Holding Hands B1 User manual

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U S E R M A N U A L
H O L D I N G H A N D S B1

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Before using, carefully read the product description, rules of use and
properly follow them.

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Table of Contents:
1. Basic information ……..……………………………………………………………………………… 3
2. Introduction ………………………………………………………………………………………….... 5
3. Application…. ….………………………………………………………………………………………. 5
4. About the manual………………………………………………………………………………………. 5
5. Security ………...………………………………………………………………………………………. 5
5.1.Precautions before use………….. ……………………………………………………………… 5
5.2.Caution when driving ……………………………………………………………………………... 6
5.3.Waring sings …….. ………………………………………………………………………………. 6
5.4.Repair and warranty information ….…………………………………………………………… 7
5.5.Braking safety information ……………….. …………………………………………………….. 7
6. Installation and commissioning of the wheelchair …………………………………………………..7
7. Tires ..………………………………………………….……………………………………………….. 8
8. Charger and batterry …..……………………………………………………………………………… 8
9. Diagnostics .………………………………………………………………………………………….. 10
10. Operation of the controller an massager.…………………………………………………………... 10
11. Wheelchair inspection and maintenance ….……………………………………………………… 11
12. Terms of awheelchair warranty …………………………………………………………………….. 12
13. Warranty card …………………………………………………………………………………… 13-14

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1. Basic information
Product name: electric wheelchair
Model/series: B1
EAN: 5903699861707
Net weight: 15 kg
Dimensions in the package: 590 x 1000 x 800 mm
Folded dimensions: 880 x 590 x 460 mm
Dimensions when unfolded: 1000 x 590 x 820 mm
Backrest height from the ground: 680 mm
Seat height from the ground: 480 mm
Seat width: 430 mm
Seat depth: 455 mm
Wheel track: 500 mm
Wheelbase: 520 mm
Dimensions are given in order: (length x width x height)
Transport and storage conditions:
Storage and transport temperature: -20 ~ 35 °C, humidity: 65 ± 20%
Supply voltage: AC220V; 50hz
Motor power: 2 x 250 W
Battery capacity: 13 Ah
Charging time: 6 - 7 hours
Maximum speed: ≤6km / h
Maximum range: 25 km
Front tires diameter: 8 "
Rear tire diameter: 12 "
Max. user weight: 100 kg
Max. Driveway: 15 °
Manufacturer: Zhejiang Hand in Hand Intelligent Health Technology Co., Ltd.
The packaging contains quantity
quantity
electric wheelchair (model B1)
1 piece
Battery
1 piece
Charger
1 piece
Controller
1 piece
User manual
1 piece

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2. Introduction
Thank you for purchasing and using the Holding Hands B1 electric wheelchair. Thank you very much
for trust and support for our company. Please read the instructions before using and adapt to them.
3. Application
The wheelchair is used to ride around the apartment and for short distances for disabled people, patients
and the elderly with short stature who are infirm or sick (except for those who cannot correctly assess
the risk of driving and with a large mass - over 100 kg).
4. About the instructions
This manual describes the correct operating methods for safe use, maintenance and inspection of the
device. Read these instructions carefully before use.
✓After reading the operating instructions, place them in an easily accessible place (on a back
cushion, seat or bag) so that they can easily be removed or used when something unclear
occurs or if third-party assistance is required.
✓This instruction manual is part of the product. In the event of sale, also provide the operating
instructions.
✓If you do not understand something or are unsure, contact the seller.
✓Read the warranty card carefully, do not throw away the box, receipt / invoice. Save the store
name and keep this information if you need a complaint.
✓Due to ongoing quality improvement or design changes, the illustrations described in this
manual may differ slightly from the actual part, and the company reserves the right to modify it.
✓IMPORTANT: Do not attempt to operate the vehicle without professional training or
understanding the contents of this manual to avoid a hazard.
WARNING!
Before buying and using a wheelchair, consult a professional physician /
physiotherapist / therapist to choose a more suitable product and use it correctly. To
ensure safe use of the wheelchair, and there is a risk of the wheelchair falling or falling
over, make sure that it has safety devices such as anti-roll bars or belts installed.
5. Security
★read it
WARNING!
When operating the wheelchair, observe the operating instructions, road rules and
technical specifications of this device to ensure complete safety of use of the product.
5.1 Precautions before use
Please do not step on the footrest each time you get on or off the wheelchair, you must stand on the
ground. The truck may tip over under overload
PROHIBITION!
Do not stand on the footrest when entering or leaving the wheelchair!
✓Before you get used to driving, practice in a safe and spacious place, such as a park, flat, or
large square;
✓Make sure you have your seat belt fastened or the necessary supports to ensure safety;
✓Check that each part is stable and properly fastened;
✓Check that the battery power is sufficient for use;
✓When using a pneumatic tire, maintain a certain pressure in the tire (shown on the side of the
tire). If the tire pressure is incorrect, it will cause uneven ride.

