managing, and performing the tasks to prepare your site for Compute Blade
installation and to install the same.
This document assumes the following:
•The reader has a background in hardware installation of computer
systems.
• The reader is familiar with the location where the Compute Blade will be
installed, including knowledge of physical characteristics, power systems
and specifications, and environmental specifications.
Product Version
This document revision applies to management module firmware A0240.
Release Notes
Release notes contain requirements and more recent product information that
may not be fully described in this manual. Be sure to review the release notes
before installation.
Document Organization
The table below provides an overview of the contents and organization of this
document. Click the chapter title in the left column to go to that chapter. The
first page of each chapter provides links to the sections in that chapter.
Chapter Description
Chapter 1, Remote console overview Describes an overview of the remote console.
Chapter 2, Using the remote console Provides information on using the remote console.
Chapter 3, Using the virtual media Provides information on using the virtual media
operation.
Chapter 4, Troubleshooting Describes troubleshooting for the remote console.
Chapter 5, End User License Describes troubleshooting for the remote console.
Referenced Documents
•Hitachi Compute Blade 500 Series Management Module Setup Guide,
MK-91CB500014
• Hitachi Compute Blade 500 Series Server Blade Setup Guide,
MK-91CB500012
vi Preface
Hitachi Compute Blade 500 Series Remote Console User's Guide

Document Conventions
This term "Compute Blade" refers to all the models of the Compute Blade,
unless otherwise noted.
The Hitachi Virtualization Manager (HVM) name has been changed to Hitachi
logical partitioning manager (LPAR manager, or LP). If you are using HVM
based logical partitioning feature, substitute references to Hitachi logical
partitioning manager (LPAR manager, or LP) with HVM.
This document uses the following typographic conventions:
Convention Description
Regular text bold In text: keyboard key, parameter name, property name,
hardware labels, hardware button, hardware switch.
In a procedure: user interface item
Italic Variable, emphasis, reference to document title, called-out term
Screen text Command name and option, drive name, file name, folder name,
directory name, code, file content, system and application
output, user input
< > (angled brackets) Variable (used when italic is not enough to identify variable).
[ ] (square bracket) Optional values
{ } braces Required or expected value
| vertical bar Choice between two or more options or arguments
This document uses the following icons to draw attention to information:
Icon Meaning Description
WARNING This indicates the presence of a potential risk that
might cause death or severe injury.
CAUTION This indicates the presence of a potential risk that
might cause relatively mild or moderate injury.
NOTICE This indicates the presence of a potential risk that
might cause severe damage to the equipment
and/or damage to surrounding properties.
Note This indicates notes not directly related to injury
or severe damage to equipment.
Tip This indicates advice on how to make the best use
of the equipment.
Convention for storage capacity values
Physical storage capacity values (for example, disk drive capacity) are
calculated based on the following values:
Preface vii
Hitachi Compute Blade 500 Series Remote Console User's Guide

Physical capacity unit Value
1 kilobyte (KB) 1,000 (103) bytes
1 megabyte (MB) 1,000 KB or 1,0002 bytes
1 gigabyte (GB) 1,000 MB or 1,0003 bytes
1 terabyte (TB) 1,000 GB or 1,0004 bytes
1 petabyte (PB) 1,000 TB or 1,0005 bytes
1 exabyte (EB) 1,000 PB or 1,0006 bytes
Logical storage capacity values (for example, logical device capacity) are
calculated based on the following values:
Logical capacity unit Value
1 block 512 bytes
1 KB 1,024 (210) bytes
1 MB 1,024 KB or 1,0242 bytes
1 GB 1,024 MB or 1,0243 bytes
1 TB 1,024 GB or 1,0244 bytes
1 PB 1,024 TB or 1,0245 bytes
1 EB 1,024 PB or 1,0246 bytes
Getting Help
The Hitachi Data Systems customer support staff is available 24 hours a day,
seven days a week. If you need technical support, log on to the Hitachi Data
Systems Portal for contact information: https://portal.hds.com.
Comments
Please send us your comments on this document: [email protected].
Include the document title and number including the revision level (for
example, -07), and refer to specific sections and paragraphs whenever
possible. All comments become the property of Hitachi Data Systems
Corporation.
Thank you!
viii Preface
Hitachi Compute Blade 500 Series Remote Console User's Guide

1
Remote console overview
This chapter describes an overview of the remote console.
□General overview
□Functions and requirements
Remote console overview 1-1
Hitachi Compute Blade 500 Series Remote Console User's Guide

