Hitachi Virtual Storage Platform G370 Operating and maintenance manual

Hitachi Virtual Storage Platform G350 and
G370
88-03-2 x
Hardware Reference Guide
This document provides information about the system hardware components and the mechanical and
environmental specifications for the Hitachi Virtual Storage Platform G350 and G370 storage systems.
MK-97HM85012-03
November 2019

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Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 2

Contents
Preface..................................................................................................... 7
Intended audience............................................................................................... 7
UEFI Development Kit 2010................................................................................ 7
Product version....................................................................................................8
Release notes......................................................................................................8
Changes in this revision.......................................................................................8
Document conventions........................................................................................ 8
Conventions for storage capacity values........................................................... 10
Accessing product documentation..................................................................... 11
Getting help........................................................................................................11
Comments..........................................................................................................12
Chapter 1: Overview ............................................................................ 13
Block configuration.............................................................................................13
Features.............................................................................................................13
Chapter 2: System controllers ............................................................15
Controller chassis with small form-factor drive bays (CBSS).............................15
CBSS controller chassis with front panel bezel............................................15
CBSS controller front panel LEDs (without bezel)........................................17
CBSS controller rear panel LEDs.................................................................17
CBSS controller power supply unit LEDs and connectors........................... 19
Controller chassis with large form-factor drive bays (CBSL)............................. 20
CBSL controller front panel bezel LEDs.......................................................21
CBSL controller front panel LEDs (without bezel)........................................ 22
CBSL controller rear panel LEDs................................................................. 23
CBSL controller AC power supply unit LEDs and connectors......................25
Host, Network, and Drive Tray Ports and LEDs.................................................26
Front end modules........................................................................................26
10-Gbps iSCSI board LEDs and connectors (optical).............................26
10-Gbps iSCSI board LEDs and connectors (copper)............................ 27
8-Gbps, 16-Gbps, or 32-Gbps Fibre Channel (4-port) board LEDs
and connectors........................................................................................28
16-Gbps Fibre Channel (2-port) board LEDs and connectors................ 30
Back-end module LEDs and connectors...................................................... 31
Contents
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 3

Chapter 3: Drive trays..........................................................................33
Small form-factor drive tray (DBS).....................................................................33
SFF with front panel bezel............................................................................33
SFF front panel without bezel.......................................................................34
SFF rear panel..............................................................................................35
AC power supply unit LEDs and connectors................................................ 36
Large form-factor drive tray (DBL)..................................................................... 37
LFF with front panel bezel............................................................................ 37
LFF front panel without bezel....................................................................... 38
LFF rear panel..............................................................................................39
AC power supply unit LEDs and connectors................................................ 40
High-density intermix drive tray (DB60)............................................................. 40
Dense intermix drive tray with front panel bezel...........................................41
Dense intermix drive tray display LEDs........................................................42
Dense intermix drive tray rear panel.............................................................43
Chapter 4: Service processor.............................................................. 45
Service Processor (Windows 10 Enterprise) hardware specifications...............45
Service processor description............................................................................46
SVP (Windows 10 Enterprise) front panel....................................................47
SVP (Windows 10 Enterprise) rear panel.....................................................47
Chapter 5: Maintaining the storage system........................................49
Storing the storage system................................................................................ 49
Powering off the storage system........................................................................49
Battery unit.........................................................................................................50
Removing cables............................................................................................... 50
Appendix A: Storage system parts list............................................... 52
VSP G350 parts list............................................................................................52
Drive tray and drive configuration.................................................................58
VSP G370 parts list............................................................................................59
Drive tray and drive configuration.................................................................65
Data and power cable model list........................................................................66
Appendix B: System specifications ................................................... 69
VSP G350 mechanical specifications................................................................ 69
VSP G370 mechanical specifications................................................................ 75
Electrical specifications .....................................................................................81
Environmental specifications ............................................................................ 82
Shared memory................................................................................................. 89
Contents
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 4

