Honeywell MX8000 Operating instructions

K5982-1 1/10 Rev. A
ADEMCO MX8000
ADEMCO MX8000ADEMCO MX8000
ADEMCO MX8000–
––
–3EX
3EX3EX
3EX
Digital Alarm Receiver
Digital Alarm ReceiverDigital Alarm Receiver
Digital Alarm Receiver
Installation and Operation Guide

ii
Table of Contents
Section 1 System Overview.....................................................................................................................................1–1
1.1 Features ................................................................................................................................................................1–1
1.2 Optional Accessories...........................................................................................................................................1–1
1.3 Formats Compatible with the MX8000–3EX ....................................................................................................1–2
1.4 MX8000–3EX Supported SIA Digital I-III Levels .............................................................................................1–3
1.5 How to Use this Manual ......................................................................................................................................1–3
1.6 Terminology ..........................................................................................................................................................1–4
1.7 What’s in the Box .................................................................................................................................................1–4
1.8 General Recommendations, Notes, and Limitations ......................................................................................1–5
1.9 How to Contact Technical Support....................................................................................................................1–7
Section 2 Agency Requirements............................................................................................................................2–1
2.1 Telephone Requirements....................................................................................................................................2–1
2.1.1 General Information .............................................................................................................................................2–1
2.1.2 CE Telco Approval, TBR 21: October 1998 .....................................................................................................2–1
2.2 FCC Statement.....................................................................................................................................................2–1
2.3 Industry Canada Statements..............................................................................................................................2–1
2.4 UL Requirements .................................................................................................................................................2–2
Section 3 Installation.................................................................................................................................................3–1
3.1 Quick Start ............................................................................................................................................................3–1
3.2 Environmental specifications..............................................................................................................................3–1
3.3 Electrical Specifications ......................................................................................................................................3–1
3.4 Overview................................................................................................................................................................3–2
3.5 Rack Mounting......................................................................................................................................................3–3
3.6 Hot Swapping of Line Cards...............................................................................................................................3–4
3.7 Line Card Installation...........................................................................................................................................3–5
3.8 Removing Line Cards..........................................................................................................................................3–6
3.9 Telephone Line Connection................................................................................................................................3–7
3.10 Parallel Printer Connection.................................................................................................................................3–7
3.10.1 Printer Cable Pin-Outs ........................................................................................................................................3–8
3.10.2 Com Ports 1 and 2 ...............................................................................................................................................3–8
3.10.3 Remote Alert Output............................................................................................................................................3–9
3.11 AC Power Cord Connection ...............................................................................................................................3–9
3.12 Battery Connection ..............................................................................................................................................3–9
3.13 Automation Computer Connection ..................................................................................................................3–10
3.13.1 Computer Port Baud Rate Selection ...............................................................................................................3–11
3.14 Master/Slave Receiver Linking.........................................................................................................................3–11
3.14.1 Receiver Linking Cabling Connections ...........................................................................................................3–11
3.14.2 Master/Slave Linking Programming ................................................................................................................3–11
Section 4 Operation...................................................................................................................................................4–1
4.1 Touchpad Function Buttons................................................................................................................................4–1
4.2 Displays .................................................................................................................................................................4–2
4.2.1 LED Displays ........................................................................................................................................................4–2
4.2.2 VFD Status Display..............................................................................................................................................4–3
4.3 Initial System Power Up ......................................................................................................................................4–4
4.4 Log On / Log Off...................................................................................................................................................4–4
4.4.1 Installer Profile......................................................................................................................................................4–4
4.4.2 Operator Profile ....................................................................................................................................................4–4
4.4.3 Default User Codes .............................................................................................................................................4–5
4.4.4 How to log on the system. ..................................................................................................................................4–5
4.4.5 How to log off the system. ..................................................................................................................................4–5
4.5 Modes of Operation .............................................................................................................................................4–6
4.5.1 Normal Mode ........................................................................................................................................................4–6
4.5.2 Program Mode......................................................................................................................................................4–6
4.6 Main Menu ............................................................................................................................................................4–6
4.6.1 How to Display the Main Menu ..........................................................................................................................4–7
4.6.2 How to Maneuver Through Main Menu ............................................................................................................4–7