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5.2 Caution when driving
✓The maximum load of this wheelchair is 100 kg and the maximum angle of inclination is 8°.
Avoid walking on steep slopes, high steps, ditches, and avoid walking on railroad tracks and
rails without first looking around and helping.
✓Practice driving safely and remember about the functions of the wheelchair. When you first go
on the road, be with a guardian to stay safe.
✓Obey traffic rules from a pedestrian's perspective and treat them with priority.
✓Avoid driving in rain, fog, strong wind, snow and on slippery surfaces. Avoid sharp turns.
When the pram has closed, wipe it immediately.
✓Avoid driving late at night if you must go with your carer.
✓Do not ride on sand, gravel, roadsides without separation, ditches, tall grass, etc.
When crossing obstacles, such as horizontal trenches or crevices, stop in front of obstacles
and make sure that nothing is moving left and right, and that the wheels are not trapped. Make
sure you are moving at a right angle to the obstacle. Ask for help if necessary.
INFORMATION!
If there is a risk of the front wheel becoming stuck, reversing is recommended
(e.g. when crossing rails or getting on and off the metro)
✓When driving off a slope, make sure there is at least 1 ~ 2 m of flat road behind the slope;
drive downhill at the lowest speed;
✓Avoid crossing high steps. The trolley may exceed steps about 40 mm high. When crossing
steps, the direction of travel must be at right angles;
✓If you decide to go down, remember the above rules or ask for help.
✓Do not use this truck for carrying heavy objects and towing;
✓Do not use your mobile phone while driving to avoid distraction and affect the safety of moving
traffic. Do not use long scarves, strings or scarves that could get caught in the wheel while
riding;
✓When you stop using the truck, park it in a safe place and turn off the power switch;
✓The weight of the user and the items carried are key parameters for driving. The greater the
load, the lower the ability to drive (80 kg user can travel a minimum of 20 kilometers,
depending on the state of charge of the battery and road conditions);
✓Do not stand and jump on the seat and back cushion;
✓The design of the wheelchair circumference takes into account the safety of the user. It is
forbidden to modify it without permission;
✓The wheelchair cannot be used as a motor vehicle.
PROHIBITION!
The user should not ride a wheelchair or use it in the so-called Towing (pulling on a
rope behind a motor vehicle) as it can be thrown out of a wheelchair and injured in
the event of an accident or emergency braking. The wheelchair must be properly
secured and transported only in the trunk of a car.
5.3 Warning signs
Read these instructions carefully and pay attention to the warning signs next to the descriptions.
PROHIBITION!
Incorrect use will result in death or serious injury.
WARNING!
Incorrect use will cause injury or damage to the electric wheelchair.