Appendix C: Network access...............................................................91
TCP/IP port assignments...................................................................................91
Controller connections....................................................................................... 94
Physical service processor connections............................................................ 94
Appendix D: Data and power cables...................................................96
Required cables.................................................................................................96
Fibre Channel cables.........................................................................................98
iSCSI cables.................................................................................................... 101
iSCSI standards..........................................................................................104
iSCSI specifications....................................................................................104
Managing cables..............................................................................................107
AC power cables..............................................................................................110
Power cable assemblies............................................................................. 110
AC connections...........................................................................................112
Power cable usage guidelines....................................................................114
Three-phase power considerations for racks..............................................114
Cable management.................................................................................... 114
Appendix E: Power distribution units for Hitachi Universal V2B
Rack .....................................................................................................115
Americas single-phase PDU 1P30A-8C13-3C19UL.P.....................................115
Americas single-phase PDU 1P30A-15C13-3C19UL.P...................................116
Americas three-phase PDU 3P30A-8C13-3C19UL.P...................................... 117
Americas three-phase PDU 3P30A-15C13-3C19UL.P.................................... 117
Americas three-phase PDU 3P30A-24C13-6C19UL.P.................................... 118
APAC and EMEA single-phase PDU 1P32A-9C13-3C19CE.P........................119
APAC and EMEA single-phase PDU 1P32A-18C13-3C19CE.P..................... 120
APAC and EMEA three-phase PDU 3P16A-9C13-3C19CE.P.........................121
APAC and EMEA three-phase PDU 3P16A-15C13-3C19CE.P.......................122
APAC and EMEA three-phase PDU 3P32A-24C13-6C19CE.P.......................123
Americas, APAC, and EMEA three-phase PDU 3P30A-243-69CE-UL.P........124
Appendix F: Non-Hitachi racks..........................................................126
Non-Hitachi rack support ................................................................................ 126
Hitachi Universal V2 Rack rail kits................................................................... 126
Hitachi Universal V2 Rack accessories........................................................... 127
Third-party rack support for DB60 dense intermix drive trays......................... 127
Appendix G: Warning labels on the storage system....................... 129
CBSS controller............................................................................................... 130
CBSL controller................................................................................................131
Contents
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 5

Small form factor drive tray..............................................................................132
Large form factor drive tray .............................................................................133
Dense intermix drive tray................................................................................. 134
CBSS/CBSL controller.....................................................................................135
Dense intermix drive tray power supply...........................................................135
CMA (used to secure dense intermix drive tray)..............................................136
Battery..............................................................................................................136
Appendix H: Environmental notices................................................. 137
Appendix I: Regulatory compliance..................................................138
Contents
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 6

Preface
This guide describes the hardware features and specications of the Hitachi Virtual
Storage Platform G350 and G370 (VSP Gx00 models).
Intended audience
This document is intended for Hitachi Vantara representatives, system administrators,
authorized service providers, or customers who install, congure, and operate the VSP
Gx00 models.
Readers of this document should be familiar with the following:
■Data processing and RAID storage systems and their basic functions
■RAID storage system hardware components and operational specications
UEFI Development Kit 2010
This product includes UEFI Development Kit 2010 written by the UEFI Open Source
Community. For more information, see the UEFI Development Kit website:
http://sourceforge.net/apps/mediawiki/tianocore/index.php?title=UDK2010
© 2004, Intel Corporation.
All rights reserved.
Redistribution and use in source and binary forms, with or without modication, are
permitted provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of the Intel Corporation nor the names of its contributors might be
used to endorse or promote products derived from this software without specic prior
written permission.
Preface
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 7

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS”
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Product version
This document revision applies to VSP G350, G370 rmware 88-03-2x or later.
Release notes
Read the release notes before installing and using this product. They may contain
requirements or restrictions that are not fully described in this document or updates or
corrections to this document. Release notes are available on Hitachi Vantara Support
Connect: https://knowledge.hitachivantara.com/Documents.
Changes in this revision
■Added support for 14 TB SSD drives.
Document conventions
This document uses the following storage system terminology conventions:
Convention Description
VSP Fx00 models Refers to all of the following models, unless otherwise noted.
■Hitachi Virtual Storage Platform F350
■Hitachi Virtual Storage Platform F370
■Hitachi Virtual Storage Platform F700
■Hitachi Virtual Storage Platform F900
Product version
Preface
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 8