iii
4.6.3 Call History............................................................................................................................................................4–8
4.6.4 System History .....................................................................................................................................................4–9
4.6.5 System Info ...........................................................................................................................................................4–9
4.6.6 Set Time & Date ...................................................................................................................................................4–9
4.6.7 System Restart...................................................................................................................................................4–10
4.6.8 Printer Menu .......................................................................................................................................................4–11
4.6.9 Program Menu....................................................................................................................................................4–16
4.6.10 Diagnostics Menu...............................................................................................................................................4–16
4.7 Listen-In and Hang Up ......................................................................................................................................4–19
4.7.1 Extend Manual (Common) Listen-In Operation .............................................................................................4–19
4.7.2 PBX Operation....................................................................................................................................................4–20
4.8 Testing the System ............................................................................................................................................4–20
Section 5 Programming............................................................................................................................................5–1
5.1 How to Enter Program Mode..............................................................................................................................5–1
5.1.1 Programming Fields.............................................................................................................................................5–1
5.1.2 How to Maneuver Around in Program Mode....................................................................................................5–1
5.2 Programming Choices.........................................................................................................................................5–2
5.3 General Options ...................................................................................................................................................5–2
5.3.1 Operation Mode....................................................................................................................................................5–6
5.3.2 Display Options ....................................................................................................................................................5–7
5.3.3 Communications.................................................................................................................................................5–12
5.3.4 System Options ..................................................................................................................................................5–22
5.3.5 Message Queue Options ..................................................................................................................................5–25
5.3.6 Slave List.............................................................................................................................................................5–26
5.3.7 Virtual Receiver/Line Numbers ........................................................................................................................5–27
5.4 Line Device Menu ..............................................................................................................................................5–28
5.4.1 Add Line Device .................................................................................................................................................5–33
5.4.2 Edit Line – MX8000–LC3 (3 Line) ...................................................................................................................5–34
5.4.3 Copy Device(s)...................................................................................................................................................5–49
5.4.4 Clear Device .......................................................................................................................................................5–50
5.4.5 View Devices ......................................................................................................................................................5–50
5.5 User List ..............................................................................................................................................................5–51
5.5.1 Adding a User .....................................................................................................................................................5–51
5.5.2 Editing a User .....................................................................................................................................................5–52
5.5.3 Clearing a User Out of the Receiver ...............................................................................................................5–53
Section 6 Compatible Reporting Formats ...........................................................................................................6–1
6.1 Formats By Communication Group...................................................................................................................6–1
6.2 Format Numbers Used In Printer Output..........................................................................................................6–3
Section 7 Troubleshooting ......................................................................................................................................7–1
7.1 Error Messages ....................................................................................................................................................7–1
7.2 Unrecognized Reports.........................................................................................................................................7–4
7.3 Troubleshooting Process ....................................................................................................................................7–4
7.3.1 Removing the CPU, PS, User Interface Assembly .........................................................................................7–5
7.3.2 Replacing the CPU, PS, User Interface Assembly .........................................................................................7–5
7.4 Safe Mode.............................................................................................................................................................7–5
Section 8 Automation Communication Formats................................................................................................8–1
8.1 Introduction ...........................................................................................................................................................8–1
8.1.1 Conventions Observed In This Section ............................................................................................................8–1
8.2 MX8000–3EX Automation Protocols.................................................................................................................8–1
8.3 Reporting Formats and Automation Protocol Support....................................................................................8–2
8.4 ADEMCO 8000.....................................................................................................................................................8–3
8.4.1 AE Header Block..................................................................................................................................................8–3
8.4.2 Call Message Block .............................................................................................................................................8–3
8.4.3 System Message Block.......................................................................................................................................8–7
8.4.4 Heart Beat Message Block .................................................................................................................................8–8
8.4.5 Validation Byte (V-Byte) ......................................................................................................................................8–9
8.4.6 ACKing and NACKing Data ................................................................................................................................8–9
8.4.7 Commands Initiated by the Automation Computer .........................................................................................8–9
8.5 ADEMCO 685 Automation Protocol ................................................................................................................8–13

iv
8.5.1 Low Speed 3x1, 4x1, and 4x1 Express Automation Protocols....................................................................8–13
8.5.2 Low Speed 4x2 and 4x2 Express Automation Protocols .............................................................................8–13
8.5.3 ADEMCO High Speed Automation Protocols ................................................................................................8–13
8.5.4 685 Contact ID....................................................................................................................................................8–14
8.5.5 MX8000–3EX/685 System Messages ............................................................................................................8–20
8.6 CAPS Automation Protocol ..............................................................................................................................8–20
8.7 FBII CP-220 Automation Protocol ...................................................................................................................8–22
8.7.1 3x1, 4x1, and 4x2 Automation Protocols ........................................................................................................8–22
8.7.2 Acron 11 Digit with Zero or Space...................................................................................................................8–22
8.7.3 FBII Superfast.....................................................................................................................................................8–22
8.7.4 CP-220 Contact ID.............................................................................................................................................8–22
8.7.5 CP-220/Silent Knight .........................................................................................................................................8–23
8.7.6 MX8000–3EX/CP-220 System Messages......................................................................................................8–24
8.8 SK9000 Protocol ................................................................................................................................................8–25
8.8.1 Data String Description And Special Characters ..........................................................................................8–25
8.8.2 Calls From Panels..............................................................................................................................................8–26
8.8.3 Long Calls ...........................................................................................................................................................8–26
8.8.4 Bad Data..............................................................................................................................................................8–27
8.8.5 Good Data with Bad Data .................................................................................................................................8–27
8.8.6 Validation Byte (V-Byte) ....................................................................................................................................8–27
8.8.7 System Messages..............................................................................................................................................8–28
8.8.8 Communication from a Computer to the MX8000–3EX ...............................................................................8–28
8.9 ITI Generic Computer Format ..........................................................................................................................8–29
8.9.1 Convention Used In This Section ....................................................................................................................8–29
8.9.2 Report Record ....................................................................................................................................................8–29
8.9.3 Log Record..........................................................................................................................................................8–31
8.9.4 Test Record ........................................................................................................................................................8–32
8.9.5 OKAY Record .....................................................................................................................................................8–32
8.9.6 ACKing and NACKing Data ..............................................................................................................................8–32
8.10 ITI Computer Interface Format.........................................................................................................................8–32
8.10.1 Convention Used In This Section ....................................................................................................................8–32
8.10.2 General Record Structure.................................................................................................................................8–33
8.10.3 Report Record ....................................................................................................................................................8–33
8.10.4 Test Record ........................................................................................................................................................8–36
8.10.5 Supervisory Record ...........................................................................................................................................8–37
8.10.6 Log Records........................................................................................................................................................8–37
8.10.7 Checksum/Control Field....................................................................................................................................8–37
8.11 US ASCII Character Code ................................................................................................................................8–38
Appendix A Programming Quick Chart ................................................................................................................... A–1
Appendix B Receiver Update Procedure................................................................................................................. B–1
Appendix C Index .......................................................................................................................................................... C–1