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INFORMATION!
Follow the rules of use contained in this description to keep the truck in good
condition.
5.4 Repair and warranty information
Please do not make repairs yourself and do not use spare parts as this may void the warranty. Please
keep the purchase invoice / receipt, original box and warranty card. This is necessary to accept the
device by the service staff.
5.5 Braking safety information
The truck is equipped with an electric brake function. When braking is necessary, release the brake
lever. Do not brake too hard and suddenly while driving to avoid an accident. Observe your surroundings
and keep safe distances from other road users.
6 Installation and commissioning of the wheelchair
Unpacking: The box contains a trolley, battery, controller, charger. Take out the wheelchair, place it on
the ground and lift the backrest handle with both hands until it is fully open (figure 1). Press the
backrest with both hands until the lock clicks (picture 2). Check that the latch is properly locked. The
handle is on the right (figure 3).
Figure.1 Figure.2 Figure.3
Controller installation: Insert one end of the controller extension tube into the mounting tube (located
under the armrest tube on the right side of the wheelchair). Set the controller in position and lock the
handle (see figure 4).
Battery installation: Insert the driver plug into the battery box plug (see figure 5).
Figure.4 Figure.5

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Folding: Press the button to unlock the handle and remove the lock. Pull the round backrest tube with
both hands so that the backrest and seat cushion are folded down. Pull the footrest up to the vertical
position (Figure 6).
Figure.6 Figure.7
7 Tires
The rear wheels are pneumatic tires. It is recommended to inflate them according to the air pressure
marked on the side of the tire. When driving, do not touch the wheels with your fingers or approach
them with your hands so as not to cause injury due to friction or jamming.
8 Charger and battery
Battery information
When fully discharged, the charging time is just over 3 hours.
If the wheelchair will not be used for a long time, charge it every 15 days to make sure the battery is
full. Before charging, read the instructions carefully and follow the steps below:
Step 1: Check that the charger socket is not blocked.
Step 2: Make sure the wheelchair switch is turned off.
Step 3: Insert the charger output plug into the charging socket.
Step 4: When the charging indicator turns green, the battery is fully charged.
ATTENTION! Before connecting or disconnecting the charger to the battery, first disconnect the
truck's power supply and check that the charging voltage is adequate.
PROHIBITION!
The user is not allowed to sit in a wheelchair while charging.
If these conditions are not met, the company will not be liable for any failure or risk.
The truck should be fully charged. Frequently used trolley, without fully charging
shortens the battery life.
INFORMATION!
Do not expose the charger to external sources or heat, such as radiators, fire sources
and sunlight. Do not place the charger near flammable objects such as oil, stove,
radiator, deodorants. Do not move the wheelchair without disconnecting the battery
charger plug and the main power plug from the wheelchair and the power source.
When the battery is fully charged, the charging indicator will turn green. The charging
time depends on the outside temperature and the charging time in winter is slightly
longer. When charging, observe the following rules:
1. Use a dedicated charger for charging. Changing or modifying the charging circuit
without permission is strictly prohibited. In the event of such a change, the company is
not responsible for any consequences arising therefrom.
2. Never disassemble or modify the charger yourself.
3. Ensure that the charging place is well ventilated, do not expose it to the sun and
humid environment for a long time. Do not cover anything while charging.
4. When the truck is charging, a fan sounds. We ensure that it is a function of heat

