Honeywell Smile User manual
Honeywell
EN2H-0402GE51 R0316
Operating Instructions Smile Connect System
EN2H-0402GE51 R0316
TableofContents
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Table of Contents
1Security ..........................................................................................................................................................5
1.1General Information..........................................................................................................................5
1.2Specified Application ........................................................................................................................5
1.3Personnel Qualification.....................................................................................................................5
1.4Warranty...........................................................................................................................................5
2System Description .......................................................................................................................................5
3Components...................................................................................................................................................6
3.1SDC Controller .................................................................................................................................6
3.2Smile Connect ..................................................................................................................................7
3.3Smile App .........................................................................................................................................7
3.4WLAN / LAN Router (provided by customer) ....................................................................................7
4System Requirements ...................................................................................................................................8
4.1SDC Controller .................................................................................................................................8
4.2Smile App .........................................................................................................................................8
5Operation......................................................................................................................................................10
5.1End Devices, Operating Systems, and User Interfaces ..................................................................10
6Start Smile App ............................................................................................................................................10
7System Log-on / Log-off..............................................................................................................................11
7.1Selection of Heating System...........................................................................................................11
7.1.1User Roles and Access Rights ........................................................................................13
7.1.2Picture Rights ..................................................................................................................14
7.2The Home Screen ..........................................................................................................................14
8Room Temperature Adjustment .................................................................................................................16
9Operating Modes and Quick Actions .........................................................................................................17
9.1Operating Modes of the Time Program...........................................................................................17
9.2Actions............................................................................................................................................17
9.2.1Applying an Action...........................................................................................................20
10Menu Settings ..............................................................................................................................................23
10.1Editing the User Profile ...................................................................................................................23
10.2Adapting the Design of the Smile App ............................................................................................26
10.3Working on Rooms and Room Groups ...........................................................................................28
10.3.1Editing Rooms .................................................................................................................29
10.4Creating Room Groups...................................................................................................................32
10.5Managing Users .............................................................................................................................34
10.6Managing Devices ..........................................................................................................................39
10.7Working with Actions ......................................................................................................................40
10.8Working on Time Schedules...........................................................................................................42
10.9Viewing Trends...............................................................................................................................48
10.10System ...........................................................................................................................................48
TableofContents
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Security
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1 Security
1.1 General Information
The Smile Connect System serves to control all of the components of the heating system.
The Smile Connect System can be operated via Smartphone and Tablet.
The devices are not suitable for children and shall not be used as toys.
Store packaging materials in a childproof fashion or dispose of it.
Do not disassemble the devices. If malfunctions occur, please inform your installer.
1.2 Specified Application
The device or system is to be used solely together with the delivered and authorized
components as described under "System Description", on page 5.
Any usage beyond the description is not in accordance with the application. The
manufacturer is not liable for resultant damages. The user entirely bears the risk for this
misuse himself.
Proper usage includes the observation of all instructions set forth in the operating manual.
It could be dangerous if the system is used in an improper fashion.
1.3 Personnel Qualification
The electrical installation, initial operation, and servicing of the device must be performed
by qualified electrical technicians who have been authorized by the operator.
The technicians must have read and understood these operating instructions and must
follow the procedures set forth therein.
The requirements of a qualified electrical technician are as follows:
• Knowledge of general and special safety and accident prevention regulations
• Knowledge of the relevant electrical regulations (e.g., DIN VDE 0100 Part 600, DIN
VDE 0100-722) plus the relevant national regulations.
• Ability to identify risks and avoid possible hazards.
1.4 Warranty
Misuse of the device, non-observance of this manual, use of non-qualified personnel, and
unauthorized modifications resulting in equipment damage will void the liability of the
manufacturer.
Caution
Impairment of device functionality when using wrong spare parts!
The use of unauthorized components invalidates the warranty.
Use only authorized spare parts from the client service department.
2 System Description
Components
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Figure 1: System Overview Smile Connect System
The Smile Connect System is a retrofittable system which can be operated using iOS-
and Android devices for existing SDC controllers. It allows single-room control with
demand request according to EN 15232 by using a boiler connection.
