Holtkamp DUO XXL User manual

Operating instruction
DUO XXL
Coin and chip card system
Remote maintenance via internet

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Important: For safe and proper use, read the instructions for use and further product-related documents carefully and keep
it for later use!
For errors, technical errors, printing errors and incompleteness, we assume no liability.

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Südstraße 40 / D-49084 Osnabrück
[e-mail] /
www.holtkamp.de
Telefon: [phone], Fax: [phone]
Geschäftsführung: Magnus Michael, Uwe Staudinger; Sitz der Gesellschaft: Osnabrück, AG Osnabrück HRB 213567
Banken: Deutsche Bank Osnabrück, IBAN: DE28 2657 0090 0039 5251 00; SW IFT/BIC: DEUTDE3B265
Die Lieferung erfolgt zu unseren Allgemeinen Geschäftsbedingungen mit Stand Juni 2011 nach ZVEI unter Einbeziehung der Softwareklausel
zur Überlassung von Standard-Software als Teil von Lieferungen mit Stand April 2012 nach ZVEI.
Zusätzlich gelten unsere Vertragsbedingungen „Hardware/Schaltplan/Layout“ und „Auftragsfertigung“.
Es gelten unsere Einkaufsbedingungen mit Stand Januar 2018.
EU-Konformitätserklärung / European Union conformity explanation
Für das nachfolgend bezeichnete Erzeugnis / For the following designated product
Zeitsteuerung vom Typ / Time control type
DUO XXL
mit Notaus-Timer (110%)-Funktion / with emergency stop timer (110%) function
wird hiermit bestätigt, dass die Bauart, in der von uns in Verkehr gebrachten Ausführung, den unten genannten Normen
entspricht.
It is hereby confirmed, that the construction in that execution brought by us in traffic corresponds to the standards specified
down.
Diese Erklärung gilt für alle Geräte, die nach den beiliegenden technischen Unterlagen, welche Bestandteile dieser Erklärung
sind, hergestellt werden.
This explanation applies to all devices, after the enclosed technical documents, which are components of this explanation,
are manufactured.
Einschlägige EG-Richtlinien / Relevant EC guidelines
RoHS-Richtlinie 2011/65/EU / RoHS Directive 2011/65 / EU
1. 2006/95/EG (Niederspannungsrichtlinie)
2006/95/EG (low-voltage guideline)
geändert durch
changed through
2014/35/EU
2. 2004/108/EG (EMV-Richtlinie)
2004/108/EG (EMV guideline)
geändert durch
changed through
2014/30/EU
Angewendete harmonisierte Normen:
Applied one harmonized standards:
EN 60335-1 von 01/12 (Sicherheit)
EN 60335-1 from 01/12 (security)
EN 55022 von 12/11 (Emissionen)
EN 55022 from 12/11 (emissions)
EN 61000-3, Teil 2 + 3 von (03/2015 und 03/2014) (Emissionen)
EN 61000-3, part 2 + 3 from (03/2015 and 03/2014) (emissions)
EN 61000-6, Teil 1 + 2 von (10/2007 und 03/2006) (Immunität)
EN 61000-6, part 1 + 2 from (10/2007 and 03/2006) (immunity)
Diese Erklärung ist bindend für den Hersteller
This declaration is binding on the manufacturer
Manfred Holtkamp Elektronik GmbH
Südstraße 40 in 49084 Osnabrück
abgegeben durch:
Signature:
M. Hashemizadeh (EMV-Beauftragter)
..........................................
Osnabrück, den 05.09.2018