v
List of Tables
Table 1–1: Optional Accessories for the MX8000–3EX Receiver .................................................................................1–2
Table 1–2: Formats Compatible with the MX8000–3EX .................................................................................................1–2
Table 1–3: MX8000–3EX and SIA Levels I-III comparison.............................................................................................1–3
Table 3–1: External Printer Cable Pin Description...........................................................................................................3–8
Table 4–1: Touchpad Buttons Description ........................................................................................................................4–2
Table 4–2: LED Description.................................................................................................................................................4–3
Table 4–3: VFD and Printer Abbreviations........................................................................................................................4–4
Table 4–4: Main Menu Option Items by Profile.................................................................................................................4–5
Table 4–5: Default User Codes...........................................................................................................................................4–5
Table 4–6: Printer Menu Choices .....................................................................................................................................4–11
Table 4–7: Event Format Choices and Meaning ............................................................................................................4–14
Table 4–8: Phantom Signals Formats List ......................................................................................................................4–16
Table 4–9: Abbreviation Display Character Meanings/High Low Status ....................................................................4–19
Table 5–1: Types of Programming Fields..........................................................................................................................5–1
Table 5–2: General Options Items and Description .........................................................................................................5–3
Table 5–3: Operation Mode Choices and Descriptions...................................................................................................5–6
Table 5–4: Display Options and Descriptions...................................................................................................................5–7
Table 5–5: Communications Options and Description ..................................................................................................5–12
Table 5–6: Initialization String Characters.......................................................................................................................5–17
Table 5–7: ITI Automation Format Options .....................................................................................................................5–20
Table 5–8: On-board Annunciator and Auxiliary Relay Options ..................................................................................5–21
Table 5–9: System Options ...............................................................................................................................................5–22
Table 5–10: 685, CAPS, and CP-220 1–9/A–Z Entries.................................................................................................5–23
Table 5–11: Line Device Menu Options...........................................................................................................................5–29
Table 5–12: MX8000–LC3 Edit Line List Items and Description..................................................................................5–34
Table 5–13: Valid Programmable String Characters .....................................................................................................5–40
Table 5–14: Account Characters ......................................................................................................................................5–41
Table 5–15: User List Menu Items and Steps.................................................................................................................5–51
Table 5–16: Available Characters.....................................................................................................................................5–52
Table 6–1: Formats compatible with the MX8000–3EX ..................................................................................................6–1
Table 6–2: Formats By Report Number.............................................................................................................................6–3
Table 7–1: Error Messages .................................................................................................................................................7–1
Table 8–1: Automation Protocol Listing .............................................................................................................................8–1
Table 8–2: Reporting Formats and Automation Protocol Support .................................................................................8–2
Table 8–3: AE Header Block Components Description...................................................................................................8–3
Table 8–4: Call Message Components and Description .................................................................................................8–3
Table 8–5: Dialer Format Types By Code .........................................................................................................................8–4
Table 8–6: Panel Data Identifiers and Descriptions.........................................................................................................8–4
Table 8–7: Call Message Components..............................................................................................................................8–5
Table 8–8: Call Message With Listen-in Data...................................................................................................................8–6
Table 8–9: Bad Data Field Indicator Components ...........................................................................................................8–7
Table 8–10: System Message Components .....................................................................................................................8–7
Table 8–11: System Messages...........................................................................................................................................8–8
Table 8–12: Link Test Components ...................................................................................................................................8–9
Table 8–13: Response Messages by the MX8000–3EX Receiver..............................................................................8–10
Table 8–14: Command Requests by Identifiers .............................................................................................................8–10
Table 8–15: Log-in Request Components.......................................................................................................................8–10
Table 8–16: Log-off Request Components .....................................................................................................................8–11
Table 8–17: Force Hang-Up Request Components.......................................................................................................8–11
Table 8–18: Add Listen-in Account Request Components ...........................................................................................8–11
Table 8–19: Delete a Listen-in Account Request Components ...................................................................................8–11
Table 8–20: Extend Listen-in Period Request Components.........................................................................................8–12
Table 8–21: End Listen-in Period Request Components..............................................................................................8–12
Table 8–22: Delete a Listen-in Account Request Components ...................................................................................8–12
Table 8–23: Contact ID Event Definition Codes .............................................................................................................8–15
Table 8–24: MX8000–3EX/685 System Messages .......................................................................................................8–21

vi
Table 8–25: MX8000–3EX/CP-220 System Messages.................................................................................................8–24
Table 8–26: Data String Description ................................................................................................................................8–25
Table 8–27: Special Characters Used in the Protocol...................................................................................................8–25
Table 8–28: System Messages.........................................................................................................................................8–28
Table 8–29: Number and ITI Digit Equivalent.................................................................................................................8–29
Table 8–30: Report Record Components........................................................................................................................8–29
Table 8–31: Upper Nibble Description .............................................................................................................................8–30
Table 8–32: Lower Nibble Description .............................................................................................................................8–30
Table 8–33: Extended Panel ID Codes (XID) .................................................................................................................8–30
Table 8–34: Alarm Code and Description........................................................................................................................8–31
Table 8–35: Log Record Components and Description ................................................................................................8–31
Table 8–36: Test Record Components and Description ...............................................................................................8–32
Table 8–37: Okay Record Components and Description..............................................................................................8–32
Table 8–38: Number and ITI Digit Equivalent.................................................................................................................8–33
Table 8–39: Type of Record Identifiers............................................................................................................................8–33
Table 8–40: Record Components.....................................................................................................................................8–33
Table 8–41: Report Record Components and Description ...........................................................................................8–34
Table 8–42: Information Field Identifiers .........................................................................................................................8–34
Table 8–43: Panel Type Characters.................................................................................................................................8–35
Table 8–44: Condition Codes and Descriptions .............................................................................................................8–36
Table 8–45: Test Record Information Fields and Descriptions ....................................................................................8–36
Table 8–46: Log Record Information Fields and Descriptions .....................................................................................8–37
Table 8–47: Checksum Verification Process ..................................................................................................................8–38
Table 8–48: US ASCII Character Code ...........................................................................................................................8–38
Table A–1: Programming Quick Chart..................................................................................................................................... A–1