The single-room control is available for heating systems with wall radiators and underfloor
heating systems, regardless of the manufacturer. The Smile Connect System can be
connected to the heat source / the boiler via a 0-10V interface. The Smile Connect
System supports gas and oil heating with heat pumps, pellet-fed installations, and solar
heating.
3 Components
3.1 SDC Controller
The SDC controller controls the heating system in the building.
Components
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3.2 Smile Connect
The Smile Connect unit is the system's control center. It can communicate with the Smile
controller managing the heat generators. It transmits the heat demand to the Smile
controller. The Smile Connect communicates via Smile Bus with the SDC controller.
3.3 Smile App
The App is installed on mobile end devices such as Smartphones or Tablets (iOS or
Android) and is used to control the Smile Connect system.
3.4 WLAN / LAN Router (provided by customer)
The customer's WLAN / LAN Router provides operation and communication with the SDC
controller and with the Smile Connect via Smile App.
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4 System Requirements
To operate the Smile Connect System conveniently from anywhere, you will need:
• an internet access at the location of the heating system (DSL, cable, glass fiber, LTE);
• a wired (LAN) or wireless home network (WLAN); and also
• a Smartphone or Tablet (iOS 7.0 and higher or Android 4.x 8" and higher) with 3G/4G-
Mobile RF (UMTS, LTE) and WLAN at operating location.
If you are operating the Smile Connect System only at home, then a Smartphone or
Tablet with WLAN is sufficient for working on the local WIFI network.
4.1 SDC Controller
Software version 3.0 … 3.1:
It is not possible to reset parameter settings via App.
If supply circuits are controlled via a room sensor at the variable input VE or via the Bus
remote operation module SDW10 or SDW30, then these supply circuits cannot be
controlled via Smile App. In order to control the supply circuits via Smile App, the room
sensors or the remote controls have to be removed.
Software version ≤3.2:
It is possible to reset almost all parameter settings via App. Limitations: parameter which
enforce a controller reset, e.g., hydraulic code and reset.
If supply circuits are controlled via a room sensor at the variable input VE or via the Bus
remote operation tool SDW10 or SDW30, then these supply circuits cannot be controlled
via Smile App. In order to control the supply circuits via Smile App, the room sensors or
the remote controls have to be removed.
4.2 Smile App
The Smile App represents the user interface of the Smile Connect System.
The Smile App will access the Smile Connect System at home via the WLAN connection
of the Tablet or Smartphone. The Smile Connect System must therefore be connected
with the Router, and the WLAN connection of the Tablet or Smartphone must be set up
correctly.
Die Smile App is available for iOS (iPhone, iPad, and iPod) and Android devices.
The mobile devices (e.g., Smartphones, Tablets, etc.) you use must fulfill the following
system requirements:
Apple iOS: iOS 7.0 and higher
Android: Android 4.0 and higher
The Smile App is available for devices with Apple iOS or Android operation system in the
respective App Stores (iTunes or Google Play).
Smile App installation
1. When installing the Smile App, please note the license terms.
2. Using the device, open the App Store or Google Play and search for "Honeywell
Smile".
3. Download the Smile App and install it.
The icon will appear on the device's desktop.
SystemRequirements
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4. Make sure that the device is connected to the home network. View the WLAN settings
of your Apple iOS device and/or Android device and check if the WLAN is online and
connected to the correct network.
5. Start the Smile App.
Operation
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5 Operation
System architecture
The Smile App provides the room and hot water (WW) set point. Based on these set
points, the Smile Connect calculates the flow or WW set point and transmits the values to
the controller. Each room group / each heating circuit must be configured using the Smile
Connect.
Effects on the controller's operation
• The Eco, Party, and Holiday quick actions, etc., are possible only via App.
• After selecting quick actions via the Smile App, the time program is overwritten.
• The set point pre-settings of the SDC controller are only for emergency operation
without Smile Connect.
• The Info button is available.
• Emission test function and manual operation function is available.