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dissipation by the fan and the temperature of the charger housing increases slightly.
5. The charger is intended for indoor use and is not waterproof.
PROHIBITION!
1. Keep away from sources of ignition when charging. A fire source may cause the
battery to ignite or explode.
2. Maintain good ventilation while charging to prevent fire.
3. Do not install or remove the charging socket when your hands are wet or when the
socket is wet, it will cause an electric shock.
The charging process
While charging, the charging indicator lights orange and then turns green when charging is complete.
When charging, do not place the battery at a temperature below 0 °C or above 40 °C. The above
conditions may cause the battery to overheat and damage the battery and shorten its life.
PROHIBITION!
Do not open the battery cover and do not approach the source of fire. This will cause
an explosion and danger.
Damaged / used battery should be recycled or utilized and notified to the seller.
WARNING!
Make sure the connector is properly installed. Do not use the battery to power other
devices. Battery capacity changes with the outside temperature and battery life will be
short in winter.
Battery change
INFORMATION!
Use the same or similar type of battery recommended by the manufacturer to replace
the battery. If you have any questions about replacing the battery, contact the seller.
Turn off the power to the wheelchair before replacing or installing the battery. Do not
touch any metal objects with the battery connector. Read the warning sticker on the
battery. Do not cut the battery. If the case is cracked or deformed, replace the battery
immediately.
9. Diagnostics
When the LEDs are blinking and the horn beep sounds, there is a problem with the engine, battery
or wiring. The computer can display the error diagnostic number. A beep means that the first two high-
frequency sounds are notification sounds, and the next are alarm sounds. This is a cyclical alarm.
Depending on the seriousness of the situation, stop using the electric wheelchair and solve the problem
to ensure safety. The table below presents possible failures, their signaling and recommended actions.
No.
Oznaczenie
świetlne
Light
marking
Cause Recommended removal
1
None of the LEDs
are on
Discharged
battery
Disconnect and reconnect the trolley and check if the
battery level is too low
2
A small number of
LEDs are lit.
Low battery
power
The battery must be charged. The battery is damaged,
replace it with an original one and dispose of the
defective one
3
Left engine
failure
Check the left motor or check that the device
connecting the motor cable is not loose
4
Right engine
failure
Check the right motor or check that the device
connecting the motor cable is not loose
5
Controller
Whether the joystick is reset or the joystick cable is
disconnected, check that the connector plug is not
loose

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Contractor
failure
Please contact the distributor
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Signaling
Please contact the distributor
10. Control service
Do not use a wheelchair until you are familiar with the operation of the controller. All controller
parameters are factory set to ensure the best performance in different conditions. If the controller
parameters need to be changed for medical reasons, our professional staff must adapt them. Don't do
it yourself. Observe the relevant safety regulations. Make sure the controller control lever is
perpendicular to the ground, press the switch on the controller and the power indicator will be displayed.
If the lever is moved first and then the switch is turned on, the safety device will prevent the wheelchair
from moving, and the power indicator and awning will flash. At this point, return to the starting position
to resume movement.
Speed control
The speedometer displays the current speed. The speed can be increased or decreased by
pressing the acceleration or deceleration button. The change should be 20% every time you press it.
Under the user-set speed limit, the joystick can control the way you drive. When starting or stopping the
wheelchair, set the speed switch to the vertical position. You can change your speed faster when you
skilfully ride. When working or staying in an apartment, restaurant or office, switch to low speed to avoid
possible sudden driving and being hit by obstacles. If you want to stop immediately in an emergency,
release the joystick or move the lever in the opposite direction (emergency stop).
Control panel
Description of the
buttons:
1. Green –Switch
2. Orange - Horn
3. Minus: Reduce
speed
4. Plus: Increase
speed
Joystick: driving direction
LED lights - Battery level
indicator
Figure.8 Control panel

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11. Wheelchairs inspection and maintenance
The table below lists the activities you need to do to check that the truck is ready for use. If you find
any irregularities, please contact your distributor.
Device
Check list
Controller
◎Can the joystick be moved forward, backward, left and right
◎Are the connection or any parts loose?
◎Can you adjust the speed?
◎Is the power indicator light on and showing the power level accordingly?
◎Does the horn work?
◎Are there any unusual wheelchair behaviours?
Engine
◎Are there any strange noises?
◎Can the electromagnetic brake operate normally?
(a "click" will occur before starting and stopping the wheelchair).
Clutch
◎Are there any strange noises?
◎Can the device operate normally?
Construction
◎Is there any crackling / creaking sound?
◎Are the fastening parts loose?
Tires
◎Are they securely attached?
◎Is the tire damaged or insufficient pressure?
◎Is there any abnormal grinding?
WARNING!
If you find any irregularities, please contact customer service
To ensure that the truck is in good condition, regular maintenance should be carried out.
We recommend checking your wheelchair once every six months and repairing it every year. After the
warranty period, you will be charged for any repairs carried out by the service. Below is a checklist for
wheelchairs. Check the wheelchair according to the checklist below. Some checks must be carried out
by yourself to ensure safety while driving, sitting in or out of the wheelchair. To improve the control
process, we divided it into stages:
A: weekly check;
B: monthly check;
C: check every six months (every six months);
D: inspection every year.
Remember its implementation.
A
Maintenance
check weekly
Check the following:
◎Is the battery working properly?
◎Is the front and rear wheel tires undamaged?
◎Is the seat belt fastening correctly?
◎Is the stability of the wheelchair construction correct?
◎Is the moving part of the truck greased (lubricate with oil)
B
Monthly
maintenance
check
Check if the following items are loose or worn:
◎Armrest fixing screw.
◎Electromagnetic brake and handbrake function.
◎Clutch function.
◎Joystick.
◎Front wheel and rear wheel parts.
◎Tread depth of front / rear tires.
◎Electric control wiring.
◎Charger and controller connector.