vii
List of Figures
Figure 3–1: MX8000–3EX Front View ..............................................................................................................................3–2
Figure 3–2: MX8000–3EX Front View Without Front Plate Attached...........................................................................3–2
Figure 3–3: MX8000–3EX Rear View ...............................................................................................................................3–2
Figure 3–4: Rack Mount Enclosure, Front View..............................................................................................................3–3
Figure 3–5: Rack Mount Enclosure, Rear View...............................................................................................................3–4
Figure 3–6: Line Card Locations........................................................................................................................................3–5
Figure 3–7: Line Card Position and Components ...........................................................................................................3–6
Figure 3–8: Parallel Printer Cable Connection to MX8000–3EX ..................................................................................3–7
Figure 3–9: Wiring Sequence For Parallel Printer Port Interface..................................................................................3–8
Figure 3–10: MX8000–3EX Remote Alert Output/Backup Battery Connection..........................................................3–9
Figure 3–11: Battery Connections ...................................................................................................................................3–11
Figure 3–12: 25-Pin Null Modem Cable Connection ....................................................................................................3–11
Figure 3–13: 9-Pin Null Modem Cable Connection.......................................................................................................3–12
Figure 3–14: MX8000–3EX Master/Slave Receiver Linking Cabling Connections..................................................3–13
Figure 3–15: SBUS Receiver Linking Cable ..................................................................................................................3–13
Figure 4–1: MX8000–3EX Front Panel.............................................................................................................................4–1
Figure 4–2: Touchpad Layout ............................................................................................................................................4–1
Figure 4–3: VFD Display.....................................................................................................................................................4–3
Figure 4–4: Power-up Routine ...........................................................................................................................................4–4
Figure 4–5: Main Menu Display .........................................................................................................................................4–7
Figure 4–6: Main Menu Controls .......................................................................................................................................4–8
Figure 4–7: View of a Call History Screen........................................................................................................................4–8
Figure 4–8: System History Display Sequence ...............................................................................................................4–9
Figure 4–9: System Information Display...........................................................................................................................4–9
Figure 4–10: Setting Time and Date Program Sequence ............................................................................................4–10
Figure 4–11: System Restart Display .............................................................................................................................4–10
Figure 4–12: Print Menu Items.........................................................................................................................................4–11
Figure 4–13: Print Report Menu Items............................................................................................................................4–12
Figure 4–14: Call History Options....................................................................................................................................4–12
Figure 4–15: System Configuration Print Items.............................................................................................................4–13
Figure 4–16: Event Format Menu Items .........................................................................................................................4–14
Figure 4–17: Program Menu Items..................................................................................................................................4–16
Figure 4–18: Diagnostics Menu Items ............................................................................................................................4–16
Figure 4–19: Message Queue Level ...............................................................................................................................4–17
Figure 4–20: Event Log Display.......................................................................................................................................4–17
Figure 4–21: Diagnostic Formats.....................................................................................................................................4–17
Figure 4–22: Select LC Debug Mode by Line Card ......................................................................................................4–17
Figure 4–23: Line Statistics Display ................................................................................................................................4–18
Figure 4–24: Port Status View of Serial Port .................................................................................................................4–18
Figure 4–25: Parallel Port Status View ...........................................................................................................................4–18
Figure 4–26: Phone Connector Pin-Out and Listen-in Wiring Diagram .....................................................................4–20
Figure 5–1: Programming Controls ...................................................................................................................................5–2
Figure 5–2: Program Menu Choices .................................................................................................................................5–2
Figure 5–3: General Options Display................................................................................................................................5–2
Figure 5–4: Normal Operating Mode Display Indicating Manual Operation................................................................5–6
Figure 5–5: View of Display Options .................................................................................................................................5–7
Figure 5–6: Communications Options Menu..................................................................................................................5–12
Figure 5–7: Initialization String Display...........................................................................................................................5–16
Figure 5–8: System Options Display...............................................................................................................................5–22
Figure 5–9: Message Queue Display..............................................................................................................................5–25
Figure 5–10: Slave List Display .......................................................................................................................................5–26
Figure 5–11: Virtual Receiver/Line Numbers Display...................................................................................................5–27
Figure 5–12: Choosing Line Device Menu and Line Device Program Menu Items .................................................5–28
Figure 5–13: MX8000–LC3 Handshake Sequence Menu ...........................................................................................5–34
Figure 5–14: MX8000–LC3 Handshake Order Number...............................................................................................5–35
Figure 5–15: MX8000–LC3 Line Options Menu ............................................................................................................5–37