5.1 End Devices, Operating Systems, and User Interfaces
The Smile App can be used on Tablet and Smartphone devices with Android or IOs
operation system. In these Operating Instructions, operation with a Tablet with Android
operation system is described. The operation of Smartphones with Android operation
system and IOs devices are very similar. For information about general operation, please
use the help system and the Smile App help of the corresponding device.
6 Start Smile App
1. Tap on the icon in your Tablet's operating interface.
The Start screen of the Smile App will appear.
Figure 2: Start screen of the Smile App
SystemLog‐on/Log‐off
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Heating systems
In the middle of the start screen, all available heating systems are displayed and can be
selected. By tapping the button to the right of the system, you can login and,
after successful login, you can operate the system.
To log off from the system, tap on the icon.
Demo mode
The demo mode is available on the left side of the start screen. Using the demo mode,
you can obtain information about the options offered by the Smile system.
To do so, please tap the Demo mode button.
Search function
By tapping the icon, you can login via entering the IP address.
Terms of use
Tap on the icon to display the terms of use of the Smile App.
Tutorial
Tap on the icon to display the tutorial of the Smile App.
7 System Log-on / Log-off
7.1 Selection of Heating System
On the start screen, all available heating systems and displayed and can be selected.
Normally only one heating system is available and can be selected.
Exceptions are:
• You are operating multiple Smile systems
• The user of the device has received one or more invitations to other heating systems
• You are an expert and manage multiple customers
The heating systems are listed by their name.
Below the name, you can see if the heating system is in the same network "local network"
or if the connection to the heating system is made via the "Internet".
1. Tap on the button at the right of the heating system that you want to
operate.
The Login dialog window will be displayed.
SystemLog‐on/Log‐off
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Figure 3: The log-on dialog window
2. Type in your user name and your password (minimum five characters, upper and
lower case letters; NOTE: A distinction is made between upper and lower case
letters).
3. Confirm your entry by tapping the Login button.
4. After successful login, the Home screen will appear.
To log off from the system, please tap the icon.
Login via direct entry of the Smile Connect IP address
In rare cases, it could happen that no Smile Connect can be found. In this case, you can
log into the system by entering the IP address of the Smile Connect.
Note
• You will find the IP address of the Smile Connect under "Network" in the Setup
wizard (see Installation instructions MU1H-0603GE51).
• Alternatively, you can find out the IP address via the web interface of your
router.
1. Tap on the icon.
The IP address dialog window will appear.
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Figure 4: Entering the IP address
2. Enter the IP address of the system.
3. Confirm the entry by tapping the Login button.
7.1.1 User Roles and Access Rights
The Smile system is equipped with a user-authorization system to exclude unauthorized
access to the system.
Each user has to log on to the Smile system with a valid user name and password.
Different access rights for the individual users can be set up via different user roles.
The following user roles are available:
• User
The user can control the rooms, for which he is authorizated. The user has access to
the settings "My Profile", "Time Schedules", "Design" and "Trends".
• Owner
The owner can manage all rooms. The owner has access to all settings, to the menu
Smile Connect. The owner has limited rights in the "Expert" area. By using the
"Expert" role, the owner can edit, delete, and create users.
• Expert
The expert has the same rights as the owner. Beyond that, the expert has access to
all settings in the "Expert" area (incl. heating parameter).
Each user can only view and control the area for which is authorized. The assigned rights
always include the view of the relevant area and the appropriate adjustment possibilities.
SystemLog‐on/Log‐off
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7.1.2 Picture Rights
The profile and room pictures included in the system have different rights assigned.
• The "Expert" cannot see or create the stored Profile and room pictures A neutral
placeholder will show up each time.
• The "Owner" can create an appropriate room picture for each room.
• The "User" can see the room pictures in the system which were stored by the
"Owner". The "User" can create and edit his own Profile picture.
7.2 The Home Screen
After you are logged-on to the system, the Home screen of your system will appear.
The rooms will show up on the left side and can be selected. By tapping on the gray
icon, more rooms will appear. In a scroll field in the middle, you can adjust the desired
temperature for a selected room. The quick actions will show up on the right side and can
be selected.
Rooms
Rooms will show up on the left side with their room pictures (if they are attached).