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C
Semi-annual
maintenance
check
◎After thorough checking of the above functions, if they are working properly,
it is recommended to thoroughly clean the hard-to-reach places of the
wheelchair with a slightly damp cloth, cord, or toothbrush.
D
Annual
maintenance
check
Professional review is recommended. In case of any problems contact the
service.
12. Wheelchair warranty conditions
The wheelchair manufactured by our company has all the necessary certificates for safe use and
compliance with standards. If any material or production irregularities occur, they will be repaired free
of charge. Warranty repair involves replacing parts or repairs as needed. Replaced parts are original
and belong to our company.
No warranty coverage
Not including warranty covers:
✓Loss of warranty due to the passage of time;
✓Failing to comply with the company's operating instructions and recommendations (the
arrangements set by the company have not been implemented or the truck has been modified
by itself);
✓Damage caused by improper maintenance and finishing;
✓Exceeding the permissible weight limit;
✓Use of parts other than those manufactured or approved by the company;
✓Using the truck in places where it is impossible to ride or in an improper way;
✓Unauthorized modification of the wheelchair without our consent;
✓External factors in the wheelchair, such as scratches, soot, bird droppings, salinity, etc.
✓Natural disasters such as typhoons, floods, fires and earthquakes.
The company is not responsible after the warranty period for any repairs related to the replacement of
consumable parts, inspections, lubrication and additional costs (tires, fuses, various plastic products,
glass, transport, and other such items). Charges for regular inspections and any replacement of parts
specified by the company if the warranty is not taken into account.
13. Warranty Repair Requirements
✓The truck must be used in accordance with the operating instructions;
✓Checks must be carried out in accordance with the diagram in the manual;
✓You must have a warranty card, purchase receipt or invoice;
✓An application for warranty repair must be submitted;
✓The trolley should be delivered in carefully protected packaging so that it cannot be damaged
during transport. It is recommended not to discard the box after purchase.
The warranty card enters into force after it has been stamped and registered on the day of purchase.
Guarantee period
✓The car body frame is covered by a three-year warranty;
✓The electronic control system is warranted for one year;
✓The battery is covered by a warranty of 6 months;
✓Consumables (e.g. seat cushions / tires / paint) are not covered by the warranty
✓Improper handling and unauthorized modification of parts are not covered by the
warranty
WARNING!
This warranty card states that repairs are free in accordance with the applicable
period and conditions specified in the instructions. After the warranty period,
additional fees will be charged for repairs. In case of problems, please contact our
service or customer service.

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Warranty Card
Note: The warranty service accepts the device only properly packaged, protected against damage in
transit, with a bar code, warranty card, purchase / invoice receipt and description of the fault. It is
recommended that you do not discard the original carton when purchasing.
Product bar code ………………………...........Receipt or invoice number ………………………
Date and point of purchase..…………………………………………………………………………
Description of the fault ……………………………………………………………………………….
First name and last name ………………………………….
Phone number ………………………………….emeil address: ……………………………………….
Return address
………………………………………………………………………………………………………………
………………………………………………………………………………………………………………
Date and signature: ………………………………

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Fault description
Repair details
Service
employee
Date