viii
Figure 5–16: MX8000–LC3 Listen Mode Menu Display...............................................................................................5–39
Figure 5–17: MX8000–LC3 Listen In Accounts Menu ..................................................................................................5–41
Figure 5–18: MX8000–LC3 Miscellaneous Phone Line Options ................................................................................5–42
Figure 5–19: MX8000–LC3 Ring Options ......................................................................................................................5–43
Figure 5–20: MX8000–LC3 ADEMCO Auto Output Options.......................................................................................5–45
Figure 5–21: MX8000–LC3 Line Gain Options..............................................................................................................5–47
Figure 5–22: Visual Steps to Clear a Line From the Receiver ....................................................................................5–50
Figure 5–23: User List Menu Items .................................................................................................................................5–51
Figure 7–1: User CPU, PS, User Interface Assembly retaining Screw Locations......................................................7–5
Figure 8–1: 685 3x1, 4x1, 4x1 Express Protocol...........................................................................................................8–13
Figure 8–2: 685 4x2 and 4x2 Express Protocol.............................................................................................................8–13
Figure 8–3: 685 ADEMCO High Speed Protocol ..........................................................................................................8–14
Figure 8–4: 685 Contact ID Protocol...............................................................................................................................8–14
Figure 8–5: CAPS 4x2 and 4x2 Express Protocol ........................................................................................................8–20
Figure 8–6: CP-220 3x1, 4x1, 4x2 Protocol ...................................................................................................................8–22
Figure 8–7: CP-220 Acron 11 Digit Protocol..................................................................................................................8–22
Figure 8–8: CP-220 FBII Superfast Protocol .................................................................................................................8–22
Figure 8–9: CP-220 Contact ID Protocol ........................................................................................................................8–23
Figure 8–10: CP-220/Silent Knight Format 0.................................................................................................................8–23
Figure 8–11: CP-220/Silent Knight Format 1 (FSK 1) ..................................................................................................8–23
Figure 8–12: CP-220/Silent Knight Format 6 (FSK 2) ..................................................................................................8–24
Figure 8–13: SK9000 Example Message.......................................................................................................................8–26
Figure 8–14: Long Event Data .........................................................................................................................................8–27
Figure 8–15: System Message ........................................................................................................................................8–28

ix
Important notes on MX8000-3EX
The MX8000-3EX Receiver is only intended to operate on 220-240VAC, 50/60 Hz
The clock synchronization may be needed to be set to match the power line frequency. It may be set to 50 Hz, 60 Hz, or
Internal. Internal may need to be used if the power line frequency in the installation site is not stable. Frequency instability
will cause drifting of the time and date.
See Section 5.3.4.1 and Table 5-9 for information on setting the synchronization method.
Depending on the country of installation, the phone line characteristics of the MX8000 may need to be adjusted. This may be
done by setting the Country Code, as shown in Section 5.4.2.3. The choices available are:
Brazil
Australia
CTR21
USA
South Korea
South Africa
Poland
Philippines
Bulgaria

x

1–1
Section 1 System Overview
This manual describes installation, operation, and programming of the MX8000–3EX Digital Alarm
Receiver. The MX8000–3EX can be used as a desktop receiver, however it must be rack-mounted to restrict
access to TNV circuitry. This section will list features, optional accessories, compatible formats, and SIA
options supported. This section also contains conventions held throughout the manual, terminology relevant
to this product, and other information.
To ensure the best possible performance from this product, please check the Honeywell Online Support web
site (HTTP://WWW.HONEYWELL.COM/SECURITY) for the latest code upgrades before placing this
product into service.
1.1 Features
Hardware:
•Supports 220-240 VAC installations at 60 and 50Hz operation.
•External annunciation with auxiliary Form C dry contact relay. (Programmable)
•On-board programmable piezo alert sounder.
•1 parallel port.
•2 serial ports.
•2 rear SBUS connectors.
•Modular configuration for easy replacement and repair.
•4 line Vacuum Fluorescent Display (VFD) with 20 characters for each line.
•On-board touchpad for manual operation and programming.
•LEDs to indicate system operations.
•Rack mountable design.
•One line card will communicate with all supported formats.
•Supports up to 12 3-port line cards where the ports operate independent of each other.
•Line Device parameters are stored in the Master Central Processing Unit for faster removal and
replacement.
•Line Devices support Caller ID.
•Line Devices are individually programmable for format priority and ring parameters.
•Line Devices support direct connect phone lines monitoring.
Software:
•Programmable display options for time and date information.
•View or print the history information by priority or by call or by event.
•Two user profiles to control user access to the receiver.
•Supports up to 40 users.
•Listen-in accounts support wild card variables.
•Listen-in selectable for direct, hook flash, or PBX phone system.
•Programmable port configuration for automation, printer and backup support.
•500 event history buffer.
1.2 Optional Accessories
Table 1–1 lists optional accessories for the MX8000–3EX receiver. These accessories are available from our
sales department unless otherwise indicated.

