HME JTECH Staffcall IQ Paging User manual

800.321.6221
©2017 JTECH, an HME Company logo and product names are registered trademarks of HM Electronics, Inc. All rights reserved. Part Number: MPGCP-1
Staffcall IQ® Paging
User Manual Date: 11.05.18

User Manual
2
800.321.6221
Staffcall IQ Pagers
Model Number: STFIQ
Components
Your StaffCall®paging system is comprised of three key elements:
The JTECH Desktop Transmitter
oApplies to models: ISTATION
The Staffcall IQ Pagers
The Staffcall IQ Charger
Quick Setup
Lock the antenna to the connector on the transmitter by placing the antenna on the connector and twisting
left to lock in place.
Plug the power supply into the transmitter and then into a standard 110-240v outlet. A surge protector is
recommended.
Compile charger bases and plug charger power supply into charger and then into a standard outlet. Surge
protection is recommended for charging bases.
Add pagers to charger slots. You will see a RED light on each pager. This light indicates the charging status.
System Use
Distributing a Pager
Remove a Staffcall IQ pager from the charger.
The pager will vibrate to preview what the alert will look like for the staff.
Hand the pager to the guest, stating that the pager will go off with they have been paged.
Paging a Staff member
To page a staff member, enter the 1 to 3-digit pager number into the transmitter and press SEND.
The pager will alert until it is returned to the charger.

User Manual
3
800.321.6221
Staffcall IQ Pagers
Model Number: STFIQ
System Configurations
System Default Configuration
The paging system was set to default settings listed below prior to shipment.
Current time is set.
Out of Range is set to OFF
To enter programming mode, on the transmitter, press “SETUP”, use password “1379”and press “ENTER”.
Use the “*/MENU”button to scroll and the “#/SELECT”button to choose the menu option.
Once you have saved your changes, press “CANCEL”until you return to the main Pager Number screen.
Set Current Time
1. At the “Set Current Time” menu, press the “ENTER” key.
2. Set the hour, then press the “ENTER” key.
3. Set the minutes, then press the “ENTER” key.
4. Use “1 or 2” key to select AM or PM, then press the “ENTER” key.
5. After the correct time is set, press the “ENTER” key to accept. Press the “CANCEL” key to exit the system
programming menu.
Set Sleep Timer
This system has an “ALL SLEEP” function that turns off all battery pagers (for example, manager pagers) at once
automatically.
To turn Sleep Timer “ON”, follow the procedure below:
1. At the “Set Sleep Time” menu, press the “#/Select” key to turn the sleep shutdown to “ON”.
2. Press the “ENTER” key to accept the change.
3. Press the “CANCEL” key twice to exit out of the menu.
Change Shutdown Time
1. At the sleep shutdown menu, press the “#/Select” key to turn the sleep shutdown to “ON”.
2. Press the “ENTER” key.
3. Set the hour then press the “ENTER” key.
4. Set the minutes and press the “ENTER” key. Use the “1 or 2” key to select AM or PM and then press the
“ENTER” key. After the correct time is set, press the “ENTER” key to save. Press the “CANCEL” key to exit the
system programming menu.
To turn Sleep Timer “OFF”, follow the procedure below:
1. At the “Set Sleep Time” menu, press the “#/Select” key to turn preset messages from “ON” to “OFF”

User Manual
4
800.321.6221
Staffcall IQ Pagers
Model Number: STFIQ
2. Press the “ENTER” key to save the programming.
3. Press the “CANCEL” key to exit the system programming menu.
Set Out of Range
With this feature enabled, the pagers will play a melody or voice when taken out of range of the transmitter to inform
the guest that they are too far away and will miss their page. The melody or voice will automatically stop when they
step back within range. Be sure that all pagers are returned before turning out of range on or off.
To turn the out of range “ON”:
1. Remove all the pagers from the charging unit or unplug the power supply that is connected to the first
charger.
2. At the “Out of Range” menu, press the “#/Select” key to turn the out of range “ON”.
3. Press the “ENTER” key 3 times. After sending the signal, all the pagers will light up once to tell you that they
received the new code.
4. Press the “CANCEL” key to exit the system programming menu.
To turn the out of range “OFF”:
1. Remove all the pagers from the charging unit or unplug the power supply that is connected to the first
charger.
2. At the “Out of Range” menu, press the “#/Select” key to turn the out of range “OFF”.
3. Press the “ENTER” key 3 times. After sending the signal, all the pagers will light up once to tell you that they
received the new code.
4. Press the “CANCEL” key to exit the system programming menu.
Range Test
With this feature you can determine what distance your transmitter will cover.
When testing range, use 3 pagers to ensure that you have the most accurate reading. When you have reached a point
where ALL 3 pagers do not receive 2 consecutive pages then you are out of range.
To start the Range Test, follow the procedure below:
1. Remove a couple of pagers from the charging stack.
2. At the “Range Test” menu, press the “#/Select” key to turn range test “ON”.
3. Press the “ENTER” key to start the range test. As soon as range test is activated you’ll notice the pagers flash
once every 10 seconds (if you use numeric pagers they will vibrate). Walk around your property. When you
reach the point where the pagers do not flash consistently, this is your maximum range. If you would like to
increase or decrease your range, exit range test and call 800-919-9903 for more options.
4. Press the “CANCEL” key to stop the range test.