Convention Description
VSP Gx00 models Refers to all of the following models, unless otherwise noted.
■Hitachi Virtual Storage Platform G350
■Hitachi Virtual Storage Platform G370
■Hitachi Virtual Storage Platform G700
■Hitachi Virtual Storage Platform G900
This document uses the following typographic conventions:
Convention Description
Bold ■Indicates text in a window, including window titles, menus,
menu options, buttons, elds, and labels. Example:
Click OK.
■Indicates emphasized words in list items.
Italic ■Indicates a document title or emphasized words in text.
■Indicates a variable, which is a placeholder for actual text
provided by the user or for output by the system. Example:
pairdisplay -g group
(For exceptions to this convention for variables, see the entry for
angle brackets.)
Monospace Indicates text that is displayed on screen or entered by the user.
Example: pairdisplay -g oradb
< > angle
brackets
Indicates variables in the following scenarios:
■Variables are not clearly separated from the surrounding text or
from other variables. Example:
Status-<report-name><file-version>.csv
■Variables in headings.
[ ] square
brackets
Indicates optional values. Example: [ a | b ] indicates that you can
choose a, b, or nothing.
{ } braces Indicates required or expected values. Example: { a | b } indicates
that you must choose either a or b.
| vertical bar Indicates that you have a choice between two or more options or
arguments. Examples:
Document conventions
Preface
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 9

Convention Description
[ a | b ] indicates that you can choose a, b, or nothing.
{ a | b } indicates that you must choose either a or b.
This document uses the following icons to draw attention to information:
Icon Label Description
Note Calls attention to important or additional information.
Tip Provides helpful information, guidelines, or suggestions for
performing tasks more eectively.
Caution Warns the user of adverse conditions and/or consequences
(for example, disruptive operations, data loss, or a system
crash).
WARNING Warns the user of a hazardous situation which, if not
avoided, could result in death or serious injury.
Conventions for storage capacity values
Physical storage capacity values (for example, disk drive capacity) are calculated based
on the following values:
Physical capacity unit Value
1 kilobyte (KB) 1,000 (103) bytes
1 megabyte (MB) 1,000 KB or 1,0002 bytes
1 gigabyte (GB) 1,000 MB or 1,0003 bytes
1 terabyte (TB) 1,000 GB or 1,0004 bytes
1 petabyte (PB) 1,000 TB or 1,0005 bytes
1 exabyte (EB) 1,000 PB or 1,0006 bytes
Logical capacity values (for example, logical device capacity, cache memory capacity) are
calculated based on the following values:
Conventions for storage capacity values
Preface
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 10

Logical capacity unit Value
1 block 512 bytes
1 cylinder Mainframe: 870 KB
Open-systems:
■OPEN-V: 960 KB
■Others: 720 KB
1 KB 1,024 (210) bytes
1 MB 1,024 KB or 1,0242 bytes
1 GB 1,024 MB or 1,0243 bytes
1 TB 1,024 GB or 1,0244 bytes
1 PB 1,024 TB or 1,0245 bytes
1 EB 1,024 PB or 1,0246 bytes
Accessing product documentation
Product user documentation is available on Hitachi Vantara Support Connect: https://
knowledge.hitachivantara.com/Documents. Check this site for the most current
documentation, including important updates that may have been made after the release
of the product.
Getting help
Hitachi Vantara Support Connect is the destination for technical support of products and
solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara
Support Connect for contact information: https://support.hitachivantara.com/en_us/
contact-us.html.
Hitachi Vantara Community is a global online community for Hitachi Vantara customers,
partners, independent software vendors, employees, and prospects. It is the destination
to get answers, discover insights, and make connections. Join the conversation today!
Go to community.hitachivantara.com, register, and complete your prole.
Accessing product documentation
Preface
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 11

Comments
Please send us your comments on this document to
[email protected]. Include the document title and number, including
the revision level (for example, -07), and refer to specic sections and paragraphs
whenever possible. All comments become the property of Hitachi Vantara Corporation.
Thank you!
Comments
Preface
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 12