MX8000-3EX Installation and Operation Guide
1–2
Table 1–1: Optional Accessories for the MX8000–3EX Receiver
Item ADEMCO Model Number
(if applicable) Description/Comments
Three Line card MX8000–LC3 The 3 line card monitors the phone lines, detects ring and processes the
message from the communicating panel.
CPU, PS, User
Interface
MX8000–CPU-EX The CPU, Power Supply, User Interface Assembly contains the VFD, main
processing board, and receiver power supply.
Backup battery Acquire from a local retailer
(See Section 3.12 for
installation.)
An approved 12VDC 7AH battery such as a Powersonic PS-1270 that will
provide a minimum 4 hours of backup power during an AC power loss.
Printer cable Acquire from a local retailer A standard 25-pin cable used to connect the MX8000–3EX receiver to an
external parallel printer.
SBUS cable Acquire from a local retailer A standard 4-wire RJ-11 reverse cable such as a Digi-Key H2642-14-ND that
is used to connect the receivers together for receiver linking.
Rack-mounting
cabinet
Acquire from a local retailer Used to rack mount the MX8000–3EX receiver.
Blank filler panels Acquire from a local retailer Used to fill up any unused cabinet spaces.
Parallel printer Acquire from a local retailer The ADEMCO MX8000–3EX receiver requires a UL approved dot matrix
parallel printer such as the Okidata Microline 320 to generate a hardcopy of
report history.
1.3 Formats Compatible with the MX8000–3EX
The MX8000–3EX receiver is compatible with all ADEMCO communicators.
Table 1–2 shows the formats that the MX8000–3EX receiver can decode and the handshake frequency
groups that accommodate that format (see Section 5.4 for line device programming). Each line device can
decode every format listed below. Setting the handshake order only prioritizes the type of communication
done by each line device. Section 6 of this manual describes the formats in greater detail.
Important Note: When selecting a reporting format and using an automation computer, it is essential that
you check Table 8–2: Reporting Formats and Automation Protocol Support to verify that the reporting format
selected is supported by the automation protocol that will be used.
Table 1–2: Formats Compatible with the MX8000–3EX
REPORTING FORMAT PPS or CPS REPORTING FORMAT PPS or CPS
3/1, 3/1 Ext 10, 20, or 40 PPS ITI UltraGard N/A
3/1 Even Round 10, 20, or 40 PPS Radionics Modem II N/A
3/1 w/cksum 10, 20, or 40 PPS Radionics Modem IIE N/A
3/1 Ext w/cksum 10, 20, or 40 PPS SIA DCS N/A
3/2 10, 20, or 40 PPS SX-III, SX-IVA N/A
3/2 Even Round 10, 20, or 40 PPS SX-IVB N/A
3/2 w/cksum 10, 20, or 40 PPS Varitech FSK 4/1 N/A
4/1, 4/1 Ext 10 PPS
FSK (cont’d)
Varitech FSK 4/2 N/A
4/1 Even Round 10 PPS
4/1 w/cksum 10 PPS
Acron Touchtone w/ 3-digit
account
10 CPS
4/1 Ext w/cksum 10 PPS
4/2 10 PPS
Acron Touchtone w/ 4-digit
account
10 CPS
4/2 Even Round 10 PPS ADEMCO 4/1 w/cksum 10 PPS
1400/2300 Hz Pulse
4/2 w/cksum 10 PPS ADEMCO 4/2 w/cksum 10 PPS
BFSK N/A ADEMCO High Speed 10 CPS
FSK0/FSK 80 N/A ADEMCO High Speed w/cksum 10 CPS
FSK1/FSK 81 N/A Contact ID® 10 CPS
FSK2/FSK 86 N/A Contact ID®10 10 CPS
ITI CareTaker+, SecurityPro 4000 N/A FBII 4/3/1 10, 20, or 40 PPS
ITI Commander N/A
ITI Commander 2000, LifeGard N/A
FBII 4/3/1 w/cksum
FBII Superfast
10, 20, or 40 PPS
ITI RF Commander, Harbor Gard N/A Westec 970 10 CPS
FSK
ITI SX-V N/A
DTMF
Westec 1000/2000/3000 10 CPS

Section 1 – System Overview
1–3
1.4 MX8000–3EX Supported SIA Digital I-III Levels
Table 1–3 compares the MX8000–3EX receiver to SIA Digital Compatibility Levels I, II, and III and
indicates which of them we comply with.
Table 1–3: MX8000–3EX and SIA Levels I-III comparison
8000 Function/Capability Transmitter Receiver
✔ Support Tonal Acknowledgments required required
✔ Support N blocks with Zone Numbers Only required required
✔ Support single Account Block per Call required required
✔ Support O Blocks (optional) required
✔ Support X Blocks (optional) required
Level I
✔ Support 300 Baud (Fast) (optional) required
Support Configuration Block required required
Support Data Acknowledgments required required
✔ Support Modifier codes
id , da and ti . (optional) required
✔ Support Multiple Account Blocks per Call (optional) required
✔ Support E Blocks (optional) required
Level II
✔ Support Data Codes with Units Numbers (optional) required
Support RECEIVER call out and Access Passcode required required
Support Reverse Channel C Blocks required required
Support Reverse Channel P Blocks required (optional)
Support Reverse Channel A Blocks (optional) required
Support Dynamic block and Group Sizes (optional) required
✔ Support Listen-in (optional) required
✔ Support A Blocks to RECEIVER (optional) required
Level III
Support V-Channel communication (optional) (optional)
1.5 How to Use this Manual
This manual contains information on how to install, operate and program the MX8000–3EX receiver. We
strongly suggest that the manual be reviewed in its entirety to become familiar with procedures and
parameters of the product. Once you are familiar with the product, the manual can be used as a reference
document.
This manual uses the following conventions:
•A small graphic of each touchpad button is used to represent which touchpad key is to be pressed for a
given operation. For example, an up-arrow would be shown as:
•VFD display This represents messages that appear on the VFD (display).
•2225Hz This typeface represents an editable field that appears on the VFD (display).
•Pages of the manual are numbered by section. For example, a page numbered as “5-1” is Page 1 of Section
5.
•When this manual refers to default settings, it means programmable options set at the factory. Any
programming after the receiver is powered up will change these setting.