General overview
Remote console is available for Hitachi Compute Blade 500 as a console for
operating sever blades. You can remotely power on or off a server blade,
configure EFI settings, and install an OS with remote console.
Execute the remote console application on a system console to use the
remote console.
Tip: You need to have the administrator privilege to use the remote console
on a system console. If not, some remote console functions may not work.
Connection to a system console
Connect the MGMT0 port of a management module in the rear of the system
unit and a system console with a LAN cable. When two management modules
are installed, connect to the management module with MSR LED lighting solid
green.
Figure 1-1 Connection between a system console and management
module via LAN cable
Note:
•Complete network settings for the system unit before connecting the
management module to the network. If a device with the same IP address
as the management module or other modules in the system unit exists on
the network when the management module is connected to the network,
an error occurs in the system unit.
• Management module is needed to connect with an external LAN switch
while using in LPAR manager mode. For details, see Hitachi Compute
Blade 500 Series Server Blade Setup Guide.
Tip: You can use either cable, a straight cable or cross cable, to connect to
the LAN port of a system console. Data transfer speed is automatically
selected among 10/100/1000 Mb/sec.
Functions and requirements
This section describes functions and operation of the remote console.
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Hitachi Compute Blade 500 Series Remote Console User's Guide

Main functions
This subsection describes main functions of the remote console.
Remote VGA, keyboard, and mouse
Remote VGA, keyboard, and mouse functions enable you to display VGA
windows of EFIs and OSs, which operate on a server blade, on a system
console, and to operate those VGA windows using the keyboard and mouse of
the system console.
Remote power operation
The remote power operation function enables you to turn on or off, or reset
server blades.
Virtual media
Virtual media functions enable you to use an FD drive, CD/DVD drive, and
USB memory of a system console from a server blade. FD image files on the
system console can be used as FD media; CD/DVD image files on the system
console as CD/DVD media.
These functions enable you to install OSs and applications on a server blade.
Note: With Windows Server 2008 or Windows Server 2008 R2 on a system
console, you need to have a built-in user account. If not, you cannot use a
physical drive using the virtual media function, but can use image files.
Requirements and restrictions
This subsection describes requirements for and restrictions on the remote
console.
Requirements for a system console
The following table describes requirements for a system console on which the
remote console can operate.
Table 1-1 Requirements for a system console
Items Specifications
Java VM Oracle Java version 6 (Update 29 or later)
Oracle Java version 7 (Update 2 or later)5
(The architecture(x86/x64) of Java VM and OS must be
the same.)7
OS6Windows Server 2012 Standard
Windows Server Datacenter
Windows 8
Windows 8 Professional
Remote console overview 1-3
Hitachi Compute Blade 500 Series Remote Console User's Guide

Items Specifications
Windows 7 Professional
Windows Server 2008 R2 Standard
Windows Server 2008 R2 Enterprise
Windows Server 2008 Standard 32 bit
Windows Server 2008 Enterprise 32 bit
Windows Server 2003 R2 Standard Edition1
Windows Server 2003 R2 Enterprise Edition1
Windows Vista Business
Web browser Internet Explorer 7 or 82
CPU Clock frequency: 2 GHz or higher
Memory 512 MB or larger: 2 GB or greater is recommended.3
LAN 100Base-TX or greater
CD/DVD drive A CD/DVD drive built in a system console
A CD/DVD drive connected via USB4
FD drive An FD drive built in a system console
An FD drive connected via USB
Notes:
1.The OS or Web browser of system console need to support a certificate that uses the
SHA2 of hashing algorithms. When using Windows Server 2003 R2, download and
install the hotfix from the following website:
http://support.microsoft.com/kb/938397/en/
2.Need to set the Internet Explorer as follows:
Click Tool > Internet Options > Advanced tab. And then uncheck Do not save
encrypted pages to disk.
When using the Internet Explorer 8:
Click Safety button > SmartScreen Filter > Turn Off SmartScreen Filter.
3.The remote console use up to 256 MB of memory in each server blade. When using
remote consoles at the same time in multiple server blades, install memory that
have large enough capacity.
4.USB 2.0-based CD/DVD drive is recommended.
5.Connection via TLSv1.1/1.2 is supported by CB 520H B2 server blade with firmware
version 04-22 or later. When connecting via TLSv1.1/1.2, use Oracle Java Version 7
Update 2 or later.
6.When connecting via TLSv1.1/1.2, use Windows 7 or later, or Windows Server 2008
R2 or later.
7.The following 64-bit Oss support 32-bit Java VM as well as 64-bit Java VM.
¢Windows Server 2012 Standard
¢Windows 8
¢Windows 7 Professional
¢Windows Vista business
1-4 Remote console overview
Hitachi Compute Blade 500 Series Remote Console User's Guide

