Hoover Freedom FD22L User manual

Trouble Shooting Steps
Always disconnect your appliance from the mains before you start examining it!
Can I replace the battery?
The battery is fitted in the handle grip and can be replaced
Charge indicator light flashes red and product switches off
The brush may have jammed
Charger gets warm
This is normal
Charging indicator light flashes blue and red
1. Reset the battery by removing it.
The battery may require a reset and this can be done easily by removing the battery from the
handle of the product and then simply re fitting it. The red light will turn blue when the battery is
fully charged.
Above - charging light glows read indicating the unit is charging up
Below the picture shows how to remove the battery

Does not switch on
1. Battery can't be charged
Your product has been fitted with a lithium ion battery which is replaceable, simply turn the product
over and press the battery release catch. The battery will then slide out as shown. A replacement
pack can be purchased from the spares section of our website. If the battery will not hold charge it
may be due to long storage periods or usage possibly of one year or more.
Important: If the appliance is being disposed of the batteries should be removed before disposal.
Before removing the battery it should be completely discharged by running the cleaner until it is flat.
Used batteries should be taken to a recycling station for safe disposal. Never remove the battery with
the charger plugged in.

2. The safety cut out has activated
The safety cut out will operate if there is a blockage or build up of debris around the brush
roll preventing it from turning, the power will automatically stop and the charge light will
flash red. Before attempting to use your Freedom stick again the brush roll will need to be
removed and cleaned.
Before doing this make sure the continuous running switch has been switched off to make
sure the product is safe to work on.
Slide the brush lock bar away from the Centre of the product as shown and then you can lift
out the brush roll. Remove any debris, hair and threads from around the brush, you may need
to use scissors to carefully cut away anything tangled up. Take care not to damage the
bristles. Remove any other debris that is found in the area around the brush or the hose
leading to the extension tube. Put the brush roll back and try the product again.
3. Check the battery is charged
Connect the charger as shown and make sure the power switch is in the 'off' setting before
charging starts. It can take up to six hours to charge your product, the charge indicator will glow
red when charging and turn blue when fully charged.
Important: Only connect the supplied charger to your product. Using the charger from another
appliance may damage the cleaner or fail to charge up the battery.
Replacement batteries or charger can be purchased from the spares section of our website

During the charging the indicator will glow red as shown in the picture. Once charging is complete the
indicator turns blue. If the battery does not charge it may require replacement.

Floor brush not working or cuts out
Check the dust container contacts are clean
Two electrical contacts fitted to the dust container conduct power to the floor brush, should they
become dusty or dirty the contact will be lost. Check the contacts on the dust box and also on the body of the
cleaner at the top of the handle are clean and free from dust. Remove the duct container to check and
perform any cleaning.

I have just taken delivery and things seem to be missing
Check the specifications of your product
If you feel that some accessories are missing then please check the specification of the product purchased,
details of which are listed on your' model details' section found on the web site. It may be that what you are
looking for is not actually included with your purchase.
Instruction books are often generic and may cover a wide range of products in the same family. If there is
an asterix (*) next to an accessory it may not be part of the product you have actually purchased.
Indicator light changes colour or is flashing
See our guide to identify any possible fault or other indications
Key to what may be the fault if the LED on top of the product is flashing
Indicator light changes colour or is flashing
See our guide to identify any possible fault or other indications