MX8000-3EX Installation and Operation Guide
1–4
1.6 Terminology
This section lists terminology that is specific to this product and their meaning.
Term Meaning
ACK Stands for acknowledgment.
Automation Protocol The format used for messages sent between the receiver and the automation
computer.
Communication Group The different types of communication are separated by handshake type. These
handshake types can be assigned in a numbered order. (See Section 5 for more
details.)
Heartbeat A supervisory signal that continually tests the communication link between the
automation computer and the receiver.
Listen-in Listen-in is the ability to listen in to what is happening real-time from the central
station to a remote location. This can help the central station operator determine if he
or she should dispatch for a particular alarm situation.
Main Menu The main menu will be displayed as either <Installer Menu> or <Operator Menu>.
However, this manual will refer to them as the main menu.
MCPU Master Central Processing Unit.
NACK Stands for no acknowledgment.
PIN An abbreviation for Personal Identification Number. PINs are used to log in and out
of the receiver.
PZT PZT is an abbreviation for a piezo alert sounder.
SBUS Serial Bus interface to connect a MX8000–3EX receiver to line cards, the VFD
display and additional MX8000–3EX receivers via rear panel connectors.
VFD Stands for Vacuum Fluorescent Display. This is the type of message display used on
the receiver.
1.7 What’s in the Box
This section contains a list of the parts that are shipped with the MX8000–3EX receiver and a brief
description of their intended use.
Item Quantity Description
Battery/Alert Relay Wiring
Harness
1 Wiring harness used to connect the MX8000–3EX receiver to a
backup battery. It also provides a normally open or normally closed
output for an alert sounder.
MX8000–3EX Installation
and Operation Guide
1 A manual covering installation and operation information related to
the MX8000–3EX receiver.
Digital Alarm Receiver 1 The digital alarm receiver assembly.
Line Card (See Note) 1 Line card for land lines.
Strain Relief Tie Wrap 1 Tie wrap used as a strain relief on the phone cord. See Figure 3–3
for location of strain relief tabs.
Receiver Mounting Screws 4 #10-32 x 1/2 flat head screws used to mount the receiver to a rack.
(See Section 3.5 for rack mounting instructions.)
Power Cable 1 AC power cable used to connect the MX8000–3EX receiver to an AC
wall plug.

Section 1 – System Overview
1–5
1.8 General Recommendations, Notes, and Limitations
The following listing contains items that it is helpful to be aware of:
•We recommend using the ADEMCO 8000 automation protocol so that you have access to the full system
capabilities.
•Do not mix formats containing the same number of reporting characters on the same line. For example,
do not have panels using 3+2 and 4+1 or 4+2 and 4+1 w/checksum reporting on the same line. If the
formats are mixed, the MX8000–3EX will not correctly determine the reporting formats being used and
incorrect messages will result.
•The receiver must be reset before the automation output will be correct any time the automation protocol
is changed or defined.
•When replacing a 685 or CP-220 with an MX8000–3EX, make certain that the ADEMCO Auto Options
for each line match what was set in the 685 or CP-220. The following chart is provided as an aid in
setting these options when converting from a 685.
685 Option Location
Default
Setting
MX8000–3EX
Equivalent Option
Default
Setting Rules / Examples
1 Inhibit translation of 4-
2 codes B and C to
High Speed ADEMCO
PROM
Chart 7,
Slot 8
Convert to
High
Speed
42Out (Normal or
High Speed)
High
Speed
In High Speed mode, messages
with event codes of B and C are
translated to High Speed
Opening and Closing
messages, respectively. For
example, the message 1234 B
7 would be translated to:
1234 7222 2222 2.
2 Restore Report
Translation to High
Speed (code 9)
PROM
Chart 8
Not
translated
3/1 Rstr - (3/1 or
High Speed)
3/1 Standard method: 123 2, 123 9
Converted to High Speed:
0123 5355 5555 7
3 Don't combine 3-1, 4-
1 expanded
messages
PROM
Chart 10,
Slot 2
Combined Pls –(Extended or
Not Extended)
Extended A sequence of 1234 B , BBBB 7
is combined into a 4-2 message
of 1234 B7. (Applies to
B,C,E,F). This message would
either be put out to Automation
as 4-2 or High Speed (see #5
below). When the option is
selected, the receiver does not
combine the expanded
messages. They are output in
the same form as received.
4 Disable BFSK into
High Speed
Messages (4-2
instead)
PROM
Chart 10,
Slot 3
High
Speed
BFSK - (4-2 or High
Speed)
High
Speed
Same as #1 above except that
it applies to event codes B, C,
E, F.
5 Use 4-2 for output of
low speed expanded
messages (3-1, 4-1)
PROM
Chart 10,
Slot 6
Not 4-2 ExtOut (High Speed
or 4/2)
High
Speed
If low speed expanded
messages are received and
combined (See # 3 above), the
messages are output to
Automation as 4-2 or High
Speed messages. For example,
a sequence of 1234 B , BBBB 7
is combined and output as a 4-2
message of 1234 B7.