Requirements for a LAN cable
A LAN cable with category 5 or higher is required.
Restrictions on the remote console
If you start the remote console from another remote program, such as a
ServerCondutor remote function, the application will not properly perform
such as displaying double cursors. Do not use the remote console with other
remote programs.
Access from multiple system consoles (N:1)
Multiple system consoles cannot simultaneously connect to a single server
blade.
Mouse modes
The remote console supports three mouse modes: Absolute; Relative;
Relative positioning (Linux Acceleration). You need to set a mouse mode
depending on the server OS.
If a mouse mode is not properly set, the mouse may not work properly. See
Mouse tab on page 2-16 for details.
Memory dump
If you need to create a memory dump file, use the GUI or CLI of a
management module. See the Hitachi Compute Blade 500 Series
Management module Setup Guide for how to create a memory dump file.
Note: When the remote console is used, a memory dump file cannot be
created by pressing ScrollLock key twice while holding the right Ctrl key down
with Windows Server 2008
System console settings with a remote CD/DVD used
Disable the CD/DVD AutoRun function of Windows on the system console
when using a remote CD/DVD. Follow the procedure below to disable the
CD/DVD AutoRun.
Windows Server 2003 R2 on the system console
1.Click Start > Run to start regedit.
2.Execute HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\Cdrom.
3.Set the value of AutoRun Data to "0," and close regedit.
4.Restart the system console.
Tip: To enable CD/DVD AutoRun, set the value of AutoRun Data to "1".
Remote console overview 1-5
Hitachi Compute Blade 500 Series Remote Console User's Guide

Windows Server 2008 R2 , Windows Server 2008 32-bit, Windows 7
Professional, or Windows Vista Business on the system console
1.Click Start > Control Panel. For Category view, click Hardware.
2.Click AutoPlay.
3.Uncheck Use AutPlay for all media and devices, and click Save.
Tip: To enable CD/DVD AutoPlay, perform step 1 and step 2 above, check
AutPlay for all media and devices, and click Save.
Windows Server 2012 or Windows 8 on the system console
1.Place the mouse cursor on the top right end, move it to the bottom, and
click Search.
2.Type "AutoPlay", click Settings, and click AutoPlay.
3.Uncheck Use AutoPlay for all media and devices, and click Save.
Tip: To enable CD/DVD AutoPlay, perform step 1 and step 2 above, check
AutoPlay for all media and devices, and click Save.
Power operation in LPAR manager mode
The target for power operations with remote console is a server blade. A
power operation to a server blade in LPAR manager mode will affect all LPARs
in the server blade. To prevent unnecessary LPARs from being affected,
power operation with remote console is disabled when a server blade is in
LPAR manager mode: The following operations are not available.
Power On, Forced Power Off, or Hard Reset
Use the Web console to perform power operation to a server blade in LPAR
manager mode.
Server blade screen capture
You cannot capture a screen while using the remote console due to inputting
of PrintScreen key or Alt+PrintScreen key is transmitted to a server blade.
For capturing a screen in the server blade, the remote console screen should
be inactive to capture a whole screen pressing PrintScreen key. The
performance capture procedure is as follows:
1.Maximize the Remote Console window by double-clicking its title bar.
2.Click the Windows task bar to move focus from the Remote Console
window.
3.Press PrintScreen key to take a snapshot of the entire desktop.
1-6 Remote console overview
Hitachi Compute Blade 500 Series Remote Console User's Guide

System console device and image file sharing in multiple server blades
A CD/DVD drive cannot be used at the same time by multiple server blades
for remote CD/DVD function. FD drive, USB memory device and image file
also cannot be used at the same time by multiple server blades for remote
FD/remote USB memory function. However, an ISO image file can be used at
the same time by multiple server blades.
Media exchanging while using remote FD and remote CD/DVD
A media in the FD drive cannot be exchanged while using the remote FD. A
media in the CD/DVD drive cannot be exchanged while using the remote CD/
DVD. When exchanging the media, disconnect the remote FD and remote CD/
DVD. Connect the remote FD and remote CD/DVD again after exchanging the
media.
Capacity and format for FD media and USB memory
The FD media and USB memory cannot be formatted using the remote
FD/USB memory function in the server blade. Format the FD media and USB
memory through the system console. For the remote FD/USB memory
function, you can use 3.5 inch 2HD FD media and USB memory formatted
with the following settings. Supported maximum device capacity of USB
memory is 16 GB.
[FD media]
Capacity: 3.5 inch, 1.44 MB, 512 byte/sector
File system: FAT
Allocation unit size: Standard
Remote console overview 1-7
Hitachi Compute Blade 500 Series Remote Console User's Guide