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Content
1 Legal information......................................................................................................................................................................... 6
2 Warranty ................................................................................................................................................................................ 6
3 Safety notices ............................................................................................................................................................................. 6
4 Devicespecicdata .................................................................................................................................................................... 6
5 General data ................................................................................................................................................................................ 7
6 Illustrations ................................................................................................................................................................................ 7
6.1 Illustration of the device...................................................................................................................................................... 7
6.2 Illustration of electronic / Position of the connectors and switches on the PCB ................................................................. 8
7 Installation ................................................................................................................................................................................ 9
7.1 Installation notes.................................................................................................................................................................9
7.2 Mounting instruction ...........................................................................................................................................................9
7.3 Electrical connection.........................................................................................................................................................10
8 Deployment options .................................................................................................................................................................. 12
9 The chip card types ................................................................................................................................................................... 12
10 Special features ......................................................................................................................................................................... 12
11 Equipment feature ..................................................................................................................................................................... 13
11.1 DIP switches..................................................................................................................................................................... 13
11.2 Jumper..............................................................................................................................................................................13
12 Menu settings ....................................................................................................................................................................... 14
12.1 Menu call ..........................................................................................................................................................................14
12.1.1 Menu call via DIP-switch............................................................................................................................................. 14
12.1.2 Menu call via Holtkamp service card ......................................................................................................................... 14
12.1.3 Menu call via password entry via touch screen (jumper 1 is plugged in) ................................................................... 14
12.1.4 Sequence of the password entry .............................................................................................................................. 15
12.2 General information menu control .................................................................................................................................... 15
12.2.1 Copy and paste........................................................................................................................................................... 16
12.2.2 Turn pages, leave menu ............................................................................................................................................. 17
13 Statistic menu ........................................................................................................................................................................... 17
13.1 Sub menu Statistic............................................................................................................................................................17
13.2 Statistic menu daily counter „Sale“................................................................................................................................... 18
13.3 Statistic menu daily counter „Card revaluation“................................................................................................................ 19
 13.4 Statisticmenudailycounter„di󰀨erent” ............................................................................................................................19
13.5 Statistic menu daily counter „Sales“ ................................................................................................................................. 20
13.6 Statistic menu total counter „Card revaluation“ ................................................................................................................ 21
 13.7 Statisicmenutotalcounter„di󰀨erent“..............................................................................................................................21
13.8 Statistic menu „Service counter“.......................................................................................................................................21
14 Information menu ...................................................................................................................................................................... 22
14.1 Information menu XXL...................................................................................................................................................... 23
14.2 Information menu chip card.............................................................................................................................................. 23
14.4 Information menu internal modules .................................................................................................................................. 24
14.4 Information menu external modules ................................................................................................................................. 24
15 Menu Times and Prices ............................................................................................................................................................ 25
15.1 Sub menu Times and Price menu ................................................................................................................................... 25
15.1.1 Times and Prices „Times“ ........................................................................................................................................... 25
15.2 Menu points „Times and Prices“....................................................................................................................................... 26
15.2.1 Times and Prices „Prices“........................................................................................................................................... 27
16 Menu Clock and Shifting times ................................................................................................................................................ 28
16.1 Sub menu Clock and shifting times .................................................................................................................................. 28
16.1.1 Menu Clock and shifting time „Time and Date“........................................................................................................... 29
16.1.2 Menu Clock and Shifting times „Shifting times“ .......................................................................................................... 29
17 Menu chip card editing and revalue......................................................................................................................................... 31
17.1 General menu points for service chip card type 73 ......................................................................................................... 31
17.2 Chip card editing via service chip card type 73 ................................................................................................................ 31
17.3 Chip card revaluating via service card type 73 ................................................................................................................ 31
17.4 Chip card revalue via cash insertion.................................................................................................................................32

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18 CongurationMenu................................................................................................................................................................... 33
 18.1 Submenu"Conguration" ...............................................................................................................................................33
  18.1.1Conguration„Language+Currency“ ........................................................................................................................ 33
  18.1.2Conguration„Display+Sound”................................................................................................................................ 34
  18.1.3Conguration„Div.operatingparameters“.................................................................................................................. 36
  18.1.4Conguration„Payment“............................................................................................................................................. 40
  18.1.5Conguration„Tanningmanagement“ ........................................................................................................................ 42
  18.1.6Conguration„Objectdata“......................................................................................................................................... 45
  18.1.7Conguration„Counterstatistic“ ................................................................................................................................. 47
  18.1.8Conguration„Serviceintervals“................................................................................................................................. 48
  18.1.9Conguration„Coinvalidator“ ..................................................................................................................................... 49
  18.1.10Conguration„DataInterfaces“ ................................................................................................................................. 51
19 Operating of the XXL ................................................................................................................................................................. 52
19.1 Time purchase.................................................................................................................................................................. 52
19.1.1 Time purchase via chip card ...................................................................................................................................... 52
19.1.2 Time purchase by coin insert ..................................................................................................................................... 53
19.1.3 Buy more time............................................................................................................................................................. 54
19.1.4 Time sequence ........................................................................................................................................................... 55
19.1.5 Multi-Timer .................................................................................................................................................................. 56
19.2 Card editing and revaluating.............................................................................................................................................57
19.2.1 Card editing with service chip card type 73 ................................................................................................................ 57
19.2.2 Chip card revaluating with service chip card type Typ 73........................................................................................... 58
19.2.3 Chip card revaluating via coin insertion ...................................................................................................................... 59
19.3 Check device version, date and time ...............................................................................................................................59
21 FAQ – Frequently asked questions.......................................................................................................................................... 60
20 Reset to factory settings........................................................................................................................................................... 60
22 Error functions .......................................................................................................................................................................... 61
22.1 Code of error messages................................................................................................................................................... 62
Index ..............................................................................................................................................................................66