MX8000-3EX Installation and Operation Guide
1–6
•When using the 685, CAPS, or CP-220 automation protocol, a limit applies to the number of line cards
that should be used for proper processing by most automation systems.
– The following examples apply when NOT using Virtual Receiver/Line numbers while using 685,
CAPS, or CP-220 automation protocols and are currently supported by most automation systems.
685 OR CAPS MODES - The example below allows up to 3 MX8000-LC3 cards giving 8 usable lines:
For MX8000-LC3
Line Number 1 4 7 10 13 16 19 22 25 28 31 34
MX8000-LC3 (Y = used) Y Y Y N N N N N N N N N
Device Slot 1 2 3 4 5 6 7 8 9 10 11 12
Alarms Report as Lines: 1,2,3 4,5,6 7,8
Line Faults as Line: 1,2,3 4,5,6 7,8
Notes: •
••
•Cards in slot 4 or higher may not be supported by your automation system when using 685, CAPS, or
CP-220 automation protocol.
•Cards in slot 4 or higher cannot report alarms or line troubles correctly when ADEMCO 685 or CAPS
automation protocol is chosen.
•Line 9 in slot 3 may not be used when using 685, CAPS, or CP-220.
CP-220 MODE - The example below allows up to 5 MX8000-LC3 cards giving 15 usable lines:
For MX8000-LC3
Line Number 1 4 7 10 13 16 19 22 25 28 31 34
MX8000-LC3 (Y = used) Y Y Y Y Y N N N N N N N
Device Slot 1 2 3 4 5 6 7 8 9 10 11 12
Alarms Report as Lines: 1,2,3 4,5,6 7,8,9 A,B,C D,E,F
Line Faults as Line: 1,2,3 4,5,6 7,8,9 A,B,C D,E,F
Notes: •
••
•Cards in slot 6 or higher may not be supported by your automation system when using CP-220
automation protocol.
•Cards in slot 6 or higher cannot report alarms or line troubles correctly when CP-220 automation protocol
is chosen.
– The following configurations apply when using 685, CAPS, or CP-220 automation protocols and are
NOT currently supported by most automation systems. This information is presented to provide an
understanding of what is sent to an automation system in the event any of these configurations are
used.
Important Note: The use of Virtual Receiver/Line Numbers is recommended.
The example below allows up to 12 MX8000-LC3 cards giving 36 usable lines:
For MX8000-LC3
Line Number 1 4 7 10 13 16 19 22 25 28 31 34
MX8000-LC3 (Y = used) Y Y Y Y Y Y Y Y Y Y Y Y
Device Slot 1 2 3 4 5 6 7 8 9 10 11 12
Alarms Report as Lines: 1,2,3 4,5,6 7,8,9 A,B,C D,E,F G,H,I J,K,L M,N,O P,Q,R S,T,U V,W,X Y,Z,a
Line Faults as Line:
(685,CAPS) 1,2,3 4,5,6 7,8,8 8,8,8 8,8,8 8,8,8 8,8,8 8,8,8 8,8,8 8,8,8 8,8,8 8,8, 8
Line Faults as Line:
(CP-220) 1,2,3 4,5,6 7,8,9 A,B,C D,E,F G,H,I J,K,L M,N,O P,Q,R S,T,U V,W,X Y,Z,a
Note: When 685 or CAPS automation is chosen, all lines above 8 will report as line 8 for phone line failures and
restorals.

Section 1 – System Overview
1–7
1.9 How to Contact Technical Support
If you have a question or encounter a problem, please do the following before contacting technical support:
•Check all wiring connections.
•Determine that the power supply and/or backup battery are supplying proper voltages.
•Verify your programming information where applicable.
•Note the proper model number of this product, and the version level (if known) along with any
documentation that came with the product.
•Note your Honeywell customer number and/or company name.
Having this information handy will make it easier for us to serve you quickly and effectively.
Technical Support: 1-800-645-7492 (8 a.m.-8 p.m. EST)
Digital Alarm Receiver Emergency After Hours Support: 1-800-421-5557 (8 p.m.-8 a.m. EST Monday
through Thursday and 8 p.m. Friday
through 8 a.m. Monday)
World Wide Web Address: http://www.honeywell.com/security

MX8000-3EX Installation and Operation Guide
1–8

2–1
Section 2 Agency Requirements
2.1 Telephone Requirements
2.1.1 General Information
If requested by the telephone company, the following information must be provided before connecting this
device to the phone lines:
A. Manufacturer: Honeywell International Inc.
B. Model Number: MX8000–3EX
C. FCC Registration Number: US5GBOT01B46056
D. Type of jack (to be installed by the
telephone company):
RJ31X or RJ11X
Ringer equivalence: 0.1B
This device may not be connected directly to coin telephones or party line services.
The telephone company may make changes in its facilities, equipment, or procedures that could affect the
operation of the equipment. If this happens, the telephone company will provide advance notice to allow you
to make the necessary modifications to maintain uninterrupted service.
2.1.2 CE Telco Approval, TBR 21: October 1998
This device was assessed and approved for connection to the following circuits:
Public Switched Telephone Network (PSTN) – Non DDI
Private Branch Exchange (PBX)
2.2 FCC Statement
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•reorient or relocate the receiving antenna.
•increase the separation between the equipment and receiver.
•connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•consult the dealer or an experienced radio/TV technician for help.
2.3 Industry Canada Statements
This Class B digital apparatus complies with Canadian ICES-003.
Cet Appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
NOTICE: The Industry Canada Label identifies certified equipment. This certification means that the
equipment meets telecommunications network protective, operational and safety requirements as prescribed

MX8000-3EX Installation and Operation Guide
2–2
in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions might not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves but should contact appropriate
electric inspection authority, or electrician, as appropriate.
INDUSTRIE CANADA
AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel
est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications,
comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le
Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de
l’enterprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode
acceptée da raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions
énoncées ci-dessus n’empêche pas la dégradation du service dans certaines situations.
Les réparations de matériel nomologué doivent être coordonnées par un représentant désigné par le
fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur da débrancher un appareil à
la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais
fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’energie
électrique, de lignes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont raccordés
ensemble. Cette précaution est particulièrement importante dans les régions rurales.
Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir racours à
un service d’inspection des installations électriques, ou à un électricien, selon le cas.
AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le
nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d’une interface
téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme
d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
2.4 UL Requirements
•The MX8000–3EX is not configured to meet UL864. To meet UL864, replace the MX8000–3EX with an
MX8000.