Below a room picture, the current temperature will appear in a little icon on the right side
and the active operating mode or set quick action on the left side. Rooms are selected by
tapping on the button. The selected room is then marked with a red frame.
Operation and Quick Actions
A quick action can be selected by tapping on the corresponding symbol on the right side.
The selected quick action will overwrite the running time program.
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Icon Operating Mode / Quick Action
Time program: automatic operation Heating (Comfort Hi)
Time program: automatic operation Heating (Comfort Lo)
Time program: automatic operation Setback temperature
Desired temperature, manually adjusted
Economy
Reduction of room temperature for an adjustable period.
Only the installer can make the temperature adjustment in the menu
"Expert".
Holidays
Setback of room temperature to antifreeze protection level for an
adjustable period. The antifreeze protection is active. The hot water
production is disabled if all rooms are included in the quick action
Party
Adjustment of room temperature to comfort temperature for an
adjustable period. The temperature "Comfort Hi" of the time program
is taken as the comfort temperature.
Shower
Adjustment of the start time for the hot water production outside of
the time schedules. Preheating of the hot water reservoir to comfort
set point value and of the rooms to the comfort temperature.
Warm up boost
When activated, the rooms will be preheated as quickly as possible to
the adjusted comfort temperature including a fixed temporary
increase. Only the installer can make the temperature adjustment in
the menu "Expert".
Standby Operation
Switches off the heating. Antifreeze protection is active and the hot
water production is disabled.
Temperature Adjustment
The temperature for the selected room can be adjusted via scrolling up or down in the
scroll field in the middle.
The selected temperature is highlighted in white color in the middle of the scroll field and
simultaneously updated in the room picture.
Note
The adjusted temperature refers to the active operating mode of the selected
room.
If a set time program changes the active operating mode, the current temperature
adjusted via scroll field will be also reset to the comfort temperature pre-defined by
the time program.
The adjusted temperature in the scroll field is valid for a minimum of three hours;
RoomTemperatureAdjustment
EN2H-0402GE51 R031616
the reset via the time schedule will therefore occur later.
See chapter "Working on Time Schedules" on page 42.
Menu Settings
Tap on the icon to carry out extended settings for rooms, users, etc. (also see chapter
"Menu Settings" on page 23").
Weather Display
The Smile system shows the weather data of the plant location in the title line of the
Home screen.
Exiting the Home Screen
Tap on the button to return to the start screen.
8 Room Temperature Adjustment
1. Log-on and open the Home screen, if not already done.
2. Tap on the room on the left side.
The selected room is marked with a red frame. The current room temperature will
appear on the right side below the picture.
3. In the middle of the Temperature scroll field, wipe up to increase the temperature, or
wipe down to reduce the temperature.
The selected temperature will be highlighted in white color in the middle of the
Temperature scroll field and appears simultaneously in red color in the room picture.
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4. Stop wiping as soon as you have adjusted the desired temperature.
After a few seconds, the display in the room picture vanishes and the updated
temperature will appear below the room picture.
9 Operating Modes and Quick Actions
9.1 Operating Modes of the Time Program
Comfort and Desired Temperature
The time program controls the heating and setback operation automatically. In this case,
the pre-adjusted comfort temperatures Comfort Hi, Comfort Lo, and Night are used.
By using the temperature scroll field, the active comfort temperature can be changed and
a desired temperature can be selected. The adjusted comfort temperature is valid until
the end of the cycle time point, but is at least still 3 hours active.
It is not possible to extend the actual cycle time heating by setting an earlier comfort
temperature. Rather, the extension can be pre-adjusted only using the "Party" action.
During the heating phase, a premature change into the setback phase is possible
(ecological).
During the setback phase, a premature change into the heating phase is possible.
The active quick action will show up as an icon in the room picture on the Home screen.
Icon Action
Automatic operation Heating (Comfort Hi, Comfort Lo)
Automatic operation Setback
Desired temperature manually adjustable
Icon of action Respective quick action
9.2 Actions
By using quick actions, the time schedules and temperatures can be suspended for an
adjustable time span and can then be controlled according to the specific quick action
setting.