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1 Legal information
All rights reserved. No part of this manual may not be repro-
duced or copied in any form without permission of Holtkamp
Elektronik GmbH. The rights for contained software in control
and memory blocks are exclusively from the manufacturer.
The reading and copying of the program content is strictly pro-
hibited. The Holtkamp Elektronik GmbH is not liable to the
purchaser of this product or third parties for damages, los-
ses, costs or expenses caused by the buyer or any third party
due to accident, misuse or unauthorized alterations, repairs or
improvements.
The Holtkamp Elektronik GmbH shall remain liable for any loss,
costs, disruptions or consequential damages that result from the
use of the control.
The technical data are up to date. Misprints, errors and modi-
cationsexcepted.Oldermanualsarenolongervalidwiththe
publication of this manual.
ATTENTION:
The installation must be performed by authorized
personnel! Therefore, make sure that the installati-
on is carried out by an electronics specialist! Sin-
cethisisastationarydevicewithmain-sidexed
connection, a circuit breaker must be installed on
the installation side!
4 Device specicdata
After switching on the electricity on the display appears for
approx. 2 seconds: Holtkamp XXL X.x, below in the second
row: T-Timer. This is information about the used software version
(XX.x)aswellastheoperatingtypeoftheDUO(T-Timer).
These details are subject of the advanced development of the
DUOandyourorder.Forfurtherquestionsandordersthesede-
tails will constitute an advantage. Please note all the abbrevia-
tionsappearingonthedisplay,denitely,foranyothertechnical
requests, in the following list.
2 Warranty
Onthefunctionofthedeviceisgrantedforaperiodof12months.
The warranty is limited solely to technical defects of the unit, it
can´tbeacceptedfurtherclaims.Furtherapplyourgeneral
terms and conditions, stand of June 2011, for products and
services of the electrical industry (ZVEI) - also see website: www.
holtkamp.de.
Any liability extinguished by the manipulation of the device.
3 Safety notices
The coin/chip card boxes are built according to the prior art and
the recognized safety rules.
Nevertheless, its use threats to life and limb of the user or third
parties, or cause damage to the device or other equipment
during use. Use the device only in perfect condition, and in-
tended, safety and the risk of danger, in compliance with the
instruction manual! Do immediately eliminate particular dis-
orders,whichmaya󰀨ectsafety!Alwayskeeptheoperating
instructions directly to the coin box! Note, in addition to the
user guide, the generally applicable legal and other man-
datory
regulations relevant to accident prevention and environmental
protection!
Performno changesand/ormodications tothecoin/chip card
box without approval of the manufacturer! Spare parts must meet
therequirementsspeciedbythemanufacturer.Thisisguaran-
teed only for original spare parts. Do observe the in the user
manualspeciedorprescribeddeadlinesforrecurringmain-
tenance intervals! Do provide for the safe and environmen-
tally
friendly disposal of plastic parts and electronic replacement
parts! The manufacturer is not liable for damage caused by
improper use. The user bears the risk. Intended use also inclu-
des compliance with the operating instructions and compliance
with the inspection and maintenance conditions.


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Casing material galvanised steel plate 2mm
Casing color powder coated white RAL 9016
Dimensions h 300 mm x w 218 mm x d 141 mm
Power supply 230 V or 24 V, 50 / 60 Hz
Switched power 6,3 A by cos phi = 1
Power absorption 10 VA
Cable entrance von hinten (3 Bohrungen)
Temperature range 0°C - 50° C
Protection class I bei 230V~ bzw. III bei 24V~
Protection type IP 20
FusecircuitboardSI1 100mA T
FusemainrelaySI2 6,3A MT
Fuserun-outrelaySI3 6,3A MT
Attention: Fuses may only be replaced with the same value!
5 General data
We reserve the right to technical changes in the production and
technical developments
6 Illustrations
6.1 Illustration of the device
1 3,5“ Touch screen
2 Casing
3 Card slot
4 Coin slot
5 Coin reject button
6 Coin return
7 Coin removel
8 Lock
9 Coin bag
10 Fuseplate
11 Holes for 13
12 Securing bolts
13 Securing for the casing
14 Cable entrances
15 Earth terminals
16 SB frame
17 Securing holes
18 Rear wall
1
3
4
5
6
7
8
9
10
11
12
13
14
14
15
13
16
14
13
18 14 2