Format options: Enable Compression and Create an MS-DOS startup
disk are unchecked.
[USB memory]
File system: FAT32
Allocation unit size: Standard
Supported VGA driver, screen resolution, and number of colors
The remote console supports the following VGA driver, screen resolution, and
number of colors in the server blade.
Table 1-2 Supported VGA driver, screen resolution, and number of colors
OS VGA driver Screen resolution Number of
colors
Windows1• Display driver of Server
installation and
monitoring tool -
Installation Assistant
•Standard SVGA driver
800 x 600 16 bit
32 bit
1024 x 768
(Recommended)
16 bit
32 bit
1280 x 1024 16 bit
32 bit
1600 x 1200 16 bit
32 bit
Linux VESA driver 640 x 480 16 bit
32 bit
800 x 600 16 bit
32 bit
1024 x 768
(Recommended)
16 bit
32 bit
Note:
1.For details about how to install VGA driver, see Hitachi Compute Blade Series Hitachi
Compute Rack Series OS Installation Guide for Windows Server or Server installation
and monitoring tool OS Setup Guide.
Tip: If you use VGA driver, screen resolution, and number of colors other
than the above, the screen may not display properly.
Cause of remote console disconnect
If you operate the followings, the remote console is disconnected:
•Removing the server blade
• Restoring the server blade configuration through the management module
1-8 Remote console overview
Hitachi Compute Blade 500 Series Remote Console User's Guide

• Updating the firmware
•Restarting BMC
• Changing IP address of BMC
When the remote console is disconnected while using the virtual media, the
data may not read/write properly, or the eject button on the CD/DVD drive
may not work properly. Exit the virtual media console before the above
operation.
For avoiding the eject button problem, see Troubleshooting problems on page
4-2.
Remote console window after OS shutdown or server blade power off
The server blade VGA screen that is displayed before powering off may be
kept to display after the OS shutdown or server blade power off, instead of
displaying "No Signal" on the remote console. If "No Signal" is not displayed,
confirm that the power status shown in the lower right corner of remote
console window is Power OFF.
Remote console behavior with unsupported Java VM
Multiple Java VM versions can be installed on a system console. If any other
Java VM version than those described in Requirements for a system console
on page 1-3, such as a version made by another vender, is installed, the
Remote console overview 1-9
Hitachi Compute Blade 500 Series Remote Console User's Guide

unsupported Java VM may cause the remote console on the system console
not to work properly.
Use the system console only with the supported Java VM for working it
properly. Check your Java VM version executing the remote console by
following steps shown below.
1.Open Control Panel, and click the Java icon to start Java Control Panel.
2.Click Advanced tab, find Java console, select Show Console, and click
OK.
3.Start the remote console, and check the Java VM (JRE) version shown in
the Java console.
Example: 1.7.0_09-b05 Java HotSpot(TM) 64-Bit Server VM
4.Return Java console to the previous setting.
Java Runtime Environment (JRE) version 7 update25 or later
Since security policy has been changed with JRE 7 update25 or later, the
remote console application may not be able to start. If so, execute one of the
following.
Use Exception Site List (JRE 7 update51 or later)
Add the Web console to the Site List on the Exception Site List, Security tab
on Java Control Panel.
1.Click Edit Site List.
2.Click Add.
1-10 Remote console overview
Hitachi Compute Blade 500 Series Remote Console User's Guide

3.Enter "https://<serever blade Web console IP address>" and "http://
<serever blade Web console IP address>" and click OK.
4.Check that the IP addresses are shown in the Exception Site List and click
OK.
Remote console overview 1-11
Hitachi Compute Blade 500 Series Remote Console User's Guide

Java Runtime Environment (JRE) version 7 update21 or later
Use JRE version in which the security policy is not changed. When you enable
connection via SSL/TLS, use JRE 7 Update 2 or later.
Set the security level to Medium
Start Java Control Panel, and move the security level slider to Medium.
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Hitachi Compute Blade 500 Series Remote Console User's Guide