User Manual
5
800.321.6221
Staffcall IQ Pagers
Model Number: STFIQ
5. Press the “CANCEL” key to exit the system programming menu.
NOTE: The transmitter has an auto shut off feature that will stop the range test after 15 minutes.
Frequently Asked Questions
The pagers vibrate when first removed from the charger. Should this happen?
Each pager when removed from the charger will display one demonstration page.
I have lost some pagers; how do I replace them?
Online at http://www.jtech.com/support
Select the Pager Repair/Renumbering Form or contact us at [e-mail] or via phone at 800.321.6221.
What is the expected battery life? Can I buy replacements?
JTECH batteries should last up to 2 years with proper use. Try charging the pager before considering replacement
batteries. If after 4 hours the pager charging light still displays amber, contact JTECH to order replacement batteries.
You can also use the battery from a working pager to test a non-working pager. If the pager works with the second
pager, replace the battery.
What is the process if I need to repair a pager?
Obtain a repair form from the JTECH website, http://www.jtech.com/support
Ship pagers needing repair with a copy of the form to the address listed below.
Make sure your company information is on all correspondence including the outside of the shipping box.
Ship in a traceable manner. Insure the package.
JTECH is not responsible for packages lost in transit. Please save the tracking number.
Shipping address:
JTECH, an HME Company
1400 Northbrook Parkway #320
Suwanee, GA 30024
ATTN: Repairs

User Manual
6
800.321.6221
Staffcall IQ Pagers
Model Number: STFIQ
FCC Licensing Information (Applies only to users in the United States)
JTECH paging systems operate on radio frequencies that are regulated by the Federal Communications Commission
(FCC). In order to transmit on these frequencies, you are required to have a license issued by the FCC. Under current
FCC policy, you may operate the equipment under JTECH, an HME Company, a/k/a HME Wireless’ FCC license
described below:
Licensee: HME Wireless, Inc., d/b/a JTECH an HME Company
Call Sign: WQKJ800
Area of operation: United States nationwide, including Hawaii and Alaska, and United States Territories
Frequencies (MHz): 457.525, 457.550, 457.575, 457.600, 467.875, 467.900, 467.925
Control point: 1400 Northbrook Parkway, Suite 320, Suwanee, GA 30024
If you require a copy of the license, you can contact JTECH, an HME Company, or obtain one from the FCC web site
(www.fcc.gov). You may, however, want to apply for your own FCC license. Whether you use JTECH, an HME
Company’s, FCC license or obtain your own, you are responsible for complying with the FCC rules and requirements
applicable to the JTECH paging system, particularly those that deal with private land mobile radio services. See 47 CFR
Part 90.
Changes or modifications not expressly approved by JTECH, an HME Company, may void the user’s authority granted
by the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter adjustments
should be made only by or under the supervision of a person certified as technically qualified to perform transmitter
maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of
the user of those services. Replacement of any transmitter component (crystal, semiconductor, etc.) not authorized by
the FCC equipment authorization for this radio could violate FCC rules.
International Licensing Information
(Applies only to users outside of the United States)
JTECH paging and radio systems operate on radio frequencies that are regulated by international treaties. In order to
transmit on these frequencies, you are required to have a license issued by the licensing authority in the country of
operation. To obtain information on licensing, you should contact the relevant licensing authority in the country in which
you are operating.
Note: Use of these products outside the country where it was intended to be distributed is subject to local government
regulations and may be prohibited.

User Manual
7
800.321.6221
Staffcall IQ Pagers
Model Number: STFIQ
Radio Compliance (Applies only to users in the United States)
THESE DEVICES COMPLY WITH PARTS 90 AND 15 OF THE FCC RULES, AS APPLICABLE. OPERATION IS SUBJECT TO THE
CONDITION THAT THE DEVICES DO NOT CAUSE HARMFUL INTERFERENCE. MODIFICATION OR CHANGES NOT
EXPRESSLY APPROVED BY THE MANUFACTURER COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
IMPORTANT NOTE: To maintain compliance with Radio Frequency exposure guidelines, the transmitter and antenna
must be at least 8 inches (20 centimeters) from any person.
Your radio generates radio frequency electromagnetic energy during transmission mode. The radio is designed for
and classified as “General Population” and may be used in any location as long as the separation distance listed above
is maintained.
To ensure that your exposure to radio frequency electromagnetic energy is with the FCC allowable limits for
occupational use, always follow these guidelines. Use ONLY authorized accessories with the equipment. Use of
unauthorized accessories can cause the FCC Radio Frequency Exposure compliance requirements to be exceeded.