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6.2 Illustration of electronic / Position of the connectors and switches on the PCB
All required connections and switches are located on the power circuit board:
1 2 3 4 5 6 7
8
9
10
11
12
131414151617
1 Card ejection magnet
2 MDB
3 Erase button / blockade
4 DIP switches
5 Remote start/cleaning button
6 Time stop/Door opener
7 RS485 to the PC
8 Expansion board
9 Coin validator (Parallel-EMP)
10 Skin measurment head
11 SD card
12 Bypass switch
13 Overruntimerelayexit
14 2 connections for main and overrun time relay, if
potential-free
15 Main relay exit
16 Fineassurance100mAT(if230V)
17 Power connections
18 Jumper
19 Chip card
Connections and functions in brackets are optional. See further
descriptions of the individual components and connections in the
following chapters!
Changes and errors excepted!
17
2
2
18
19

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7 Installation
7.1 Installation notes
Through high quality micro-electronics is the device able to
reachahighstandardofreliabilityinthedailyuse.Only
if the installation has been professionally carried out can the
device be guaranteed. Please consider during the installation...
● Only authorized and qualied electricians carry out the
installation complying with the valid VDE–regulations.
● By the timers with 230 V~ supply voltage is denitely
the protection cable required, by the timers 24 V~ (safety
extra-low voltage) protecting grounding is needed as func-
tion earth
●Thattheoorcoveringisanti-staticandconductorcapable,
to ensure a minimum of static change and so reducing the
danger to the electronics.
●A malfunction or breakdown of the device can be caused
by the switching sparks of the relay contacts. To reduce
these sparks appropriate suppression combinations
must be included parallel to the protection contacts.
 RC combinations for sparks reducing are only a󰀨ective
by direct parallel switching of the relay contacts.
●That the screened control and data cable are laid sepa-
 ratelyfrommainscables.ThescreeningoftheDUOXXL
electronic must be one - side and laid on PE.
●That the feed line are used, which is from a big cross section
 to supply both the DUO XXL and the attached electric
consumer. It should be used an cross section from
1,5mm² at the minimum.

●This device may only be mounted on a suitable surface.
● Thedevicemustbesu󰀩cientlysecured,takeintoconsi-
deration the weight of the inserted coins. There are 6 holes
in the back of the casing to accomplish the mounting pro-
cess. Screws and dowels are included by delivery.
●The device must be mounted horizontally and vertically to
 guaranteeaawlessfunctionofthecoinreceiver.Thatme-
ans the angle of the device can only be maximum 2 º, slo-
ping forward or backward, as well as to the right or the
left.
● Theinputcablesarexedbythreedrilledholesintherear
wall. The device is corresponding to protection type IP 20
an may only be used in dry rooms. Choose a cable cross
section of the feed line adequate big. Attend thereby the
connected electrical load. Attend to the VDE guidelines.
7.2 Mounting instruction
Switch o󰀨 the power supply by switching over the
correspondingdisconnectororswitcho󰀨thefuseor
even by tripping the RCCB.
●Unlock and remove the coin box.
●Loosen the two screws of the fuse plate, remove the fuse
plate and raise the casing so that it is possible to pull out
theelectricalconnectors. Pullouttheelectricalplugconnec-
tions and remove the casing completely.
●The wall plate horizontal and vertically align with the help
of a level.
The tilt angle can only be 2° now mark the drilled
holes.
Drilltheholesandinsertsuitabledowels.Throughtheholes"13”
(see image of the device) on the rear wall connect up the elec-
tricity. With the appropriate screws secure the casing tightly.
Now reinstall the electrical connections. Place the casing on
thexingbolts“12”.Asacountermeasureplacethefuseplate,
throughtheopeningoftheremovedcoinbox,onthexingbolts
“11”andtightenwiththesuppliedscrews


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Control cable and remote start connection have
to be kept away from each other.
The electrical connection has to be carried out by the local
VDE regulations. With a permanent connection, an all pole
mains separator with at least 3 mm contact gap must be used.
Before starting the electric the corresponding circuit must be
disconnected. Shut down the mains input by activating the
separator switch, remove the fuse or release the main safety
fuse. Mains and low voltage cable must be spaced apart. Low
voltage cables should be generally spaced as screened cables.
7.3 Electrical connection
The electrical connection can only be carried out
byauthorizedandqualiedpersonnel!
Outside of o󰀩ce hours, the XXL should be swit-
chedo󰀨 to preservetheimage qualityofthedis-
play for as long as possible (minimize age-related
reduction of contrast and brightness)!


DUO XXL DUO XXL
Fuseoverrun Fuse main r.
violet brown
protective conductor green-yellow
blue black
Remote
start
Fuseoverrun Fuse main r.
violet brown
protective conductor green-yellow
blue black
Remote
start
Connection 230 V~ Connection 24 V~