Chapter 1: Overview
The Hitachi Virtual Storage Platform G350 and VSP G370 is a versatile modular, rack-
mountable hybrid array storage system equipped with drive boxes, supporting SAS hard-
disk drives and ash drives, scaled for various storage capacity congurations.
The storage systems provide high performance operations by using dual controllers with
high-speed processors, dual in-line cache memory modules (DIMMs), cache ash
memory (CFM), battery, fans and ports to connect iSCSI and Fibre Channel I/O modules.
Each controller has an Ethernet connection for out-of-band management. If the data
path through one controller fails, all data drives remain available to hosts using a
redundant data path through the other controller.
For reliability, essential hardware components are implemented with a redundant
conguration so that the storage system can remain operational if a component fails.
Adding and replacing components, along with rmware upgrades, can be conducted
while the storage system is active and without interruption of data availability to the
hosts. A hot spare drive can be congured to replace a failed data drive automatically,
securing the fault-tolerant integrity of the logical drives. Self-contained, hardware-based
RAID logical drives provide maximum performance in compact external enclosures.
Block configuration
A storage system congured for block-level storage provides the ability to access and
provision raw storage volumes using protocols such as Fibre Channel and iSCSI.
A block conguration consists of the following:
■One dual controller chassis with on-board drives
■One or more optional drive trays
■Optional service processor (SVP)
Features
All storage systems are highly reliable, versatile, and able to scale its performance by
adding more drive chassis and data drives. Depending on the system conguration, the
drive chassis oerings support SAS-interface disk and solid-state drives.
Chapter 1: Overview
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 13

High performance
■Dual controller conguration distributes processing to each controller
■Equipped with high capacity cache to provide a total of 256 GB128 GB of high-speed
processing
■Flash drive conguration increases I/O processing speeds
■Equipped with 32/16-Gbps Fibre Channel or 10-Gbps iSCSI interface facilitates high-
speed data transfer
High reliability
■Main system components are congured with redundancy to maintain continued
service
■RAID 1, RAID 5, and RAID 6 support (RAID 6 including 14D+2P)
■Provides data security by transferring data to cache ash memory at the time of a
power outage
Scalability and versatility
■Small form-factor drive tray (DBS): Up to 24 2.5-inch HDDs or ash drives can be
installed (2U size)
■Large form-factor drive tray (DBL): Up to 12 3.5-inch HDDs can be installed (2U size)
■High-density intermix drive tray (DB60): Up to 60 3.5-inch HDDs can be installed (4U
size)
■Supports system environments with mixed operating systems such as UNIX, Linux,
Windows, and VMware
Features
Chapter 1: Overview
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 14

Chapter 2: System controllers
The storage systems are equipped with dual controllers for communicating with a data
host.
Each controller includes the following internal components such as a processor, dual in-
line cache memory modules (DIMMs), cache ash memory (CFM), battery, and fans. The
controller has an Ethernet connection for out-of-band management using Hitachi Device
Manager - Storage Navigator. If the data path through one controller fails, all drives
remain available to data hosts using a redundant data path through the other controller.
The controller is equipped with LED indicators for monitoring its operating conditions
and notifying possible component replacement.
Controller chassis with small form-factor drive bays (CBSS)
The CBSS controller chassis houses controllers, backup fan modules, power supplies,
and provides twenty-four slots at the front for loading large form-factor (2.5-inch) data
drives. The chassis also includes specic functional LEDs located on the front and rear of
controller to provide its operating status.
The following table lists the controller board specications.
Component Description
Chassis (2U) DW800-CBSS
Controller board DW-F850-CTLS DW-F850-CTLSE
Number of DIMM slot 2
Cache memory DIMM
capacity
32 GiB
Total cache memory DIMM
capacity
64 GiB (per controller) 128 GiB (system)
Data encryption Not supported Supported
CBSS controller chassis with front panel bezel
The following table lists the denitions of the CBSS controller chassis front panel bezel
LEDs.
Chapter 2: System controllers
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 15