OperatingModesandQuickActions
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Actions are assigned to particular rooms.
By tapping on the action icon, you apply the action to the dedicated rooms. The input
dialog of the selected action will open.
In this dialog, the rooms can be assigned and the valid time of the action can be set in
hours or days. For the action "Shower", the start of the action can be set.
By tapping on the Activate button, you apply the action to the dedicated rooms.
Each action can be stopped at any time by tapping on the Stop button.
Note
Multiple actions can be executed simultaneously per room. Activated actions are
displayed in red color.
The heating circuit demand is always carried out according to the principle of
"comfort before efficiency," i.e., the action with the higher set point is executed
first.
Example:
If the Party and Holidays actions are executed simultaneously, then the heat is
generated (Party) first, and only then is the temperature reduced (Economy). If
also the Holiday time expires during the Party time execution, then the system will
switch back to the particular automatic operation.
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Economy Action
The "Economy" action allows the economical and ecological reduction of the room
temperature for an adjustable time period.
Holidays Action
The "Holidays" action allows the adjustment of the holiday period in days. For that matter,
the holiday period starting with the actual day is entered in days via a slide bar. Activation
of the holidays function provokes that the minimum temperature (frost protection) of the
rooms will not be undercut.
In contrast to the "Economy (setback temperature)" action, the temperature of the
"Holidays" action will be controlled towards the antifreeze protection temperature. Hot
water production (applicable only when hot water connection via the Smile Bus system is
available) will be deactivated for the run time of the action. Legionella protection remains
active.
The run time of the action can be set on a daily basis until a maximum of 30 days.
Party Action
The "Party" action provides an overlay of the set time schedules for the dedicated rooms.
As long as the "Party" action is active, the corresponding comfort temperature is valid for
the dedicated rooms.
This action is deactivated after the set run time has expired.
The run time of the action can be set in steps of one hour until max. 12 hours.
Example:
Normally at 10 p.m., it will switch to setback temperature operation.
However, today you will have a party, which presumably will continue until 00:00.
Now it is 6:00 p.m., hence the run time of the action is now set to 6 hours.
The comfort temperature of the dedicated rooms is now set from 6:00 p.m. + 6 hours =
00:00.
Shower Action
Hot water is normally produced according to the set time schedules.
If hot water is needed at a certain time outside the set time schedules, then the "Shower"
action can be activated.
If the Shower action is activated, the hot water storage tank is heated up to the defined
set point temperature at starting time. In addition, the designated rooms of the action will
be heated up to comfort temperature.
Example:
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Normally after 10:00 p.m., no hot water production is executed. But at 2:00 a.m., hot
water is needed for a shower (e.g., in order to catch an early flight).
When setting of the start time of this action, the (additional) time for heating up the hot
water reservoir of the heating system must be considered.
thus, the start time of the action is set to 1:30 a.m. and the action is activated.
Hot water production then starts at 1:30 a.m. and the dedicated rooms will heat-up to
comfort temperature.
Note
• The time needed for heating up the hot water storage tank depends on the
corresponding heating system and has to be determined anew for each
installation.
• The "Shower" action is available only if the heat generator is connected via the
Smile Bus.
Warm-Up Boost Action
The "Warm-up boost" action provides a fast achievement of the comfort temperature in
the dedicated rooms. When activated, the comfort temperature plus a fixed temporary
temperature increase will heat up the rooms as quick as possible.
The duration of the function is defined, or can be made visible by tapping again on the
icon.
The run time of the action can be adjusted in 30-minute steps until a max. of 120 minutes.
Standby Action
The "Standby" action switches off the heating. The antifreeze protection is activated and
hot water production is disabled.
9.2.1 Applying an Action
To apply an action to a dedicated number of rooms, proceed as follows:
• select the action;
• select the rooms;
• adjust the length of time (depending on the action: days, hours, minutes, start time
and switch off of the "Standby” action);
• start the action.
Note
Multiple actions per room can be executed simultaneously. Activated actions are
displayed in red color.
The heating circuit demand is always carried out according to the principle of
"comfort before efficiency," i.e., the action with the higher set point is executed
first.
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