Number Item Description
1 POWER LED Green: Storage system is
powered on.
Amber: Storage system is
receiving power.
2 READY LED Green: Normal operation
3 WARNING LED O: Normal operation.
Amber: Component
requires maintenance.
Blink: Failure requires
maintenance.
Note: When System Option
Mode 1097 is set to ON,
the WARNING LED does not
blink, even if the following
failure service information
messages (SIM) are issued:
452xxx, 462xxx, 3077xx,
4100xx, and 410100.
LED might turn o during
user maintenance.
4 ALARM LED O: Normal operation.
Red: Processor failure
(system might be down).
For assistance, contact
customer support: https://
support.hitachivantara.com
/en_us/contact-us.html.
5 POWER ON/OFF ( main
switch)
Powers the storage system.
6 Lock Locks and unlocks the front
panel bezel by using the
supplied key.
CBSS controller chassis with front panel bezel
Chapter 2: System controllers
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 16

Note: Removing a controller can cause the POWER, READY, WARNING, and
ALARM LEDs on the front panel to turn o. These LEDs return to their on
state after the storage system recovers from the controller replacement.
CBSS controller front panel LEDs (without bezel)
The following table describes the denitions of the CBSS controller front panel LEDs.
Number Item Description
1 ACT LED Green: Normal operation.
Blink green: Drive is being
accessed.
2 ALM LED Red: Drive stopped due to
a failure and can be
replaced.
3 POWER, READY, WARNING,
and ALARM LEDs
Note: When System Option
Mode 1097 is set to ON,
the WARNING LED does not
blink, even if the following
failure service information
messages (SIM) are issued:
452xxx, 462xxx, 3077xx,
4100xx, and 410100.
4 POWER ON/OFF (main
switch)
Powers the storage system.
5 Small form-factor drives The twenty-four 2.5-inch
small form factor drives are
positioned vertically. The
slots are organized from 0
to 23.
CBSS controller rear panel LEDs
The following table lists the descriptions of the CBSS controller rear panel LEDs.
CBSS controller front panel LEDs (without bezel)
Chapter 2: System controllers
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 17

Number Item Description
1 Controllers Controller 1 (left) and
Controller 2 (right).
2 Front end module N/A
3 CTL ALM LED Red: Controller can be
removed.
Blink red: Failure with the
power supply unit of the
controller.
Amber: LAN reset switch
was pressed.
4 BACKUP STTS LED Green: Power restoration in
progress following power
outage.
Fast blink green: Restoring.
Slow blink green: Restoring,
or sequential shutdown in
progress.
5 CTL WARN LED Amber blink one time:
Failure with fan 0.
Amber blink two times:
Failure with fan 1.
6 Cache ash memory N/A
7 LAN-RST switch Use only when instructed
by customer support.
8 LAN port Maintenance LAN port (left)
and user LAN port (right).
9 Uninterruptible power
supply (UPS) port
N/A
CBSS controller rear panel LEDs
Chapter 2: System controllers
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 18

Number Item Description
10 ALARM LED (for cache ash
memory)
Red: Cache ash memory
can be removed.
11 Backup module N/A
12 STATUS Green: Charging of the
battery in the backup
module is complete.
Blink green: Battery in the
backup module is charging
or discharging.
Red: Backup module can
be removed.
Blink red: Backup module
can be removed.
O: Battery is not installed,
failure occurred, or
rmware is being
upgraded.
13 SAS port N/A
14 Port LED Blue: Port link is
established.
15 Power supply unit N/A
CBSS controller power supply unit LEDs and connectors
The following table describes the denitions of the CBSS controller AC power supply unit
LEDs and connectors.
CBSS controller power supply unit LEDs and connectors
Chapter 2: System controllers
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 19

Number Item Description
1 Receptacle Connects to the power
cable provided with the
storage system.
2 AC IN LED Blue: AC input is normal.
3 ALM / RDY LED Red: Power supply unit can
be replaced.
Green: Normal operation.
Controller chassis with large form-factor drive bays (CBSL)
The CBSL controller chassis houses controllers, backup fan modules, power supplies, and
provides twelve slots at the front for loading large form-factor (3.5-inch) data drives. The
chassis also includes specic functional LEDs located on the front and rear of controller
to provide its operating status.
The following table lists the controller board specications.
Controller chassis with large form-factor drive bays (CBSL)
Chapter 2: System controllers
Hitachi Virtual Storage Platform G350, G370 Hardware Reference Guide 20